Instruction/ maintenance manual of the product 450 BT
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B T V er ve 450 U ser Guide.
• Ultra slim handset. • Answering machine with up to 15 minutes digital r ecording time and helpful voice prompts. • 200 Name and number phonebook to store all your contact numbers for easy dialling. • Stor e a directory entr y then copy it – or the entir e phonebook – to another B T V erve 450 handset.
Section This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Bef ore you mak e your first call you will need to set up your phone. F ollow the simple instructions in ‘Getting Started’, on the next few pages.
4 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com In this guide Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . .
Sounds Handset ringer . . . . . . . . . . . . . . . . . . . . . . . . 31 Handset beeps . . . . . . . . . . . . . . . . . . . . . . . . 31 Settings Display contrast / Handset name . . . . . . . . . 33 Auto answer . . . . . . . . . . . . . . . . . . . .
T o enable / disable remote access . . . . . . . . . 52 If you for get to switch on your answering machine . . . . . . . . . . . . . . . . . . . . 53 Operating your answering machine remotely . . . . . . . . . . . . . . . . . . . . . 53 T ex t messaging Subscribe to the text messaging service .
Location Place your BT V er ve 450 within 2 metres of the mains power socket and telephone so cket so that the cables will r each. Make sur e it is at leas t 1 metre away fr om other electrical appliances to avoid interference. Y our BT V er ve 450 works by sending radio signals between the handset and base.
Battery low warning If the icon flashes in the handset display you will need to rechar ge the handset before you can use it a gain. Y ou also hear a low battery warning beep once every 60 seconds. During charging, the icon will scroll in the display .
Setting up for multiple packs If you have purchased a B T V er ve 450 multiple pack, you will need to prepar e any additional handsets and chargers for use. For each additional handset and char ger: 1. Insert the cable thr ough the chan nel at the rea r of the cha rge r and inse r t the plug int o the power sock et.
Date and time Providing you have subscribed to your network’ s Caller Display ser vice, the date and time is set automatically f or all handsets when you receive your first call. The date and time is recor ded with each answering machine message you receive.
11 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Getting to know your phone BT Press to open the B T Ser vices menu, page 44. (UP) Redial In standby , press to open and scroll through the R edial lis t, page 19.
12 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Handset display Getting to know your phone Display icons Shows handset battery s tatus. Scrolls when the handset is char ging. Empty when filled in black.
Base Getting to know your phone Off hook light Flashes when the handset is taking or making a call. Power light On: power on. Find Press to ring all r egistered handsets, helpful for finding a missing handset, page 22. Also used during the registration pr ocess, page 63.
Navigating the menus Y our BT V er ve 450 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page. When the handset is switched on and in standby: 1. Press Menu to open the main menu. 2.
Menu map 15 Getting to know your phone If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com T ext W rite new text Inbox Outbox T emplate T ext settings Answer machine Play messages Delete msg Answer on/off Outgoing msg Ans.
U sing the phone 16 When you make a call, the light on the base flashes. Call timer Y our handset will automatically tim e the duration of all external calls. The handset display shows the call duration both during and f or a few seconds after your call.
Receive a call When you receive a call, the phone rings. The display shows the caller’ s number if available or the caller’ s name if it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows External call .
During a handsfree call, press or to change the volume. Earpiece / handsfree volume During a call you can adjust the volume of the earpiece or loudspeaker . There are 5 levels. 1. Press or to increase or decr ease the volume. Secrecy (Mut e) During a call, you can talk to someone nearby without your caller hearing.
2. Press to end the call. Answer a call handsfree When the phone rings: 1. Press . The call is tr ansferred to the handset loudspeak er . Switch t o hands free during a call 1. During a call: press to put the call on the loudspeak er . T o switch handsfree off and return the call to the earpiece, press again.
Press Clear to delete any unwant ed digits and then enter new ones using the keypad. If the directory is full, the display shows Memory full and the number will not be saved. Y ou will need to delete a number in the directory first, see page 26. Redial a number fr om the redial list 1.
