Instruction/ maintenance manual of the product MFC-9120CN Brother
Go to page of 256
USER’S GUIDE MFC-91 20CN MFC-93 20CW Ver sion 0 ARL/AS A/NZ.
If y o u need to call Customer Service Ple ase c omplet e the fo llow ing info rma tion for futu re re fer en ce : Model Numbe r: MFC -91 20 CN and MF C-93 2 0CW (Cir cle yo ur m odel num ber) Seri al N um ber : 1 Dat e of Pur c ha se : Pl ac e o f P ur ch as e : 1 The seria l numb er is on th e back of th e un it.
i Approval I nformatio n and Co mpilation a nd Publica tion Notic e THIS EQ UIPMEN T IS D E SIGNED TO WORK WI TH A TWO WIRE ANALO GUE PSTN LINE FITTE D WITH THE APPRO PRIATE CONN ECTOR.
ii Table of Conten ts Sectio n I General 1 Genera l inf ormation 2 Usi ng the do cum ent a tio n .... ... .. ..... .. .... ... .. ..... .. .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. .... 2 Sy mb ols an d co nve nti on s us ed in t h e d ocu men tati on .
iii 4 Secur ity feat ur es 29 Sec ure F unc tio n Lo ck 2 . 0 (MF C -93 20CW o nl y) .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. . 29 Set ti ng the p as swo rd fo r t he a dm inist ra tor . ..... .. .. ..... .. ... .... ... .... ..
iv 6 Receiv ing a fa x 46 Receive modes ...... ........ ....... ....... ........ ....... ........ ....... ....... ....... ....... ....... ....... ....... 46 Choosin g the rec eive mode ..... ....... ....... ....... ....... ......... ....... ....... ..
v 8 Dialling an d storing numbers 63 Ho w to dia l . ... .... ... .... ... .. ..... .. .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. ..... .. ..... . 6 3 Manual diallin g ..... ....... ....... ......... ......
vi Sectio n III Copy 12 Mak ing cop ies 86 Ho w t o c opy . .. ... .... ... .. ..... .. ..... .. .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. ..... .. .. 86 Ent e ring c opy mode .. .. .. ..... .. ..... .. ..
vii Section V Software 15 So ftwa re and Network feat ures 1 06 Ho w to re ad the H TM L User ’s Gu id e . .... ... .... ... .. ..... .. .. ..... .. ..... .. ... .... ... .... ... .. ..... . 1 06 Windows ® ... ..... .. ..... .. ... .... ... .... ..
viii C Trou bles hoo ting a nd r outi ne m aint ena nce 1 25 Troubles hooting ... ......... ....... ........ ......... ....... ......... ......... ......... ....... ........ ....... ..... 125 If y ou ar e havi ng d iffic ul ty wit h you r ma chine .. .
ix E Specif icati ons 2 15 General ........ ....... ....... ......... ......... ......... ......... ........ ....... ....... ......... ......... ......... ... 215 Pri nt me dia. ... .. ..... .. .. ..... .. ..... .. ... .... .. ..... .. ... .... ... ..
x.
Section I General I General infor mation 2 Loa ding paper and d ocume nts 11 General Setup 24 Security featu res 29.
2 1 Using the documentati on 1 Thank y ou for buy ing a B rother m a c h ine! Reading the d ocumenta tion wi ll help you make the most of your machine. Sy mbol s an d co nven ti ons use d in the docu menta tion 1 The fol lowing symbols and conv entions are use d througho ut th e documentat ion.
Gener al informat ion 3 1 Ac cessing th e Software User’s Guide and Netw ork User’s Guid e 1 This User’s Guid e do es not co ntain all the informa tion ab out the m achine suc h as h ow to use the adv anced feature s of Fax, Pri nter, Scanner, PC Fa x and Network.
Chapter 1 4 Ho w to find scan ning instr uctions 1 There ar e s e v e r a l way s you can scan doc um e nts. You can find the instru c tion s as fol lows : So ftwar e Us er’s G uide : 1 Scanning.
Gener al informat ion 5 1 How to fin d sc anni ng in str uctio ns 1 There are sever al ways you can scan documents. You c an find t he ins tructio ns as fol low s: Softw are Us er ’s Gu ide: 1 S.
Chapter 1 6 C ont r ol p a nel ove rv i ew 1 MFC- 9120CN and MFC-93 20CW have si milar ke ys. 12 3 4 5 6 10 11 01/07 15:30 Fax Res:Standard 12 3 4 5 6 10 11 01/07 15:30 Fax Res:Standard.
Gener al informat ion 7 1 34 5 6 7 8 9 10 11 01/07 15:30 Fax Res:Standard 34 5 6 7 8 9 10 11 01/07 15:30 Fax Res:Standard.
Chapter 1 8 1 One Touc h k ey s Thes e 4 keys give y ou instant a ccess to 8 previou sly stored number s. Shift Lets you a ccess One Touch numbers 5 to 8 when hel d down. 2 Fax, Co py and Pr int key s Fax keys : Hook Press befor e dialing if you want to make sure a fax ma chine wi ll answer, and then pr ess Start .
Gener al informat ion 9 1 7D i a l p a d Use the se keys to di al telephon e and fa x numbers and as a ke yboard for en tering inform ation into the m achine. Th e # k ey temporar ily switches th e dialling mode from Pulse to Tone during a telephone call (not av ailable in N ew Zealand) .
Chapter 1 10 Data LED indicati ons 1 The Data LED (light emitti ng diode) will flash depen ding on the machine ’s status. LED Ma chine Status Descrip tion Ready Mode The ma chine is re ady to print, in sleep m ode, there is no print data, or the pow er switch is off.
11 2 2 L oading pape r and pr int m edi a 2 The machine can feed paper from the standard paper t ray. When you put p aper into t he paper tray , note the follow ing: If your applic ation sof tware supports paper size selec tion on the print menu, you can selec t it through t he sof tware.
Chapter 2 12 c Fan the stack of paper well t o avoi d paper jams a nd misfeeds. d Put paper in the tray, and make sure th at the pa per i s below the maxim um paper mark (1). T he side t o be print ed on must be face down. IMPORT ANT Make sur e t he paper g uides touch t he sides o f the p aper so i t will feed correc tly.
Loading pa per and docume nts 13 2 a Lift up the suppor t f l ap ( 1) to pre v e nt paper fr om slid ing off the face- down output tray or remov e each pa ge as soon as it comes out of the machine .
Chapter 2 14 a Open the back cover (bac k output tr ay). b <For print ing envelopes only > Pull down the two grey lever s, one on the left- hand side and one on the right- hand side, towar d you as shown in the il lustr ation be low. c Open the manual fee d slo t cover.
Loading pa per and docume nts 15 2 Note • Put the paper int o the ma nual feed slot wit h the side t o b e pr in ted fac e u p. • Make sure that the paper or pri nt media (see A ccept able pa per an d other print media on page 17) is straigh t and in the correc t position on t he manua l feed slot.
Chapter 2 16 Unprint able a rea 2 Un pr intab le area for faxe s and cop ies 2 The fi gures below show unprint able areas. Note (For copi es) This un printable are a shown above i s for a sing le copy or a 1 i n 1 copy using A4 size paper. The area that can not be printed on will vary by paper size.
Loading pa per and docume nts 17 2 Accepta ble paper a nd other print m edia 2 Print q uality may vary accord ing to the type of paper y o u are us ing. You can use the follow ing types of print media: thin paper, plain paper, thi c k paper, bond paper, recycled paper, labels or envelope s .
Chapter 2 18 Paper ca paci ty o f t he pap er tra ys 2 1 Lega l or Foli o s ize pape r a re n ot ava ila ble in some reg io ns. 2 Fol io siz e is 21 5.9 m m x 330 .2 mm . Recom men de d pape r s peci fi cati ons 2 The fol lowing paper spe c i fications are suit able for this machi ne.
Loading pa per and docume nts 19 2 Ha ndling and us ing spec ial pa per 2 The machine is designed to w ork well with most types of xerographi c and bond paper. However, s o m e pa per variable s may hav e an effect on print qualit y or handling reli ability.
Chapter 2 20 Envel ope s 2 Most envelopes will be s uitable f or your machi ne. However, so m e envel opes may hav e feed and print -quality pr oblems bec ause of t he way t hey have been made. A sui table envelope shoul d ha v e edges wit h str aight, wel l-creased folds and t he leadi ng edge sho uld not be t h icker than two sheets of paper .
Loading pa per and docume nts 21 2 • wit h seal ing flaps that ha ve not been folded at purchas e • wit h seal ing flaps as shown belo w • wit h ea c h side folded as s h own below If you use any of the types of envel opes listed abov e, they may damage your machine .
Chapter 2 22 Loadin g documents 2 U sing th e auto matic docum ent feed er (AD F) 2 The ADF can hol d up to 35 pages and fee ds eac h s h eet individ ually. Us e standard 80 gsm paper and a lways fan the pag es bef ore putt ing t hem in t he ADF. IMPORT ANT • DO NOT leave thic k document s on the scanner g lass (Fl atbed).
