Instruction/ maintenance manual of the product C3000 Canon
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MultiPASS C3000 Electronic User’s Manual.
i i i i Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI. ©1997 Canon Computer Systems, Inc.
i i i i i i USERS IN U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A A . . L L o o c c a a t t i i o o n n Supply a suitable table, cabinet, or desk. See Appendix A for the units dimensions and weight. B B . . O O r r d d e e r r I I n n f f o o r r m m a a t t i i o o n n 1.
i i v v telephone company. Connection to party lines is subject to state tariffs. IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in this Users Manual , disconnect the equipment from the telephone line or unplug the power cord.
v v To automatically enter this information into your MultiPASS C3000, follow the instructions in your Setup Guide. USERS IN CANADA PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A A . . L L o o c c a a t t i i o o n n Supply a suitable table, cabinet, or desk.
v v i i means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction.
v v i i i i Using Your Documentation The following documentation is supplied with the MultiPASS C3000 to help you use your new Canon multi-talented color printer. Setup Guide This manual describes how you unpack, set up, and start using your MultiPASS C3000.
v v i i i i i i Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer. ❍ The buttons you press appear in this typeface: ST AR T/COPY . ❍ The names of lights you see appear in this typeface: IN USE .
i i x x MPC-3000—USERS MANUAL/V000/07-97 1 Introduction Getting Help From Canon ................................................................................. 1-2 Servicing the MultiPASS C3000 .....................................................
x x MPC-3000—USERS MANUAL/V000/07-97 Printing On Envelopes ....................................................................................... 2-26 Using Canons Specialty Papers ................................................................
x x i i MPC-3000—USERS MANUAL/V000/07-97 Sending a PC Fax From a Windows Application ....................................... 4-15 Creating a Fax Memo in the MultiPASS Desktop Manager ............................ 4-19 Designing a Fax Cover Page .....
x x i i i i MPC-3000—USERS MANUAL/V000/07-97 7 Working With Documents in the Desktop Manager Managing Your Documents in the Desktop Manager ..................................... 7-2 Selecting Documents in the Desktop Manager ........................
x x i i i i i i MPC-3000—USERS MANUAL/V000/07-97 9 Maintaining the MultiPASS C3000 MultiPASS C3000 Guidelines ............................................................................ 9-2 Routine Maintenance ......................................
x x i i v v Appendix B Using the MultiPASS C3000 as a Stand-alone Fax LCD Menu System .............................................................................................. B-1 Entering Information in the MultiPASS C3000 ......................
Chapter 1 Introduction 1-1 Thank you for purchasing the Canon MultiPASS C3000the multi- talented color printer for your home office and the whole family. We are sure that your MultiPASS C3000 will provide all you need in one machine: Color Bubble Jet printer, plain paper fax, PC fax, copier, and scanner.
1-2 Introduction Chapter 1 MPC-3000—USERS MANU AL/V000/07-97 Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support options including*: ❍ 24-hour, 7.
Chapter 1 Introduction 1-3 MPC-3000—USERS MANU AL/V000/07-97 Introduction Servicing the MultiPASS C3000 The Canon MultiPASS C3000 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your system describes Canon s limited warranty, which includes the InstantExchange warranty program.
1-4 Introduction Chapter 1 MPC-3000—USERS MANU AL/V000/07-97 Main Components of the MultiPASS C3000 Before using the MultiPASS C3000, its a good idea to familiarize yourself with the components and understand their functions.
Chapter 1 Introduction 1-5 MPC-3000—USERS MANU AL/V000/07-97 Introduction Back View Inside the Printer Area LINE JA CK TELEPHONE/ ANSWERING MA CHINE JA CK P ARALLEL CABLE CONNECT OR MANU AL FEED SLO.
1-6 Introduction Chapter 1 MPC-3000—USERS MANU AL/V000/07-97 Using the Operator Panel This section presents a brief description of the operator panel on the MultiPASS C3000. REDIAL/P A USE button Press to redial the last number that was dialed using the number buttons, or to enter pauses between digits when dialing fax numbers.
Chapter 1 Introduction 1-7 MPC-3000—USERS MANU AL/V000/07-97 Introduction RESOLUTION button Press this to select the resolution the MultiPASS C3000 will use for the document you want to fax or copy.
Loading Paper in the Sheet Feeder The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon specialty papers described in Chapter 2, Printing With the MultiPASS C3000.
Chapter 1 Introduction 1-9 MPC-3000—USERS MANU AL/V000/07-97 Introduction ❍ Align the edge of the paper with the right edge of the sheet feeder. ❍ Secure the stack with the paper guide.
1-10 Introduction Chapter 1 MPC-3000—USERS MANU AL/V000/07-97 ❍ Remove all staples, paper clips, and the like before feeding the document. ❍ Make sure any glue, ink, or correction fluid on the paper is completely dry before feeding the document.
Chapter 1 Introduction 1-11 MPC-3000—USERS MANU AL/V000/07-97 Introduction ❍ Insert the document face-down (letterhead first) into the ADF until you hear a beep. ❍ Adjust the document guides to the width of the document. The MultiPASS C3000 automatically feeds the pages one by one from the bottom.
Chapter 2 Printing With the MultiPASS C3000 2-1 MPC-3000—USERS MANU AL/V000/07-97 Printing This chapter describes how to use the MultiPASS C3000 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS C3000 for all your printing needs.
2-2 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Paper Handling One of the most important things you can do to assure the best possible printing performance of your MultiPASS C3000 is to select the correct paper.
Chapter 2 Printing With the MultiPASS C3000 2-3 MPC-3000—USERS MANU AL/V000/07-97 Printing create cards, invitations, announcements, and more. Bubble Jet Paper (water resistant) The Canon Bubble Jet.
2-4 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Paper Guidelines When selecting or loading paper, please remember the following: ❍ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
Chapter 2 Printing With the MultiPASS C3000 2-5 MPC-3000—USERS MANU AL/V000/07-97 Printing Printing a Document This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using.
2-6 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Printer Setup Within Windows You can use the MultiPASS C3000 with all your Windows 95 or Windows 3.1 applications. Be sure to set the MultiPASS C3000 as the default printer for all your Windows operations.
Chapter 2 Printing With the MultiPASS C3000 2-7 MPC-3000—USERS MANU AL/V000/07-97 Printing Using the Printer Driver in Windows 95 The printing options are displayed on these Windows 95 tabs: General, Details, Paper, Graphics, and Setting. See Using the Windows Tabs section (page 2-8) for details.
2-8 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Using the Windows Tabs The MultiPASS printer driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your MultiPASS C3000.
MPC-3000—USERS MANU AL/V000/07-97 Printing Chapter 2 Using the MultiPASS C3000 as a Printer 2-9 ❍ Paper This tab allows you to specify page orientation, paper size, and type of print media. (The printing options on this tab are the same for both Windows 95 and Windows 3.
2-10 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 ❍ Setting This tab allows you to turn on or off the Setup Analyzer. It also allows you to save up to four custom print settings. (The printing options on this tab are the same for both Windows 95 and Windows 3.
Chapter 2 Printing With the MultiPASS C3000 2-11 MPC-3000—USERS MANU AL/V000/07-97 Printing Recommended Graphics Settings You can select the following printing options from the Graphics tab to achieve the specified results. Driver settings To achieve Print Quality Color Model Results Fastest B&W Draft Monochrome Uses less ink.
