Instruction/ maintenance manual of the product IMAGE FORMULA DR-3010C Canon
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DR-3010C DR-3010C Document Scanner User Man ual ♦ Please read this manual before operating this scanner . ♦ After you finish reading this manual, store it in a safe place for future reference.
DR-3010C DR-3010C 2 International ENERGY ST AR ® Office Equipment Program As an ENERGY ST AR ® Partner , Canon Electronics Inc. has determined that this machine meets the ENERGY ST AR ® Program for energy efficiency .
DR-3010C DR-3010C 3 Thank you for purchasing the Canon im ageFORMULA D R-3010C. Please read this manual thoroughly befo re using the scan ner to familiarize yourself with its capabilities, and to make the most of its ma ny functions. After reading this manual, store it in a safe place for future reference.
DR-3010C DR-3010C 4 Scanning Documents That Include Both Color and Black-and-White Pages .... ............. ................ ............ ................ ............. ............... ..... 30 Scanning D ifferent Sized Do cuments Togethe r ..........
DR-3010C DR-3010C 5 Chapter 1 Before Using the Scanner 1. Important Safety Instr uctions ........... .......... .............. ............. ...... 5 Installation Location .... ............. ............... ............. ................ .............
DR-3010C DR-3010C 6 • Avoid exposi ng the scanner to rapid chan ges in temperature. If the room in which the scanner is installed is co ld but rapidly he ated, water drople ts (condensation) may form inside the scan ner . This ma y result in a noticeable degradation in scanni ng quality .
DR-3010C DR-3010C 7 WARNING Note the following precautions whenever using the scann er . Failure to do so may result in a fire or electric shock. • Never use alcohol, benzene, paint thinne r , ae rosol sprays, or any other highly flammable substance near the scanner .
DR-3010C DR-3010C 8 • When disposing of this sca nner , be sure to follow all local ordinances and laws or consult with the retail er who sold you the scanner . The main features of the DR-30 10C document scanne r are describe d below . Compact Size The dimensions of the scanner are as follows: 12 .
DR-3010C DR-3010C 9 Auto Color Detection The scanner detects whether the scanne d document is in color or black -and- white, and saves the image in the s ame format as the document. Folio Scan Y ou can scan folded documents . The scan ner will scan both sides a nd combine the scanned images into a single image.
DR-3010C DR-3010C 10 This section describe s the name and function o f each part. Make sure to read this section and familiarize yourself with the parts of the scanner before us ing the scanner . Front View/Right-Side View Front View (With the Document Feed T ray and Eject T ray Open) Operation Panel Back View 3.
DR-3010C DR-3010C 11 Feed Selection Lever Paper Eject Stopper Feed Selection Lever Use this lever t o change the way documents are fed. Push it up to feed documents one at a time (Page Separation mode) (see p.22). Push it down to feed document s that are fastened to gether , such as invoices, without separating them (Bypass mode).
DR-3010C DR-3010C 12 Chapter 2 Setup 1. Scanner Syst em Requi rements ........... ........... ............. .............. .. 12 2. Installing the Software ... ............. ............. ........... ............. ........ 13 Setup Disc ............. .
DR-3010C DR-3010C 13 IMPORT ANT • If you do not know the requirements for your computer system, contact the store where you purchase d the computer or the manufactu rer of the computer for mo re information. • Use the latest USB 2.0 driver made av ailable by Microsoft.
DR-3010C DR-3010C 14 Follow the procedure be low to install the software. IMPORT ANT • Install the softwar e before connecting the scanner to the computer . • Log on to Windows as an Administrator . • Close all other applications before installing the software.
DR-3010C DR-3010C 15 7 When the driver installation is complete, click [Finish]. 8 Click [Next]. 9 Read the license agreement → click [ Y es] to a ccept it. 10 Confirm the installation lo cation → click [Next]. 11 When the CapturePer fect 3.0 instal lation is co mplete, click [Finish].