Loading pa per and docume nts 23 2 Us ing the scann er glas s (Flat bed ) 2 You can use the sca nner glass to fax, copy or scan pag es of a boo k one page at a time. Documents can be up to 215.9 mm wide and 297 mm long. Note To use the scann er glas s , the ADF mus t be empty.
24 3 Mode Time r 3 The mach ine has thr ee mode keys on the con trol panel: Fa x , Scan , and Copy . You can set how muc h time the machine takes after the last Copy or Scan operation t o retur n to Fax mode default. If you choo s e Off , the machine wil l s tay in the mode yo u us ed las t .
Gene ral Setup 25 3 Vo lume settings 3 Ring volume 3 You can choose a range of ring volume levels, from High to Off . While i n Fax mode press or t o adjus t the volume level . The LCD will show the current sett ing, and each key press will change the volu m e to the next level .
Chapter 3 26 Set Daylight Sa ving Time 3 You can set th e machin e to ch ange for Day light Saving Time. If you choose On , it will reset the time forward one hour and if you choose Off , it wi ll rese t t he ti me b ack wa rd one h our. a Pres s Menu , 1 , 4 .
Gene ral Setup 27 3 LCD Contrast 3 You can change the con trast t o make th e LCD look lighter or darker . a Press Me nu , 1 , 6 . b Press a to mak e t he LC D da rke r.
Chapter 3 28 Chan ging the prefix n umb er 3 a (for New Zealand) Press Men u , 0 , 5 . Pres s Menu , 0 , 6 . b Do one of the following: To change the pref ix number, press 1 . To e xit wit hout mak ing a change, press 2 . Go t o st ep d . c Enter a new prefix nu mber using t he dial pad (up to 5 digits) , press OK .
29 4 4 Secu re Func ti on Loc k 2.0 (M FC - 932 0C W on ly) 4 Secure Fun ction Loc k lets y ou restric t Public access to the following machine functi ons: Fax Tx Fax R x Copy Scan .
Chapter 4 30 Chan ging th e pas swo rd for the ad m inist ra to r 4 a Pres s Menu , 1 , 7 , 1 . Secur ity 1.Fun cti on Lock b Pres s a or b to choo se Set Password . Pres s OK . c Enter the r egistered f our-dig it passwor d. Pres s OK . d Enter a four-di git number for the new password.
Security features 31 4 Sett in g up re str ict ed use rs 4 You can set up users with restri ctions and a password for fun ctions that are availab le to them. You can set up more advance d restrict ions, such as by page count or PC user login name, thr ough W eb Based Management .
Chapter 4 32 Switching Users 4 This s etting allows you to swi tch between reg istered r estricted users or Publ ic mode when Secure F unction Lock is turned on. Chan ging to t he rest ricted user Mode a Hold down Shift as you pres s Secu re . b Pres s a or b to choose your name.
Security features 33 4 Sett in g up t he p ass word 4 Note • If you have already set the password, you will not need to set it, again. • If you forget the Memory Security password, please call y our Brother dea ler. a Press Me nu , 1 , 7 , 1 . Secu rity 1.
Chapter 4 34 Setting L ock 4 Setti ng Lock lets you set a password to stop other p eople from accide ntally changi ng your machi ne sett ings. Make a careful note of your password. If you forget it, you wi ll hav e to reset t he pas swords stor ed in the machine.
Security features 35 4 Re stricting dialling 4 This feat ure is to prevent us ers from sending a fax o r call to a wrong number by mistak e. You can set th e machine to res trict dialling by using the dial pad, One Touch and Sp eed Dial. If you choose Off , the m achine d oes no t restrict the diall ing method.
Chapter 4 36.
Section II Fax II Send ing a fax 38 Receivi ng a fax 46 Telephone an d ex ternal devi ces 52 D ialling an d st ori ng num ber s 63 Remote Fax Options (b lack & whi te only) 72 Poll ing 79 Pr inti .
38 5 Ho w to fax 5 Entering fax mode 5 To ent er fax mode press ( Fa x ), a nd the key will gl ow blue. Sending a fax f rom the A DF 5 Usi ng the ADF t o send your faxes is the eas iest way. To cancel a fax in progre s s pr es s Stop/ Exit . a Make sur e you are i n Fax mode .
Sending a fax 39 5 g Your machi ne will automat ically send the f ax. Note When f axing m ultiple pa ges f rom the scanner glass, real t ime trans mission shoul d be set to Off .
Chapter 5 40 Cance lling a B roadcas t in pro gress 5 a Pres s Menu , 2 , 7 . The LCD will show t he Broadc ast job number fol lowed by the fax number (or name) being dial ed (for example, #001 0123456789 ). b Pres s OK . The LCD will show t he fo llowing message: #001 012 3456 789 1.
Sending a fax 41 5 Elect r onic cove r page (blac k & white onl y) 5 This feature wil l not work unless y o u have already programmed your S tation I D.
Chapter 5 42 Sen d a cove r pag e for al l faxe s 5 You can set th e machin e to se nd a cover page whenev er you send a fax. a Make sur e you are i n Fax mode . b Pres s Menu , 2 , 2 , 7 . c Pres s a or b to ch oose On (or Off ). Pres s OK . d Pres s a or b to choose a comment.
Sending a fax 43 5 T o cha nge the d efau l t Fax R es olut ion settin g 5 a Make sure yo u are in Fax m ode . b Press Me nu , 2 , 2 , 2 . c Press a or b to choose the res olution you want. Press OK . Note You can choos e four dif ferent resolut ion setti ngs for black & white faxes and two f or colour.
Chapter 5 44 Sen ding in real ti me for a ll fax es 5 a Make sur e you are i n Fax mode . b Pres s Menu , 2 , 2 , 5 . c Pres s a or b to ch oose On . Pres s OK . Sen ding in real ti me for t he n ext fa x only 5 a Make sur e you are i n Fax mode . b Pres s Menu , 2 , 2 , 5 .
Sending a fax 45 5 Ch ec king an d canc elli ng wa iting jobs 5 Check wh ich j obs are still waiting in t he memory to be sent. If there are no jobs , the LCD will s how No Jobs Waiting . You can cancel a fax job that is stor ed and wait ing in the memory.
46 6 Recei ve m odes 6 You must choo s e a receive mode dependi ng on the extern al device s and telephone servi c e s you hav e on your line. The diagr ams belo w will h elp you c hoose the correc t mode. ( For more det ailed info rmation abou t t he receive modes , see Using receive modes on pa ge 47.
Rec eiving a fax 47 6 Using rec eive mod es 6 Some receive modes answer faxes automatical ly ( Fax Only and Fax/Tel ). You may want t o change t he Ring Del ay before us ing t hese modes . (See Ring Delay on page 48.) Fa x Onl y 6 Fax Only mode will automatic ally answe r every call as a fax.
Chapter 6 48 Recei ve Mode settin gs 6 Ring D ela y 6 The Ring Del ay setting sets the number of times the machine rings befor e it answers in Fax Only and Fax/Tel modes. If you hav e external or ex tension telephone s on the same line as t he machine , choose the maximum number o f rings.
Rec eiving a fax 49 6 Fax De te ct 6 If Fax Detec t is On : 6 The machine can rece ive a fax automat icall y , even if you answer the call. When you s e e Receiving on the LCD o r hear a cli ck on the phone lin e thr ough t he handset you ar e using, jus t replace the handset.
Chapter 6 50 Additiona l receivin g operations 6 Pr in ti ng a redu c ed i nco ming fa x 6 If you c hoose On , the machin e au tomatically red uces each page of an incom ing fax to fit on one page of A4, Let ter, Legal or Folio size paper .
Rec eiving a fax 51 6 Pr i ntin g a f ax fro m th e me mo ry 6 If you are using the Fax Storage fea ture ( Men u , 2 , 5 , 1 ), you can s till print a fax from the memory when you are at your machi ne. (Se e Fax Storage on page 73.) a Press Me nu , 2 , 5 , 3 .
52 7 Telephone line servi ces 7 Feat ures l ike Voice Mail, Call W aiting, Cal l Wait ing/Call er ID, RingMaster, answ ering services, alarm syst ems or other cust om feat ures o n one telep hone line may create pro blems with the operation of your machine.
Telephone and external de vices 53 7 Wha t is th e Ad vant ag e of u sing Te lst ra ® FaxS tre am ® Du et ® Func tio n? 7 Using Telstr a ® FaxStream ® Duet ® is the most e fficient way t o rece ive both fax and telephone call s on the same line.
Chapter 7 54 Set the Di stinc tiv e Rin g to ON Very im por t ant! 7 After y ou have set th e Distinc tive Ring feature to ON , the re cei ve m ode is set to M anual automat icall y. Y o ur Di s tinc tive Ring Number does not al low Voic e Calls - only F axes.
