Instruction/ maintenance manual of the product MF5700 Canon
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FA7-6519 (030) XXXXXXXX © CANON INC. 2005 PRINTED IN JAPAN OR CHINA Cyan Magenta Ye l l o w Black ENG Basic Guide Basic Guide Ser ies Series CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.
imageCLASS MF5700 Series Basic Guide.
Manuals for the Machine The manuals for this machine are divide d as f ollows. Please ref er to them for detailed information . Depending on the system c onfiguration and pr oduct purchased, some ma n uals ma y not be needed. Guides with this symbol are pr inted manuals.
How This Manual Is Organized Introduction Paper Handling Document Handling Printing from Your Computer Copying Scanning Status Monitor Maintenance Troubleshoo ting Machine Setting s Appendix Includes the specifications of this machine and the index.
iv Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Symbols Used in This Manual .
v Chapter 2 P aper Handling Print Media Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Printing Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Impro ving Cop ied Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Adjusting the Image Quality (Resol ution) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6 Adjusting the Exposure (Density) .
vii U .S .A. PR OGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Shipping . . . . . . .
viii Preface Thank you f or purchasing Ca non imageCLASS MF5700 Series. Please read this man ual thoroughly bef ore operating the machine in order to f amiliarize yourself with its capabilities , and to mak e the most of its man y functions. After reading this manual, store it in a saf e place f or futur e ref erence.
ix Messages Displayed in the LCD The f ollowin g are a f ew e xamples of how messages in the LCD are e xpressed in this manual. The messa ges are indicated within ang le brac kets . • If <MEMOR Y FULL> is d ispla yed, the machine cann ot scan the docum ents.
x Legal Notices FCC (Federal Communications Commission) imageCLASS MF5730: Model F146500 imageCLASS MF5750: Model F146502 imageCLASS MF5770: Model F146502 This de vice complies with P ar t 15 of the FCC Rules.
xi IMPOR T ANT • This Class B digital apparatus meets all require ments of the Canadian Interf erence-Causing Equipment Re gulations. • Cet appareil numérique de la classe B respecte toutes les e xigences du Règlement sur le matériel brouilleur du Can ada.
xii T rademarks Canon, the Canon logo , and imageC LASS are trademarks of Canon Inc. Other product an d company names he rein ma y be the tra demarks of their respective owners.
xiii Legal Limitations on the Usag e of Y our Product and the Use of Images Using y our product to scan , print or otherwise reproduce cer tain documen ts, and the use of such images as scanned, printed or otherwise reproduced by y our product, ma y be prohibited by la w and ma y result in cr im inal and/or civil liability .
xiv Important Safety Instructions Please read these instructions thoroughly bef ore operating the mach ine. As these instructions are intended to pre v ent injury to the user or other persons or destruction of proper ty , alw a ys pa y attention to these instructions.
xv • Do not install the mach ine in the fol lowing lo cations: - A damp or dusty location - A location ne ar water faucets or water - A location exposed to direct sunlight - A location subject to hi.
xvi CA UTION • Do not use power supplies with v oltages othe r than those s pecified herein, as this may result in a fire or electrical shock. • Always grasp the power plug when disc onnecting the power cord. Pulling on the power cor d may expose or snap the core wi re, or otherwise damage the po wer cord.
xvii • T o avoid damage to the power co r d and cr eating a fire hazar d, always disconnect the power cor d and the interface cable when mo ving the machine . Otherwise , the power cord or interface cable may be damaged, resulting in a fire or electrical shock.
xviii • There are some area s inside the machine wh ich a re subjec t to high-v oltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracele ts, or other metal objec ts to touc h the inside of the machine, as this may result in burns or electrical shock.
xix Consumables WA R N I N G • Do not bu rn or thr ow used toner cartridges into open flames, as this may cause the toner remaining inside the car tridges to ignite, resulting in b urns or a fire.
xx.
CHAPTER Customer Support 1-1 1 Introduction This chapter descr ibes the main components, th e operation pa nel and the standby displa y of the machine. It also explains ho w to set the energy sav er function . Customer Support Y our machine is designed with the lat est technolog y to pro vide troub le-free operation.
Customer Support 1-2 Introductio n 1 For Canadian Users Canon Canada Inc., of f ers a full range of custo mer technical support* options: • F or inter active tr ouble shooting, e-mail tech nical suppor t, the latest driv er down loads and ans wers to freque ntly asked qu estions (www .
