Instruction/ maintenance manual of the product VB-C500D Canon
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Network Camera Star t Guide VB-C500D Please read carefully this Sta rt Guide and the Operation Guide Especially be sure to read "Safety Precautions" befor e using the network camera. Keep this guid e in a readily accessible location for future refer ence.
ii Intr oduction Thank you for purch asing Canon Network Camera VB-C5 00D (herea fter referr ed to as VB-C500D). This Start Guide describes how to set up and install the VB-C500D. Th e detailed pr ocedures for using the VB-C500D are explained in the Operation Guide provided on the Setup CD-ROM.
iii Introduction T rademark Notice Canon and the Canon logo are register ed trademarks of Canon Inc. Microsof t Windows and Microsoft Inter net Explor er are trademarks or register ed trademarks of Micr osoft Corporation in the United St ates and other countries.
iv Introduction MPEG-4 NOTICE ABOUT THE MPEG-4 VISUAL ST ANDARD: THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL P A TE NT POR TFOLIO LICEN SE FOR THE PERSONAL AND NON- COMMERCIAL USE OF A C ONSUMER .
v Contents Introductio n ......................... .......................... .......................... ................. ii Checking of Bund led Items .............. .......................... .......................... .. vii Operation Manuals .
vi Contents Chapter 2 Initial Setting a nd Installation of Camera Flow of Setup ...... .......................... .......................... .......................... ... 2-2 Step 1 Install t he Software .. .......................... ........
vii Chec king of Bundled Items This product comes with the following items. If any item is missing, contact the store where you purchased the product. 1 . VB-C500D main Unit 2. S af et y w ir e 3 . Ceiling mount template 4. Setup CD-R OM 5. Start Guide (This document) 6.
viii Checking of Bundled Items Operation Manuals The VB-C500D comes with Star t Guide (this document) and Operation Guide included in the Setup CD-ROM. Also, a simplified version of recording software VK-Lite ( P . 1-6) is stor ed in the Setup CD-ROM.
ix How to Read This Document In Start Guide and Operation Guide , screens in Windows Vista are mainly used. Unless otherwise specified, the same screens apply to Windows XP. Symbols Used f or Safety Precautions In this document, the following symbols are used to indicate impor tant items the user should know to use this product safely .
x Safety Precautions The following explains the item s that must be observed when using the VB-C 500D. If they are not observed, injury , death and/or property d amage may occur . Read the following information carefully and observe the instructions without fail.
xi Safety Precautions FCC NO TICE Network Camera, Model Name: VB-C500D This device complies with Par t 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may no.
xii Safety Precautions Precautions f or Installation W ar ning Do not install the product in the following places: • Place receiving strong direct sunligh t, near heat generating objects, or sub ject to high temperature • Place near fire sources or flammable solvents (alcohol, thinner , etc.
xiii Safety Precautions Precautions f or Use W ar ning • If smoke, abnormal noise, heat, odor or any other abnormality is detected, immediately stop using the camera and contact your nearest Canon dealer . Continuing to use the produc t may result in fire or elec tric shoc k.
xiv Safety Precautions Notes on Use of Motion Detection, Stream for Recor ding and Bundled Recording Software VK-Lite Precautions f or Use of Optional A C Adapter P A- V17 Notes on Cleaning Note • A.
xv Safety Precautions Maintenance T ur n of f the pow er befor e cleaning the camera ( P . 2-7). Cleaning of Exterior 1. Dampen a soft cloth with water or diluted neutral detergent and wipe the soiled areas gently . 2. Wipe with a dr y cloth. Cleaning of Lens Use a commercial lens cleaner to remo ve soiling on the lens surf ace.
xvi Safety Precautions.
Bef ore Use The following explains the features of this camera, bundled software, operating environment, and name and function of each par t..
1-2 Features of VB-C500D The VB-C500D is a compact network camera for ind oor installation in tegrat ing camera and server features. Wide-angle V arifocal Lens Equipped with a wide-angle vari focal lens with a wide angle of 82°, F1.1 and optical 2.
