Instruction/ maintenance manual of the product MFC-6490CW Brother
Go to page of 239
USER’S GUIDE MFC- 6490CW Ver sion 0 USA/ CA N.
If you need t o call Customer Service Please co mplete the follow ing i nformat ion f or f uture ref er enc e : Model N u mber: M F C-6490C W Se ri al Nu mbe r: 1 Da te of Pu r ch a se : Pla c e o f Pu rc ha se : 1 The serial numbe r is on the back of the unit.
i Brot her n umb ers IMP O RT ANT For tec hni cal help , you must c all the coun try where you bo ugh t t he ma chi ne. Cal ls mus t be made from wi thin that coun try . Register your product By regi s ter in g your p r oduc t wit h Br othe r Int ern at io nal Corp orat io n, you w ill be rec o rded as th e ori gin al ow ne r of t he pr odu ct.
ii Orderin g accessories a nd su pplies For best q uali ty res ul ts use onl y g enui ne Brot her acc essor i es, wh ich ar e ava ilab le at most Brot her ret ail er s.
iii Notice - Disclaim er of Warr anties (US A and Canad a) BROTHER'S LI CENSOR(S), AND THEIR DIRE CTO RS, OFFICERS, EMPL OYEES OR AGENTS (COLLECTI VELY BROTHER'S LICENSOR) MAKE NO WAR RANTI .
iv Brother ® Tw o-Year Limited War ranty and Replacement Service (USA On ly) Who is co vered: This li m ited wa rranty (“ w arranty”) is give n only to the original end- use/retail purchaser .
v Brother ® Two-Year Limited Warranty and Replacement Service (USA Only) discretion. Brother reserves the r ight to supply a refurbished or remanufactured replace ment Machi ne and/or accompa nying C.
vi BRO THE R MUL TIFU NCT ION CE NTER / FA X MAC HIN E LIM ITE D WA RR AN TY (Canada only) Purs ua nt to the limited warrant y of 2 years fr om the date of pur chase for labo ur and parts , Broth er Int ernat ional C orp oratio n (Ca nada ) Ltd.
vii Ta ble of Con te nts Section I General 1 General Information 2 U sing th e doc u men ta tion ..... ... ... ... ...... .... ... ...... ... .... ...... ... ... ....... ... ... ... ...... .... ... ...... 2 Sym bo ls an d con ve nti ons use d in the docu m ent ati on .
viii LC D s cr een . ... ...... .... ... ...... ... .... ...... ... ... ... ....... ... ... ....... ... ... ...... ... .... ...... ... ... ....... ... 31 LCD C o nt rast . .... ...... ... ... ....... ... ... ... ....... ... ... ...... .... ... ...... .
ix 6 Receiving a Fax 49 R ece ive m o d es ....... ... ... ....... ... ... ...... ... .... ... ...... ... .... ...... ... ... ....... ... ... ...... ... .... ... .... 4 9 Choo s e th e corr ec t Re c eive M ode ... ...... ... ... ....... ... ... ... .
x Ex ter nal an d e xten s ion t elep hon e s ... ...... .... ... ...... ... .... ... ...... ... ... ....... ... ... ...... .... ... 76 C onn ect in g an e xte rn al o r e x tens ion t elep hon e ...... ... ... ...... .... ... ...... ... ... .... ... 76 U sing e xte rna l and e xten si on te l eph on es .
xi Section III Co py 11 Making copies 94 H ow t o co p y .. ... ....... ... ... ....... ... ... ...... ... .... ...... ... ... .... ...... ... ... ....... ... ... ...... ... .... ...... . 9 4 Ente ri ng C op y m o de .. .... ...... ... ... ....... ...
xii Phot oCapt ure Cente r ® pri nt s e ttin gs ...... .... ... ...... ... .... ...... ... ... ... ....... ... ... ...... .... . 1 17 Pr int Qu a lity ....... ... ...... ... .... ...... ... ... ....... ... ... ...... .... ... ...... ... ... .... ....
xiii Section V I A ppendixes A Safety and Legal 132 C hoo sin g a loc atio n ...... ... .... ...... ... ... ... ....... ... ... ....... ... ... ...... ... .... ...... ... ... ... ....... .. 13 2 To us e th e m ach ine sa fe ly ... ... ... ...... ... .
xiv D Specifications 199 Ge ne ral . ...... ... ... ....... ... ... ...... .... ... ...... ... ... .... ...... ... ... ....... ... ... ...... .... ... ...... ... ... .... . 1 99 Pr int me dia .. ... ...... .... ... ...... ... .... ...... ... ... .....
Secti on I General I Gen eral Inf orm atio n 2 Loading paper and doc uments 9 Gen eral s etup 25 Secu ri ty fe ature s 33.
2 1 Using th e docume ntation 1 Tha nk you for buy ing a Brot her machi ne! Re adi ng the docu menta tion wil l help you make the most of your ma chin e . Symbols and conven tions used in th e docume ntat ion 1 The fol lowin g symbo ls and conv enti ons are us ed throu ghout the doc umenta tion .
General Informati on 3 1 c If t he lang uage sc ree n appea rs, c l ick you r langua ge. T he CD- ROM mai n menu wi ll a ppear. Note If t his wi ndow do es not ap pear, us e Wind ows ® Ex pl ore r to r un the s t a rt .ex e pr og ra m fro m th e roo t dir ect ory of the Brot her CD-ROM.
Chapter 1 4 Viewing Docum entatio n (For Maci ntosh ® ) 1 a Tu rn on you r Macin tosh ® . Inser t the Br other CD -ROM in to your CD- R OM dr ive. T he fol lowing window wil l app ear . b Double -click t h e Docum ent atio n icon. c Dou ble- clic k your la nguage fo lder .
General Informati on 5 1 Accessing B roth er Suppo rt (For W indows ® ) 1 You ca n find a ll the c ont acts yo u will need , such as We b supp ort (Br othe r Solut ions Cent er), Cust omer Ser vice and Brot her Au th ori ze d Se rv ic e C ent er s o n Brot her number s on page i an d on the Bro t h er CD - ROM.
Chapter 1 6 Contro l panel overv iew 1 1 Fax and teleph one keys Fax Preview Lets you p review incoming and outgoing faxes on th e LCD. Hook Press before di al ing if you want to mak e sure a fax mac hine will answer, and then press Black Start or Color Start .
General Informati on 7 1 d or c Press to scroll back ward or forward to a menu selection. Also, press to choose opti ons. a or b Pr ess t o sc ro ll th ro ug h th e menu s and opt i ons . Menu Access the main menu. OK Choose a setting.
Chapter 1 8 LC D scr een 1 Th e LCD s ho w s th e curr en t m a chi n e st at us wh en t he m achi ne i s i dle. 1 Wireless Stat u s A four level indi cator shows the current wireless signal s trength if you are using a wireless connection. 2 Memory Status Lets you see the av ai lable mem ory in the machine.
9 2 2 Loadi ng paper and othe r media 2 Note • For Tray #2, s ee Lo adi n g pa pe r i n pap er tr ay #2 on page 12. • If t he tr ay use d for Fa x mode i s set t o Auto Se lect yo u sho uld o pen a nd clo se the scanner cover to reset the m achin e aft er ref illi ng pap er t ray#1 .
Chapter 2 10 c With both hands , gent ly press and s lide the p ape r sid e g uides (1) a nd then the paper leng th guide ( 2) to fit t he paper s ize. Ma ke sure th at t he t ri angul ar m arks (3) on t he paper si de guide s (1) an d paper l engt h gui de (2 ) lin e up wi th th e mark f or the paper size yo u are usi ng .
Loading paper and doc uments 11 2 g C los e the pa pe r tr ay co ve r. h Sl ow ly pu sh th e pa per tray com p lete ly in to th e mach ine . Note DO NOT push Tray #1 i nto t he mac hine too qui ckly . D oi ng thi s may caus e inju ry to you r han d by tr appin g it bet ween Tra y #1 and Tr ay #2.
Chapter 2 12 Loading paper in paper tray #2 2 Note You c an only use pl ai n paper si zes Ledg er, L ette r, Le gal, Execut ive, A 3 or A4 in T r ay #2 . a Pul l the pape r tray comp le tel y out of t he mac hine. b Ta ke off t he pape r tray co ver (1) .
Loading paper and doc uments 13 2 Note If y ou ar e using Le dger, Lega l or A3 si ze paper , pre ss and ho ld the univ ersa l guid e rel ease but ton (1) as you s lide ou t the fr ont of the paper tra y. d Fa n the s ta ck of p ape r wel l to avo id pape r jams an d misf eeds .
Chapter 2 14 i Do on e of the foll owi ng: If you ar e usin g Ledge r, Lega l or A3 s ize pape r, go to s tep j . If you ar e using Le tter s i ze pa per, go to ste p l . j Pul l tray #1 out of t he mac hi ne. Pr ess and hol d the uni vers al guide re lease bu tto n (1) as y ou sl ide out the fr ont of t he pape r tr ay.
Loading paper and doc uments 15 2 Loading envelopes and post cards 2 About env elopes 2 U se en vel ope s tha t w ei gh f r om 2 0 to 25 lb (8 0 to 95 g/m 2 ). Some env elop es ne ed margin se tti ngs to be se t in th e applic at ion. Mak e sure y ou do a te s t pr int fi rst.
