Instruction/ maintenance manual of the product 730i Canon
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U ser ’ s Guide.
Pr efac e.
II Preface Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any .
Preface III How to use the documen tation pro vided NOTE • In addition to the above documentation, you can also refer to the online help in the software for online information about a window or dialog box, and for step by step instructions on performing software tasks.
IV Preface Ty pe con ventions Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
Preface V Co n t ents 1: Introduction What your machine can do ..................................... 1-1 Unpacking your machine ........................................ 1-2 M ain components of the machine ....................... 1-3 Operation panel of the machine .
VI Preface S ending the same document to several r ecipients (sequential broadcasting) .... 8-7 Do cuments stored in memory .............................. 8-8 Pr inting a list of documents in memor y ........ 8-8 Pr inting or deleting a document in memory.
Preface VII Sa fe ty inf ormation Read this safety information thoroughly before using your machine, and keep it handy in case you need to refer to it later. WARNING • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.
VIII Preface Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in fire or electrical shock.
Preface IX Handling IMPORTANT • If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug the machine and wipe the plug with a clean, dry cloth. • Do not plug the machine into the same circuit as appliances such as an air conditioner, television, or copier.
X Preface Maintenance WARNING • Do not service the machine yourself except as specifically described in this guide. If further servicing is required, contact the Canon Customer Care Center. • Keep the machine clean. Dust accumulation may prevent the machine from operating properly.
Preface XI L egal limita tion on usage of your pr oduc t and the use of images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.
XII Preface Connection of the equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
Preface XIII • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
XIV Preface C. Power requirements The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes.
Preface XV CANON CANADA INC. 1-800-OK-CANON 24 HOURS A DAY, SEVEN DAYS A WEEK http://www.canon.ca.
XVI Preface.
Chapter 1 Introduction 1-1 Chapter 1 Intr oduc tion What your machine can do Thank you for purchasing the Canon MultiPASS MP730 (indicated by the mark ) or the MultiPASS MP700.
1-2 Introduction Chapter 1 Unpacking your machine When you unpack your machine, check that you have the following components: NOTE •A USB cable is not included. You must purchase a USB cable (less than 16 #/8 ft./5 m) to connect your machine to a computer.
Chapter 1 Introduction 1-3 1 Introduction Main componen ts of the machine Fax model shown here. q ADF (Automatic Document Feeder) !0 Scanning unit (Printer cover) w Feeder cover !1 [Op.
1-4 Introduction Chapter 1 Operation panel of the machine Fax model shown here. q [Resume] key Resumes an operation after an error is corrected. Also ejects a document remaining in the ADF. w In Use/Memory light Blinks or lights during operation. Lights also when there are documents in the machine’s memory.
Chapter 1 Introduction 1-5 1 Introduction IMPORTANT • To prevent the printhead from drying up, the machine automatically caps it when the power is turned off with the [ON/OFF (1 sec.)] key. If you need to disconnect the machine from the main power source (e.
1-6 Introduction Chapter 1.
Chapter 2 Document handling 2-1 Chapter 2 Document handling Document requir ements The documents you load on the platen glass or ADF for copying, scanning, or sending must meet these requirements: Problem documents • Make sure any glue, ink, or correction fluid on the document is completely dry before loading.
2-2 Document handling Chapter 2 L oading documen ts You can load your document on the platen glass or ADF. Where you load it depends on the type of document and the machine you are using ( p. 2-1). Using the platen glass NOTE • Load legal-size documents in the ADF.
Chapter 3 Print media handling 3-1 Chapter 3 Pr int media handling Recommended prin t media and requirements The following print media is recommended for use with your machine. Please be sure to follow the guidelines and meet the requirements when loading print media in the multi-purpose tray.
3-2 Print media handling Chapter 3 High Resolution Paper HR-101N This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. Size: Letter, A4 Quantity: Approx.
Chapter 3 Print media handling 3-3 3 Print media handling Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high-quality photographs.
3-4 Print media handling Chapter 3 T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. Size: Letter, A4 Quantity: 1 sheet Paper thickness lever position: Right Pr.
