Instruction/ maintenance manual of the product MFC-297C Brother
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USER’S GUIDE MFC-25 0C MFC-29 0C MFC-29 7C Vers ion B UK/I RE/GEN/SAF.
If y o u need to call Customer Service Ple ase c omplet e the fo llow ing info rma tion for futu re re fer en ce : Mod el Nu mbe r: MFC -25 0C, M FC- 290C and MFC -2 97C (Cir cle yo ur m odel num ber) Seri al N um ber : 1 Dat e of Pur c ha se : Pl ac e o f P ur ch as e : 1 The seria l numb er is on th e back of th e un it.
i Approval I nformatio n and Co mpilation a nd Publica tion Notic e THIS EQ UIPMEN T IS D E SIGNED TO WORK WI TH A TWO WIRE ANALO GUE PSTN LINE FITTE D WITH THE APPRO PRIATE CONN ECTOR.
ii EC Declaration of Conformity u nder the R & TTE Di re ct iv e.
iii Table of Conte nts Section I General 1 Gene ral Info rmat ion 2 Usi ng th e docu me ntat ion ..... .. ... .... .. ..... .. ... .... ... .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .... ... .. ... 2 Sym b ols a nd con ve ntion s us ed in t he doc um ent ati on .
iv 4 Secur ity featur es 23 TX Lo ck . ..... .. ..... .. .. ..... .. ..... .. ... .... ... .... .. ... .... ... .... ... .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .. .... 2 3 Setting and changi ng the TX Lock password ... ......... ......
v 7 Telepho ne and E xternal dev ices 36 Voi ce Op erat ion s . .. ..... .. ..... .. .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .... ... .. ..... .. .. ..... .. ..... .. ... ... 36 Ton e or puls e. .. ..... .. ..... .. .. ..... .. ..... ..
vi Sectio n III Copy 10 Mak ing cop ies 50 Ho w t o c opy . .. ... .... ... .... ... .. ..... .. ..... .. .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. .. 5 0 Ent e ring Co py m od e . .... ... .... ... .. ...
vii 12 Pri nting ph oto s from a c ame ra 68 Print ing photos directl y from a PictBridge camera ........ ......... ......... ....... ......... ..... 68 Pic tB ridg e re quir eme nts .. ... .... .. ... .... ... .... ... .. ..... .. ..... .. .. ..... .
viii B Trou bles hoo ting a nd Ro uti ne M aint ena nce 86 Troubles hooting ...... ......... ......... ......... ....... ......... ........ ....... ......... ......... ....... ......... . 86 If y ou ar e havi ng d iffic ul ty wit h you r ma chine .. .
Section I General I General Infor mation 2 Loa ding paper and d ocume nts 8 General setup 19 Security featu res 23.
2 1 Using the documentati on 1 Thank y ou for buy ing a B rother m a c h ine! Reading the d ocumenta tion wi ll help you make the most of your machine. Sy mbol s an d co nven ti ons use d in the docu menta tion 1 The fol lowing symbols and conv entions are use d througho ut th e documentat ion.
General Info rmation 3 1 Ac cessing th e Software User’s Guide 1 This User’s Guid e do es not co ntain all the informa tion ab out the m achine suc h as h ow to use Printer, Scanne r and P C Fax. W hen you are ready to le arn detai led inf ormation about t hese oper ations, r ead t he Softwa re Us er ’s Gu ide that is on the CD-RO M.
Chapter 1 4 How to f ind S cann ing i nst ru cti on s 1 There ar e s e v e r a l way s you can scan doc um e nts. You can find the instru c tion s as fol lows : Sof tware User’s Guide Scanning (.
General Info rmation 5 1 H ow to f ind S cann ing i ns tru cti ons 1 There are sever al ways you can scan documents. You c an find t he ins tructio ns as fol low s: S of tw a r e Us er ’ s G uid e Scannin g (For Mac OS ® X 10.2.4 or greater ) ControlC enter2 (For Mac OS ® X 10.
Chapter 1 6 MFC-29 0C Contr ol panel overv iew 1 The MFC-250C , MFC-290C and MFC-29 7C hav e the same contr ol panel keys. Note Most of the i llust rations i n this User’s Guide s how t he MFC-290C. 1 Fax an d telepho ne keys: Redial/Pau se Redials the last number called.
General Info rmation 7 1 Volu me keys d c Wh en the m achine is idle, y ou can pres s thes e keys to a djust the ring vol ume. d Pres s to scrol l backwa rd to a menu select ion. a or b Pres s to scroll through the men us and opt i on s. Clear/Ba ck Pres s to d elete char acters o r to go back to the pre vious men u level.
8 2 Loadin g paper and other print medi a 2 a If the p aper supp ort fla p is o pen, close it, and then close the paper su pport. Pull the pa per tr ay comple tely out of the machine.
Loading pa per and docume nts 9 2 d Fan the stack of paper well to av oid paper jams and mi s feeds. Note Always make sur e the paper is not curl ed. e Gentl y put the paper into the pa per tra y print si de down and top edge in first. Check tha t t he pape r is fl at in t h e tray.