Main Components of the Machine 1-3 Introductio n 1 Main Components of the Machine This section describes the main components of the machine . Fr o n t V i ew a ADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning unit.
Main Components of the Machine 1-4 Introductio n 1 a Platen glass cover Open it when you place documents on the platen glass fo r copying or scanning. b Platen glass Place documents.
Main Components of the Machine 1-5 Introductio n 1 Rear Vie w a USB port Connect the USB (Universal Serial Bus) cable. b Ethernet port Connect the network cable. (Only for the MF5770 model.) c Face up cover Open it when you output paper f ace up , or remov e jammed paper .
Operation Panel 1-6 Introductio n 1 Operation Panel This section describes k eys used wh en making copies , scanning and setting the Menu. F or ke ys not described here, se e Chapter 1, “Introducti on, ” in the F acsimile Guide. ■ MF5770 a In Use / Memory indicato r Lights green during copy ing or when the copy job is stored in the memor y .
Operation Panel 1-7 Introductio n 1 ■ MF5750 ■ MF5730 n Start key Star ts cop ying. o Stop/Reset key Cancels copying and other operations , and return s to the standby displa y . p Set key Determines the contents you set or register . q Collate / 2on1 key Sor ts copies in order of pages or reduces two documents to fit on a single sheet.
Standby Display 1-8 Introductio n 1 Standby Display The standby display diff ers depen ding on which mode is selected. The standb y displa y in the Cop y or Scan mode is as follo ws: ■ Copy Mode ■ Scan Mode NO TE • When the machine is plu gged in, the LCD displa ys <INITIALIZIN G.
Energy Saver Mode 1-9 Introductio n 1 Energy Saver Mode This machine pro vides an energ y sa v er function. When no ope rations are perf ormed fo r a specified n umber of min utes , the machine aut omatically ente rs the energ y sa v er mode .
Energy Saver Mode 1-10 Introductio n 1 Restoring from the Energy Saver Mode Manually 1 Press [Energ y Sa ver]. The Energy Saver key goes off and t he machine enters the standby mode. NO TE The machine can be restored from the energ y sa ver mode immediately .
CHAPTER Print Media Requirements 2-1 2 Paper Handling This chapter descr ibes the media you can use with this mach ine, ho w to load them, and where the documents come out. Print Media Requirements F or high-quality copies , we recommend using paper and tr ansparencies recommended b y Canon.
Print Media Requirements 2-2 P aper Handling 2 ■ Acceptable P aper * Only f or the multi- purpose feeder . IMPOR T ANT Receiv ed f ax es can only be printed on Letter , A4, B5, or A5 size paper loaded in the cassette. Y ou cannot use paper loaded in the m ulti-pur pose f eeder to print a received f ax regardless of pap er size .
Loading Paper 2-3 P aper Handling 2 Loading Paper This section describes how to load pap er in the cassette and the multi-p ur pose f eeder . CA U TION When loading paper , take care not to cut your hands on the edges of the paper . IMPOR T ANT Do not load paper from the bac k of the machi ne with the cassette in pla ce.
Loading Paper 2-4 P aper Handling 2 2 While holding the loc k release le ver on the paper guide at the rear of the cassette, slide the paper guide to the mark ind icating the desired paper size. ● When Loading Legal Size P aper: ❑ Pull the blue tab (A) and e xtend the cassett e (B).
Loading Paper 2-5 P aper Handling 2 4 Load the paper stac k in the cassette with the print side down. When you load pap er with a logo on, posi tion the paper with t he print side down (logo side) and load it so that the top of the paper feeds first in the cassette.
Loading Paper 2-6 P aper Handling 2 Make sure the paper stack does not exceed the load limit mark (A) and it is loaded under the hooks (B) on the paper guides. IMPOR T ANT • Do not load diff erent size and type of pap er at the same time. • Do not load e xtra paper whe n there is still paper left in the cassette .
Loading Paper 2-7 P aper Handling 2 1 Slide the paper guides to the mark of the desired pa per size . IMPOR T ANT If the paper guides are not adjusted c orrectly f o r the siz e of the paper , the quality of yo ur printouts may be adv ersely aff ected.
Loading Paper 2-8 P aper Handling 2 3 Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see “Speci fying the Paper Size and T ype (Common for Cassette and Multi-Purpose Feeder),” on p. 2-10.
