Instruction/ maintenance manual of the product VP1000 BT
Go to page of 76
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Us e r G u i d e B T HOME MONIT OR VP 1 000 The 24-Hour Security and Reporting System for your Home.
1 CONTENTS Contents B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Section 1 – Getting Started Introduction 2 Key Features 2 Overview 3 Section 2 – Installing Y our B T Home Monitor V.
2 SECTION 1 S ection 1 – Getting Star ted B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Introduction W elcome to B T Home Monitoring – the 24 hour security and reporting system for your home.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 3 SECTION 1 Magnetic contact Dummy External Siren Show that your home is protected using the Adhesive Stickers or the optional External Dummy Siren.
S ection 2 – Installing Y our B T Home Monitor VP1000 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 This section will give you all the information you need to install the B T Home Monitor VP1000 – within seven easy to follow steps: • Step 1 – Inside The Box.
Step 2 - Activating the Control Panel The Control Panel comes with its wall mounting bracket already fixed in place. We recommend that you leave this in position to complete installation and registration. Wall mounting is explained at the end of the installation process.
6 SECTION 2 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 3 – Installing the Wireless Sensors L OCA TING THE WIRELESS SENSORS Y our BT Home Monitor VP1000 is pre-programmed for easy installation in your home.
7 SECTION 2 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 INST ALLING THE MAGNETIC CONT ACT Within your package, there is one wireless Magnetic Contact. Its purpose is to detect the opening of a door or a window. The Magnetic Contact has two halves, which are fitted to each side of a door or window.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 MOUNTING USING SCREWS • Remove the cover by unscrewing the closure screw. Fig 7. Fig 7. • Gently pull apart the base from the cover. • Gently bend back the circuit board retainer and detach the circuit board from the base.
Position of adhesive for flat wall mounting Position of adhesive for corner mounting Loosen screw and pull the two halves apart Lens B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T o install the Movement Detector, follow these instructions: ACTIV ATING THE BA TTER Y Fig 8.
• LED • OFF T urns your system off • ST AR Gives a status report • ON T urns your system on fully • ON Home T urns your system on, using the ‘home’ setting B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 MOUNTING USING SCREWS • Remove the front cover using a screwdriver.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 4 – Registering For Y our B T Home Monitoring Account Once the Control Panel and sensors are installed at home, you are ready to link the B T Home Monitor VP1000 reporting system. In order to get your account up and running, you will need to register.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 These are the default settings as programmed into your Control Panel. W e advise you to accept and continue, and return later if you have personalised any system settings. Y ou can change the settings by overwriting with the new details.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 5 – Completing Installation INPUTTING YOUR PROPER TY IDENTIFICA TION NUMBER In the previous step, you will have received your Property ID Number. This should now be input into your B T Home Monitor VP1000 Control Panel.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Step 6 – T esting Y our System 1 PREPARA TION • Make sure all windows and doors are closed and sensors are undisturbed. • The Control Panel should read BT HOME MONIT OR or READ Y. • If the system is NOT READ Y, query the Control Panel by pressing the SHOW / OK button several times.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 4 FULL TEST OF WHOLE S YS TEM It is advisable to disable your Internal Siren for this test. T o do this, follow these instructions: PRESS DISPLA Y T wice until the display shows SY S TEM PROFILE.
S ection 3 – Using Y our B T Home Monitor VP1000 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 This section describes the day to day use of the B T Home Monitor VP1000 security and reporting system. The Control Panel Using the Control Panel you can manage all system functions.
17 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 The Keyfob The Keyfob lets you switch your system on and off without having to use the Control Panel. Fig 18 Press ON and ON Home together to send an Emergency alert. Press ON and ON Home together to send an Emergency alert.
18 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 User Codes Up to 8 users can be given a unique 4 digit User Code, to turn the system on and off. The Master Code is USER 1 and is the only code which allows access to the System Profile menu.
