Instruction/ maintenance manual of the product iR6570 Canon
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User's Guide User's Guide User's Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference. Guide de I'utilisateur Veuillez d'abord lire ce guide.
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iR6570/iR5570 User's Guide.
Manuals f or the Machine The manuals f or this machine are divided as follo ws. Please ref er to them for detailed information. The manuals supplied with optional equipment are included in the list below . Depending on the system configuration and product purchased, some manuals ma y not be needed.
• UFR II Printer Driver Installation and Instructions UFR II Driver Guide CD-ROM • Mac OS X UFR II Printer Driver Installation a nd Instructions Mac UFR II Driver Guide CD-ROM • Installing MEAP .
iv Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How T o Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v Control P anel P ar ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 T ouch P anel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Preface Thank you f or purcha sing the Canon iR6570/iR5570. Please read this ma nual thoroughly before operating the machine in ord er to familiarize y ourself with i ts capabilities, and to make the most of its many funct ions. After reading th is manual, store it in a safe place f or future reference.
vii Legal Notices CE Laser Safety This product is cer tified as a Class I laser product under IEC6 0825-1:1993 and EN60825-1:1994. This means th at the product does not produce hazardous laser radiation.
viii Additional Inf ormation When ser vicing or adjusting the optical system of the product, be careful not to place screwdriv ers or other shiny objects in the path of the laser beam. Also , accessories such as watches and rings should be removed bef ore wor ki ng on the product.
ix About the ENERGY ST AR Pr ogram WEEE Directive EMC Directive This equipment conforms with the essentia l requireme nts of EC Directive 89/336/EEC . W e declare that this product conforms with th e EMC requireme nts of EC Directive 89/336/EEC at nominal mains input 230V , 50Hz al though th e rated input of the product is 220V -240V , 50/ 60Hz.
x Abbreviations Used in This Man ual In this manual, product names and model names are abbreviated as f ollows: Microsoft ® Windows ® 98 operating system: Windows 98 Microsoft ® Windows ® Millenni.
xi Copy right Cop yr ight 2005 by Canon Inc. All r ights reser ved. No par t of this publication may be reproduced or transmitted in any form or by an y means, electronic or mechanical, including photocopying and recording, or by any inf or mation storage or retriev a l system without the prior wri tten permissio n of Canon Inc.
xii Legal Limitations on the Usag e of Y our Pr oduct and the Use of Images Using your product to scan, print or otherwis e reproduce cer tain do cuments, and the use of such images as scanned, pr inted or otherwise reproduced by your product, ma y be prohibited by la w and ma y result in cr iminal and/or civil liabi lity .
xiii Impor tant Safety Instructions Please read these "Impor tant Safety Instructio ns" thoroughly before operating the machine. As these instructi ons are intended to prev ent injur y to the user or other per sons or de struction of proper ty , al wa ys pay attention to these instruct ions.
xiv CA UTION • Do not install the machine in un stable locations, such as unsteady platf orms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over , resulting in personal injury . • Never b lock the ventilation slo ts and louver s on the machine.
xv Po w e r S u p p l y W ARNING • Do not damage or modify the power cor d. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock.
xvi Handling W ARNING • Do not attempt to disassemble or mo dify the machine. There are hig h-temperature and high-volta ge componen ts inside the machine which may result in a fire or electrical shock.
xvii • T urn OFF the contr ol panel power switc h for saf ety when the mac hine will not be us ed for a long period of time, suc h as overnigh t. Also, turn OFF the main po wer switc h, and disconnect the power cor d for safety when the mac hine will not be used f or an extende d period of time, such as during cons ecutive hol idays.
xviii • Never open covers other than thos e instructed in thi s manual. • Do not remo ve the f ollowing caution labels whic h are attached to the mach ine. • This pr oduct is certified as a Class I la ser produc t under IEC60825-1:199 3 • If the laser beam escapes from the machine , exposure may cause serious damage to your eyes .
xix Maintenance and Inspections W ARNING • When cleaning the machine, first turn OFF the main power switch , then disconnect the power cord. F ailure to observe th ese steps may result in a fire or electrical shock.