Loading Paper 2-9 P aper Handling 2 2 Insert the en velope square into the m ulti-purpose f eeder with the print side up and the right edge (i.e ., c loser to the stamp) fir st.
Specifying the Paper Size and Type (Comm on for Cassette and Multi-Purpose Feeder) 2-10 P aper Handling 2 Specifying the Paper Size and T ype (Common for Cassette and Multi-Purpose Feeder) Specifying the Paper Size At the f actory , the paper size has alrea dy been set to <L TR>.
Specifying the Paper Size and Type (Comm on for Cassette and Multi-Purpose Feeder) 2-11 P aper Handling 2 Specifying the Paper T ype <PLAIN P APER> is selected as the def ault paper type . When using paper other than plain paper , you can specify the paper type acco rding to the f ollo wing.
Specifying the Paper Size and Type (Comm on for Cassette and Multi-Purpose Feeder) 2-12 P aper Handling 2 Orientation of the Docume nt and the Paper Loading When yo u load or place a documen t in the .
Selecting the Paper Output Area 2-13 P aper Handling 2 Selecting the Paper Output Area Open the f ace up co v er located on bac k side of the unit f or face up paper out put, or close the f ace up co v er and pull out the ou tput tra y located on the front of the unit f or f ace down pa per output.
Selecting the Paper Output Area 2-14 P aper Handling 2 Face Down Paper Output Area The paper is delivered with the pr inted side down on the output t r ay . P aper is stacked in printe d order . Close the f ace up co ver , and pull out the ou tput tra y .
Selecting the Paper Output Area 2-15 P aper Handling 2 Face Up Paper Output Area The paper is deliv ered with t he printed side up from the f ace up paper output at the rear of the mach ine.
Selecting the Paper Output Area 2-16 P aper Handling 2.
CHAPTER Document Requirements 3-1 3 Document Handling This chapter descr ibes the types of documents you can scan or copy with this machine and how to set them on the platen glass.
Document Requirements 3-2 Document Handling 3 NO TE When making copies of a small siz e docume nt, the cop y speed ma y be slightly slower than us ual. Problem Documents • Mak e sure any glue , ink, or correction f luid on the document is completel y dr y bef ore placing it on the plat en glass or loading it in the ADF .
Setting Up Documents 3-3 Document Handling 3 Setting Up Documents F or scann ing, place your document s on the platen gla ss or load them in the ADF . Where y ou set up y our docume nts depends on t he size a nd type of docume nts you want to sca n. (See “Document Requireme nts, ” on p.
Setting Up Documents 3-4 Document Handling 3 The illustration below shows how to place a L TR-size document on the platen glass. 3 Gently lo wer the platen glass co ver .
Setting Up Documents 3-5 Document Handling 3 2 Adjust the document guides to the width of the document. 3 Load the documents face up in the ADF . NO TE • For m ultiple page documents, the pages are fed on e by one from the top of the stac k (from the first pag e).
Setting Up Documents 3-6 Document Handling 3 The Paper Path of the ADF NO TE • When documents are loaded in the ADF , the sca nning unit mov es to the position sho wn abov e and remains there . • When documents are no t loaded in the ADF , the scanning unit mov es to scan it.
CHAPTER Before Printing 4-1 4 Printing from Y our Computer This chapter e xplains how to print the do cument s from your computer using the printer driver included in the CD -ROM. Before Printing Bef ore printing, softwar e must be installed in y our computer .
Before Printing 4-2 Printing from Y our Compu ter 4 2 Click the corresponding printer driver icon. 3 Fr om the [File] menu, c lic k [Set as Default Printer] (Windo ws 98/ Me: [Set as Default]).
Printing Documents 4-3 Printing from Y our Compu ter 4 Printing Documents The general steps f or pr inti ng a document are e xplained be low . 1 Load paper in the cassette or the m ulti-purpose feeder . For details on how to load paper , see “Loading Paper ,” on p.
Printing Documents 4-4 Printing from Y our Compu ter 4 Canceling Printing 1 Open the [Printer s and Fax es] (Windows 98/Me/20 00: [Printers]) fol d er. ● On Window s XP/Server 2003: ❑ Click [start] on the Wi ndows task bar ➞ select [Printers and F ax es].
More Information 4-5 Printing from Y our Compu ter 4 More Information F or detailed inf or mation on all printing f eatures , see Chapter 2, “Printing, ” in the Software Guide .
More Information 4-6 Printing from Y our Compu ter 4.
