Instruction/ maintenance manual of the product MP360 Canon
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SmartBase MP370/MP360 User’s Guide Canon.
I Safety information Please read the safety warnings and cautions provid ed in this guide to ensure that you use your machine safely. Do not attempt to use the machine in any way not described in this gu ide. WARNING You may cause an electric shock/fire or damage the machine if you ignore any of these safety precautions.
II • If you detect smoke, unusual smells or strange noi ses around the machine, immed iately unplug the machine at the power supply and cont act your local authorized Canon dealer or the Canon help line. Using the machine in such conditio ns may result in fire or electrical shock.
III z Others • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult you r doctor.
IV • Do not install the machine in a locati on that is very humid or dusty, in direct sunlight, outdoors, or close to a heating source. Instal ling in su ch a location may result in fire or electrical shock. To avoid the risk of fire or elect rical shocks, install the machine in a location with an ambient temperature range of 15°C to 27.
V • Use only the power cord that came with the machine. Using a different power cord may ca use electric leakage or da mage to the machine. • Turn OFF the power and unplug the machine in the following cond itions: – When the power cord or plug is damaged or frayed.
VI • After printing, do not touch th e electrical contacts of the print head. They will be hot and may result in burns or electrical shock. • Do not subject the mach ine to strong physical shock or vibration. This can damage the m achine’s components.
VII Legal limitations on usage of your product and the use of images Using your product to scan, print or otherwise re produce certain documents, an d the use of such images as scanned, printed or otherwise reprodu ced by your product, may be proh ibited by law and may result in cr iminal and/or civil liability.
Canon MP370/360 User’s Guide. Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this public ation may be reproduced, transmitted, transcribed, stored in a retrieval system, o.
1 As an ENERGY STAR ® Partner, Canon Inc. has determ ined that this product meets the ENERGY STAR ® guidelines for energy efficiency. Exif Print This machine supports Exif 2. 2 (also called “Exif Print”). Exif Print is a standard for enhancing the comm unication between digita l camer as and printers.
2 How to use the documentation provided Set-Up Guide (Printed documentation) Be sure to read this guide first. This guide includes instructions for setting up your machine and getting it ready for use. Follow all steps in this guide before using yo ur machine.
3 Reading the documentation Symbols used in this guide Please read the list below of symb ols used in this guide. The follo wing symbols are used to indicate important instructions. Be sure to obey these instructions. WARNING Indicates a warning concerning opera tions that may lead to death or injury to persons if not performed correctly.
4 Keys used in this guide Please read the descriptions below of notations of keys and messages used in this guide. Terms used in this guide Please read the list below of terms and abbreviations used in this guide.
5 Contents Safety inf orm ation ............. ........... .......... ............. I Legal limitatio ns on usage of y our product and the use of images ........... .......... ........ ... VII How to use the document ation provide d ........... 2 Reading th e docume ntation .
6 8 Printing from Y our Computer Before printing ............. ............. .......... ........... .. 8 7 Is the softw are (MP Driv ers) instal led? ........87 Is the machine specified as [Set as Def ault Pri nter]? . ........... .......... .........
7 Computer ca nnot be started ................. ........ 123 Problems inst alling an d uninstallin g software124 MP Drivers/M P Toolbo x ............ .......... ........... 124 MP Toolb ox only .. .......... ........... .......... ........... 124 MP Drivers o nly .
Chapter 1 Introduction 8 Chapter 1 Intr oduction Features of your machine Thank you for purchasing the Canon MP370/360. Yo ur machine incorporates th e following functions in one simple-to-operate device: You may select to use your machine as a sta nd-alone device for copying and photo printin g (MP370).
Chapter 1 Introduction 9 Main components and their functions This section provides the name and location of main components of this machine, and also describes their functions.
Chapter 1 Introduction 10 Tray extension Supports print media loaded on the m ulti-purpose tray. Pull it ou t before loading print media. Multi-purpose tray Used to load print media. Operation panel Displays the operating status of the machine. It is also used to change or check the settings of each function.
Chapter 1 Introduction 11 Access lamp* Lights when a memory card is inse rted into th e card slot. This la mp flashes while the machine is reading or writing da ta from/to the memo ry card. When the machine finishes r eading the card, the lamp extinguishes.
Chapter 1 Introduction 12 Operation panel This section describes the keys on the operat ion panel, and their functi ons and locations. NOTE • The descriptions on the operation panel di ffer depending on the country of purchase. [ON/OFF] key Turns the machine ON and OFF.
Chapter 1 Introduction 13 [Color] key Starts colour copy ing or scann ing. [Black] key Starts black & w hite copying or scanning. [Stop/Reset ] key Cancels operations and returns the machine to standby mode.
Chapter 2 Document Handling 14 Chapter 2 Document Handling Document requirements The documents you load on the plat en glass for copying or scanning must meet these requirements: z Document type • All types of paper documents • Photographs • Books z Size (W x L) • Max.