19 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SWIT CHING ON HOME It is possible to switch your system on when you are at home, to protect people inside the property.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 20 SECTION 3 Sensor R esponse T ypes Y our BT Home Monitor VP1000 and sensors are pre-programmed with default settings, as follows: Sensor 1.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 21 SECTION 3 If you want to change the response type, follow the instructions below: PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your USER PIN – if you have not selected a personal PIN number, this will be the default setting – 2580.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 22 SECTION 3 Sensor Alerts INTRUSION SENSORS If an event occurs when the B T Home Monitor VP1000 is switched ON HOUSE or ON HOME the active sensors will trigger an alert.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 23 SECTION 3 Alert Messages MESSAGES FROM BT HOME MONITORING Each message sent by B T Home Monitoring contains the details of your property and up to the first three recorded events. This message may be read to you over a fixed line telephone, or written in a text message or e-mail.
24 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Alarm On and Off Status ONL Y A V AILABLE IF Y OU HAVE AC CESS TO THE INTERNET A special feature of your BT Home Monitor VP1000 allows you to see whether your alarm is switched on or off via your personal online account.
Remote access Y ou can call in and operate many features of your BT Home Monitor including switching it on and off, leave and pick up messages, and hear a status report of the last 10 events recorded in your home. Dial the number that your BT Home Monitor is connected to and let it ring between 2 and 4 times, then hang up.
26 SECTION 3 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Hear a status report Y ou can dial 08704 05 05 04 and listen to a status report of the last 10 events that have occured in the monitored property. • Dial 08704 05 05 04 . • On answer, press 2 • Enter your 6 digit property code to hear the last 10 events, latest first.
27 SECTION 4 S ection 4 – Panel F unctions B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Y our BT Home Monitor VP1000 has two menu systems: • User Settings – which all users can access. Basic functions can be altered using this menu.
28 SECTION 4 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 System Profile Menu The System Profile Menu consists of these options: • Change User Code • T est Ext Siren • Add / Del S.
SHOW / OK SHOW / OK NEXT B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete / Change Sensor Y ou can add up to 28 wireless sensors to the B T Home Monitor VP1000 system. Provided with the package are 3 wireless sensors, and these are pre-programmed to function as soon as the battery is activated.
SHOW / OK NEXT SHOW / OK NEXT 0 HOME B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T o name the room in which the detector is to be located, follow these instructions: PRESS DISPLA Y Display shows S (number): L OCA TION. Y ou need to choose from the following list of locations.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Y ou may at some point decide you do not wish to use one or more of your wireless sensors. T o delete a sensor from the Control Panel, follow these instructions. PRESS DISPLA Y Until the display shows SY S TEM PROFILE.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 32 SECTION 4 At the Control Panel, follow these instructions: PRESS DISPLA Y Until the display shows SY S TEM PROFILE. Enter your MAS TER CODE – if you have not selected a personal PIN number, this will be the default setting – 2580.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 33 SECTION 4 Add / Delete Keypad The BT Home Monitor Keypad acts as a wireless remote control for your B T Home Monitor VP1000 system. Carry with you around the home to turn your Security System on and off, or change settings, at the touch of a button.
NEXT SHOW / OK NEXT B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 34 SECTION 4 T est Sensors Y ou can complete a diagnostic test on your B T Home Monitor VP1000 sensors using this option. T o do this: PRESS DISPLA Y Until the display shows SY S TEM PROFILE.
35 SECTION 4 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SIREN ON TIME When your B T Home Monitor VP1000 triggers in response to unwanted activity, the internal siren will sound immediately (unless the detector is on an entry delay). Y ou can choose how long you would like the internal siren to sound for.
36 SECTION 4 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Record Speech The BT Home Monitor VP1000 has a record speech function. If you have a room or location which isn't part of the pre-recorded list, you may record up to 5 phrases or terms which your system can play aloud.