CHAPTER Documents You Can Copy 5-1 5 Copying This chapter e xplains how to make copies , adjust scan settings to improv e the image quality , and enlarge or reduce the cop y sizes.
Making Copies 5-2 Cop yin g 5 Making Copies NO TE • When making c opies on L TR-size p aper af te r havin g continuously copied on paper smaller than L TR-size paper , the copies ma y be dir ty . T o prev ent copies from bein g dir ty , wait about 1 min ute bef ore making copies .
Making Copies 5-3 Cop yin g 5 5 Press [Start]. NO TE • T o cancel cop ying, press [Stop/Reset] ➞ f ollow the instructions in the LCD . Y ou can also cancel cop ying using [Status Monitor]. (See “Confirming and Deleting a Cop y Job , ” on p . 7-3.
Setting Enlarging/Reducing 5-4 Cop yin g 5 Setting Enlarging/Reducing Y ou can e nlarge or redu ce the copy siz e using pr eset copy ratios or using custom copy r atios. Enlarging/Reducing Using Preset Copy Ratios 1 Press [Enlar ge / Reduce]. 2 Press [ ( (-)] or [ ) (+)] to select the copy ratio ➞ press [Set].
Setting Enlarging/Reducing 5-5 Cop yin g 5 Enlarging/Reducing Using Custom Copy Ratios 1 Press [Enlarge / Reduce] twice. 2 Use the numeric keys to enter the c opy ratio ➞ press [Set]. • Y ou can enter the copy ratio from 50% to 200%, selectable in 1% increments.
Improving Copied Image 5-6 Cop yin g 5 Improving Copied Image Adjusting the Image Quality (Resolution) Y ou can adjust image quality to the appr opriate lev el best suited for a docum ent with te xt or ph otos. Thr ee modes are a v ailab le f or adju sting the image quality .
Improving Copied Image 5-7 Cop yin g 5 Adjusting Manually 1 Press [Exposure] to select the man ual mode. 2 Press [ ( (-)] or [ ) (+)] to adjust the cop y e xposure ➞ press [Set]. For a lighter copy exposure, pr ess [ ( (-)]. For a darker copy exposure, press [ ) (+)].
Special Features 5-8 Cop yin g 5 Special Features The machine has the f ollowing SPECIAL COPY f eatures. These f eatures allow y ou to sor t copies in page order and creat e special copies easily . - Collate Copy Sor ts copies in page orde r . -2 o n 1 Reduces two docu ments to fit on a single paper .
Special Features 5-9 Cop yin g 5 3 Use the numeric keys to enter the n umber of copies y ou want. Y o u can set up to 99 copies. 4 Press [Start]. The machine begins scanni ng from the first page of the documen t. After scanning, the scanned documents will come out in order .
Special Features 5-10 Cop yin g 5 6 Press [Start]. The machine begins sc anning the next page a nd prints only 1 copy . Repeat step 5 and 6 to scan all documents, and pr ints on ly 1 copy of each document. 7 Press [Set]. The machine begins printing rest of copies.
Special Features 5-11 Cop yin g 5 3 Use the numeric keys to enter the n umber of copies y ou want. Y o u can set up to 99 copies. 4 Press [Start]. NO TE If <MEMOR Y FULL> appears in the LCD whil e scanning, the documen t being scanned stops in the ADF .
Special Features 5-12 Cop yin g 5 6 Press [Start]. Repeat steps 5 and 6 to scan all docume nts. After scanning every two sheets, the quantity of copies of the document specified in step 3 will be printed out.
Special Features 5-13 Cop yin g 5 4 Adjust an y necessary settings for y our document. • Press [Image Quality] to select the scanni ng r esolution. (See “Adjusting the Image Quality (Resolution),” on p. 5-6.) • Press [Exposur e] to select the scanning exposure.
Special Features 5-14 Cop yin g 5.
CHAPTER Before Scanning 6-1 6 Scanning This chapter briefly explains how to scan docu ments into your computer using the scanner driver included in the CD-ROM.
Scanning Methods 6-2 Scanning 6 Scanning Methods There ar e two methods of scanning documen ts to your computer : • Using a TW AIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the oper ation panel of the ma chine IMPOR T ANT For b etter scanning quality w e recommend that you place do cuments on the platen glas s.
More Information 6-3 Scanning 6 More Information F or detailed inf or mation on all scanning f eatures, see Chapt er 3, “Scanning, ” in the Software Guide .