Chapter 3 Print media handling 3-5 3 Print media handling – Do not store or display printouts in hot, damp, or humid conditions. Never expose them to heat or direct sunlight. – Store printouts in photo albums, photo frames, or presentation binders to protect them from direct exposure to air or sunlight.
3-6 Print media handling Chapter 3 S etting the print media size and type For copying and receiving faxes, you need to set the size and type of print media loaded in the multi-purpose tray. NOTE • For documents printed from your computer, specify the print media size and type on your computer ( Software Guide ).
Chapter 3 Print media handling 3-7 3 Print media handling L oading prin t media Loading paper Follow this procedure to load paper in the multi-purpose tray: Loading envelopes Follow this procedure to load envelopes in the multi-purpose tray: 1 Remove the tray cover.
3-8 Print media handling Chapter 3 If the edges of the envelope are inflated or are curling up, place the envelope on a desk and with a pen press down on it moving from the center toward the edges of the envelope. • Ensure that no curl or puff exceeds ! / 8 in.
Chapter 3 Print media handling 3-9 3 Print media handling Loading banner paper NOTE • Always leave an extra sheet at the end of the banner—just in case the type runs over. • Printing on banner paper may require considerable amounts of ink, so use new ink tanks if necessary.
3-10 Print media handling Chapter 3.
Chapter 4 Photo printing from a memory card 4-1 Chapter 4 Photo printing fr om a memor y card This feature allows you to insert a memory card directly into your machine and print photographs from it. You can also read data from and write data to a memory card from your computer.
4-2 Photo printing from a memory card Chapter 4 Inser ting/remo ving a memor y card Inserting a memory card Follow this procedure to insert a memory card into the machine: IMPORTANT • The machine only recognizes one memory card at a time.
Chapter 4 Photo printing from a memory card 4-3 4 Photo printing from a memory card Removing a memory card Follow this procedure to remove a memory card from the machine: CAUTION • Do not remove the memory card or turn off the machine when the indicator light is blinking as this may damage the data in the memory card.
4-4 Photo printing from a memory card Chapter 4 Pr inting methods There are different methods for printing photographs from a memory card. Follow this general procedure to print photographs: NOTE • You may not be able to print photographs if their file sizes are too large.
Chapter 4 Photo printing from a memory card 4-5 4 Photo printing from a memory card Printing an index This printing method prints thumbnails of the photographs in a memory card. An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually.
4-6 Photo printing from a memory card Chapter 4 10 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the print media type. • Select from the following: – <PHOTO PAPER PRO> – <PLAIN PAPER> • If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select <PHOTO PAPER PRO>.
Chapter 4 Photo printing from a memory card 4-7 4 Photo printing from a memory card 8 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media.
4-8 Photo printing from a memory card Chapter 4 Printing a single frame This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the number assigned to the photograph.
Chapter 4 Photo printing from a memory card 4-9 4 Photo printing from a memory card 12 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media.
4-10 Photo printing from a memory card Chapter 4 Printing a range of frames This printing method prints a range of photographs in sequence from a memory card. In order to select the photographs you want to print, you will need to print the index and note the numbers assigned to them.
Chapter 4 Photo printing from a memory card 4-11 4 Photo printing from a memory card 12 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media.
4-12 Photo printing from a memory card Chapter 4 DPOF (Digital Print Order Format) printing This printing method prints photographs according to the Digital Print Order Format (DPOF) settings specified on your digital camera.
Chapter 4 Photo printing from a memory card 4-13 4 Photo printing from a memory card 7 Press [Set]. 8 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the print media type.
4-14 Photo printing from a memory card Chapter 4 S etting vivid photo printing Enabling this setting will make photographs appear more vibrant, especially blues and greens. It is also effective for photographs that were not taken with the correct exposure.
Chapter 4 Photo printing from a memory card 4-15 4 Photo printing from a memory card 4 Press [Set]. 5 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select <ON> to enable date printing or <OFF> to disable it. 6 Press [Set]. • When date printing is enabled, the LCD will display < >.