2-12 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Using the Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice of printing settings. On the Setting tab, you click on the green ✔ to enable the Setup Analyzer.
Chapter 2 Printing With the MultiPASS C3000 2-13 MPC-3000—USERS MANU AL/V000/07-97 Printing Printing Speed Versus Color The MultiPASS Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.
2-14 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 For Monochrome Printing Use the optional BC-20 Black BJ Cartridge to optimize the printers performance when you are printing black text and graphics only.
Chapter 2 Printing With the MultiPASS C3000 2-15 MPC-3000—USERS MANU AL/V000/07-97 Printing ❍ Avoid automatic settings. Although the automatic settings are easy to use, the computer must interpret the printed page. This takes more time than if you select each setting.
2-16 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Setting the Paper Thickness Lever To ensure trouble-free paper handling, youll want to set the paper thickness lever before loading paper.
Chapter 2 Printing With the MultiPASS C3000 2-17 MPC-3000—USERS MANU AL/V000/07-97 Printing Follow these steps to set the paper thickness lever: 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 O.
2-18 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 ❍ Set the paper thickness lever to left, center, or right according to the BJ cartridge and paper type. See page 2-19. ❍ Press CARTRIDGE again to move the cartridge holder back to its home position.
Chapter 2 Printing With the MultiPASS C3000 2-19 MPC-3000—USERS MANU AL/V000/07-97 Printing Printer Settings for Various Print Media Paper thickness lever Paper feed Media BC-21 BC-20 Method Limit (Sheets) Plain Paper Center Left Auto Approx. 100 Glossy Photo Paper Center Auto 1 GP-201 High Resolution Center Auto Approx.
2-20 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g/m 2 ) in the sheet feeder at a time.
Chapter 2 Printing With the MultiPASS C3000 2-21 MPC-3000—USERS MANU AL/V000/07-97 Printing ❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed into the printer first. Fan the paper. 3 Pull the paper support up until it stops.
2-22 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 ❍ Align the edge of the paper with the right edge of the sheet feeder.
Chapter 2 Printing With the MultiPASS C3000 2-23 MPC-3000—USERS MANU AL/V000/07-97 Printing ❍ The platen (a roller on the inside of the printer) may become inked if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth.
2-24 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (24 lb to 28 lb or 90 g/m 2 to 105 g/m 2 ). ❍ If you are manually feeding heavier-weight print media, set the paper thickness lever to the right.
Chapter 2 Printing With the MultiPASS C3000 2-25 MPC-3000—USERS MANU AL/V000/07-97 Printing ❍ Slide the paper into the manual feed slot in the back of the printer. ❍ Make sure the print side is facing up. ❍ Align the sheet with the left edge of the manual feed slot.
2-26 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 Printing On Envelopes You can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended.
Chapter 2 Printing With the MultiPASS C3000 2-27 MPC-3000—USERS MANU AL/V000/07-97 Printing ❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ❍ Press all the way around the envelopes to remove any curls and expel air from inside the envelopes.
2-28 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 ❍ Slide a stack of envelopes into the sheet feeder until it stops. ❍ Align the edge of the paper guide with the left edge of the stack of envelopes. ❍ Insert the envelopes with the print side up.
Chapter 2 Printing With the MultiPASS C3000 2-29 MPC-3000—USERS MANU AL/V000/07-97 Printing Using Canons Specialty Papers This section provides guidelines for printing on Canons Specialty Papers and describes special procedures required for High Resolution Paper and Fabric Sheets.
2-30 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 ❍ Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❍ To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film.
Chapter 2 Printing With the MultiPASS C3000 2-31 MPC-3000—USERS MANU AL/V000/07-97 Printing ❍ Do not roll the film too tight. ❍ The film and paper rolled together should be about one inch (2.5 cm) in diameter. ❍ You may want to fasten the roll with a small piece of tape.
2-32 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 High Resolution Paper HR-101 Using the Paper Output Guides The output tray on your MultiPASS C3000 is equipped with paper output guides.
Chapter 2 Printing With the MultiPASS C3000 2-33 MPC-3000—USERS MANU AL/V000/07-97 Printing Using the Cleaning Sheet Canons High Resolution Paper HR-101 is designed for high quality printing. This paper is specially coated to produce delicate color output.
2-34 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 ❍ Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet. ❍ Make sure the Canon MultiPASS C3000 Printer is set as the default.
Chapter 2 Printing With the MultiPASS C3000 2-35 MPC-3000—USERS MANU AL/V000/07-97 Printing Fabric Sheet FS-101 Fabric Sheet FS-101 for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheet.
2-36 Printing With the MultiPASS C3000 Chapter 2 MPC-3000—USERS MANU AL/V000/07-97 ❍ Insert the sheet with the cloth side out (toward you) and the open end up (away from the sheet feeder). ❍ Adjust the paper guide to the edge of the fabric sheet.
Chapter 3 Using the MultiPASS Desktop Manager 3-1 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manager The MultiPASS Desktop Manager is a full-featured Windows application that enables you to use your MultiPASS C3000 from your computer.
3-2 Using the MultiPASS Desktop Manager Chapter 3 Starting the MultiPASS Desktop Manager When you start Windows or open the Desktop Manager, the MultiPASS Background is automatically started as well. The MultiPASS Background enables and monitors the communication between the Desktop Manager and the MultiPASS C3000.
Chapter 3 Using the MultiPASS Desktop Manager 3-3 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er Windows 3.1 Users After it is installed, the MultiPASS Desktop Manager is an icon in the Canon MultiPASS C3000 program group. This program group was automatically created during installation.
3-4 Using the MultiPASS Desktop Manager Chapter 3 Menu Bar The menu bar contains commands that enable you to perform the various Desktop Manager tasks. Some of the commands can also be accessed by their corresponding icons on the toolbar or command bar.
Chapter 3 Using the MultiPASS Desktop Manager 3-5 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er Command Bar The command bar contains command icons, which enable you to perform a variety of tasks.
3-6 Using the MultiPASS Desktop Manager Chapter 3 Using the Desktop Manager Folders The Desktop Manager stores and organizes your fax and scan documents in folders. Only one folder can be open at a time. When you open another folder, the current folder automatically closes.
Chapter 3 Using the MultiPASS Desktop Manager 3-7 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er Each job in the Out Box folder displays with a system-assigned name: fax nnnn for a fax job, and print nnnn for a print job, where nnnn is a number of up to four digits which is unique within the Desktop Manager.
3-8 Using the MultiPASS Desktop Manager Chapter 3 If you create additional folders that cause the folder list to grow beyond the visible list area, a vertical scroll bar displays. The scroll bar scrolls the entire list of system- and user-defined folders as a single entity.
Chapter 3 Using the MultiPASS Desktop Manager 3-9 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er The icon designates the document type as fax, scan, or modified. A modified document is a document where the fax cover page has been removed from a fax, or a multi-page document that has been split into multiple documents.
3-10 Using the MultiPASS Desktop Manager Chapter 3 MPC-3000—USERS MANU AL/V000/07-97 To display the Address Book, select Tools from the Desktop Manager menu bar. Now click Address Book. The MultiPASS Desktop Manager displays the Address Book window: ❍ Address Book Entries Address Book entries are listed by row.