SECTION 5 S ection 5 – Accessor y F unctions B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Y ou can expand or change the layout of your B T Home Monitor VP1000 system at any time. Add up to 28 wireless sensors, including Smoke Detectors, additional Movement Detectors and Magnetic Contacts.
38 SECTION 5 B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SETTING SENSOR RESPONSE TYPES Intruder Alerts Choose any of these response types to monitor for intruders. The sensor can be programmed to sound immediately when triggered, or programmed with a time delay which gives you time to switch the system off on entering your home (i.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Keyfobs and Keypads When adding new Keyfobs or Keypads to your system, you only need to allocate them a number. With Keyfobs, it is important that you make sure the number corresponds to the User Code number on the Control P anel and your personal account.
SHOW / OK SHOW / OK B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SELECTING THE SENSOR RESPONSE TYPE The Response T ype is the way your sensor will react when triggered. Y ou can change this setting at any time, should you decide you want a different type of response to occur.
NEXT SHOW / OK NEXT SHOW / OK SHOW / OK SHOW / OK 0 OFF 0 HOME NEXT B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 SELECTING A SENSOR SIGNAL Decide if you want the sensor to make a sound when triggered, when the system is switched off.
NEXT SHOW / OK NEXT SHOW / OK SHOW / OK 0 OFF NEXT 0 HOME B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete Keyfob ADDING AND NUMBERING A KEYFOB At the Control Panel, follow these instructions: PRESS DISPLA Y Until the display shows SY S TEM PROFILE.
NEXT SHOW / OK SHOW / OK NEXT SHOW / OK 0 OFF NEXT 0 HOME B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete Keypad ADDING AND NUMBERING A KEYPAD At the Control Panel, follow these instructions: PRESS DISPLA Y Until the display shows SY S TEM PROFILE.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Add / Delete Smoke Detector The BT Home Monitor Smoke Detector alerts you if smoke is detected in your home. It will sound a high-pitched alarm to warn anyone inside the property, and send an alert via your B T Home Monitoring system to all your contacts simultaneously.
S ection 6 – Using An Online Account B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 This section describes the features of your BT Home Monitoring online account.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Account Details This section contains your account details input at the time of registration. Y ou can update these details at any time by overwriting the information and clicking the UPDA TE button.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Event Details If an alarm event is shown in the MONIT OR MY PROPER TY event log, this can be explored further in the EVENT DET AILS section. Select the event you would like to view and check the VIEW FULL ACTIV A TION DET AILS button.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Locations The LOCA TION section contains details of the sensors set up in your home, and where they are located, so your BT Home Monitor can tell you exactly where an event has occurred.
S ection 7 – Troubleshooting B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 FAQ RECEIVING YOUR BT HOME MONIT OR I have just purchased / received my BT Home Monitor and a part of the equipment is missing. Call BT on 0800 587 8877 and we will assist with whatever elements are missing.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 If I use the adhesive tape can I remove Sensors or change the batteries? Y es, the adhesive tape is only affixed to the rear of the wireless Sensors. This means that the covers of all Sensors can be removed in order to replace any batteries.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Will my data be safe? B T will protect your data according to the Privacy Policy available at from the B T Helpdesk or www.myhomemonitoring.bt.com Our secure servers ensure the safety of data passed between yourself and our B T Home Monitoring service.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 PROBLEMS WITH THE BT HOME MONITOR SYSTEM My B T Home Monitor Control P anel is displaying an alert I don't understand – what do I do? The BT Home Monitor User Guide contains a complete list of all the possible problems.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 What happens if a Sensor appears to be malfunctioning? In the first instance, refer to the T roubleshooting information contained in your User Guide. If the problems persist, please call B T’s helpdesk on 0870 240 1979 for further assistance.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 PROBLEMS WITH THE ONLINE ACC OUNT FOR INTERNET USERS ONL Y I keep getting asked for my password after I am logged in? For security reasons, .