4-16 Photo printing from a memory card Chapter 4 8 Press [Set]. 9 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select <ON> to disable overwriting or <OFF> to enable overwriting. 10 Press [Set]. 11 Press [Stop/Reset] to return to standby mode. 12 Press [Copy], [Fax], or [Scan] to select a mode other than photo print mode.
Chapter 5 Copying 5-1 Chapter 5 Co p ying Documents y ou can cop y For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Making copies Follow this procedure to make color or black & white copies: 1 Load the document on the platen glass or ADF.
5-2 Copying Chapter 5 Adjusting the image quality (resolution) Refer to Making copies on p. 5-1 and in step 4, adjust the image quality as follows: 1 Press [Image Quality]. 2 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the image quality. • In black & white mode, select: – <B&W TEXT> for text-only documents.
Chapter 5 Copying 5-3 5 Copying Reducing or enlarging a c opy You can reduce or enlarge copies in three different ways: using preset copy ratios, using custom copy ratios, or automatically reducing or enlarging an image to fit on the print media size selected.
5-4 Copying Chapter 5 Ad v anced c opy f eatures Copying two pages on a single page This feature allows you to reduce two pages to fit onto one page. NOTE • Before using this feature, print or delete any documents in memory you no longer need.
Chapter 5 Copying 5-5 5 Copying Borderless copying This feature allows you to copy colored images that fill the entire page without borders. NOTE • You can only use the platen glass with this feature. • Use specialty papers with this feature ( p.
5-6 Copying Chapter 5 9 Press [Start]. NOTE • You can select the width cropped from the borders of the original image ( <EXTENSION AMOUNT>, p. 13-5). Repeating an image on a page This feature allows you to copy an image several times onto a single page.
Chapter 5 Copying 5-7 5 Copying Copying your image Follow this procedure to automatically or manually repeat an image on a page: 1 Load the document on the platen glass or ADF. • If you will be selecting the <AUTO> setting to automatically select the number of repeats, load your document on the platen glass.
5-8 Copying Chapter 5 Creating a mirror image This feature allows you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image appears the right way when ironed onto fabric. Follow this procedure to make a mirror copy: 1 Load the document on the platen glass or ADF.
Chapter 5 Copying 5-9 5 Copying Shrinking an image to fit the page If the original image fills the entire page, this feature will slightly reduce the image so that it fits on the output print media. NOTE • Your original document and the print media loaded in the multi-purpose tray must be the same size.
5-10 Copying Chapter 5.
Chapter 6 Registering information in your machine 6-1 Chapter 6 Registering informa tion in y our machine Guidelines for entering numbers, letters, and symbols Follow this procedure when you come to a step that requires you to enter a name or number: 1 Press [ T T T T ] to switch to letter mode (:A) or number mode (:1).
6-2 Registering information in your machine Chapter 6 Registering required sender inf ormation In the United States, FCC rules governing the use of facsimile equipment state that your fax/ telephone number, personal name or company name, and date and time of transmission must be printed on every facsimile transmission.
Chapter 6 Registering information in your machine 6-3 6 Registering information in your machine Entering the sender information IMPORTANT • If your machine is connected to a computer and you start the computer or disconnect and connect the USB cable, the date and time will be read from your computer.
6-4 Registering information in your machine Chapter 6 Setting the telephone line type Before using your machine, make sure you have set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company.
Chapter 6 Registering information in your machine 6-5 6 Registering information in your machine Setting dayligh t saving You can set your machine to automatically change the time for daylight saving by registering the day and time that daylight saving begins and ends.
6-6 Registering information in your machine Chapter 6 14 Press [Set] twice. 15 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the day when daylight saving starts. 16 Press [Set] twice. 17 Use the numeric keys to enter the time (in 24-hour format) when daylight saving compensation is made.
Chapter 7 Speed dialing 7-1 Chapter 7 Speed dialing Speed dialing methods Speed dialing allows you to dial fax/telephone numbers by simply pressing one or a few keys. The following speed dialing methods are available: One-touch speed dialing Register a fax/telephone number for one-touch speed dialing ( p.