Chapter 2 10 i While holdi ng the paper tray in place, pull out the pape r support (1) until it clicks and then unf old the paper support fl ap (2 ). Note Do not use the pa per suppor t flap f or Legal pa per. Loading enve lopes a nd post cards 2 Abo ut en ve lo pes 2 Use envelope s that weigh betwee n 75 to 95 g/m 2 .
Loading pa per and docume nts 11 2 b Put envel opes o r post cards int o the paper tr ay with the add r e s s side down and the leading edge in fi r st as shown in the i llustr ation. W ith both hands, gen tly press a nd sl ide the paper s ide guides (1) and paper len gth guide ( 2) to fit the si ze of t he envelop es or post cards.
Chapter 2 12 Pri nt ab le ar ea 2 The print able area depe nds on the sett ings in the applicati on y o u are using . The figures below sho w the unprint able areas on cut sheet paper and enve lopes. The machine can pri nt in t h e sha ded areas of cut sheet paper when the Bord erless print feature is available and turne d on .
Loading pa per and docume nts 13 2 Accepta ble paper a nd other print m edia 2 The print quali ty can be affected by the type of paper you are using in the machine. To get the best print qualit y for the settin gs you ha v e chosen, a lways set the Paper Ty pe to match the type of paper you load.
Chapter 2 14 Hand ling an d using pr int medi a 2 Store pape r in its ori ginal packaging, and keep it seal ed. Keep the pap er flat and away from mois ture, direct sunli ght and heat. Avoid tou c hi ng the shiny (coated) side of photo paper. Loa d ph oto paper with the shiny si de f acing down .
Loading pa per and docume nts 15 2 Ch oosing the right print m edia 2 P aper ty pe and si z e fo r ea ch ope rat io n 2 Pape r Typ e Paper Size Usage Fax Co py Ph oto C apt ure Printer Cut Sh eet Letter 215.9 × 279.4 mm Yes Yes Yes Yes A4 210 × 297 mm Yes Yes Yes Yes Legal 215.
Chapter 2 16 Pap er w eight , thic knes s an d cap acity 2 1 Up to 100 shee ts of 8 0 g/m 2 pape r. 2 BP7 1 (26 0 g/m 2 ) pape r is es pe cial ly des igne d for Brot he r inkje t mach in es. Pa per T ype Weig ht T hickness No. o f sh eet s Cut S heet Plai n Paper 64 to 12 0 g/m 2 0.
Loading pa per and docume nts 17 2 L oading docum ents 2 You can send a fax, m ake co pies, and scan from the ADF (automati c document feede r ) and from the scanner glas s. Using the ADF (MFC -290C and MFC- 297C onl y ) 2 The ADF can hold up to 15 pages and feeds each sheet indi vidually.
Chapter 2 18 How to lo ad d oc ument s 2 Note To use the scanner glass, the A DF m ust be empty. a Lift the docu m e nt cover. b Using the docu m en t guidelines on the left and top, place t he d ocument face down in the up per l eft corn er of t he scanner glas s.
19 3 3 Po wer Save mode 3 To maintain print q uality, prolo ng p r int head life, and provide the best ink cartridg e economy, you sho uld keep your machine connecte d to the powe r at all times. You can put t he machine into P ower S ave mode by pres s i ng the Power Save key.
Chapter 3 20 Mode Time r 3 The mach ine has four temporary mode keys on t he c ontrol pa nel: Fax , Scan , Copy and Photo Captu re . You can c hange t he amount of t ime the machine takes after the la s t S can, Copy or P hotoCapture op erati on before it retur ns to Fax mode.
General setup 21 3 Vo lume Settings 3 Ring V olu me 3 You can choose a range of ring volume levels, from High to Off . While t he machine i s idl e, press d or c to adjust the volume lev el. The LCD shows the current setti ng, and each key press will change the volu m e to the next level .
Chapter 3 22 Automatic Daylight Savin gs Time 3 You can set th e machin e to ch ange automat icall y for daylight sav ings time. It will reset itself fo rward one h our in the Spr ing and bac k w ard one hour in the Au tumn. Make s ure you have set t he correct date and time i n the Date&Time s etting.
23 4 4 T X Lock 4 TX Loc k lets you prevent unaut horized access to the machi ne. While TX Lock is On, the foll owing operati ons are a v ai lable: Receiv ing faxes While TX Lock is On, the foll o.
Chapter 4 24.
Section II Fax II Send in g a Fa x 26 Receivi ng a Fax 32 Te lephone and Externa l devices 36 D ialling an d st ori ng num ber s 44 Pr inting Reports 47.
26 5 Entering F ax mode 5 To enter f ax mode, press ( Fax ), and the key will glow gr een. Faxing fro m t he ADF (MF C -290 C and MF C- 29 7C only) 5 a Make sur e you are i n Fax mode . b Place the document face down in the ADF. (See Usi ng the A DF (MFC-290C and MFC-297C only) on page 17.
Sen ding a Fax 27 5 F axing Let ter size doc ument s from the s cann er g lass 5 When documents are Letter size, you need to set scan siz e to Letter. If you do not, the side portion o f the faxes will be mis s i ng. a Make sure yo u are in Fax m ode .
