Instruction/ maintenance manual of the product MX850 Series Canon
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series Quick St art Guide Quick S t art Guide Office All-In-One series QT5-1 147-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www .
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Office All-In-One Quick St art Guide serie s.
© CANON INC. 2008 All rights reserved. No part of this publication may be transmitted or copied in any form whatsoever without the express written permission. Disclaimer Canon U.S.A., Inc. has reviewed this manual thor oughly in order that it will be an easy-to-use guide to your Canon PIXMA MX850 series Office All-In-O ne.
T able of Content s 1 Introduction...................... ............................... 2 Safety Precautions ......................................... 3 Before Using the Machine ............................. 6 Included It ems ........................
2 Introduction Introduction This Quick S tart Guide uses the following symbol s to indica te important information. Always observe the instructions indicated by these symbols. Wa r n i n g Instructions that, if ignored, could result in deat h or serious personal injury caused by incorrect operation of the equipment.
3 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the machine safely . Do not attempt to use the mach ine in any way not described in th is manual. Wa r n i n g z This produ ct emits low level magn etic flux.
4 Safety Precautions Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock.
5 Safety Precautions Working around the machine Never put your hands or fingers in the machine while it is printing. When moving the machine, carry the machine at both ends. Do not hold the Operation Panel. Do not place any object on the machine. Do not place metal objects (paper clips, staples, etc.
6 Before Using the Machine Before Using the Machine Included Items Check that all the following items are in the box . If anything is missing or damaged, contact your Canon service representative.
7 Before Using the Machine (3) F A X button Switches the machine to fax mode. (4) SCAN button Switches the machine to scan mode. In sc an mode, the machine scans a document to your computer according to the settings sele cted. T o use this button, the machine must be connected to a co mputer .
8 Before Using the Machine (20) OK button Finalizes your selection for the menu or setting item. This button is also used to dismiss the error message and resume the machine’s normal operation after resolving a printing error or removing jammed paper , or to eject documents remaining in the ADF .
9 Before Using the Machine How to Navigate Menus on the LCD Y ou can make good use of the various functions of the machine w ith the menu screen and the settings screen on the LCD. This section describes how to use the menu screen and the setting s screen.
10 Before Using the Machine Copy mode Copy menu screen S tandard copy (page 35) S pecial copy (page 38) T wo-side d copy 2-on-1 copy 4-on-1 copy Borderless copy Image repeat Collated copy Fade-restore.
11 Before Using the Machine Maintenance/settings Maintenance screen Nozzle check (page 1 15) Cleaning (page 1 17) Deep cleaning (page 1 18) Auto head align (page 1 19) Manual head align (page 120) Hea.
12 Before Using the Machine Basic Operation on the Settings Scree n Y ou can change the print settings such as page size, media type, etc. o n the settings screen either in the copy mode, in the memory card m ode, in the fax mode, or when printing directly from a PictBridge compliant device.
13 Before Using the Machine 4 Change the se tting. (1) Use th e [ or ] button to change the setting. Example: Change to 4" x 6" (101 x 152) here.
14 Before Using the Machine T urning the Machine On and Off T urn on the machine before printing. T urning on the Mac hine 1 Press the ON/OFF button to turn on the machine. The COPY button flashes and then remains lit green. 2 If you are using the machine connected to a computer , turn on your computer.
15 Before Using the Machine z Screen-saver M ode The LCD goes out if the machine is not operated for about five minutes*. * Y ou cannot change the wait time before the LCD goes out. Note When you wa nt to restore the di splay , perform any op eration such as copying, faxin g, or scanning, or press any but ton except f or the ON/OFF button.
16 Before Using the Machine Handling the Original Document This section describes how to load the original docu ment on the Platen Glass or in the ADF .
17 Before Using the Machine Using the Platen Glass 1 Open the Document Cover . 2 Load the original document with the side to be copied, scanned, or faxed facing down on the Plat en Glass. z T o make copies or scan documen t s Align the original document with the alignment mark as shown in the figure on the right.
18 Before Using the Machine z T o scan pho tographs Place the photograph at least 0 .4 inches / 10 mm away from and in square with the ed ges of the Platen Glass. (B) 0.4 inches / 10 mm When setting two or more photographs at the same time, place them at least 0.
19 Before Using the Machine Using the ADF 1 Remove any documents from the Platen Glas s. 2 Open the Document T ray . 3 Load the original document with the side to be copied, sca nned, or faxed fa cing up in the ADF . 4 Adjust the Document Gui des to match the document wi dth.
20 Before Using the Machine Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Cassette. Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity . Note z At purcha se, the machine is set to feed from the Casset te.
21 Before Using the Machine Paper Handling z Recommended Paper and Requirement s * 1 Paper with a Model Number is Canon specia lty media. R efer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper .
22 Before Using the Machine * 2 Proper feeding of paper may not be possi ble at the maximum capacity depending on the type of paper or environmental conditions (eit her very h igh or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to around half.
23 Before Using the Machine z Paper that is not rectangular z Paper bound with staples or glue z Paper with adhesives z Paper decorated with glitter , etc. Hint s for Handling t he Paper Sources This machine offers two paper sources to load printing paper; the Rear Tray (A) and the Cassette (B).
