Instruction/ maintenance manual of the product HS-DH-TGL/R5 Buffalo Technology
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User Manual TeraStation Live HS-DH-TGL/R5 www . buffa lote ch . c o m v1.6.
2 Introduction Congratulations on your new TeraStation! Your TeraStation Live is a powerful le server that’s as easy to use as a hard drive. With its straightforward conguration GUI, anyone can easily congure the TeraStation’s settings.
3 Table of Contents Getting Started ................................................................. 4 Installing Software ............................................................ 8 Accessing TeraStation Data from a PC ...........................
4 Begin setting up your TeraStation by plugging your power cable and Ethernet cable into the back of the TeraStation as shown. TeraStation Quick Setup.
5 Plug the power cord into a wall socket or surge protector. Plug type and socket will differ according to country of use. Plug the other end of the Ethernet cable into a hub, router, or switch in your network.
6 TeraStation Quick Setup Press the power button on the front panel. LEDs will light as your TeraStation boots up. After your TeraStation has completed booting up, check the LINK/ACT LED on the front of the TeraStation. If it’s lit, then your TeraStation is connected properly, and you can go on to page 8.
7 The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable, so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo Technology doesn’t recommend connecting the TeraStation directly to a PC.
8 Installing Software Insert the TeraNavigator CD into your computer’s CD-ROM drive. On a PC, setup should automatically launch. If it does not, manually launch TSnavi.exe by pressing Start and selecting the Run... option. When the Run dialog opens, type d:TSnavi.
9 TeraNavigator Setup Press the Begin Installation button to begin. If you’re installing on a PC, click on Connect this PC to TeraStation (the green, lower button).
10 TeraNavigator Setup Continue pressing Next to step through the installation. When installation is complete, you may close the installation window..
11 Two new icons will be on your desktop: Shortcut for TS-Live and Buffalo NAS Navigator . Clicking Shortcut for TS-Live takes you directly to the folders on your TeraStation. Share is the main folder that you can put les and folders in. Info contains a copy of your user manual.
12 To Access TeraStation Data from a PC: Your TeraStation uses “shares” (folders) to hold data. A share called “share” is already congured on your TeraStation, and you can create additional shares on page 40.
13 You can map additional driveletters to shares on your TeraStation. From the Start menu, select Run... . Enter your TeraStation’s hostname (you can get it from the NAS Navigator utility) or IP address. Press OK . Your TeraStation should open. “Share” is a data folder in your TeraStation by default.
14 From the Tools pull-down menu, select Map Network Drive . Choose a drive letter from the Drive: pull down menu. To specify the folder to map, either nd it with Browse or enter TS-Live share_name in the Folder: eld, where TeraStation_Name is your TeraStation’s hostname and share_name is the name of a folder on your TeraStation.
15 After installing the TeraNavigator software, your Mac will have two new icons on the desktop. The Share folder is the main folder that you can put les and folders in. NAS Navigator is the TeraStation’s client utility. Clicking Share opens the main folder on your TeraStation.
16 You can manually add TeraStation Shares (folders) to your desktop by adding them to the Mac’s server list. Begin by clicking Go , and then choose Connect to Server .
17 Select Guest and click on Connect . Note: If you have congured share permissions on your TeraStation, select Registered User and enter your Registered User credentials. Accessing TeraStation Data from a Mac Select the volume that you want to mount, such as share or share-mac , from the list of folders on the TeraStation.
18 If you don’t know your TeraStation’s IP address, there are several ways to get it. One simple method is to use the NAS Navigator client utility (included on your CD) to nd your TeraStation(s). Just click on the tab for your TeraStation and you’ll be able to read its IP address.
19 TeraStation Expansion TeraStation Live has two USB 2.0 ports on the rear. These ports can be used for adding external USB Hard Drives. TeraStation will share connected USB storage devices, allowing everyone on the network to use them. Up to two external USB hard drives may be added to TeraStation Live.
20 Power Button – Press and release the Power Button to turn the TeraStation on. Hold it down for three seconds to turn the TeraStation off. Hard Drive Access – The Access LEDs will blink green when the associated hard drive is accessed. During startup, it’s normal for all the lights to blink.
21 The Status LCD can be congured to display specic TeraStation information. Please see page 66 to congure the various display options. INIT Button – The INIT button restores your TeraStation to factory default settings. It’s located on the underside of the display, and only accessible while the door is open.
22 Power Plug – The TeraStation Live is designed for 100-120 Volt AC power. Connecting this plug to a 220 V power supply will damage your TeraStation Live. 10/100/1000 Mbps Ethernet Port – Use this port to connect your TeraStation to a switch, a router, or another computer.