Chapter 5 28 Cance lling a B roadcas t in pro gress 5 a Pres s Menu , 2 , 4 . The LCD will s how t he fax nu m be r being dialled. XXXXX XXX b Pres s OK . The LCD will show t he job number: 1.Cle ar 2.E xit c Pres s 1 to cancel. The LCD will then s how the B roadcast job number and 1.
Sen ding a Fax 29 5 Cont rast 5 If your doc um e nt is very light or very dark, yo u may want to change the contras t. For most documents th e defaul t setting Auto can be used. It automa tically cho oses the sui table contrast for your document . Use Light when sendi ng a li ght docum ent.
Chapter 5 30 D ual ac cess (Monoc hrome only) 5 You can dial a number and star t sc anning t he fax i nto memory —even when t he machin e is sen ding from memory, recei ving faxes or pri nting PC dat a. The LCD shows the new job numb er and av ailable memory.
Sen ding a Fax 31 5 O ver se as Mod e 5 If you are having dif ficult y sending a fax overseas due to possible interferen ce on the telephone li ne, we recommend that you tur n on the Overseas mode. After y o u send a fax using this f eature, the feat ure will tur n itself off.
32 6 Recei ve m odes 6 Choos ing the Rec eive Mo de 6 By defau lt, you r machine will automat ically receiv e any fax es that are se nt t o it. The diag ram below will help you choose the correct mode. For more detail ed information on th e recei ve modes see Usi ng r e c e ive mode s on page 33 and Receive m ode s e ttings on page 34.
Receiv ing a F ax 33 6 Using rec eive mod es 6 Some receive modes ans wer au tomaticall y ( Fax Only and Fax/Tel ). You may wa nt to change the ring delay be fore using t hese modes. (See Ring Delay on page 34.) Fax only 6 Fax only mode will aut omatically answer every c all.
Chapter 6 34 Recei ve mode setting s 6 Ring D ela y 6 The Ring De lay set s the number of times the machi ne ring s before it ans wers in Fax Only or Fax/Tel m ode. I f you hav e exter nal or extens ion t elephones o n the same li ne as the machi ne cho ose the m a x i m u m number of ri ngs.
Receiv ing a F ax 35 6 Fax De te ct 6 If Fax Detec t is On : 6 The machine receiv es a fax cal l automatical ly, even if you answer the call . When you see Receiving on the LC D or when y ou hear ‘ chirps’ throug h the hands et you are usi ng, jus t replace t he handset .
36 7 Voice Op erations 7 Voi c e calls can be made e ither wi th an extens ion or extern al telephone, by diallin g manu ally, or by u s i ng Speed D ial numbers.
Telephone an d Ext ernal devices 37 7 T elephone s ervices 7 Set ting the Te lephone Line Ty pe 7 If you are connecting the mac hine to a li ne that features P BX or ISDN to send and receive faxes , it is necessary to change t he Telephone Line T ype accordi ngly by completi ng the following steps.
Chapter 7 38 To enab le the mach ine t o wor k with BT Call Sign (Wit h y our ex ter nal tele phone on ly) 7 a Pres s Menu , 2 , 0 , 3 . 0.Mis cel laneous 3.BT Cal l Sign b Pres s a or b to choose On (or Off ). Pres s OK . c Pres s Stop/Exit . Note If y ou tu rn of f BT Call Sign , t h e r e ce iv e mode stays in Manu al .
Telephone an d Ext ernal devices 39 7 Print ing the Caller I D Lis t 7 a Press Me nu , 2 , 0 , 4 . b Press a or b to choos e Print Report . Press OK . If no ID is stored, the beeper wil l sound and No Caller ID will ap pear o n the LCD. c Press Mo no Start or Colo ur Start .
Chapter 7 40 C onnect io ns 7 The externa l TAD must be c onnected as sho wn in t he previous ill ustration. a Set y our exter nal TAD to one o r two rings. (The machi ne's Ring Del ay setti ng does not apply .) b Record the outgoin g mess age on your extern al TAD.
Telephone an d Ext ernal devices 41 7 Exter nal and ex tension telepho nes 7 Co nnect ing an e xternal or ext ensi on t ele pho ne 7 You can connect a separate tel ephone as shown in the diagr am bel ow. 1 Ext ens ion t ele phone 2 E xternal telep hone When you are using an external teleph one, the LCD shows Telephone .
Chapter 7 42 This new c onnection confi guration can be arra nged by contacting BT, Kings ton upon Hull Tel ecommunic ations, your PBX mai ntainer o r a quali fied t elephone ins tallation com pany as approp riate.
Telephone an d Ext ernal devices 43 7 Chan gi ng th e rem ote code s 7 If you want to use Remote Activat ion, you have to turn on t he remote co des. The preset Rem ote Acti vat ion Cod e i s 51 . The preset Remote Deactiv ation Code is #5 1 . If you want to, you can replace them with your own codes.
44 8 How t o Di al 8 Manua l dialling 8 Press all of the d igits of the fax or telephone num ber . Speed Dialling 8 a Pres s ( Speed Di al ). b Pres s OK and the # (hash) key , and then t he two digit Speed Dia l n um ber using the dial pad.