xx • When removing paper which has beco me jammed insi de the machine, remove the jammed paper gently to prevent the toner on the pa per from scattering and g etting into your eyes or mouth. If the toner gets into y our eyes or mouth, wash them imm ediately with cold water and immediatel y consult a ph ysician.
xxi About the Instruction Manual CD-R OM Contents of Instruction Manual CD-R OM Instruction Manual CD-R OM This contains the English, F rench, Italian, a nd Ger man versions of the follo wing guides. ■ Easy Operation Guide • Basic F eatures Contains the basic operation instructions of the Copy , Mail Box, Send, Remote UI, and Printer functions.
xxii User Manual CD-R OM Menu The User Manual CD-R OM Menu is software t hat enables y ou to select and view PDF Manuals included on the CD-ROM via your computer screen. Follo w the instructions be low to use the User Manual CD-R OM Menu. System Requirements The User Manual CD-ROM Menu can be us ed in the follo wing system environments.
xxiii Using The CD-R OM Menu This section describes how to use the CD-ROM Menu. When y ou inser t the User Manual CD-ROM provided into the CD-R OM drive, the Language Selection screen is displa yed. Clicking a language on this screen d ispla ys the following men u.
xxiv P eriodic Inspection of the Breaker This machine has a breaker that detects e xcess curr ent or leakag e current. Be sure to test the breaker once or twice a month using the follo wing procedure. IMPOR T ANT • Make su re that the main pow er is turned OFF , before ins pecting the breaker .
xxv 3 Mov e the breaker le ver to ON ("I" side). 4 Press the main power switch to ON ("I" side) . 5 Fill in the c heck sheet, locat ed on p.
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CHAPTER 1-1 1 Bef ore Y ou Start Using This Machine This chapter describes what you should kno w before us ing this machine , su ch as par ts and their functions, and how to turn ON the main power . Installation Location and Handling . . . . . . . . .
Installation Location and Handling 1-2 Bef ore Y ou Star t Using This Machine 1 Installation Location and Handling This section describes preca utions for installa tion location and hand ling. W e recommend that you read this section prior to using this machine.
Installation Location and Handling 1-3 Bef ore Y ou Star t Using This Machine 1 ■ A void poorly ventil ated loca tions. This machine generates a slight amount of ozone during normal use. Although sensitivity t o ozone ma y vary , this amount is not har mful.
Installation Location and Handling 1-4 Bef ore Y ou Star t Using This Machine 1 ■ A void e xposing the mach ine to rapid changes in tempe rature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) ma y form inside the machine.
Installation Location and Handling 1-5 Bef ore Y ou Star t Using This Machine 1 Select a Safe P ower Suppl y ■ Plug the mac hine into a 220-240 V A C outlet. ■ Make sure that the po wer supply f or the machine is saf e, and has a steady vo l ta g e .
Installation Location and Handling 1-6 Bef ore Y ou Star t Using This Machine 1 Pr ovide Adequate I nstallation Space ■ Pro vide enough space on each side of the mac hine for unrestricte d operation.
Installation Location and Handling 1-7 Bef ore Y ou Star t Using This Machine 1 Mo ving the Machine ■ If you intend to move the machine, cont act yo ur local authorized Canon dealer befor ehand. Handling Precautions ■ Do not attempt to di sassemble or modi fy the mac hine.
Installation Location and Handling 1-8 Bef ore Y ou Star t Using This Machine 1 ■ Be careful not to spill liquid or dr op any forei gn objects, such as paper c lips or staples inside the machine .
Installation Location and Handling 1-9 Bef ore Y ou Star t Using This Machine 1 ■ This machine generates a slig ht amount of ozone during normal use. Although sensitivity to ozone ma y vary , this amount is not harmful. Ozone may be more notice able during e xtended use or long pr oduction runs, especially in poorly vent ilated rooms .
What This Machine Can Do 1-10 Bef ore Y ou Star t Using This Machine 1 What This Machine Can Do All the elements y ou will ever need in a digital m ultitasking machine. The iR6570/iR5570 incor porates a rich array of input and output features that can g reatly enhance your efficiency .