Telephone and external de vices 55 7 Ho w Do es F ax Ab ili ty Wor k? 7 Your teleph one number will have the standard ring patt ern of lo ng, long tone, while the new number will have a ring pattern of long, si lence, long, etc. W hen FaxAbilit y i s On , you w ill not h ear the first ri ng o f all incoming cal ls on the fax machin e.
Chapter 7 56 Ho w to Tu rn Fa xAbilit y OF F or ON 7 The FaxAbil ity functio n i s desig ned to accomm odate the FaxA bility serv ice provided by Telec om. To change the setting, rep eat Steps 1-3; Step 2 is w here you can choos e eit he r On or Off .
Telephone and external de vices 57 7 Regi ste ring the D ist inct ive R ing patte rn Very im port ant! 7 After you hav e s e t the Distinc tive Ring f eature to ON, the receive mode is set to Manual automatical ly.
Chapter 7 58 Vie wing th e Ca ller ID Lis t 7 Your mac hine stores infor mation for the last thirt y cal ls i n the Calle r I D list. You c an view or prin t this list. When the thir ty-first call comes in to t he machi ne, it replaces info rmation abou t t he firs t call.
Telephone and external de vices 59 7 Co nnect ions 7 The external TAD mu s t be connec ted as shown in the illus tration below. 1T A D 2 Prot ective Ca p a Set your externa l TAD to one or two rings. (The ma c h ine’s Ring Delay settin g does not a pply.
Chapter 7 60 External a nd extens ion telep hones 7 Note You need to turn the Remote Cod es setting to on to use th e R em o te Activation Code l 51 ( l 91 for N ew Zeala nd) and Remote De activat ion Cod e #51 ( #91 for New Zealand). (See Using Remote Cod es on page 61.
Telephone and external de vices 61 7 Us ing a n on-B rother c ord less ext erna l ha ndse t 7 If your non-Br other cordl ess t elephone is connecte d to the telepho ne line cord (see page 60) and you typical ly carr y the c ordless handset el sewhere, it is eas ier to answer calls during th e Ri ng Delay.
Chapter 7 62 Chang ing t he Remot e Code s 7 The pres et Remote Activat ion Code is l 51 ( l 91 for New Zealand) . The p reset Remote Deac tivation Code i s #51 ( # 91 for New Zeala nd). If you are always disconn ected when ac c essin g your External TAD, try cha nging t he three-di git rem ote code s , for ex am p le ### and 5 55.
63 8 8 How to dial 8 You can dial i n an y of the followin g ways. Ma nual di all i ng 8 Use the dial pad t o enter all t he digit s of the telephone or fax num ber. One t ou ch D iall ing 8 Press the One T ouch k ey that s tores t he number you want to call.
Chapter 8 64 d Pres s Mono Sta rt or Colou r S ta rt . Note • If you do not enter a letter and pr ess OK in step b , all regis tered names will appear .
Dialling a nd storing n umbers 65 8 Stor ing One T ouch D ial num ber s 8 Your mac hine has 4 One Touch k eys wh ere you can st ore 8 fax or t elephone number s for automatic dial ling. To access numbers 5 to 8, hold down Shift as you press t he One Touc h ke y.
Chapter 8 66 d Choose one of the fol lowing: Enter the name us ing the dial pad (up to 15 character s). Press OK . Press OK to store t he numb er or E-mail addr ess without a name.
Dialling a nd storing n umbers 67 8 If yo u down lo ade d I- FA X, Fax /Te l and E -ma il op tio ns a Press ( Address Boo k ) and ent er a three- digit Speed Dial locat ion number (001-20 0). If a number i s not stor ed there, the LCD shows Register Now? .
Chapter 8 68 Chan ging O ne Tou ch a nd Sp eed Dial number s 8 If you tr y to store a One Touc h or Speed Dial numb er over an exi sting number, the LCD will sho w the name or number alread y stored there. If your mac hine has a schedul ed job or you have set a fax for warding number, the LCD will as k you if you want to change t he num be r.
Dialling a nd storing n umbers 69 8 d Enter a new number or charact er. Press OK . e Press d or c to p osition the c ursor under the cha racter you wa nt to c hange, and then pres s Clear/ Back to delete it. Repeat fo r each char acter you want to delete.
Chapter 8 70 d To add One Touch or Speed Dial numbers foll ow the instruc tions below: For One Touch numbers , press the One Touch key s one after the other. For S peed Di al number s, pres s ( Addr es s Bo ok ) a nd then ent er the three- digit Spe ed Dial location.
Dialling a nd storing n umbers 71 8 h You c an sa ve a fa x/scan re solution along with the num ber. Do one of the follow ing: I f yo u se le cte d Fax/IFAX in ste p d , pre ss a or b to sel ect Std , Fine , S.
72 9 Remo te F ax Option s ARE NOT available for colour fax. Remote F ax O ptions le t you re ceive faxe s while you are a way from t he machi ne. You can use onl y one Rem ote Fax O pti on at a ti me . Fax Forwarding 9 The Fax Forwa r d ing feature lets you automatica lly forward your received faxes to anoth er machine.
Remote Fax Opti ons (black & white on ly) 73 9 F ax Storage 9 The Fax Storage feat ure lets you store your received faxes in the machine’s memory. You can ret rieve stored f ax messages from a fax machine at another location using th e remot e retrie v a l commands.
Chapter 9 74 e Pres s Stop/Exit . IMPORT ANT If you choose Backup Pri nt On, the machine wil l a lso p r i nt the fax at your machine so y ou will have a co py. This is a safety feat ure in case there is a power failure bef ore the fax is forwar ded or a probl em at the receiv ing machine.
Remote Fax Opti ons (black & white on ly) 75 9 T urnin g off Re mot e Fax Opt ions 9 a Press Me nu , 2 , 5 , 1 . b Press a or b to c hoose Off . Press OK . Note The LCD wi ll give you o ptions if there are received faxes still in your m a c hi ne’s memory.
Chapter 9 76 U sing your Remot e Access Co de 9 a Dial your fax number from a telep hone or a nother f ax machin e using t ouch tone. b When your mac hine answers , duri ng a period of si lence ente r your Remote Access Code. c The mac hine sign als i f it has rec eived messages : No bee ps No m essages received.
Remote Fax Opti ons (black & white on ly) 77 9 Ch ang ing the F ax Fo rw ardi ng num ber 9 You can change the def ault setting of you r fax forward ing number from another telephone or fax machine using to uch tone. a Dial you r fax number fro m a t el ephone or another f ax machi ne using touch tone.
Chapter 9 78 Remote fax comm ands 9 Foll ow the commands below t o access features when you are away from the machine. Whe n you cal l the machi ne and enter your Remote A cces s Code ( 3 digits follo wed by l ), th e sys tem will give two shor t beeps and you must enter a remote command.
79 10 10 Polling lets you s et up your machin e so other people can receiv e faxes from you, but they pay for the call. It als o lets you c all somebody else’s fax mac hine and receive a fax from it, so you pay for the call. The polling feat ure needs to be s et up on both machines fo r this to work.
Chapter 1 0 80 Se quen t ial po lli ng 10 Sequ ential poll ing lets you request document s f rom several fax machi nes in one oper ation. a Make sur e you are i n Fax mode . b Pres s Menu , 2 , 1 , 8 . c Pres s a or b to ch oose Standard , Secure or Timer .
Polli ng 81 10 h Place the next page on the scanner gl as s , pr es s OK . Repeat steps g and h for e ach ad ditional page. The do cument will be stored i n memor y until it i s pol led. Note The d ocument will b e stored and c a n be retr ieved from any other f ax machin e until you delete the fax f rom mem ory.
82 11 Fax reports 11 You need t o set up the Transmission Veri fication Repo r t and Jo urnal Period using the Men u keys. Tr ansmis sio n ve rifi cati on rep ort 11 You can use the Tran smission Verif ication Repor t as proof that you sent a fax.
Printing r eports 83 11 Fa x Jou rna l 11 You can set t he machine to print a fax jour nal (activit y re port) at specif ic intervals (every 50 fax es, 6, 12 or 24 hours, 2 or 7 days). The default setti ng is Every 50 Faxes , this means that your mach ine will print the journ al when the machine has stored 50 jobs.
Chapter 1 1 84 How to print a report 11 MFC- 9320CW: a Pres s Menu , 6 . b Do one of the following: Press a or b to choose th e repo r t yo u want. Press OK . Enter the number of t h e rep ort you want to print . For example, pres s 2 to pri nt t h e Help Lis t.
Section III Cop y III Making copies 86.
86 12 How to copy 12 Enterin g copy mode 12 Press ( Co py ) to e nter Copy mode. 1 Stack/S ort 2 Copy r at io a nd Co py l ayou t 3 Cont ra st 4 Qua lity 5 Numb er of copi es Making a single c opy 12 a Make sur e you are i n Copy m ode . b Load your docum ent in the ADF or on the sc anner gla ss.