Chapter 2 Document Handling 15 Loading documents To copy or scan a document, set it on the platen glass. NOTE • Make sure any glue, ink, or co rrection fluid on the document is completely dry before lo ading. • Make sure no staples or clips are attached to the document before loading.
Chapter 3 Print Media Handling 16 Chapter 3 Print Media Handling Recommended print media and requirements The following print media is recom mended for use with your machine. Please be sure to foll ow the guidelines and meet the requirements when lo ading print media in the multi-p urpose tray.
Chapter 3 Print Media Handling 17 z Matte Photo Paper *1 Model: MP-101 Load Limit: 10 sheets Paper Thickness Lever Position: Left Printer Driver Setting for [Paper Type]: [Matte Photo Paper] z Photo P.
Chapter 3 Print Media Handling 18 Characteristics and a pplications of print media This section describes the charact eristics and intended use of each print media applicable to this machine. Refer to this section and select the media most suitable fo r your purpose of printin g.
Chapter 3 Print Media Handling 19 z High Resolution Paper *1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Let ter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm) Purpose: Printing from yo ur computer/copying/ photo printing Guidelines and restrictions: • This type of paper provides bet ter colour reproduction than plain paper.
Chapter 3 Print Media Handling 20 z Matte Photo Paper *1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Let ter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm) Purpose: Printing from your com puter Guidelines and restrictions: • This is paper that is thick to suppress gloss.
Chapter 3 Print Media Handling 21 z Photo Paper Pro *1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 m m), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm), 4 " x 6 " * 2 (4 in.
Chapter 3 Print Media Handling 22 z Transparencies *1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Let ter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm) Purpose: Printing from your com puter/copying Guidelines and restrictions: • This film is ideal for printing presentati on material for use with overhead projectors.
Chapter 3 Print Media Handling 23 General print media guidelines Paper types you cannot use • Do not use: – Folded, creased, curled, or wr inkled pr int media – Envelopes with double flaps, or with pressure seals – Moist prin t media – Print media with holes (e.
Chapter 3 Print Media Handling 24 Setting the paper thickness lever The paper thickness lever adjusts the gap b etween the print head and the print m edia to suit the p rint media’s thickness. Before printing, be sure to set the paper thi ckness lever.
Chapter 3 Print Media Handling 25 Setting the print media size and type For copying or photo printing (MP370), on th e operation panel, you need to set the size and type of print medi a loaded in the multi-purpose tray. NOTE • For copying, specify the print medi a size as described in Chapter 4.
Chapter 3 Print Media Handling 26 Loading envelopes Follow this procedure: 2 Open the multi-purpose tray , then pull out the tray ex tension . • The tray extension can be extended in two parts. 3 Place a stack of paper (print side up) in the multi-purpose t ray , and pinch the paper guide and adjust it to the left side of the stac k .
Chapter 3 Print Media Handling 27 3 Prepare the en velopes for loading. IMPORTANT • Press down firmly on the edges of the envelop es to make the folds crisp. Al so, press firmly on the area that corresponds to the edges of the back flap. • Remove any curling by holding the edges diagonally and bending them gently.
Chapter 3 Print Media Handling 28 4 Place the stack of envelopes (prin t side up) in the multi-pur pose tray , and pinch the paper gu ide and adjust it to the left side of the stack . • Load the envelopes in the multi-purpose tray with the short side down.
Chapter 4 Copying 29 Chapter 4 Cop ying Documents you can copy For information on th e types of documen ts you can copy, their requi rements, and details on loading them, see Chapter 2.
Chapter 4 Copying 30 4 Use [ ] or [ ] to select the print media siz e. –< A4 >: A4 size –< LTR >: Letter size –< B5 >: B5 size –< A5 >: A5 size –< 4"x6" >: Card size –< 5"x7" >: Card size 5 Press [OK/Set].
Chapter 4 Copying 31 Making copies When making colour or black & white copi es, you can adjust the image quality and density, and also enlarge or reduce copies as necessary. IMPORTANT • After turning the machine ON, or after recovering from Power Sa ve mode (see page 111), the image may not be corr ectly read by the machine.
Chapter 4 Copying 32 Adjusting image quality (resolution) You can adjust the image quality accord ing to the document to be copied. Follow this procedure: 1 Press [Menu] repeatedl y until < 4.IMAGE QUALITY > appears. 2 Use [ ] or [ ] to select the imag e qual ity.
Chapter 4 Copying 33 Adjusting exposure (density) Exposure (density) is the degr ee of difference between light and dark. Increasing the exposure setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure setting reduces the difference betw een bright and dark areas.
Chapter 4 Copying 34 Using preset copy ratios Preset copy ratios are convenient when changing between standard print media sizes, for example, reducing A4 to A5 size, or enlarging B5 to A4 size. Follow this procedure: 1 Press [Menu] repeatedl y until < 1.