7-2 Speed dialing Chapter 7 Registering one-touch speed dialing Before you can use one-touch speed dialing ( p. 7-8), you need to register the recipients’ numbers. Follow this procedure: 1 Press [Menu]. 2 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select <USER DATA>.
Chapter 7 Speed dialing 7-3 7 Speed dialing Changing or deleting an entry Follow the procedure for registering one-touch speed dialing ( p. 7-2), and do the following: To change a registered number: In step 6, use [ 2 ] to delete the registered number, then use the numeric keys to enter the new number.
7-4 Speed dialing Chapter 7 Registering coded speed dialing Before you can use coded speed dialing ( p. 7-8), you need to register the recipients’ numbers. Follow this procedure: 1 Press [Menu]. 2 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select <USER DATA>.
Chapter 7 Speed dialing 7-5 7 Speed dialing Changing or deleting an entry Follow the procedure for registering coded speed dialing ( p. 7-4), and do the following: To change a registered number: In step 8, use [ 2 ] to delete the registered number, then use the numeric keys to enter the new number.
7-6 Speed dialing Chapter 7 Registering group dialing Before you can use group dialing ( p. 7-8), you need to register the recipients’ numbers. Follow this procedure: NOTE • You can only group numbers that have already been registered for one-touch or coded speed dialing ( pp.
Chapter 7 Speed dialing 7-7 7 Speed dialing 10 Use the numeric keys to enter a name for the group (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 6-1. • The name you enter here will appear in speed dialing lists.
7-8 Speed dialing Chapter 7 U sing speed dialing Using speed dialing is easy. Simply do the following when you want to dial a number or group registered for speed dialing: .
Chapter 7 Speed dialing 7-9 7 Speed dialing Pr inting speed dialing lists You can print lists of the recipients registered for speed dialing. You may want to keep these lists near your machine to refer to them when dialing. Follow this procedure to print speed dialing lists: 1 Press [Fax].
7-10 Speed dialing Chapter 7.
Chapter 8 Sending faxes 8-1 Chapter 8 Sending fax es Documents y ou can fax For information on the types of documents you can fax, their requirements, and details on loading them, see Chapter 2.
8-2 Sending faxes Chapter 8 Manual sending Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically. NOTE • With manual sending, you cannot use the platen glass to send documents.
Chapter 8 Sending faxes 8-3 8 Sending faxes Impro ving fax ed images There are several settings that allow you to improve the quality of faxed documents. Setting color or black & white transmission Follow the procedure for sending a document ( p.
8-4 Sending faxes Chapter 8 Adjusting the scan exposure Exposure is the degree of difference between light and dark. A high exposure setting will make blacks darker and whites brighter, whereas a low exposure setting will make the differences between black and white less marked.
Chapter 8 Sending faxes 8-5 8 Sending faxes Redialing a busy number There are two methods of redialing: Manual redialing and Automatic redialing . Manual redialing Press [Redial/Pause] to redial the last number entered with the numeric keys.
8-6 Sending faxes Chapter 8 8 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select <AUTO REDIAL>. 9 Press [Set]. 10 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select <ON> to enable automatic redialing or <OFF> to disable it. If you selected <OFF> in step 10: 11 Press [Set].
Chapter 8 Sending faxes 8-7 8 Sending faxes Sending the same document to sev eral r ecipients (sequential broadcasting) Your machine allows you to send the same document to a maximum of 111 recipients in one operation.
8-8 Sending faxes Chapter 8 Documents stored in memory NOTE • If there are no documents stored in memory, the machine will revert to standby mode when you select <MEMORY REFERENCE>. Printing a list of documents in memory The machine can print a list of documents stored in memory (DOC.
Chapter 8 Sending faxes 8-9 8 Sending faxes 9 • If printing a document, press [ T T T T ] to print the first page only, or [#] to print all pages of the document. • If deleting a document, press [ T T T T ]. 10 To continue printing or deleting other documents in memory, repeat the procedure from step 7.
8-10 Sending faxes Chapter 8 Special dialing Dialing through a switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then the number of the party you are calling.