24 Before Using the Machine z If Y ou Print Regularly on Photo Paper as we ll as on Plain Paper If you use photo paper as much as plain paper , you can load photo paper in the Rear Tray and plain paper in the Cassette. This way , you can switch the paper source according t o the type of paper just by pressing the Feed Switch .
25 Before Using the Machine Changing the Paper Source Each time you press the Feed Switch , the paper source to be used switches between the Rear T ray and the Cassette.
26 Before Using the Machine Loading Paper z Loading Paper in the Rear T ray 1 Flatten the four corners of the paper before loading it. Import ant z Load A4, Le tter , or Legal-size d plain pa per when rece iving faxes. L egal-sized p aper can o nly be loaded in t he Rear T ray .
27 Before Using the Machine 2 Prepare to load paper . (1) Open the Rear Tr ay Cover and pull out the Paper Support. Put your finger in the rounded indent of the Paper Support and pull it out until it stops. (2) Open the Paper Output Tr ay . Press the Open button to open the Paper Output T ray .
28 Before Using the Machine z Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear T ray . If you intend to use only the Cassette, chec k for any usage restrictions in advance. See “Paper Handling” on page 21.
29 Before Using the Machine 4 Insert the Cassette into the machine. Push the Cassette all the way into the machine. 5 Open the Paper Outpu t T r ay . (1) Open the Paper Output Tr ay . Press the Open button to open the Paper Output T ray . (2) Open the Output Tray Extension.
30 Before Using the Machine Loading Envelopes Use either European DL or US Comm. Env . #10-sized envelope. With proper printer driver settings, the a ddress will be printed according to the direction of envelope. z Loading Envelopes in the Re ar T ray 1 Prepare the envelopes.
31 Before Using the Machine 2 Load the envelop es. (1) Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once.
32 Before Using the Machine z Loading Envelopes in the Ca ssette 1 Prepare the envelopes. See “Prepare the envelopes.” on page 30. 2 Load the envelop es. (1) Align the envelope stack against the right side of the Cassette. Load with the address side facing DOWN.
33 Before Using the Machine Loading Small-Sized Paper Y ou can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized pap ers . z Loading Small-Sized Paper in the Re ar T ray (1) Load the small-sized paper against the Cover Guide (the right side of the Paper Support) with the print side facing UP .
34 Before Using the Machine z Loading Small-Sized Paper in the Ca ssette (1) Align the paper stack against the right side of the Cassette with the print side facing DOWN. (2) Slide the Paper Guides against the sides of the paper stack. (3) Press the Feed Switch so that the Cassette lamp lights.
35 Copying Copying Making Copies This section describes the basic procedure to make copies. For details, refer to “Copying” in the User ’s Guide on-screen manual. 1 T urn on the machine . See “T urning the Machine On and Off” on page 14. 2 Press the COPY button to select the copy mode if another mode has been selected.
36 Copying Setting Items Press the Settings button in the copy mode to change the c opy settings such as page size, media type, and print quality . z Ta b 1 Y ou can specify the settings of the printing paper , prin t quality , etc. (1) Page size Select the page size of the loaded paper .
37 Copying (5) Auto in tensity S pecify whether the intensity is adjusted automatically when copy ing originals loaded on the Platen Glass. When Auto intensity ON is selected, Auto will be displayed in the intensity slide bar on the copy screen.
38 Copying Using Useful Copy Functions For details, refer to “Using Useful Copy Functions” in the User ’s Guide on-screen manual. Reducing or Enlarging a Copy Copying on Stickers (Sticker copy) .
39 Printing from a M emory Card Printing from a Memory Card Memory Cards Supporte d by This Machine The following memory cards are compatible with this machine. *1 Use the special adapter provided with the card. *2 Use “SD Card Adapter” pr ovided with the card.
40 Printing from a M emory Card Print able Image Dat a This machine supports JPEG and TIFF images created by DCF ver . 1.0/2.0 standard compliant digital cameras (Exif ver . 2.2/2.21 compliant). Inserting the Memory Card 1 T urn on the machine . See “T urning the Machine On and Off” on page 14.
41 Printing from a M emory Card 4 Insert only on e memory card in to the Card Sl ot. z How to insert Insert a memory card with the labeled side facing to the right. *1 Be sure to attach the memory card to the special adapter before inserting it into the Card Slot.
42 Printing from a M emory Card Removing the Memory Card 1 Open the Card Slot Cover . 2 Make sure that the Access lamp is li t, then rem ove the memo ry card. Hold the part of the memory card that is sticking out to remove it fro m the machine. Do not remove the memory card while the Ac cess lamp is flashing.
43 Printing from a M emory Card 5 S tart printing. (1) Use the { or } button or the Numeric buttons to specify the number of copies. (2) Confirm the paper source, page size, media type, and other settings. T o change the paper source, press the Feed Switch .
44 Printing from a M emory Card Setting Items Press the Settin gs button in the memory card mode to change the print settings such as page size, media type, and print quality . z Ta b 1 Y ou can specify the settings of the printing p aper , bo rdered/borderless print, date/file no.
45 Printing from a M emory Card z Ta b 2 Y ou can optimize photos wi th the functions below . (6) Auto image fix When Auto image fix ON is selected, the scene or person’s face of a shot photo is recognized and the most suitable correction for each photo is made automatically .