DR-3010C DR-3010C 16 13 When the User Manual installati on is complete, click [F inish]. 14 Click [Exit] to finish installing the software. 15 Remove the DR-3010C Setup di sc from the CD-ROM drive. Connect the scanner to the computer . IMPORT ANT Before connecting the scanner to the computer , verify that the power switch of the scanner is OFF .
DR-3010C DR-3010C 17 3 Connect the plug of the AC adapter to the power connector on the back of the scanner . 120 V model 220-240 V model 4 Use the supplied USB cable to conn ect the sca nner to the computer .
DR-3010C DR-3010C 18 When you turn the computer an d the scanner ON for the first time, the Plug and Play function of Windows recog nizes the scanner and auto matically installs the required device dr iver . IMPORT ANT • If you turn the power OFF , wait at le ast 10 seconds be fo re turning it ON again.
DR-3010C DR-3010C 19 Chapter 3 Basic Operation 1. Documents . ............. ........... ............. ........... ............. ........... .. 19 2. Preparing the Scan ner ........... ............. ........... ............. ........... .. 21 Preparing the T rays .
DR-3010C DR-3010C 20 IMPORT ANT A document must meet the following criteria to be scannable: • When scanning multiple documents of different s izes, place the documents so that they cover the entir e span of the feed r ollers. • It is recommended that documen ts larger than L TR/A4 paper are fed one sheet at a time.
DR-3010C DR-3010C 21 Prepare the document fe ed tray accor ding to the pa per size and type. The extension trays can be set to the si ze of the document you want to scan. NOTE • Documents can be scanned with the document eject tray closed. • Open the document eject tray when you want to stack output documents.
DR-3010C DR-3010C 22 There are two methods for feed ing documents, the Page Separ ation mode and Bypass mode. Feeding pages con tinuously from a sta ck of document s placed in the feed tray is called the Page Separ ation mode.
DR-3010C DR-3010C 23 5 Adjust the document gu ides to fit the width of the document. NOTE Before scanning, make sure th at the document is not curl ed or creased, and that it is placed in the feed tray correctly . Scanning an improperly placed, curled, or creased document may damage the document or cause a paper jam.
DR-3010C DR-3010C 24 When scanning multiple pag e documents that are fast ened together , such as invoices, place the documents so that the top (or the edge that is fastene d together) is fed through the scanner first. 1 Switch the feed selection lever to (Bypass).
DR-3010C DR-3010C 25 3 Place the card horizontally , turn it upside down and face down, with the top fed through the scanner first. CAUTION Vertically placed cards may not be outp ut pr operly , and cards that get jammed may be damaged when yo u remove them.
DR-3010C DR-3010C 26 NOTE • When scanning folded documents, switch the feed selection lever to (Bypass). • When placing folded docu ments, place the document into the scanner so that the fold is on the right si de. The side of the folded document facing you wil l become the right side of the combined image.
DR-3010C DR-3010C 27 2 From the [Scan] menu, select [Select Scanner]. 3 Select [CANO N DR-3010C] → click [OK]. NOTE If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the ISIS/TWAIN driver . (See Chapter 2, "Setup - 2. Installing the Softwar e," on p.
DR-3010C DR-3010C 28 9 Specify the file name and the file type for saving t he image data → click [Save] to start scanning. 10 When there are no more pages of th e document to scan , scanning stops, and the Continue Scanni ng dialog box is disp layed.
DR-3010C DR-3010C 29 2 Register the job. For in for mation on registering jobs, see Chapter 5, "Job Registration T ool Settings," on p.56. NOTE • Y ou can register jobs from N o. 1 to No. 9. • The follow ing jobs are registered in the Registered Jobs by default: c No.
DR-3010C DR-3010C 30 The Scan Panel is an application that is installed with the ISIS/TWAIN driver . It is displayed in the system tray wh en the DR-3010C driver is started.