23 Advanced Settings The Conguration GUI may be accessed at any time by typing the IP address of your TeraStation into the URL bar of a browser running on a computer connected to the same network as the TeraStation. This works perfectly with OS X, Linux, and other non-Windows PCs.
24 This login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password . Press the OK button when nished. User name: admin Password: password See page 47 to change your password. If this login prompt does not appear, your DHCP server may not be functioning correctly.
25 Welcome to the conguration GUI for the TeraStation! Bookmark this page in your browser so it can be easily accessed for future conguration changes.
26 You may modify your TeraStation’s hostname and description under Hostname Setup . A friendly, easy-to-remember name (e.g. “TeraStation”) is recommended. Make sure that the date and time are correct in Date and Time Setup . To synchronize time settings with those in your computer, press Use Local Time .
27 Advanced Settings Network (IP Address Properties) In most networks, TeraStation will get its IP Address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP Address is not set manually, it will default to 192.168.
28 Advanced Settings Network (Workgroup/Domain) To make your TeraStation a member of a workgroup, enter the workgroup name here and click Apply . Entering a WINS server IP address is optional. The TeraStation Live does not support Active Directory authentication.
29 Advanced Settings Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on RAID Setup at left.
30 TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four hard drives in your TeraStation. RAID may be congured several ways: RAID 0 - All four drives are combined into one large, fast drive, giving the maximum capacity for your TeraStation.
31 Advanced Settings Disk Management (RAID Setup) This page shows your current RAID arrays. You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Conguration . The RAID Scanning Settings set a specic time for the TeraStation to scan and inspect its RAID arrays.
32 Advanced Settings Disk Management (RAID Conguration) A congured RAID array may be deleted by pushing the Delete RAID Array button. This will free up all hard drives listed under Disk Structure. You will need to enter a conrmation number from the screen before the RAID array will be deleted.
33 Advanced Settings To congure an uncongured array, begin by double clicking on the array you want to congure, e.g. “RAID Array 1”. Choose your RAID mode under RAID Settings and put checks next to the hard disks you want included in the array under Disk Structure .
34 Advanced Settings Disk Management (Disk Check) When RAID Conguration is done, a disk check will run automatically. This may take several hours to complete. Performance of the TeraStation will be slower than normal while the disk check is running.
35 Advanced Settings Disk Management (RAID Conguration) You’ll see this screen when your new RAID Array is completely congured. Click on Shared Folders and turn to page 40 to begin setting up shares on your TeraStation.
36 Advanced Settings Disk Management (USB Settings) If you’ve plugged an external USB hard drive into one of the USB ports on your TeraStation, you may set it up from this page.
37 Advanced Settings Disk Management (USB hard drive setup) From here you can see your USB hard drive’s setup information. If the hard drive’s information isn’t displayed properly, try restarting your USB hard drive and then restarting your TeraStation.
38 Disk Management (Disk Check) To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive or array that you want to check from the Target dropbox and click the Start Disk Check button. Performance will be slower while the disk check is running.
39 Disk Management (Disk Format) To format a hard drive or array, select it from the Target Disk drop box. Choose the le system desired from the File System dropbox (internal drives can only be formatted with XFS). Note that FAT32 has a 2 gigabyte single le size limit.
40 Advanced Settings Shared Folders To add new shares to your TeraStation, select Shared Folders from the left side menu, and then click the Add button. To delete a share, select the share you’d like to delete, and press the Delete button. Deleting shares will remove the share and erase all of the les and folders inside that share.
41 Advanced Settings Add a new Shared Folder To add a new shared folder, enter a name for it in the Shared Folder Name box and choose which Disk Space it will reside in.
42 Advanced Settings Shared Folders (Access restrictions) To use Access Restrictions for a share, select Enable . Highlight groups or users in the All Groups/ Users column and use the left-pointing ar.
43 Advanced Settings Shared Folders (Service Setup) To allow FTP Access to TeraStation, choose Enable for FTP Server . To enable legacy AppleTalk support, choose Enable for AppleTalk Protocol . FTP Server Info: Enabling the FTP Server will allow users to connect to shares via FTP protocol.
44 Advanced Settings Shared Folders (DFS Setup) To allow Distributed File System (DFS) technologies for Windows Server 2003 R2, select Enable and click the Apply button.
45 Advanced Settings Group Management Groups allow for easier management of permissions in some networks, specically networks with a lot of users in different departments. To Delete a group, put a check next to its name and click Delete . To add a group to your TeraStation, click Add .