46 Printing from a M emory Card Printing by Using the Photo Index Sheet 1 T urn on the machine , and load A4 or Letter-sized plain paper . See “T urning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20. 2 Make sure that the proper paper source is selected.
47 Printing from Your Computer Printing from Y our Computer This section describes procedure for basic printing. Printing with Windows 1 T urn on the machine and load the paper in the machine. See “T urning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20.
48 Printing from Your Computer Printing with Macintosh 1 T urn on the machine and load the paper in the machine. See “T urning the Machine On and Off” on page 14 and “Loading Printing Paper” on page 20. 2 Create a document or open a file to print using appropriate applicati on software.
49 Scanning Images Scanning Images Y ou can scan images from the machine to a com puter without printing them and save th em in popular image types, such as JPEG , TIFF , bitmaps, or PDF . The scanned data can be sent to one of the computers connected over a network as well as to a computer connected via U SB.
50 Scanning Images Scanning Using the Operatio n Panel on the Machine 1 (Macintosh only) Prepare your computer before scanning. This operation is not necessary for Mac OS X v .10.4.x. For details, refer to “Scanning Methods” in the User ’s Guide on-screen manual.
51 Printing Photographs Dire ctly from a PictBridge Compliant Device Printing Photographs Directly from a PictBridge Compliant Device Y ou can connect a PictBridge compliant device such as a digital c.
52 Printing Phot ographs Directly from a PictBridge Compliant Dev ice 2 Connect the PictBridge compliant device to the machine. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device.
53 Printing Photographs Dire ctly from a PictBridge Compliant Device About PictBridge Print Settings Settings on a Pic tBridge Compliant Device This section describes the print settings on a PictBridge compliant device.
54 Printing Phot ographs Directly from a PictBridge Compliant Dev ice *7 Exclusively used to print photo stickers. When printing on sticker paper , select 4" x 6" / 10 x 15 cm for Paper size and Photo for Paper type . Do not set Layout to Borderless .
55 Printing Photographs Dire ctly from a PictBridge Compliant Device z T rimming Setting Y ou can select an area to print. Setting on the Machine This section describes the PictBr idge print settings on the machine.
56 Printing Phot ographs Directly from a PictBridge Compliant D evice z Setting Items *1 Set the items in this column to Default on the PictBridge compliant de vice when you want to make settings on the machine.
57 Faxing Faxing Prep aring the Machine for Fax T ypical examp les of connecting the machine are des cribed below . The machine cannot send/r eceive faxes if the connection is incorrect.
58 Faxing z Connecting a T elephone or Answerin g Machine via a Computer (A) Computer (B) T e lephone or answering machine For Users in the UK If the connector of the external de vice cannot be connected to the jack on the machine, you w ill need to purchase a B.
59 Faxing Methods of Connecting to t he V arious Lines The following are some basic connection scheme s that apply when you are connecting to a non- analog telephone line. These are examples an d could not be guaranteed to suit every connecting condition.
60 Faxing Setting the T e lephone Line T ype Before using your machine, make sure you se t the correct telephon e line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company . For ISDN or xDSL connections, contact the telephone company or service provider to confirm your line type.
61 Faxing (2) Use th e { or } button to select User settings , then press the OK button. The User settings screen is displayed. 4 Display the T elephon e line type screen. (1) Use th e { or } button to select T elephon e line type , then press the OK button.
62 Faxing Registering Sender Information A fax you receive may have information, such as the send er ’s name or the company name, the sender ’s phone or fax number , and the date and time of the transmissio n, printed in small type at the top of each page.
63 Faxing Guidelines for Entering Numbers, Letters, and Symbols The following characters are assigned to the Numeric buttons. * SP indicates a space. Follow the procedure below to enter letters and numbers when you regist er names and fax/ phone numbers for the sender information or a speed dial.
64 Faxing z T o delete an entire entry: Press and hold the [ button. Entering the Date and T ime 1 Display the FA X m e n u screen. (1) Press the FA X button, then press the Menu button. The FA X m e n u screen is displayed. 2 Display the Device settin gs screen.
65 Faxing 5 Enter the date and time. (1) Use the Numeric buttons to enter the date and time (in 24-hou r format), then press the OK button. Enter only the last two digits of the year . 6 Press the OK button to finalize your setting. The display returns to the User sett ings screen.
66 Faxing 4 Display the Summer time setting screen. (1) Use th e { or } button to select Summer time setting , then press the OK button. The Summer time setting screen is d isplayed. 5 Enable summer time. (1) Use th e { or } button to select ON to enable summer time, then press the OK button.
67 Faxing (3) Use th e { or } button to select the week when summer time starts, then press the OK button. (4) Use th e { or } button to select the day of the week when summer time starts, then press the OK button. (5) Use the Numeric buttons to enter the time (in 24-hour format) when summer time starts, then press the OK button.
68 Faxing (2) Use th e { or } button to select the month when summer time ends, then press the OK button. (3) Use th e { or } button to select the week when summer time ends, then pre ss the OK button. (4) Use the { or } button to select the day of the week when summe r time ends, then press the OK button.