Chapter 3 Using the MultiPASS Desktop Manager 3-11 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er Working With Address Book Entries When open, the Address Book displays a list of the address entries you currently have set up, along with the corresponding information for each entry.
3-12 Using the MultiPASS Desktop Manager Chapter 3 Adding and Editing an Individual Entry When setting up an individual Address Book entry, you must specify the contacts first and last names, and fax number.
Chapter 3 Using the MultiPASS Desktop Manager 3-13 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er Enter the appropriate information. ❍ You must type at least a First Name or Last Name and a Phone or Fax number before you can click Add.
3-14 Using the MultiPASS Desktop Manager Chapter 3 To add a group entry, click the New Group button on the toolbar. To edit a group, select the entry in the Address Book and click the Edit button. ❍ Enter or edit the name you want assigned to this group.
Chapter 3 Using the MultiPASS Desktop Manager 3-15 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er Importing an Address Book You may have an address book in another program that you want to use in the MultiPASS Desktop Manager. You can import your address book and use it in the Desktop Manager.
3-16 Using the MultiPASS Desktop Manager Chapter 3 ❍ In the Assign Field Names dialog box, the address information is listed in columns, with a column title that identifies the type of information within the column. The button above the column titles enables you to reassign the column titles where necessary.
Chapter 3 Using the MultiPASS Desktop Manager 3-17 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er Exporting the Address Book You can export the Address Book from the MultiPASS Desktop Manager to an ASCII text file. The address information can be separated by either commas or tabs.
3-18 Using the MultiPASS Desktop Manager Chapter 3 ❍ When the appropriate names appear at the top of each column, click Export. ❍ In the Export Address Book dialog box, select the file type (.CSV or .TXT), location, and filename for saving the file.
Chapter 3 Using the MultiPASS Desktop Manager 3-19 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er To set up your speed dialing assignments, select Setup from the Desktop Manager menu bar, and then click on the Speed Dial tab.
3-20 Using the MultiPASS Desktop Manager Chapter 3 Defining a Group Speed Dial Code To assign two or more recipients to a speed dial code: ❍ On the Speed Dial tab, make sure the desired recipients for your group are set up as individual speed dial assignments.
Chapter 3 Using the MultiPASS Desktop Manager 3-21 MPC-3000—USERS MANU AL/V000/07-97 MultiP ASS Desktop Manag er ❍ In the Speed Dial list box, select the first recipient and click Add. Repeat this procedure until the desired recipients are included in the Member(s) list box.
3-22 Using the MultiPASS Desktop Manager Chapter 3 Viewing a Fax Listed in the Fax Log In the Fax Log dialog box, double-click the fax document listed. The document displays in the Desktop Manager Document Viewer. For information on using the Document Viewer, refer to Chapter 7, Working With Documents in the Desktop Manager.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-1 You can use the MultiPASS C3000 to send paper faxes or PC faxes. PC faxing is the ability to send a fax from an application without first printing the document.
Sending a Document The MultiPASS C3000 starts sending a document while it is being scanned into memory. When scanning a multi-page document, the unit calls the other party after the first page is scanned. Once connection is made, the MultiPASS C3000 begins to transmit the information while the remaining pages are being scanned.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-3 The MultiPASS C3000 begins scanning the document, and dials the number.
Automatic Dialing You can send a document using one-touch speed dialing, coded speed dialing, or group dialing. You must register the one-touch speed dialing numbers, the coded speed-dialing numbers, and the group dialing numbers using the MultiPASS Desktop Manager before you can send documents using these automatic dialing methods.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-5 ❍ If you make a mistake, press ST OP . Then press the correct one-touch speed dialing button or press CODED DIAL and re-enter the code.
❍ After scanning the document into memory, the MultiPASS C3000 automatically dials each number in the group. ❍ If there is no group registered under the one-touch speed dialing button or the two-digit code, the LCD displays the NO TEL # message.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-7 To Cancel Automatic Redialing To cancel automatic redialing, press the ST OP button. However, you cannot cancel redialing while the LCD displays AUTO REDIAL (the unit is waiting to redial).
Manual Sending If you would like to speak with the other party before sending a fax to them, you may do so; this is called manual sending. To use manual sending, you must have a telephone connected to the MultiPASS C3000. ❍ Place the document face-down in the ADF.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-9 Messages Displayed During Sending When sending a document, the MultiPASS C3000 displays the following messages as the call progresses.
to open the operator panel to remove the document (see page 10-3). Sending a Document to More Than One Location (Sequential Broadcasting) Sequential broadcasting sends one document to more than one location.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-11 ❍ Simply enter the numbers one after the other: press the desired one-touch speed dialing button or press CODED DIAL followed by the two-digit code.
❍ The MultiPASS C3000 begins the operation approximately ten seconds after you press the last button (five seconds if you press only one button) even if you do not press ST AR T/COPY .
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-13 The MultiPASS C3000 has three resolution settings: ❍ STANDARD Standard resolution (203 × 98 dpi) is adequate for most text documents.
❍ Press RESOLUTION once or twice more to display the resolution you want (STANDARD, FINE, or PHOTO). ❍ After about five seconds, the LCD returns to Standby mode. Setting the Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-15 Sending PC Faxes You can create and send a PC fax from any Windows application that supports printing or you can create a fax in the MultiPASS Desktop Manager.
❍ The Send Fax dialog box appears: ❍ Choose individuals or fax groups from the Address Book list on the left by clicking a name and clicking the Add button. To remove a name from the Recipients list, click the name and click the Remove button.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-17 ❍ To send the fax with any annotations that were added to the document using the MultiPASS Desktop Manager Document Viewer , click Include Annotation.
Identifying the Fax Sender You can enter your name and phone number in the From and Phone boxes. After sending the first PC fax, this information is automatically displayed the next time you send a PC fax. You can change the fax sender information as needed.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-19 Creating a Fax Memo in the MultiPASS Desktop Manager You can create and send a Fax Memo that consists of a coversheet with a message you type. This allows you to quickly send a memo without using another Windows application.
Preparing the Cover Page Background The cover page background provides the permanent information and any graphics you want included on your cover page.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-21 ❍ Locate the held fax document and open it in the Document Viewer: Double-click the document, select the document and click Open Document on the File menu, or drag the document to the Open Document button on the toolbar.
MPC-3000—USERS MANU AL/V000/07-97 4-22 Sending Faxes With the MultiPASS C3000 Chapter 4 ❍ From the MultiPASS Desktop Manager: On the Tools menu, click Cover Page Designer. Using the Cover Page Designer The Cover Page Designer window consists of the following components.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-23 Toolbar The toolbar provides you quick access to commands needed to create, edit, and print a fax cover page.
❍ In the layout area, where the black-and-white background is now displayed, insert the variable fields you want to include with the fax. (See below for details.) ❍ Position the fields in the desired locations on your background. ❍ Optionally, adjust the appearance of each field as necessary.
MPC-3000—USERS MANU AL/V000/07-97 Sending Fax es Chapter 4 Sending Faxes With the MultiPASS C3000 4-25 To insert a field: ❍ Drag a field from the variables bin to the desired location in the layout area. ❍ On the Insert menu, click the field you want to insert.
Resizing a Field With the exception of the Memo field, most of the variable fields consist of a single line of text. If the variable information to be placed in the field is longer than the field size, the text does not automatically wrap onto a next line.
