Instruction/ maintenance manual of the product MP 1000 Canon
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Multi PASS 1000 USER’S MANUAL Canon.
ii Contents Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of Canon U.S.A. © Canon U.S.
Contents iii Trademarks Canon is a registered trademark and MultiPASS is a trademark of Canon Inc. CompuServe is a registered trademark of CompuServe Information Services, Inc. Centronics is a registered trademark of Centronics Data Computer Corporation.
iv Contents USERS IN U.S.A. PRE-INST ALLA TION REQUIREMENTS FOR CANON F ACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Informatio n 1. Only a single line, touch tone or rotary telephone set is to be used.
Contents v completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon U.S.A. Consumer Information Center. CANON U.
vi Contents USERS IN CANADA PRE-INST ALLA TION REQUIREMENTS FOR CANON F ACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Informatio n 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug.
Contents vii Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
viii Contents.
Contents ix Contents Chapter 1 Before You Begin ...................................................................................... 1-1 Features and Benefits ................................................................................. 1-3 Using Your Documentation .
x Contents Chapter 4 Preparing Documents and Making Copies .......................................... 4-1 Preparing Documents ................................................................................ 4-1 Feeding Documents ......................
Contents xi Chapter 7 Receiving Fax Documents ....................................................................... 7-1 Receiving Documents Over a Dedicated Fax Line ................................ 7-2 Setting Up the MultiPASS 1000 for Dedicated Receiving .
xii Contents Chapter 9 Using Special Dialing .............................................................................. 9-1 Changing Dialing Systems ....................................................................... 9-2 Switching to Pulse Dialing .
Contents xiii Chapter 12 Miscellaneous Printer Operations ......................................................... 12-1 Changing Printer Settings ......................................................................... 12-1 Chapter 13 Maintaining the MultiPASS 1000 .
xiv Contents.
Before You Begin Chapter 1 Before Y ou Begin Thank you for purchasing the new Canon MultiPASS ™ 1000 Document Processing System. We are sure your MultiPASS 1000 will help you work more efficiently and expand your work capacity. The new MultiPASS 1000 is a complete 6-in-1 desktop system for your home or small office.
1-2 Before You Begin Chapter 1 Your MultiPASS 1000 includes the MultiPASS Desktop Manager for Windows ™ software. This exclusive Canon software package manages the printing, scanning, faxing, and telephone activities of the MultiPASS 1000 through your computer in a single management application.
Chapter 1 Before You Begin 1-3 Features and Benefits The MultiPASS 1000 is a complete 6-in-1 document processing system that incorporates many useful features to meet all your communications requirements as well as your office printing and scanning needs.
1-4 Before You Begin Chapter 1 ❏ Memory receiving—approximately 70 pages based on the CCITT #1 Chart, Standard mode ❏ Memory transmission—approximately 50 pages based on the CCITT #1 Chart, St.
Chapter 1 Before You Begin 1-5 Using Y our Documentation The following documentation is supplied with the MultiPASS 1000 to help you use your new document processing system more efficiently. Please read and use the manuals according to your requirements.
1-6 Before You Begin Chapter 1 Customer Support Your Canon MultiPASS 1000 is designed with the latest technology to provide trouble-free operation. The warranty information at the back of this User’s Guide describes Canon’s limited warranty for its products.
Chapter 1 Before You Begin 1-7 Important Safety Instructions 1. Read these safety instructions and refer to them later if you have any questions. 2. Follow all warnings and instructions marked on the MultiPASS 1000. 3. Place the MultiPASS 1000 on a level surface.
1-8 Before You Begin Chapter 1 11. Do not spill liquid of any kind on the MultiPASS 1000. If you spill liquid or if any substance falls into the unit, immediately unplug the MultiPASS 1000. Call your Canon Authorized Service Facility (ASF). 12. Unplug the MultiPASS 1000 from the wall outlet before cleaning.
Chapter 2 Getting Started 2-1 Getting Started Chapter 2 Getting Started This chapter describes how to properly set up and start using your MultiPASS 1000.
2-2 Getting Started Chapter 2 Selecting a Location for Y our MultiP ASS 1000 Before you set up your MultiPASS 1000, choose the best location for it. Follow these guidelines: ❏ Place the MultiPASS 1000 in a cool, dry, clean, and well ventilated area that is not subject to extreme changes in temperature or humidity.
Chapter 2 Getting Started 2-3 ❏ Make sure there is enough room around the MultiPASS 1000 for the paper to flow freely into and out of the unit. Also, make sure there is adequate ventilation around the MultiPASS 1000. It requires this much space: Getting Started 15.
2-4 Getting Started Chapter 2 Unpacking the MultiP ASS 1000 As you unpack the MultiPASS 1000, save the carton and packing material in case you want to move or ship the unit in the future.
Chapter 2 Getting Started 2-5 2. Check to see that you have the following items: ❏ Hardware: ❏ Miscellaneous: MultiPASS 1000 User’s Guide (this manual) Quick Start Guide (fold-out card) Registration card MultiPASS Desktop Manager for Windows (package) If any of these items are damaged or missing, notify your Canon dealer immediately.
2-6 Getting Started Chapter 2 Removing the Shipping Materials 1. Remove the two pieces of shipping tape from the printer cover. 2. Remove the two pieces of shipping tape from the printer panel cover. 3. Remove the shipping tape and protective piece of cardboard from the paper cassette.
Chapter 2 Getting Started 2-7 Learning the MultiP ASS 1000 Controls and Connections Before using the MultiPASS 1000, it’s a good idea to familiarize yourself with the components and understand their functions.
2-8 Getting Started Chapter 2 From the Side TELEPHONE LINE JACK BI-DIRECTIONAL PARALLEL PORT HANDSET JACK ANSWERING MACHINE/ EXTENSION TELEPHONE/ MODEM JACK POWER CORD CONNECTOR.
Chapter 2 Getting Started 2-9 Handset Ringer volume switch Use this switch to adjust the volume of the ringer. There are three settings: high, low, and off.
2-10 Getting Started Chapter 2 Operation Panel PRINTER button Use this button when you need to perform print head cleaning or you want to print from a non-Windows application. See your Software User’s Guide for details on printing from a non-Windows application.
Chapter 2 Getting Started 2-11 ALARM light Flashes when an error occurs, when the MultiPASS 1000 is out of paper or ink, or when received documents are stored in memory. One-touch speed dialing keypad Use these buttons for one-touch speed dialing and to perform special operations.
2-12 Getting Started Chapter 2 Function Buttons and Lights Use these buttons for fax and telephone operations. The lights indicate the status of the MultiPASS 1000. FUNCTION button Use this button with the numeric keypad and the one-touch speed dialing keypad when performing certain operations.
Chapter 2 Getting Started 2-13 One-touch Speed Dialing Keypad Use these buttons for one-touch speed dialing and to perform special operations. The following buttons perform special operations when used in conjunction with the FUNCTION button: ❏ MEMORY TRANSMISSION —Press to send documents from memory.
2-14 Getting Started Chapter 2 Fax / T elephone Operation Buttons Use these buttons for fax and telephone operations: CODED DIA L / D IRECTORY —This button has two functions: ❏ Press this button once (followed by a two-digit code) to dial a fa x / telephone number registered for coded speed dialing.
Setting Up the MultiP ASS 1000 Place the main unit of the MultiPASS 1000 on a level surface with plenty of room to work. Attaching the Handset 1. Locate the handset, handset cradle, and two screws shipped with the MultiPASS 1000. 2. Align the handset rest with the two screw openings on the left side of the fax.
2-16 Getting Started Chapter 2 4. Set the handset in the handset cradle. 5. Connect the handset to the handset jack marked . Installing the Paper Cassette Before you install the paper cassette, you’ll want to load it with a stack of paper. For the best quality printing, use white copier paper or 20 lb cotton bond paper.
4. Open the cover on the paper cassette. 5. Make sure the cover is open all the way. ❏ This lowers the metal paper rest on the bottom of the paper cassette.
2-18 Getting Started Chapter 2 6. Insert the stack of paper into the paper cassette with the printable surface face up. 7. Make sure the paper goes all the way in. ❏ Press down on the four corners of the stack of paper to make sure it is flat in the cassette.