More Information 6-4 Scanning 6.
CHAPTER Checking the Status of the Jobs Stored in the Machine 7-1 7 Status Monitor This chapter explains how to check the status of the jobs stored in th e machine, and to confirm or delete them as needed.
Checking the Status of the Jobs Stored in the Machine 7-2 Status Monitor 7 Confirming and Deleting a Fax Job F ollow the proced ure below to confir m the sending or receiving status. 1 Press [Status Monitor]. 2 Press [ ( (-)] or [ ) (+)] to select <RX/TX ST A TUS> ➞ press [Set].
Checking the Status of the Jobs Stored in the Machine 7-3 Status Monitor 7 Confirming T ransmission Results F ollow the proced ure below to confir m the sending or receiving results. 1 Press [Status Monitor]. 2 Press [ ( (-)] or [ ) (+)] to select <TX/RX LOG> ➞ press [Set].
Checking the Status of the Jobs Stored in the Machine 7-4 Status Monitor 7 5 If y ou decide to delete the job, press [ ( (-)] f or <YES>. NO TE T o cancel deleting the job , press [ ) (+)] f or <NO>. Once the job is deleted, the job cannot be resto red.
Checking the Status of the Jobs Stored in the Machine 7-5 Status Monitor 7 Confirming and Deleting a Report Job 1 Press [Status Monitor]. 2 Press [ ( (-)] or [ ) (+)] to select <REPOR T ST A TUS> ➞ press [Set]. NO TE • If there is no job , <NO REPOR T JOBS EXIST> is displa yed.
Checking the Status of the Jobs Stored in the Machine 7-6 Status Monitor 7.
CHAPTER Periodic Cleaning 8-1 8 Maintenance This chapter explains how to clean the machine, repla ce the toner car tridge, and repack and transpor t the machine. Periodic Cleaning Y our machine requires litt le periodic maintenance. This section de scribes the necessary cleaning procedures f or your m achine.
Periodic Cleaning 8-2 Maintenance 8 Cleaning the Scanning Area Wipe the scanning area (shaded area) with a clean, soft, lint- free cloth moistened with water , then wipe with a clean, soft, d ry , lint-free clot h. Cleaning the ADF Area Black lines ma y appear in copies when the ADF is used to f eed documents .
Periodic Cleaning 8-3 Maintenance 8 IMPOR T ANT • P aste, ink , correction fluid, and other f ore ign matter can soil the platen glass when y ou send a document throug h the ADF while t he paste, ink, or correctio n fluid on the document is still wet.
When to Replace the Cartridge 8-4 Maintenance 8 When to Replace the Cartridge The car tr idge is a consumable item and shou ld be replaced when the to ner runs out.
When to Replace the Cartridge 8-5 Maintenance 8 3 Reinstall the cartridg e in the mac hine. 4 Make a fe w test copies. ● If the copies ap pear normal: Y o u can keep using the cartridge. However , a new one will be needed soo n. ● If white streak s or light bands are still pres ent: ❑ Replace the car tr idge with a new one.
When to Replace the Cartridge 8-6 Maintenance 8 Handling and Storing the Cartridge This section describes the precaution s to ensure optim um cop y quality . Handling Precautions W ARNING • Do not thr ow the cartridge into open fl ames, as this may cause the toner to ignite and result in b urns or a fire.
When to Replace the Cartridge 8-7 Maintenance 8 CA U TION Keep cartridg es and other consumables out of the reach of children. If the contents of these items are ingest ed, consult a physician immediately . IMPOR T ANT • Place the cart ridge in its protectiv e bag so th at the side with the written instructions f aces up .
When to Replace the Cartridge 8-8 Maintenance 8 The Clean Earth Campaign THE Canon CAR TRIDGE RECYCLING PROGRAM The Canon Car tr idge Recycling Progr am fulf ills the first initiative of Canon's .
When to Replace the Cartridge 8-9 Maintenance 8 U.S.A. PROGRAM Packaging ■ Option A-1: Single Bo x Return • Repackage the empty cartr i dge utilizing the wr apper and pulp mould end-b locks from the ne w car tridge's bo x. • Place the empty car t ridge in the box of yo ur new car tridg e .
When to Replace the Cartridge 8-10 Maintenance 8 ■ Option A-2: Multiple Bo x Return W e encourage y ou to use this option as a m ore efficient way to ship car tr idges. • Complete Optio n A-1. • Bundle multiple cartridge box es togeth er securely with tape.