Chapter 4 Copying 35 Using custom copy ratios This method enables you to enlarge or reduce the co py ratio in percentage, to subtly change th e size to which to copy the document. Follow this procedure: 1 Press [Menu] repeatedl y until < 1.ENLARGE/REDUCE > appears.
Chapter 4 Copying 36 Copying an image to fit the page If the document to be copied is larger or smaller than the specified pr int media size, you can automatically reduce or enla rge the image to fit the se lected print media size. NOTE • Some document size s may not be correctly detected.
Chapter 4 Copying 37 Copying two pages on a single page This feature enables you to copy tw o documents onto a single sheet of print m edia, by reducing and rotating each image 90 degrees. NOTE • If < MEMORY FULL > appears on the LCD when copyi ng, set the image quality to < NORMAL > and try copying again.
Chapter 4 Copying 38 5 Press [Menu] repeatedl y until < 5.SPECIAL COPY > appears. 6 Press [OK/Set]. • If a print media size setting other than < A4 > or < LTR > is selected, the LCD displays the following message. •U s e [ ] or [ ] to select either < A4 > or < LTR >, then press [OK/Set].
Chapter 4 Copying 39 Borderless copying This feature enables you to copy colour images so that they fill the entire page without border s. NOTE • You can use this feature only when the print media size is set to < A4 >, < LTR >, < 4"x6" >, or < 5"x7" >.
Chapter 4 Copying 40 5 Press [Menu] repeatedl y until < 5.SPECIAL COPY > appears. 6 Use [ ] or [ ] to select < BORDERLESS COPY >. 7 Press [OK/Set]. • If a print media type setting is selected that cannot be used in borderless copying, the LCD displays the following message.
Chapter 4 Copying 41 Repeating an im age on a page This feature enables you to copy an image mu ltiple times onto a single page. You can set the machine to automatically select the number of times it repeats th e image, or you can specify the number.
Chapter 4 Copying 42 5 Press [Menu] repeatedl y until < 5.SPECIAL COPY > appears. 6 Use [ ] or [ ] to select < IMAGE REPEAT >. 7 Press [OK/Set]. 8 Use [ ] or [ ] to select < AUTO > or < MANUAL >. z If you select < AUTO >: 1.
Chapter 4 Copying 43 2. Press [OK/Set]. 3. Use [ ] or [ ] to select the number of vertical repetitions (max. 4). 4. Press [OK/Set]. 5. Use [ ] or [ ] to select the number of ho rizontal repe ti tions (max. 4). 6. Press [OK/Set]. 7. Go to step 9.
Chapter 4 Copying 44 Creating a mirror image This feature enables you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image is oriented corr ectly when ironed onto fabric. NOTE • Use T-shirt transfers when the image will be ironed onto T-shirts.
Chapter 4 Copying 45 Shrinking an image to fit the page If the image to be copied is larger than the pr int media, this feature will automatically reduce the image to fit the print media size. Follow this procedure: 6 Use [ ] or [ ] to select < MIRROR IMAGE >.
Chapter 4 Copying 46 4 Adjust the setti ngs for your documen t as necessary. NOTE • To select the print media size and type, see page 29. • To select the im ag e quality, see page 32. • To select the sc anni ng exposure, see page 33. 5 Press [Menu] repeatedl y until < 5.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 47 Chapter 5 Photo Printing fr om a Memor y Car d (MP370) There are several ways you can print photos di rectly from a memory card, without using a computer. In particular, if you use a Photo Inde x Sheet, you can easily specify photographs and set the printing options.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 48 Compatible memory cards The following cards are compatible with the mach ine. They are inserted into the card slots as described below: CAU.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 49 Inserting/removing a memory card Inserting a memory card There are two ways of inserting a memory card depe nding on the type of the memory.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 50 IMPORTANT • When inserting the memor y card or the CF card adaptor containing the memory card into the card slot, insert it with its front side (labelle d side) facing outside.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 51 Removing a memory card Follow this procedure: CAUTION • If an error occurs durin g printing from the memo ry card (e.g. paper run s out), do not remove the memory card or CF card adaptor contai ning a me mory card as this may damage the data on the memory card.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 52 Convenient pr inting functions You can select prin t setting opti ons, such as printing photographs witho ut borders and p rinting blues and greens in landscape photographs brighter.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 53 Setting vivid photo printing Enabling this setting will make photo graphs appear more v ibrant, especially b lues and greens. It is also effective for photographs that we re not taken with the correct exposure.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 54 Setting date printing Enabling this setting will print the date, recorded by the di gital camera, below each thumbnail on an index or on the bottom right of the pho tograph . z To enable/disable date print ing: 1.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 55 Printing by using the Photo Index Sheet With the MP370, yo u can easily print photo graphs by filli ng in the appropriate circles on a Photo Index Sheet to select print options and phot ographs you want to print.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 56 Follow this procedure: 1 Turn ON the mach ine, and load A4- or letter-size paper in the multi-purpose tray. • Use completely white plain paper when printing a Photo Index Sheet. NOTE • For details on print media, see page 16.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 57 6 Use [ ] or [ ] to select the range of photographs to print on the Photo Index Sheet.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 58 3. Press [OK/Set]. 4. Use [ ] or [ ] to select the last reco rded date of photographs you want to print. 5. Go to step 7. 7 Press [OK/Set]. • The machine prints the Photo Index Sheets.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 59 9 Load the print media selected on th e Photo Index Sheet in the multi-purpose tray. NOTE • When printing image data using a Photo Index Shee t, you can select 4" x 6" , 5" x 7", 8.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 60 12 Press [Photo Index She e t]. 13 Use [ ] or [ ] to select < SCAN >. 14 Press [OK/Set]. • The machine reads the Photo Index Sheet , and prints photographs according to the settings.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 61 Printing all images This printing method will individually pr int all phot ographs stored on a memory card. Follow this procedure: 1 Turn ON the machine , and load the correct print media in the multi-purpose tray.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 62 6 Press [OK/Set]. 7 Use [ ] or [ ] to select the print media siz e. –< A4 >: A4 size –< LTR >: Letter size –< 4"x6" >: Card size –< 5"x7" >: Card size 8 Press [OK/Set].