Chapter 2 Getting Started 2-19 9. Check the MultiPASS 1000 making sure the slot for the paper cassette is clear. ❏ Make sure the area is free of any jammed paper. 10. Align the paper cassette with the slot on the bottom of the MultiPASS 1000 and slowly press it all the way into the slot.
2-20 Getting Started Chapter 2 Connecting the T elephone Line 1. Connect the telephone line to the line jack . 2. Connect the other end of the line to your telephone jack. Attaching the Parallel Cable Your MultiPASS 1000 has an 8-bit, bi-directional, parallel interface port, which allows you to use it with IBM PCs and compatible computers.
Chapter 2 Getting Started 2-21 To connect the MultiPASS 1000 to the host computer, follow these steps: 1. Make sure the computer is turned off. 2. Connect the parallel cable. ❏ Align the cable connector with the interface port so the shapes match. ❏ Gently press the cable connector into the port.
2-22 Getting Started Chapter 2 Attaching the Power Cord C ❏ Use only the power cord that came with the MultiPASS 1000. Using a longer cord or an extension cord may result in reduced voltage or malfunctions. ❏ When unplugging the power cord, always remove it by holding the plug and not the cord.
Installing the Ink Cartridge The MultiPASS 1000 comes with one Canon BX-2 ink cartridge. You can use the BX-2 ink cartridge or a Canon BC-02 ink cartridge with your MultiPASS 1000. To install the ink cartridge, follow these steps: 1. Make sure the MultiPASS 1000 is plugged in.
2-24 Getting Started Chapter 2 3. Pull the green lever on the cartridge holder forward towards the front of the unit (to the open position). 4. Take the ink cartridge out of its box and remove the protective packaging from the cartridge. ❏ Lift off the orange cap from the print head and remove the orange tape.
6. Push the green lever up and back until it locks the ink cartridge into place. ❏ The ink cartridge will align automatically as you press the lever back. ❏ Make sure the ink cartridge is secure. 7. Close the printer cover. C Do not move the ink cartridge holder.
Cleaning the print head You must clean the print head on a new BX-2 or BC-02 ink cartridge to ensure the best possible print quality. 1. Turn on the printer. ❏ Press the PRINTER button. ❏ Make sure the printer light comes on. 2. Make sure the printer is on-line.
Chapter 2 Getting Started 2-27 Attaching the Document Supports Now that the ink cartridge is installed, you can attach the received document support and the sending document support. 1. The tabs on the received document support fit into the slots toward the back of the MultiPASS 1000.
2-28 Getting Started Chapter 2 2. The tab on the sending document support fits into the slot above the Automatic Document Feeder (ADF) on the MultiPASS 1000.
Chapter 2 Getting Started 2-29 Attaching the One-touch Speed Dialing Faceplate Attach the faceplate for the one-touch speed dialing keypad over the dialing buttons. ❏ It fits only one way—the tabs on the faceplate fit into slots on the MultiPASS 1000.
2-30 Getting Started Chapter 2 T esting the MultiP ASS 1000 Now that the MultiPASS 1000 is set up, you’ll want to test it by printing a help list. Printing the Help List The fastest way to test the MultiPASS 1000 is to print a help list that is built into the system.
Chapter 3 Registering Information in the MultiPASS 1000 3-1 Registering Information Chapter 3 Registering Information in the MultiP ASS 1000 This chapter describes how to register information in your MultiPASS 1000.
3-2 Registering Information in the MultiPASS 1000 Chapter 3 Using the Menu System The MultiPASS 1000 includes a menu system that you use to register information and select fax, telephone, and printer operations. The main menu includes these items: 1.TEL REGISTRATION 5.
7. When the operation is complete, press STOP . ❏ Registration ends and the fax returns to standby mode. Entering a Number Whenever you are prompted to enter a fax number or a telephone number, follow these procedures. Use the numeric keypad to enter the number.
Entering a Name Whenever you register a fax number or a telephone number, you can assign a name to that number. To enter a name from the operation panel, you use the numeric keypad to create alphanumeric characters.
To enter the identifying name, you use the numeric keypad: ❏ Use the chart below to determine which number to press for each character: Press Press To enter this key To enter this key ABCabc 2 PQRSpqrs 7 DEFdef 3 TUVtuv 8 GHIghi 4 WXYZwxyz 9 JKLjkl 5 - .
Personalizing Y our MultiP ASS 1000 Identifying Y our Documents When sending a document, you can have your fax number and your name (known as your ID), and the current date and time printed out by the receiving fax. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type.
Setting the Date and T ime Follow the steps below to set the date and time for your MultiPASS 1000. The date and time appear in the LCD display as well as on the documents you send. 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press START/COPY .
6. Press START/COPY . 7. Press STOP . Registering Y our Fax Number Follow the steps below so that your fax number appears on the top of each document you send. 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press the arrow buttons until the following appears: 5.
6. Use the numeric keypad to enter your fax number. ❏ You can enter up to 20 digits. ❏ Do not enter dashes, slashes, commas, or other punctuation. Use the one-touch speed dialing keypad as follows: ❏ To enter a space between numbers, press SPACE .
3-10 Registering Information in the MultiPASS 1000 Chapter 3 Registering Y our Name Follow the steps below so that your name and/or company name appears on the top of each document you send. 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press the arrow buttons until the following appears: 5.
Chapter 3 Registering Information in the MultiPASS 1000 3-11 6. Using the numeric keypad and the chart below, enter your name and/or company name by pressing the buttons on the numeric keypad. Press Press To enter this key To enter this key ABCabc 2 PQRSpqrs 7 DEFdef 3 TUVtuv 8 GHIghi 4 WXYZwxyz 9 JKLjkl 5 - .
3-12 Registering Information in the MultiPASS 1000 Chapter 3 7. Press > to move the cursor to the right, or press < to move the cursor to the left. 8. Repeat steps 6 and 7 until the entire name appears in the display: 9. Press START/COPY . 10. Press STOP .
Chapter 3 Registering Information in the MultiPASS 1000 3-13 Customizing the MultiP ASS 1000 Operations The following sections describe features of your MultiPASS 1000 that you can change to meet your individual needs.
3-14 Registering Information in the MultiPASS 1000 Chapter 3 3. Press START/COPY . 4. Press the arrow buttons until the following appears: 5. Press START/COPY . 6. Press the arrow buttons to display the item you want to change. TX TERMINAL ID TTI POSITION TTI MARKER 7.
Chapter 3 Registering Information in the MultiPASS 1000 3-15 9. Press START/COPY . 10. If you want to change other settings, start again from step 6. Otherwise press STOP .
3-16 Registering Information in the MultiPASS 1000 Chapter 3 3. Press START/COPY . 4. Press the arrow buttons to display the item you want to change. For example: 5. Press START/COPY . 6. Press the arrow buttons to select a setting. For example: 7. Press START/COPY .
Chapter 3 Registering Information in the MultiPASS 1000 3-17 You’ll find the following items in the USER SETTINGS menu: ❏ OFF HOOK ALARM Turns the off hook alarm on and off OFF ON ❏ HOLD MELODY .
3-18 Registering Information in the MultiPASS 1000 Chapter 3 3. Press START/COPY . 4. Press the arrow buttons to display the item you want to change. For example: 5. Press START/COPY . The LCD displays the setting for the option you select; for example: 6.
Chapter 4 Preparing Documents and Making Copies 4-1 Preparing Documents Chapter 4 Preparing Documents and Making Copies This chapter explains how to prepare your documents and then feed them into the MultiPASS 1000. It also describes how to make copies.
4-2 Preparing Documents and Making Copies Chapter 4 ❏ Do not attempt to feed the following types of documents into the MultiPASS 1000: Wrinkled or creased paper Curled or rolled paper Torn paper Carbon paper or carbon-backed paper Coated paper Glossy pictures Onion-skin or thin paper Envelopes These types of paper may cause jams.
Chapter 4 Preparing Documents and Making Copies 4-3 Feeding Documents You can stack up to 30 sheets of paper in the Automatic Document Feeder (ADF). You can specify the resolution of the document you .
4-4 Preparing Documents and Making Copies Chapter 4 3. Insert the document face-down into the Automatic Document Feeder (ADF) until you hear a beep. ❏ Insert the top of the page first (for example, your letterhead). ❏ You can stack up to 30 sheets of letter-size paper at one time.