Chapter 2 16 If you have p roble ms w hen pr inting on envelo pes, try th e following sugges tions: 2 a Op en the env elope fla p. b Ma ke sur e th e open fl ap is eit her to t he si de of the env elo pe or to th e back edg e of th e en ve lo pe w h en pr inti n g.
Loading paper and doc uments 17 2 Pri ntable area 2 The pr i ntabl e are a depends on the se ttin gs in the app lica tion you ar e using . The fi gur es belo w sho w th e unpr inta bl e area s on cut s heet pap er and env el opes.
Chapter 2 18 Accepta ble paper a nd other media 2 Th e pr in t q ual it y ca n b e affe c ted by th e type of pa per you are usi ng in th e machine . To ge t the be st print quali ty for the set tin gs you have chosen, always se t the Paper Type to mat ch the ty pe of pa per yo u lo ad.
Loading paper and doc uments 19 2 Handling and usi ng media 2 Stor e paper in i ts or igina l pack agi ng, an d kee p it seal ed. Keep the pap er f lat and away fro m moistu re, d ire ct sunl ight and heat . Th e co at ed s ide o f phot o pa p er i s sh i ny.
Chapter 2 20 Choosing the right media 2 Paper type and si ze for eac h operation 2 Pape r Type Pap e r S ize Usage Fax Cop y Photo Capture Pr inter Cut Sheet Le dger 11 × 17 in. (279.4 × 431.8 mm) Yes Yes Yes Yes A3 11.7 × 16.5 in. (29 7 × 420 mm) Yes Yes Yes Yes Letter 8 1/2 × 11 in.
Loading paper and doc uments 21 2 Paper wei ght, t hickne ss and cap acity 2 Pape r Typ e We ight Thickness No. of sheets Cu t Sheet Plain Paper 17 to 32 lb (64 to 120 g/m 2 ) 3 to 6 mil (0. 08 to 0.15 mm) 150 (Tray #2) Plain Paper 17 to 32 lb (64 to 105 g/m 2 ) 3 to 6 mil (0.
Chapter 2 22 Loading documen ts 2 You can send a fax, make co pie s, and scan fr om the ADF (au tomat ic do cument fe eder ) and f rom th e scan ner gl ass.
Loading paper and doc uments 23 2 d Adj ust th e pa per gu ides ( 1) to fi t the wi dth of y ou r docum ent. CAUT ION DO NOT lea ve a th ick doc ume nt on th e scanner gla ss. If you do this, the AD F m ay jam. Using the s canner glass 2 You ca n use th e scanner g las s to f ax, cop y or scan page s of a b ook or one page at a t ime .
Chapter 2 24 Scannable are a 2 The sca nnabl e are a depends on the s etti ngs in the ap pli cati on y ou are usi n g. Th e figu res bel ow show the ar eas you c anno t scan on pape r. Usage Document Siz e Top (1 ) Bottom (2) Left (3) Righ t (4) Fax Ledger 0.
25 3 3 On/Off key 3 You ca n turn t he machin e on and of f by pre ssing the On /Of f key. Note • If you press the On/ Off key while the mach ine is i n use it wi ll f inish t he oper ati on befo re goi ng int o the Off mode. • I f yo u ha ve c onn ec ted an ex ter n al tel ephone o r TAD, it is alw ays ava ilabl e.
Chapter 3 26 1 You cann ot r eceiv e a fax w ith Bl ack S tar t or Colo r Start . 2 You cann ot rec eiv e a fax au tomat ically i f yo u have set th e receive m ode to Fax/Tel . 3 Set be fore you sw itch off the m achine . Mode T imer 3 The machine has four temp orary mode keys on the c ontr ol pa nel: Fa x , Scan , C opy an d Photo Capture .
General se tup 27 3 Paper set tings 3 Paper Size and Type 3 To ge t th e bes t pr int q ualit y, set the machine for the typ e of pap er you ar e using. You c an use se ven si zes o f pape r f or pri ntin g and c opying: Ledge r, L etter , Lega l, A3, A4, A5 and 4 × 6i n .
Chapter 3 28 Tray use in Fax mode 3 You c an ch ange th e def ault tray t he mach ine wi ll us e fo r pri n ti ng re ceive d faxes . Auto S elect wil l al low your machin e to tak e pape r fr o m T ra y # 1 firs t, or from T ray #2 if: Tr ay #1 i s out of pap er.
General se tup 29 3 Volume S ettings 3 Ring Volu me 3 Yo u can c ho os e a ra ng e of ring v olu m e levels, fro m High to Off . While the m achine is idle, press d or c to adjust the volume level. The LCD sh ows the c urre nt s etti ng, an d each ke y pres s wi ll cha nge the v olume to the next leve l.
Chapter 3 30 Speake r V olu me 3 You c an choose a ra nge of speak er vol ume level s, from High to Of f . a Pr ess Menu . b Pr ess a or b to choose Gener al Setup . Pr ess OK . c Pr ess a or b to choose Volum e . Pr ess OK . d Pr ess a or b to choose Speak er .
General se tup 31 3 Sleep Mod e 3 You c an choose how lo ng the machine must be i dle (f rom 1 to 60 minute s) before it goes int o sl eep m ode. The time r wil l r estar t if a ny op era ti on i s c a rrie d out on t he m a chi ne. Th e de fau lt se tt ing is 10 mi nute s .
Chapter 3 32 Sett ing th e Dim Timer for th e backlight 3 You can set how long the LCD backlight st ays on after the last key press. a Pr ess Menu . b Pr ess a or b to choose Gener al Setup . Pr ess OK . c Pr ess a or b to choos e LCD S ettings . Pr ess OK .
33 4 4 Secure F unction L o ck 4 Secu re Funct ion Loc k l ets you res tr ict pu blic access to certain machine functions (Fax, C opy , Sc an, Pr in t 1 and PCC) . This featur e also pr eve nts user s f rom cha nging t he d efaul t se tti ngs of th e machi ne by li miti ng ac cess t o the me nu sett ings.
Chapter 4 34 Chan ging t he passw ord 4 a Pr ess Menu . b Pr ess a or b to choose Gener al Setup . Pr ess OK . c Pr ess a or b to choose Funct ion Lock . Pr ess OK . d Pr ess a or b to choose Set P assword . Pr ess OK . e Ent er the regi stered four- digi t passw ord.
Security features 35 4 Setting up and changing restri cted us ers 4 Settin g up restrict ed users 4 You c an set up users with restr iction s and a pas swor d. You c an set up to 20 individu al us ers wit h restric tions a nd a passw ord. a Press Men u .
Chapter 4 36 Rese t existing res tricted use rs 4 You c an reset re stri cted us er s one at a t ime . a Pr ess Menu . b Pr ess a or b to choose Gener al Setup . Pr ess OK . c Pr ess a or b to choose Funct ion Lock . Pr ess OK . d Pr ess a or b to ch oo se Setup Use r .
Security features 37 4 Switching users 4 This set ti ng a llo ws a restr icted user to log on the mac hine when Secu re Funct ion Loc k is tur ned on. a Ho ld down Shift as you press l . Or, p ress Men u . Th en pr ess a or b to choose Chang e User an d press OK .
Chapter 4 38.
Sec tion II Fax II Sending a Fax 40 Recei ving a Fax 49 Telephone Se rvices a nd External devices 67 Dialing a nd storing numbers 79 Printing Reports 89 Pol ling 91.
40 5 Enter ing Fax mo de 5 Wh en t he m a chi ne is i d le, th e tim e ap pe ars on t he LC D. Whe n yo u want to se nd a f ax, o r ch ange fax s end o r re cei ve set ti ngs , pre ss the ( Fax ) key to illu minate it in blue. The LCD shows: Press a or b to s crol l th roug h the Fax key opt ions .
Sending a Fax 41 5 Faxi ng from the scanner gla ss 5 You ca n use the scann er gla ss to fax pa ges of a book o ne at a ti me. The documen t can be up to Le dger size.
Chapter 5 42 Color fax transm ission 5 Your machine can send a color fax to mac hines t hat supp ort th is fe atur e. C olor fa xe s cann o t be s tor ed in the mem o ry . When you send a co lor fax, the machine will se nd it in real ti me (e ven if Real Time TX is set to Off ).
Sending a Fax 43 5 Broadcastin g (Black & White o n ly) 5 Broadcasti ng is when the same fax message is automati cally sent to mor e than one fax number. You can include Groups, O ne To uch, Speed Dial numbers and up to 50 manuall y dialed num bers in the s ame broadcast.
Chapter 5 44 Cancel ing a Broadcast in progress 5 a Pr ess Menu . b Pr ess a or b to choose Fa x . Pr ess OK . c Pr ess a or b to choose Remai ning Jo bs . Pr ess OK . Th e LCD wi ll sh ow the f ax number bei ng di al ed and the Broadca st j ob nu mber.
Sending a Fax 45 5 Contras t 5 If y our doc ument i s very ligh t or ve ry dar k, you may wa nt to ch ange the c ontra st. F or most doc uments the f actor y se ttin g Aut o can be used. It automati cally chooses the suitabl e contrast for your documen t.