Chapter 9 Receiving faxes 9-1 Chapter 9 Rec eiving fax es S etting the rec eive mode Follow this procedure to set the receive mode: 1 Press [Fax]. 2 Press [Menu]. 3 Press [Set]. 4 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the receive mode: • Select: – <FAX/TEL AUTO SW> to automatically switch between fax and voice calls.
9-2 Receiving faxes Chapter 9 Receiving both fax es and voic e calls automatically: F AX/TEL A UT O SW Choose this mode if: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically as well as voice calls.
Chapter 9 Receiving faxes 9-3 9 Receiving faxes 11 Press [Set] twice. 12 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the length of time the machine rings when the call is a voice call.
9-4 Receiving faxes Chapter 9 Receiving with a DRPD (Distinctive Ring P attern Detec tion) ser vice: DRPD Choose this mode if: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically as well as voice calls.
Chapter 9 Receiving faxes 9-5 9 Receiving faxes 10 Press [Set]. 11 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select the ring pattern that your telephone company assigned to your fax number.
9-6 Receiving faxes Chapter 9 Receiving when an answ ering machine is c onnec ted: ANS.MA CHINE MODE Choose this mode if: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically and receive voice messages on your answering machine.
Chapter 10 Reports and lists 10-1 Chapter 10 Repor ts and lists Summar y of repor ts and lists The table below shows the reports and lists that can be printed from your machine.
10-2 Reports and lists Chapter 10 A CTIVIT Y REPORT Printing the ACTIVITY REPORT The machine is factory-set to print an ACTIVITY REPORT after every 20 transactions. If you want to print an ACTIVITY REPORT before it is automatically printed, follow this procedure: 1 Press [Fax].
Chapter 10 Reports and lists 10-3 10 Reports and lists A djusting the T X REPORT setting Your machine can print a TX (transmission) report after sending a document. You can set it to print every time it sends a document, or only when an error occurs.
10-4 Reports and lists Chapter 10 A djusting the R X REPORT setting Your machine can print an RX (reception) report after receiving a document. You can set it to print every time it receives a document, or only when an error occurs. Alternatively, you can disable printing of a report.
Chapter 10 Reports and lists 10-5 10 Reports and lists Pr inting the USER’S DA T A LIST The USER’S DATA LIST allows you to check the current settings of your machine as well as the registered sender information ( p. 6-2). Follow this procedure to print the USER’S DATA LIST: 1 Press [Fax].
10-6 Reports and lists Chapter 10.
Chapter 11 Maintenance 11-1 Chapter 11 Maintenanc e Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 11-2: <C INK EMPTY> . .
11-2 Maintenance Chapter 11 Replacing an ink tank This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section When to replace an ink tank ( p. 11-1). CAUTION • Do not replace ink tanks while the machine is printing or performing another operation.
Chapter 11 Maintenance 11-3 11 Maintenance Maintaining the printhead NOTE • Before doing the following, open the scanning unit, press “PUSH” on the ink tanks and check that they are securely inserted. Check how much ink is left and if there is none, replace the ink tank ( p.
11-4 Maintenance Chapter 11 Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide ).
Chapter 11 Maintenance 11-5 11 Maintenance Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Set-Up Sheet.
11-6 Maintenance Chapter 11 11 When the horizontal pattern has been adjusted, the machine will print a vertical pattern. 12 In column L on the printout, note which box has the most solid image. Note the value next to this box and use [ 2 2 2 2 ] or [ 3 3 3 3 ] to enter it.
Chapter 11 Maintenance 11-7 11 Maintenance Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn off the power and disconnect the power cord before cleaning the machine.
11-8 Maintenance Chapter 11 CAUTION • Do not touch the round shaft A , transparent film B , film cable C , ink absorber (sponge part) D , or any metal parts. 3 Use a dry cloth to wipe away any stray drops of ink, scraps of paper, and dust, especially from the black panel E .