Chapter 4 Preparing Documents and Making Copies 4-5 Adding Pages While Sending If you want to add pages while the MultiPASS 1000 is sending a document, insert the first new page so it overlaps the last page by about 3/4 inch (2 cm). Wait until the last page is being fed into the MultiPASS 1000 before you add new pages.
4-6 Preparing Documents and Making Copies Chapter 4 Making Copies One of the great features of your MultiPASS 1000 is its ability to make high quality copies. You can make up to 99 copies of one document at a time. N ❏ You cannot copy if the handset is off the hook.
Chapter 4 Preparing Documents and Making Copies 4-7 2. Press START/COPY . ❏ When you press START/COPY without entering a phone number, the LCD displays: N To make a single copy, press START/COPY once more. 3. To make multiple copies, use the numeric keypad to enter the number of copies.
4-8 Preparing Documents and Making Copies Chapter 4 Receiving a Fax While Making a Copy If someone tries to send you a document while the MultiPASS 1000 is copying, follow these steps to receive the document: 1. Press STOP . ❏ Wait for the print head to stop moving (if necessary).
Chapter 4 Preparing Documents and Making Copies 4-9 Adjusting the Paper Cassette for Legal-size Paper The paper cassette that comes with the MultiPASS 1000 supports both letter-size and legal-size paper. To load legal-size paper in the paper cassette, follow these steps: 1.
4-10 Preparing Documents and Making Copies Chapter 4 4. Grip the handle on the front of the cassette and pull out the cassette’s extension. 5. Align the second set of holes on the cassette’s extension with the holes in the bottom of the cassette and insert the two screws.
Chapter 4 Preparing Documents and Making Copies 4-11 6. Remove the cover from the paper cassette. ❏ Grip the sides of the cover near the paper cassette and gently press in on the plastic.
4-12 Preparing Documents and Making Copies Chapter 4 8. Align the tabs on the side of the cover with the slots on the side of the paper cassette (closer to the front of the cassette). ❏ Again, press in slightly on the plastic to fit the tabs into the slots on the paper cassette.
Chapter 5 Sending Fax Documents 5-1 Sending Fax Documents Chapter 5 Sending Fax Documents This chapter explains how to send fax documents with your MultiPASS 1000.
5-2 Sending Fax Documents Chapter 5 Sending a Document Using Regular Dialing You can use regular dialing to enter a fax number that you have not registered for one of the automatic dialing methods. 1. Feed the document face-down into the Automatic Document Feeder (ADF).
Chapter 5 Sending Fax Documents 5-3 2. Press the arrow keys to change the density. ❏ Press < to darken the image and press > to lighten the image. 3. Dial the number of the receiving fax. ❏ Use the numeric keypad to enter the number. See page 3-3 for details.
5-4 Sending Fax Documents Chapter 5 Sending a Document Directly To scan and transmit a document one page at a time without first storing it in memory, follow the steps below. This procedure is called “direct sending.” 1. Feed the document face-down into the Automatic Document Feeder (ADF).
Chapter 5 Sending Fax Documents 5-5 2. Press the arrow keys to change the density. ❏ Press < to darken the image and press > to lighten the image. 3. Dial the number of the receiving fax. ❏ Use the numeric keypad to enter the number. See page 3-3 for details.
5-6 Sending Fax Documents Chapter 5 Sending a Document from Memory You can use memory sending to send your document. With memory sending, the MultiPASS 1000 quickly scans the document into memory. Then, after it dials the receiving party, it sends the document from memory.
Chapter 5 Sending Fax Documents 5-7 To send a document from memory, follow these steps: 1. Feed the document face-down into the Automatic Document Feeder (ADF).
5-8 Sending Fax Documents Chapter 5 4. Dial the number of the receiving fax. ❏ Use the numeric keypad to enter the number. See page 3-3 for details. ❏ You can also use any of the automatic dialing methods described in Chapter 6, Using Automatic Dialing .
Chapter 5 Sending Fax Documents 5-9 After scanning the document into memory, the MultiPASS 1000 dials the fax number and sends the document. ❏ The MultiPASS 1000 beeps once to indicate that the document has been sent successfully. ❏ After the document is sent, it is erased from memory.
5-10 Sending Fax Documents Chapter 5 Sending Procedures You can use the features described in this section with other sending features. Sending Large Documents The MultiPASS 1000 scans up to 50 letter-size pages into its memory (based on CCITT #1 Chart).
Chapter 5 Sending Fax Documents 5-11 Normally you do not need to select a starting speed. When you send a document, the MultiPASS 1000 automatically tries to send at the fastest speed possible (9600 bps). If there is a lot of noise on the line, the MultiPASS 1000 automatically reduces the sending speed for the best transmission.
5-12 Sending Fax Documents Chapter 5 Selecting Document Settings You can use the MultiPASS 1000’s USER SETTINGS to register a document type and to change the default density setting used by the MultiPASS 1000.
Chapter 5 Sending Fax Documents 5-13 Follow these steps: 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears: 5. Press START/COPY . 6. Press the arrow buttons to select the type of document image you want to register.
5-14 Sending Fax Documents Chapter 5 Density Control Each time you feed a document into the MultiPASS 1000, the default density setting of 4 is displayed. You can change this setting if you normally send documents that require a lighter or darker setting.
Chapter 5 Sending Fax Documents 5-15 5. Press START/COPY . 6. Press the arrow buttons to select the density you use most often. 7. Press START/COPY . 8. Press STOP . Setting Up Special T ransmission Procedures The TX SETTINGS menu of your MultiPASS 1000 includes options for ECM sending and auto redial.
5-16 Sending Fax Documents Chapter 5 Keep in mind that even with ECM operating, line errors may occasionally occur. If you communicate over a telephone line affected by line noise, transmitting time may be slightly slower with the ECM feature on. In this case, you can decrease the transmitting time by turning off the ECM feature.
Chapter 5 Sending Fax Documents 5-17 Auto Redial You can turn the auto redial feature on or off. Auto redial is the ability of your MultiPASS 1000 to redial a number if the line is busy or there is no answer.
5-18 Sending Fax Documents Chapter 5 7. Press START/COPY . 8. If you turned on the AUTO REDIAL feature, continue with the following steps. Otherwise, go to step 13. 9. Use the numeric keypad to enter the number of times (between 1 and 10 ) you want the MultiPASS 1000 to redial.
Chapter 5 Sending Fax Documents 5-19 Customizing the T ransmission Speed Use the following procedure to set the starting speed when sending documents. The following item is found in the SYSTEM SETTINGS menu: ❏ TX START SPEED Changes the initial sending speed the MultiPASS 1000 uses to send documents.
5-20 Sending Fax Documents Chapter 5 6. Press the arrow buttons to select a setting. For example: 7. Press START/COPY . 8. If you want to change other settings, start again from step 4.
Chapter 6 Using Automatic Dialing 6-1 Using Automatic Dialing Chapter 6 Using Automatic Dialing The MultiPASS 1000 gives you several time-saving features that allow you to send documents and make calls with the touch of one or three buttons.
6-2 Using Automatic Dialing Chapter 6 3. Press START/COPY . 4. To register a fax number, press START/COPY again. 5. Press the arrow buttons until you see the one-touch speed dialing number for which you want to register a fax number ( F01 , F02 , etc.
9. Press START/COPY . 10. Press the arrow buttons to choose whether or not to set the sending speed, long distance setting, and/or select to send the fax confidentially or to a Canon relay fax machine.
❏ If you make a mistake by pressing the wrong one-touch speed dialing button, press STOP twice. Then press the correct one-touch speed dialing button. ❏ If the ALARM light is flashing for any reason, correct the error and press STOP . If necessary, refer to Chapter 14, Troubleshooting .
6. Press the arrow buttons until you see the one-touch speed dialing number for which you want to register a telephone number ( T01 , T02 , etc.). ❏ If a number is already registered for this one-touch speed dialing button, the LCD displays the number.
Making a One-touch Speed Dialing T elephone Call To dial a telephone number at the press of one button, use one- touch speed dialing. After registering the one-touch numbers, you can speed dial as follows: 1. Press ON HOOK or lift up the handset. 2. Press the one-touch speed dialing button you wish to call.
Using Coded Speed Dialing Numbers To dial a telephone number at the press of three buttons, use coded speed dialing. Each two-digit coded speed dialing number can contain either a fax number or a telephone number. Registering Coded Speed Dialing Numbers You can register up to 80 locations with each number containing up to 32 digits.