4. Press Yes to confirm or No to cancel. 5. Press Back to ret urn to the previous menu level. Delete all redial numbers 1. Press . The last number dialled is displayed. 2. Press Option and scroll to Delete all and press OK . 3. Press Yes to confirm or No to cancel.
Paging calls cannot be answer ed by a handset. Find handset (Paging) Y ou can ring a handset to help locate it. 1. Press on the base. All handsets register ed to the base will ring for up to 30 seconds. 2. Press on the base again to stop the ringing or press a button on any handset.
Direct or y Y ou can store up to 200 names and numbers in the direct or y . Names can be up to 15 char acters long and numbers up to 24 digits. Stor e a name and number 1. From standby , press . The dir ector y menu is displayed. 2. When storing the firs t entry: New entry is highlighted.
T o search alphabetically Press the relevant k eypad button, e.g. for the entries beginning with T pr ess once then scroll or through the entries. Call groups Y our options ar e: General F amily Business Friends Utilities VIP Others No Group View an entry 1.
Edit a name and number 1. Press . 2. Scroll or to the entry you want. 3. Press Option and scroll to Edit entry and press OK . 4. Use the keypad t o enter a new name. 5. Scroll to Number to enter a new number . 6. Scroll to Group to select a differ ent group.
Y ou can copy the entir e director y to another handset registered t o the base. If the directory becomes full during copying the display shows Memory full . If copying is not successful the display shows Dir. copy failed . If you copy an entry that already exists in the receiving handset it will creat e a duplicate entry .
Delete entire directory 1. Press . 2. Press Option and scroll or to Delete all and press OK . 3. Press Yes to confirm or No to cancel. 4. Press Back to ret urn to the previous menu level. Edit call group name 1. Press . 2. Press Option and scroll or to Edit call grp and press OK .
Change call group ringtone 1. Press . 2. Press Option and scroll or to Edit call grp and press OK . 3. Scroll or to the call group you want. 4. Press Option . Scroll to Ringtone . Press OK . 5. Press or to choose the ringtone. A sample of each one is played.
4. If a name and number is already allocated to the Speed dial you have chosen they will be displayed. T o re-use this Speed dial see, “T o edit a Speed dial”. 5. If the Speed dial is empty No number is displayed and then all the Directory entries.
T o edit a Speed dial 1. Press . 2. Press Option and scroll or to Speed dial and press OK . 3. Scroll or to the Speed dial you want to edit and press OK . 4. The name and number is displayed, press Option and Edit is displayed. 5. Press OK to confirm, and then scroll or to the entry you want and press OK to save.
Sounds 31 Handset ringer 1. Press Menu , scroll to Sound and press OK . 2. Ringer is highlighted. Press OK . 3. The current External melody is highlighted. Press or to select the ringtone you want f or ex ternal calls. 4. Scroll to the Internal melody .
5. Scroll to Battery low . Press or to select On or Off . 6. Scroll to Out of range . Press or to select On or Off . 7. Press OK to confirm. 8. Press Back to ret urn to the previous menu level. 32 Sounds If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.
Settings 33 Handset settings Display contr as t / Handset name 1. Press Menu , scroll to Settings and press OK . 2. H/set settings is highlighted. Press OK . 3. Scroll to Display and press OK . 4. Press or to select the contrast setting. 5. Scroll to Name .
Handset reset 1. Press Menu , scroll to Settings and press OK . 2. H/set settings is highlighted. Press OK . 3. Scroll to Handset reset and press OK . 4. Press Yes to confirm or No to cancel. Base settings Ringer 1. Press Menu , scroll to Settings and press OK .
Handset priority 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Base settings . Press OK . 3. Scroll to H/set priority . Press OK . 4. All handsets is highlighted. Press OK for all handsets to ring together . Or Scroll to Select handset .