Dialling a nd storing n umbers 45 8 Storing numb ers 8 You can set up your machine to do the followin g types of easy di alling: S peed Dial and Groups for broadcas ting faxes. When you di al a Q uick Di al number, the LCD shows the name, if you stored it , or the number .
Chapter 8 46 Setting up group s f or broadc asti ng 8 Groups , which can be stored in a Speed Dial loc ation, all ow yo u to s e nd the same fax message t o many fax number s b y press ing onl y ( S peed Di al ), Search , OK , # , th e two-di git lo catio n and Mono Start .
47 9 9 F ax repor ts 9 You need to set up the Transmi s si on Verifi c a tion Report and Journal Per iod using the Menu key. Tran smi ssion Ver if icati on Re port 9 You can use the Transmissi on R eport as proof th at you s ent a fax. This r eport li sts the time and date of tran s mission and whether the t ransmissi on was successf ul (OK).
Chapter 9 48 Reports 9 The fol lowing reports ar e ava ilable: 1.XMIT Verify Prin ts a Tr ansmission Veri fication Repor t f or your la st transmi ssion. 2.Help List A help li s t sh owing how to program your machi ne. 3.Quick Dial Lis ts names and nu m be r s stored in the S pee d Di a l me mor y, i n n u me ri ca l or der .
Section III Cop y III Making copies 50.
50 10 How to copy 10 Enterin g Copy mode 10 Press ( Copy ) to ente r Copy mode. The defau lt setting is Fax. You can change th e numb er of sec onds or minutes that t he machi ne stays in Cop y mode.
Making c opies 51 10 Copy option s 10 When you want to quickly cha nge the copy settings tempora r ily for the next mult iple copies, use th e Copy Options key. The machine ret urns to its def ault settings 2 minutes after it finis hes copying, or if the mode tim er returns the machine t o Fax m ode.
Chapter 1 0 52 Chan ging c opy s peed a nd quality 10 You can choos e from a rang e of qualit y setti ng s. The def ault sett in g is Normal . To temporarily change t he qual ity sett ing, foll ow the instruc tions below: a Make sure you are in Copy mod e .
Making c opies 53 10 To enlarge or reduce the next cop y follow the instruct ion below: a Make sure you are in Copy mode . b Load y our doc ument. c Use the dial pad t o enter the number of copie s (up to 99). d Press Copy Options and a or b to choose Enlarge/Reduce .
Chapter 1 0 54 f Pres s Mono Sta rt t o scan the document . You can also press Colour Sta rt if you are using P oster layout. If y ou placed t he docum ent i n the AD F (MFC-290C and MFC-29 7C) o r are making a p oster, th e machine scans t he pages and start s pri nting.
Making c opies 55 10 Sort ing co pies u sing t he A DF (Mo noc hrom e o nly) ( M FC-290C and M FC-297C only) 10 You can sort multiple copies. Pages will be sorted i n the order 3 2 1, 3 2 1, 3 2 1, and so on. a Make sure you are in Copy mode . b Load y our doc ument.
Chapter 1 0 56 Pa pe r opt ion s 10 Paper Ty pe 10 If you are copy ing on s p ec i al paper, set the machi ne for the type of paper y ou are using t o get th e best pr int quality . a Make sur e you are in Copy mode . b Load your docum ent. c Use the dial pad t o enter the number of copies (up to 99).
Section IV Direct Photo P rinting IV Pr inting ph otos from a memo ry car d or USB F las h me m o ry d riv e 58 Pr inting photos f r om a camer a 68.
58 11 Note The MFC-250C only supports USB Flash memory drive s. PhotoCapture Center™ Operations 11 Pr inti ng fro m a me mory card or USB Flash me mor y drive without a PC 11 Even i f your machi ne is no t connected to y our comput er, you can print photos dir ectly from digit al c amera medi a or US B Flash Memory dri ve.
Pri nting photos fr om a memor y card or USB Flash m emor y drive 59 11 Memor y card s (MFC-2 90 C and MFC-297 C onl y) or a USB Flash memo ry drive folder stru ct ure 11 Your mac hine is design ed to.
Chapter 1 1 60 Getting star ted 11 Firm ly put a m emory c ard o r USB Flash memory drive i nto t he co r rect slot. 1 US B Fl a sh m em ory d riv e 2 SD, SDHC 3M e m o r y S t i c k ® , Memo ry Stic.
Pri nting photos fr om a memor y card or USB Flash m emor y drive 61 11 How to print from a me mo ry c ar d or U SB F lash mem ory driv e 11 Before print ing a photo you must first print a thumbnail index to choose the number of the photo you want to print .
Chapter 1 1 62 d Pres s a or b t o choose th e type of paper you a re usi ng, Plain Paper , Inkjet Paper , Brother BP71 or Other Glossy . Pres s OK . e Pres s a or b to choose the paper siz e you a re usi ng, A4 or Letter . Pres s OK . f Pres s Colo ur Start to prin t.