7. Use the numeric keypad to enter the fax or telephone number. ❏ See page 3-3 for details. 8. Press START/COPY . 9. Use the numeric keypad to enter a name that corresponds to the fax or telephone number you entered. ❏ See page 3-4 for details. ❏ You can enter up to 16 characters.
Using Coded Speed Dialing for Fax Numbers 1. Place the document face down in the Automatic Document Feeder (ADF). 2. Press the CODED DIA L / DIRECTORY button in the middle of the operation panel. 3. Use the numeric keypad to enter the appropriate two-digit coded speed dialing code.
6-10 Using Automatic Dialing Chapter 6 Using Group Dialing To dial a group of registered one-touch or coded speed dialing fax numbers, use group dialing. By registering each group under a one-touch speed dialing button or coded speed dialing code, you press only one or three buttons to send a document to many different locations.
Chapter 6 Using Automatic Dialing 6-11 5. Press START/COPY . 6. Press the arrow buttons until the number of the one-touch speed dialing button or the two-digit code you want to register as a group appears. ❏ The MultiPASS 1000 tells you if a number is assigned to another type of dialing method.
6-12 Using Automatic Dialing Chapter 6 10. Use the numeric keypad to enter the group name. ❏ See page 3-4 for details. ❏ You can enter up to 16 characters. 11. Press START/COPY . 12. To register additional fax numbers for group dialing, start this procedure again with step 6.
Chapter 6 Using Automatic Dialing 6-13 After scanning the document into memory, the MultiPASS 1000 automatically dials each number in the group. It dials the numbers in the order that you registered them. ❏ If there is no group registered under the one-touch speed dialing button or two-digit code, the LCD displays the NO TEL # message.
6-14 Using Automatic Dialing Chapter 6 5. If you want to erase one-touch or coded speed dialing numbers from the group, first press the arrow buttons to locate the number you want to erase. ❏ Then press CLEAR . 6. Press START/COPY . ❏ If you want to change the name of the group, enter the new name now; see page 3-4 for details.
Chapter 6 Using Automatic Dialing 6-15 Using Expanded Dialing To dial a long fax number (up to 118 digits) at the touch of one to three buttons, use expanded dialing.
6-16 Using Automatic Dialing Chapter 6 7. Press START/COPY . 8. Use the numeric keypad to enter the fax number. ❏ See page 3-3 for details. 9. Press START/COPY . 10. Use the numeric keypad to enter the name. ❏ See page 3-4 for details. ❏ You can enter up to 16 characters.
Chapter 6 Using Automatic Dialing 6-17 Using Directory Dialing To dial any fax or telephone number that is registered for one- touch or coded speed dialing, you can use directory dialing. Directory dialing is similar to using a telephone book because it allows you to look up a number by the name under which it is registered.
6-18 Using Automatic Dialing Chapter 6.
Chapter 7 Receiving Fax Documents 7-1 Receiving Fax Documents Chapter 7 Receiving Fax Documents This chapter explains how to receive fax documents with your MultiPASS 1000.
7-2 Receiving Fax Documents Chapter 7 Receiving Documents Over a Dedicated Fax Line The MultiPASS 1000 is set up at the factory for both fax transmission and telephone calls. If you have a dedicated fax line, you need to set the MultiPASS 1000 for dedicated receiving.
Chapter 7 Receiving Fax Documents 7-3 6. Press the arrow buttons to change the setting to OFF . 7. Press START/COPY . 8. Press STOP . Receiving Documents Automatically Over a Dedicated Fax Line When the MultiPASS 1000 is set up for a dedicated line, it automatically receives documents whenever a call comes over the fax line.
7-4 Receiving Fax Documents Chapter 7 Receiving Both Documents and T elephone Calls Over a Shared Fax / T elephone Line (F AX / TEL SWITCH) If you have only one phone line in your office, you can set up the MultiPASS 1000 to receive both documents and telephone calls.
Chapter 7 Receiving Fax Documents 7-5 5. Press START/COPY . 6. Press the arrow buttons to change the setting to ON . 7. Press START/COPY . 8. Press STOP . Receiving Both Documents and T elephone Calls Automatically You can set the MultiPASS 1000 to monitor all incoming calls over the fax / telephone line.
7-6 Receiving Fax Documents Chapter 7 ❏ If the INCOMING RING function is set to OFF , the MultiPASS 1000 does not ring when it receives a call from another fax machine that is trying to send a document. This is so that you are not disturbed when your MultiPASS 1000 is communicating with another fax machine.
Chapter 7 Receiving Fax Documents 7-7 Receiving Documents in Memory When the MultiPASS 1000 is set for automatic receiving and the paper or ink runs out, the unit stores incoming documents in memory. The MultiPASS 1000 can store up to 70 letter-size pages (based on CCITT #1 Chart).
7-8 Receiving Fax Documents Chapter 7 Receiving a PC Fax Document in Memory You can use your MultiPASS 1000 as a PC fax through the MultiPASS Desktop Manager for Windows. See your Software User’s Guide for details. Through the desktop manager, you can set up the MultiPASS 1000 to upload received documents to your computer.
Chapter 7 Receiving Fax Documents 7-9 Receiving Documents Manually You may want to set the MultiPASS 1000 to receive documents manually in the following cases: ❏ You want to receive a document while you print reports, register information, or use the MultiPASS 1000 as a computer printer.
7-10 Receiving Fax Documents Chapter 7 Setting the MultiP ASS 1000 to Switch Automatically from Manual to Automatic Receiving To prevent you from missing incoming documents when the MultiPASS 1000 is .
Chapter 7 Receiving Fax Documents 7-11 6. Press the arrow buttons until ON appears. ❏ If you want to turn this feature off, press the arrow buttons until OFF appears.
7-12 Receiving Fax Documents Chapter 7 Receiving Documents Manually Using an Extension T elephone If your extension telephone is connected to the MultiPASS 1000 but is not located near the unit, you can activate reception of a document manually by answering the extension telephone without physically touching the MultiPASS 1000.
Chapter 7 Receiving Fax Documents 7-13 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8. Use the numeric keypad to enter the remote receiving (RX) ID number. ❏ The remote receiving ID is the number you enter from the extension telephone to start the remote receiving operation.
7-14 Receiving Fax Documents Chapter 7 Receiving a Document Manually Using the Extension T elephone You can activate reception of a fax manually by using the remote receiving ID on your extension telephone. N The extension telephone must be connected to the MultiPASS 1000 and must be a touch-tone phone.
Chapter 7 Receiving Fax Documents 7-15 Customized Receiving Operations The following sections describe various receiving operations you can customize using the MultiPASS 1000 menu system.
7-16 Receiving Fax Documents Chapter 7 4. Press the arrow buttons unti the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8. Press the arrow buttons to select the item you want to change.
Chapter 7 Receiving Fax Documents 7-17 12. To set the other reduction feature, begin again from step 8. Otherwise, press STOP . N If you set RX REDUCTION to OFF and the sending party sends only one page, the MultiPASS 1000 may print an extra blank page after receiving the document.
7-18 Receiving Fax Documents Chapter 7 3. Press START/COPY . 4. Press the arrow buttons until the item you wish to change appears. 1.ECM RX 3.INCOMING RING 7.MEMORY RX 8.MEMORY RX ALARM 9.RX PAGE FOOTER 5. Press START/COPY . For example: 6. Press the arrow buttons until ON or OFF appears.
Receiving Fax Documents Chapter 7 Receiving Fax Documents 7-19 2. Press 5 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8.
7-20 Receiving Fax Documents Chapter 7 The following table shows how this function works with the FAX/TEL SWITCH setting: Settings Rings FAX/TEL SWITCH = OFF The MultiPASS 1000 never rings.
Chapter 7 Receiving Fax Documents 7-21 ❏ F/T SWITCH ACTION If you set this option to RECEIVE and you do not pick up the handset when another party tries to call you, the MultiPASS 1000 switches to automatic receiving.
7-22 Receiving Fax Documents Chapter 7 7. Press the arrow buttons until the item you wish to change appears. 1.RING START TIME 2.F/T RING TIME 3.F/T SWITCH ACTION 8. Press START/COPY . For example: 9. Make your selection in one of two ways: ❏ Use the numeric keypad to enter the number of seconds.