Making c opies 87 12 Copy option s (temporary settings) 12 When you want to quickly cha nge the copy settings t emporaril y for the n ext cop y , us e the temporary Copy keys. You c an use differ ent combinat ions. The machine ret urns to its def ault settings one minute afte r copying , unless you have set the Mode Timer to 30 seconds or les s.
Chapter 1 2 88 Using the Options key 12 Use the Opti ons ke y to quic k l y set the followi ng copy setting s temporarily for th e ne x t co py . Press Men u sel ect ions Opti ons Page Press a or b , .
Making c opies 89 12 Imp roving copy qua lity 12 You can choose from a range of quali ty settings. The default s etting i s Auto . Auto Auto i s t he recommende d mode for ordi nary printouts. Suitable f or document s that contain both tex t and photograp hs.
Chapter 1 2 90 To change the default setting follow th e st eps be low: a Pres s Menu , 3 , 3 . b Pres s a or b to in crease or decrease t he contra s t. Pres s OK . c Pres s Stop/Exit . Brig htne ss 12 Adj ust the copy brightness to make copi es dar k er or li ght e r .
Making c opies 91 12 e Press a or b to c hoose 2i n1( P ) , 2i n1( L ) , 4i n1( P ) , 4i n1( L ) or Off(1 in 1) . Press OK . f Press Mo no Start or Colo ur Start to scan the page . If you placed the docum ent i n the ADF, the mac hine scans the p ages and st arts printing .
Chapter 1 2 92 Out o f mem ory message 12 If the memory becom es full whi le you are makin g copi es, th e LCD mess age will guide you through the ne xt step.
Section IV Direct printing IV Pr inting photos from a digital came ra (MFC-9320CW only) 94 Pr inting data from a US B Flash memo ry driv e (MFC-9320CW only) 99.
94 13 Your Brothe r machine supports the Pict Bridge standa rd, allowing you to connect to and print ph otos directly from any Pict Bridge compati ble digital camera. Even i f your camera i s not in PictBri dge mode or does not supp ort PictBridge , you can con nect your camera as a nor mal st orage dev ice.
Printing pho tos from a digital came ra (MFC-93 20CW on ly) 95 13 a Press Me nu , 5 , 3 . USB Dire ct I/F 3.Pi ctBr idge b To set the Pict Bridge set tings, press a or b to choose 1.Paper Size , 2.Orientation , 3.Date & Time , 4.File Name , or 5.Print Quality .
Chapter 1 3 96 IMPORT ANT • To prevent dam age to your machi ne, do not connec t any device ot her than a d igital camera or USB flash memory drive to the USB di rect interface. • DO NOT remove the digit al camera from the USB direct int erfac e until the machine has finis hed printing.
Printing pho tos from a digital came ra (MFC-93 20CW on ly) 97 13 d Enter the passw ord. Press OK . Chan ge I D PIN: XXXX Note If your ID has rest ricted op tions , the follo wing m es sag es app ear on t he LCD.
Chapter 1 3 98 Connecti ng a cam era as a stor age de vic e 13 Even if your cam era i s not in Pi c tB ridge mode , or does not suppor t PictBridge, you can connect y our cam era as a normal stor age device. This enabl es you to print photo s from your camera.
99 14 14 With the Dir ect Print f eature, you do no t need a comput er to print dat a. You can pri nt by ju st plugging yo ur USB Flash m emory drive into the mach ine’s USB direct interf ace. Note Some USB Flash me mory drives may n ot work wit h the mac hine.
Chapter 1 4 100 Printing da ta directly from the U SB Flash memory driv e (MFC-9320CW on ly) 14 a Connect y our USB Flash memo r y drive to the USB direct interf ace (1) on the front of the machi ne. The Direct k ey wi ll light up. Press Direct . Your m achi ne will enter Direc t Print Mode.
Print ing data from a U SB Flash mem ory dr ive (MFC-93 20CW on ly) 101 14 f Press Mo no Start or Colo ur Start to print the dat a. IMPORT ANT • To preven t damage to your m a c h ine, DO NOT connect any device oth er than a digit al camera or US B F lash memory dri v e to the USB dire c t inte rface.
Chapter 1 4 102 d En ter th e pa sswo rd. P ress OK . Chang e I D PIN:X XXX Note If your ID has the restric ted options, th e followi ng messages appe ar on the LCD. e The file names appear if the password is correct . Pres s a or b to choose t he fol der nam e or fil e na m e you want to print.
Print ing data from a U SB Flash mem ory dr ive (MFC-93 20CW on ly) 103 14 h Press the dial pad key to enter the number of copie s you want . Press OK . Copi es =1 i Press Mo no Start or Colo ur Start to print the dat a. IMPORT ANT DO N OT remove the U SB fla sh me mory from the U S B direct in terfac e unti l the prin ter has fini shed print ing.
Chapter 1 4 104.
Section V Software V Software an d Network featu res 106.
106 15 The User’s G uide on the C D-ROM i ncludes the Software U ser’s G uide and Network User ’s Gu id e for features available whe n con nected t o a comput er (f or exampl e, pri nting and scanning) . Thes e guides have eas y to use links that , when c lic ked, will take you dire c tly to a particular se c tion .
Section VI Appendixes VI Safety and legal 108 Opt ions 12 3 Trou blesh ooting a nd routin e main tenance 12 5 Menu and fe atures 193 Specifi cations 21 5 Glossar y 23 4.
108 A Choosing a lo cation A Put yo ur machi ne on a flat, level, stab le surf ace that is fre e of vibration and sho cks, such a s a des k . Put the mac hine near a telephone sock et and a standar d grou nded electr ical socket. Choos e a loca tion where the tempera ture remains between 10 ° C and 32.
Safety and legal 109 A T o use the m ach ine safel y A Plea se kee p t hes e in str uct io ns for la ter re fere nce an d re ad them bef ore at te mpti ng an y mai nt enan ce.
110 DO N OT use flammable s ubstances, any type of s pray or any or ganic s olvent/liq uids contains alc ohol or a m moni a to clean the in s i de or outs ide of the ma c h ine. Doing this may cause a fire or elect rical shock . See Routine mai ntenance on page 155 for how to clean the machine.
Safety and legal 111 A 5 We DO NOT advis e using an extensi on lead. 6 Never i nstall t elephone wiri ng durin g a lightning storm. N ever inst all a te lephone wall socket in a wet location . 7 If any cable s become damaged, d isconnect your mac hine, and contact your Brother deal er.
112 To prev ent injuries, be caref ul not to pu t y our finge rs in the areas shown in the illust rations. IMPORT ANT The f user u nit is marked wi th a caution l abel.
Safety and legal 113 A Dis conne ct de vice A This pr oduct mus t be in stall ed near a n el ectrical s ocket t hat is easily access ible. In case of emergencies , you must disconnect the power cor d from the elect rical socket to shut off power co mpl e te ly .
114 Important Information for Aus t ra lia A I MPO RTA NT- F or Y our Sa fe ty A To ensur e safe oper ation the three-pi n plug supplied must be inserted only into a standard threepi n p ower point which i s ef fectively grounde d through the n ormal h ousehold wir ing.
Safety and legal 115 A 14 Never push object s of a ny kind into th is prod uct throu gh cab inet slots , since they m ay touch danger ous vol tage points or short out parts resultin g in a risk o f fi re or electric shock. Ne ver spil l liqui d of any kin d on the p roduct.
116 5 T he gra nt of a Telep ermit for any i tem of terminal equ ipment indicat es o nly that Telecom has accept ed that t he it em compli es wi th minimum condit ions for connect ion to its net work. I t indic ates no end orsement o f the pr oduct by Te lecom, nor does it provide a ny sort of warranty.
Safety and legal 117 A 20 DO NOT to uch a document du ring printing. 21 Never push object s of a ny kind into th is prod uct throu gh cab inet slots , since they m ay touch danger ous vol tage points or short out parts resultin g in a risk o f fi re or electric shock.
118 30 Some pa r ame ters required fo r compli ance with Telecom ’s Telepermit requi rements are dependent on the equi pment (PC) a ssociated with this device.
Safety and legal 119 A Important Information for Som e Countries A Important Safety Instructions A 1 Read al l of these in structi ons. 2 Save them for later re ference. 3 Follow all wa rnings and instru ctions marked o n the product . 4 Unplug thi s product from the wall outlet before cleaning th e ou tside of the machine and the scanner glass.
120 17 Unplug this product from the wall out let and refer servi cing to Authoriz ed S ervi ce Personnel under the foll owing conditio ns: If the power co r d is damaged or frayed. If the produc t has been spilled by liquid. If the produc t has been exposed to rain or water .
Safety and legal 121 A Libtiff Copyrig ht and License A Use an d Copyri ght Copyright © 1988-1997 Sam Leffle r Copyright © 1991-1997 Silicon Graphi cs, Inc.
122 Tradem arks A The Bro ther logo is a register ed tradem ark of Brother Indus tries, Ltd. Brot her is a registered trad emark of Brother Indust ries, Ltd.