What This Machine Can Do 1-11 Bef ore Y ou Star t Using This Machine 1 Sending Function (optional)* See the Sending Guide The Send function enables you to send scanned image or document data to file ser vers , or send it by e-mail or I-fax.
What This Machine Can Do 1-12 Bef ore Y ou Star t Using This Machine 1 Using the Remot e User Interface See the Remote UI Guide Y ou can con trol functions, such as confir ming the status of the machine, job operations, and printing instructions for data sav ed in inbox es, all from your PC's w eb browser .
System Configuration and Parts 1-13 Bef ore Y ou Star t Using This Machine 1 System Configuration and P ar ts Optional Equipment a b e h g f i c d a Copy T ray-L1 b Shift T ray-D1 c Card Reader-C1 d P.
System Configuration and Parts 1-14 Bef ore Y ou Star t Using This Machine 1 External View and Internal Vie w a Feeder b Control P anel c Stack Bypass d Main Unit's Upper Right Cover e Main P owe.
System Configuration and Parts 1-15 Bef ore Y ou Star t Using This Machine 1 Contr ol P anel P ar ts c d ON/OFF 1 2 3 4 5 6 7 8 9 0 ab e f g h i j k l m n o p q r 1 2 3 a Energ y Saver key Press to set or cancel the Ener gy Sa ver mode. b Control P anel P ower Switch (Sub P ower Supply) Press to turn the control panel ON or OFF .
System Configuration and Parts 1-16 Bef ore Y ou Star t Using This Machine 1 T ouch P anel Displa y Pa ge 1 of the Basic Features Screen (Group A) MEAP Application Screen Pa ge 2 of the Basic Features Screen (Group B) a Copy Press this key to access the machine's copying functions.
System Configuration and Parts 1-17 Bef ore Y ou Star t Using This Machine 1 • [Send] appears if the Universal Send Kit is activated. • [Scan] appears only if the optional Pr inter Kit, Multi-PDL Printer Kit, or Networ k Multi-PDL Pr inter Unit is installed.
System Configuration and Parts 1-18 Bef ore Y ou Star t Using This Machine 1 • The meanings of the icon s that appears in the Job/Print Status Displa y Area (on the bottom left of the screen) are de.
Main Power and Control Panel Power 1-19 Bef ore Y ou Star t Using This Machine 1 Main P o wer and Control P anel P ower The machine is provided with two pow er s wit ches, a main power s witch and a control panel power s witch , as well as a breaker that detects e xcess current o r leakage current.
Main Power and Control Panel Power 1-20 Bef ore Y ou Star t Using This Machine 1 3 The screens on the ri ght are displa yed while the system softwa re is loading.
Main Power and Control Panel Power 1-21 Bef ore Y ou Star t Using This Machine 1 ● If login authentication b y the SDL or SSO login serv ice is not set, and MEAP is selected as the initial function in Common Settings (fr om the Ad ditional F unctions scre en): ❑ The Star t Up screen is displayed until the machine is ready to scan.
Main Power and Control Panel Power 1-22 Bef ore Y ou Star t Using This Machine 1 ● If login authenticatio n by the SDL or SSO login serv ice is set: ❑ The Star t Up screen is displayed until the machine is ready to scan.
Things You Must Do Before Using This Machine 1-23 Bef ore Y ou Star t Using This Machine 1 Things Y ou Must Do Bef ore Using This Machine This section describes the impor tant setting r egistrations and procedures that must be done before the machine is used f or sending operations .
Things You Must Do Before Using This Machine 1-24 Bef ore Y ou Star t Using This Machine 1 1 Press ➞ [System Settings]. 2 Press [Date & Ti me Settings].
Things You Must Do Before Using This Machine 1-25 Bef ore Y ou Star t Using This Machine 1 ● If y ou are setting Daylight Saving Time: ❑ Press [On] ➞ [Star t Date]. ❑ Select the month and day from the Month and Da y drop-down lists, respectiv e ly .
Things You Must Do Before Using This Machine 1-26 Bef ore Y ou Star t Using This Machine 1 4 Press [OK]. The selected mode is set. 5 Press [Done] repe atedly unt il the Basic Featur es screen appear s. Registering the Unit's Name Y our name or comp any's name must be regist ered as the unit's name (a depar tment name is optional).