Chapter 7 Receiving Fax Documents 7-23 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8. Press STOP . Customizing the Receiving Speed Use the following procedure to set the starting speed when receiving documents.
7-24 Receiving Fax Documents Chapter 7 Follow these steps to change the speed: 1. Press FUNCTION . 2. Press 8 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons to select a setting.
Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-1 Using the Telephone Chapter 8 Using the T elephone, an Answering Machine, and a Modem You can use the MultiPASS 1000 for telephone .
8-2 Using the Telephone, an Answering Machine, and a Modem Chapter 8 Making a One-touch Speed Dial T elephone Call To dial a telephone number at the press of one button, use one- touch speed dialing. Before you can use one-touch speed dialing, you must register the telephone numbers in your MultiPASS 1000.
Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-3 When a call comes in, the MultiPASS 1000 checks to see if the call is from a telephone or fax machine. ❏ If the call is from a telephone, the machine rings to alert you and the LCD displays: ❏ If you do not pick up the handset within 22 seconds, the ringing stops.
8-4 Using the Telephone, an Answering Machine, and a Modem Chapter 8 Using an Answering Machine Connected to the MultiP ASS 1000 You can connect an answering machine to the MultiPASS 1000 to enable you to receive telephone messages as well as documents when you are away from your office.
Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-5 Connecting the Answering Machine Connect the answering machine to the telephone jack marked : If you have already connected an extension telephone to the MultiPASS 1000, you must unplug it to connect the answering machine.
8-6 Using the Telephone, an Answering Machine, and a Modem Chapter 8 T urning on Automatic Receiving for Messages and Documents To set the MultiPASS 1000 to allow callers to leave a message and send documents when you are away from your office, follow these steps: 1.
Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-7 Adjusting the MultiP ASS 1000 for Different T ypes of Answering Machines When you use the MultiPASS 1000 with an answering machine, the MultiPASS 1000 automatically switches to automatic receiving after a caller leaves a message.
8-8 Using the Telephone, an Answering Machine, and a Modem Chapter 8 7. Press START/COPY . 8. Press the numeric buttons to enter the number of seconds you want the MultiPASS 1000 to wait before switching to automatic receiving. ❏ You can choose from 1 to 99 seconds.
Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-9 Using an Extension T elephone Connected to the MultiP ASS 1000 You can connect an extension phone to the MultiPASS 1000 and use it to make and receive phone calls.
8-10 Using the Telephone, an Answering Machine, and a Modem Chapter 8 Calling with the Extension T elephone 1. Lift the handset. 2. When you hear the dial tone, dial the number you wish to call.
Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-11 Avoiding Conflict Between Fax and Data Communications When you are using your data modem for communications, the MultiPASS 1000 recognizes that the line is busy and does not attempt to use the line to start fax communication.
8-12 Using the Telephone, an Answering Machine, and a Modem Chapter 8.
Chapter 9 Using Special Dialing 9-1 Using Special Dialing Chapter 9 Using Special Dialing This chapter helps you: ❏ Change dialing systems depending upon your access needs. ❏ Learn where and how to insert pauses when dialing telephone and fax numbers or connecting through a switchboard.
9-2 Using Special Dialing Chapter 9 Changing Dialing Systems There are two dialing systems: touch-tone and rotary pulse. If you need to switch to pulse from the factory-set tone setting, use the procedure described in the following section. If you are unsure what type of dialing setting to use, contact your local telephone company.
Chapter 9 Using Special Dialing 9-3 6. Press the arrow buttons until the following display appears. 7. Press START/COPY . 8. Press STOP . Switching to T one Dialing T emporarily to Access On-line Services If your telephone system uses pulse dialing, you can still use on- line services that require tone dialing to make selections.
9-4 Using Special Dialing Chapter 9 Using the P AUSE Button In certain cases, to dial long distance numbers and to dial through a switchboard, you must enter a pause using the PAUSE button. Dialing or Registering Long Distance Numbers When dialing or registering long distance fax/telephone numbers, you sometimes need to insert a pause.
Chapter 9 Using Special Dialing 9-5 Changing the Length of the Pause T ime To change the length of the pauses that you enter within a telephone number by pressing the PAUSE button, follow these steps. 1. Press FUNCTION . 2. Press 4 . 3. Press START/COPY .
9-6 Using Special Dialing Chapter 9 Using the MultiP ASS 1000 with Distinctive Ringing Pattern (DRP) Service Some phone companies offer a distinctive ringing pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ringing patterns to an existing single telephone line.
Chapter 9 Using Special Dialing 9-7 To set the MultiPASS 1000 to ring in different ways with DRP service, follow these steps: 1. Press FUNCTION . 2. Press 5 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY .
9-8 Using Special Dialing Chapter 9 8. Press the arrow buttons until the type of ringing pattern you want to set appears. Choose from: 1.NORMAL RING 2.
Chapter 9 Using Special Dialing 9-9 Communicating Using the Distinctive Ringing Pattern Detector (DRPD) Feature Using the MultiPASS 1000 with a DRP service is almost the same as using it with a normal telephone line. When you receive calls, however, the MultiPASS 1000 responds somewhat differently, as described below.
9-10 Using Special Dialing Chapter 9 MultiP ASS 1000 set for automatic switching between fax and telephone calls The MultiPASS 1000 monitors all incoming calls for all the numbers with DRPD and rings in the patterns registered earlier.
Special Sending Procedures Chapter 10 Special Sending Procedures This chapter describes sending procedures you can use to save time and money. It includes: ❏ Sending to more than one location. ❏ Sending documents at a preset time. ❏ Sending through a relay fax.
10-2 Special Sending Procedures Chapter 10 T ransmitting the Document To send your document to more than one location, follow these steps: 1. If necessary, press START/COPY to print any documents that have been received in memory. (See Receiving Documents in Memory on page 7-7 for details.
Chapter 10 Special Sending Procedures 10-3 6. Press START/COPY . N If the last number you enter is regular dialing, you must press START/COPY twice. Sending Documents at a Preset T ime To take advantage of lower late-night, long-distance rates given by some telephone companies, you can send a document at a pre- selected time.
10-4 Special Sending Procedures Chapter 10 5. Use the numeric keypad to enter the time you want to send the document. ❏ Set the time using the 24-hour system. If the hour or minute is a single digit, precede it with a zero. For example: 07:30 = 7:30 a.
Chapter 10 Special Sending Procedures 10-5 Sending Other Documents While the MultiP ASS 1000 Is Set for Preset Sending You can send, receive, and copy other documents even when the MultiPASS 1000 is set for sending at a preset time. N The MultiPASS 1000 can only register one preset sending operation at a time.
10-6 Special Sending Procedures Chapter 10 Sending Through a Relay Fax Using a Canon relay fax can save you time and money. For example, if you want to send a document long distance to a group of offices located in the same area, you can save on telephone charges by sending through a Canon relay fax.
Chapter 10 Special Sending Procedures 10-7 7. Use the numeric keypad to enter the group number. ❏ If the group number is a single digit, precede it with 0 . ❏ If you make an error entering the group number, press CLEAR and then enter the number correctly.
10-8 Special Sending Procedures Chapter 10 Registering the Relay Procedure for One-touch or Coded Speed Dialing If you often send documents through the same relay fax machine, you can register the entire relay sending procedure for one-touch or coded speed dialing.
Chapter 10 Special Sending Procedures 10-9 7. Press START/COPY . 8. You must set the transmission mode, so press < to choose YES . ❏ If you do not have any problems sending faxes to the relay location, press START/COPY twice and go to the next step.
10-10 Special Sending Procedures Chapter 10 Using One-touch or Coded Relay Sending Before starting, confirm the following: ❏ Your fax number is registered with the relay fax. ❏ The fax numbers of the receiving fax machines (final destinations) are registered with the relay fax.
Chapter 10 Special Sending Procedures 10-11 Sending a Confidential Document You can send a confidential document to another Canon fax that has the confidential mailbox capability. When the confidential document is sent, it is stored in the confidential mailbox of the receiving fax rather than being printed out.
10-12 Special Sending Procedures Chapter 10 7. Dial the number of the receiving fax. ❏ You can use regular dialing, one-touch speed dialing, or coded speed dialing. See Chapter 6, Using Automatic Dialing , for details on speed dialing. 8. Press START/COPY .