123 B B Memo ry boa rd B This machine has 64 MB of standard memory and one s lot for optional m emory expansio n. You can expand the mem ory up to 576 M B by installin g du al in-lin e memory modules (SO-DIMMs ). When you add the optional memory, it increas es the performanc e for both copi er and printer operat ions.
124 e Hold t he SO- DIMM by th e edges and align t he not ches in the SO-DIMM w ith the prot rusions in th e slo t. Insert the SO-DIMM diago nally (1), th en til t it toward t he int erface board unt il it clic ks into p lace (2). f Put the metal (2) and then the plastic (1) SO-DIM M covers back o n.
125 C C T r ou bles hooting C If you think there is a pro blem w ith your machine, check the chart be low and follow the troubles hooting tips . Most problems can be easil y resolv ed by yourself. If you need additi onal help, the Brot her Solutions Cente r offers the l atest FA Qs and t roubleshoot ing ti ps.
126 Tele ph one l ine o r c onnec tio ns Dif ficulties Sug gest ions Di al ling do es not work . Che ck f or a dia l ton e. (N ot av aila ble i n New Zea la nd) C han ge Tone/Pu lse sett ing. (Se e t he Quick Setup Gu ide .) Che ck al l l ine c or d co nn ectio ns .
Troubleshooti ng and rou tine maintenan ce 127 C Ca nnot re ce ive a f ax. (c ont inu ed) Ano ther devi ce or se rvice at you r locat ion may be an sweri ng the cal l befor e your Br othe r mach ine a ns wers.
128 Sendi n g fax es Dif ficulties Sug gest ions Po or se ndin g qual it y. Try cha n ging yo ur reso lu tio n to F ine or S.F ine . Mak e a co py to check y ou r ma chin e’s sc ann er o pera tion. If the cop y qual ity is no t g ood, clea n the scan ner .
Troubleshooti ng and rou tine maintenan ce 129 C M enu acce ss dif fic ulti e s Diffic ulties Sugge st ions The mac hi ne be ep s wh en you try to ac cess th e Set up R ec eive and S etup S end menu s. If Fa x i s not illu minated, pr ess it to tur n on Fax mode.
130 The m ach in e pr int s the f i rst coup le of pa ges co rre ctl y, then some page s ha ve te xt mis sing. Che ck the sett ing s in you r ap plic ati on to m ake sur e tha t it is s et up to w ork wi th yo ur m ach in e. Your com put er is not reco gni sing t he m achi ne’ s inpu t bu ffe r’s fu ll si gnal .
Troubleshooti ng and rou tine maintenan ce 131 C The m ach in e does not fee d pape r from the m anu al fe ed sl ot. M ake su re that Manual is c hosen in the pri nte r dr iver . Mak e sur e the pa pe r or pr int med ia is l oad ed cor r ectly in th e man ual feed s lot .
132 The n etw ork s canni ng fe atu re does n ot w ork . The ne tw ork P C F ax Rece iv e fea tur e does not work . The n etw ork p rinti ng feat u re does not wo rk. (Windows ® ) The fi re wal l s et tin g on you r PC may be rej ect in g t he ne ces sa ry net wor k co nn ecti on .
Troubleshooti ng and rou tine maintenan ce 133 C The n et work sc an ning feat ure does n ot w ork. The n etw ork P C Fa x Rece ive feat ur e does not work.
134 Improv ing t he print quality C If y ou have a print qual ity prob lem, print a tes t page fir s t ( Menu , 4 , 2 , 3 ). If t he printout look s good, the proble m is probably not the mach ine. Check the interfac e cable connections or try prin ting a diff erent d ocument.
Troubleshooti ng and rou tine maintenan ce 135 C White s treaks or bands down the page Wipe the windows of all four LED head s with a dry lint free soft c loth. (See C leaning the LE D heads on page 15 7.) Cle an all four drum units. (See Cleaning th e dr um uni t on page 159.
136 Coloured l ines acros s the page If coloured lines appe ar at 30 mm inter vals, replac e the toner cartridge th at m atches the c olour of the line. (See Replaci ng a Toner ca rtr idg e on page 168.) If coloured lines appe ar at 94 mm inter vals, put in a new drum unit that matche s the colo ur of the line.
Troubleshooti ng and rou tine maintenan ce 137 C Toner sc atter or toner stain Chec k the machine’s environm ent. Condi tions s uch a s high hu midity and hi gh temper atures may cause this p rint quality pr oblem. ( See To use the machine s afely on pa ge 109.
138 All one c olour Identify the c olour ca using the pr oblem and p ut in a new drum unit. (See Replac ing the drum un its on p age 174.) You may only need to re place one dr um unit to sol ve the p rint problem . To identify whi ch drum ne eds to be replaced, please v isit us at http://so lutions.
Troubleshooti ng and rou tine maintenan ce 139 C Wrin kle Change to the r ecommen ded type o f paper. M ake sure th at the back c over is c losed corre ctly. M ake sure th at two grey l evers ins ide the back c over are i n the up pos ition.
140 Curled or wavy Choose Re du ce Pape r Cu rl mode in the printer dr iver when you do not use ou r recommende d paper. ( See Other Print Opti ons (F or Windows ® printer dr iv er), Advanced op .
Troubleshooti ng and rou tine maintenan ce 141 C Set ting Dia l T one detect ion C When you send a fax automaticall y, by default your mac hine will wait for a fixed amount of time before i t s tarts to d ial the number. By cha nging the Dial Tone setting to Detection you can make your machine dia l as soon as it detects a d ial tone.
142 Error and mainten ance messa ges C As wit h any sophistic ated office produ ct, errors m ay occur and co nsumable items may need to be rep laced. If this happens, your m achine identifies the error or required rout ine maintenanc e and sho ws the appr opriate messag e.
Troubleshooti ng and rou tine maintenan ce 143 C Cooling Down Wait for a while The temper ature of the drum uni t or toner car tridge is too h ot. The machine wi ll pause its c urrent print job and go into cooling down mode.
144 Drums End Soon Th e drum units are near the end of their life. Buy new drum uni ts before yo u get a Replace Drums mes sage. Drum End Soon(X) 1 The dru m unit for the c olour indicate d on the LCD is near the end of its li fe. Buy new drum uni t for th e colour indicated on the LCD be fore you get a Replace Dr um(X) 1 message.
Troubleshooti ng and rou tine maintenan ce 145 C No Paper T he machine is ou t of pap er or paper is no t correctly l oaded in the paper tr ay. Do one of the follow ing: Refill the pa per in th e paper tra y and press Mono Sta rt or Co lour S ta rt o r put the paper in the man ual feed sl ot.
146 Print Unable XX (XX=E rror Code) The machi ne has a m echanical problem. Do one of th e fol lowing: Disc onnect th e machine fr om the power for sev eral minute s, then reco nnect it. (Th e machine can be turned off for up to 60 hour s without l osing faxes stored in the m emor y.
Troubleshooti ng and rou tine maintenan ce 147 C 1 (X) shows the toner cartrid ge or drum u nit col o ur that is n ear the end of it s life. (K)=Black, (Y) = Yell ow , (M)=Magenta, (C)=Cyan. Replace Fuser It is time t o replace th e fuser u nit. Call your Broth er dealer to repl ace the fuser unit.
148 Tr ansf err ing your fa xes or F ax Journa l repor t C If the L CD shows : Init Unable XX Print Unable XX Scan Unable XX We reco m mend t ransferrin g your fa x e s to anoth er fax machine or to your PC. (See Trans ferring faxes to anot her fax machine on page 1 48 or Transfer ring faxes to you r PC on pa ge 1 48.
Troubleshooti ng and rou tine maintenan ce 149 C Document ja ms C If the document is jammed, f ollow t he steps below. IMPORT ANT After r em o v i ng a jammed document , check t hat n o paper s craps are left in the machine that could caus e anot her jam.
150 Paper jams C To clear paper jams, please follow t he st eps in this sect ion. IMPORT ANT Please confi rm that you have instal led all toner cart ridges and drum units in th e machine. Fail ure to install these it ems or incorrec t installati on may cause a paper jam in your Brot her machi ne.
Troubleshooti ng and rou tine maintenan ce 151 C c Make sur e t he paper is bel ow the maximum p aper mark ( b ) of the paper tray. Whil e p r e s si ng the green paper - guide rel ease lever, slid e the paper guides to fit the paper siz e.
152 Paper i s jamm ed at the ba ck of th e machine C If the L CD shows Jam Rear , a paper jam has occurr ed behind t he face-up out put tray. Foll ow these step s : a Turn off the machin e's power switc h. Unplug t he tel ephone li ne c o r d f irst, disconnect all cables, and t hen unplu g the po wer cord from the el ectrical sock et.
Troubleshooti ng and rou tine maintenan ce 153 C Paper i s jam med in side the machi ne C If the LCD shows Jam Inside , follow t hese steps: a Turn of f t he machine. Unplug the telepho ne line cord f irst, disconnect all cable s , and t hen unplug t he power cord fr om th e el e ct r ic al so ck e t.