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 I have an answerphone, will the alerts still get through? Upon activation, the monitoring service will first dial your home. If it encounters an answering machine, you may receive a message or part- message alerting you to the event, and asking you to respond.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Guide T o Alerts The BT Home Monitoring service receives and interprets the messages sent by the sensors in your home.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Sensor Response Type Internet and/or Description of Event What Happens T ext Messages Home Burglar Alarm Received when intrusion Y our home is telephoned Home/House ( BA in text message) is detected in your home.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Sensor Response Type Internet and/or Description of Event What Happens T ext Messages N/A Signal Blocked Received if a sensor The first nominated ( SB in text message) or sensors cannot contact on your list is communicate with the informed.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Sensor Response Type Internet and/or Description of Event What Happens T ext Messages N/A Alarm ON Received if you have Online Account updated. opted to receive alerts every time your BT Home Monitor is turned ON.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T roubleshooting This table summarises the messages displayed and announced by your Control Panel when it requires attention or has stored an event. If one of these messages occurs, please check and use the suggested action to resolve.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Comms Failure The panel was not able to contact the Check that the number in the panel is B T Home Monitoring Service. correct. The 1st T elephone Number should be 0870 160 1348 and the 2nd should be 0870 160 1349.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Remote Keypad A keypad has a low battery. Check the Keypad (details will be on Low Battery the panel). Replace the battery. Remote Keypad A Keypad hasn’t communicated with the Check the Keypad (details will be on Inactivity panel for 4 hours.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Support Contact Us T rained B T advisors are on hand to help with a ny issues, questions or requests you may have. T o assist us in giving you the fastest possible service, please use the telephone number most relevant to your query.
S ection 8 – General Information B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Product Information Wireless systems are reliable and tested to high standards.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Size: 250 x 190 x 44mm (9 13 / 16 x 7 1 / 2 x 1 3 / 4 in) W eight: 905g (2 lb) excluding batteries Colour: Stone MAGNETIC CONT ACT Frequency (MHz): 868.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Operating T emperature: –10° to 50°C (14° to 122°F) Dimensions: 117 x 65 x 47mm (4 5 / 8 x 2 9 / 16 x 1 7 / 8 in) Colour: Ivory KEYFOB Frequency (MHz): 868.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 B T Guarantee Y our BT Home Monitor VP1000 is guaranteed for a period of 12 months from the date of purchase.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 T erms And Conditions For the conditions of use for BT’s products and services, please refer to B T .
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 equipment that is required to interact with the platform and personal online account. Further details about the Service are included in Annex 1. “Premises” means the location of the Equipment.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 reasons, and where we need to tell you about this we will give you as much notice as we can.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 11. IF YOU BREAK THIS CONTRA CT W e can suspend the Service or end this Contract (or both) at any time: (a) with immediate effect if you materially breach this Contract; (b) with immediate effect if we believe that the Service is being used in a way described in paragraph 10.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 14.4 Our liability to you in contract, tort (including negligence) or otherwise in relation to this Contract is limited to £5,000 for any one incident or series of related incidents and to £10,000 for all incidents in any period of 12 months.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 20.3 The provisions of paragraphs 21.1 and 21.2 shall not affect the parties rights or remedies in relation to any fraud or fraudulent misrepresentation.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 System Requirements, you must have: • A mains 240V power supply for the Equipment. • An active telephone line (the Service is compatible with most forms of residential telephony connection except ISDN2e) Please Note: Monthly monitoring charges will become payable.
B T Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725 Visit us at www.bt.com Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time.
An important point after buying a device BT VP1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BT VP1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BT VP1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BT VP1000 you will learn all the available features of the product, as well as information on its operation. The information that you get BT VP1000 will certainly help you make a decision on the purchase.
If you already are a holder of BT VP1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BT VP1000.
However, one of the most important roles played by the user manual is to help in solving problems with BT VP1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BT VP1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