Chapter 10 Special Sending Procedures 10-13 5. Register the fax number for either one-touch speed dialing or coded speed dialing. ❏ To register the fax number for one-touch speed dialing, see page 6-1 (steps 3 to 6). ❏ To register the fax number for coded speed dialing, see page 6-7 (steps 3 to 7).
10-14 Special Sending Procedures Chapter 10 10. Press START/COPY . 11. Use the numeric keypad to enter the confidential mailbox number of the receiving party. 12. Press START/COPY . 13. To register additional fax numbers for confidential sending, begin again from step 5.
Chapter 10 Special Sending Procedures 10-15 Using one-touch or coded confidential sending 1. Make sure the receiving party has a Canon fax with confidential receiving capability. 2. Find out the confidential mailbox number of the receiving party. 3. Make sure the fax number is registered for confidential sending.
10-16 Special Sending Procedures Chapter 10 Requesting Documents from Other Fax Machines (Polling) The polling feature allows you to request a document to be sent from another fax machine. Whenever you are ready to receive the document, you request it.
Chapter 10 Special Sending Procedures 10-17 3. Press 8 . 4. Press START/COPY . 5. Press the arrow buttons until the following display appears. 6. Press START/COPY . 7. Use the numeric keypad to enter your 8-digit polling ID. ❏ Use 0s and 1s to enter the polling ID.
10-18 Special Sending Procedures Chapter 10 Polling Other Fax Machines Use this procedure to request that another fax machine send a document. The other fax must have polling capability and the document must be placed in the document feeder or loaded in memory to be polled.
Chapter 10 Special Sending Procedures 10-19 Allowing Others to Poll Y our MultiP ASS 1000 Use this procedure to allow others to call your MultiPASS 1000 to receive a document. Your polling ID must be 11111111 or the other fax must be a Canon fax and must have your polling ID registered.
10-20 Special Sending Procedures Chapter 10 3. Use the numeric keypad to enter the time that you want to poll the other fax. ❏ Set the time using the 24-hour system. If the hour or minute is a single digit, precede it with a zero. For example: 07:30 = 7:30 a.
Chapter 10 Special Sending Procedures 10-21 Canceling Preset Polling 1. Press FUNCTION . 2. Press DELAYED POLLING on the one-touch speed dialing keypad.
10-22 Special Sending Procedures Chapter 10.
Printing Fax Reports Chapter 1 1 Printing Fax Reports This chapter describes how to use the MultiPASS 1000 for printing different fax transaction and management reports, how to print a generic fax cover page, and how to print lists of your registered information.
11-2 Printing Fax Reports Chapter 11 Printing a Fax Cover Sheet 1. Press FUNCTION . 2. Press REPORT . 3. Press the arrow buttons until the following appears. 4. Press START/COPY . The MultiPASS 1000 prints a generic fax cover page you can use when sending your fax information.
Chapter 11 Printing Fax Reports 11-3 Printing Activity Reports To help you monitor sending and receiving activities, the MultiPASS 1000 can print many useful reports. These reports help you confirm the date and time of a fax transaction, and whether or not each transaction was successfully completed.
11-4 Printing Fax Reports Chapter 11 Follow these steps to change the transaction activity report settings: 1. Press FUNCTION . 2. Press 3 . 3. Press START/COPY . 4. Press the arrow buttons until the type of report you wish to set appears. 1. TX REPORT —for sending operations 2.
Chapter 11 Printing Fax Reports 11-5 9. Press START/COPY . 10. To change settings for another report, repeat this procedure from step 4. Otherwise, press STOP .
11-6 Printing Fax Reports Chapter 11 N To print this activity report, the bottom portion of your document will not be printed. If the result of a transmission is NG, the transaction is not complete. The number under NG shows you the number of pages that were sent normally; the number following the # sign is an error code.
Chapter 11 Printing Fax Reports 11-7 If the result of a transaction is NG, the transaction is not complete. The number on the left shows the number of pages that were sent normally. The number following the # sign is an error code. See Display Messages and Actions in Chapter 14 for error codes.
11-8 Printing Fax Reports Chapter 11 Follow these steps: 1. Press FUNCTION . 2. Press 3 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until the option you wish to select appears.
Chapter 11 Printing Fax Reports 11-9 9. Press START/COPY . N If you select DAILY REPORT TIME , you will be prompted to enter the time. Enter the time and then press START/COPY .
11-10 Printing Fax Reports Chapter 11 Printing Lists of Registered Information To make sure the information you registered in the MultiPASS 1000 is current, you can print out lists by categories. Printing Automatic Dialing Lists You can print the lists of fax and telephone numbers registered for automatic dialing.
Chapter 11 Printing Fax Reports 11-11 4. Press START/COPY . The following sample shows a one-touch speed dialing list: Printing a User ’s Data List If you want to review all of the settings availabl.
11-12 Printing Fax Reports Chapter 11 3. Press the arrow buttons until the following display appears. 4. Press START/COPY . The following sample shows the first page of a user’s data list.
Chapter 11 Printing Fax Reports 11-13 Customizing Reports and Lists You can change how reports and lists print on your MultiPASS 1000 by changing these REPORT SETTINGS : ❏ REPORT FONT SET Changes th.
11-14 Printing Fax Reports Chapter 11 4. Press the arrow buttons until the item you want to change appears on the display. For example: 5. Press START/COPY . 6. Press the arrow buttons to select the setting. For example: 7. Press START/COPY . 8. If you want to change other items, start again from step 4.
Chapter 12 Miscellaneous Printer Operations 12-1 Chapter 12 Miscellaneous Printer Operations This chapter describes miscellaneous printer operations you can perform with your MultiPASS 1000.
12-2 Miscellaneous Printer Operations Chapter 12 ❏ PRINTING DENSITY Changes the print density of documents from lighter to darker; the light setting lightens documents you receive or copy (for example, lines appear thinner).
Chapter 12 Miscellaneous Printer Operations 12-3 To change any of the printer settings, follow these steps: 1. Press FUNCTION . 2. Press 6 . 3. Press START/COPY . 4. Press the arrow buttons until the item you want to change appears on the display. For example: 5.
12-4 Miscellaneous Printer Operations Chapter 12.
Maintaining the MultiPASS 1000 Chapter 13 Maintaining the MultiP ASS 1000 This chapter covers the care and maintenance required for your Canon MultiPASS 1000.
13-2 Maintaining the MultiPASS 1000 Chapter 13 Cleaning the Scanner Components If you notice that documents you copy have black vertical lines (or if the receiving party complains that the documents you send are dirty), follow this procedure to clean the MultiPASS 1000 components.
Chapter 13 Maintaining the MultiPASS 1000 13-3 4. Use a soft cotton swab (either dry or moistened with water) to gently wipe the scanning glass under the roller. ❏ Hold the roller up with one hand and hold the cotton swab in the other hand. ❏ Move the cotton swab from side to side several times to clean the scanning glass.
13-4 Maintaining the MultiPASS 1000 Chapter 13 8. Press down on the operation panel until it clicks. ❏ Make sure the operation panel is securely closed.
Chapter 13 Maintaining the MultiPASS 1000 13-5 Cleaning the Printer Area To prevent ink spots and paper dust from accumulating and affecting the print quality of documents, clean the printer area as follows: 1. Unplug the MultiPASS 1000 from the electrical outlet.
13-6 Maintaining the MultiPASS 1000 Chapter 13 Cleaning the Print Head The print head contains nozzles through which ink is propelled onto the paper. The print head nozzles must be free from paper particles and dust in order to maintain a high level of print quality.
Chapter 13 Maintaining the MultiPASS 1000 13-7 N ❏ Clean the print head only when you encounter a print quality problem or when you have installed a new BX-2 or BC-02 ink cartridge. Unnecessary and repetitious print head cleaning wastes ink. Ink Cartridge Guidelines Use only the Canon BX-2 or BC-02 ink cartridge with the MultiPASS 1000.
13-8 Maintaining the MultiPASS 1000 Chapter 13 Ink Cartridge Maintenance One of the most important things you can do to extend the life of your MultiPASS 1000 and to ensure optimum print quality is take care of the ink cartridges.
Chapter 13 Maintaining the MultiPASS 1000 13-9 Replacing the Ink Cartridge 1. Open the printer cover. ❏ Lift from both sides. ❏ The cartridge holder may move to the left side of the MultiPASS 1000 or it may already be there. 2. Pull the green lever on the cartridge holder forward to the open position.