154 • To avoi d pri nt qual ity proble ms, DO NOT touch the shaded par ts shown in the illus trations. d Pull out the jammed p aper sl owly. e Slide each drum unit and toner car tridge ass embly into the machine. Make sure that you mat ch the tone r cartridge colour to the same co lour label on the machin e.
Troubleshooti ng and rou tine maintenan ce 155 C Routine m ainten ance C Clean t he outsid e an d inside of th e machin e regularl y with a dry, lint-f ree cloth. When you replace the toner c artridge or the drum unit, make sure that you cle an the insid e of the machine.
156 e Wipe t he inside and t he outsid e of the paper tray wit h a dry, lint -free soft cloth to rem ove du st. f Re-loa d the paper a nd put the pape r tray firml y back in the machine. g Plug the m achine’s power cord back in to the el ectrical socket first , and reconnect all cable s and telepho ne line cord.
Troubleshooti ng and rou tine maintenan ce 157 C Clea ni ng t he L ED head s C WARNIN G DO NOT use any fla mmable substances , spray or organic s olvent/l iquids containin g alcohol/am monia t o clean t he ins ide or outside of the machine. Doing this may cause a fire or electr ical shock.
158 Clean ing the c or ona wire s C If you have print qu ality problems , clean t h e corona wires as follows: a Turn off the machin e. Unplug the telephone line cord f irst, disconnect all cables, and then unp lug the power cord from the el ectrical s ocket.
Troubleshooti ng and rou tine maintenan ce 159 C e Slide each drum u nit a nd ton er c a r tr idge assembl y into the m achine. Ma ke sure that you match the t oner cartri dge colour to the same c olour label on t he machine. C-Cyan M-Magenta Y-Yellow K-Blac k f Repeat step s c to e to clean the remain ing corona wires.
160 c Using both h ands, put o ne b lank she et of paper i n the m anual feed s lot until t he front edge of the paper touche s the paper feed r oller. Wait until the machine automati cally f eeds th e paper. When you feel the machi ne pull in the p aper, let go .
Troubleshooti ng and rou tine maintenan ce 161 C L arge sp ots o n the p ri nte d page s C If your print out has colour ed spots a t 94 mm interva ls, follow the steps below to solve the problem.
162 d Push do wn the green-la belled l ock lever (1) and take the t on er cartrid ge out of the drum unit. IMPORT ANT Handle t he to ner cart ridge c arefully. If toner s catters on y our hands or clot hes, wipe or wash it of f with c old wate r at o nce.
Troubleshooti ng and rou tine maintenan ce 163 C h Put the toner car tridge back firmly into the drum unit unti l you hear it lock into pl ac e. Note Make sure t hat you put i n the ton er cart r i dge correct ly or it may separat e from the drum uni t.
164 C lea ning th e pa pe r pi ck- up roll ers C If you have paper fee d prob lems, clean the pick-up rollers as follows: a Turn of f the m a c h ine. Unplug t he power cord f rom the elect rical s ocket. b Pull the pape r tray completely o ut of the machine.
Troubleshooti ng and rou tine maintenan ce 165 C e Press Sto p/Exit . Note • If an error message is dis played, press Stop/Ex it an d try aga in. F or more inform ation, s ee Err or and m aintenan c e messages on page 142.
166 Replacing the con sumable items C The fol lowing messages appea r on t h e LCD in the Ready mode. The s e messages provide adv anced warnings to replac e the cons umable items before they r each the end of their life. To avo id any inconven ience, you may wan t to buy spare c onsumable items before the machi ne stops pri nting.
Troubleshooti ng and rou tine maintenan ce 167 C You will need to repl ace cert ain parts and clean the machine r egularly. 1 A4 or Let ter siz e sing le- side d page s. 2 Approx . cartrid g e y ield is declare d in accordance with I SO/IEC 197 98. 3 1 pa ge per jo b.
168 Note • Discard us ed c o nsumable items acc ording to local regulat ions, kee ping it separate from domest ic waste. If you have questions, call y our loc al waste disposal office. B e sur e to reseal the consumabl e i tems tightly so that the mate r i al inside does not spill.
Troubleshooti ng and rou tine maintenan ce 169 C b Fully open the top cover by l ifting up on the h andle ( 1). IMPORT ANT When the scanner is op en, you cannot open the top cover . c Take out the drum unit and toner cartri dge assembly for the colour s h own on the LCD.
170 IMPORT ANT • We recommend that y o u place the drum unit and tone r cart ridge assembly on a clean, fla t, level, stable s urface with a sheet of dis posable pa per or cloth undern eath it in c ase you accidentally spill or scatt er toner.
Troubleshooti ng and rou tine maintenan ce 171 C f Unpack t he new toner cartrid ge. Gent ly shake it from side to side several times to distribu te the toner evenly ins ide the cartri dge. IMPORT ANT • Unpack t he toner cartridge ju st before yo u put it in the mac hine.
172 h Put th e new t oner cartridge f irmly into the drum unit unti l you hea r it l ock int o place. Note Make sure that you put in the toner cartri dge correctl y o r it may separate f r o m the dru m unit . i Slide the drum unit a nd toner cartri dge ass embly into the machine.
Troubleshooti ng and rou tine maintenan ce 173 C k Plug the m achine’s power cord ba ck into the e lectri c a l s ocket first , and reconnect all c ables and the telephone line c ord. Turn on the machine. Note DO NO T turn off t he machi ne or open the top cover unt il the LCD returns to th e Ready mode.
174 Rep lac e Drum s me ss ag es C When th e foll owing message appears on the LCD, you need to repl ace the drum kit: Repla ce Drum s Drum Err or 1 On ly th e colo ur yo u need to re pl ace w ill be sh ow n The Drum Er ror message has two cases : If the sc r o lling message shows Replace the Drum Unit.
Troubleshooti ng and rou tine maintenan ce 175 C IMPORT ANT When the scanner is op en, you cannot open the top cover . c Take out the drum unit and toner cartri dge assembly for the colour s h own on the LCD. d Push down the green-l abeled lock lever (1) and take the toner car tridge o ut of t he drum unit.
176 • To avoi d pri nt qual ity proble ms, DO NOT touch the shaded par ts shown in the illus trations. Note • Be sure to s eal up the toner cartri dge tight ly i n a suitable bag so that toner powder does not spill out of the cartrid ge. • Discard us ed c o nsumable items according to l ocal regulations.
Troubleshooti ng and rou tine maintenan ce 177 C g Slide the drum unit and ton er cart ridge assembl y into the m achine. Ma ke sure that you match the t oner cartri dge colour to the same c olour label on t he machine. C-Cyan M-Magenta Y-Yellow K-Blac k h Close the top cover of the machine.
178 a Turn off the machin e. Unplug the telephone line cord f irst, and then unplug t he power cord f rom t he electr ical socket. b Fully open the top cover by lifting up on the ha ndle ( 1). IMPORT ANT When t he sca nner is ope n, y ou cannot open the top cover .
Troubleshooti ng and rou tine maintenan ce 179 C • To avoi d p r i nt qualit y probl em s, DO NOT touch the shaded par ts shown in the illus tratio ns.
180 IMPORT ANT To avoi d pri nt qual ity proble ms, DO NOT touch the shaded par ts shown in the illus tration. e Unpack the new belt unit and put the new belt unit in the machi ne.
Troubleshooti ng and rou tine maintenan ce 181 C f Slide each drum u nit a nd ton er c a r tr idge assembl y into the m achine. Ma ke sure that you match the t oner cartri dge colour to the same c olour label on t he machine. Repeat this f or a ll the drum unit and toner c artridge assembli es.
182 Re pla ce WT Box me ssag e C When th e foll owing message appears on the LCD, you need to repl ace the waste toner box : Repla ce WT Box IMPORT ANT DO NOT reuse the waste toner box . WARNIN G DO NOT put the waste t oner box into a fire. It could expl ode.
Troubleshooti ng and rou tine maintenan ce 183 C • To avoi d p r i nt qualit y probl em s, DO NOT touch the shaded par ts shown in the illus tratio ns.
184 IMPORT ANT To avoi d pri nt qual ity proble ms, DO NOT touch the shaded par ts shown in the illus tration. e Remove the orange pack ing material and discard it. Note This s tep is on ly necess ary when y ou are replacin g the waste t oner box for t he fi rst time.
Troubleshooti ng and rou tine maintenan ce 185 C f Hold th e green h andle of the w aste toner box and remove the waste t oner box from the machi ne. CAUTIO N Handle the waste to ner bo x caref ully in case you ac c i dentally spil l or sc atter toner.
186 i Slide ea c h dru m un it and toner cart ridge assembl y into the machine. Make sure that you mat ch the ton er cartridg e colour to the same c olour label on th e machi ne. Repeat this f or al l the dr um unit and toner c artridge assemblies . C-Cyan M-Magen ta Y-Yellow K-Bl ack j Close the top cover of the machine.