Chapter 11 Maintenance 11-9 11 Maintenance Cleaning the roller Clean the roller when envelopes do not feed correctly. Follow this procedure to perform roller cleaning: 1 Remove any print media from the multi-purpose tray. 2 Press [Menu]. 3 Use [ 2 2 2 2 ] or [ 3 3 3 3 ] to select <MAINTENANCE>.
11-10 Maintenance Chapter 11.
Chapter 12 Troubleshooting 12-1 Chapter 12 Tr oubleshooting Pr oblems installing and remo ving sof tware See below if you were unable to install or remove the software. [MP Drivers/MP Toolbox] Cannot install the software.
12-2 Troubleshooting Chapter 12 Cannot use the software after upgrading to Windows XP. If the software was installed in Windows 98/Me/2000 and you upgraded to Windows XP without removing the software, the machine may not be able to be recognized.
Chapter 12 Troubleshooting 12-3 12 Troubleshooting 7. Is there an application error or General Protection Fault error displayed on the computer? Is the application you are using to print with compatible with the operating system? Refer to the application’s documentation.
12-4 Troubleshooting Chapter 12 Paper curls. 1. Remove the printed page after 30 to 60 seconds. The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures. Leave the printed page in the paper output tray for 30 to 60 seconds and remove when the ink has dried.
Chapter 12 Troubleshooting 12-5 12 Troubleshooting The ink empty message is displayed differently on the printer status monitor than how it is displayed on the machine’s LCD.
12-6 Troubleshooting Chapter 12 Copy quality is poor (or documents are printed with streaks). 1. Are you copying a document or photograph printed from your machine? Image quality may be poor when you copy a document or photograph printed from your machine.
Chapter 12 Troubleshooting 12-7 12 Troubleshooting 8. After installing the software, did you install a TWAIN-compatible application? If this is the case, the TWAIN system file is replaced with something inappropriate and you will be unable to scan images.
12-8 Troubleshooting Chapter 12 The image you have scanned looks dirty (or documents are printed with streaks). 1. If the image looks grainy, increase the scan resolution ( Software Guide ). 2. Display the image at 100%.
Chapter 12 Troubleshooting 12-9 12 Troubleshooting Pr oblems rec eiving faxes See below if you are having problems receiving faxes. Cannot receive a fax, cannot print a fax. 1. Is there anything displayed in the LCD? If nothing is displayed, see p.
12-10 Troubleshooting Chapter 12 Cannot receive faxes automatically. 1. Is <FaxTel>, <FaxOnly>, <DRPD>, or <AnsMode> receive mode displayed on the bottom left o.
Chapter 12 Troubleshooting 12-11 12 Troubleshooting Pr oblems sending faxes See the items marked with (machine) if you are having problems sending a fax from the machine. See the items marked with (computer) if you are having problems sending a fax from your computer.
12-12 Troubleshooting Chapter 12 Repeated errors occur when you send a fax. 1. Reduce the transmission start speed ( <TX START SPEED>, p. 13-4). If there is a bad line or connection, reducing the transmission start speed may correct the error.
Chapter 12 Troubleshooting 12-13 12 Troubleshooting “?” is printed in the index. Yellow “?”: The photograph data is large. Printing of this photograph may take a long time when printing in single frame, frame range, or all frame mode.
12-14 Troubleshooting Chapter 12 In Windows Explorer, you cannot display [Thumbnails] (Windows 2000). In Windows 2000, if you display the contents of a memory card in Windows Explorer, and change the display to [Thumbnails] on the [View] menu, the images may not display and the computer may freeze.
Chapter 12 Troubleshooting 12-15 12 Troubleshooting If the pow er disconnects unexpectedly User data and speed dialing settings are stored using the internal battery if there is a power failure or if you accidentally disconnect the power cord.
12-16 Troubleshooting Chapter 12 If there are repeated paper jams Paying attention to the following points, reload the paper. 1. Fan out the sheets of paper well so that they do not stick together. 2. Align the edges of the paper. 3. Adjust the paper guide correctly.
Chapter 12 Troubleshooting 12-17 12 Troubleshooting 3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover. 5 Pull out the jammed page from the ADF. 6 Lower the paper release lever A , then close the feeder cover.