13-10 Maintaining the MultiPASS 1000 Chapter 13 3. Remove the used ink cartridge. ❏ Lift it straight up and off the yellow post of the cartridge holder. 4. Take the new ink cartridge out of its box and remove the protective packaging from the cartridge.
Chapter 13 Maintaining the MultiPASS 1000 13-11 5. Set the ink cartridge straight down onto the cartridge holder. ❏ Center the cartridge slot over the yellow post and place the cartridge gently on the post. (The cartridge will not be aligned yet.) 6.
13-12 Maintaining the MultiPASS 1000 Chapter 13 7. Close the printer cover. C Do not try to move the ink cartridge holder manually. Attempting to do so may damage the print mechanism. 8. Press STOP on the operation panel. 9. Clean the new print head. ❏ See page 13-6 for instructions.
Troubleshooting Chapter 14 T roubleshooting This chapter contains information to help you solve problems that may occur while you are using your MultiPASS 1000.
14-2 Troubleshooting Chapter 14 Clearing Paper Jams N Do not unplug the MultiPASS 1000. This will erase any data stored in memory. Removing Jammed Paper from the Cassette Area 1.
Chapter 14 Troubleshooting 14-3 3. Remove the paper from the cassette. ❏ Fan the paper and tap it on a flat surface to even out the stack. ❏ Then reinsert the paper into the cassette making sure to push it down under the tabs at the back of the cassette.
14-4 Troubleshooting Chapter 14 3. Close the printer cover. 4. Press STOP . Removing Jammed Paper from the Bottom of the MultiP ASS 1000 If you have looked in both the paper cassette area and the printer area and have not been able to locate the jammed paper, follow these steps: 1.
Chapter 14 Troubleshooting 14-5 Problems and Solutions This section lists common problems and their solutions. Sending Problems Y ou cannot send documents ❏ Make sure you are feeding the document properly into the Automatic Document Feeder (ADF). See Chapter 4, Preparing Documents and Making Copies .
14-6 Troubleshooting Chapter 14 The images you send are dirty or spotted ❏ Make sure the document scanning glass is clean. ❏ Clean the scanning glass. See Chapter 13, Maintaining the MultiPASS 1000 , for details. Receiving Problems Y ou cannot receive documents automatically ❏ Make sure all the MultiPASS 1000 connections are secure.
Chapter 14 Troubleshooting 14-7 Y ou cannot poll other units ❏ Make sure you have not fed a document into the Automatic Document Feeder (ADF). ❏ Make sure your polling ID matches that of the other party. ❏ Make sure paper is loaded in the paper cassette.
14-8 Troubleshooting Chapter 14 Y ou cannot make a phone call using regular dialing ❏ Make sure you set the MultiPASS 1000 according to the kind of telephone line you have. ❏ Check the cable connections. ❏ Make sure the power cord is plugged in.
Chapter 14 Troubleshooting 14-9 The ALARM Light is Flashing but No Message Appears ❏ A communications error has occurred. Follow these steps: 1. Press STOP . 2. Press FUNCTION . 3. Press REPORT . 4. Press START/COPY . The MultiPASS 1000 prints the current activity report.
14-10 Troubleshooting Chapter 14 Display Messages and Actions This section describes the messages you see in the LCD display of your MultiPASS 1000. ❏ The Error Code appears on the activity report. Error Message code Cause Action BUSY/NO SIGNAL # 005/ The telephone number Try sending the document # 018 you dialed is busy.
Chapter 14 Troubleshooting 14-11 Error Message code Cause Action CHECK PAPER COVER The printer cover is Close the cover. open. CHECK PRINTER An error occurred in Press STOP . Try your the printer. operation again. DARK PAPER USED Colored or stained Use clean, white paper, and paper is loaded in the print out any documents paper cassette.
14-12 Troubleshooting Chapter 14 Error Message code Cause Action MEMORY FULL # 037 The memory of the Print out any documents that MultiPASS 1000 is full are stored in memory. Then because it has received start the operation again. See too many documents.
Chapter 14 Troubleshooting 14-13 Error Message code Cause Action NO RX PAPER # 012 The other party’s fax Contact the other party and is out of paper.
14-14 Troubleshooting Chapter 14 Error Message code Cause Action REDIALING The MultiPASS 1000 is Wait for the MultiPASS waiting to redial the 1000 to try redialing.
Appendix A Specifications A-1 Appendix A Specifications Scanning sheet size Maximum width—8.5” (216 mm) Minimum width—5.8” (148 mm) Maximum length—39.4” (1 m) Minimum length—4.2” (105 mm) Maximum thickness—0.005” (0.13 mm) Minimum thickness—0.
Applicable lines Subscriber’s telephone circuit (PSTN) Auto dial functions One-touch speed dialing (registration for 16 numbers) Coded speed dialing (registration for 80 numbers) Ink Cartridge Type: Canon BX-2 or Canon BC-02 (single cartridge ink supply) Ink color: Black Print head: 64 bubble jet nozzles Number of characters printed: Approx.
Appendix A Specifications A-3 Document Sizes The following illustrations show the maximum and minimum document sizes that can be fed into the fax. The receiving fax machine does not record information in 0.04 inch of the left and right margins, as shown below: N Document thickness: Maximum 0.
A-4 Specifications Appendix A Interface Specifications The MultiPASS 1000 is equipped with a standard bi-directional parallel port, which supports the IEEE ™ 1284-B standard. The port on the MultiPASS 1000 enables it to transmit data back and forth to your computer.
Appendix A Specifications A-5 Signal voltage levels Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Interface cable Twisted-pair, shielded cable AWG28 or larger Up to 6.
A-6 Specifications Appendix A Pin assignments The following table lists the signals and input/output status of the pin assignments used for parallel communication. (The names in parentheses show the signals when you use the MultiPASS 1000 as a normal printer.
Appendix A Specifications A-7 When you use the MultiPASS 1000 as a normal printer, each signal is defined as follows: STROBE When the MultiPASS 1000 receives the STROBE low pulse with a width greater than 1 µs from the computer, it reads the data from the interface and sets the BUSY line high.
A-8 Specifications Appendix A AUTO FEED XT When this signal is low, the MultiPASS 1000 automatically feeds the paper one line when it receives a carriage return (CR) control code. This signal is valid only in Epson LQ mode. INIT INIT from the computer resets the MultiPASS 1000 to its initial power-on state.
Appendix A Specifications A-9 Timing chart in BJ-10 mode Timing chart in Epson LQ mode Specifications.
A-10 Specifications Appendix A.
Appendix B Menu System Summary B-1 Appendix B Menu System Summary This appendix lists each item in the menu system of the MultiPASS 1000. ❏ The page number refers to the page in this manual where the description of the item starts. ❏ An asterisk (*) indicates the factory setting.
B-2 Menu System Summary Appendix B Menu item Page 2.1-TOUCH SPD TEL 6-4 Register one-touch speed dialing telephone numbers T01 = Enter telephone number T01 = Enter name 3.
Appendix B Menu System Summary B-3 Menu item Page 4.TTI OPTION SET 3-13 Print your ID (transmitting terminal ID) on each page you transmit 1.TX TERMINAL ID ON* (In U.S., must be ON .) OFF 2.TTI POSITION OUTSIDE IMAGE* INSIDE IMAGE 3.TTI MARKER FAX* TEL 5.
B-4 Menu System Summary Appendix B Menu item Page 2.ALARM VOLUME VOL MIN VOL MID* VOL MAX 3.KEYPAD VOLUME VOL MIN VOL MID* VOL MAX 10.RX CALL LEVEL 3-16 Adjust the volume level of the received incoming ring LOW* HIGH 11.DIALING TONE 3-16 Determine whether tones are heard during dialing ON* OFF 12.
Appendix B Menu System Summary B-5 Menu item Page 3.ACTIVITY REPORT 11-7 Print activity management report 1.AUTO PRINT Print activity report after every 20 transactions OUTPUT YES* OUTPUT NO 2.DAILY REPORT TIME Print activity report at a preset time each day OUTPUT NO* OUTPUT YES REPORT TIME XX:XX 3.
B-6 Menu System Summary Appendix B Menu item Page 2.MID PAUSE SET 9-5 Set length of pause when pressing PAUSE button 1 to 15 seconds; default is 2 3.AUTO REDIAL 5-17 Select whether to perform automatic redial when other line is busy OFF* ON REDIAL TIMES From 1 to 10 times; default is 2 REDIAL INTERVAL From 2 to 99 seconds; default is 2 5.