When to Replace the Cartridge 8-11 Maintenance 8 Shipping Apply the UPS authorized r etur ning label p rovided in th is guide. Residents of Ala ska and Ha waii: Do not use the UPS authorized returning label. F or Alaska and Ha waii Canon set up alternative mail service with the U .
When to Replace the Cartridge 8-12 Maintenance 8 CANADA PROGRAM-CANADA PROGRAMME ■ Option A: Single Bo x Return • Repackage the empty cartr i dge utilizing the wr apper and pulp mould end-bloc ks from the ne w car tridge's bo x. • Place the em pty car tri dge in the box of your new car tridge.
When to Replace the Cartridge 8-13 Maintenance 8 W orking to preser v e endangered species is a long-standing Canon int erest. T o this end, for e very car tr idge collected, Canon Canada donates $1, shared equally between W orld Wildlif e Fund Canada and th e Nature Conservancy of Canada.
Replacing the Cartridge 8-14 Maintenance 8 Replacing the Cartridge This section describes how to re mov e the used cartr idge and re place it with a new one. Bef ore replacing the cart ridge , be sure to read the section “Whe n to Replace the Car tridge, ” on p .
Replacing the Cartridge 8-15 Maintenance 8 4 Rock th e cartridg e 5 or 6 times to distrib ute the toner e venl y . 5 Place the cartridge on a flat and stable surface. Fold the tab (A) on the sealing tape (B) as sho wn belo w , and pull it out straight while supporting the car tridge.
Replacing the Cartridge 8-16 Maintenance 8 6 Hold the cartridge and align the projections (A) on both sides of the cartridge to the guides (B) in the machine, then gently slide the cartridge into the machine as far as it will go. Be sure to position the arrow mark (C) on the cartridge towards the inside of the machine.
Repacking and Transporting Your Machine 8-17 Maintenance 8 Repacking and T ransporting Y our Machine Be sure to unplu g the power cord before transpor ting the machine. If the machine is likely to be subjected to vibr ation (e. g., when transporting ov er long distances), the f ollowing pr ecautions should be tak en.
Repacking and Transporting Your Machine 8-18 Maintenance 8 Carr ying the Machine by the Sides Pull out the cassette completely , and remov e the e xtension cov er . Push in the output tr a y , and close the document f eeder tra y . Grip th e handles on both sides of the ma ch ine and lift it carefully , as shown in the illustration abov e.
CHAPTER Clearing Jams 9-1 9 T roubleshooting This chapter descr ibes the problems you migh t encounter when using the machine and thei r remedies. It also e xplains what to do if you cannot solv e the problem b y y ourself . Clearing Jams This section describes ho w to remov e jammed paper .
Clearing Jams 9-2 T roubleshooting 9 1 Open the fr ont cover . 2 Remove the car tridge . IMPOR T ANT • Remov e watch es and any br acelets or rings when touching the inside of the machine. These items might be damaged if the y come into contact with the parts inside the machine.
Clearing Jams 9-3 T roubleshooting 9 NO TE Do not e xpose the car tridge to light f or more than 5 minutes . If necessary , put the car tridge in its original protective bag or wr ap it with a thick cloth to pre vent e xposure to light.
Clearing Jams 9-4 T roubleshooting 9 6 If the leading edge of the paper is visib le but h as not entered the imaging area, pull th e paper forwa rds and r oll it inwar ds. IMPOR T ANT • Do not pull the jammed paper f orward from the cassette. It ma y cause a machine malfunction.
Clearing Jams 9-5 T roubleshooting 9 7 Gently pull the ja mmed paper between the output r ollers unti l the leading edge emerges fr om the mac hine. 8 Carefully pull the jammed paper straight out thr ough the r ollers.
Clearing Jams 9-6 T roubleshooting 9 11 Hold both sides of the jammed paper an d slowl y pull it out in the direction of the arr o w . ● When Feeding P aper fr om the Cassette: ● When Feeding P aper fr om the Multi-Purpose Feeder: 12 Push the paper release le vers bac k to their original position and clo se the face up co ver .
Clearing Jams 9-7 T roubleshooting 9 IMPOR T ANT After you replace the ca r tridge and close the front cov er , the machine should be ready for operating. If the machine retur ns to the ready state f or operating, troub leshooting has been successful.