Pri nting photos fr om a memor y card or USB Flash m emor y drive 63 11 j Enter the number of copies y o u want. Press OK . k Press Colour Start to p ri nt. The print ing pos itions when usin g A4 are shown below. DPO F printing 11 DPOF s ta nds fo r Dig ita l Pri nt Ord er F orma t.
Chapter 1 1 64 PhotoCapture Center™ print settings 11 These settings will remai n until y ou change them again. Pr int speed and q ualit y 11 a Pres s Menu , 4 , 1 . b Pres s a or b to choose Normal or Photo . Pres s OK . c Pres s Stop/Exit . Paper Opt ions 11 Paper Ty pe 11 a Pres s Menu , 4 , 2 .
Pri nting photos fr om a memor y card or USB Flash m emor y drive 65 11 Cr oppin g 11 If your photo is too long or wide to fit the availab le spac e on your chosen l ayout, part of the image will be aut om a tically cropp ed. The default sett ing is On .
Chapter 1 1 66 Scan to a memor y card or USB F lash mem ory drive 11 You can sca n monochrom e and colour doc um e nts onto a memory card or USB Flash memory drive. Monochrome doc uments will be stor ed in P DF (* .PDF) or TIFF (*.TIF) file form ats. Colour documents m ay be stor ed in PDF (* .
Pri nting photos fr om a memor y card or USB Flash m emor y drive 67 11 Ch ang ing the monoc hrome file f ormat 11 a Press Me nu , 4 , 0 , 2 . b Press a or b to choose TIFF or PDF . Press OK . c Press Sto p/Exit . Changing the colou r f ile forma t 11 a Press Me nu , 4 , 0 , 3 .
68 12 Printing ph otos directly from a PictBridge cam era 12 Your Brothe r machine supports the Pict Bridge standa rd, allowing you to connect to and print ph otos directly from any Pict Bridge compati ble digital camera.
Printing photo s from a camera 69 12 Printing Images 12 Note Remove any memory cards or USB F l ash memory drive f rom t he machine b efore conne c ting a digi tal camera. a Make sure that your ca m e r a is turn ed off. C onnect your c am e r a to the USB direct interf ace (1) on the machine using the U SB cable.
Chapter 1 2 70 Printing ph otos directly from a digital camera (w ithout PictBridge) 12 If your came ra suppo rts the USB Mass Stor age standard, you can conn ect your camera in st orage mode.
Printing photo s from a camera 71 12 Understand ing the Erro r Mess ages 12 Once you are famili ar with t he types of error s that can occur whil e you are print ing from a camera, you can easil y identi fy and troubles hoot an y problems.
Chapter 1 2 72.
Section V Software V Softwar e features 74.
74 13 The CD-ROM inc ludes the Soft ware U s e r ’s Guide for fea tures ava ilable when connect ed to a computer (for example, pri nting a nd scann ing). T he guide has easy to u se li nks that , when clicked, will take you directly to a par ticular s ection.
Section VI Appendixes VI Safety and Leg al 76 Trou blesh ooting and Ro utine Mai ntenance 86 M enu and Fe atures 110 Specifi cations 12 0 Glossar y 13 3.
76 A Choosing a lo cation A Put yo ur machin e on a flat, stable s urface that is free of vibr ation and shocks, s uch as a desk. Put the mac hine near a tele phone socket and a standard , grounded electr ical socket . Choose a loc ation where the temper ature remains between 10 ° C and 35 ° C.
Sa fety and Le gal 77 A T o use the m ach ine safel y A Please kee p thes e inst r u c tion s for later refere nce and read them before attempting any maintenanc e.
78 DO NO T put y our hands o n the e dge o f the mac hine under the docum ent cover or t he scann er cover. Doing this may cause injury. DO NOT put your hand s on the edge of the paper tray under the paper tray c over.
Sa fety and Le gal 79 A DO NOT touc h the area shaded in the illust ration. Doing this m ay cause inj ury. When moving the machi ne you must l ift it from the base, by plac ing a hand at each side of the unit as shown in the illus trati on. DO NOT car ry the m achine by holdin g the sc anner cover or the Jam Clear Cover.
80 If the machi ne b ecom e s hot, relea ses smoke, or generat es any strong smell s , im m ediat ely unplug the m achine f rom the elect rical so c ket . Call your B rother de aler or Brother Customer Service. If met al objects, water or other liqui ds get inside the machi ne, immediatel y unpl ug the machine from the electrical socket.
Sa fety and Le gal 81 A When using your tel ephone equipment, bas ic saf ety precautions should always be followe d to reduce the risk of fire, electric shock and injury to people, incl uding the foll.
82 12 Unplug this prod uct from the power soc ket an d re fer all servici ng to Brother A uthor ized Service Personnel unde r the following conditions : If liquid has been spilled into the produc t. If the produc t has been exposed to rain or water .
Sa fety and Le gal 83 A Radi o in terf eren ce A This pr oduct compl ies wi th EN55022 (CIS P R P ublicatio n 22) /Class B. When connecting the machine to a computer, e nsure that you use a USB cable whic h does not exceed 2.
84 Legal lim itations for co pying A It is an offence to make re productions of certai n i tems o r document s wi th the i ntent to commit fraud. This memorandum is int ended t o be a guide rather than a complete list.W e suggest you che c k wit h re levant legal aut horities if in doubt about a particular it em or docum ent.