69 Faxing Registering Y our Fax/T elephone Number and Name (Sender Information) 1 Display the FA X m e n u screen. (1) Press the FA X button, then press the Menu button. The FA X m e n u screen is displayed. 2 Display the Device settin gs screen. (1) Use th e [ or ] button to select Maintenance/setting s , then press the OK button.
70 Faxing 6 Enter your fax/telephone number . (1) Use the Numeric buttons to enter your fax/telephone number (ma x. 20 digits, including spaces). T o enter a plus sign (+) before the number , pr ess the # button. 7 Press the OK button to finalize your setting.
71 Faxing Registering Recipient s for the Speed Dial S pe ed dial allows you to dial fax/telephone number s by simply pressing a fe w buttons. The following speed dial methods are available: z One-touch Speed Dial Register a fax/telephone number for one- touch sp eed dial.
72 Faxing 4 Register the recipient’s name and number to a one-touch speed dial. (1) Use th e { or } button to select an unoccupied one-touch speed dial (01 to 08), then press the OK button. (2) Use the Numeric buttons to enter a name for the one-touch speed dial ( max.
73 Faxing Registering Coded S peed Dial Before you can use coded speed dial, you need to r egister the recipients’ numbers. 1 Display the FA X m e n u screen. (1) Press the FA X button, then press the Menu button. The FA X m e n u screen is displayed.
74 Faxing (3) Use the Numeric buttons to enter the fax/te lephone number (max. 60 digits (40 digits for Korea), including spaces) you want to register .
75 Faxing (2) Use th e { or } button to select One-touch or Coded speed dial , then press the OK button. 4 Select a one-touch speed dial or coded sp eed dial code und er which you want to register the group.
76 Faxing 6 Enter the one-touch speed dial o r coded speed dia l code you want to register in th e group. z T o enter a one-to uch speed dial entry: Press the One-T ouch Speed Dial button (01 to 08).
77 Faxing 4 Select a number to ch ange. z T o change a one-tou ch speed dial: Use the { or } button to select a one-touch speed dial (0 1 to 08) to change, then press the OK button. z T o change a coded speed dial: Use the Numeric buttons or the { , } , [ , or ] button to select a coded spe ed dial code to change, then press the OK button.
78 Faxing 4 Select a number to de lete. z T o delete a one-t ouch speed dial: Use the { or } button to select a one-touch speed dial (0 1 to 08) to delete, then press the OK button. z T o delete a coded sp eed dial: Use the Numeric buttons or the { , } , [ , or ] button to select a coded spe ed dial code to delete, then press the OK button.
79 Faxing 4 Select the speed dia l to print the list. (1) Use th e { or } button to select T elephon e number lis t , then press the OK button. The T elephone num ber list screen is displayed. (2) Use th e { or } button to select One-touch sp eed dial , Coded speed dial , or Group dial , then press the OK button.
80 Faxing Sending Faxes Flow of Sending Faxes The operation flow of sending faxes is as follow s. Step 1 Load the original to send on t he Platen Glass or in the ADF . See “Handling the Original Document” on page 16. Step 2 Adjust the image quality ( Fax resolution ) and density ( Scan co ntrast ).
81 Faxing Before Sending Faxes z Adjusting the Image Q uality (Fax resolution ) Y ou can adjust the image quality (fax resolution) of the original you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission.
82 Faxing Sending Fax es This section describes methods of sending faxes and dialing functions of the machine. z Sending a Fax using the Numeric Buttons z Sending a Fax after S peaking on T elepho.
83 Faxing (2) Press the same button as you pressed in step 2. (3) Repeat the procedure from steps (1) to (2) to scan all pages of the document. (4) Press the OK button. The machine starts sending. z When the document was loaded i n the ADF: The machine scans the document automatically and starts sending.
84 Faxing 6 Hang up the h andset. z Dialing with using th e telephone connectin g to the machine 1 Lift the handset of the telephone connecting to the machine. 2 Use the telephone to dial the recipient’s fax/telephone number . 3 S peak to the recipient.
85 Faxing z Sending a Fax using the S peed Dial Registering fax or telephone numbers in s peed dials enables yo u to send faxes easily . 1 Dial the recipient’s number . z T o send using the on e-touch speed dial: Press the One-T ouch Speed Dial button (01 to 08) assigned t he number you want to dial.
86 Faxing 1 Enter the recipients’ numbers one by one using th e Numeric buttons or speed dial. z When using One-tou ch speed dial: Press the One-T ouch Speed Dial button (01 to 08) assigned t he number you want to dial.
87 Faxing Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Ma n ual redialing and Au tomatic redialing. z Automatic Redialing When sending a document and the recipient’s line is busy , the ma chine will redial the number after a specified interval.
88 Faxing Using Useful Sending Functions Using the Information Services Y ou can use many information services such as banks, airl ine reservations, or hotel reservations. These services require tone dial ing for their services, so that you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line.
89 Faxing 4 When the recorded message for the information service answers, press the To n e ( ) button to switch to tone dialing. 5 Use the Numeric butto ns to press the number b y following the message. 6 Press the Hook button to finish using the servi ce.
90 Faxing Receiving Faxes Flow of Receiving Faxes The operation flow of receiving faxes is as follows: Step 1 Select a receive mode. See “Selecting a Receive Mode” on page 90. Step 2 Load A4, Letter , or Legal-sized paper . See “Loading Printing Paper” on page 20.