Chapter 5 46 Dual acc ess (Bla ck & White onl y) 5 You c an dial a nu mber and st art sca nning the fax into me mor y— e ven when th e m ach ine is se nding f rom mem ory, re ceiv ing f ax es or pri ntin g PC da ta . Th e LCD s hows t he new job numbe r a nd a vail able memory.
Sending a Fax 47 5 Del ayed Batch Trans mission (Black & White onl y) 5 Before se nding the del ayed faxes, your ma c hin e will h elp you ec on om iz e by so rti ng all the f axes i n th e memory by desti natio n and sche duled t ime.
Chapter 5 48 Sending a f ax manually 5 Man u al t ran s mis si on l e ts y ou he ar th e di aling , ring ing and fax- rece ivi ng ton es whi l e se nding a f ax. a Pr ess ( Fax ). b Loa d your do cument . c To li st en for a dial t one press Ho ok or pic k up th e ha nds e t o f an ex te rna l tel ephon e.
49 6 6 Receive mo des 6 You mus t cho ose the r ecei ve mode d epend ing on the ex terna l devi ce s an d tel ephone s ubscr ib er serv i ces y ou hav e on y our li ne. The di agr ams below wil l hel p you choos e the c orre ct mode. F o r more det ailed i nfor mati on abou t the r ec eive mode s, see Usin g rece ive modes on pag e 51.
Chapter 6 50 To set the r ece ive mo de foll ow the inst ruct io ns be low: a Pr ess Menu . b Pr ess a or b to choose Initi al Setup . Pr ess OK . c Pr ess a or b to choose Recei ve Mode . d Pr ess d or c to choose Fax O nly , Fax/Tel , Ex ternal T AD or Manual .
Receiving a Fax 51 6 Using r eceive modes 6 Some re ceiv e modes answ er au tomati ca lly ( Fax Only an d Fax/Tel ). You may w ant to cha nge the ri ng d ela y bef ore usin g th ese modes . Se e Ri ng Dela y on page 52. Fax only 6 Fax onl y mode will automa tical ly an swer every ca ll a s a fax call.
Chapter 6 52 Receive mode set tings 6 Rin g Dela y 6 The Rin g Delay se ts the n umber of times t he mac hine ri ngs be for e it ans w ers in Fax Onl y or Fa x/Tel m ode . If you hav e ex ter nal o r ex tensio n tele phones on the s ame li ne as the mac hine, keep the r ing dela y set ting of 4.
Receiving a Fax 53 6 Eas y R eceiv e 6 If Easy R eceive is On : 6 The mach ine r eceiv es a f ax cal l auto matic al ly, even if yo u answer t he cal l. When y ou s ee Recei ving on th e LCD or when you hea r “c hi rp s” t hro ugh the handse t you are usi ng, j ust r epla ce th e hand set.
Chapter 6 54 Sett ing the Re ceivi ng Prio rity 6 When a Ledge r Colo r fa x i s sent to your mach ine, your mac hine will r eceiv e eith er a Ledge r bl ack & whit e fax or a Lett er Col or fa x depe nding on the Rec eivi ng Pri orit y set ting. If your r eceiv ing p rio r it y is B&W(Max.
Receiving a Fax 55 6 Rece iving a f ax at the e nd of a co nversati on 6 At the en d of a c onv ersat ion you c an ask the othe r part y to f ax you i nfo rmat io n befo re yo u both hang up. a Ask t he othe r part y to pl ac e the doc ument i n th eir machine and to pres s the S ta rt o r Se nd ke y .
Chapter 6 56 Memory R eceive (Black & W hite only) 6 You c an only use one Me mory Re ceiv e oper ati on at a ti me: Fax F orwardi ng Pagin g Fax Storage PC Fax R e ceive Off You c an chang e your se lect ion at any time .
Receiving a Fax 57 6 Paging 6 When yo u choose Pa ging, yo ur machi ne dia ls t he page r numb er you hav e pro grammed, and th en di als yo ur PIN (Per so nal I dent ifi ca tion Numb er). This act ivate s your pa ger so you w ill k now th at you hav e a fax mess age i n the memor y.
Chapter 6 58 Fax Storage 6 If y ou c hoos e Fax Stor age, yo ur machi ne sto res th e rece ive d fax in th e me mo ry. Yo u will be ab le t o retrieve fax messages from anot her l oca tion usi ng t he r emot e r etrie val commands. If y ou hav e s et Fax St orage, a backup c opy wi ll aut omati call y be pri nte d at t he machi ne.
Receiving a Fax 59 6 Note • PC Fax Receiv e is not sup port ed in t he Mac OS ® . • Before you can set up PC F ax Receive you must inst all t he MF L-Pro Suite software on your PC. Make sure your PC is connec ted and t urned on. (Fo r d etai ls see PC -FAX recei ving in th e So ftw are Use r’s Gui de on t he CD- ROM.
Chapter 6 60 Turning off Memory R eceive Operations 6 a Pr ess Menu . b Pr ess a or b to choose Fa x . Pr ess OK . c Pr ess a or b to choose Setup Re ceive . Pr ess OK . d Pr ess a or b to choose Memor y Recei ve . Pr ess OK . e Pr ess a or b to choose Of f .
Receiving a Fax 61 6 Fax Preview (Black & White o nly) 6 How to prev iew a rec eived fa x 6 You ca n view r ecei ved faxe s on the LC D by pre ssing the Fa x Previ ew key. Whe n th e mach ine is in Ready mode, a p opup me ssag e wi ll appea r on the LC D to ale rt yo u of n ew faxes.
Chapter 6 62 c Pr ess Stop/Exi t . When a f ax is o pen th e contro l panel keys wi ll per form th e operat ions shown belo w. How to delete al l faxes in the li s t 6 a Press Fax Pr eview . b Press a or b to ch oose Dele te All . Press OK . Press 1 to c onf irm .
Receiving a Fax 63 6 Changing the settings to turn off fax prev iew 6 a Press Fa x Pr e vi ew . b Press a or b to c h oos e Fax Previe w i Off . Press OK . The LCD w ill ask you t he fol lowing mes sage: Turn Off Fax Preview and print all future incoming faxes? Yes i Pr ess 1 No i Press 2 c Press 1 to cho o se Yes .
Chapter 6 64 Using your Rem ote Acce ss Code 6 a Di al your f ax numbe r from a tou ch tone tel ephon e or anot her f ax mach ine. b Whe n yo ur m a ch in e an s w ers, en te r your remote access code (3 digits foll ow ed by ) at onc e .
Receiving a Fax 65 6 Rem ote Fax commands 6 Foll ow the co mmands below to ac cess f eatu res wh en you are away fr om the m achi ne. When you call the machine and en ter your remote a ccess code (3 d ig its f oll o wed by ), t he system wi ll give two s hor t beep s and yo u must ent er a re mote c ommand.
Chapter 6 66 Retri eving f ax messa ges 6 You c an call y our machi ne from an y t ouc h ton e tel ephon e and hav e yo ur fax me ssages se nt t o a mac hin e. Bef ore you us e this fea ture, yo u hav e to tur n on Fax St orage. a Di al your f ax numbe r.
67 7 7 Voice opera tions 7 Voi ce call s can be made eit her wi th an ext ernal t elep hone, by di al ing man ual ly, or by usi ng Quick D ial numb ers.
Chapter 7 68 Tel ephone ser vices 7 Your mach ine su pport s the Cal ler ID and Distinct ive Ring subscribe r telephone se rvice s tha t some te lephon e compani es offe r.
Telephone Ser vices an d External devices 69 7 Dis tincti ve Ring 7 Di stinct ive Ring i s a funct ion of yo ur Brot her mach ine tha t allow s a per son with one l in e to rece ive f ax an d voic e call s t hr ough two dif fer ent p hone nu mber s on th at one l ine .
Chapter 7 70 Before you choo se th e ring pa ttern to r egi st er 7 You c an only r egi st er on e Disti ncti ve Ri ng pat ter n wi th th e machi ne. Some r ing p atter ns ca nnot be reg ister ed. The rin g patter ns below are support ed by yo ur Brot her mac hi ne.
Telephone Ser vices an d External devices 71 7 Turning of f Di stinctiv e Ring 7 a Press Men u . b Press a or b to c h oos e Fax . Press OK . c Press a or b to c h oos e Miscel laneous . Press OK . d Press a or b to c h oos e Distin ctive . Press OK .
Chapter 7 72 Setting up you r area code (USA only ) 7 When r eturni ng cal ls f rom the cal ler I D histo ry yo ur machi ne wil l automa tic al ly dia l “1” pl us the a rea c od e fo r a ll ca l ls.
Telephone Ser vices an d External devices 73 7 Note • If you do not re ceive all your faxes, sho rten th e Ring D elay se tti ng on your ext ernal TAD.
Chapter 7 74 Recordi ng outgoing message (OGM) on an external TAD 7 Ti ming is im por tant in r ec or din g thi s me ss age. The mess age s ets up the wa ys to han dle bot h manu al and au tom atic fa x re cepti on. a Rec or d 5 seconds of s il ence at the be gi nni ng of your mess age.
