Instruction/ maintenance manual of the product 1010 BT
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Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 User g ui de BT Hub Phone 1010 7916 Hub Phone 1010 [6] 19/12/06 16:18 Page 1.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 W elcome… to your B T Hub Phone 1010 Digital Cordless Handset • Hi-Definition Sound • 65K Colour display with back light and choice of 5 wallpapers. • Keep track of incoming calls with the 50 number calls list.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 This user guide provides you with all the inf ormation you need to get the most from your phone. This phone has been designed to work with B T T otal Broadband and BT Br oadband T alk. Befor e you make your first call you will need to set up your phone.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 In this guide Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Setting up the handset . . . . . . . . . . . . . . . .7 Standby display . . . . . . . . . . .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Dial a phonebook entr y . . . . . . . . . . . . . . . .35 Edit a phonebook entr y . . . . . . . . . . . . . . . .37 Stor e a phonebook entr y with an assigned ring . . . . . . . . . . . . .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 In this guide Time settings Setting the time . . . . . . . . . . . . . . . . . . . . . .58 T o set an alarm . . . . . . . . . . . . . . . . . . . . . . .59 T o change the alarm melody . . .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 7 Location Y ou need to place your B T Hub Phone in the charger cr adle and then place both handset and charger cr adle in the BT Home Hub to set it up.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting star ted 8 2. Attach the cr adle to the BT Home Hub. 3. Slide open the battery compar tment on the back of your BT Hub Phone handset. Inser t the 2 x AAA rechar geable batteries supplied.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 5. On the handset: • Screen pr ompts on the handset will help guide you through the registration pr ocess. It’s easy!. PLEASE REGISTER YOUR HANDSET TO THE BT HOME HUB will appear on screen.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 If registered successfully you should see: HANDSET REGISTERED . If unsuccessful then HANDSET REGISTRATION FAILED will appear and you will have to try the process again. Y ou will be returned t o the please register scr een.
11 Getting to know your phone 11 Redial/V ol/Scroll Up/Pause In standby , press and release to access the r edial list, page 30. During a call, press to increase the earpiece volume, page 27. In a menu, press to scroll thr ough options, page 12. Soft Key 1 In standby , press to access the menu, page 12.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Navigating the menus Y our BT Hub Phone 1010 handset has a menu system t o guide you through the handset and setting options. R efer t o the menu map on the next page for the available options.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Getting to know your phone 13 Calls Lists Received Calls Dialled Calls Delete Calls List Received Calls Dialled Calls All Calls BT Globe 1.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with B T Broadband T alk 14 As par t of your B T T otal Broadband subscription, you get access to BT Br oadband T alk which gives you free UK evening and week end calls (up to one hour) over your broadband connection.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Y ou don't need to use an additional phone line and wall socket with the B T hub phones, this is because the hub phone works with the hub and the hub is connected to the telephone line.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 T o see BT Br oadband T alk call charges: visit www .bt.com/broadbandtalk and go to the ‘what it costs’ section. Y ou can make outgoing calls using your standar d phone line number by dialling 5 and then the number you want to call.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Hi Def calls Y our BT Hub phone is designed with High Definition Sound (Hi-dS ™) capability .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 If yo u also h ave a videophone or BT Soft Phone associated with your BT Br oadband T alk number you can also use them to make simultaneous calls up to a t otal of 4 calls across all your BT Br oadband T alk phones.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Call quality Usual call quality using B T Broadband T alk should be better than on a mobile phone, but it can be affect ed by general congestion on the internet, or by heavy traffic on the br oadband link into your home (e.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 20 Making calls with BT Broadband T alk Making and receiving multiple calls e n o h p e l e t d r a d n a t S t e k c o s l l a w e n i l .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 21 Making calls with B T Broadband T alk Phone in back of hub Hub handsets Soft phone Videophone Incoming call 1 All phones ring. Incoming Call 2 All phones ring, call waiting on the device you picked up your incoming call 1 on.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 22 Frequently ask ed ques tions: What happens to service in the event of power or network failure? The BT Br oadband T alk service will fail in the event of power or network failure.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 23 Emergency Location Inf ormation is captured and passed t o the Emergency Services for use in the case of an emergency call being made via the ser vice. The location inf ormation captured is limit ed to the address of the B T telephone line.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 24 What numbers can I call? Y ou can call: • Any person in the UK • Other Broadband T alk customers • Anywhere in the world • Any .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Switching the handset power off Press and hold . Switching the handset power on Press and hold . Mak e an external call 1. Press list en f or the dial tone then dial the number . Prepar ator y dialling (pre-dial) T o see the number on the display before dialling use pr e-dial.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 26 Receiving calls 1. Press to answer the call or , if the handset is on the charging cr adle, simply lift it and speak.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 27 T o make a handsfree call 1. Press listen for the dial tone then dial the number . Y ou will hear it being dialled over the loudspeaker . T o swit ch to handsfr ee during a call 1. At any time during the call, to t oggle between handsfree mode and handset mode, press .