1-3 Features of VB-C500D 1 1 Bef ore Use Install-Less VB-C500 Vie wer This camera has a built-in VB-C500 Viewer, so its data can be viewed using a br ow ser . Accordingly , there is no need to install a PC applic a tion. Also, thr ee leve ls of user privileges can be set, including [ Administrator ], [ A uthorized Users ] and [ Guest Users ].
1-4 Features of VB-C500D T wo-W ay A udio (Full Duplex) A microphone or speaker with amplifier can be connected* 1 to the camera to transmit/receive audio (full duplex ) via the viewer* 2 . Y ou can select a desired audio input mode from LINE IN and MIC IN by switching the setting on the setting page ( P .
1-5 1 1 Bef ore Use Bundled Software The VB-C500D comes with the software specified below . For the latest information on this product (f ir mware, bundled softwar e, operation manuals, operating environment, etc.), visit our website. VB Initial Setting T ool V er .
1-6 Bundled Software VB-C500 Viewer V er . 1.0 ( Overview o f VB-C500 Vie wer in Operation Guide ) VB-C500D Viewer is for displaying video capture d by this camera and controlling the camera. Th ree us ers can be set according to the ca mera contr ol rights, including [ Ad ministrator ], [ A uthor ized Users ] and [ Guest Users ].
1-7 Bundled Software 1 1 Bef ore Use Software Configuration of VK-Lite VK-Lite Storage Server and VK-Lite Viewer can also be installed in, and run on, the same PC . VK-Lite Viewer can also be used independently , without connecting to VK-Lite Storage Server.
1-8 Bundled Software Ke y Functional Limitations of VK-Lite and VK-64/VK-16 *1 The maximum limit may be imposed depending on the number of cameras, PC performance and hard disk space, network load, etc. *2 When multiple storage servers ar e used, deter min e one master storage server .
1-9 Bundled Software 1 1 Bef ore Use Comparison of T wo Vie wers The VB-C500D has two viewers. The key differences are specified below . VB-C500 Viewer A udio Reception (One-wa y Communication) Audio from the microphone connected to the VB-C500D can be listened from the viewer speaker .
1-10 Bundled Software VK-Lite Viewer A udio T ransmission/Reception (T wo-wa y Communic ation) Audio can be transmitted/received between the VB-C500D and viewer .
1-11 1 1 Bef ore Use Operating En vironment F or the latest inf ormation on t his product (f irmware, b undled softw are, operation manuals, operating environment, etc.), visit our website . VB Initial Setting T ool V er . 5.0, VB A dmin T ools V er .
1-12 Operating Environment *1 Windows Vista and Windows Server 2008 support the 32-bit and 64-bit edit ions. Other OSs support only the 32-bit edition. *2 External hard disks cannot be used. Tip The optional VK-64/VK-16 v2.1 does not support Windows Vista Home Premium.
1-13 1 1 Bef ore Use Notes on Operating En vir o nment Notes on Use When the [W indo ws Firewall] Function is Enabled When [ VB Initial Setting T ool ] is st arted, the [ Windows Security Aler t ] dialog box may appear . If the [ Windows Security Aler t ] dialog box appeared, click [ Unbl ock ].
1-14 Notes on Operating Environment 3. Click the [Add program…] b utton to add [VB Initial Setting T ool]. Notes on Use with Windo ws Server 2003/Windows Server 2008 Registering the Camera'.
1-15 Notes on Operating Environment 1 1 Bef ore Use 2. Clicking [Add] opens the T rusted sites d ialog bo x. Clear the [ Require server verifica tion (https:) for all sites in this zone ] check box, if currently selected.
1-16 Notes on Operating Environment 3. Select [T r usted Sites], and clic k [Site]. This completes the process of registering the camera's top page as a trusted site. Notes on Use with Windows Server 2008 Enabling the Sound Function to Use Audio In Windows Server 2008, the sound function is disabled by defau l t.