46 Advanced Settings User Management TeraStation is precongured with two users, admin and guest , out of the box. The admin and guest user accounts cannot be deleted. To delete any other user, put a check next to their name and click Delete . To add a new user, click Add Local User .
47 Advanced Settings User Management (changing passwords) To change an account’s password, click on the name of the account under User Settings . Note: if a user name and password are used to log in.
48 Print Server (Settings) A USB printer, plugged into a USB port on the rear of your TeraStation, may be used as a Windows Print Server on your network by choosing Enable and then clicking Apply . TeraStation supports most PostScript printers. It doesn’t support bi-directional printers.
49 USB Settings Print Server - Printer Share Installation If TeraStation is set up to share your printer (page 48), you can easily add the printer to any Windows PC on your network. Follow these steps for each PC that you want to be able to access the printer.
50 USB Settings Print Server - Printer Share Installation (continued) The Add Printer Wizard will launch. Select the proper driver for your printer. If your printer is not in the list, you’ll have to insert the CD that came with your printer into your PC’s CD-ROM drive and press the Have Disk button.
51 Advanced Settings Print Server (Delete Print Queue) If a corrupt print job is sent to a printer, printing may suddenly fail. If your print jobs seem to be locked up, clearing the print queue may resolve the issue. To execute the Delete Print Queue program, press the Delete button.
52 With Buffalo’s WebAccess, you can access your TeraStation from anywhere in the world with an Internet connection. It’s easy to access your les, or share them with other people, wherever they may be. WebAccess WebAccess is set up from within the Conguration GUI.
53 Select ‘Folders Setup’ in the left-side menu. Any shares on your TeraStation will appear on the list to the right. Click on the icon beside it to select a share for web access. Choose your desired level of Web Access from the ‘Web Access Settings’ dropbox: ‘Disable’ will prevent remote access to this share through WebAccess.
54 To access your TeraStation remotely, open a browser window on any computer connected to the Internet and go to buffalonas.com . In the dialog box, type the BuffaloNAS name that you set on page 48. Alternately, you can go directly to your share by typing BuffaloNAS.
55 To access individual folders on the right, click on their open links. Using WebAccess Clicking on individual les will give you other options, depending on the letype.
56 Advanced Settings Troubleshooting Multiple Shares When accessing multiple shares to a Windows PC, you may see this error message. This is caused by having multiple shares to the same resource using different login credentials. The error occurs when connecting to at least one secure, restricted share.
57 Advanced Settings Mapping Multiple Shares When mapping any share, select the Connect using a different user name option. A login and password prompt will appear. Use the username and password required by any secure, restricted shares for all shares.
58 Advanced Settings Disk Backup To create a backup job, click on a Job Number . The Edit Backup Job dialog will appear..
59 Advanced Settings Disk Backup (Edit Backup Job) A Backup Job can run regularly on a daily or weekly schedule, or immediately by appropriate choices in the Backup Job Schedule eld. Date and Time for the backup may be entered, and Encryption and Compression enabled or disabled.
60 Advanced Settings Disk Backup (TeraStation List) The TeraStation list shows other TeraStations in your network that you can congure network backups to.
61 Advanced Settings Disk Backup (Add TeraStation) To add a remote TeraStation to your network, enter its numerical IP Address in the Remote TeraStation IP Address eld and click the Add to List button. For remote TeraStation backups, make sure both rewalls are congured to allow trafc in and out of their networks.
62 PCast and DLNA are special services that can run within TeraStation, allowing it to be a media server for LinkTheater or other digital multimedia players. The LinkTheater product is a media server that connects to your television and streams multimedia content.
63 PCast Settings - LinkTheater Media Server Function: The Media Server Function will need to be enabled for this function to work. If you do not own a LinkTheater than disabling this feature is recommended. Media Folder: The Media Folder species which shared folder to share with LinkTheater.
64 PCast Settings - LinkTheater Get to this page by clicking Choose Devices on the previous page. Search for DLNA Client: This will show a list of all clients that could connect to the media server. For any that you want to have access, put a checkmark next to their MAC address and click Allow Access .
65 Using your TeraStation with iTunes Your TeraStation may be used as a music server for computers running iTunes. As long as PCast’s Media Servers function is enabled, the Media Folder (“Share” by default) will appear in iTunes on computers on the same subnet.
66 Using your TeraStation with iTunes You can congure iTunes to store all of your music on the TeraStation if desired. To do so, select Edit and then Preferences .