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 63 11 Select whether to enable borderles s printing or not. (Se e page 52.) NOTE • If you selected < PLAIN PAPER > in step 9, you cannot enable borderless printing. • You can select the width to be cropped from the borders of the original image.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 64 Index printing With the MP370, you can print an index to check all the i mage data on the mem ory card, and select the settings for individual im ages and print them according to your preferen ce.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 65 NOTE • You may not be able to print photographs if their f ile sizes are too large. Pr int the photographs from you r computer . (See page 88.) • For det ails on viv id photo pri nting, see pag e 53.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 66 4 Press [Menu] repeatedl y until < 1.PHOTO PRINT MODE > appears. 5 Use [ ] or [ ] to select < INDEX >. 6 Press [OK/Set]. 7 Use [ ] or [ ] to select the print media siz e.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 67 10 Press [OK/Set]. 11 Select whether to enable dat e printing or not. (See page 54.) 12 Press [OK/Set]. 13 Select whether to enable vivid phot o printing or not. (See page 53.) NOTE • If you selected < PLAIN PAPER > in step 9, you cannot enable vivid photo printing.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 68 Printing a single image This printing method prints a specified single pho tograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the image num ber assigned to the photograph.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 69 7 Use [ ] or [ ] to select the image number. •K e e p [ ] or [ ] pressed to advance quickly through the image numbers. • To find the image number, you will need to print the index beforehand.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 70 13 Use [ ] or [ ] to select the print media ty pe. –< PHOTO PAPER PRO >: Suitable for photo paper pro. –< PLAIN PAPER >: Suitable for plain paper. –< HIGH RES. PAPER >: Suitable for high resolution paper.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 71 Printing a range of images This printing method prints a range of photographs in sequence on a memory card. In order to select the photographs to print, first print the in dex and note the image numbers assigned to them.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 72 6 Press [OK/Set]. 7 Use [ ] or [ ] to select < IMAGE NUMBER > or < DATE >. z If you select < IMAGE NUMBER >: 1. Press [OK/Set]. 2. Use [ ] or [ ] to select the first image number you want to pr int.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 73 8 Press [OK/Set]. 9 Use [ ] or [ ] to select the print media siz e. –< LTR >: Letter size –< 4"x6" >: Card size –< 5"x7" >: Card size –< A4 >: A4 size 10 Press [OK/Set].
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 74 14 Press [OK/Set]. 15 Select whether to enable dat e printing or not. (See page 54.) 16 Press [OK/Set]. 17 Select whether to enable vivid phot o printing or not. (See page 53.) NOTE • If you selected < PLAIN PAPER > in step 11, you cannot enable vivid photo printing.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 75 DPOF (Digital Print Order Format) pr inting This printing method prints photograph s according to the DPOF settings specified on your digital camera. NOTE • For information on how to set the DPOF functions , see the manual supplied w ith your digital camera.
Chapter 5 Photo Printi ng from a Memory Car d (MP370) 76 4 Press [Color]. • The machine starts printing a ccording to the DPOF settings. NOTE • To cancel printing, press [Stop/Reset].
Chapter 6 Photo Print ing Directly from a Digital Camera (MP370) 77 Chapter 6 Photo Printing Directl y fr om a Digital Camera (MP370) Connecting a PictBridge compatib le or Canon Bubble Jet Direct compatible digital camera or digital video camcorder to t he MP370 enables you to print capt ured images directly with out using a computer.
Chapter 6 Photo Print ing Directly from a Digital Camera (MP370) 78 Media types for a digital camera You can use the foll owing Canon m edia: z Photo Paper Pro Digital Camera Setting: Card #1 Media Size: 4 in. x 6 in./101 .6 mm x 15 2.4 mm z Photo Paper Plus Glossy Digital Camera Setting: Card #2 Media Size: 4 in.
