Instruction/ maintenance manual of the product SuperStack 3 4900 SX 3Com
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http://www.3com.com/ Par t No. DU A177 0 -2AAA 02 Publ ished Ma rch 2001 Sup erStac k ® 3 Swit ch 490 0 SX Ge tting Starte d Guid e 3C17702 1 77 02u a.
3C om Cor poratio n 54 00 Bayfr ont Plaza Sa nta Clara, Calif or nia 95 052-8145 Copy r i ght © 200 1, 3Com T echnolog ies. All right s r eserv ed. No part of this doc umentation may be reproduced in.
C ONTEN TS A BOU T T HIS G UIDE Conventions 8 Related Doc umentation 9 Accessing Online Documentation 9 Product Registration 10 Documenta tion C o mments 10 1 I NTR ODUC ING THE S WITCH 4 900 SX About.
Solving Problems Indicated by LEDs 2 2 Solving Hardware Problems 22 Managing the Sw itc h 23 3 S ETTING U P FO R M A NAGEMEN T Methods of Ma naging a Switc h 26 Setting Up Web Interface Manage ment 27.
3Com Knowl e d gebase Web Services 47 3Com F TP S ite 48 Support from Y our Ne twork Supplier 48 Support from 3Com 48 Return ing Pr oducts for Repair 50 I NDEX R EGULATO RY N OTI CE S 1 77 02u a.
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A BOUT T HI S G UI DE This g u i de pro vides all th e inf o r mation you need to i nstall and u se a Supe rStack ® 3 Swi tch 4900 SX (3C1 770 2) in its def ault sta te.
8 A BO UT T HIS G UI D E Con ventions Ta b l e 1 and Ta b l e 2 list conven tions th at ar e used th ro ughout th is guide. Ta b l e 1 Notice Icons Ic on Notice Type Descri ption In fo rmat ion no te .
Relat ed Docu m e ntati on 9 Related Do cumen tati on In addi tion t o thi s guid e, ea ch Sw itch 4900 S X do cum entati on set in cl ud es th e fol l ow in g : ■ Implementat ion Guide This guid e con tains inf orma tion on the feature s suppor ted by you r Switch a nd how they can b e use d to opti mize y our ne twor k.
10 A BO UT T HIS G UI D E I f t he on l i ne do cum en ta t io n is t o b e a cc es s ed fr om a l oc al dr iv e o r s er ve r , yo u will n eed to a cce ss th e CD -ROM con tent s via the root d ir e ctor y an d copy the fil es fro m the CD- ROM to a suit able dir ecto ry .
1 I NTR ODUC ING THE S WI TCH 4900 SX This c hapte r cont ains in troductor y inf orma tion a b out th e Switc h 49 00 S X and ho w it can b e u sed in y our n etwor k.
12 C HAPTER 1: I NTRODUCING THE S WITCH 4900 SX Ab out the Su per S tac k 3 S witc h 4 900 SX The Supe rStack ® 3 S witch 4900 S X co nnec ts your exist ing 1 000 Mbps devic es an d hig h-perfor manc e wor kgroups w ith a 1000BA SE- SX backb one or ser ver conne ction.
Switc h 4 900 SX — Fr ont View Det ail 13 Sum mary of Softw are Features Ta b l e 4 summariz es the so ftwar e fea tur es that ar e supported in the Sw i t ch 49 00 SX .
14 C HAPTER 1: I NTRODUCING THE S WITCH 4900 SX LE Ds Ta b l e 5 lists LEDs vi sible on th e f r ont of t he Sw it ch, a nd how to read t heir status a ccording to co lor . For i nfor matio n on using the LE Ds for problem solvin g , see “ Sol vin g Problems I ndi cated by LE Ds ” on page 22 .
S witch 490 0 S X — R ear Vi ew Detai l 15 S witc h 4 900 SX — Re ar V ie w D e tail Figure 2 Switch 4900 SX — r ear view Unit In fo rmat ion Label This la bel shows the following: ■ The 3C om.