Aligning fields When placing the variable fields in the layout area, you can align two or more selected fields, based on the position of the first field you select. The first field selected in the set of fields to be aligned is the anchor for the alignment.
To save the changes under the same name: ❍ Click Save on the File menu or toolbar. To save the changes under a different name: ❍ On the File menu, click Save As. In the Save Cover Page Template dialog box, specify the name of the cover page, and click OK.
❍ In the Print Setup dialog box, specify your print options and click OK. ❍ With the cover page open, on the File menu, click Print Preview. ❍ To print the cover page, click Print. ❍ To enlarge or reduce the view size, click Zoom In or Zoom Out.
❍ With the cover page open, click Print on the File menu or toolbar. ❍ Complete the Print dialog box, and click OK. Print the cover page. 3 MPC-3000—USERS MANU AL/V000/07-97 4-30 Sending Faxes With the MultiPASS C3000 Chapter 4 MDM_PR T1.
Chapter 5 Receiving Faxes 5-1 Receiving Fax es The MultiPASS C3000 has four Receive Modes: ❍ Fax Only Mode ❍ Fax/Tel Mode ❍ Manual Mode ❍ Answer Machine Mode You set the Receive Mode during the Automatic Installation procedure. (See your Setup Guide for details.
Receiving Documents AutomaticallyFax Only Mode When you set up the MultiPASS C3000 for a dedicated fax line, the unit automatically receives the document whenever a call comes over the fax line. It disconnects any calls that are not from a fax machine.
Receiving Documents ManuallyManual Mode You will want to set your MultiPASS C3000 to receive documents manually when you want to personally check each incoming call to see if it is from a fax or from a person. You must have a telephone attached to the MultiPASS C3000.
Use the telephone to receive manual calls as follows: 1. When you answer a call and hear a long beep or silence, a fax is being sent. 2. Enter the two-digit ID code on your telephone. Wait for five seconds, then hang up. The MultiPASS C3000 then begins receiving the document.
❍ When recording the outgoing message on the answering machine: The entire message must be no more than 15 seconds long. In the message, tell your callers how to send a fax. For example: Hello. I cant answer the phone right now, but please leave a message after the beep.
Receiving While Registering, Copying, or Printing Because the MultiPASS C3000 supports multitasking, you can receive a document or a phone call while you are: ❍ Making a copy ❍ Printing a document.
Receiving a Fax into the In Box To receive a fax into the In Box of the MultiPASS Desktop Manager, your computer must be on and MultiPASS Background must be running. You must also have selected Upload Fax in the Receive Options of the Desktop Manager.
❍ When you see FILE PRINT displayed in the LCD, press ST AR T/COPY . ❍ The MultiPASS C3000 begins printing the document. N Once the MultiPASS C3000 prints a fax, it erases the fax from its memory.
Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service. The setting you make with the following procedure must match the setting assigned by the telephone company.
Incoming Call Incoming Call Your Setting From Fax From Telephone Fax Receives the fax document Answers as a fax without ringing. machine. Tel Rings to alert you to pick Rings to alert you to pick up the telephone. Press up the telephone and ST AR T/COPY to receive the take the call.
Chapter 6 Copying and Scanning With the MultiPASS C3000 6-1 MPC-3000—USERS MANU AL/V000/07-97 Copying and Scanning You can use the MultiPASS C3000 as a copier and a scanner.
6-2 Copying and Scanning With the MultiPASS C3000 Chapter 6 ❍ The display shows the size of the copy (the default is 100%) and the number of copies (the default is 1). ❍ If you want to change the copying resolution, press the RESOLUTION button. ❍ You can make copies in FINE or PHOTO resolution.
Chapter 6 Copying and Scanning With the MultiPASS C3000 6-3 MPC-3000—USERS MANU AL/V000/07-97 Cop ying and Scanning ❍ To make multiple copies, use the number buttons to enter the number of copies (up to 99). ❍ To stop copying at any time, press ST OP .
Using the MultiPASS Desktop Manager to Scan Documents You can use the MultiPASS C3000 to scan documents directly into the MultiPASS Desktop Manager. The MultiPASS Desktop Manager scans each document page, gives it a system-assigned name, and places it in the Scan folder as a TIFF document.
Cop ying and Scanning ❍ Scan Mode Selects the type of image you are scanning (letter, graphics, or photo). The type you select determines a black and white or grayscale scanned image and the resolution for the image. To define custom settings, select Custom.
Scanning From a Windows Application You can use the MultiPASS C3000 to scan documents directly into a Windows application that supports a TWAIN interface (such as Adobe ® PageMaker ® ). Some applications allow multiple page scans, while others do not.
Cop ying and Scanning Advanced Scanning Options The Scanner Advanced Settings dialog box allows you to select various combinations of image modes and resolutions: ❍ Image Mode This option enables you to select whether you want a black and white or grayscale image.
6-8 Copying and Scanning With the MultiPASS C3000 Chapter 6 MPC-3000—USERS MANU AL/V000/07-97.
Chapter 7 Working With Documents in the Desktop Manager 7-1 MPC-3000—USERS MANU AL/V000/07-97 Documents in Desktop Manager This chapter contains information and instructions for managing, manipulating, and modifying your documents in the MultiPASS Desktop Manager.
7-2 Working With Documents in the Desktop Manager Chapter 7 Managing Your Documents in the Desktop Manager Once you send a PC fax, receive a fax, or scan an image, the resulting document is available in the Desktop Manager. You can perform a variety of tasks with and on your documents, as described in this chapter.
Chapter 7 Working With Documents in the Desktop Manager 7-3 ❍ A copy of the document to be printed is sent to the Out Box folder. The job is assigned a unique name. When printing is complete, the copy is automatically deleted from the Out Box folder.
7-4 Working With Documents in the Desktop Manager Chapter 7 MPC-3000—USERS MANU AL/V000/07-97 Each job in the Out Box folder displays with a system-assigned name. A job remains in the Out Box folder until it is successfully processed or deleted. You cannot rename a job in the Out Box folder, or move the job to another folder.
Chapter 7 Working With Documents in the Desktop Manager 7-5 MPC-3000—USERS MANU AL/V000/07-97 Documents in Desktop Manag er ❍ Retry A PC fax job receives the Retry status if: The MultiPASS C3000 is busy with another task, and thus unable to transmit the PC fax, or The receiving fax line is busy.
7-6 Working With Documents in the Desktop Manager Chapter 7 MPC-3000—USERS MANU AL/V000/07-97 Stopping an Active Job If necessary, you can stop the active job from processing. When you do so, the Desktop Manager retains the job in the Out Box folder as a stopped job.
Chapter 7 Working With Documents in the Desktop Manager 7-7 MPC-3000—USERS MANU AL/V000/07-97 Documents in Desktop Manag er Creating a Folder To better organize your documents in the MultiPASS Desktop Manager, you can create additional folders. When you create a new folder, you assign a unique name.
7-8 Working With Documents in the Desktop Manager Chapter 7 MPC-3000—USERS MANU AL/V000/07-97 Renaming a Document or Folder You can rename a user-defined folder or a document at any time. Folder names must be unique within the Desktop Manager. Document names must be unique within a folder.