Sa fety and Le gal 85 A Tr ade m arks A The Brother logo is a regist ered trademark of Brothe r Industries , Ltd. Brother is a registered tradem ark of B rother Industries, Ltd. Multi- Function Link is a regi stered t rademark of Brother Inter national Co rporati on.
86 B Troubleshooting B If you think there is a prob lem wi th your machine, check the char t below and follow the troubl eshoot ing tips. Most prob lems can be easily resolved by you r sel f. If you need additio nal help, the Brother Sol utions Ce nter of fers the latest FAQs an d trouble shooting t ips.
Troubleshooti ng and Rou tine Mai ntenance 87 B Wh ite hor izo ntal line s appe ar i n text or gra ph ics . Cle an th e pri nt he ad. ( See C lea ni ng th e pri nt he ad on pa ge 1 05. ) Ma ke s ure you a re us in g Br ot her O rig in al I nno bel la™ in k.
88 Pri nt ed page s ar e n ot stac ked neat ly. Ma ke sur e you a re usi ng t he pap er su pp ort fl ap. (S ee Lo adin g pa per a nd othe r pri nt med i a o n pa ge 8. ) Ma chine do es not p rin t from A do be Illu s t ra t or. Try to reduce the prin t res olution.
Troubleshooti ng and Rou tine Mai ntenance 89 B Se ndin g Fa xes Diffic ulty Sugg esti ons Can no t send a fax C heck t he line cord c onn ec tio n. Make sure that the Fax key is i lluminated. (S ee Entering F ax mo de on pa ge 26 .) A sk th e other part y to ch ec k tha t t he re cei vin g ma chi ne has pa per .
90 Me nu Sett ing Diff ic ulties Dif ficulty Sugg es tion s The m ach in e beep s wh en yo u try t o ac cess t he Se tup Re ceive men u. If the Fax key is not illu m inate d, press i t to t urn on Fax mode. The Set up Receiv e sett ing i s availa ble only when the m achine i s in Fa x mode.
Troubleshooti ng and Rou tine Mai ntenance 91 B Dia l Tone de tection B When you send a fax automaticall y, by default your mac hine will wait for a fixed amount of time before i t s tarts to d ial the number. By cha nging the Dial Tone setting to Detection you can make your machine dia l as soon as it detects a d ial tone.
92 Error and mainten ance messa ges B As wit h any sophistic ated office produ ct, errors m ay occur and co nsumable items may need to be rep laced. If this happens, your m achine identifies the error and shows an error messa ge. T h e most common error an d maintena nce mess ages are s hown be low.
Troubleshooti ng and Rou tine Mai ntenance 93 B BT Call Sign On (For UK onl y) BT Ca ll Sign i s set to ON . You cann ot change t he Receiv e Mode from M anual to an other mode. Set BT Call Sign to OFF. (See BT Call Sign (U.K. only) on page 37.) Cannot Detect Yo u installed a n ew ink too qu ickly and the m ach ine didn’t detect it.
94 In it Una ble X X The machin e has a mecha nical problem. — OR — A foreign object such a s a clip or ripped paper is in the m achine. Open the scanner cov er and look on the left , middle, and right han d side under the cov ers for any foreig n objects ins ide the m achine.
Troubleshooti ng and Rou tine Mai ntenance 95 B Not R egis tered Yo u tried to ac cess a Spee d Dial number that is not pr ogrammed. Set up the Speed Dia l number. (See Storing Speed D ial numbers on page 45 .) Out of Memory The m achine's memory is full .
96 Tr ansf err ing your fa xes or F ax Journa l repor t B If the LCD shows: Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We reco m mend t ransferrin g your fa x e s to another fax machin e. (S ee Transferri ng faxes to anot her fax m achi ne on page 96.
Troubleshooti ng and Rou tine Mai ntenance 97 B Docum ent is ja mmed insid e the A DF uni t B a Take out any pape r from the ADF that is not j ammed. b Lift the docum ent cover. c Pull the j ammed do c umen t out t o the le ft. d Close the docum ent cover.
98 d Open t he Jam Clear Cover (1) at the back of the machine. P u ll the jammed paper out of the machine. e Close the Jam Clear Cov er. Make sur e th e cover is set properly . f Using both hands , use the plastic tabs on both sides of the machine to lif t the sca nner cover (1) u nt il it lo cks securely in the open positio n.
Troubleshooti ng and Rou tine Mai ntenance 99 B Note • If the paper is jammed under the print head, unpl ug the m achine from the power source, and t hen mov e the print he ad to ta ke o ut the pap er . • If the print head has stoppe d in the right corner as show n in t he illu stration, you canno t m ove the print hea d.
100 Routine m aintenanc e B R eplac in g th e ink cart rid ges B Your mac hine is equipped with an ink dot cou nter. The ink dot counter automat ically moni tors the level of ink in eac h of the 4 cart ridges. When the machi ne detects an ink cart ridge is running out of ink, the mach ine will tell you w ith a message o n the LCD.