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 28 Secrecy During a call, you can mute the microphone so that you can talk to someone nearby without your caller hearing you. 1. During your call, pr ess Secrecy . SECRECY is displayed and your caller cannot hear you.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 29 T o switch key lock on: 1. Pr ess and hold . KEYPAD LOCKED and the icon is displayed. T o swit ch key lock off: 1. Press Unlock . ARE YOU SURE? is displayed. 2. Press Y es t o unlock the handset.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 30 T o redial a number Fr om standby: 1. Pr ess to access the redial list. 2. Press or to scroll and display the number you want. 3. Press to dial the number . Via the menu: 1. Press Menu t o access the menu.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 31 Delete a redial number 1. Press to access the redial list. 2. Press or to scroll and display the number you want and press Options . 3. Press or to scroll and display DELETE , then press OK .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 32 5. DELETE DIALLED CALLS LIST? is displayed, press Y es to confirm. ALL DIALLED CALLS DELETED is displayed. Save a redial list number to the phonebook 1. Press t o access the redial list.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Stor e a phonebook entry Y ou can use the phonebook to store up t o 150 entries. For each entry you can store a name together with home, work and mobile numbers. Stor ed numbers can be up to 20 digits and stored names up to 16 char acters long.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 34 5. Press to select the type of number you want to store and press Edit to select. 6. Enter the telephone number , then press OK . 7. Y ou can store 2 further numbers for this contact in the same way .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 35 Pressing will scroll forward alphabetically through the phonebook entries. Pressing will scroll backwards alphabetically through the phonebook entries. Dial a phonebook entry Fr om standby: 1.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 36 Via the menu: 1. Press Menu t o access the menu. 2. Press or to scroll and display NAMES and press OK to select. 3. Press or to scroll and display FIND ENTRY and press OK to select. 4. Pr ess or to scroll to the entry you want.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 37 T o change individual characters Y ou cannot over type digits or character s, you can only clear and insert. New digits or characters appear aft er the cur sor . Edit a phonebook entry 1.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 38 Stor e a phonebook entry with an assigned ring. 1. Press Names t o access the phonebook. 2. Press OK to select FIND ENTRY then press or to scroll and display the entr y you want. 3. Press Options then use or to display RINGTONE and press OK .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 39 If you decide not t o delet e all phonebook entries, pr ess No to cancel. 4. Press OK , DELETE <ENTRY>? is displayed. 5. Press Y es to confirm. ENTRY DELETED is displayed. 6. Press to ret urn to standby .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller information not available Occasionally the telephone number of the caller is not available and cannot ther efor e be displayed.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 41 Fr om standby: Press to access the Calls list. 2. The most recently r eceived call details are displayed.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 42 Save a calls list entry to the phonebook 1. Press to access the Calls list. The most recently received call details are displayed. 2. Press or repeatedly to scroll to the entry you want.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 43 Delete all calls list entries 1. Press Menu t o access the menu. 2. Press or to scroll and display CALLS LISTS and press OK . 3. Press or to display DELETE CALLS LIST and press OK . 4. RECEIVED CALLS is displayed, pr ess OK .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 44 Call W aiting Y ou will hear a beep every 5 seconds if an incoming call arrives while you are alr eady on the phone. This beep is not audible to the person you are speaking to. The second caller’ s number (or name if a phonebook match is f ound) will appear on the handset display .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 45 By using the BT globe menu your B T Hub Phone 1010 gives you easy access to a range of B T features.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 46 Y ou can choose a range of settings t o suit your personal pref erences. Adjust the display contrast Y ou can lighten or dark en the contr as t of the display t o mak e it easier for you to see accor ding to the lighting conditions where you ar e using the handset.
Adjust the earpiece volume There ar e 5 volume levels to choose from. 1. Press Menu t o access the menu. 2 . Press or to scroll and display HANDSET and press OK . 3 . Press or until EAR VOLUME is displayed and press OK . 4. Press or t o scroll and select the volume level you want, then pr ess Save 5.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 48 2. Pr ess or to scroll and display HANDSET and press OK . 3. Pr ess or until HANDSET NAME is displayed and press OK . 4. The curr ent handset name is displayed and you ar e now in edit mode.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 49 3. Press or until PICTURE is displayed and press OK . 4. The current pictur e is highlighted in the lis t. Pr ess or to scroll thr ough the differ ent wallpaper s and pr ess OK to view them.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 50 Auto-talk When you receive a call, if the handset is on the cr adle you can answer it by lifting the handset off the cradle, this is called auto-talk. When you switch auto-talk off , all calls mus t be answered by pr essing .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 51 Beep tones Y our BT Hub Phone 1010 handset emits beeps t o alert you to cer tain situations. Y ou can set the handset to beep: • T o beep as confirmation each time a handset button is pr essed (k ey beeps).
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 52 4. Press or until KEY BEEP is displayed and press OK . 5. Press or to select ON or OFF then press OK .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 53 5. Pr ess or to select ON or OFF then press OK . SAVED is displayed. 6. Press Back r epeatedly to return to the idle scr een.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 54 Y ou can also adjust the volume level during a call using the or buttons. Handset ring tones and volume Y ou have a choice of 10 ringtones and 5 volume levels (or you can switch the ringer OFF).