Chapter 7 Working With Documents in the Desktop Manager 7-9 Emptying the Trash Folder If you moved documents to the Trash folder, the documents remain in the folder until you move them again to a user-defined folder, delete them individually, or empty the Trash folder.
7-10 Working With Documents in the Desktop Manager Chapter 7 Exporting a Document You can export a document in the Desktop Manager, saving it to a drive and directory you specify. When you export a document, you save a copy of the original document. You can save the document in monochrome TIFF file format.
Chapter 7 Working With Documents in the Desktop Manager 7-11 Annotating a Document You can open a document to view its contents, and annotate it with notes, highlighting, stamps, or graphics (line/arrow, rectangle, circle).
7-12 Working With Documents in the Desktop Manager Chapter 7 ❍ Double-click the document. ❍ Select the document you want to open. On the File menu, click Open Document. ❍ Drag the document to the Open Document button on the toolbar. ❍ With the document open in the Document Viewer, adjust the size of your view of the document as needed.
Chapter 7 Working With Documents in the Desktop Manager 7-13 Features of the Document Viewer Window ❍ Menu Bar The menu bar contains commands that enable you to perform various tasks with your document. Some of the commands can also be accessed by their corresponding buttons on the toolbar.
7-14 Working With Documents in the Desktop Manager Chapter 7 ❍ Toolbar The toolbar provides you quick access to performing certain Document Viewer tasks. In circumstances where a task is not possible, the toolbar button is unavailable, appearing dimmed.
Chapter 7 Working With Documents in the Desktop Manager 7-15 ❍ Page Panel The page panel contains a number of buttons, one for each page in the document you are currently viewing. The page panel provides a quick visual indication of the number of pages in the document and a method for moving to another page.
7-16 Working With Documents in the Desktop Manager Chapter 7 Adjusting the Display Size The Document Viewer offers different levels of magnification to enable you to work at the most comfortable size for your document. You can zoom in and out at predefined increments, or specify a particular size or scale.
Chapter 7 Working With Documents in the Desktop Manager 7-17 Paging Through Your Document For multi-page documents, you can move to the next or previous page, or a particular page you specify. To page through your document: ❍ Click Next Page or Previous Page on the View menu or toolbar.
7-18 Working With Documents in the Desktop Manager Chapter 7 Adding Annotations to Your Document The following sections describe the various ways you can annotate your document. Adding a Sticky-Note You can add a text note on any portion of your document.
Chapter 7 Working With Documents in the Desktop Manager 7-19 To edit the text in a sticky-note: 1. Make sure the Sticky-Note tool is selected on the annotation panel. 2. Move your mouse pointer over the sticky-note. The cursor changes to an insertion point.
7-20 Working With Documents in the Desktop Manager Chapter 7 Inserting a Stamp You insert a stamp to place a bitmap image on the displayed page of your document. The Desktop Manager contains a library of available stamp images, stored as .BMP files that were installed with the Desktop Manager.
Chapter 7 Working With Documents in the Desktop Manager 7-21 Highlighting Your Document You can add a color highlight to the text or other images in your document. You select a color and draw a rectangular highlight over the desired area. All highlight colors are transparent and display as the color you selected.
7-22 Working With Documents in the Desktop Manager Chapter 7 2. Select the color and width of the line for the object you are drawing. For an arrow or line, also select the particular style you want to use. 3. At the desired location on the displayed page, drag the cursor to draw the object.
Chapter 7 Working With Documents in the Desktop Manager 7-23 Moving an Annotation You can move an annotation currently displayed from its present position in your document to another. You can also change the layering order of annotations that occupy the same position.
7-24 Working With Documents in the Desktop Manager Chapter 7 To copy and paste an annotation: 1. Select the annotation to be copied and click Copy on the Edit menu or toolbar. 2. With the annotation copied, click Paste on the Edit menu or toolbar. 3. Move the pasted annotation to the desired location in your document.
Chapter 7 Working With Documents in the Desktop Manager 7-25 Removing an Annotation If you decide you no longer want an annotation to appear in your document, you can remove the annotation, either permanently or by moving it to the clipboard.
7-26 Working With Documents in the Desktop Manager Chapter 7 Printing the Document You can print a copy of the document currently open in the Document Viewer, with or without any annotations you may have created. Prior to printing, you can specify certain print setup options.
Chapter 7 Working With Documents in the Desktop Manager 7-27 Adjusting the Document Viewer Default Options As you work in the Document Viewer, you can change the options that affect your view of the open document, such as the size and lightness or darkness of the image.
7-28 Working With Documents in the Desktop Manager Chapter 7 MPC-3000—USERS MANU AL/V000/07-97.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-1 MPC-3000—USERS MANU AL/V000/07-97 Setup and Utilities Desktop Manager This chapter contains information and instructions on changing your MultiPASS C3000 setup options in the Desktop Manager, and using other Desktop Manager utilities.
8-2 Setup and Other Utilities in the Desktop Manager Chapter 8 Setting Up MultiPASS C3000 Options in the Desktop Manager The Desktop Manager contains Setup options that define the operation of your MultiPASS C3000.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-3 MPC-3000—USERS MANU AL/V000/07-97 Setup and Utilities Desktop Manag er Setting Up Preferences ❍ Date Format and Display Language Select the format in which you want to enter the date and the language you want to see in the Desktop Manager screens.
8-4 Setup and Other Utilities in the Desktop Manager Chapter 8 MPC-3000—USERS MANU AL/V000/07-97 ❍ Volume You can set the volume level of the various sound components of your MultiPASS C3000, to suit your office environment. The settings are Minimum, Medium, or Maximum.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-5 MPC-3000—USERS MANU AL/V000/07-97 Setup and Utilities Desktop Manag er ❍ Automatic Report You specify whether or not you want a report to print with each fax transmission, or only when there is an error with the transmission.
8-6 Setup and Other Utilities in the Desktop Manager Chapter 8 MPC-3000—USERS MANU AL/V000/07-97 ❍ Error Correction (ECM) You select this option to reduce system and line errors when sending a fax. With this option selected, the system checks each outgoing fax for lost data.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-7 MPC-3000—USERS MANU AL/V000/07-97 Setup and Utilities Desktop Manag er Setting Up Receive Fax Options ❍ Paper Size and Reduction You .
8-8 Setup and Other Utilities in the Desktop Manager Chapter 8 ❍ Receive Conditions You specify how the system should handle an incoming fax under the following conditions: If your computer is turned off: You set the MultiPASS C3000 to print the fax or save the fax in its memory.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-9 ❍ Speed You set the transmission speed used to receive faxes. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting.
8-10 Setup and Other Utilities in the Desktop Manager Chapter 8 Default Action if No Answer to Telephone You set this option to Receive if you want the MultiPASS C3000 to handle an incoming call, detected as a telephone call that is not answered, as an incoming fax.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-11 Setting Up Speed Dial Assignments On the Speed Dial tab, you can set up fax numbers for speed dialing with the MultiPASS C3000. You use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes.
8-12 Setup and Other Utilities in the Desktop Manager Chapter 8 Making a Phone Call From the Desktop Manager You can use the MultiPASS C3000 and Desktop Manager to dial telephone calls if: ❍ You have a telephone attached to the MultiPASS C3000.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-13 ❍ You can enter the phone number in the Prefix and Phone boxes, or select an Address Book entry. ❍ When you enter the phone number, you use the applicable numeric characters and any valid characters that separate the different segments of the phone number.