Troubleshooti ng and Rou tine Mai ntenance 101 B d Turn the green k nob on the prot ective yell ow cap clock wise until it cli cks to relea s e the vacu um seal, then remove the cap (1). e Each colour has i ts own correct posit ion. Inser t the ink cartridg e in the dir ection of the a rrow on the l abel.
102 CAUTION DO NOT take out ink cart ridges if you do not need to repl ace them. If y ou do so, it may reduc e the ink quantity and the machin e will not k now the quantity of ink left in t he c artridge. DO NO T touch the cartridg e insert ion slot s.
Troubleshooti ng and Rou tine Mai ntenance 103 B d Wipe t he inside and outside of the paper tray w ith a soft clo th to re move dust. e Close the paper tray c o v e r and put the paper tr ay firm ly ba c k in th e machin e. C lea ning t he sc anne r gl as s B a Lift the doc um e nt cover (1).
104 C leani ng the machin e pr inte r plat en B WARNING Be sure to unplu g the ma c h ine from the elec trical so c ket bef ore cleani ng the printe r plate n. a Lift t h e scanner cover until it locks securely into the open position. b Clean the machi ne printer plate n (1).
Troubleshooti ng and Rou tine Mai ntenance 105 B Clea ni ng t he p rint head B To maintain good print quality, the machi ne will automat ically clean th e pri nt head. You can st art th e cleaning proces s manually if there is a p rint qua lity problem.
106 g The LCD asks you if you want to start cleani ng. Start Cl eani ng? 1.Yes 2. No Pres s 1 ( Yes ). The mac hine st arts cl eaning t he print head. h After cle aning is finished, pre ss Colour Sta rt . The mac hine st arts printing the Print Qualit y Check Sh eet again and then re turn s to st ep d .
Troubleshooti ng and Rou tine Mai ntenance 107 B Check in g the i nk volu m e B You can check t he ink that is left in t he cartri dge. a Press Me nu , 7 , 3 . b The LC D show s the ink volume. c Press a or b t o choose the colou r you want to check .
108 Packing a nd sh ipping the machi ne B When you tr ansport t he machine, use the pac k i ng material s that came with your machi ne. Follow the ins tructions below t o pro perly pack your machine. Damage c aused to your machine dur ing t ransit is not covered by your war ranty.
Troubleshooti ng and Rou tine Mai ntenance 109 B g Lift the scanner cover (1) to release the lock. Gently pus h t he scanner cover support down (2) an d close t he s c a nner cover (3). h Wrap the machi ne in the bag and put it in t he ori ginal cart on wit h the origin al packing material.
110 C On-scr een programming C Your mac hine is designed to be easy to oper ate with LCD on-screen pr ogramming usi ng the menu keys. User-fr iendly pro gramming hel ps you take full advantage o f all the menu selec tions your machin e ha s to of fe r.
Menu and F eatures 111 C To access the menu mode: a Press Me nu . b Choose an opt ion. Press 1 for General Setup menu. Press 2 for Fax me nu. Press 3 for Copy menu. Press 0 fo r In iti al Setu p. You can scroll more quick ly through each menu level by pre s si ng a or b fo r the d irecti on you wan t.
112 Menu Table C The menu tabl e wi ll help you understand the menu selec tions and options that are found in th e machi ne's progr ams. T he fact ory settin gs are shown in Bold with a n asteris k. Choos e & OK Choose & OK to accept to exit Mai n Me nu Sub menu Menu Sele ctio ns Opti ons D escr ipt ions P age 1.
Menu and F eatures 113 C 1. Gene ral Setup (Co ntinu ed ) 4.Volume 1.R ing Off Low Med * High Ad just s t he r ing vol um e. 21 2.Beeper Of f Low * Med High Ad just s the vol ume level of th e beep er. 21 3.Speake r Of f Low Med * High Ad justs t he spe aker vo lum e.
114 2.Fax 1 . Setup Receive (In Fax m ode onl y) 1.Ring Delay 00 01 02 * 03 04 05 06 07 08 (Ex amp le for the U.K .) Set s the n umb er of rin gs before th e machine answ ers i n Fax On ly o r Fa x/Te l mo de . 34 2.F/T R ing T ime 20Secs 30Secs * 40Secs 70Secs S ets t he F/ T pseud o/ dou ble- rin g tim e in F ax / Te l m o de .
Menu and F eatures 115 C 2.Fax (Co ntinu ed ) 2.Setup Send (In Fax mode onl y) 1.Contra st Au to * Light Dark Ch an ges th e light n ess or dar knes s of faxes yo u se nd. 29 2. Fax R eso luti on Standar d * Fine S.Fine Photo Se ts th e def ault reso lutio n for outg oing faxes.
116 2.Fax (C ontinu ed ) 0. Misc ellaneous 1.TX Lo ck — Sto ps un aut horize d us ers f rom c han gi ng t he machine’s c urre n t setti ngs. 23 2.Compa tibil ity N ormal * Basic(f or V oIP) A djus ts the eq ualiz a tio n for t ran smiss io n prob lem s.