Chapter 6 Photo Print ing Directly from a Digital Camera (MP370) 79 Printing directly from a digital camera This section describes how to connect a dig ital camera to the mach ine and how to print photograp hs. IMPORTANT • While using the machine, do not discon nect and connect th e USB cable.
Chapter 6 Photo Print ing Directly from a Digital Camera (MP370) 80 NOTE • For the operation, print error messages and troubles hooting of the digital cam era, refer to the manual supplied with your digital camera. • For print error messages an d troubleshooting of the machine, see page 139.
Chapter 7 Becoming Familiar with the Software 81 Chapter 7 Becoming F amiliar with the Software PC Installing the software If you have not already installed t he software c ontained on th e Setup CD-ROM su pplied with this machine, please do so now.
Chapter 7 Becoming Familiar with the Software 82 z If using the machine wi th USB2.0 Hi-Speed : This machine is standard-equipped with a USB2.0 Hi-Speed-corresponding connect or. Hi-Speed mode is a high-speed USB mode that greatly inc reases transmission speed.
Chapter 7 Becoming Familiar with the Software 83 z If using the machine with USB Full-Sp eed (USB1.1- equivalent): To use the machine with USB Full- Speed, your computer must meet the following requirements. Use a USB-IF-approved USB cable not longer than 16 3/8 feet (5 meters).
Chapter 7 Becoming Familiar with the Software 84 Software components The following components are installed when you install the software. For the functions of each type of sof tware, see Software Guide or the manual supplied with each software. MP Drivers z Printer driver (See Software G uide .
Chapter 7 Becoming Familiar with the Software 85 Uninstalling, reinstalling the software If you do not need the MP Toolbox or M P Drivers an y longer, or if they ar e not installed correctly, uninstall them. When uninstalling the software from Wind ows 2000, you must log on as Admini strator or have Administrator privileges.
Chapter 7 Becoming Familiar with the Software 86 Uninstalling the MP Drivers Follow this procedure: Reinstalling After uninstalling the MP Toolbox and MP Drivers, install the software. (See Softw are Guide .) 1 Close any open soft ware applications , including virus che ckers.
Chapter 8 Printing from You r Computer 87 Chapter 8 Printing fr om Y our Computer PC Before printing Before printing, confirm as follows. Is the software (MP Drivers) installed? If the software is not yet installed, see Software Guide .
Chapter 8 Printing from You r Computer 88 Printing documents Installing the MP Drivers enables you to pri nt from application software su pporting a print function. The print procedure varies slightly depe nding on t he application sof tware. The basic p rint procedure is explained here.
Chapter 8 Printing from You r Computer 89 Cancelling printing You can cancel printing eith er before or aft er the machine starts printing. Cancelling before the machine starts printing Follow thi.
Chapter 8 Printing from You r Computer 90 Changing print settings with the Print Advisor Follow this procedure: Changing print settings manually Follow this procedure: 1 Open the document i n the applicatio n software, and select the command to print.
Chapter 9 Scanning 91 Chapter 9 Scanning PC About scanning images You can scan images from the m achine to a computer, and save th em in JPEG, TIFF, or Bitmap format. And you can process that data by using th e supplied application soft ware to create original images.
Chapter 9 Scanning 92 Scanning methods There are three methods of scanning images to your comput er: z Using the MP Toolbox (See below) z Using a TWAIN- or WIA- (Windows XP onl y) compliant Wind ows application software (See page 95.) z Scanning w ith the o peration pane l of the machine (See page 96.
Chapter 9 Scanning 93 3 Click the MP Toolbox button to be use d. Save-1 The document is scanned in black & white, and saved. Save-2 The document is scanned in col our, and saved. File The document is scanned, and stored as a PDF file. Scan-1 The document is scan ned, and displayed in a registered application software.
Chapter 9 Scanning 94 4 If the setti ngs screen appear s, change the set tings as necessa ry. • For details on th e setti ngs of the screens, see Software Guide . 5 Click [Start]. • The document is scanned . NOTE • The scanned document will be saved in the followi ng location, depending on your computer environment.
Chapter 9 Scanning 95 Scanning from an application software You can scan an image from a TWAIN- or WI A- (Windows XP only) compliant application software and use the image in th at appl ication software. This procedure varies dependi ng on the application software.
Chapter 9 Scanning 96 Scanning with the operat ion panel of the machine By pressing [Color] or [Black] on the machine, you can scan document s to your computer. Pressing [Color] has the same effect as clicking [S ave-2] in the MP Toolbox. Pressing [Black ] has the same effect as clicking [Save-1].
Chapter 1 0 Maintenanc e 97 Chapter 10 Maintenance Replacing ink tanks Low ink warning When ink is running low, the LCD wi ll display < BLACK INK LOW >, < colour INK LOW >, or < BLACK/colour INK LOW > warning you to have a new ink tan k ready before the ink runs out.