Things You Must Do Before Using This Machine 1-27 Bef ore Y ou Star t Using This Machine 1 1 Press ➞ [Comm unications Settings] ➞ [TX Settings] under <Common Settings>. 2 Press [Unit Name]. 3 Enter a name ➞ press [OK]. The selected mode is set.
Displaying a Help Screen 1-28 Bef ore Y ou Star t Using This Machine 1 Displa ying a Help Screen Pressing brings up a guidance scre en with inform ation about the various features that are av aila ble with your machine. ■ Usage Help Pressing after selecting a mo de brings up a guide screen with an explanation of that mode .
Displaying a Help Screen 1-29 Bef ore Y ou Star t Using This Machine 1 1 Press [Making Co pies] ➞ [V arious originals] . 2 Press [Photo original] or [Originals with T ext/Ph oto] ➞ press [ ▼ ] or [ ▲ ] to read the deta iled inf ormation on the sele cted mode.
Displaying a Help Screen 1-30 Bef ore Y ou Star t Using This Machine 1.
CHAPTER 2-1 2 Routine Maintenance This chapter describes how to load paper, and replace toner . Loading P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Replacing the T oner Car tridge .
Loading Paper 2-2 Routine Maintenance 2 Loading P aper If the selected pape r has run out during printing, a screen prompting you to load pape r appears on the touch panel display . IMPOR T ANT • A screen prompti ng you to l oad paper also appears if the selected paper dra wer is not fully inserted into the machine.
Loading Paper 2-3 Routine Maintenance 2 1 Press and releas e the b utton on the paper dra wer in which you wa nt to load paper . 2 Grip the handle, and pull out the paper drawer until it stops.
Loading Paper 2-4 Routine Maintenance 2 3 Open a package of paper , and remove the paper stac k. CA UTION When loading paper , take care not to cut your hands on the edges of the paper . IMPOR T ANT Rewr ap any remaini ng paper in its original pac kage, and store it in a dry place, a wa y from direct sunlight.
Loading Paper 2-5 Routine Maintenance 2 4 Load the paper stac k into the paper dra wer . Even out the edges of the paper stack. Load the paper stack against the right wall of the paper draw er . When loading paper into the P aper Drawer 3 or 4 f or the first time, change the paper size plate to match the paper size being loaded.
Loading Paper 2-6 Routine Maintenance 2 5 Gently push the paper draw er back into the machine until it clicks into place in the c losed position. CA UTION When returning the pape r drawer to its original position, be careful no t to get your fingers caught, as this may result in personal injury .
Replacing the Toner Cartridge 2-7 Routine Maintenance 2 Replacing the T o ner Car tridge When there is on ly a small amount of tone r remaining inside the mach ine, the screen on the r ight appears on the touch panel di spla y .
Replacing the Toner Cartridge 2-8 Routine Maintenance 2 IMPOR T ANT • Use only the toner cartridges intended for use with this machine. • Do not replace toner cartridges until the message prompting y ou to do so appears . • Do not replace toner cartridges while the machine is in the process of printing.
Replacing the Toner Cartridge 2-9 Routine Maintenance 2 3 Remove the toner car tridge by supporting it with both hands. W ARNING Do not burn or thro w used toner car tridges into open flames, as this may cause the toner remaining inside the car tridges to ig nite, resulting in burns or a fire.
Replacing the Toner Cartridge 2-10 Routine Maintenance 2 5 Insert the new toner cartri dge . IMPOR T ANT • Make su re the ribbed end of the toner cartr idge with the ridges of the tra y .
Replacing the Toner Cartridge 2-11 Routine Maintenance 2 6 Return the locking lever to its original positio n. CA UTION When returning the locking lever to its original position, be careful no t to get your fingers caught, as this may result in personal injury .
Replacing the Toner Cartridge 2-12 Routine Maintenance 2.