Telephone Ser vices an d External devices 75 7 Conver ting telephone w all outlets 7 Ther e ar e three ways to c onv ert to an RJ11 jac k. The fir st two wa ys may r equi re hel p from the te lepho ne compan y. You ca n c hange t he wa ll ou tlet s fro m one RJ14 j ack to tw o RJ11 ja cks .
Chapter 7 76 Multi-line connections (P BX ) 7 We sug gest you as k th e company wh o inst alled yo ur PBX t o conn ect your machine . If you have a multi li ne system we su ggest you ask the in st alle r to co nne ct the unit to the last l ine on the system.
Telephone Ser vices an d External devices 77 7 Using ex terna l and extensi on telephones 7 Using extensi on teleph ones 7 If yo u ans w er a f ax cal l at a n exte n sio n tel epho ne, y ou ca n make your mach ine rece ive t he fax by pres sing th e Fax Re ceive Co de l 51 .
Chapter 7 78 Chan ging the re mote co des 7 Th e pr e se t Fa x R e cei ve Co de i s l 51 . T he pre set Te le phone Ans wer Code i s #51 . If yo u want to, you can repl ace t hem wi th y our own c odes . a Pr ess Menu . b Pr ess a or b to choose Fa x .
79 8 8 How to Dial 8 Manual dialing 8 Press al l of the di gi ts of the fax or tel ephon e number . One Touch Dialing 8 Your machi n e ha s 3 O ne Touch ke ys where yo u ca n s tor e 6 fa x or te le pho n e nu mb er s fo r auto matic di ali ng. Press the O ne Tou ch key that stores the nu mb e r yo u w a nt to c all .
Chapter 8 80 Searc h 8 You c an s ear ch fo r name s you have s to red i n the One Tou ch and Spe ed Dial me mory. a Pr ess ( Phone B ook ). Or, you ca n pre ss ( Fa x ) and then press a or b to choose Phone Bo ok . b Pr ess a or b to choose Searc h .
Dialing and s toring numbers 81 8 Call e r ID hist ory 8 This featu re req uir es th e Cal l er I D sub scrib er serv i ce offer ed b y m any lo cal tel ephon e comp anies.
Chapter 8 82 Stor ing numb ers 8 You c an set up your mac hi ne to do th e fol lowi ng typ es of easy di ali ng: One T ouc h, Speed D ial and Grou ps for bro adcasti ng fax es . When y ou di al a Quick Dia l num ber, the L CD sh ows t he n ame, i f y ou st ored it, or the nu m b er.
Dialing and s toring numbers 83 8 d Press a or b to c hoos e the 2-d igit One Tou ch Dia l nu mber where y ou want to sto re th e nu m ber . Press OK . Note One T ouc h Di al numbe rs b egin with (f or exa mple, l 0 2 ). e Do one o f the fol lowi ng: Ente r t he n ame u sing the dia l pad (up to 16 ch aracters).
Chapter 8 84 c Pr ess a or b to choo s e the 2- dig it Spee d Dial l oc ati on whe re you want to st or e the num ber. Pr ess OK . d Do on e of the foll owi ng : Enter the name (up to 16 ch aracters) us ing th e dial pa d. Press OK . (T o hel p yo u enter let ter s, see Ente ri ng Te xt on page 198.
Dialing and s toring numbers 85 8 Storing Speed D ial numbers from the Ca ller I D h is to r y 8 If yo u ha v e th e Ca lle r ID su b scri ber se rv ice fro m your tel ephone compa ny you can al so st ore S p eed Di al nu mbe r s f rom i nc om ing cal ls in t he Call er ID Hi st or y.
Chapter 8 86 f If you want to ch ange the Fax/ Tel num be r, pr es s a or b t o choose Fax/T el: , then pr ess c and en te r the new fax or t el ephone numb er usi ng the di al pad (up t o 20 digit s). Note For Speed Dial locations you can change Fax/Te l1: a nd Fa x/Tel2: .
Dialing and s toring numbers 87 8 g To ad d numbers to th e group, pre ss a or b to choose Alphab etical O rder or Numeri cal Order and press OK . Press a or b to se lec t a nu m ber an d press OK . Note One T ouc h Dia l loc ati ons beg in with l . Speed Di al locat ions begi n wit h # .
Chapter 8 88 Deleting a numbe r from a Group 8 a Pr ess ( Phone B ook ). b Pr ess a or b to choos e Setup Gro ups . Pr ess OK . c Pr ess a or b to choo s e the G rou p you wan t to chan ge. Pr ess OK . d Pr ess a or b to choo s e the nu m be r you wan t to del ete.
89 9 9 Fax repor ts 9 Yo u ne e d to set up the T ran sm iss io n Ve rif ica ti on Re po rt an d J our nal Pe riod us in g th e Men u k e ys. Transmission Verification Report 9 You c an us e t he T ran smiss i on Ve rif ica tion Repor t as pr oof tha t you s ent a f ax.
Chapter 9 90 e Pr ess d or c to choo s e an in terv al . Pr ess OK . (If you ch oose 7 days, the LCD w il l ask yo u to ch oose t he fi rst day for t he 7-d ay co untd own.) 6, 12, 24 hou rs , 2 or 7 da ys Th e machine wil l pri nt t he repor t at th e chose n ti me and t hen er ase a ll jobs fro m its mem o ry .
91 10 10 Polling o verview 10 Pol lin g let s you s et up your mac hi ne s o ot her peopl e can re ceive fa xes fro m you, but they pa y fo r th e ca ll. It also lets yo u ca ll so m ebo dy else’s fax machine and receive a fax from it, so yo u pa y f or t he ca ll.
Chapter 10 92 Polled t ransmit (B lack & White only) 10 Pol le d tr ansmit lets you set up y our ma chi ne to w ai t with a d oc um en t s o anot he r f ax machine can call and retrie ve it. The docum ent wil l be store d and can be ret riev ed by any ot her fa x machi ne unti l you del ete i t f rom t he memor y.
Se cti on II I Cop y II I Making c opi es 94.
94 11 How to copy 11 Entering C opy mode 11 When y ou want to mak e a cop y, p ress ( Copy ) t o illumi nate i t in b lue. The LCD shows: 1 N o. of Co pie s You can enter the numbe r of copies you w ant by using the dia l pad. Press a or b to s crol l th roug h the C opy key opt ions .
Making copies 95 11 Copy set tings 11 You c an chan ge th e co py se tti ngs te mporar il y fo r th e next cop y. These sett ings ar e t empor ary, and the machine returns to its default setti n gs 1 min ute afte r copyi ng, un less you hav e s et the Mod e Timer to 30 s ec onds or less .
Chapter 11 96 g If you do n ot wan t t o cha nge a ddi ti onal se tti ngs, pre ss Blac k S tart or Color S tart . Note • Page L ayout Opt ions are no t avail abl e with Enlarge /Reduce . • Fit to Page opt ions is no t avail able with Page Layout , Boo k Copy and Waterm ark Copy .
Making copies 97 11 e Press d or c to c h oos e Off(1 in 1) , 2 in 1 (P) , 2 in 1 (L) , 4 in 1 (P) , 4 in 1 (L) , 1t o2 , Poster (2x2) or Poster (3x3) . Press OK . If y ou c hose 2i n1 or Poster (2x2) wi th Led ger or A3, go to step f t o ch oose the paper siz e of y our doc ument.
Chapter 11 98 If you ar e copyin g fro m th e scann er gl ass, pl ac e t he doc um ent fa ce d o wn in th e direction s hown b elow: 2 in 1 (P ) 2 in 1 (L ) 1 to 2 4 in 1 (P ) 4 in 1 (L ) P o s t e r( 2x2 ) You can make a poster size copy of a phot ogr aph.
Making copies 99 11 Adjusting Brightness and Contras t 11 Brightne ss 11 Yo u can a d just t he c opy brig ht ne ss to m a ke cop ies dar ker or ligh ter. a Press ( Copy ). b Load your do cumen t. c Ente r the numb er of copi es y ou w ant. d Press a or b to c h oos e Bright ness .
Chapter 11 100 Tray Sel ect 11 You ca n change t he tray tha t will be used fo r next co p y onl y . To ch ang e the de fault tray see Tray use in Co py m ode on page 27. a M ake sur e y ou are in Co py mode . b Loa d your do cument . c Ent er th e number of c opi es yo u want.
Making copies 101 11 Note Book Copy is not available w i th Page Layout , Sort , F i tt oP a g e , Skew Adjustment and Watermark Co py . Watermark Copy 11 You ca n place a lo go or tex t int o yo ur doc ument as a Wate rmark .
Chapter 11 102 Using a sca nned pap er document as you r watermar k 11 a Pr ess ( Cop y ). b Ent er th e number of c opi es yo u want. c Pr ess a or b to choose Water mark Co py . Pr ess OK . d Pr ess d or c to choose On . e Pr ess a or b to choose Curre nt Setting .
Making copies 103 11 ‘Out of Mem o ry’ message 11 If th e Out of Memory message app ears while sca n ning d ocumen t, press Stop/Ex i t to can cel or Bl ack Start or Col or Sta rt to co py the s canned pages. Yo u wi ll ne ed to c lear som e job s fr om the memor y bef ore y ou can c ont inue.