Chapter 1 0 Maintenanc e 98 z Guidelines CAUTION • Keep the print he ad and ink tanks out of the reach of children. If a child in advertently ingests ink, consult a physician immediately. • To ensure optimum prin ting results and to avoid printing problems, Canon recommends using original Canon ink tanks only.
Chapter 1 0 Maintenanc e 99 3 Open the inner cove r. CAUTION • Do not try to manually move or stop the print head holder. • Do not touch any me tal parts. 4 Hold the empty ink ta nk’s tab and pull forward to relea se. Lift out the i nk tank. CAUTION • Do not remove the print head from the machine.
Chapter 1 0 Maintenanc e 100 5 Remove the new ink tan k from its packaging. T hen hold the ink tank as shown and remove the protec tive cap . CAUTION • Do not touch the ink port . • Do not shake or drop the ink tank as the ink may leak and stain your clothes or hands.
Chapter 1 0 Maintenanc e 101 8 Close the inner cover. CAUTION • Press the centre of the inner cove r until the cover locks into place . 9 Return the scan unit to its original po sition. • The LCD displays a message asking if you replaced an ink tank.
Chapter 1 0 Maintenanc e 102 Resetting the ink counter The ink counter keeps track of how much ink is left in the ink tanks, enabling the machine to wa rn you when ink is running low. Thus, reset the ink counter when replacing ink tanks. Also you can check the current ink level of the ink tanks at any time.
Chapter 1 0 Maintenanc e 103 Checking the ink level If you reset the ink counter when you installed/replaced the ink tanks, you can check th e current ink level of the ink tanks at any t ime. To check the current ink level of the in k tanks, press [COPY], [SCAN], or [PHOTO].
Chapter 1 0 Maintenanc e 104 Maintaining the print head You can print a nozzle check patter n to check w hether each print head is oper ating properly, and then clean or align the print head. Flowchart of print head maintenance If the print head position patter ns are not uniform, Perform normal print head cleaning.
Chapter 1 0 Maintenanc e 105 Printing the nozzle check pattern The nozzle check pattern shows whether the print head is operating properly. NOTE • You can also print the nozzle ch eck pattern from your computer. (See Software Guide .) Follow this procedure: 1 Load A4- or letter- size plain paper in the multi-purpo se tray.
Chapter 1 0 Maintenanc e 106 Confirming the no zzle check pattern This section describes how to confirm the nozzle check pattern and print head position pattern. NOTE • If the ink level is low, the nozzle ch eck pattern is not printed correctly. If the ink level is low, replace the relevant ink tank.
Chapter 1 0 Maintenanc e 107 Cleaning the print head If the printed nozzle check pattern is broken, missi ng, or a specific colour is not printed, clean the print head. NOTE • Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.
Chapter 1 0 Maintenanc e 108 Aligning the print head If you have printed the nozzle ch eck pattern (s ee page 105) and determined that the print head needs aligning, align it from the operation panel . NOTE • You can also align the print head from y our computer.
Chapter 1 0 Maintenanc e 109 7 Beginning from column A on the printout , enter checkmarks in the patterns th at have the most soli d image. 8 Use [ ] or [ ] to select the pa ttern number that you checked in column A on the pr intout in step 7 .
Chapter 1 0 Maintenanc e 110 Using the calibration function If the colour tone of copies or scans of photos differs from that of the original , you can use the calibration function to adj ust the colour tone printed. Follow this procedure: 1 Press [Additional Functions].
Chapter 1 0 Maintenanc e 111 Setting the Power Save Timer Power Save mode i s the mode in w hich the scanning l amp is extingu ished. You can specify the length of time until the machine enters the Power Save mode by using the Po wer Save Timer setting.
Chapter 1 0 Maintenanc e 112 Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn OFF the power and disc onnect the p ower cord be fore cleaning the machine.
Chapter 1 0 Maintenanc e 113 Cleaning the roller Clean the roller when print me dia does not feed correctly. Follow this procedure 1 Remove any print media from the multi-purpo se tray. 2 Press [Additional Functions]. 3 Use [ ] or [ ] to select < 2.
Chapter 11 Troubleshooting 114 Chapter 11 T r oubleshooting Paper is jammed Removing jammed paper If < CLEAR PAPER JAM > is displayed o n the LCD, follow th is procedure to clear the paper jam.
Chapter 11 Troubleshooting 115 If there are repeated paper jams Paper jams can occur repeatedly when the roller is not operating correctly, or print media is not loaded correctly. Paying attention to the following po ints, reload the paper or clean the roller.
Chapter 11 Troubleshooting 116 The cov er cannot be closed The inner cover cannot be closed z The scan unit is returned to its original positi on before the inner cover is closed. Lift the scan unit until it locks into place, and close the inner cove r by pressing the centre of the cover until the cover locks into place.
Chapter 11 Troubleshooting 117 z The power cord is connected to a table tap, OA tap or extension cord. Disconnect the power cord from an y table taps, OA taps or ext ension cords and connect di rectly to the wall outlet.