12-18 Troubleshooting Chapter 12 If the nozzle check pa ttern does not print properly Refer to Maintaining the printhead , p. 11-3. Interpreting the messages When the Alarm light blinks Check the message in the LCD. If there is a message, follow the instructions and correct the error.
Chapter 12 Troubleshooting 12-19 12 Troubleshooting LCD messages Message (Error code) Cause Action Details AUTO REDIAL The machine is waiting to redial the other party’s number because the line was busy or the recipient did not answer when you tried to send a document.
12-20 Troubleshooting Chapter 12 CHECK DOCUMENT The feeder cover may not be closed properly. Close the feeder cover properly. p. 12-16 The document is not loaded properly in the ADF, or there may be a document jam. Remove the document from the ADF and reload it.
Chapter 12 Troubleshooting 12-21 12 Troubleshooting INSERT PHOTO CARD There is no memory card in the memory card slot. If you want to use the photo print function, insert a memory card into the appropriate slot. p. 4-2 INVALID KEY/SETTING An invalid key was pressed or an invalid setting was selected.
12-22 Troubleshooting Chapter 12 NOT AVAILABLE In manual sending, you entered a speed dialing number that is assigned to a group. Use regular dialing, or enter a one-touch speed dialing key or coded speed dialing code that only has one fax/telephone number registered.
Chapter 12 Troubleshooting 12-23 12 Troubleshooting If y ou cannot solve the pr oblem If you have a problem with your machine that you cannot solve with the information provided in this chapter, contact the Canon Customer Care Center.
12-24 Troubleshooting Chapter 12.
Chapter 13 Machine settings 13-1 Chapter 13 Machine settings Pr inting a list to check the current settings Before changing any settings, you can print the USER’S DATA LIST to check the current settings of your machine. For details, see p.
13-2 Machine settings Chapter 13 Settings NOTE • Default settings are shown in bold type. Menu: SPECIAL COPY Function key: [Copy] Menu: MAINTENANCE Function keys: [Copy], [Scan], [Photo Print], [Fax] Name Description Setting Details 1.
Machine settings 3 Menu: USER DATA Function keys: [Copy], [Scan], [Photo Print], [Fax] Name Description Setting Details 1. TEL REGISTRATION — — 1. 1-TOUCH SPD DIAL Registers one-touch speed dialing. — p. 7-2 2. CODED SPEED DIAL Registers coded speed dialing.
Chapter 13 Machine settings 13-4 13 Machine settings 3. ACTIVITY REPORT Enables/disables automatic printing of an ACTIVITY REPORT after every 20 transactions. AUTO PRINT ON AUTO PRINT OFF p. 10-2 3. TX SETTINGS — — 1. ECM TX* Enables/disables Error Correction Mode (ECM) during sending.
Machine settings 5 4. INCOMING RING If you select <FAX/TEL AUTO SW>, <DRPD>, or <FAX ONLY MODE> as the receive mode, enables/disables ringing for fax calls. (A telephone must be connected to your machine for ringing to occur.) OFF ON RING COUNT If you select <ON>, selects the number of rings for fax calls.
Chapter 13 Machine settings 13-6 13 Machine settings Menu: RECEIVE MODE Function key: [Fax] Menu: MEMORY REFERENCE Function key: [Fax] These settings can only be accessed when there is a document in memory. Menu: REPORTS/LISTS Function key: [Fax] Name Description Setting Details FAX/TEL AUTO SW Selects <FAX/TEL AUTO SW> receive mode.
Machine settings 7 Menu: PHOTO PRINT MODE Function key: [Photo Print] Name Description Setting Details 1. PHOTO PRINT MODE — INDEX — p. 4-5 SELECT PAPER SIZE Selects the print media size for the index. LTR 4" × 6" 5" × 7" A4 SELECT PAPER TYPE Selects the print media type for the index.
13-8 Machine settings Chapter 13 DPOF — — p. 4-12 SELECT PAPER SIZE Selects the print media size for the photographs. LTR 4" × 6" 5" × 7" A4 SELECT PAPER TYPE Selects the print media type for the photographs.