1-17 Notes on Operating Environment 1 1 Bef ore Use 2. Next, clic k [Sound]. 3. When the dialog box with the message , [Audio Se rv ice is not running] appears, click [Y es]. 4. Finally , the [Sound] dialog box appears. Clic k the [Playback] tab to confirm that an audio device has been installed.
1-18 Notes on Operating Environment Notes on Use with Windows Vista The following restrictions apply when the VB-C500D is used with Windows Vista Home Premium/ Business/Enterprise/Ultimate.
1-19 Notes on Operating Environment 1 1 Bef ore Use Name and Function of Each P ar t Dome Case/Inner Co ver/Camera Interior Dome case Inner cov er V arifocal lens Horizonta l field of view 82° Zoom a.
1-20 Notes on Operating Environment T op View of Camera (Without Dome Case) VIDEO OUT terminal Reset switch T ur n on the power while pushing this switch. Continue to push the switch for 5 seconds or more to r estore all fact ory settings except for th e date and time.
1-21 Notes on Operating Environment 1 1 Bef ore Use Bottom The MAC address and serial number required in network setting ar e sp ecified at the bottom of the camera. Write down these information before installing the camera. Serial number Serial number of this camera.
1-22 Optional Items Purchase options separately as necessary . A udio Interface Cable W A500-VB Use this interface cable to connect the camera to an audio input/output device (speaker , microphone, etc.
1-23 Optional Items 1 1 Bef ore Use I/O Interface Cable WC500-VB Use this interface cable to connect the camera to a contact input/output devic e (sensor , warning lamp, etc.). For details on the exter nal device input/output terminals, refer to P . 3-5.
1-24 Optional Items Recessed Mounting Kit SR500-S-VB The Recessed Mounting Kit is a dedicated option f or VB-C500D. Use example AC A d a p t e r P A - V 1 7 Use this adapter when a PoE HUB or external power supply is not used.
1-25 Optional Items 1 1 Bef ore Use Netw ork Video Recor d er VK-64/VK-16 v2.1 High-functional monitoring & recording software that achieves simultaneous monitoring of multiple si tes. Example of VK-64/VK-16 Viewer screen Note VB-C500D cannot be used with an old version of VK-64/VK-16.
1-26 Optional Items.
Initial Setting and Installation of Camera The following expla ins how to install the camera. First, install the necessary softwa re from the bundled S etup CD-ROM. Next, connect the ca mera to the network and perf orm initial setting of the camera. Check the video using VB-C500 Viewer, and then install the camera.
2-2 Flow of Setup Insert the bundled Setup CD-ROM in the PC and install the necessary software ( P . 2-4). Connect the VB-C500D and PC to the network ( P . 2-6). If a PoE HUB or Midspan is used, consul t your Canon sales r epresentative. The figur e sho ws connection via a PoE HUB.
2-3 Flow of Setup Initial Setting and Installation of Camera Start VB Init ial Setting T ool and per form initial setting of the camera ( P . 2-10). Check the image using VB-C500 Viewer ( P . 2-13). Install the VB-C500D securely ( P . 2-15).
2-4 Step 1 Install the Software Install the Necessary Software First, install the necessary software from the bundled Setup CD-ROM ( P. 1 - 5 ) . Software for Initial Setting and Management of t he Camera D Install it by executing VBT oolsInstall.
2-5 Step 1 Install the Software Initial Setting and Installation of Camera At this time, b e sur e to install VB Initial Setting T ool required in initial setting of the camera . 1. Inser t Setup CD-R OM bundled with the camera in the CD-R OM dr iv e of the PC , and perform the follo wing procedure.
2-6 Step 2 Connect the Camera to the Netw ork Connect the Camera to the Network and T urn On the P ower Here, an example of connect ing one camera to a PC via a HUB is explained. VB-C500D comes with a PoE (Pow er over Ethernet). The power can be supplied to the camera, via a LAN cable, from a PoE HUB conforming to IEEE 802.
2-7 Step 2 Connect the Camera to the Network Initial Setting and Installation of Camera This camera has no power switch. If the power is supplied by the PoE via a LAN cable on the VB -C500D, disconnect and connect the LAN cable to the HUB receiving the power , to tur n the power " ON "/" OFF .