8-14 Setup and Other Utilities in the Desktop Manager Chapter 8 Using the Status Monitor The Status Monitor is a utility that enables you to track the current status of the MultiPASS C3000, incoming and outgoing faxes, print and scan jobs, and any error conditions needing your attention.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-15 Using the Minimized Status Monitor With Windows 95, the minimized Status Monitor appears as a button on the Windows desktop in the taskbar. With Windows 3.1x, the minimized Status Monitor displays as an icon on the Windows desktop.
8-16 Setup and Other Utilities in the Desktop Manager Chapter 8 Using the Status Monitor Window The Status Monitor window displays the status of MultiPASS C3000 activity only .
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-17 ❍ Printing This status indicates the MultiPASS C3000 is printing a document. The Status Monitor window displays the number of the page currently being printed. ❍ Sending Fax This status indicates the MultiPASS C3000 is sending a fax document.
8-18 Setup and Other Utilities in the Desktop Manager Chapter 8 When you installed the Desktop Manager, the MultiPASS Background was placed in the Windows StartUp group and is automatically opened when you open Windows.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-19 Removing MultiPASS Background From StartUp Closing the MultiPASS Background does not remove it from the Windows StartUp group. If you have disconnected your MultiPASS C3000, the next time you start Windows, the MultiPASS Background will try to open.
8-20 Setup and Other Utilities in the Desktop Manager Chapter 8 To remove the MultiPASS Background from StartUp in Windows 3.1x: ❍ In Program Manager, click the MultiPASS Background icon in the StartUp group and press the Delete key. ❍ Do not delete the MultiPASS Background icon from the Canon MultiPASS C3000 group.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-21 Adding MultiPASS Background to StartUp When you reconnect your MultiPASS C3000 device, you will probably want to add the MultiPASS Background to the StartUp group again (if you removed it as described earlier).
8-22 Setup and Other Utilities in the Desktop Manager Chapter 8 Disconnecting the MultiPASS C3000 You can disconnect the MultiPASS C3000 if you want to use the parallel port for another purpose. Before disconnecting your unit, be sure to close the MultiPASS Background.
Chapter 8 Setup and Other Utilities in the Desktop Manager 8-23 2. When prompted in a dialog box, click Yes to view the log file. 3. In the MultiPASS Diagnostics window, to save the log file, choose Save As on the File menu. 4. In the Save As dialog box, specify the drive, directory, and filename for saving the file.
8-24 Setup and Other Utilities in the Desktop Manager Chapter 8 N For Windows 95 users, be sure to restart your computer after uninstalling the Desktop Manager and before reinstalling . ❍ To remove the printer driver: 1. On the Windows desktop, click Start, and then point to Settings.
Chapter 9 Maintaining the MultiPASS C3000 9-1 MPC-3000—USERS MANU AL/V000/07-97 Maintaining the MultiP ASS C3000 This chapter describes the routine maintenance required for your MultiPASS C3000.
9-2 Maintaining the MultiPASS C3000 Chapter 9 MultiPASS C3000 Guidelines Follow these guidelines to avoid damage to your MultiPASS C3000 and harm to you or others: ❍ Place the MultiPASS C3000 on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight.
Maintaining the MultiP ASS C3000 Routine Maintenance Your MultiPASS C3000 requires little routine maintenance. Follow these guidelines to keep your MultiPASS C3000 in good operating condition. ❍ Before you clean the MultiPASS C3000, be sure to print any faxes stored in memory.
❍ Disconnect the power cord from the MultiPASS C3000 before cleaning. ❍ Open the printer cover by grasping the paper guides and lifting. ❍ Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the printers interior, especially around the platen.
Printing the Nozzle Check Use this test print to check that each print head nozzle is operating properly. Make sure the MultiPASS C3000 is plugged in. When the BC-21 Color BJ Cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black.
Cleaning the BJ Cartridge Print Head To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. Your MultiPASS C3000 is equipped with a print head cleaning function. If you notice some degradation in the print quality, try cleaning the print head.
Maintaining the MultiP ASS C3000 BJ Cartridge Guidelines You can use these cartridges with the MultiPASS C3000: ❍ BC-21 Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks, one color (cyan, magenta, yellow) and one black. You can replace the BJ tanks without replacing the print head unit when you run out of ink.
9-8 Maintaining the MultiPASS C3000 Chapter 9 BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your MultiPASS C3000 and to ensure optimum print quality is take care of the BJ cartridges. C Spilled ink can stain any surface.
Chapter 9 Maintaining the MultiPASS C3000 9-9 Using Ink Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the products limited warranty.
If you are using the BC-21 Color BJ Cartridge and your output is blank, one of the BJ tanks is probably out of ink. See the instructions starting on page 9-14 for replacing a BJ tank. The following procedure describes how to replace the BC-21 Color BJ Cartridge with the optional BC-20 Black BJ Cartridge.
Maintaining the MultiP ASS C3000 C ❍ Do not try to move the cartridge holder manually; this may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the MultiPASS C3000 and let it cool for several minutes. (The device has an automatic protection mode that prevents it from overheating.
❍ Peel the protective foil off the new BJ cartridges packaging, and remove the cartridge. ❍ Lift off the orange cap from the cartridges print head; then remove the orange tape.
Chapter 9 Maintaining the MultiPASS C3000 9-13 ❍ The BJ cartridge locks into position. ❍ Do not apply excessive force. The MultiPASS C3000 cleans the print head and moves the cartridge holder to the home position on the right side of the unit. Close the printer cover, and press the CARTRIDGE button.
9-14 Maintaining the MultiPASS C3000 Chapter 9 Replacing a BJ Tank in the BC-21 Color BJ Cartridge If you perform a print operation correctly but the output is blank, portions are missing, or colors are very wrong, a BJ tank may be out of ink.
Chapter 9 Maintaining the MultiPASS C3000 9-15 of the unit. ❍ The color BJ tank is on the left; the black BJ tank is on the right. ❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank. ❍ Then lift the BJ tank up and out of the BJ cartridge unit.
9-16 Maintaining the MultiPASS C3000 Chapter 9 ❍ If you are replacing both tanks, repeat steps 3 through 6 for the other BJ tank. ❍ Make sure each tank is properly seated in its slot. The cartridge holder then moves to the home position on the right side of the unit.
Chapter 9 Maintaining the MultiPASS C3000 9-17 Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the MultiPASS C3000 or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging.
9-18 Maintaining the MultiPASS C3000 Chapter 9 ❍ Be sure the lid snaps closed. N Whenever you remove a BJ cartridge from the MultiPASS C3000, store the cartridge in the storage box (unless you are disposing it). If you have more than one Ink Cartridge Storage Box, you can hook them together.
Chapter 9 Maintaining the MultiPASS C3000 9-19 Transporting the MultiPASS C3000 If you need to transport the MultiPASS C3000, be very careful. D D O O N N O O T T remove the BJ cartridge. ❍ With the cartridge holder on the right side of the unit, tape the BJ cartridge and cartridge holder to the side of the unit.
T roubleshooting This chapter contains information to help you solve problems you may have when using the MultiPASS C3000. It includes: ❍ Paper jams ❍ LCD messages ❍ Printing problems ❍ Faxing.