CHAPTER 3-1 3 T r oubleshooting This chapter explains what to do in res ponse to a paper jam and an error message display . Clearing Paper J ams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing Paper Jams 3-2 T roub leshooting 3 Clearing P aper Jams W ARNING When paper is jammed, the screen indicating the lo catio n of the paper jam and instructi ons on how to clear the paper jam appear on the touch panel display . This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Clearing Paper Jams 3-3 T roub leshooting 3 1 Inspect all paper jam locations indicated on the to uch panel displa y , and remov e any jammed paper . See the appropriate pages below for instructions on finding and remo ving jammed paper . Or, y o u can follo w the instructions on the touch panel display .
Clearing Paper Jams 3-4 T roub leshooting 3 ● If a paper jam occurs in side an optional unit: ❑ See the instructions on the following section. a P aper Deck-V1 (See "Paper Dec k-V1 (Optional)," in the Reference Guide .
Clearing Paper Jams 3-5 T roub leshooting 3 e Shift T ray-D1 (See "Shift T ra y-D1 (Optional)," in the Reference Guide .) f Copy T ra y-L1 (See "Copy T ra y-L1 (Optional)," in the Reference Guide .
List of Error Messages 3-6 T roub leshooting 3 List of Err or Messages List of Erro r Codes without Messages If a job or operation does not complete successfully , check the error code, and perf or m the necessar y operations according to the error code display ed.
List of Error Messages 3-7 T roub leshooting 3 # 037 Cause Documents could not be received because there was insufficient memory av ailable. Remedy Erase unwanted documents and documents with e rrors from memor y in order to increase the amount of av ailable memor y .
List of Error Messages 3-8 T roub leshooting 3 # 749 Cause Y ou could not ex ecu te the job because a ser vice call message is being displayed. Remedy T urn the main power OFF , wait for three or more seconds, and turn the main power bac k ON.
List of Error Messages 3-9 T roub leshooting 3 # 825 Cause The Depar tment ID and password of the cop y job are not registered in the remote copy printers. Printing cannot be performed because the ID and password of the reser ved or current print jobs have been deleted or the password has been changed.
List of Error Messages 3-10 T roub leshooting 3 # 852 Cause An error occurred because the main power s witch was turned OF F while a job was being processed. Remedy Check to see if the main power s witch is tur ned ON. T r y processing the job again, if necessar y .
CHAPTER 4-1 4 Appendix This chapter provides other useful inf ormation . Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 A vailable P aper Stock . . . . .
Multifunctional Operations 4-2 Appendix 4 Multifunctional Operations The iR6570/iR5570 offers the user many functi ons, such as printing, scanning, copying, and sending, which can be used together . The follo wing table provides y ou wi th the details of multifunctional operations.
Multifunctional Operations 4-3 Appendix 4 *1 The machine's pe rformance ma y be aff ected if image pr ocessing, such as compression, enlargement/reduct ion, and rotation, are carried out. *2 The output order of competin g jobs varies, dep ending on whether an optional finisher is attached.
Available Paper Stock 4-4 Appendix 4 A vailab le P aper Stoc k The paper types that can be used with this machine are shown in the follo wing table. Icons indicating the type of paper load ed in each paper drawer can be displa yed on the paper selection screen if you store that information in the machine beforehand.
Available Paper Stock 4-5 Appendix 4 NO TE • F or instructions on loading paper , see the f ollowing sections: - Paper Dra wers: "Loading P aper," i n the Ref erence Guide - Paper Dec k: &.
Check Sheet for the Periodic Inspection of the Breaker 4-6 Appendix 4 Chec k Sheet for the P eriodic Inspection of the Breaker Cop y this page for future use , and store it in a saf e place nea r the machine in order to document your periodic inspec tions of the break er .
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FA7-6725 (020) © CANON INC. 2005 PRINTED IN GERMANY Printed on non-chlorine bleached paper . Imprimé sur papier blanchi sans chlore. Gedruckt auf chlorfrei gebleichtem Papier . Stampato su carta sbiancata senza cloro. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.
An important point after buying a device Canon iR6570 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon iR6570 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon iR6570 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon iR6570 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon iR6570 will certainly help you make a decision on the purchase.
If you already are a holder of Canon iR6570, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon iR6570.
However, one of the most important roles played by the user manual is to help in solving problems with Canon iR6570. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon iR6570 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