Clearing Jams 9-8 T roubleshooting 9 3 Open the ADF and gently remo ve the jammed pape r from the document output tra y . NO TE After removing jammed paper , ev en edges o f the document bef ore loading it in the ADF again.
LCD Messages 9-9 T roubleshooting 9 LCD Messages The f ollowin g messages are displa yed in the LCD when the mach ine perf orms a function or if it encou nters an error . This section describes the general me ssages and those related to cop y and pr int functions .
LCD Messages 9-10 T roubleshooting 9 CHECK PR INTER Cause A problem has occurred in the machine . Remedy Reset the machine by opening th e front cov er and then closing it. If the message persi sts, unplug the machine from the pow er supply and contact Canon Authorized Service F acilities or the Canon Customer Care Center .
LCD Messages 9-11 T roubleshooting 9 PRINTER D A T A ERROR Cause When you canceled a job b eing processed, the next job on the spooled j ob list may ha ve been also deleted. Remedy Check if the job that immediately f ollows the job being processed has been deleted on the spooled job list.
Paper Feeding Problems 9-12 T roubleshooting 9 Paper Feeding Problems P aper does not f eed correctly . Q Does the cassette or multi-purpose feeder contain an app ropriate quantity o f sheets? A Make sure the paper stack in the cassette or multi-purpose feeder does not e xceed the capacity of the cassette or multi-pur pose feeder .
Paper Feeding Problems 9-13 T roubleshooting 9 Q Does the cassette or multi-purpose feeder contain an app ropriate q uantity of sheets? A Make sure the paper stack in the cassette or multi-purpose feeder does not e xceed the capaci ty of the cassette or multi-pur pose feeder .
Paper Feeding Problems 9-14 T roubleshooting 9 P aper stack ed roughly . Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-pur pose f eeder . (See Chapter 2, “P aper Handling. ”) A Check if the appropr iate pap er type is selected in <P APER TYPE> in <P APER SETTINGS> of the Menu.
Copying Problems 9-15 T roubleshooting 9 Copying Problems The machine will not make a cop y . Q Is the car tridge installed correctly? A Ma k e sure the car tridge is install ed correctly . (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).
Print Quality Problems 9-16 T roubleshooting 9 Print Quality Problems The print quality is not what you e xpect; prin t is not clear , has missing dots or white streaks.
Print Quality Problems 9-17 T roubleshooting 9 Q Is the machine installed in a stable locati on? A Install the machine i n a proper locati on. (See “Installat ion, ” on p. xiv .) Copies are too dark or too light. Q Is the e xposure adjusted correctly? A A djust the e xposure correctly using [E xposure].
Printing Problems 9-18 T roubleshooting 9 Printing Problems The Alar m indicator comes on . Q Does the machine feed paper correctly , or is there paper in the casse tte or multi-purpose feeder? A Clear the paper jam, or load paper in th e cassette or multi-purpose feeder .
Scanning Problems 9-19 T roubleshooting 9 Scanning Problems The machine will not scan a document. Q Did you connect the pow er cord to the machine just no w? A W ait f or a while. After connecting the power cord, the machine cannot scan documents immediately .
General Problems 9-20 T roubleshooting 9 General Problems The machine has no power . Q Is the power cord plugged in securely? A Check that the po wer cord is plugged securely into the machine and into the wall outlet. Inser t the power cord straight into the pow er sock et on the back of the machine.
If You Cannot Solve the Problem 9-21 T roubleshooting 9 If Y ou Cannot Solve the Problem If y ou hav e a problem with y our machine and you cannot solv e it b y ref erring to the inf orm ation in this chapter , contact Ca non A uthorized Ser vice F acilities or the Canon Customer Care Center at 1-800 -828-4040 bet ween the hour s of 8:00 A.
If You Cannot Solve the Problem 9-22 T roubleshooting 9.
CHAPTER Accessing the Machine Settings 10-1 10 Machine Settings This chapter explains how to adjust machine settings. The list of al l the settings is also provided f or your ref erence. Accessing the Machine Settings 1 Press [Menu]. 2 Press [ ( (-)] or[ ) (+)] to select the menu y ou want to change ➞ press [Set].
Menu Descriptions 10-2 Machine Settings 10 Menu Descriptions NO TE For details on <F AX SETTINGS>, <ADD REGISTRA TION>, and <REPOR TS/LISTS>, see Chapter 8, “Machine Settings, ” in the F acsimile Guide . (Only for the MF5750/ MF5770 models.