10-2 Troubleshooting Chapter 10 If you need to contact Canon directly, make sure you have the following information: ❍ Product nameMultiPASS C3000 ❍ Serial number ❍ MultiPASS Desktop Manager .
T roubleshooting Paper Jams On occasion, the document feeding into the MultiPASS or the paper in its sheet feeder may misfeed or jam. You can usually clear the problem easily. N You need not unplug the MultiPASS C3000 to clear paper jams. Jams in the Automatic Document Feeder (ADF) Stops the operation.
❍ While holding the operator panel open, remove the document. ❍ Pull it in either direction, but DO NOT force it. ❍ If a multi-page document is loaded, remove the entire document from the ADF. ❍ Gently press the operator panel until it clicks closed.
Jams in the Sheet Feeder ❍ Fan the paper, and tap it on a flat surface to even out the stack. ❍ Reinsert the paper into the sheet feeder. Make sure you adjust the paper guide to the stack, and that the stack does not exceed the limit mark. This clears the error message.
10-6 Troubleshooting Chapter 10 MPC-3000—USERS MANU AL/V000/07-97 LCD Messages The following messages are displayed in the LCD when the MultiPASS C3000 is performing a function or encounters an error.
T roubleshooting Message Error Code Cause Action MEMORY FULL The MultiPASS is If sending a fax, the PLEASE WAIT sending or receiving MultiPASS continues to a fax and its memory send the fax as memory is full.
10-8 Troubleshooting Chapter 10 Error Messages Message Error Code Cause Action BUSY/NO SIGNAL #005/018 The telephone number Try sending the you dialed is busy. document at a later time. The fax number dialed Check the fax number was incorrect. and dial again.
Chapter 10 Troubleshooting 10-9 Message Error Code Cause Action CHECK PRINTER There is an obstruction Check for a paper clip, that is not allowing the paper jam, or the plastic cartridge mechanism orange cap off the BJ to move right or left. cartridge.
has not been registered. Message Error Code Cause Action NOT AVAILABLE NOW #025 In Manual sending, you Use regular dialing. entered a speed dialing number that is assigned to a group. PUT IN CARTRIDGE The BJ cartridge is Make sure the BJ not properly installed.
T roubleshooting Problem Cause Solution BJ cartridge moves, The BJ cartridge or a BJ tank Make sure the BJ cartridge ink does not appear may not be installed properly. and its BJ tank(s) are properly installed. Make sure the orange tape is removed from the print head area (see page 9-12).
Problem Cause Solution The MultiPASS suspends The print head may have Stop your print operation print after every line is become too hot. If this and wait several minutes to printed happens, the MultiPASS may allow the unit to cool Then be slowing its print speed at start your operation again.
Chapter 10 Troubleshooting 10-13 Problem Cause Solution Multiple sheets load Paper may not be stacked Make sure paper is installed into unit at the same correctly. correctly in the sheet feeder. time Sheets of paper may be Be sure to fan the stack of sticking together.
10-14 Troubleshooting Chapter 10 Problem Cause Solution Envelopes do not load Envelopes may not be Make sure the envelopes are loaded correctly. loaded properly.
Chapter 10 Troubleshooting 10-15 Problem Cause Solution Fonts do not print as Bitmapped fonts designed Make sure you installed an smoothly rounded for dot matrix printers do outline font manager, such.
10-16 Troubleshooting Chapter 10 Problem Cause Solution Colors print incorrectly The MultiPASS printer Make sure the MultiPASS driver may not be selected. is the default printer in your application. The driver may not be Check that you selected selecting color.
Chapter 10 Troubleshooting 10-17 Faxing Problems Problem Cause Solution Cannot send a The MultiPASS may have Unplug the unit and let it document overheated. cool for several minutes. Try sending again. The MultiPASS may not be If you have a pulse line, be set for the type of telephone sure the MultiPASS is set line in use (pulse/tone).
10-18 Troubleshooting Chapter 10 Problem Cause Solution Cannot receive a The MultiPASS may not be To receive faxes automatically, fax automatically set to receive automatically. the Receive mode must be FAX Only, Fax/Tel, or Ans. Machine mode. The MultiPASS may have a Print out any document document stored in memory.
Chapter 10 Troubleshooting 10-19 Problem Cause Solution Print quality is poor You may not be using the Be sure you are using paper correct type of paper. that meets the paper requirements for the MultiPASS (see page A-1). The print head may need Clean the print head to be cleaned.
10-20 Troubleshooting Chapter 10 Telephone Problems Problem Cause Solution You cannot dial The telephone line may Be sure the telephone line is not be connected properly. correctly connected to the MultiPASS (see your Setup Guide ). The unit may not be getting Make sure the power cord is power.
Chapter 10 Troubleshooting 10-21 Technical Notes Windows Printing System Users If you have a printer installed on your computer that uses the Windows Printing System, you may experience the following problems: The first half of page one is printed and then ejected.
10-22 Troubleshooting Chapter 10 4. The Desktop Manager software uploads files to your computers System.ini file. Check that the following line and section are both in the System.ini. The line should be in the [386Enh] section and should read: device=C(hard drive):WindowsSystemcis1284.
Chapter 10 Troubleshooting 10-23 Memory Clear Report The Memory Clear Report summarizes the documents that were cleared from memory when a power failure of more than one hour occurred. This report is generated automatically. ❍ If you experience a power failure, any documents stored in memory will be lost.
Appendix A Specifications A-1 MPC-3000—USERS MANU AL/V000/07-97 Specifications Color Bubble Jet Printer Printing Method Bubble jet ink on-demand Printing Resolution Color 720 × 360 dpi Black 720 × 360 dpi with smoothing Paper Handling Automatic feed Manual feed Sheet Feeder Capacityauto feed only Plain paper (20 lb or 75 g/ m 2 ) Approx.
A-2 Specifications Appendix A Paper Type Recommended Glossy photo paper Canon Glossy Photo Paper GP-201 High resolution paper Canon High Resolution Paper HR-101 T-shirt transfers Canon T-Shirt Transfe.
Specifications Printable AreaPapers The shaded portion in the following figure shows the printing area for papers. Printable AreaEnvelopes The shaded portion in the following figure shows the printing area for an envelope. Interface IEEE 1284-compatible, bi-directional parallel interface European DL a 220 mm b 6.
BJ Cartridges BC-21 Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Print head life Approximately 2,000 color pages at 30% coverage BJ tanks BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Ink color Black, cyan, yellow, magenta BJ tank yield BCI-21 Color Standard mode100 pages (at 7.
Specifications Facsimile Applicable line Public switched telephone network Compatibility G3 Data compression system MH, MR, MMR (ECM-MMR) Modem type Fax modem Modem speed 14400/9600/7200/4800/2400 bps Automatic fallback Transmission speed Approx. 6 seconds/page* at 14.
Copier Copy resolution 360 × 360 dpi with smoothing Reduction sizes 70%, 80%, 90% Copy speed Initial copy45 seconds Subsequent copies20 seconds Multiple copies Up to 99 copies of a document Up .
Specifications Document sizes Maximum 8.5" W × 39.3" L (216 mm W × 1000 mm L) Minimum 3.5" W × 2.5" L (88.9 mm W × 63.5 mm L) Effective scanning width 8.