Appendix Specifications A-1 A Specifications Appendix Specifica tions G eneral specifica tions Power source Power consumption Weight (Components attached) Dimensions 120 V/60 Hz • Maximum: Approx. 39.1 W Approx. 51.5 W • Standby: Approx.
A-2 Specifications Appendix Printable areas Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision.
Appendix Specifications A-3 A Specifications • Banner paper printable areas: Letter size: 8 × 65 #/4 in. (203.2 × 1668.4 mm) A4 size: 8 × 69 &/8 in. (203.2 × 1774 mm) Scanned area NOTE • For entire image copying, the entire area of the document is scanned.
A-4 Specifications Appendix Pr int specifications Printing method Paper handling Print media size and weight Recommended print media Print speed Print width Printing resolution Bubble jet on-demand Automatic feed p. 3-1 p. 3-1 • Black printing: Fast: 22 pages/minute Standard: 13.
Appendix Specifications A-5 A Specifications F ax specifications Applicable line Compatibility Data compressing system Modem type Public Switched Telephone Network (PSTN) G3 MH, MR, M.
A-6 Specifications Appendix T elephone specifica tions Connection Telephone/answering machine (CNG detecting signal)/data modem Specifications subject to change without notice.
Index I-1 I Index Index 2 (–) key 1-4 3 (+) key 1-4 1-TOUCH SPD DIAL LIST 7-9, 10-1 2 on 1 copying 5-4 A CTIVITY REPORT 10-1, 10-2 ADF 1-3 cleaning 11-8, 11-9 loading documents in 2-2 r equirements for loading in 2-1 Alarm light 1-4 Aligning printhead 11-5, 11-6 All frames printing 4-6, 4-7 ANS.
I-2 Index D estination labels 1-2 Dialing methods 8-4 through switchboard 8-10 DOC. MEMORY LIST 8-8, 10-1 DOC. T OO L ONG message 12-20 Do cument cov er 1-3 guides 1-3 loading 2-2 output slot 1-3 prob.
Index I-3 I Index NO TEL # message 12-21 NO T A V AILABLE message 12-22 Nozzle check pattern, printing 11-4 Numbers, entering 6-1 Numeric keys 1-5 ON/OFF (1 sec.
I-4 Index problems 12-6, 12-9 Scanning unit 1-3 Sender information 6-2 Sending adjusting exposure 8-4 adjusting image quality 8-3 document requirements 2-1 in black & white 8-3 in color 8-3 manual.
Index I-1 I Index Index 1-TOUCH SPD DIAL LIST 7-9, 10-1 2 (–) key 1-4 2 on 1 copying 5-4 3 (+) key 1-4 A CTIVITY REPORT 10-1, 10-2 ADF 1-3 cleaning 11-8, 11-9 loading documents in 2-2 r equirements for loading in 2-1 Alarm light 1-4 Aligning printhead 11-5, 11-6 All frames printing 4-6, 4-7 ANS.
I-2 Index D estination labels 1-2 Dialing methods 8-4 through switchboard 8-10 DOC. MEMORY LIST 8-8, 10-1 DOC. T OO L ONG message 12-20 Do cument cov er 1-3 guides 1-3 loading 2-2 output slot 1-3 prob.
Index I-3 I Index NO RX P APER message 12-21 NO TEL # message 12-21 NO T A V AILABLE message 12-22 Nozzle check pattern, printing 11-4 Numbers, entering 6-1 Numeric keys 1-5 ON/OFF (1 sec.
I-4 Index document requirements 2-1 problems 12-6, 12-9 Scanning unit 1-3 Sender information 6-2 Sending adjusting exposure 8-4 adjusting image quality 8-3 document requirements 2-1 in black & whi.
An important point after buying a device Canon 730i (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon 730i yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon 730i - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon 730i you will learn all the available features of the product, as well as information on its operation. The information that you get Canon 730i will certainly help you make a decision on the purchase.
If you already are a holder of Canon 730i, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon 730i.
However, one of the most important roles played by the user manual is to help in solving problems with Canon 730i. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon 730i along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