Chapter 11 104.
Sectio n I V Walk- up Pho to Printing IV PhotoCapture Ce nter ® : Printing photos from a m emory card or US B Fl as h memo ry d ri ve 106 Printing photos from a camera 125.
106 12 Phot oCapture C ent er ® Operatio ns 12 Printing from a m emory car d or USB Fl ash memory drive without a PC 12 Eve n if yo ur ma chi ne is n ot con nected to yo ur co mputer, you can print phot os d irect ly from di gi tal ca mera med ia or a USB Fl ash memo ry dri ve.
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 107 12 Memo ry cards or a USB Flas h mem ory drive folder stru cture 12 To av oi d erro rs, r emembe r th e fol lo wing poi nts : Th e im ag e file exte ns io n mu st be .
Chapter 12 108 Getting st arted 12 Firmly put a me mory card o r USB Flash memor y dri ve into the prope r slot . 1 USB Flash m emory drive 2 CompactFlash ® 3S D , S D H C 4 Memory Stick ® , Memor y.
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 109 12 Entering PhotoC apture mode 12 After you in sert t h e memory ca rd or US B Flas h memor y dri ve, press t he ( Photo Captu re ) key to ill umi nate it in blu e and dis play t he Phot oCaptu re opt ions on th e LCD.
Chapter 12 110 Print Index (Thumbnails) 12 The PhotoCa pture Cent er ® assi gns nu mbers for ima ges (s uc h as No.1 , N o .2, No .3 , a nd s o on) . The PhotoC apture Cente r ® does no t rec ogniz e any other n umbers or file na mes that y our digi tal ca me ra o r c omp u te r ha s us ed to ide nti fy the pi c tur es.
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 111 12 f Afte r you ha ve chos en al l the im age numbers, press OK again. g Ente r the numb er of copi es y ou w ant us ing th e di al pa d. h Do one of t he fol lowi ng: Chan ge the pri nt s ett ings.
Chapter 12 112 Enhance Ski n-Tone 12 Enhan ce Sk in-Ton e i s b est us ed f or adj usting por trait phot ographs. It de tects h uman sk in co lor i n yo ur phot os and adj usts th e ima ge. a Make sure yo u ha ve p u t a me mory card or USB F l ash memory dr i ve in the pr oper slot .
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 113 12 Remove Red-Eye 12 The machine dete cts ey es in you r phot os and wi ll remo ve red -eye from y our pho to. Note Ther e ar e some cases when re d-eye may not be re moved.
Chapter 12 114 Sepia 12 You c an conver t th e col or of yo ur phot o to sepia. a Make sure yo u ha ve p u t a me mory card or USB F l ash memory dr i ve in the pr oper slot . Pr ess ( Photo Captur e ). b Pr ess a or b to choose Enhan ce Photos . Pr ess OK .
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 115 12 Print All Photos 12 You c an print all t he phot os on yo ur memor y card. a Make sure you have p ut a me mory card or U SB Flas h memor y dri ve in t he pr op er slo t.
Chapter 12 116 Trimmi ng 12 You c an tr im your phot o and print a part of the im age. Note If yo ur pho to is v ery s mal l or an ir regula r sh ape you may no t be abl e to tr i m t he phot o. Th e LCD wi ll di spla y Image Too Sma ll. or Image Too Lon g .
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 117 12 Photo C ap ture C enter ® pr int settings 12 You c an c hange the pri nt sett ings te mporar ily for the next pri nt ing.
Chapter 12 118 Pri nt Quality 12 a Pr ess a or b to choose Print Qu ality . b Pr ess d or c to choose Norma l or Photo . Pr ess OK . c If you do n ot wan t t o cha nge a ddi ti onal se tti ngs, pre ss Co lor Sta rt to pri n t. Paper options 12 Paper Type 12 a Pr ess a or b to choose Paper Typ e .
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 119 12 Adjusting Brightness, Contrast and Color 12 Brightne ss 12 a Press a or b to c h oos e Bright ness . b Press d to mak e a da rker pri nt or pr ess c to mak e a lig hter pr i nt.
Chapter 12 120 Cropping 12 If y ou r p hot o i s t oo l o ng o r w id e to fi t th e av ailabl e spac e on yo ur chose n la yout , par t of t he image wil l automa tic ally be c roppe d. The factory setting is On . I f yo u wa nt to p rint the wh o le i mag e , t urn thi s s etti ng to Of f .
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 121 12 Set ting your changes as the new de fault 12 Yo u c an s ave th e pri nt se tt ing s yo u u se m ost ofte n by set tin g them as the defa ult s etti ngs . Thes e se tti ngs will st ay un ti l you ch ange them ag ain.
Chapter 12 122 a Inse rt a Co mpa c tF lash ® , Memo ry Sti ck ® , Memo ry Stick Pr o™, SD, SDHC, xD-Pictur e C ard™ or U SB Flash memor y dr ive in to your machin e. CAUT ION DO N OT ta ke ou t th e me m ory card while Photo Capture is blinking to avoid d amag i ng the c ard or d ata sto r ed on the ca r d.
PhotoCaptur e Center ® : Printing photos from a memory c ard or USB Flash memor y drive 123 12 Glas s Scan Si ze 12 To sc an a Lega l, Ledg er, A3 or A4 size doc ument, you n eed t o ch ange the Glass S canSize sett ing. The def ault se ttin g is Le tte r.
Chapter 12 124 Und er st a nd in g t he Err or Messages 12 On ce y ou ar e fami lia r wi th the ty pes of e rror s that c an oc cu r w hi le y ou a re us ing Phot oCapt ure C enter ® , y ou ca n easily id enti fy and t roub leshoo t any p rob lems. Hub is Unusab le.
125 13 13 Printin g photo s directly fr om a PictBridg e camera 13 Your Broth er mach in e supp ort s th e Pict Bridge s tand ard, al lowing yo u to co nnec t to a nd pr int ph otos dir ect ly fr om any Pict Bridge c ompat ible digi tal came ra.
Chapter 13 126 Printing Im age s 13 Note Remove any m emory cards or USB F l ash memor y dri ve from th e machi ne befor e con n ect in g a dig it al ca mer a. a Make sure that your cam era is turned off. C o nn e ct yo ur c ame r a to th e US B dir ect inte rf ace (1) on th e m ach ine us ing the U S B ca ble .
Printing photos from a camer a 127 13 Printin g photo s directly fr om a digital camera (with out Pic t Brid g e) 13 If y our ca mera is us ing the USB Mas s Stor age sta ndard, you can c onnec t y our came ra in s tor age mod e. T hi s en abl es y ou to pri nt phot os f rom yo ur came ra.
Chapter 13 128 Und er st a nd in g t he Err or Messages 13 On ce y ou ar e fami lia r wi th the ty pes of e rror s tha t can o ccur whi le you are pr inti ng fr om a ca mera, you ca n eas ily i dent ify an d tr ouble shoot any prob lems.
Se cti on V Software V So ftwar e and Ne twork feat ures 130.
130 14 The C D-ROM incl udes the Softw are User ’ s Guide an d Network User’s Guide for featur es available wh en connected to a c ompute r (for exam pl e, printing and scan ni ng). The s e guides have easy to use links that, w hen clicked, wil l take you dir ectly to a p ar ticular section.
Sectio n V I Appendixes VI Safety and Legal 132 Troubleshooting and Routine Maintenance 145 Menu a nd Features 172 Sp ecifi cati ons 199 Glo ssar y 213.
132 A Choosing a location A Put your machine on a flat, stable surface that is free of vibra tion and shocks, such as a desk. Put the machi ne ne ar a t eleph one w all jack an d a st andar d AC po wer outl et . Cho ose a l ocati on whe re the temp eratu re rema ins betw een 50 ° F an d 95 ° F (10 ° C a nd 35 ° C).
Safety and Legal 133 A To use th e machine safely A Ple ase keep these inst ruct io ns for l ater refe renc e and read the m bef ore attem pting any mai ntena nce.
134 DO NOT put y our ha nds on the edge of t he mach ine und er the docu ment c ove r or the sca nner cover. Doing this may cause inj u ry. DO N OT put y our han ds on the e dge of t he pape r tra y unde r th e paper tray c over . Doing this m ay ca u s e in ju r y.
Safety and Legal 135 A DO NOT tou ch the ar ea s haded in t he il lus tra tion. Do ing t hi s may c au se inj ury. When mov ing t he mac hine yo u must li ft i t fr om th e base, by pla cin g a hand a t eac h si de of t he uni t a s show n in the ill us trat ion.
136 Unpl ug t his pr oduct fro m the wal l outl et b efore cl eaning th e i nsi de o f t he ma chine. DO N OT use liq uid or ae ro sol cl ea ner s. Use a d amp c lot h for cle ani n g. If the ma c hin e be co m es ho t, rel eas e s sm oke , or ge ne ra te s any st ron g s mel ls, imme d iate l y unpl ug the mac hi ne fr om the AC powe r out le t.