A-8 Specifications Appendix A Scanned image The actual scanned image size for the MultiPASS C3000 is shown below. This information applies to documents that will be scanned for faxing or copying. There is a 0.12" (3.0 mm) margin on either side of the sheet and a 0.
Appendix A Specifications A-9 General Specifications Power Source 120V/60Hz Power Consumption Approx. 47.2W (Maximum) Approx. 7.8W (Standby) Dimension (W x D x H) 15.75" × 14.2" × 7.75" (400 mm × 361 mm × 197 mm) Weight 11.1 lb (5.0 kg) Environmental Conditions Temperature: 41°F - 90.
A-10 Specifications Appendix A Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode In Fax/Tel mode, the MultiPASS C3000 monitors all incoming calls to see whether the call is from another fax .
Appendix B Using the MultiPASS C3000 as a Stand-alone Fax B-1 Stand-alone Fax If you plan to use the MultiPASS C3000 as a stand-alone fax, and you do not install the MultiPASS Desktop Manager, you must enter your name and fax number from the operator panel.
Entering Information in the MultiPASS C3000 When using the MultiPASS C3000 as a stand-alone fax machine, you must enter your user information into the unit through the operator panel. When entering information through the operator panel of the MultiPASS C3000, follow these guidelines.
❍ Use the month-day-year format (mm/dd/yy). ❍ Precede single digits with a zero. 07/15/97 00:00 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS Enter todays date and the time using the numeric buttons. 3 06/08/97 15:36 START/COPY DATE & TIME START/COPY Press START/COPY 2 USER SETTINGS 1 2 Then press the > button.
❍ Set the time using the 24-hour clock system. ❍ Example: 07:30 = 7:30 a.m. 17:05 = 5:05 p.m. ❍ You can enter a space with the > button to make your number easier to read. TEL = 6665552222 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS Enter your fax number (up to 20 digits) using the numeric buttons.
❍ After a few seconds, the LCD display changes to: ❍ Press the button with the letter you want to enter; for example, press 2 three times to enter a capital C. B B u u t t t t o o n n C C h h a a r r a a c c t t e e r r s s 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 # -.
The MultiPASS C3000 returns to standby mode. STOP Press STOP to complete the registration. 9 DATA ENTRY OK START/COPY Press START/COPY when you finish entering your name.
Glossary G-1 MPC-3000—USERS MANU AL/V000/07-97 Glossary A A c c t t i i v v i i t t y y r r e e p p o o r r t t Journal of fax transactions, both sent and received.
G-2 Glossary b b p p s s Bits per second. Refers to the speed with which a fax machine sends and receives data. B B r r o o a a d d c c a a s s t t i i n n g g Transmitting documents to more than one location.
Glossary G-3 MPC-3000—USERS MANU AL/V000/07-97 Glossary d d B B ( ( A A ) ) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the unit), adjusted for background noise.
G-4 Glossary F F i i n n e e m m o o d d e e One of the printers print modes. Use this mode when printing on transparencies or printing a halftone image that produces grayscale or intermediate colors. F F o o n n t t A complete set of characters of the same size and style; a particular implementation of a typeface.
Glossary G-5 I I n n k k S S a a v v e e r r You can enable or disable economy printing (ink saving feature) when receiving faxes. By enabling the Ink Saver Mode, ink consumption can be decreased by as much as fifty percent, resulting in a longer effective cartridge life.
G-6 Glossary M M u u l l t t i i P P A A S S S S D D e e s s k k t t o o p p M M a a n n a a g g e e r r f f o o r r W W i i n n d d o o w w s s Canons exclusive software package that allows you to use the MultiPASS C3000 with your Windows software applications.
Glossary G-7 P P o o r r t t r r a a i i t t o o r r i i e e n n t t a a t t i i o o n n Refers to printing across the width of the page (letter style).
G-8 Glossary R R e e g g i i s s t t e e r r i i n n g g A process by which you place fax or telephone numbers and names in the MultiPASSs memory for automatic dialing so that you can save time dialing frequently called destinations. You register numbers using the Address Book in the MultiPASS Desktop Manager.
Glossary G-9 S S e e n n d d i i n n g g s s p p e e e e d d The rate at which faxes are transmitted through the phone line. See also bps (bits per seconds). S S T T A A N N D D A A R R D D A document setting for sending normal typewritten or printed documents containing only text and no drawings, photographs, or illustrations.
G-10 Glossary T T y y p p e e s s t t y y l l e e Refers to how the typeface appears: slanted (italic) or upright. U U H H Q Q ( ( U U l l t t r r a a H H i i g g h h Q Q u u a a l l i i t t y y ) ) A.
Auto start send: 8-6 Automatic dialing: 4-45 report: 8-5 retries option: 8-4 settings: 2-15 Automatic Document Feeder (ADF): 1-4, 1-10, 4-2, 6-1, A-56 paper jams: 10-34 Automatically feeding .
I-2 Index C Calls, responding: 5-910 Cancel sending: 4-9 Canon Authorized Service Facility (ASF): 10-1 Bulletin Board Service (BBS): 1-2 Canada: 1-2 Customer Care Center: 1-23 e-mail: 1-2 Fax Re.
Document(s) adding annotations: 7-1822 adding pages: 1-12 annotating: 7-1127 deleting: 7-8, 8-3 display area: 7-1314 exporting: 7-10, 7-25 highlighting: 7-21 image, reviewing information: 7-1.
I-4 Index Fax/Tel Mode: 5-2, A-10 Fax/Telephone switching options: 8-9 Faxes quality: 4-1214 receiving: 5-110 sending: 4-130 Faxing documents: 1-9 problems: 10-1719 Feeding paper automatic.
J Jams, paper: 10-35 Job status: 7-45 L Layout area: 4-2223 LCD display: 1-6, A-5 menu system: B-1 messages: 10-610 Limit mark: 2-23 Limited warranty: 1-3, 9-9, 10-1 Line feed speed: A-1 L.
I-6 Index O Off hook alarm: 8-6 On error option: 8-6 On hold status: 7-56 One-touch speed dialing: 4-4 buttons: 1-67 keypad: 5-8 On-line help, Windows 95: 2-7 Opening, Cover Page Designer: 4-21 .
Printing: 2-135 document: 2-5, 7-26 document, from memory: 5-5 documents, MultiPASS Desktop Manager: 7-23 envelopes: 2-2628 methods: A-1 nozzle check: 9-5 problems: 10-1016 receiving: 5-6 resolution: A-1 speed, versus color: 2-1315 status: 8-17 test page: 2-8 width: A-1 Printing options, specifying: 2-10 Windows 3.
I-8 Index Scanning: 6-47 documents: 1-9 image processing: A-6 message: 8-16 method: A-6 MultiPASS Desktop Manager: 6-47 options, advanced: 6-7 resolution: A-6 speed: A-7 width: A-7 Windows appli.
TEL LINE TYPE option: B-1 Telephone calls: 5-2 option: 8-3 problems: 10-20 receiving fax: 5-34 Telephone/answering machine jack: 1-5 TIFF file format: 7-9 Toolbar: 3-34, 4-22, 7-1314 Transmis.
An important point after buying a device Canon C3000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon C3000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon C3000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon C3000 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon C3000 will certainly help you make a decision on the purchase.
If you already are a holder of Canon C3000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon C3000.
However, one of the most important roles played by the user manual is to help in solving problems with Canon C3000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon C3000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