2-8 Step 2 Connect the Camera to the Network Note When turning off the p o wer and then turning it back on, wait for at least 5 seconds before turning on the power .
2-9 Step 2 Connect the Camera to the Network Initial Setting and Installation of Camera Use of External P ower Suppl y Connect the bundled power inter face cable (WP500-VB) as shown below . Use a 12-VDC or 24-V AC power supply insulated from 100 V AC.
2-10 Step 3 P erform Initial Setti ng of the Camera P erform Initial Setting of the Camera Set the network for the VB-C500 D using V B I niti al Se ttin g T ool.
2-11 Step 3 Perform Initial Setting of the Camera Initial Setting and Installation of Camera 3. Enter the user name "root" and default pass word "camera," and then enter the IP address and subnet mask you w ant to set. If the defaul t gateway is not set , clear the [ Enter a def ault ga te way address ] check box.
2-12 Step 3 Perform Initial Setting of the Camera This completes the ini tial setting. Note T o set the IP addr ess from the DHCP server , set an address from VB Ini tia l S et ting T ool to enabl.
2-13 Step 3 Perform Initial Setting of the Camera Initial Setting and Installation of Camera Chec k the Video Capt ured by the Camera When the initial setting is complete, check the vide o captur e d by the camera using VB-C500 Viewer. At this time, set the network options on the PC according to the IP address and subnet mask set in the camera.
2-14 Step 3 Perform Initial Setting of the Camera 3. The viewer starts and video captured by the camera is displa yed. This completes t he video ch ec k pr ocess. Note Clicking [ Setting P age ] or [ Admin View er ] on the to p page of the camera displays each user authentication window .
Initial Setting and Installation of Camera 2-15 Step 4 Install the Camera Note on Use bef o re Installing the Camera Be sure to install the camera after setting the IP address ( P .
2-16 Step 4 Install the Camera Installation Procedure f or Direct Mounting on a Ceiling/W all 1. Use the bundled template to determine the installation position of the ca mer a.
2-17 Step 4 Install the Camera Initial Setting and Installation of Camera 2. Remove the dome case and cabl e cov er from the camera. • T o remove the dome case, loosen the two screws on the side face of the camera. Loosen the screws until they project.
2-18 Step 4 Install the Camera 4. Connect each interface cable . • This process is not required if you don' t use any microphone, sensor , AC adapter or external power supp ly . • Select an ap pr opriate in terface cable according to the external device used, and connect the cable to the camera.
2-19 Step 4 Install the Camera Initial Setting and Installation of Camera Note Observe the following items when connecting the interface cables. • Firmly insert the dedicated termina ls on the audio interface cable into the audio input/output terminals on the camera.
2-20 Step 4 Install the Camera Wiring on a Ceiling If the wirings cannot be concealed in the ceiling, cut out the V -groove in the cable cover and take out the wi rings fr om the side face of the camera, and t hen af fix the cable cover with scre ws.
2-21 Step 4 Install the Camera Initial Setting and Installation of Camera Note Observe the following items when connecting the interface cables. • Firmly insert the dedicated termina ls on the audio interface cable into the audio input/output terminals on the camera.
2-22 Step 4 Install the Camera 5. Connect the LAN cable, and also connect each external de vice using a cable. Connect the LAN cable that has been gu ided thr ough the wiring hole, to the LAN cable on the camera side. If necessary , connect the audio, I/O or po wer interface cable to each exter nal device.
2-23 Step 4 Install the Camera Initial Setting and Installation of Camera • Next , loosen the focus lock scr ew . • Adju st the viewing angle and focus using t he zoom adjustment knob and fo cus ring. When the adjustment is complete, tighten the focus lock screw to lock the focus.
2-24 Step 4 Install the Camera 8. Install the inner cov er and dome case. Finally , place the inner cover and dome case, and tighten the two screws on the side face. Tip Image from the network is disconnected when yo u switch to the installation mode (when the reset switch is pressed) or return to a normal mod e fr om the installation mode.