91 Faxing z If Y ou Are Using a Single T elephone Line for Faxes and V oice Calls and W a nt to Receive Faxes Automati cally: Select F AX priority mode . (A) Incoming call (B) V oice call: The ma chine will ring. Pick up the handset to answer the call.
92 Faxing z If Y ou Are Using a Single T elephone Line for Faxes and V oice Calls and Use V oice Calls More Frequently: Select TEL priority mode . (A) Incoming call (B) V oice call: The t elephone will ring. Pick up the handset to answer th e call. (C) Fax: The teleph one will ring.
93 Faxing z If Y ou Subscribe to a Dis tinctive Ring Pattern Detection (DRPD) Service with Y our T elephone Comp any (US and Canada only): Select DRPD . (A) Incoming call: The machine judges w hether call is voice or fax by the ringing pattern. In the meanwhile the telephone rings.
94 Faxing Setting the Receive Mod e 1 Display the FA X m e n u screen. (1) Press the FA X button, then press the Menu button. The FA X m e n u screen is displayed. 2 Display the Receive mode settin gs screen. (1) Use th e [ or ] button to select Receive mode settings , then press the OK button.
95 Faxing Setting the DRPD Ring Pattern (US and Canada only) If you subscribe to a Distinctive Ring Pattern Detectio n service with your telephone company , your telephone company will assi gn two.
96 Faxing Changing th e Print Settings The machine prints received faxes to paper from the specified paper source. Y ou can change the paper settings for printing faxes using the Operation Pa nel. Set them according to the loaded paper properly . 1 Press the FA X button.
97 Faxing (2) The paper type is set to Plain p aper . (3) Select the fax paper source from Cassette , Rear tray , or Auto feed switch . 5 Press the Settings button .
98 Faxing Using Useful Receiving Functions Memory Receiving If the machine receives a fax under one of the foll owing conditions, the mach ine will not be able to print the received fax and will stor e it in its memory . When the problem is resolved as described, the fax stored in memory is printed automatically .
99 Faxing Document S tored in Memory In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory: z Ink has run out while receiving a fax. z Paper has run out while receiving a fax. z Paper other than A4, Letter , or Legal-sized paper is loaded.
100 Faxing 4 Print a specified document or the memory list. z T o print a specified document (1) Use th e { or } button to select Print specified docum ent , then press the OK button. (2) Use th e { or } button to select the transaction number (TX/RX NO.
101 Faxing (4) Press the Back button or the Stop/Reset button to close the screen. T o print ot her documents, repeat the procedure from steps (2) to (3). z T o print the memory list (1) Use th e { or } button to select Print memory list , th en press the OK button.
102 Faxing 4 Use the { or } button to select the transact ion number (TX/RX NO.) of the document you want to delete, then press the OK button. 5 Use the { or } button to select Ye s , then press the OK button . 6 Press the Back button or the Stop/Reset button to close th e screen.
103 Faxing Summary of Report s and Lists The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details. Activity Re port Prints the history of sent and received faxes. The ma chine is factory-set to print an Activity report after every 20 transactions.
104 Faxing 3 Display the Print report s/lists screen. (1) Use th e [ or ] button to select Print reports/list s , then press the OK button. The Print reports/list s screen is displayed. 4 Print the Activity report. (1) Use th e { or } button to select Activity report , then press the OK button.
105 Faxing 4 Print the User ’s data list. (1) Use th e { or } button to select User ’s dat a lis t , then press the OK button. (2) Use th e { or } button to select Ye s , then press the OK button.
106 Faxing z RX Report Y our machine can print a RX (reception) report after receiving a document, confirming whether the reception was completed successfully . At purchas e, RX reports are set not to print at all. Y ou can set the machine to print the report every time it receives a do cument, or only when an error occurs.
107 Routine Main tenance Routine Maintenance Replacing an Ink T ank This section explains the way to confirm the in k status and the procedure to replace ink tanks. When ink runs out or other errors occur , an error message is displayed on the LCD to inform you of the error .
108 Routine Maintenan ce z With the Ink Lamp s Y ou can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash. z Ink lamp is on The ink tank is correctly set and there is enough ink remaining to print.
109 Routine Main tenance Replacing Ink T anks When ink tanks run out of ink, replace them using the following steps. 1 Open the Sca nning Unit (P rinter Cover) and the Paper Output T ray . (1) Make sure the machine is turned on. (2) Lift the Scanning Unit (Printer Cover) until it stops.
110 Routine Maintenan ce 3 Remove the ink tank whose lamp is flashing fast. (1) Push the tab and remove the ink tank. 4 Prepare the replacement tank. (1) Remove the new ink tank from its p ackaging. (2) Pull the orange tape (C) in the direction of the arrow to peel off the protective film.
111 Routine Main tenance 5 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. (2) Press on the mark on the ink t ank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. 6 Close the Inner Cover .
112 Routine Maintenan ce 7 Gently close the Scanning Unit (Printer Cover). Caution z Be sure to hold the Sca nning Unit (Printer C over) firmly using both hands, and b e careful n ot to get your fi ngers caug ht.