16 C HAPTER 1: I NTRODUCING THE S WITCH 4900 SX Expans i on Modul e Slot Y ou c an us e this sl ot to install an Expansion Mo dule. C ontact yo ur sup pli er for further information. WARN ING : When an Expansio n Module is not install ed, ensure t he blankin g plate is fitt ed by tigh tening al l screws wit h a suita ble tool .
2 I NSTALLI NG TH E S WITC H This chap ter co ntain s the inform ation y ou need t o insta ll an d set up t he Sw i t ch 49 00 SX . It cov ers t he f ollow ing topics : ■ Packag e Co nt ents ■ Cho.
18 C HAPTER 2: I NSTALLING THE S WITCH Packag e Conte nts ■ Sw i t ch 49 00 SX (3C 17702) ■ CD-ROM ■ Ma nageme nt Q uick R eference G uide ■ Gett ing Start ed Guide (th is guide) ■ I m plem .
Rack-moun ting 19 ■ The un it is installe d in a c lean , air c onditi oned environm ent . ■ No m ore tha n four S witc h uni ts are placed on top of one anothe r , if the un its ar e free-s tandin g.
20 C HAPTER 2: I NSTALLING THE S WITCH Y ou must use the sc rews su ppli ed with the mo unti ng brac kets. Da ma ge caused to the uni t by using incorrec t screws inval idates y our w arrant y . 3 I nsert the t hre e scre ws and tig hten with a suitable s cr ewdri ver .
T he Power-up S equence 21 Chec king for Corr e ct Operat ion o f LEDs During the Power On Self T est, all po rts on th e Switch ar e disab led and the LEDs l ight i n a ra pid seq uence . When the POST h as completed, ch eck the Power/ Self T est LED to make sur e that y our Swi tch is operat ing corre ct ly .
22 C HAPTER 2: I NSTALLING THE S WITCH So lving Problems Indicated by LEDs If t he LEDs on the Swit ch indica te a pr oble m, r ef er to Ta b l e 8 bel ow , which con tains a lis t of proble ms a nd sugge sted solut ions.
Managi ng the Swit ch 23 Ta b l e 9 Probl ems wit h har dware * To Po we r Cy cle th e un it: Rem ov e an d reco nn e ct t he A C mai ns s u pply . If t he unit ha s n o A C mains supply, r emove and re connect th e DC R PS supply. Fo r T ec hnical Sup port informa tion, see A ppen dix D .
24 C HAPTER 2: I NSTALLING THE S WITCH F or in fo rm ati on ab ou t s ol v in g pr oble ms whe n mana gi ng t he Swi t ch , r ef er to th e Pr ob le m So lv in g s e ct io n in t he “ Su per Sta ck 3 Sw it ch Man ag em ent I nterface R eferen ce Guide ” on th e CD-ROM th at acco mpanies the Swi tc h.
3 S E TTI NG U P FOR M ANAG EMENT This c hapter ex plains the vario us ways of man aging a Swit ch, and det ails the steps requi red before you c an configure a S wi tch t o suit the nee ds of yo ur ne tw o rk.
26 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Met hods o f Ma naging a Sw itch Y ou c an ma nage a Sw itch using on e of th e follow ing method s: ■ Web inte rface mana gem ent — Each Swit ch has an i nternal s et of web pages t hat allow you to man age th e Sw itch usi ng a W eb browser .
Setti ng Up Web Inter face Managem ent 27 Setting U p Web Int e rfac e Ma na ge me nt Y o u can ac cess the web inter face u sing: ■ A m anage ment w orkst ation con necte d to the consol e p ort of a Swi tch, run n i ng the Ser ial Lin e Internet Pr otoc ol (SLIP) .
28 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Setting U p Ove r the Ne twor k T o manage a Swit ch using the web inter face over an IP n etwor k: 1 Set up th e Switch wit h IP infor mation. T o do this: a Access t he web inter face o f the Switch th ro ugh the con sole port .