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 55 T o change the ring tone 1. Press Menu t o access the menu. 2. Pr ess or to scroll and display MELODY and press OK . 3. Music icon is displayed, pr ess OK to confirm. 4. Press until RINGTONE is displayed and press OK .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Reset your B T Hub Phone 1010 to the default settings 1. Press Menu t o access the menu. 2. Press or to scroll and display BASE SETTINGS and press OK . 3. Press or until DEFAULT SETTINGS is displayed and press OK .
3. Pr ess or until SYSTEM PIN is displayed and press OK . 4. ENTER OLD PIN is displayed. Enter your old 4 digit PIN then press OK . 5. ENTER NEW PIN is displayed. Enter a new 4 digit PIN and press OK . CONFIRM NEW PIN is displayed. 6. Re-enter your new 4 digit PIN again f or verification then press OK .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 58 Setting the time Y ou can set the time in your Hub, so that all handsets show the right time: 1. Open the Hub Manager: click the icon on your desktop or browse to http://bthomehub.home 2.
Enter the login information: username admin; password admin Click CONFIGURATION Click CONFIGURE in the horizontal menu on the right Enter the current time and date Click APPLY . 5. Y our Hub is now set to the correct time. The Hub Phone will now receive the time during the next incoming call.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 60 3. ALARM is displayed, press OK to select. 4. ON/OFF is displayed, press OK to select. 5. Press or to select the type of alarm ON ONCE , ON DAILY or OFF and press OK . 6. Enter the time in 24 hour format, using 2 digits f or the hour and 2 for the minutes (e.
T o cancel an alarm setting 1. Pr ess Menu to access the menu. 2. Pr ess or to scroll and display TIME SETTINGS and press OK . 3. ALARM is displayed, press OK to select. 4. ON/OFF is displayed, press OK to select. 5. Press or until OFF is displayed and pr ess OK .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Y ou can register up to five BT Hub phone 1010 handsets to your BT home hub. Y ou can use up to two BT Hub phones at any one time to make calls. See page 17-21 f or more information about using the handsets with BT Br oadband T alk.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 63 5. Y ou are then asked to enter the system PIN (0000) and press OK . 6. Shows REGISTERING HANDSET.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 If an incoming call is received whilst you are on an internal call you hear Call W aiting beeps. If you end the int ernal call, all the handsets will then star t to ring and show the Caller Display for the incoming call.
T ransferring calls Y ou can transfer an external call to another handset register ed to your B T Hub Phone 1010 if no other calls are in progr ess. During an external call: 1. Pr ess INT and the number of the other handset. Y our caller is put on hold.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 66 1. Pr ess Menu to access the menu. 2. Press or to scroll and display REGISTRATION and press OK . 3. Press or until DE-REGISTER is displayed and press OK to select. 4. SYSTEM PIN is displayed.
67 Sof tware upgr ades 67 When the handset is on the charger and the software is being upgraded, you will not be able t o use the handset t o r eceive calls. Upgrades are fr ee of charge and there ar e no call fees associat ed with upgrading. It's merely ther e to give you the latest version of software available.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Manual sof tware upgr ade If new software is available and you selected to upgrade lat er , you can manually upgrade the software at any time using the handset menu. 1. Pr ess Menu to access the menu.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 R escue mode If the upgrade was unsuccessful, or if the handset was lifted from the char ger during the upgrade f or more than 90 seconds, the user can initiate a new upgrade of the handset softwar e fr om the hub manager .
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Many common problems ar e caused by incorrect connections. Please reboot your hub by t urning it on and off (from the mains) and check that your B T Hub Phone 1010 has been correctly set up befor e ringing the Helpline.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Buzzing noise on my radio, TV , computer or hearing aid Sometimes your BT Hub Phone 1010 can int erfere with other electrical equipment if it is placed too close.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller’ s number is not displayed The number has been withheld by the caller , is unavailable or is an international call, see page 40. BT Hub Phone Helpline If you are having difficulties using your B T Hub phone 1010 check www.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Safety General • Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the power supply is 027300 OR 34503.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Cleaning Simply clean the handset and hub with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dr y cloth as this may cause a s tatic shock.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Guarant ee Y our BT Hub Phone 1010 digital cordless telephone is guaranteed f or a period of 12 months from the date of purchase.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 For your records Date of purchase: Place of purchase: Serial number: For guar antee purposes proof of pur chase is required so please keep your r eceipt.
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Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Offices worldwide The services described in this publication are subject to availability and may be modified from time t o time. Services and equipment are provided subject to British T elecommunications plc’ s respective standard conditions of contract.
An important point after buying a device BT 1010 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BT 1010 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BT 1010 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BT 1010 you will learn all the available features of the product, as well as information on its operation. The information that you get BT 1010 will certainly help you make a decision on the purchase.
If you already are a holder of BT 1010, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BT 1010.
However, one of the most important roles played by the user manual is to help in solving problems with BT 1010. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BT 1010 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