Chapter 11 Troubleshooting 118 z The paper is creased or curl ed. You cannot use paper that is creased. Uncurl the pa per, then load it into the mul ti-purpose tray. z The roller is dirty. Clean the roller. (See page 113.) z There is some foreign matte r in the multi-purpose tray.
Chapter 11 Troubleshooting 119 When copying z The document is not loaded correc tly. Check that the document is loaded corr ectly on the platen glass. (See page 15.) z The image quality displayed on the LCD is not suitable for the document. Set an image quality suitable for the document.
Chapter 11 Troubleshooting 120 Outputting stops in-progress When copying or printing fr om a computer z Paper does not feed properly. See “Cannot print at all, cannot print correctly,” on page 117. z The machine has been printing continuo usly over a long period.
Chapter 11 Troubleshooting 121 z The memory card or the CF card adaptor (in c ase of xD Picture card) is defective. Try with another mem ory card and if you do not experience a problem, the fi rst memory card ma y be damaged. In this case, reformat the memory card with the digital camer a.
Chapter 11 Troubleshooting 122 Removable disk does not appear in Windows Explorer z A drive following the local volumes an d CD-ROM drives is assigned as a network drive. If you exper ience this problem: 1. Assign the network drive to any other drive let ter.
Chapter 11 Troubleshooting 123 In Windows Explorer, you cannot display [Thumbnails] (Windows 2000) z < CARD PROTECT > is set to < ON > or Phot o Print mode is entered. Press [Additional Functions] and set < CARD PROTECT > t o < OFF >.
Chapter 11 Troubleshooting 124 Pr oblems installing and uninstalling softwar e MP Drivers/MP Toolbox z You have not followed the instru ctions in the Set-Up Guide to install the software. If you have not followed the installati on procedure correctly, reinstall the so ftware.
Chapter 11 Troubleshooting 125 MP Drivers only z Windows 2000 Service Pack 1 (SP1) is not installed on the computer. Install Windows 2000 Service Pack 1 (SP1) or lat er. For how to acquire Service Pack, contact Microsoft Corporation. Uninstallation of the MP Driv ers takes too long (Windows XP).
Chapter 11 Troubleshooting 126 In [Device Manager], green mark [?] is displ ayed (Windows Me). z In [Device Manager], green mark [?] is disp layed. Under [Device Manager], the green mark [?] is displayed on [U SB Composite Device] in [U SB (Universal Serial Bus) Controller] in Windows Me.
Chapter 11 Troubleshooting 127 z The application has not been alloca ted enough memory. If other applications are open, close them to increase the available memory. Refer to the application’s manual to check the amount of mem ory the application requires.
Chapter 11 Troubleshooting 128 z You are printing outside the prin table area. Change the margin settings in the applic ation to keep the documen t within the recommended printable area. z The [Media Type] setting is incorrect. In the Properties dialogue box, on the [Main] t ab, se t [Media Ty pe] to the pape r type to be printed.
Chapter 11 Troubleshooting 129 Pr oblems scanning z The USB hub or repeater is defectiv e. If you can scan documents successfully after conn ectin g the USB cable dir ectly to the computer, the USB hub or repeater may be broken. Replace if necessary. z You cannot scan because the machin e is connected to a USB hub.
Chapter 11 Troubleshooting 130 z The machine is not recognise d in the [Scanners and Cameras] window of [Control Panel]. Follow this procedure to check wh ether the machine icon is present in [Scanners and Cameras] of [Control Panel]: 1. Confirm that the USB cable is connected, and start the computer.
Chapter 11 Troubleshooting 131 z The monitor display colours are set too low. In [Display Properties], set the disp lay colour s to 16-bit colour, 24-bit colour or higher. z The scanning area is not specified. In ScanGear MP, click [M ulti-Scan] to au tomatically specify the scan area.
Chapter 11 Troubleshooting 132 You tried to create a multi-pa ge PDF, but were not able to scan multiple documents z The ScanGear MP (Advanced Mode) setting in th e [Preferences] dialogue box is incorrect.
Chapter 11 Troubleshooting 133 Cannot scan correctly with Multi-Scan z The position or orientation of the documents is incorrect. Place the documents so that the position and orie ntation of the document s meet the following requirements. • There should be a gap of at least 3/8 in.
Chapter 11 Troubleshooting 134 Scanned image is displayed large (small) on the computer screen z The image is displayed large (small) in the application. Enlarge or reduce the image display in the application. z The resolution is too high or too low.
Chapter 11 Troubleshooting 135 LCD messages Below is a list of messages that are displayed on the LCD w hen a problem occurs. Check the cause of the error and take correctiv e actions according to the list. Message Cause Action Details BLACK INK CHANGED? The machine is asking whether you replaced the black ink tank.
Chapter 11 Troubleshooting 136 CHECK PAPER SIZE The size of the paper in the multi-purpose tray and that specified in the paper size setting are different. Load the correct paper size or change the paper size setting. Then press [OK/Set]. page 25 CHECK PRINTER For some reason, the machine cannot operate.