PBX/switchboard access code 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Base settings . Press OK . 3. Scroll to PBX access . Press OK . 4. Enter the code you want, then press OK . 5. Press Back to ret urn to the previous menu level.
S ys tem reset This resets your B T V er ve 450 to its original settings. 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Base settings . Press OK . 3. Scroll to System reset . Press OK . 4. Enter the system PIN (original setting = 0000) and press OK .
Date/Time/Alarm Set date and time Providing you have subscribed to your network’ s Caller Display service, the date and time is set automatically when you receive your first call. 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Date/Time/Alarm .
Set alarm call 1. Press Menu , scroll to Settings and press OK . 2. Scroll to Date/Time/Alarm . Press OK . 3. Scroll to Alarm . Press OK . 4. Enter the alarm time, using the 24 hour format, e.g. 0730 f or 7.30am. 5. Scroll to Alarm on/off . Pr ess or to select Daily , Once or Off .
40 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Calls lists Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’ s number on your handset display (provided it is not withheld) prior to answering the call.
41 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com When a Calls list is open, press to scroll from the newest call to the oldest, or press to scroll fr om the oldest call to the newest. 5.
42 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 4. Enter the name. 5. Scroll to Number and edit the number if requir ed. 6. Scroll to Select group and press or to set the call group you want.
Delete an entry 1. Press . 2. Press or to scroll thr ough the lis t to the entry you want. 3. Press Option . Scroll to Delete and press OK . Display shows Deleted . 4. Press Back to ret urn to the previous menu level. Delete entire Calls list 1. Press .
44 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com B T Network Ser vices By selecting the BT Services menu you can access a range of useful pre-stor ed numbers and fur ther BT Calling Featur es.
45 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Call W aiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset.
46 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Answering machine Y our BT V er ve 450 can digitally record up to 15 minut es of messages or up to 59 messages. Each incoming message can last up to a maximum of 1 minute.
47 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Answer and Record The pre-set Answer and Re cord outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.
48 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 4. Scroll to Ans & Rec or Answer only and press OK . 5. Y our message is then played back. If you want to delete it, press Delete during playback.
Call screening When the answering machine is on and takes a call, you can listen to the caller leaving a message. Y ou can then identify the caller and decide whether to tak e the call in person. The call can be heard thr ough the base speaker , or the handset as follows: 1.
50 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Message playback 1. Press Menu . Scroll to Answer machine . Press OK . 2. Play messages is highlighted. Press OK . 3. The handset displays the number or name of the caller if available, and the date and time it was received.
Memory full If the caller’ s s till talking when the memory becomes full the caller hears “Thank you for calling” and the machine will hang up. Y ou must delete messages bef ore your machine will be able to recor d new ones. T o delete old (played) messages, see page 50 or opposite for instructions.
52 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com to play the next message. to pause and resume playback. to stop playback. ad jus t the s pea ke r vol um e + or – d uri ng pl ay ba ck.
If you for get to switch on your answering machine 1. Call your number from another phone and let it ring. After 20 rings the machine will switch on and answer your call. 2. Enter your remote access PIN. Play back your messages as shown below in ‘Operating your answering machine r emotely’.
54 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Delete current message Skip forward to next message Set answer mode – this lets you.
T ex t messaging 55 W elcome to the BT text messaging service on your BT V erve 450. Y our BT V er ve 450 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. The fixed line text service is provided under BT’ s terms and conditions for teleph one ser vice.
If the text is not sent, the display shows Message failed . It is stored in the Outbox. Writing tips Use the k eypad to enter letters and numbers, eg to write today (2day): Press four times to enter 2. Press once to enter d. Press once to enter a. Press three times to enter y .
T emplates There are five pr e-set templates Please call I'll be there at Thank you I'll call you Happy Birthday! Receiving a call while writing a text If you are writing a text and you receive a call the text will be lost.