DR-3010C DR-3010C 31 Scanning Different Sized Documents T ogether Y ou can set the scanning co nditions to scan different sized documents toget her , such as L TR and LGL do cuments, while detect ing the corre ct size of the document.
DR-3010C DR-3010C 32 Deskewing Documents Y ou can set the scanning co nditions to detect slan ted document pages and straighten the scanned images. Click the [Basic] tab in the Prop erties for Canon DR-3 010C dialog box → select the [Deskew] check box → click [OK].
DR-3010C DR-3010C 33 Enhancing the Red color for Black-and-White Scanning Y ou can set the scanning co nditions to enhance the co lor r ed when perfor ming black-and-white scanning . Click the [Image proc essing] tab in the Properties fo r Canon DR-3010C dialog box → select [Red Enhance] from the Front and Back drop-down lists → click [OK].
DR-3010C DR-3010C 34 • T o create separate files for each batch of documen ts during continuous scanning Select [Automatic Feeding] or [Panel- Feeding] from the Feed ing Option dialog box → select [Aut o] from the Batch Separati on drop-down list (only for the ISIS driver).
DR-3010C DR-3010C 35 2 Press the OPEN button ( c ) while pulling the front unit open ( d ). The error code on the displ ay panel changes to "C." NOTE The "C" error code is displayed on the di splay panel if the front unit is open. 3 Remove the document from the doc u ment feeding side or docum ent ejecting side.
DR-3010C DR-3010C 36 The length of documents that can be scanned with the DR-3010C is normally 14.02" (356 mm) , but you can scan documents up to 39.
DR-3010C DR-3010C 37 4 Click the [Maintenance] tab → click the [Long Document mode (1,000 mm)] radi o button. 5 Click [Apply] → [OK]. 6 T urn the scanner OFF , and then ON again.
DR-3010C DR-3010C 38 Chapter 4 ISIS/TW AIN Driver Settings 1. Before U sing the Scan ner ............... .......... .............. ............. ..... 38 2. ISIS/TWAIN Driver Prope rties Dialog Bo x .......... ............. .............. .. 39 Scan Mode Settings .
DR-3010C DR-3010C 39 NOTE If [CANON DR-3010C] is not displayed in th e list of scanners, reinstall the ISIS/ TWAIN dr iver . (See Chapter 2, "Setup - 2. Installing the Software," on p. 13.) 4 Select the default page size from th e Default Page Siz e drop-down li st → click [OK].
DR-3010C DR-3010C 40 NOTE If you are using a TW AIN driver , the two ext ra settings below are displayed on the [Basic] tab and [Image proc essing] ta b. Refer to the Help for details. -[Basic] tab: Scan options -[Image processing]: Black/white inversion This section describes the procedur e for setting the scan mode to su it your needs.
DR-3010C DR-3010C 41 • The followi ng tab func tions are par tially disabl ed according to the selected mode. { : Available for setting − : Not ava ilable for setting, or automaticall y set This section describes the procedure for setting the scanner to automatically detect whether a document is in color or black- and-white when scannin g.
DR-3010C DR-3010C 42 y Color Satu ration : Adju st the s etting tow ards <H igh> when yo u want to scan a color do cument wit h low colo r sa turat ion a s a b lack - and- whit e docu ment .
DR-3010C DR-3010C 43 This section describes the procedur e for setting the resolution for scanning. 1 Click the [Basic] tab in the Prope r ties for Canon DR-3010C dialog box → select the resolution for scanning from th e Dots per inch drop-down list → click [OK].
DR-3010C DR-3010C 44 - [ Skip blank page] As each document page is scanned, the scanner detects whether it is blank, and if so, the image is not saved. y Selecting [Skip blank page ] enables the [Setting] button, wh ich opens the Blank Skip Setting dialog box.