Troubleshooti ng and rou tine maintenan ce 187 C Mac hine In formation C Ch ec king the Se rial N um ber C You can see the m achine’s Serial Number on the LCD. a (For MFC-93 20CW) Press Men u , 8 , 1 . (For MFC-91 20CN) Press Me nu , 6 , 1 . b Press Sto p/Exit .
188 How to res et th e machin e C a (for New Zealand) Press Men u , 0 , 6 . Pres s Menu , 0 , 7 . Initi al Setu p 7.Res et b Pres s a or b t o choose the r eset function you w ant to us e. Pres s OK . c Do one of the following; To rese t t h e setti ngs, press 1 an d go to s te p d .
Troubleshooti ng and rou tine maintenan ce 189 C WARNIN G Th is ma chine is heav y and we ig hs appr oxi mately 22. 9 kg. To prev ent injur ies use at leas t t wo peopl e to lift th e ma chine . Be c aref ul not to pinc h your finge rs when you put the mac hine b ac k down.
190 e Attach the prot ective cover to each of the drum unit and toner car tridge assembl ies. f Put each assemb ly i nto a plastic bag and c ompletely s eal e ach ba g. g Remove the belt unit by hold ing the green handle a nd lifting the belt un it up and out of t he machine.
Troubleshooti ng and rou tine maintenan ce 191 C j Reins tall the origi nal packing materi al into the machine . k Close the top cover . l Put the waste to ner bo x and one drum unit and ton er cart ridges assembl y in the St yrofoa m piece. m Using two p eople, place the machine into the plas tic bag.
192 p Put the four car ton t ra ys on the top. q Close the cart on and tape it shut..
193 D D On-sc reen p rogrammi ng D Your machi ne has been designed t o be easy to use. The L CD provi des on- s cree n programm ing using the menu keys. We have created ste p by step on-screen instruct ions to help you program your machine. Simply follow the st eps as they guide you throu gh the menu se lections and programm ing options.
194 H ow to a cce ss th e menu mode D a Pres s Menu . b Choose an option. MFC-9120 CN: Press 1 for G eneral S etup menu . Press 2 for F ax menu. Press 3 for Co py menu. Press 4 for Pri nter m e nu. Press 5 for Ne twork m e nu. Press 6 for Mac hine I nfo.
Menu and featur es 195 D Menu table D The factory se ttings are shown in Bold with an asteri sk. Choos e & OK Choose & OK t o accept to exit Ma in Me nu Subm enu Menu Sele ctio ns Opti ons Descri pti ons Page 1.
196 1.General Setup (C ontinu ed ) 3.Volume (C ontinu ed ) 2.Beep er Of f Low Med * High Adjust s the volum e l eve l of t he be eper . 25 3.Spea ker Of f Low Med * High Adjust s the speak er volum e. 25 4 .Dayl ig ht S av e — On Off Chan ge s for D aylight Savi ngs Ti me ma nual ly .
Menu and featur es 197 D 1.General Setup (Co ntinu ed ) 8. Document Scan 1.Glass Scan Size A4 * Letter Ad just s the s can ar ea o f th e sc an ne r gl ass to t he si ze of th e docu men t. 38 2. File Size 1.Col or Sma ll Middle * Large Yo u ca n set yo ur o wn default settings of the data c ompressi on rate.
198 2.Fax (C ontinu ed ) 2.Setup S end (In Fax mode o nly) 1.Contr ast A uto * Light Dark Ch an ges t he li ghtn ess or dar kne ss o f fa x es you s en d. 42 2.F ax Resolut ion Standar d * Fine S.Fine Photo Sets the def ault re solut ion for outg oing fa xe s.
Menu and featur es 199 D 2.Fax (Co ntinu ed ) 3.Address B ook 1. One Tou ch Dial — Store s up to 8 One Touc h Dia l nu mber s, so you can dial by pr ess ing one ke y (a nd Sta rt ). 65 2.Speed Dial — Stores up to 200 Sp eed Di al num bers , so you can dial by pr ess ing onl y a f ew keys ( and Sta rt ).
200 2.Fax (C ontinu ed ) 6.Dial Re strict . 1.Dial Pad Off * Enter # twic e On Yo u ca n set th e machine to re s t rict di all ing whe n us ing the dial pad . 35 2. One Tou ch D ial Off * Enter # twic e On Yo u ca n set th e machine to restrict t he di all ing of One Tou ch nu mbe rs.
Menu and featur es 201 D 3.Copy 1.Qua lity — Text Photo Auto * Yo u c a n ch oo s e th e Copy resol uti on for yo ur typ e of d ocume nt. 89 2.Brightnes s — b - nn nno + a b - nn non + a b - nnonn + a * b - no nnn + a b - on nnn + a Ad just the b rig ht ne ss for co pi es.
202 4.Printer (C ontinu ed ) 4.Reset P rinter — 1 .Reset Re stor es th e print er set tin gs to the or igina l factory default set tings. S ee So ft wa r e Us e r ’ s Gui d e on th e CD - ROM . 2.Exit 5.Calibra tion — C alibra te Reset Adj ust s the co lour de nsit y or r etu rn s the col our c alibr ation to th e f act or y se tti ng s.
Menu and featur es 203 D 5. USB Direct I/F (M FC- 9320 CW only ) (Co ntinu ed ) 1.Direct Pr int (Co ntinu ed ) 2.Media Type Th in Plain * Thick Thicker Recycled Pape r Se ts t he me di a t ype when pr intin g direc tly from th e USB flash memory d rive.
204 5. USB Direct I/F (M FC- 9320 CW only ) (C ontinu ed ) 2.Scan to USB 1.Resol ution Color 1 00 dp i * Color 2 00 dp i Color 3 00 dp i Color 6 00 dp i Gray 10 0 dpi Gray 20 0 dpi Gray 30 0 dpi B&W 200 dpi B&W 200 x100 dpi Sets th e resolution to send the sc an ne d data to USB Flash memo r y drive.
Menu and featur es 205 D 6 .Print Rep ort s (M FC- 9320 CW) 1.XMIT Veri fy 1.View on LCD — Pri nt s a Tra nsm issi on V er ifi c a tio n Re p or t fo r your last tran smi ssion . 83 2.Print Report — 2.Help List — — P rin ts th e He lp L is t so you ca n se e at- a-g lanc e h ow to qui ckly pr ogra m you r machine.
206 Main Menu Su bmenu Menu S ele cti on s Opti ons Des cri ptio ns Page 5.Network (MFC - 912 0CN ) 1.TCP/IP 1.B oot Method Auto * Static RARP BOOTP DHCP Ch oo ses th e BO OT method that best su it s your need s. Se e Networ k User ’ s Gui d e on the CD - ROM .
Menu and featur es 207 D 5.Network (MFC - 91 20CN ) (Conti nu ed) 3.Scan To FTP — Color 10 0 dpi * Color 20 0 dpi Color 30 0 dpi Color 60 0 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x 100 d pi Ch oose s the fi le format to send the sc anne d da ta via FTP.
208 7.Network (M FC - 9 320CW ) 1.Wi red LAN 1.TCP/IP 1.Boot Metho d Auto * Static RARP BOOTP DHCP Ch oo ses th e BO OT method that best su it s your need s. Se e Networ k User ’ s Gui d e on the CD - ROM . 2.IP Ad dress [0 00-255]. [000-255] . [000-255].
Menu and featur es 209 D 7.Network (M FC -932 0CW ) (Conti nu ed) 1.W ired LAN (C ontinu ed ) 2.Etherne t — Aut o * 100B-FD 100B-HD 10B-FD 10B-HD Ch oose s the Et hern et lin k m ode. S ee Network User ’ s Gu id e on t he CD - ROM . 3.Set to Default — 1.
210 7.Network (M FC -932 0 C W ) (Co nt inued ) 2.WLAN (Co nti nu ed) 1.TCP/IP (Co nt inu ed) 0.IPv6 On Off * En ab le or Di sabl e the IPv6 protocol. If you wa nt to use th e IP v6 pr otoc ol, v isit ht tp: //s ol uti ons . br othe r.c om/ for more informati on.
Menu and featur es 211 D 7.Network (M FC -932 0CW ) (Conti nu ed) 3.Scan To FTP —— Color 10 0 dpi * Color 20 0 dpi Color 30 0 dpi Color 60 0 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x 100 d pi Ch oose s the fi le format to send the sc anne d da ta via FTP.
212 Mai n Me nu Subm enu Menu S ele ct ion s Opt ions D escri pt ions Page 8 .Mach in e Info. (MFC - 9320 CW ) 6 .Mach in e Info. (MFC - 9120 CN) 1.Serial N o.
Menu and featur es 213 D Entering te xt D When settin g cert ain menu selecti ons, such as the Station ID, you will need to t y p e text characters . The dial pad keys have lett ers prin ted on them. The keys: 0 , # and l do no t have printed l etters because t hey ar e used f or s pe c i al charac ters.