Appendix B Menu System Summary B-7 Menu item Page 5.MAN/AUTO SWITCH 7-10 Select whether to go into automatic receiving while in manual mode ( MANUAL light is on) OFF* ON RING TIME From 1 to 99 seconds; default is 10 6.REMOTE RX 7-12 Receive from a remote telephone when a pre-set ID is used OFF* ON REMOTE RX ID Default is 25 From 0 to 99 , *, # 7.
B-8 Menu System Summary Appendix B Menu item Page 3.SHORT-SHORT-LONG FAX* TEL FAX/TEL SWITCH 4.SHORT-LONG-SHORT FAX* TEL FAX/TEL SWITCH 5.OTHER RING TYPE FAX* TEL FAX/TEL SWITCH 6.PRINTER SETTINGS Registration items related to printing 1.SELECT PAPER SIZE 12-1 Select size of paper being used LTR* A4 LEGAL 2.
Appendix B Menu System Summary B-9 Menu item Page 5.PRT DIRECTION 12-2 Select unidirectional or bi-directional (faster) printing of received images and copies BI-DIRECTION PRT* ONE DIRECTION PRT 6.ECONOMY PRT 12-2 Select economy printing mode to save ink when printing received images and copies; this will reduce print quality OFF* ON 7.
B-10 Menu System Summary Appendix B Menu item Page 3.DATE SETUP 3-15 Select appearance of date in LCD display and on reports MM/DD/YY* DD/MM ‘YY ‘YY MM/DD 4.DISPLAY LANGUAGE 3-15 Select language that appears in LCD display and on reports ENGLISH* FRENCH SPANISH 5.
Glossary G-1 Glossary A AA Automatic Adjust. The document setting you use for sending documents such as text and photos. AC Alternating current. The type of electrical current available from a wall outlet. Activity report Journal of transactions, both sent and received.
G-2 Glossary Bi-directional printing The ability of the MultiPASS 1000 to print both left to right and right to left. This printing method provides a fast speed. See also Unidirectional printing. bps Bits per second. Refers to the speed with which a fax machine sends and receives data.
Glossary G-3 Confidential mailbox number Two-digit numbers between 00 and 99 used to arrange for confidential sending of documents. See Confidential sending.
G-4 Glossary DRPD Distinctive Ringing Pattern Detector. Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company’s special services.
Glossary G-5 Group dialing A dialing method that enables you to dial up to 95 registered one- touch speed dialing or coded speed dialing numbers together as a group. This means that you can press just one or three buttons to send the same document to many destinations.
G-6 Glossary J Jacks The telephone receptacles on your wall or in your MultiPASS 1000 used to connect the MultiPASS 1000 to the telephone line, handset, answering machine, extension telephone, or data modem. M Manual dialing Pressing the individual buttons on the numeric keypad to dial a fax or telephone number.
Glossary G-7 N Noise A term applied to a variety of problems that impair the operation of telephone lines used for fax and modem communication. Numeric keypad The round numbered buttons on the operation panel marked the same as a standard telephone keypad.
G-8 Glossary R RAM Random Access Memory. Memory that is used for temporary storage of information such as your scanned or received documents. Redialing—automatic When the fax you dial does not answer or a sending error occurs, the MultiPASS 1000 waits for a specified interval and then redials the same fax number.
Glossary G-9 Resolution The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs.
G-10 Glossary T Timed sending Setting the MultiPASS 1000 to transmit documents at a preset time in the future. See also Delayed transmission. Tone/pulse setting The ability to set the MultiPASS 1000 to match the telephone dialing system your telephone line uses: touch-tone or rotary pulse.
* button: 3-10 + button: 2-13, 3-9 :1 prompt: 3-4, 3-10 :A prompt: 3-4, 3-10 < button: 2-14 > button: 2-14 1-TOUCH SPD FAX option: 6-1–2 1-TOUCH SPD LIST option: 11-10–11 1-TOUCH SPD TEL opt.
I-2 Index Automatic switching DRPD service: 9-10 fax/telephone: 1-3, 7-1–5, 7-20–21 See also Fax/tel switching feature Automatically, receiving calls: 7-5 documents: 7-3, 7-5 Avoiding conflict, fa.
CHECK PRINTER message: 14-11 Checking, incoming calls: 7-20 Cleaning: 1-8, 13-1–5 print head: 2-26, 13-6, 14-10 printer area: 13-5 scanner components: 13-2–4 CLEAR button: 2-13, 3-1, 3-3, 3-5 Clea.
I-4 Index Date format European: 3-15 Japanese: 3-15 USA: 3-15 DATE SETUP option: 3-15 Dedicated fax line: 7-2–3 receiving, setting up: 7-2–3 DELAYED POLLING button: 2-13, 10-19 DELAYED TRANSMISSIO.
Does not switch from fax to phone communication: 14-8 Double ring: 9-6 DOUBLE RING option: 9-8 DRP service: 9-6–10 DRPD option: 9-6–8 E ECM: 1-4 option, changing: 5-16 sending: 5-15–16 ECM RX op.
I-6 Index Format, date: 3-15 FRENCH setting: 3-15 FUNCTION button: 2-12–13, 3-2 Function buttons and lights: 2-10, 2-12 G Getting started: 2-1–30 Green lever: 2-24–25, 13-9, 13-11 GROUP DIAL LIS.
Instructions, safety: 1-7–8 Interface bi-directional: A-4 cable: A-5 connectors: A-5 parallel: 2-20, A-4 specifications: A-4–9 type: A-4 Intermediate tones: 5-12 Interrupting, sending: 5-11 Interv.
I-8 Index Memory sending: 1-4, 5-6–9, 10-1, 10-7, 10-10 capacity: 5-6, 5-10 MEMORY TRANSMISSION button: 2-13, 5-7, 10-2, 10-7, 10-10, 10-15 Menu system searching: 2-14 summary: B-1–9 using: 3-2–.
P Page footer, received documents: 7-17 Paper fanning: 2-16 guides: 4-3 handling: 1-3 jams, clearing: 14-2–4 legal-size: 4-9 size: 12-1, A-1 stack: 14-3 thickness: 4-2, 14-3 types: 4-2, 14-3, A-1 Pa.
I-10 Index Printer: 1-1 control modes: 1-3 cover: 2-6–7, 2-23, 2-25, 13-5, 13-9, 13-12 light(s): 2-10, 2-26, 13-6, 14-3 operations, miscellaneous: 12-1–3 panel cover: 2-7, 2-10–11, 2-26, 13-6 se.
RECEIVING message: 7-9 Recording method: A-1 REDIAL button: 2-14 REDIAL INTERVAL setting: 5-18 REDIAL TIMES setting: 5-18 Redialing: 5-11, 5-17–18 number: 2-14 REDIALING message: 14-14 Reducing docu.
I-12 Index Ringing: 7-6, 8-3 incoming calls: 7-20 telephone: 7-17–20 Ringing patterns: 9-6–10 fax number: 9-8 shared fax/telephone number: 9-8 telephone number: 9-8 Roller: 13-2 Rotary pulse diali.
Shared line, setting up: 7-4–5 Shipping box: 2-4 items: 2-5 materials, removing: 2-6 SHORT-LONG-SHORT option: 9-8 SHORT-SHORT-LONG option: 9-8 Signal voltage levels: A-5 Signals, interface: A-6–8 .
I-14 Index Telephone line: 2-4–5, 5-10–11, 9-6 connecting: 2-20 jack: 2-8, 2-20 Telephone numbers: 3-4, 9-6 coded speed dialing: 6-9 one-touch speed dialing: 6-4–6 pauses: 9-4–5 Temperature: A.
User’s Guide: 1-2, 1-5 Using answering machine: 8-4–8 automatic dialing: 6-1–17 coded confidential sending: 10-15 coded speed dialing numbers: 6-7–9 confidential sending: 10-15 data modem: 8-1.
I-16 Index.
An important point after buying a device Canon MP 1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon MP 1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon MP 1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon MP 1000 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon MP 1000 will certainly help you make a decision on the purchase.
If you already are a holder of Canon MP 1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon MP 1000.
However, one of the most important roles played by the user manual is to help in solving problems with Canon MP 1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon MP 1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