Chapter 11 Troubleshooting 137 FILE NOT READABLE There is image data that has been edited on a computer or digital camera. Check which photographs w ere not printed and try reprinting them from your computer. page 87 INK TANK CHANGED? You returned the scan unit t o its original position.
Chapter 11 Troubleshooting 138 NO FILES ON CARD There are no available files on the memory card. Make sure you have recorded images in the appropriate format on the memory card. page 48 PROBLEM READING CARD REINSERT MEMORY CARD The data on the memory card may be inaccessible.
Chapter 11 Troubleshooting 139 Cannot print properly from a digital camera (MP370) The following messages may be displayed on the digi tal camera or digital video cam corder when images are printed directly fr om them. Take the appropriate action to correct the error.
Chapter 11 Troubleshooting 140 <Paper jam> • Cause : A paper jam has occurred in the machine. • Action : Remove th e jammed paper, load new media, and press [O K/Set]. <Printer cover open> • Cause : The scan unit is open. • Action : Return th e scan unit to its original positio n.
Chapter 11 Troubleshooting 141 If you cannot solve the problem If you have a problem with your machine that you cannot solve with the information provided in this chapter, contact your local authorised Canon dealer or the Canon hel p line. WARNING • Attempting to disas semble or repair the ma chine yourself may void the limited warranty.
Chapter 12 Appendix 142 Chapter 12 Appendix This section describes how to change the machin e settings, and provides a description of each setting item.
Chapter 12 Appendix 143 3 Press [COPY], [PHOTO] (MP370) or [ A dditional Functions] , depending on the function key under which the setting is located. z If you press [COPY] or [PHOTO] (MP370): 1. Press [Menu] repeatedly until the menu under which the setting is located appears.
Chapter 12 Appendix 144 Settings To find the setting you want to change, see the fol lowing menu lists. NOTE • Default settings are shown in bold type. Function key: [COPY] Menu: ENLARGE/REDUCE Menu: PAPER SELECT For details , see page 29. Menu: DENSITY For details , see page 33.
Chapter 12 Appendix 145 Menu: SPECIAL COPY Function key: [PHOTO] (MP370) Menu: PHOTO PRINT MODE (MP370) Name Description Settings Details 2 on 1 Copies two pages on one pa ge (A4- or letter-size only). -p a g e 3 7 BORDERLESS COPY Copies without any borders.
Chapter 12 Appendix 146 * Available only when < A4 > or < LTR > is selected for the print media size. Menu: ALL IMAGES For details , see page 61. Menu: SINGLE IMAGE For details , see page 68. Menu: SELECT RANGE For details , see page 71. Menu: DPOF For details , see page 75.
Chapter 12 Appendix 147 Function key: [Add itional Functions] Menu: INK VOLUME Menu: MAINTENANCE Name Description Settings Details LOW INK WARNING Notifies you when ink in an ink tank is running low. ON OFF page 97 INK COUNT RESET Resets the ink counter for the ink tanks.
Chapter 12 Appendix 148 Menu: QUIET PRINTING Menu: EXTENSION AMOUNT Menu: CARD PROTECT Menu: DISPLAY LANGUAGE Name Description Settings Details - Enables/disables quiet pr inting mode (reduces the noise when printing).
Chapter 12 Appendix 149 Menu: POWER SAVE TIMER Settings f or paper types For copying NOTE • In order to obtain optimally attrac tive print results, wh en copying photographs, us e Canon-recommended photo paper pro or photo paper plus. Name Description Setting Details - Sets the ti me until Power Save mode is enabled.
Chapter 12 Appendix 150 For photo printing (MP370) NOTE • In order to obtain optimally attr active print results, when printi ng photographs, use Canon-recommended photo paper pro or photo paper plus. For Photo Index Sheet printi ng (MP370 ) • For printing a Photo Index Sheet, use only white plain paper.
Index 151 Numerics (–) and (+) keys 12 2 on 1 copying 37, 145 A Access lamp 11 Additional Functions key 13 Alarm lamp 13 when flashing 134 All images printing 61 B Black Start key 13 Borderl.
Index 152 DATA IN MEMORY CANNOT TURN OFF 136 FILE NOT READABLE 137 INK TANK CHANGED? 137 INVALID KEY/SETTING 137 LOAD PAPER (PLEASE LOAD PAPER AND PRESS SET or START KEY) 137 MACHINE IN USE CANNOT TUR.
Index 153 cannot close the paper output tray 116 installing/uninstall ing software 124 nothing displays on the LCD 116 outputting 116 printing from a computer 126 printing from a digital camera 139 sc.
An important point after buying a device Canon MP360 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon MP360 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon MP360 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon MP360 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon MP360 will certainly help you make a decision on the purchase.
If you already are a holder of Canon MP360, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon MP360.
However, one of the most important roles played by the user manual is to help in solving problems with Canon MP360. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon MP360 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