Menu Descriptions 10-3 Machine Settings 10 COMMON SETTINGS Name Descriptions 1. DEF A UL T SETTINGS Selects the Cop y , F AX*, or Scan mode f or the machine's default mode . When the power cord is plugged in, or after the auto clear function activates, the standb y display of the selected mode appears.
Menu Descriptions 10-4 Machine Settings 10 (The f actory defa ult setting is in bold fac e. ) * Only f or the MF5750/MF5770 models. ERROR ONL Y A scanning end tone sounds only when an y error occurs while scanning. 1 to 3 ( 1 ) OFF The scanning end tone doe s not sound.
Menu Descriptions 10-5 Machine Settings 10 COPY SETTINGS (The f actory defa ult setting is in bold fac e. ) Name Descriptions 1. STD . IMAGEQ U ALITY Sele cts the document type. TEXT/PHO T O T e xt/photo mode TEXT Character mode PHO T O Photo mode 2. ST AND ARD EXPOSURE Sets how the e xposure is adjusted.
Menu Descriptions 10-6 Machine Settings 10 PRINTER SETTINGS (The f actory defa ult setting is in bold fac e. ) Name Descriptions 1. ERROR TIME OU T Sets the length of time before the machine retu rns an error when no data is received from the computer .
Menu Descriptions 10-7 Machine Settings 10 TIMER SETTINGS (The f actory defa ult setting is in bold fac e. ) * Only f or the MF575 0/MF5770 models. Name Descriptions 1. D A TE/TIME SETTING * Sets the current date and time. year , month, da y , hour , minute 2.
Menu Descriptions 10-8 Machine Settings 10.
CHAPTER Specifications 11-1 11 Appendix This chapter lists the spe cifications of the machine and the inde x. Specifications Ty p e Pe rsonal Desktop Platen Stationar y A utomatic Document F eeder: 30.
Specifications 11-2 Appendix 11 Copy Sizes LT R ( 8 1 / 2 " × 11" (216 mm × 279 mm)) A utomatic Document F eeder: LGL (8 1 / 2 " × 14" (216 mm × 356 mm)) to 5 13 / 16 " × 4 1 / 8 " (148 mm × 105 mm) Non-image Area P aper : Max.
Specifications 11-3 Appendix 11 F eatures are subj ect to change without not ice due to product impro v ements . F or high-quality copies , we recommended using paper an d transparencies recommended by Ca non. Some type s of paper a vailab le at office supply stores ma y not be suitab le f or this mach ine.
Appendix 11 Index 11-4 Index Symbols [ ( (–)], [ ) (+)] k eys, 1-6 A ADF (A utomatic Document Feeder) capacity, 3-5 jams in, 9-7 loading documents in, 3-4 paper path, 3-6 Alar m indicator, 1-6 ALARM.
Index 11-5 Appendix 11 Document f eeder tra y, 1-3 Document guides, 1-3 Document output tray, 1-3 E Energy Sa v er ke y, 1-6 restoring, 1-10 ENERGY SA VER setting, 10-7 Enlarge / Reduce ke y, 1-6 sett.
Index 11-6 Appendix 11 O Operation panel, 1-3, 1-6 Orientation document, 2-12 paper, 2-12 Output tray, 1-3 P P aper acceptable paper, 2-2 cassette, 1-3 f eeding problems, 9-12 jam, 2-1, 9-1, 9-7 loadi.
Index 11-7 Appendix 11 Setting Enlargement/Reductio n, 5-4 SHARPNESS setting, 10-5 Size document, 3-1 marks, 3-3 paper, 2-2 Specifications, 11-1 ST AND ARD COPY QTY setting, 10-5 ST AND ARD EXPOSURE setting, 10-5 Standby display, 1-8 Star t ke y, 1-7 Status Mon itor ke y, 1-6 using, 7-1 STD ZOOM RA TIO settings, 10-5 STD .
FA7-6519 (030) XXXXXXXX © CANON INC. 2005 PRINTED IN JAPAN OR CHINA Cyan Magenta Ye l l o w Black ENG Basic Guide Basic Guide Ser ies Series CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.
An important point after buying a device Canon MF5700 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon MF5700 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon MF5700 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon MF5700 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon MF5700 will certainly help you make a decision on the purchase.
If you already are a holder of Canon MF5700, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon MF5700.
However, one of the most important roles played by the user manual is to help in solving problems with Canon MF5700. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon MF5700 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