Se tting Up Command L ine I nter face Manageme nt 29 T o conn ect the ca ble: a At ta ch th e fem a le c o nn e ct or on t he c ab le to th e ma le co n ne cto r on the c onsole po rt of t he Switch. b T ig ht en t he reta i nin g scre w s on th e ca bl e to pre ven t i t from be i ng l o os ened.
30 C HAPTER 3: S ETTING U P FOR M ANAGEMENT 4 Open the T elnet sessio n by sp ecifyin g the IP addre ss of the Swit ch. Check the docum entat i o n su pplied w ith t he T elne t facil i ty if y ou are un sure how to do th is.
Managi ng a Switc h Over t he Network 31 The IP address can be sp l it into two parts: ■ The fi rst pa rt ( ‘ 1 92. 168 ’ in th e example ) identi fie s t he network on whi ch th e de vice res ides . ■ The sec ond part ( ‘ 100.8 ’ in the ex ample) iden tifies the dev ice with in th e n etw o rk .
32 C HAPTER 3: S ETTING U P FOR M ANAGEMENT A su bnet ma sk is u sed t o div ide th e device pa rt of t he IP a ddress in to two fu rt her p art s: ■ The fi rst par t identif ies t he subnet n um ber . ■ The sec ond part id enti fies the dev ice on th at sub n et .
Logg ing in as a Defaul t User 33 Logging in as a Def ault Us er I f you manage a Switc h usi n g th e web interf ace or t he command li n e i nterface, y ou need to l og in with a val id user name an d passwor d. The Switch has th r ee de fault user names, and e ach us e r nam e h as a different password and le vel of a ccess.
34 C HAPTER 3: S ETTING U P FOR M ANAGEMENT 1 77 02u a. bk Page 3 4 Fr id ay, Apr il 6 , 20 01 3 : 31 PM.
A S AFETY I N FORM ATION Y ou m ust re ad the following sa fety infor mat ion b efore carr ying out any install ation or r em ov al of comp one nts, or any m ain tenan ce procedures on the Swit ch 4900 SX. WARN ING : Warn i n gs co ntain direction s th at you m ust follo w for y our person al safety .
36 A PPENDIX A: S AFETY I NFORM ATION Im po rta nt S afe ty I nfo rm at io n WARN ING : Insta llatio n and remova l of t he un it m ust be c arried out by quali fied p erson nel only .
Imp or ta nt S afe t y In form at ion 37 WARN ING : This unit operates under SEL V (Safet y Extr a Low V olt age) co ndition s accor ding to I EC 95 0. The con ditions are on ly mai ntai ned if the equipm ent to which it is connec ted also opera tes u nder SEL V co ndition s.
38 A PPENDIX A: S AFETY I NFORM ATION L ’ inform atio n de S é curit é Important e A V ERTISSE MEN T : L 'in stallat ion et la d é pose de ce group e doive n t ê tr e co nfi é s à un pe rsonn el q ualifi é .
L ’ inf orm ati on d e S é cur it é Im por tan te 39 hors c ircuit qu 'en d é bran chant so n cordon é lec triq ue au niveau de ce tte prise. A V ERTISSE MEN T : L ’ a ppar eil fonc tionne à un e t e nsi on ex tr ê me me n t basse d e s é cur it é qui est conf orme à la nor me CEI 950.
40 A PPENDIX A: S AFETY I NFORM ATION Wi c ht i ge S i che r he i ts in f or mat i on en WARN HIN WEIS : Die I n stalla tion und der A usbau des Ge r ä ts darf nur durch Fac hper sonal erfol gen .
Wi chti ge Sicher heit sinfo rmat ionen 41 WARN HIN WEIS : Bevo r Sie den Schalt er 49 00 SX a n da s Strom versorg ungsmod ul T yp 3 a nschlie ß en, lesen Sie b itte d ie Si cherhei tshinweis e in der B ed i enungsa n l eitung f ü r d a s Strom versorg ungsmod ul T yp 3.