113 Routine Main tenance Keeping the Best Printing Result s T o avoid dr ying of the Print Head and cl ogging of the no zzles, note the following. When Y ou T urn Off the Machine Follow the procedure below to turn o ff the machine. (1) Press the ON/OFF button to turn off the machine.
114 Routine Maintenan ce When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remain s in the ink tanks, the print head nozzles are probably clogged. Print the nozzle c heck pattern to confirm the condition of the nozzles and then perform Print Head Cleaning.
115 Routine Main tenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure tha t the machine is turne d on, and then load a sheet of A4 or Letter- sized plain paper in the Rear T ray or Cassette.
116 Routine Maintenan ce Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary . 1 Check the nozzle check pattern you printed. (1) Check if lines in this pattern are missing. (A) Good (B) Lines are missing (2) Check if there are white streaks in this pattern.
117 Routine Main tenance z If There Are No Missing Lines an d No White Streaks (1) Select All A and press the OK button. Y ou do not need to perform Print Head Cleaning. The LCD returns to the Mainte nance screen. z If Lines Are Missing or White Streaks Are Present (1) Select Also B and press the OK button.
118 Routine Maintenan ce (5) Use th e { or } button to select Ye s , then press the OK button. Print Head Cleaning starts. Do not perform any other operations until Pr int Head Cleaning finishes. This takes about 1 minute. The pattern print confirmation screen is displayed.
119 Routine Main tenance (4) Use th e { or } button to select Deep cleaning , then press the OK button. The confirmation sc reen is displayed. (5) Use th e { or } button to select Ye s , then press the OK button. Print Head Deep Cleaning starts. Do not perform any other operations until Pr int Head Deep Cleaning finishes.
120 Routine Maintenan ce 3 Adjust the print head po sition. (1) Press the Menu button. (2) Use th e [ or ] button to select Maintenance/setting s , then press the OK button. The Maintenance/settin gs screen is displayed. (3) Use th e [ or ] button to select Maintenance , then press the OK button.
121 Routine Main tenance (4) Use th e { or } button to select Manual head align , then press the OK button. The confirmation sc reen is displayed. (5) Use th e { or } button to select Ye s , then press the OK button. The print head alignment pattern is printed.
122 Routine Maintenan ce (2) Repeat the same procedure until you finish inputting the pattern number for columns B to G , then press the OK button. (3) Confirm the displayed message and press the OK button. The second pattern is printed. 6 Look at the second printout, and then adju st the print head position.
123 Routine Main tenance 7 Look at the third printout, and then adjust the print he ad position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column P that has the least noticeable vertical streaks.
124 Routine Maintenan ce 8 Look at the fourth printout, and then adjust the print head position . (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column a that has the least noticeable horizontal streaks.
125 Routine Main tenance Cleaning Y our Machine This section describes the cleaning procedure that is needed to maintain your machine. Wiping Off Dirt on th e Machine Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface with it gently .
126 Routine Maintenan ce With a clean, soft, lint-free cloth, wipe the Plat en Glass (B), the inner side of the Docu ment Cover (white sheet) (A ), the glass of the ADF (C), an d the inner side of the ADF (white ar ea) (D) gently . Make sure not to leave any residue, especially on the Platen Glass.
127 Routine Main tenance 3 With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A). 4 After wiping, close the Document Feeder Cover by pushing it until it clicks into place. 5 Close the Document Tray .
128 Routine Maintenan ce 7 Repeat (4) and (5) in step 3 three times. The paper cleans the paper feed roller as it feeds through t he machine. If the problem is not resolved, turn off the machine, disc.
129 Routine Main tenance 4 Load only this sheet of paper in the Rear T ray with the open side to the fron t. 5 Perform bottom plate cleaning. (1) Press the Menu button. (2) Use th e [ or ] button to select Maintenance/setting s , then press the OK button.
130 Routine Maintenan ce Cleaning the Protrusions In side the Machine If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution z Be sure to turn off the power and disconnect th e power cord b efore cleani ng the machine .
131 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you ma y encounter when using the machine. z “An Error Message Is Displayed on the LCD” on page 133 z .
132 Troubleshooting If an Error Occurs When the Machi ne Is Connected to a Compu ter When an error occurs in printing such as the ma chine is out of paper or paper is jammed, a troubleshooting message is displa yed automatically . T ake the appropriate action described in the message.
133 Troubleshooting An Error Message Is Displayed on the LCD If an error message is displayed on the LCD, take the corresponding action described below. Message Action “The ink may have run out. Replacing the ink tank is recommended.” U041 If the lamp on the ink tank is flashing, ink may have run out.
134 Troubleshooting “The following ink tank cannot be recognized.” U043 U140 U150 z The ink tank is not installed. Install the ink tank. See “Replacing an Ink T ank” on page 107. z The ink tank is not comp atible with this machine. (The lamp on the ink tank is off.
135 Troubleshooting “Auto head align has failed. Press OK and repeat operation. <See manual>” Possible causes are as follows: z Print Head nozzles are clogged. Press the OK button to dismiss the error message, and print the nozzle check pattern to check the status of the Print Head.
136 Troubleshooting “Document size is too long. Redo operation after checking document on ADF and pressing OK.” The document is too long or is jammed in the ADF .
137 Troubleshooting “Received in memory .” If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory . When th e problem is resolved as described, the fax stored in memory is printed automatically .