DR-3010C DR-3010C 45 This section describes the procedur e for setting to reduce the moire effect (a shimmering, wavy patter n) that may appe ar when scanning co lor documents or scanning in grayscale.
DR-3010C DR-3010C 46 Scan Area Dialog Box (TW AIN Driver) This dialog box appears with application progr ams that display the Scan button in the Properties dialog box. The Area window and Preview button are not di splayed when usin g applications like the Job Registration T o ol that display the OK bu tton in the Properties dialog box.
DR-3010C DR-3010C 47 This secti on descri bes the proc edure fo r adjusting t he brightne ss and cont rast for scann ing. 1 Click t he [Bright ness] tab in the Prop erties for Cano n DR-3010 C dialog box → adjus t the [B rightn ess] slider a nd [Co ntras t] slid er to adju st the brightne ss and co ntras t for scan ning → click [OK].
DR-3010C DR-3010C 48 This s ection de scrib es the procedure for adjusting the ga mma level fo r scann ing docu ments. 1 Click t he [Bright ness] tab in the Prop erties for Cano n DR-3010 C dialog box → click [G amma ] → click [OK].
DR-3010C DR-3010C 49 This section describes the procedur e for adjusting the contours of the scann ed image. 1 Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → adjust the Edge emph asis slider to adjust the contours of the scanned image → click [OK].
DR-3010C DR-3010C 50 This section describes th e procedur e for automatically correc ting the orientation of an output image by detecting the direction of the te xt when scanning. 1 Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the [T ext Orientation Recognition] check box → click [OK].
DR-3010C DR-3010C 51 This section describes the procedur e for setting to omit borders and ruled lines of a specified color (red, green, or blue) from th e scanned image. NOTE If you select [2 4-bit Color] or [Auto Color Detection] from the Mode drop-down list in the [Bas ic] tab, you ca nnot specify this setting.
DR-3010C DR-3010C 52 This section describes t he procedure for s etting the system recovery method used by the scanner wh en document feed ing stop s due to a paper jam or othe r error during sca nning. 1 Click the [Others] tab in the Properties for Canon DR-3010C d ialog box → select the [Rapid reco very system] c heck box → click [OK].
DR-3010C DR-3010C 53 This section describes the procedur e for selecting the method for feeding documents. 1 Click the [Others] tab in the Properties for Canon DR-3010C d ialog box → select the document feeding method from t h e Feeding Option drop-down list → click [OK].
DR-3010C DR-3010C 54 This section describes the procedur e for checking a scanned image and adjusting the brightness an d contrast accordingly . 1 Click the [Others] tab in the Properties for Canon DR-3010C d ialog box → select the [Prescan] check box → click [OK].
DR-3010C DR-3010C 55 This section describes the procedur e for registering specified scanning conditions. 1 Specify the scanning conditions as n ecessary in the [B asic], [Brightness], [Image proc essing], and [Others] tabs in the Properties for Canon DR-3010C dialo g box.
DR-3010C DR-3010C 56 Chapter 5 Job Registration T ool Settings 1. Starting th e Job Regis tration T ool ................... ........... ............. ..... 56 2. Job Registration T ool Settings Dialog Box ............ ............. ............. 57 Job Registratio n T ool Dialog Box.
DR-3010C DR-3010C 57 The Job Registration T ool Settings dial og box provides access to the New/ Editing and Admin dialog boxes. The New/Editing dialog box provides access to the function setting dialog boxes. This dialog box appears w h en the Job Registration T ool is started from the Windows Start menu.
DR-3010C DR-3010C 58 Settings Common to Each Function Job Number [ No. 1 to No. 9] Displays the selected job nu mber . Settings are register ed to the job with the displayed number . [Job title] Enter the job title t o be di splayed for [Job title] in the Job Registr ation T ool dialog b ox.
DR-3010C DR-3010C 59 Settings to Save Image Files [Save Image] Ch eck Box This check box appears when [Attach to E-mail] is sel ected from the Function drop-down list.