67 Using your TeraStation with iTunes Browse to the media folder on your TeraStation (by default, the media folder is //TS-Live/share ). Click OK , and then OK again.
68 Advanced Settings Maintenance (Notication) If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notied of any disk events by email. To set this up, enable Mail Notication and enter the IP Address of your SMTP server* in the SMTP Server Address eld.
69 Advanced Settings Maintenance (Alert Settings) Alerts can be congured on the TeraStation to make audible noises when a problem is detected. Along with the audible noise, alert emails will be sent out if Mail Notication was properly congured.
70 Advanced Settings Maintenance (Status LCD) The Status LCD Setup allows conguration for the LCD display on the front of TeraStation. Please select the type of information that the front panel should display from the LCD Display Items .
71 Advanced Settings Maintenance (Syslog Transfer) Check Enable to allow system logs to be transferred. Press Apply once all of the settings have been congured.
72 Advanced Settings Maintenance (Shutdown) From the Shutdown page, press Apply to shutdown TeraStation. This has the same function as holding down the power button on the front of TeraStation, but may be done remotely. Turning on the TeraStation after a shutdown requires a physical button push on the front of TeraStation.
73 Advanced Settings Maintenance (Initialization) Initialization is a reset procedure that restores all settings back to the default, out of box, conguration. All conguration, users, groups, and backup jobs are lost, but actual data and shares on the hard are NOT lost.
74 System Status (System Information) This page shows you the System Information for your TeraStation. Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Live. These must be executed from a Windows PC on the same network.
75 Advanced Settings System Status (USB Details) This page shows you details on USB hard drives plugged into your TeraStation..
76 Advanced Settings System Status (Drive Properties) This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation.
77 Advanced Settings System Status (Network Information) This page shows you the System Information for your network connection..
78 System Status Log Information This page lets you save or display system log information. Choose the log you want from the Log Type dropdown and click Save .
79 TeraStation Client Utility This is the TeraStation Client Utility . Installed on your PC, it allows you to access each of the TeraStations on your network.
80 TeraStation Client Utility IP Address Setup Here, you may enter your IP Address and Subnet Mask manually, or enable your TeraStation to acquire them automatically from a DHCP server. You’ll need the administrator password to use this screen. Press OK when you’re done.
81 If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based conguration screens. Run a Disk Scan in the event of this error. If that does not resolve the problem, a format is recommended.
82 Error Code Description Alert Sound E00 MPU error: Main MPU is not responding. A E01 Error on DRAM DATA LIN A E02 Error on DRAM ADDRESS LINE A E03 Error on RTC CHIP A E04 Failed to load kernel (FLASH error) A E10 UPS AC LINE FAIL Error B E11 FAN Error: Fan rotation speed is low or fan is stopped.
83 Replacing a Hard Drive Safety Warning: Do not use a replacement Hard Disk Drive which has more than 0.92A at 5Vdc and 0.9A at 12Vdc for the specification of current load. Do not use any Hard Disk Drive which does not have required safety certificate (example: MET, UL) approved by NRTL.
84 Replacing a Hard Drive Turn the key counter-clockwise to open drive door. Squeeze the tabs gently and swing the tray latch upward. The hard drive tray will now slide out.
85 Gently push down on the two tabs to release the plug. Lower the drive carefully to the work surface..
86 Pull the plug straight out to remove the drive. To remove the hard drive from its cage, set the assembly on a soft surface and remove these four screws.
87 Install a new hard drive by doing the same steps in reverse order: Begin by screwing the new hard drive into the cage. Plug the power/data connector into the hard drive. Slide the hard drive cage back into the TeraStation. Press the latch down to lock the hard drive cage in place.
88 Technical Specications LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T Transmission Types: 1000Mbps/100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T Manchester Coding Access Media: CSMA/CD Media Interface: RJ-45 USB Standard: USB 2.
89 Contact Information (North America) Buffalo Technology USA Inc. 4030 West Braker Lane, Suite 120 Austin, TX 78759-5319 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@ buffalotech.
90 Buffalo Technology UK Ltd. 176 Buckingham Avenue, Slough, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Phone (UK only): 08712 50 12 60* Phone: +353 61 70 80 50 Email: helpdesk@buffalo-technology.
91 Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below. For each individual product and revision, please send one individually packaged self addressed padded CD shipping envelope, containing a blank CD-R to the following address: Buffalo Technology USA Inc.
92 Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below. For each individual product and revision, please send one individually packaged self addressed padded CD shipping envelope, containing a blank CD-R to the following address: Buffalo Technology Ireland Ltd Free Zone East, Shannon, Co.
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