138 Troubleshooting LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Cause Action The machine is not powered on or the LCD is in the screen-saver mode. z If all the lamps on the Operation Panel are off The machine is not powered on.
139 Troubleshooting Cannot Inst all the MP Drivers Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, m ake sure t.
140 Troubleshooting Cannot Connect to Computer Properly Printing or Scanning S peed Is Sl ow/USB 2.0 Hi-S peed Connection Does Not Work “This device can perform fast er” Message Is Displayed Installation procedure not followed correctly .
141 Troubleshooting Print Result s Not Satisfactory If the print result is not satisfactory such as white streaks, misalig ned lines, and uneven colors, confirm the paper and print quality settings first.
142 Troubleshooting Printing Does Not S tart /Printing Is Blurred/Colors Are W rong/Straight Lines Are Misaligned White Str eaks Printed Paper Curls or Has Ink Blot s Cause Action The media is loaded with the wrong side facing upwards.
143 Troubleshooting Printed Surface Is Scratched/Paper Is Smudge d Cause Action Printing on inappropriate type of paper . z Check to see if the paper you are printing on is not too thick or curled. See “Paper Handling” on page 21 to make sure that the p aper you are using is suitable.
144 Troubleshooting Colors Are Uneven or Str eaked The Print Result Not Sa tisfactory When Copying If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 141. Paper Feed Roller is dirty . Clean the Paper Feed Roller.
145 Troubleshooting Printing Does Not St art Cause Action Ink tank is empty . See “An Error Message Is Displayed on the LCD” on page 133 to identify the ink error , and then take the appropriate action depending on the error condition. Ink tank not installed in proper position.
146 Troubleshooting Machine Moves But Ink Is Not Ejected Paper Does Not Feed Properly Cause Action The protective film is remaining. Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
147 Troubleshooting Paper Does Not Feed from the Paper Source S pecified in the Printer Driver T oo much paper loaded. Make sure that the paper st ack does not exceed the paper load limit.
148 Troubleshooting Paper Jams Important When you turn off the machi ne to remove the jammed paper, make sure of the following. z When you are printing fr om the compute r , cancel the print job befo re turning of f the machine. Refer t o “Printing fro m Y our Computer” in t he User ’s Guide on-scree n manual.
149 Troubleshooting Landscape credit card-sized paper jammed inside the machine. Do not load credit card-sized paper in the landscape orientation. Remove the paper following the procedure below. (1) Load a single sheet of the same paper in the Rear Tray in portrait orientation.
150 Troubleshooting Paper jammed inside the machine at the transport unit. Remove the paper following the procedure below. (1) Open the Rear Cover . (2) If you can see the jammed paper , slowly pull the paper out. z Be careful not to touch the components inside the machine.
151 Troubleshooting Paper jammed inside the machine at the Duplexing Transport Unit. Remove the paper following the procedure below. (1) Remove the Cassette. If the paper is loaded in the Rear Tray , remove the paper from the Rear Tray and close the Rear Tray Cover .
152 Troubleshooting Document Jams in the ADF Important When you turn off the mach ine to remove the ja mmed document, make su re of the follo wing. z While the ma chine is rece iving a fax (in memory), you ca nnot turn of f the machine . T urn it off after receiving t he fax.
153 Troubleshooting Document jams in the ADF (Document Tra y ) . Remove the document following the procedure below. (1) If printing is in progress, press the Stop/Reset button. (2) Turn of f the machine. (3) If a multi-page document is loaded, remove any pages other than the jammed page from the ADF , then open the Document Feeder Cover .
154 Troubleshooting Document jams in the ADF (inner side). Remove the document following the procedure below. (1) If printing is in progress, press the Stop/Reset button. (2) Turn of f the machine. (3) If a multi-page document is loaded, remove any pages other than the jammed page from the ADF .
155 Troubleshooting Document Jams in the ADF (Document Output Slot). If the document is jammed in the Document Output Slot, open the Do cument Output Slot as shown in the figure below and pull out the documen t. z When rescanning the document after clearing the error, rescan it from the first page.
156 Troubleshooting Message Appears on the Computer Screen Writing Error/Output E rror/Communication Error Cause Action The machine is not ready . Check if any lamp on the Operation Panel is lit. If all the lamps on the Operation Panel are off, press the ON/OFF button to turn on the machine.
157 Troubleshooting Error Regarding Auto matic Duplex Printing Is Displayed Error Regarding Au tomatic Print Hea d Alignment Is Displa yed Error Number: 300 Is Displayed Cause Action The correct media size is not selected in the MP Drivers.
158 Troubleshooting Error Number: 1700 Is Displayed Error Number: 1851 Is Displayed Error Number: 1856 Is Displayed Error Number: 2001 Is Displayed Error Number: 2002 Is Displayed Y our machine is not selected in Printer on the Print dialog box.
159 Troubleshooting Error Number: 2500 Is Displayed Ink Info Number: 1600 Is Displayed Ink Info Number: 1683 Is Displayed Ink Info Number: 1688 Is Displayed Error Message Appears on a .