DR-3010C DR-3010C 60 y If your applicati on program does n o t support the above compression formats, you may be unable to open scanned image files. In this case, disable [Compression] when scanning. PDF setting Dialog Box [Multi-pdf settings] Select the method for saving PDF file s when scanning multipage documents.
DR-3010C DR-3010C 61 Settings to Print Scanned Images [Printer] Shows the printer to use for printing im age s. Click [Printer setting] to change the printer settings. [Print format ] Select whether to resi ze images fo r prin ting. y Select [Actual size] to print images in the same size as their original documents.
DR-3010C DR-3010C 62 2 If the Control Panel is displayed with the C ategory View, click [Printers and Other Hardware ] in the working fiel d → click [Scanners and Ca meras]. If the Control Panel is displayed with the Classic Vi ew, double-click [Scanners and Cameras].
DR-3010C DR-3010C 63 IMPORT ANT Do not select [DR -3010C Job T ool] displa yed in the [Send to this application] list. The job function will not run correc tly .
DR-3010C DR-3010C 64 [Capacity Observed Folder] Specify a folder to m onitor for available space. [War ning Size] Enter the maximum total size for all files sa ved to the specified folder . y When saving to removable storage media such as a CD-R, specify the maximum capacity of the media.
DR-3010C DR-3010C 65 Y ou can print the registered jobs list in the printing dialog box displayed by clicking [Print] in th e [Admin] menu. T he size of the docum ent printed is approx.
DR-3010C DR-3010C 66 Chapter 6 Maintenance 1. Regular Mainte nance . ............. ........... ............. ........... ............. 66 Cleaning the Sc anner ...... ............. ................ ............... ............. .............. 66 Cleaning the In side of the Scan ner .
DR-3010C DR-3010C 67 If scanned images contain streaks, or if the scanned documents become dirty , the sensor gla ss or rollers inside the sca nner may be dirty . Clean them periodically . 1 Open the document eject tray . (See p.21.) 2 Press the OPEN button ( c ) while pulling the front unit open ( d ).
DR-3010C DR-3010C 68 6 Clean the e rollers by wiping th e exposed part without turning them. Clean the f rollers while tu rning them. Wipe the roller s with a cloth that has been dampened with water and thoroughl y wrung out, and then use a dry , soft cloth to wipe away any moisture.
DR-3010C DR-3010C 69 T o clean or replace the feed roller , retard roller , or document holding guid e, remove and then attach the parts as described in each respective section. CAUTION Do not use excessive force when removing or attaching the roller s and document holdin g guide.
DR-3010C DR-3010C 70 4 Lift up the roller fixing lever ( c ), and slide it to the left ( d ). 5 Remove the feed roller by moving it to the left to detach it from its shaft, and pull it out of the slot.
DR-3010C DR-3010C 71 4 Close the roller cover . M ake sure that the cover is completely closed by pushing until you hear a cl ick. 5 Close the front unit by gently pushing it up on both sides un til it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.
DR-3010C DR-3010C 72 3 Open the roller cover inside the front unit usin g your finger . 4 Lift up the roller fixing lever ( c ), and slide i t to th e righ t ( d ). 5 Remove the retard roller by moving it to the right to detach it from its shaft, and pull it out.
DR-3010C DR-3010C 73 4 Close the roller cover . M ake sure that the cover is completely closed by pushing until you hear a cl ick. 5 Close the front unit by gently pushing it up on both sides un til it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click.
DR-3010C DR-3010C 74 After replacing the feed rollers, open th e counter settings dialog box an d reset the counter . 1 From the Windows task bar , click [Start] → [Control Panel]. 2 If the Control Panel is displayed with the C ategory View, click [Printers and Other Hardware ] in the working fiel d → click [Scanners and Ca meras].