2-25 Step 4 Install the Camera Initial Setting and Installation of Camera Installation Pr ocedure fo r In-Ceiling with a Ceiling/W all T o install the camera inserted into a ceiling/wall, use an Recessed Mounting Kit SR500-S-VB (optional). 1. Install the camera to the assembled in-ceiling brack et using four screws .
2-26 Step 4 Install the Camera 2. Use the template supplied with the Recess ed Mounting Kit t o determine the installation position of the camera. Confirm the ca pturing dir ectio n of the camera, and then use the supplied template to open holes for the Backside Ceiling Bracket and in-ceiling bracket.
2-27 Step 4 Install the Camera Initial Setting and Installation of Camera 5. Affix the assembled in-ceiling brac ket assembl ed with the camera, on the installation surface . Hook the assembled in-ceiling bracket on the screws that were loosely secured in step 3, turn the bracket clockwise, and securely tighten (affix) the screws.
2-28 Step 4 Install the Camera.
Appendix This section explains the exte rn al dimensions, specifications, exter nal device input/output terminals, audio input/ou tput terminals, etc..
3-2 External Dimension Drawing VB-C500D Recessed Mounting Kit SR500-S-VB (Option) 136mm (5.35 in) 148mm (5.83 in) 108mm (4.25 in) 95mm ( 3.74 in) 110mm (4.33 in) 4- 4.6mm (0.16- 0.18 in) 64mm (2.52 in) 8-M4.0mm (0.31-M0.16 in) 112mm (4.41 in) 120° 64mm (2.
Appendix 3-3 Main Specifications *1 N ote that the fr ame rate may dr op depending on the performance of the viewer PC, number of clients con nected at the same time, net work load, etc. *2 An optional speaker with amplifier is required to play audio.
3-4 Main Specifications The specifications are subject to change without notice for purposes of improvement, etc. VB-C500D (Continued) Interface Network ter minal LAN-1 (RJ45, 100Base- TX (Auto/Full Duplex/Half Duplex)) Audio input terminal (Used as both LINE IN and MIC IN) Φ 3.
Appendix 3-5 Input/Output T erminals The various input/output terminals of the camera ar e located inside the cab le cover at the bottom of the camera.
3-6 Input/Output Terminals External Device Input T erminals (IN1, IN2) There ar e two sets of exter nal device input term inals (IN1, IN2), where each set consists of two terminals.
3-7 Input/Output Terminals Appendix Internal Connection Diagram A udio Input/Output T erminals One audio input terminal and one aud io outp ut terminal is available. A microphone, speaker with amplifier or other audio input/output device can be connected to the camera to send/receive sound via the viewer .
3-8 Input/Output Terminals input. Switch the input mode on the Setting page ("Audio Inp ut" in Operation Guide ). The factory setting is LINE IN. When LINE IN is selected, a microphone with amplifier can be connecte d. When MIC IN is selected, a dynamic microphone or capacitor microphone can be connected.
3-9 Input/Output Terminals Appendix Note Switch the LINE IN/MIC IN setting on the Setting pag e accor ding to the microphone specification ("Audio Input" in Operation Guide ). If a wrong input is used, the camera or microphone may be damaged.
CANON INC. 30-2, Shimomaruko 3-c home, Ohta-ku, T okyo 146- 8501, Japan CANON U.S.A.,INC. One Canon Plaza Lake Success, NY 11042-1198 USA • If you hav e any questions, call the CANON U.S. A. Inform ation Center toll-free at 1-800-82 8- 4040 (U .S.A.
An important point after buying a device Canon VB-C500D (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon VB-C500D yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon VB-C500D - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon VB-C500D you will learn all the available features of the product, as well as information on its operation. The information that you get Canon VB-C500D will certainly help you make a decision on the purchase.
If you already are a holder of Canon VB-C500D, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon VB-C500D.
However, one of the most important roles played by the user manual is to help in solving problems with Canon VB-C500D. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon VB-C500D along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