160 Troubleshooting Cannot Print Properly through Bluetooth Communication T o troubleshoot printing thr ough Bluetooth communication, refer to the Bluetooth Guide on-screen manual. Error Message On PictBridge Co mpliant Device Action “Printer in use” If the machine is printing from the computer or warming up, wait until the jo b ends.
161 Troubleshooting Cannot Print Properly from a Photo Index Sheet Cannot Remove a Memory Card Scanning Problems ScanGear W on’t St art Other Scanning T roubles Refer to the Scanning Guide on-screen manual. Cause Action “ Failed to scan Photo Index Sheet.
162 Troubleshooting Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Cause Action The machine is not powered on. z Y ou cannot receive faxes if the power is turned off.
163 Troubleshooting Machine Does Not Switch Automatically bet ween V oice and Fax Calls Quality of Received Fa x is Poor The machine is not set to the appropriate receive mode. Check the receive mode setting (A), and change it to a mode suited t o your connection if necessary .
164 Troubleshooting Errors Of ten Occur When Y ou Receive a Fax ECM sending/receiving is not enabled although the line/connection is poor, or the sender ’s fax machine is not compatible with ECM. z On your machine, set ECM RX to ON . Refer to “ECM RX” in “Device Settings” of the User’s Guide on-screen manual.
165 Troubleshooting Problems Sending Faxes Cannot Send a F ax Cannot Send a F ax Clearly Cause Action The machine is not powered on. z Y ou cannot send faxes if the power is turned off.
166 Troubleshooting Errors Of ten Occur When Y ou Send a Fax T elephone Problems Cannot Dial T elepho ne Disconnect s During a Call Y ou are scanning thick or curled documents. Thick or curled documents may not be sent in good quality , because of a shadow or distortion caused when scanning such documents.
167 Appendix Appendix How to Use the Document ation Provided Printed Documentatio n Setup Sheet Be sure to read this sheet first. This sheet includes instru ctions for setting up your machine and getting it ready for use.
168 Appendix Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, re fer to your setup sheet or the Network Setup Guide .
169 Appendix Solution Menu (Windows only) This menu screen helps you to easily l aunch bundled applications or on-scr een manuals. Also, you can easily access us eful websites to get tips on how to use your machine. Experience how easy it is to laun ch menu items by using the menu screen that appears automatically when your computer starts up.
170 Appendix S pecifications General Specifications Printing resolution (dpi) 9600 (horizontal)* x 240 0 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB 2.0 High S p eed *1 / Bluetooth v2.0 (option) *2 *3 *4 / Wired LAN Interface (100BASE-TX/10BASE-T) *1 A computer that complies with USB 2.
171 Appendix Scan Specifications (Platen Glass) Scanner driver TW AIN / WIA (Windows Vista and Windows XP only) Maximum scanning size A4/Letter , 8.5" x 1 1.
172 Appendix T elephone networki ng Sequential broadcasting (max. 109 destina tions) Automatic reception Automatic fax/tel switchover DRPD (Distinctive Ring Pattern Detection) Remote reception by tele.
173 Appendix z Some functions may not be available with Windows Media Center . z T o upgrade from Wind ows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer .
174 Appendix Legal Limit ations on Use of Y our Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhau stive. When in doub t, check with a legal represe ntative in your jurisdiction.
175 Appendix Users in the U.S.A. Pre-Inst allation Requirement s for MX850 Order Information When ordering service from the telephone compan y for this equipment, the following may be required. Universal Service Order Code (USOC): RJ1 1C The Facility Interface Code (FIC): 02LS2 Service Order Code (SOC): 9.
176 Appendix Wa r n i n g The T elephone Consume r Protection Act of 1991 mak es it unlawful fo r any person to use a comput er or other electr onic device t o send any message vi a a telephone FAX ma.
177 Appendix Canon U.S.A., INC. LIMITED W AR RANTY --- (U.S.A. only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Produc t”) packaged with this limited warranty , when purchased and used in the United S tates only .
178 Appendix ITS ASF . (SOME ST A TES DO NOT ALLOW LIMIT A TIONS ON HOW LONG AN IMPLIED W ARRANTY LASTS, SO THE ABOVE LIMIT A TION MA Y NOT APPL Y T O YOU.
179 Appendix InstantExchange Service exchanges your Produc t with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m . E.T . Monday through Friday , except holidays. Canon USA does not guar antee same day shipment in the event of the occurrence of factors beyond its reasonable control.
180 Appendix Users in Canada Pre-Inst allation Requirement s for Canon Facsimile Equipment Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication o f the maximum number of devices allo wed to be connected to a telephone interface.
181 Appendix Users in New Zealand The grant of a T elepermit for any item of term inal equipment indicates only that T elecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by T elecom, nor does it provide any sort of warranty .
182 Index Index A Appendix 16 7 B Before Using the Machine 6 C Canon U.S. A., Inc. Limited Warranty (U.S.A. only) 177 Card Slot 40 Cleaning ADF 126 dirt on the mac hine 125 inside 128 Platen Gl ass an.
Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): __________________________ __.
series Quick St art Guide Quick S t art Guide Office All-In-One series QT5-1 147-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www .
An important point after buying a device Canon MX850 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon MX850 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon MX850 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon MX850 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Canon MX850 Series will certainly help you make a decision on the purchase.
If you already are a holder of Canon MX850 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon MX850 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Canon MX850 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon MX850 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