42 A PPENDIX A: S AFETY I NFORM ATION 1 77 02u a. bk Page 4 2 Fr id ay, Apr il 6 , 20 01 3 : 31 PM.
B P IN - OU TS Nu ll Modem Cable 9-pin t o RS-23 2 25 -pin P C-A T Se rial Cabl e 9-pin t o 9 -pin 1 77 02u a. bk Page 4 3 Fr id ay, Apr il 6 , 20 01 3 : 31 PM.
44 A PPENDIX B: P IN - OU TS Mode m Ca ble 9-pi n to R S-232 25 -p in 1 77 02u a. bk Page 4 4 Fr id ay, Apr il 6 , 20 01 3 : 31 PM.
C T ECHNI CAL S P ECIFICATIONS Physic al Dimensio ns Height : 65.8 mm (2.59 in.) x Width: 440 mm (17.3 in.) x Depth: 368.4 mm (14.5 in .). Weight: 6.6 Kg (14.
46 A PPENDIX C: T ECHNICAL S PECIFICATIONS 1 77 02u a. bk Page 4 6 Fr id ay, Apr il 6 , 20 01 3 : 31 PM.
D T ECHNI CAL S UP PORT 3Co m p r ovi des ea sy ac cess to t echn ica l supp ort inf ormat ion t hrough a vari ety of servic es. This ap pendi x describ es thes e servic es. Inf ormation co ntained in this ap pendix is co rre ct at ti me of publ icatio n.
48 A PPENDIX D: T ECHNICAL S UPPORT 3Co m F TP S i te Do wnload drivers, patches , software, and MIB s acr oss the Inter net fro m th e 3Co m public F TP site. This service is availa ble 24 hours a day , 7 days a week. T o connec t to t he 3Com F TP site, en ter th e foll owing inform ati o n into yo ur F T P client: ■ Hostname: ft p.
Suppo rt from 3Com 49 ■ A l is t o f sy s tem h ard wa re a nd s oft wa re , in clu d in g re vis io n le v els ■ Diagno stic er r or me ssages ■ Detai ls abou t recen t conf igura tion ch ange s, if a pplicab le Here is a list of world wide tec hnica l telep hon e supp ort nu mbers.
50 A PPENDIX D: T ECHNICAL S UPPORT Retu rning P roducts fo r Rep ai r Bef ore you se nd a product directly to 3Co m for repair , y ou must firs t obta in an au tho rization n um ber . Pr o ducts sen t to 3 Com wi thout aut horization num ber s will be return ed t o the send e r unope ne d, at th e sender ’ s ex pense.
I NDEX Numbers 3C n umber 1 5 3Co m K nowledgeb ase W eb S ervic es 47 3Com UR L 47 A a ccess l eve ls of defaul t user s 33 a ddres ses IP 30 B br owser s choos ing 27 C ca ble pin- outs 43 CD-ROM 9 .
52 I NDEX P pa sswor ds of def ault u sers 33 pin as signm ents mode m c able 44 null modem ca ble 43 ser ia l c abl e 4 3 pin- outs 43 po rts co nsole 15 powe r socke t 15 powe ring- up a Swit ch 4900 SX 20 pro duct name 15 R rack mounti ng a Sw itch 4900 SX 19 Re dundant Po wer S ystem.
R EGULATORY N OT ICES FCC S TA TEM ENT T h is equipme nt has be en test ed and fou nd to compl y with t he limits f or a Cla ss A digita l device , pursuant to part 15 o f the FCC rules.
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An important point after buying a device 3Com SuperStack 3 4900 SX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com SuperStack 3 4900 SX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com SuperStack 3 4900 SX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com SuperStack 3 4900 SX you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com SuperStack 3 4900 SX will certainly help you make a decision on the purchase.
If you already are a holder of 3Com SuperStack 3 4900 SX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com SuperStack 3 4900 SX.
However, one of the most important roles played by the user manual is to help in solving problems with 3Com SuperStack 3 4900 SX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com SuperStack 3 4900 SX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