DR-3010C DR-3010C 75 Chapter 7 T roubleshooting 1. T roublesh ooting ... ........... ............. .......... .............. ............. ..... 75 2. Uninstalling the Software ........ .......... .............. ............. ........... .. 79 Uninstalling th e ISIS/TWAIN Driver and Jo b Registration T o ol .
DR-3010C DR-3010C 76 × Slow Scanning Speed The follow ing pr oblems mi ght cause the scanni ng speed to be slow. Check each possible cause. × Scanning Is Not Performed Check the following if the sca.
DR-3010C DR-3010C 77 For information on remo ving jammed documents, see "6 . Handling Paper Jams/ Double Feed Detection," on p.34. × Saved Image Files Do Not Open When image files saved by CapturePer f ect 3.0 cannot be opened by other applications, the probable cau ses are as follows.
DR-3010C DR-3010C 78 × An Error Code Is Displayed on the Display Panel The following are po ssible causes of an error mes sage displayed on the displa y panel of the scanner . Check each possible cause. Symptoms Problem Solution The size of the docume nt coul d not automatically be detected.
DR-3010C DR-3010C 79 If the ISIS/TWAIN driver , Job Registra tion T ool, or CapturePe rfect 3.0 are not operating normally , follow the procedure below to uninstall them. Then, reinstall the software from the DR-3010C setup disc. (See "2. Installing the Software," on p.
DR-3010C DR-3010C 80 2 Click [Y es] in the DR-3010C Setup dialog b ox. NOTE T o remove the Job Registration T ool, clic k [Y es] in the Confirm File Deletion dia- log box. 3 Click [Finish]. NOTE When removing the Job Registration T ool, click [Y es T o All] in the Remove Shared File dialog box → click [Y es].
DR-3010C DR-3010C 81 The machine cannot be returned to its packagin g with the document feed tray attached. T o return the machine to its packaging for storage or repair , follow the procedur e below to remove the docu ment feed tray . 1 Push the document guides to the center of the machine.
DR-3010C DR-3010C 82 Chapter 8 Appendix Specifications............ ............. ............. ............. ........... ............. 82 Specifications ........... ................ ............... ............. ................ ............ ..... 82 Replacement Parts .
DR-3010C DR-3010C 83 AC Adapter (100 to 240 V type) Exchange roller kit (pr oduct code: 3335B001AA) Kit to replace the rollers (r etar d roller , feed roller) and docum ent holding guide. • For information on replac ing the rollers, see "Remov ing/Attaching the Feed Roller ," on p.
DR-3010C DR-3010C 84 External Dimensions 12.2 " ( 310 mm) (23.0" (583 mm)) 11.5 " ( 292 mm) 7.8 " ( 197 mm) (9.1" (230 mm)) (With tray open) (With tray o pen).
DR-3010C DR-3010C 85 FCC REGULA TIONS (For 120 V model) Document Scanner , Model M11066 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two condi tions: (1) T.
DR-3010C DR-3010C 86 INDEX A AC Adapter ...... ............... ............. ................ ............. ............... ............. ................ 6 B Bar code detecti on ...... ................ ............. ................ ............ ....
DR-3010C DR-3010C 87 Job Registra tion Tool ............ ................ ............... ................ ............. ................ . 56 K Kensington ............ ................ ................ ............... ................ ............. .
An important point after buying a device Canon IMAGE FORMULA DR-3010C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon IMAGE FORMULA DR-3010C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon IMAGE FORMULA DR-3010C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon IMAGE FORMULA DR-3010C you will learn all the available features of the product, as well as information on its operation. The information that you get Canon IMAGE FORMULA DR-3010C will certainly help you make a decision on the purchase.
If you already are a holder of Canon IMAGE FORMULA DR-3010C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon IMAGE FORMULA DR-3010C.
However, one of the most important roles played by the user manual is to help in solving problems with Canon IMAGE FORMULA DR-3010C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon IMAGE FORMULA DR-3010C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