214 Speci al characters an d symbol s Press l , # or 0 , then press d or c to move the cursor to the symbol or chara c ter you want. Press OK to c hoose it. The symbols an d chara cters b elow will appear dependi ng on y our menu selection. Press l f or (space) ! " # $ % & ’ ( ) l + , - .
215 E E Genera l E 1 Wh en m akin g a copy fro m on e sh eet Specifications E Printer Type LE D Print Meth od Ele c tr ophotograph ic LED Memory Capa city 64 M B LCD (li quid crystal display ) 16 char.
216 Temper ature Operating: 10 to 32.5 ° C Stor age: 0 t o 40 ° C Humidity O perating: 20 t o 80% ( without condensat ion) Stor age: 10 to 9 0% (withou t condens ation) ADF (au tom ati c docum ent f.
Sp ecifications 217 E Prin t medi a E 1 For la bels , we rec omme nd remo vi ng pri nt ed page s fr om t he o utp ut pape r tr ay i mmedi at ely af ter the y ex it th e ma chi ne to avo id th e po ssib il ity of sm udgi ng. 2 Wh en using pa per th at i s sm al ler th an 1 05 × 148 mm (o r A6 siz e) open th e ba ck c ove r ( bac k ou tp ut t ray) .
218 Fax E 1 ‘Pages’ r efers to the ‘Bro ther Standard Chart No. 1’ (a ty pical bu s i n ess l etter, Standard res olution, JBIG code). Sp ecif ic ati ons an d pri nte d mate ria ls a re subj ec t to ch ange wit hout pr ior not ice .
Sp ecifications 219 E Copy E Co lour /Mon oc hro me Yes/ Yes Docu ment S iz e ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max.
220 Scan E 1 For the l ate st driv er up da tes for the M ac O S X y ou ar e us ing, vi sit us at http:// sol utio ns.b roth er. com / . 2 Maximum 1 200 × 12 00 dpi sc an ning with t he W IA d rive r.
Sp ecifications 221 E Print E 1 Pr int onl y via ne two rk. 2 For the lat es t drive r up date s for th e Ma c OS X you a re usi ng, visit us at h ttp ://so lut ions .brot her .com / . 3 The p rin t spee d ma y ch ange depen di ng on the t ype of docum en t you p rin t.
222 Interfac es E 1 You r m achi ne has a Hi- Spe ed US B 2. 0 int erfac e. Th e ma ch ine ca n also be c on nect ed to a com pu ter th at ha s a USB 1.
Sp ecifications 223 E Pi ctBridge (MFC -9320C W) E Co mpa tib ilit y Supports t he Came ra & Imagin g Produc ts Ass ociation PictBridg e standar d CIPA- 001. Visit h ttp://www.ci pa.jp/p ictbridge/ for more informat ion. Inter face USB dir ect interface.
224 Direct Print fe ature (MFC-9320C W) E 1 PDF data that in cludes a J BIG2 image fi le, a JP EG2000 image fi le or a transparenc y file i s not sup p orte d.
Sp ecifications 225 E Computer requ irements E 1 Int ern et Ex plor er ® 5. 5 or grea te r. 2 For WIA , 120 0 x 1200 reso lut ion. Broth er S cann er U tilit y enab les t o enha nc e u p to 19 200 x 19 20 0 dpi . 3 Thi rd pa rty U SB ports a r e not s up porte d.
226 Consuma ble items E 1 Approx. cartrid ge yield is declar e d in accorda nce wit h ISO/IEC 1979 8 . 2 Con tai ns 4pc . Drum S e t 3 Co nta ins 1p c. Bl ac k Drum U nit 4 Conta ins 1pc. Colour Dr um Unit 5 Dru m yiel d is appr oxi mat e, an d m a y var y by typ e of us e.
Sp ecifications 227 E Ethernet w ired network E Networ k boar d mo del name NC- 6700h LAN You can connect your machine to a network f or Netwo r k Printing, Netwo rk Sc anning, PC Fax and Remote Setup.
228 1 PC Fax Send f or Mac 2 Print only via network . 3 Mac OS X 1 0 .3.9 or greater (mDNS) 4 For the l ate st driv er up da tes for the M ac O S X y ou ar e us ing, vi sit us at http:// sol utio ns.b roth er. com / . 5 BR Adm in P rofes si onal a nd Web B RAd mi n are ava ilab le as a d own lo ad fro m ht tp:/ /sol ution s.
Sp ecifications 229 E Ether net wirele ss netw ork (MFC -9320C W only) E Networ k boar d mo del name NC-7500W LAN Y ou can connec t your machine to a network f or N etw o r k Print ing, Network Scanning , PC F ax and Remot e Se tup 12 .
230 1 PC Fax Send f or Mac 2 On ly pr intin g for Wind ows S erv er ® 2003 and Wi nd ows Ser ver ® 2008 3 Mac OS X 1 0 .3.9 or greater (mDNS) 4 For the l ate st driv er up da tes for the M ac O S X y ou ar e us ing, vi sit us at http:// sol utio ns.
Sp ecifications 231 E Au the nti cati o n an d en crypt ion f or w ire les s use rs o nly E Auth enticat ion m ethod E The Br other mac hine suppo rts the followi ng methods : Open syst em Wireles s devic es are allowed to acces s the network wi thout any authe ntication .
232 Encr yp tion meth ods E Encry ption is used to secur e the data that is sent ove r the wirel ess network . The Bro ther machine sup ports the follo wing encrypti on methods: WEP By using W EP (Wired E quivalent Privacy), the data is transmit ted and rec eived wit h a secure key.
Sp ecifications 233 E Wir ele ss one- pus h c onf ig urat ion E If your wirel ess acces s point supports e ither SecureEasy Setup™, W i-Fi Prot ected Setup (PB C 1 ) or AOSS™, y ou can configure t he machin e easily wi thout a computer .
234 F This is a comprehe nsive list of features and terms that appear in Brother ma nuals. Avai lability o f these features depen ds on t he mode l you purc hased. Gloss ary F ADF (auto matic document feede r) The do cument can be pl aced i n the ADF and scanned one page at a time automati cally.
Glos sary 235 F Distinc t ive Ri ng A subscrib er service purchas ed from the teleph one compa ny that gives you another t elephone num ber on an existing teleph one line. The Brot her machin e uses the new num ber to s i m u late a dedicated fax l ine.
236 Manual f ax When you lift the handset of your extern al telephon e so you ca n hear t he rece iving fax machine answer before you press Start to begin tr ansmission.
Glos sary 237 F Temp ora ry s ett ings You can choos e cert ain options for each fax trans mission and copy withou t chang ing the default sett ings. Tone ( not avail able in New Zeal and) A form of dial ling on the telephone line used for T ouch Tone telephon es.
Index 238 G A Addre ss book . ..... .. ... .... ... .... ... .. ..... .. .... 8 , 63 ADF ( automat ic docume nt feeder ) faxi ng . .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. 3 8 usi ng .. .. ..... .. ..... .. ... .... ... .... .
239 G Drum uni t checking ( remai ning life) . .. ..... .. ..... .. .. .. 18 7 cleaning .. ... .... ... .... ... .. ..... .. ..... .. .. 15 8 , 159 Dual access .. .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... . 43 E EAP-F AST . ... .. ..... .
240 L Labels . .. ..... .. ..... .. .. ..... .. ..... .. . 12 , 13 , 18 , 21 LCD ( liquid crys tal displ ay) .... .. .. ..... .. 8 , 193 contr ast ..... .. ..... .. ..... .. ... .... ... .. ..... .. ..... .. .. 27 Help Lis t .. .. ..... .. .. ..... ..
241 G Polling polled t ransmit .... .. ..... .. ... .... ... .... ... .. ..... . 8 0 polling r eceiv e ... .. ..... .. ..... .. .. ..... .. ... .... ... . 79 sequential poll ing ..... .. .. ..... .. ..... .. ... .... ... . 80 Power f ailure ... ..... .
242 S Scanne r gla s s faxi ng . .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. 3 8 usi ng .. .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. 2 3 Scanni ng See Softwar e User’s Guid e on the CD-R OM. Secure ke y .
For Aus tr ali a Only : Warranty & Repair – For det ails about warrant y on your Brot her Product, the det ails are list ed on the follow ing link: ww w.
The machine is approv ed for use in the c ountry of purchase only , loc al Brother compa nies or their dealers w ill only supp ort machine s purchased i n their own c ountries .
An important point after buying a device Brother MFC-9120CN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother MFC-9120CN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother MFC-9120CN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother MFC-9120CN you will learn all the available features of the product, as well as information on its operation. The information that you get Brother MFC-9120CN will certainly help you make a decision on the purchase.
If you already are a holder of Brother MFC-9120CN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother MFC-9120CN.
However, one of the most important roles played by the user manual is to help in solving problems with Brother MFC-9120CN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother MFC-9120CN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