Safety and Legal 137 A CAUT ION Li ghtn ing and po wer su rges ca n damage t hi s prod uct! We re comme nd that you us e a qual i ty surg e pro tec ti on dev ice on t he AC powe r lin e and on t he tele phone l ine, or unpl ug the co rds dur ing a li ght ning st orm.
138 Important safety instructions A 1 Read al l o f thes e i nst ruct ions . 2 Save them for la ter reference. 3 Foll ow al l war ning s and i ns tr uct io ns marke d on the p rodu ct. 4 DO NOT use t his produ ct n ear wa ter. 5 DO NOT pl ace th is pro duct o n an unst able cart, s tand, or tab le.
Safety and Legal 139 A 13 To prot ec t you r pr oduct agai nst pow er surg es, we rec ommen d the us e of a powe r prot ecti on dev ic e (S urg e Pr otec t or).
140 If t rou ble i s exper ienced wit h this equip ment, fo r repa ir or wa rran ty info rmat io n, pl ea se con tact Bro t h er Cus tome r Serv ice. (See Brother numbers on p age i.
Safety and Legal 141 A Federal Communications Commission (FCC) Declara ti on of Conformity (USA only) A dec lares , tha t the pro ducts Prod uct N ame: MFC-6 490CW comp ly wit h Part 15 of the FCC Rule s.
142 Indus try Canada Com plianc e State ment (Cana da only) A Thi s Cl ass B di gita l appar atu s compl ies wi th Can adi an ICES- 003. Cet appa rei l numéri que de l a cla sse B est co nforme à la no rme NMB-0 03 du Can ada. LAN connection A CAUT ION DO N OT con nect this pr oduc t to a LAN c onne cti on that i s su bjec t to ov er -vol ta ges.
Safety and Legal 143 A Lega l limitations f or copying A Col or r epr oduct ions of ce rtai n d ocum ents ar e i llegal and may r es ult in e ithe r cri minal or ci vil lia bili ty . Th is memor andum is i nte nded t o be a guid e rathe r tha n a comp le te l ist ing of ever y pos sible pr ohi bitio n.
144 Tradem arks A The Broth er lo go is a regi ster ed tr ademark of Brothe r I ndus tr ie s, L td. Bro ther is a reg ister ed tr adem ark of Br other Indus tries , Ltd. Mul ti -Fun cti on Link is a reg ister ed tr ade mark of Brothe r I nter nat ional Cor porat ion.
145 B B Troub leshooting B IMP O RT ANT For tec hni cal hel p, yo u must call the countr y where y ou bough t the machi ne. Cal ls must be made from within th at cou n try. If y ou thi nk th ere is a prob lem wi th y our machi ne, c heck the char t bel ow and fol l ow th e tro ublesh ooti ng tips .
146 Poor prin t quality Check th e print qua lity . (See C hecki ng the pr int qua lity on page 1 68.) Make sure t hat th e Medi a Ty pe setti ng in the printer d river or the Paper Type setting i n the machi ne’ s menu mat ches the type of pa per you are us ing .
Troubleshooting a nd Routi ne Maintenanc e 147 B Pr int spe ed is too slow . Try cha nging t he prin ter driv er setting. The highest resolut ion need s long er data proce ssing, sendi ng and p rint ing t ime. Try the o ther qual ity se ttings in the prin ter driv er Adva nced tab.
148 Teleph one Line or Connect ions Diffic ulty S ugg esti ons Dia ling doe s not work. (No dial tone ) Check th at the mac hine is pl ugged in and that the On / Off ke y is on. Check all l ine cord con nect ions. M ake sure the te lephon e line co rd is plugg ed into the tel ep hone w all jack and the L INE j ack of the ma chi ne.
Troubleshooting a nd Routi ne Maintenanc e 149 B Ver tical bl ack line s w hen send ing. Black ve rtical lin es on f axes yo u send are typi cally caused b y dirt o r co rrec tion fluid on the gl ass strip. Cl ean the glass stri p. (See Cleanin g the scann er g lass on page 16 6.
150 Soft ware Dif f i culti es Diffic ulty S ugg esti ons Cann ot i nstal l sof twa re o r pri nt. Run the Repa ir MF L-Pr o Suit e program on th e CD- ROM . This progr am w ill re pair and rei nstall th e software. ‘De vice Busy ’ Make sure t he mach ine is not showi ng an error messag e on the LC D.
Troubleshooting a nd Routi ne Maintenanc e 151 B Dial Tone B Se tti ng th e di a l to ne to D e te cti on w il l s hor ten the di al de tect pause . a Press Men u . b Press a or b to c h oos e Initia l Setup . Press OK . c Press a or b to c h oos e Dial T one .
152 Err or and Main tenance mess ages B As wit h any sop hist icat ed offi ce prod uct , erro rs may occu r. If th is h appen s, your mach ine i denti fies the error and shows an error messag e. The m ost commo n err or and ma inten ance mess ages are sho w n be low .
Troubleshooting a nd Routi ne Maintenanc e 153 B Comm.Error P oor telephone line quality cause d a communication err or. Send the fax agai n or connect the mac hine to another t el ephone line. If t he problem continu es, call the telephone company and ask the m to check your telephone line.
154 Media Erro r The memory card is ei ther corrupted, improperly for matted, or there is a problem with the car d. Put the card firmly into the slot a gai n to make sure it i s in the correct position. If the error remains, check the media drive (slot) of the machine by putting i n another memory card that you k now is working.
Troubleshooting a nd Routi ne Maintenanc e 155 B Out of Memory The mac hi ne 's memory is full. Fax sending or co py operation in progr ess Do one of the foll owing: Pr ess Stop/E xit and wait until the other operations i n progress finish and then try again.
156 Unable to Init. XX The machine has a mechanical problem. — OR — A foreign object suc h as a clip or ripped paper is in t he mac hine. Open the scanner cover and look on the left, middle and right hand s i de under the covers for foreign obj ects and paper scraps.
Troubleshooting a nd Routi ne Maintenanc e 157 B Error anima tion B Error anima t i on displ ays st ep-by -st ep ins truc tions when pap er gets ja mmed. You can read t he step s a t yo ur own pace by pre ssing c to se e the ne xt st ep and d to go bac kward.
158 Transf erring faxes to your PC B You c an tran sfer the fa xes fro m your mac hine' s memor y to y our PC. The mac hi ne can sto r e fax e s for ap p rox im at ely 24 hou rs i f the re is a po wer fai l ure. a Pr ess Stop/Exi t t o interrupt the error tem pora ril y.
Troubleshooting a nd Routi ne Maintenanc e 159 B D ocume n t ja m B D ocu m ent s c an ja m in th e AD F un i t if they are not i nse rted or fe d pr operly , or if t hey are too long. Follo w the steps below to clear a doc ument ja m. Documen t is jamme d in the to p of the ADF unit B a Take out any pap er fr om th e ADF t hat i s not jamme d.
160 Printer jam or paper j am B Take out the jammed pa per depe nding o n wher e it is j ammed in t he machin e. a Pull th e pa per tra ys (1) o ut of the m achi ne. b Pul l out the j ammed paper (1) . c Re set the mac hin e by li fti ng th e scan ner cove r f rom t he fr ont of the mac hi ne and then cl osing it.
Troubleshooting a nd Routi ne Maintenanc e 161 B e C lose th e Inn e r Ba ck Cov e r (1) if it is open as show n in the i llu stra tion . f Close the Outer Ba ck Cover.
162 WA RNIN G Be c aref ul n ot to t rap yo ur f inger s un der the scanner cover. Al way s us e the f inger hol ds pro vid ed on both sides of the scanner cover when open ing and cl osing i t. i Pus h paper tr ay #1 and p aper tr ay #2 firml y b a ck into t he m a chi ne.
Troubleshooting a nd Routi ne Maintenanc e 163 B c Ope n the new i nk car tri dge bag for t he co lor sh ow n on the L CD , an d th en t ake out the ink cart rid ge. d Tur n t he g reen knob o n t he pr ote ct ive yello w ca p clockwise to release the vaccum seal, then re move the cap (1).
164 CAUT ION DO N OT tak e out i nk car tridg es if you d o not ne ed to r epla ce th em. If yo u do so , it may reduce th e ink qua ntit y and t he mac hine wi ll no t kno w the qua ntit y of i nk lef t in the cartridge. DO NOT tou ch the car tridge ins erti on sl ots .
Troubleshooting a nd Routi ne Maintenanc e 165 B Clea n the o utsid e of t he mac hin e as follow s: B a Pu ll th e p ap er tray s (1) c o mpl et ely out o f the m ac hi ne . b Wip e the outs ide of the mac hin e with a soft cloth to remove dust. c Remove anything that is stuck in side the pape r t ray.
166 Cleaning the sc anner glass B a Li ft t he d ocument cove r (1 ). C lean the sc anner gl as s (2) an d the whi te pla stic (3 ) wit h a so ft l in t-fr ee c lot h moi stene d wi th a no n-fl ammab le gl ass cl eane r.
Troubleshooting a nd Routi ne Maintenanc e 167 B Cleaning the paper pick-up roller B a Pul l t he pape r trays co mplete ly out of the m ac hi ne . b Un pl ug the machi ne fr om the AC po wer out let and ope n the Oute r Back Cov er (1) a nd Inne r Back Co ver (2) at the ba c k of the ma ch ine.