4. The message is displayed. Press Option to Send , Store , add a Template , Delete or Delete all . 5. Press to cancel at any stage and return to standby . R eceiving messages When you receive a new text message, the icon is displayed along with New text msg and the base text indicator flashes.
Forward Press OK . Add more text if requir ed. Press Option to Send . Call number Press OK . The caller’ s number is displayed. Edit the number if r equired. Press to dial. Store number Press OK . Enter the name. Scroll to Number and edit number if requir ed.
Ser vice Centre numbers T o send a nd rec eiv e tex t mes sag es yo u nee d the tel ephone num ber of you r Netwo rk’ s t ext Ce ntr e. If yo u acc ide nta lly dele te the O utgoi ng or I nco ming Servic e Centr e numb ers yo u will ne ed to r e-ent er them i n orde r for yo ur text Se r vice t o work.
Select Send Ser vice Centre Only service centres that have numbers stored will be displayed as Send Centres. 1. Press Menu , Text and press OK . 2. Scroll or to Text settings and press OK . 3. Scroll to Send Service and press OK . 4. Pr es s o r to s el ec t the S e r v i c e C e n tr e an d pr es s O K .
Switch new message alert on or off 1. Press Menu , Text is highlighted. Press OK . 2. Scroll or to Text settings and press OK . 3. Scroll to New text alert and press OK . 4. Press or to select On or Off and press OK . 5. Press Back to ret urn to the previous menu level.
63 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com U sing additional handsets Y ou can use up to five BT V er ve 450 additional handsets with your BT V er ve 450 base to extend your phone system without needing to install extension sockets f or each new phone.
64 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com At the base: 1. Press and hold . The handset is automatically assigned the next available handset number . Select base 1. Press Menu , scroll to Settings and press OK .
6. Display shows De-registered! 7. Press Back to ret urn to the previous menu level. Internal calls Call another handset If you have more than one handset r egis tered t o the base, you can make internal c alls between two handsets. 1. Press Int and if you have one other handset it will ring.
66 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com 3-W ay confer ence call Y ou can hold a 3-way conference call between 2 int ernal callers and 1 external caller 1. During your call, press Int .
67 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Help Phone does not work • Have you installed the batteries corr ectly? See page 8. • Check that the mai ns power is correctly connected.
68 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com No display • The batt eries may be flat, dead or incorrectly inser ted. • R echarge or replace the batteries icon flashes • Is the handset r egistered correctly to the base, see page 63.
Cannot access your messages from another phone • Have you changed the r emote access security PIN code? See page 52. Always keep a note of the ne w PIN code in a safe place. • Has R emote access been disabled? T o enable Remote access, see page 52.
70 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your B T V erve 450 can inter fer e with other electrical equipment if it is placed too close.
Cannot receive text • Y ou will not be able to receive text messages until you have first sent a message. The first message sent registers you with the text service. • Mor e than one text messaging product is plugged into the line. Remove other pr oducts.
72 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com General sales enquiries • B T Residential lines – call 150. B T Business lines – call 152. • F or non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
If you are sending a message from a fix ed line phone to another fixed line phone For ces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually r eceives written text. This command is inserted at the s tart of the message and applies only to that message, e.
74 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Gener al inf ormation IMPORT ANT This equipment is not designed for making emer gency telephone call when the power fails. Alternative arrangements should be made f or access to emergency services.
75 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com • It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. • Never dispose of batteries in a fire.
76 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com Guarant ee Y our BT V erve 450 is guaranteed for a period of 12 months from the date of pur chase.
T echnical inf ormation How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Y our BT V erve 450 has a REN of 1.
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Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract.
An important point after buying a device BT 450 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BT 450 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BT 450 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BT 450 you will learn all the available features of the product, as well as information on its operation. The information that you get BT 450 will certainly help you make a decision on the purchase.
If you already are a holder of BT 450, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BT 450.
However, one of the most important roles played by the user manual is to help in solving problems with BT 450. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BT 450 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