168 Checking the print quality B If f aded or s tr eaked col ors and t ext appea r on your output, some of the nozzles may be clo gged. You ca n chec k thi s by pr in ti ng the Pri nt Quali ty Che ck Sheet and loo king at the nozzle ch e ck pattern. a Pr ess Ink .
Troubleshooting a nd Routi ne Maintenanc e 169 B Checki ng the print alignm ent B Yo u m ay ne ed to ad jus t the pr int alig nm e nt aft er tr an sp orti ng th e m ac h ine or if yo ur pri nted t ext beco mes blur red or imag es bec ome faded. a Press Ink .
170 Machine In formation B Checki ng th e seri al number B You c an s ee t he ma chine’ s se ria l numb er on the LC D . a Pr ess Menu . b Pr ess a or b to ch oo se Machi ne Info . Pr ess OK . c Pr ess a or b to ch oo se Seria l No . Pr ess OK . d Pr ess Stop/Exi t .
Troubleshooting a nd Routi ne Maintenanc e 171 B CAUT ION If y ou ar e not ab le to fi nd th e lig ht- green pr ot ecti ve p art, D O N OT r emo v e th e ink cartridges b e fore sh ipping. I t i s essenti al that the mac hine be s hi pped w ith ei ther the li ght-g reen pr otect ive par t or th e ink cart ri dges in po siti on.
172 C On-screen prog ramming C Your mach ine i s des i gned to b e ea sy t o oper ate wi th LC D on-s creen pr ogrammi ng us ing t he m enu k ey s. Us er-f rie ndly pr og ram mi ng he lps yo u ta ke full ad van ta ge o f al l t he menu s el ectio ns your ma chine ha s to offe r.
Menu and Featu r es 173 C Menu table C The men u tabl e will hel p you und erstan d the men u sele ct ion s and o ption s tha t are fo und in t he mach ine' s p rog rams.
174 General Setup (C ontin ued) Tray Setting (C ontin ued) Tr ay Use:Co py Tray#1 * Tray#2 Choos e th e tr ay that wi ll be us ed f or Cop y m ode. 27 Tray Use:Fax Tray#1 Tray#2 Auto Select * Choos e th e tr ay that wi ll be us ed f or F ax m ode. 28 Volume Ring Off Low Med * High Adju sts the rin g volume.
Menu and Featu r es 175 C General Setup (C onti nued) Sleep Mode — 1Min 2Mins 3Mins 5Mins 10Mins * 30Mins 60Mins You can ch oose h ow lo ng the mac hine m ust b e idle befo re it goes i nto slee p mode. 31 LGR - Short Grain — On Off * Tur n on this setting wh en you use Le dge r shor t gra in paper .
176 Fax (C ontin ued) Setup Receive (C ontin ued) Mem ory Receive Off * Fax Forward Paging Fax Storage PC Fa x R ec ei v e You c an set the m achine to either forward fax messa ges, call your p ager, store incom ing faxes in the mem or y (so you can retrieve them while you are away from your mach i ne), or s end fax es to your PC.
Menu and Featu r es 177 C Netw ork menu Leve l1 Level 2 Level 3 L evel4 Opt ions D es cript ions Network Wired LAN TCP/IP BOOT Method Auto * Static RARP BOOTP DHCP Cho oses the BOOT m e t hod tha t best suit s your needs. IP Address [000-25 5] . [000- 255] .
178 Network (C ontin ued) Wired LAN (Con tinue d) TCP/IP (C ontin ued) IPv6 On Off * Enable or Disable the I Pv6 prot ocol. If you want to use the I Pv6 prot ocol, visit http ://so l uti ons. brot her. com fo r more informat ion. Ethernet — Auto * 100B-FD 100B-HD 10B-FD 10B-HD Choo ses the Et hern et l i nk mode.
Menu and Featu r es 179 C Network (C onti nued) WLAN (Co ntinu ed) TCP/IP (Con tinue d) DNS Server (Primary) 0 00.000 .000.0 00 (Secondary) 0 00.000 .000.0 00 S pec if ie s t he I P addr ess of the prim ary or secon dary ser ver. APIPA On * Off Automa tically allo cate s the IP addr ess from the lin k-loc al address ran ge.
180 Network (C ontin ued) E-mail/IFAX Mail Address Mail Address — E nter t he mai l addr ess. (Up t o 60 ch aract ers) Setup Server SMTP Server Name (U p to 30 c haract ers) IP Address [0 00-255] . [ 000 - 255]. [000 - 2 55]. [ 000 - 255] Ente r the SMTP serve r address.
Menu and Featu r es 181 C Network (C onti nued) E-mail/IFAX (Co ntinu ed) Setu p M ai l R X (Con tinue d) Del Err or Mail On * Off Delete s erro r mails automa tic ally. Notification On MDN Off * Rece ives notifi cation me ssages. Setu p M ai l T X S en d er Sub j ec t — Dis plays the subje ct that is atta ched to the Inte rnet F a x d ata.
182 Network (C ontin ued) Time Zone — UTC+XX:XX — Sets th e time zone fo r your count ry. Network I/F — Wired LAN * WLAN — You can choose the ne twork connec ti on type. Factory Reset — — — Rest ores al l wired an d wirel ess networ k setti ngs t o the factor y defaul t.
Menu and Featu r es 183 C Me nu ( ) (continued) Leve l1 L evel2 L eve l3 Opt ion s Des crip tio ns P ag e Print Reports Transmission — — P rints th ese lists and report s. 90 Help List —— Quick Dial — Alphabetical Order Nu merical O rder Fax Journal —— User Settings —— Net work C onfig —— C aller ID hist .
184 Fax ( ) Level 1 Level2 L eve l3 Opti ons Des cript ions Page Fax Res oluti on —— Standard * Fine S.Fine Photo Se ts the re solu tion fo r outgoi ng faxe s. 45 Contrast —— Auto * Light Dark C han ges t he l i ght ne ss or darkne ss of faxe s y ou send.
Menu and Featu r es 185 C Batch TX —— On Off * Combi nes de layed fa xes to the same f ax numb er at the same ti me of day into on e transmis sion. 47 Real Time TX —— On Off * You can se nd a fax wi thout using t he memor y. 46 Polled TX —— On Off * Sets up your machine w ith an docu m ent to b e r etrie ved by anot her fa x ma chine.
186 Scan ( ) Level 1 Opt ion 1 O p tion2 Opt ion3 D esc ription s Page Sc an to E-mail PC — — Y ou can scan a b lack & white or a co lor d ocume nt into yo ur E-ma il a ppl ication.
Menu and Featu r es 187 C Scan to Med ia (when a m emor y card or USB Fl as h memory drive is insert ed) Quality — Co lor 150 dpi * Co lor 300 dpi Co lor 600 dpi B/W 2 00x100 dpi B/W 200 dpi You can choo se the scan res oluti on, file format and enter a fi le name for your docum e nt.
188 Scan to FTP (Profile Name) — — Ente r t he na me th at you want to us e fo r the pr of ile of th e FTP serv er. T h is n ame will be displ ayed on th e LCD scree n.
Menu and Featu r es 189 C Copy ( ) Leve l1 Le vel2 Level 3 Opti on s Descript ion s Page Quality —— Fast Normal * Best Choos e t he Co py res olu tion fo r you r type of doc ume nt .
190 Brightness —— Adjusts th e bright ness of copies. 99 Contrast —— Adjusts th e contrast of copies. 99 Stack/Sort —— Stack * Sort You ca n c hoos e to stack or so rt mult iple c op ies.
Menu and Featu r es 191 C Set New Defa ult —— Yes No You can sa ve your water mark se ttings. 102 Factory Reset —— Yes No You ca n res tore all se ttings to th e factor y setti ngs. 102 Leve l1 Le vel2 Level 3 Opti on s Descript ion s Page The fa ctory setti ngs are sh own in Bo ld with an a sterisk.
192 Waterm ark Copy Settings Opt ion 1 Optio n2 O p tion 3 Opt ion4 Des cri ptio ns P age Template — Text CONFIDENTIAL * DRAFT COPY Us es a templa te to pl a ce text into your docu ment as a Waterma rk.
Menu and Featu r es 193 C Media (Se lect ima ge fr om med ia) Position A B C D E * F G H I Pattern P la ces a logo or te xt i nto your do cumen t as a Water mark usi ng an image fro m remov able m edia.
194 Photo C apture ( ) Level 1 Level2 L eve l3 Opti ons De script ions Page View Photo(s) — — See th e prin t setti ngs in the follow in g table. You c an previ ew y our photos o n the L CD. 109 Print Index — Layout Format 6 Images /Line * 5 Images/Line You can pr int a thum bn ail page.
Menu and Featu r es 195 C Print Settings Op tion 1 Opt ion2 O pti on3 O p tion4 De scri pti ons P age Print Quality Normal Photo * — — C hoo se th e pri nt qua li ty . 118 Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy * — — Choose the p aper ty pe.
196 Cropping On * Off — — Cr ops the image aroun d the ma rgin to fit the pa per size or p rint size. T urn thi s fe atur e of f if y ou wan t to pr int w hol e ima ges or pre vent unw an ted cro pping. 120 Borderless On * Off — — Expa nds t he pr inta ble ar ea to f it the ed ges of t he pa per.
Menu and Featu r es 197 C Pho ne B ook ( ) Fax Pre view ( ) Leve l1 Le vel2 Level 3 Opti on s Descript ion s Page Search —— Alphabetical Order Num erical O rder You can di al by pr essing only a fe w keys (and St art ).
198 Entering T e xt C When y ou are sett ing cer tai n menu select ions , s uch as t he Stati on ID, you may need to en ter text in to t he machi ne. Mo st dial pad k eys hav e th ree or four lett ers pr inted on keys . T he ke ys for 0 , # and l do not have pr in ted l ett ers be cause th ey are used for spe cial chara cter s.
199 D D General D 1 Mea sured di agona lly Spec ifi cations D Prin ter Type Ink Jet Prin t Method Bla ck: Co lor : Pi ezo wit h 94 × 2 nozz le Pi ezo wit h 94 × 3 nozz les Memor y Capaci ty 64 MB LCD ( liq uid cr yst al di spla y) Wide 3.
200 1 This dep end s on prin ting co nditions . Weight 34. 4 lb ( 15.6 k g) Noi se Op er ati n g: 50 dB or le ss 1 Tem peratur e Op era ti ng: Best Print Qualit y: 50 ° F to 95 ° F ( 10 to 3 5 ° C).
Specific ations 201 D Pri nt media D 1 Use on ly tra nspare ncies recom men ded for inkjet pr inting. 2 For glossy phot o paper or trans paren cie s, we recomm en d removin g prin ted page s from the out pu t paper tray im mediat ely aft er they exi t the machi ne to avo id smud ging.
202 Fax D 1 ‘Pag es’ refer s to the ‘Brot her S tandard Chart No. 1’ (a typi cal busin ess letter , Stand ard re solut ion, MMR code). Speci ficatio ns and p rint ed m ateri als are subj ect t o cha nge w ithout p rior notice .
Specific ations 203 D Co py D 1 Based on Brothe r stand ard pat tern (F ast mode/ Stac k Copy) . Copy spe eds vary with the comp lexit y of the do cumen t. Colo r / Blac k Yes/Y es Docu ment Si ze ADF Wi dt h: 5.8 in . to 11.7 in . (148 m m to 297 m m ) ADF Length : 5.
204 Phot oCapture C ent er ® D 1 Memor y cards , adapt ers and U SB Fla sh mem ory driv e are not includ ed. 2 16MB to 2GB 3 4GB to 8GB 4 xD-Pic ture Car d™ Con ventio nal Ca rd fr om 16MB to 512 MB xD-Pic ture Card™ Type M from 25 6M B to 2GB xD-Pic ture Car d™ T ype H f rom 256 MB to 2 GB 5 US B 2.
Specific ations 205 D Pic t Brid g e D C om pa tibi lity Su ppor ts the Camer a & Imagi ng Prod ucts Associ ation Pi ct Bridg e st andard C IPA DC-00 1.
206 Scanner D 1 Window s ® X P in this Use r’s G uide inclu des Window s ® XP H om e Edi tio n , W ind ow s ® XP P rofessi ona l, an d Wind ows ® XP Prof ession al x64 Edi tion.
Specific ations 207 D Pri nter D 1 Out put imag e qual ity v arie s based on many f actors i ncludi ng , but not limited t o inpu t ima ge resol ution and q ual ity a nd pri nt me dia . 2 Wh en you set the B order less feat ure to On. 3 See Paper type an d size for each oper atio n on page 20.
208 Inte rfaces D 1 Your mach ine h as a USB 2.0 Hi-spee d i nterfa ce. T he machi ne can al so b e conne cted t o a com puter tha t has a US B 1.1 in terface . 2 Thir d party US B ports ar e not sup port ed for Mac intosh ® . 3 Se e Network ( LAN) on pag e 211 and the Netw or k Us e r's Guid e fo r deta iled ne twork spec ifica tion s.
Specific ations 209 D Comp uter req uirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE F UNCTIONS C omputer Plat form & Operat in g System Ver sion S u ppor te d PC So ftwar e Fu ncti ons PC Int.
210 Cons umable items D In k The machi ne us es in dividu al Bl ack, Yellow , Cyan an d Magen ta i nk ca rtri dges th at are sep arat e fr om the pr int he ad asse mbly . Se rv ic e Life of Ink Cartri dge The fir st ti me y ou inst all the i nk c artr id ges the mac hine will use ex tra i nk to fil l the i nk del ivery t ubes.
Specific ations 211 D Networ k (LAN) D 1 See t he Com puter Re quir ement s chart on pa ge 209 . 2 If yo u require more advan ced pri nter manage ment , use the lat est Brot her B RAdmi n Professi ona l utility ver sion t hat is av ailab le as a down load from http: //sol utions.
212 Wireless one -push configurat ion D If y our wirel es s acces s po in t sup port s eith er Secu reEa sySet up™, Wi- Fi Pr otec ted Set up™ (PBC 1 ) or AO SS™, you ca n con fi gur e the mac hine e asi ly with out a comp uter.
213 E This i s a co mprehen sive li st of featur es and terms t hat a ppear in Bro ther ma nuals . Av ai la bil ity of thes e featu res de pends on the mode l you pur cha sed. E Glos sary E ADF (autom atic d ocument feede r) The docume nt ca n be pl ace d i n t he AD F and s canned one pa ge at a ti me automatica lly.
214 Dua l Acce ss Your machi ne can scan outg oing fa xes or sc hed ul ed j o bs into m em or y a t the sam e ti me i t is sendi ng a fax fr om memory or re ceivi ng o r pr inti ng an inc oming fax . Easy Re ceiv e Enabl es yo ur mac hin e to r espo nd to CNG tones if you interrup t a fax ca l l by ans w eri ng it.
Gl oss ary 215 E Ma nual fax You ca n lift the han dse t of the ex ter nal tel epho ne or yo u can pre ss Hook to hear the r eceiv i ng fax mach ine answ er befo re you pr ess Bl ack St ar t or Color Start to begi n s endi ng. Me nu mode Prog ramming mo de for c hangi ng yo ur machine's se ttings.
216 Scan to Med ia You c an sca n a black & whi te or c olo r doc ument into a me mory card or USB Fla sh memor y dri ve. Bla ck & whi te i mages can be in TIFF or PDF file format and color i mages can be in PDF or JPEG f il e forma t.
Inde x 217 F F A Access codes, storin g and dia ling ...... ... ... 88 Accessories a n d su p plies ..... .... ... ... ...... .... . ii ADF ( autom atic doc ument f eeder ) .... 22 , 40 Answ erin g machine (TAD) .... .... ... ...... ... ... 7 2 co nn ect in g .
218 E Easy R eceive ...... ....... ... ... ...... ... .... ... ...... .. 53 Env elopes .. ...... ... ... ....... ... ... ... ..... 1 5 , 20 , 21 Error messages on LCD ..... ... ... .... 15 2 , 153 B&W Prin t Only ... .... ...... ... ... ....... ..
219 F I Id ent- A-Cal l ..... ... .... ... ...... ... ... ....... ... ... ...... 6 9 Id ent- A-Ri ng .... ....... ... ... ...... ... .... ... ...... ... ... 69 Ink cartridges checking ink volume .... ...... .... ... ...... ... . 1 69 ink d o t co unter .
220 Memor y Stick Pr o™ ... ...... ... ... .... ...... ... 1 06 Memor y Stick ® .... ....... ... ... ...... .... ... ... ... 106 Pre view pho tos ... ....... ... ... ...... .... ... ...... 1 09 Pr int se tt ing s Br ig ht ne ss .. ...... .... ... .
221 F Re solu tion copy ....... ... ... ....... ... ... ...... ... .... ... ...... ... . 20 3 fax ... ....... ... ... ....... ... ... ... ...... .... ... ...... ... . 2 02 pri nt ..... ... ... ...... .... ... ...... ... ... ....... ... ... ... . 20 7 scan .
EQU IPMEN T ATTACHM ENT LIM ITATIONS (Canada only) NOT ICE T his p rod uct m eet s the ap p lic abl e Indu s try C a na da tec h nic al spe c ifica ti ons . NOT ICE The Ri nger Equi vale nce Numb er is an i ndicat ion of the maxi mum numb er of dev ices al lo wed to be co nnecte d to a tel epho ne inte rf ace.
Brother Int ernational Corpor ation 100 Somerset Corporate Bo ulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brothe r International Corpor ation ( Canada) Ltd. 1 rue H ôtel de Ville, Dollar d-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World W ide Web http://w ww.
An important point after buying a device Brother MFC-6490CW (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother MFC-6490CW yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother MFC-6490CW - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother MFC-6490CW you will learn all the available features of the product, as well as information on its operation. The information that you get Brother MFC-6490CW will certainly help you make a decision on the purchase.
If you already are a holder of Brother MFC-6490CW, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother MFC-6490CW.
However, one of the most important roles played by the user manual is to help in solving problems with Brother MFC-6490CW. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother MFC-6490CW along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center