Menu and F eatures 117 C 4. PhotoCapture (Co ntinu ed ) 4.Print Size — 8 x 10c m 9 x 13c m 10 x 15 cm 13 x 18 cm 15 x 20 cm Max. Si ze * Ch oo se the pr int size. (A ppea rs whe n A4 or Let te r i s ch osen in t he Paper Size menu.) 64 5.Bright ness — - n nnn o + - nnno n + - nnon n + * - nonn n + - onnn n + Ad just s the b right ness .
118 5. Print Repor ts 1. XMIT Verify — — Print s a Tran smi ssio n Veri ficatio n Report for your la st tr ansm iss ion. 48 2.Help List — — P rints t he He lp Lis t s o you ca n se e a t-a -gl anc e how to qui ckly prog ram yo ur machine. 48 3.
Menu and F eatures 119 C Entering Te xt C When you a re set ting cert ain me nu selectio ns, su c h as the S tat ion ID, y ou may need t o enter text into t he mac hine. Most number k eys have three or four l etters p rinted on keys. The k e y s for 0 , # and l do not have print ed l etters because they are use d for spe c i al characters.
120 D Ge ner al D Specifica t ions D Pr int er Ty pe Ink jet P ri nt Me thod Mono: Colour: Piezo with 94 × 1 nozzle Piezo with 94 × 3 nozzles Memory C apacity 32 MB LCD (liqui d crystal display) 1 6 ch ar ac te r s × 1line Power S ource A C 220 to 24 0V 50/60Hz Po wer Co nsu mpt ion (M FC-250C) Power Sa ve Mode: Av er age 1.
Sp ecifications 121 D Dimen sions (MFC-250C ) (MFC - 2 90C and M FC-297C) Wei gh t 7 kg (MFC- 250C) 7.8 kg (MFC-29 0C and M FC-297C) Nois e per ISO 9296 Oper ating: (MFC -250C) L WA d = 63.6 d B (A) (Mo no) L WA d = 55.8 dB (A) (Colour ) (MFC -290C and MFC-297C) L WA d = 63.
122 Print me dia D 1 Use on ly tran spar enci es r eco mmen de d for i nkjet print ing . 2 For glos sy p aper or tra nspa renc ies, we r ecom me nd re mo ving printe d p ages f rom t he ou tput pape r tra y imm ed iate ly aft er the y ex it the mach in e to a void s mud gi ng.
Sp ecifications 123 D Fa x D Co mpa tib ilit y ITU-T Supe r G r o up 3 Co ding Sys te m MH/MR/MMR/ JPEG Modem Speed Aut omatic Fallba ck 14,400 bps Documen t Size ADF W idth: (MFC-290C and MFC-2 97C) 148 m m to 216 mm ADF Length: (MFC-290C and MFC-297 C) 148 m m to 355.
124 1 Monochrome o nly 2 ‘Pages’ r efers to the ‘Bro ther Standard Chart No. 1’ (a ty pical bu s i n ess l etter, Standard res olution, MMR cod e). Sp ecif ic ati ons an d pri nte d mate ria ls a re subj ec t to ch ange wit hout pr ior not ice .
Sp ecifications 125 D Copy D Colour / Monoc hrome Yes/ Yes Documen t Size ADF Width: ( MFC-290C and M FC- 297C) 148 mm to 216 mm ADF Lengt h: (M FC-290C a nd MFC-297C) 148 mm to 355.
126 PhotoCapture Center™ D Note The MFC-250C only s u pports USB Flash memory drives . 1 Memory cards, Adapt e rs a n d USB F l a sh m emory drive are not in c luded.
Sp ecifications 127 D PictBridge D Co mpa tib ilit y S u pports th e Camera & Imaging Product s Assoc iation PictBridge st andard CIPA D C-001 Visit http:/ /www.
128 Scann er D 1 Wind ows ® XP i n thi s Use r’s Guid e in clud es Wi nd ows ® XP Ho m e Edi tion, Windows ® X P Prof es sion al , and W ind ows ® XP Pr ofess iona l x64 Ed itio n.
Sp ecifications 129 D Printer D 1 Base d o n Br othe r stand ard pa ttern . A4 siz e in draft mode. 2 When yo u se t the Border less feat ure to On. 3 See Pap er type an d si ze f or eac h op er ati on on pa ge 15.
130 Interfac es D 1 Yo ur ma chi ne has a f ul l-s pe ed USB 2. 0 int erf ace. Th is int er face i s co mpat ib le w it h Hi -S pee d U SB 2. 0; how eve r, the ma ximum dat a trans fer rate wi ll be 12 Mbit s/s. Th e mac hi ne can al so be co nn ecte d to a comp ute r tha t has a USB 1.
Sp ecifications 131 D Computer requ irements D SUPPORT ED OPERATI NG SYSTEMS AND SOF TWARE FUNCT IONS Computer Platf orm & Oper ating System Version Su pporte d PC Software Fu nctions PC Inter fac.
132 Consuma ble items D Ink The m a c h ine uses individ ual Black, Yell ow, Cyan and Magenta ink cart ridges that are separ ate from the p r i nt head assembly.
133 E This is a c o m pre hensive li s t of features and terms tha t appear in Br other manuals . Availabi lity of these featu r e s depe nds on the model yo u purcha s e d. E Glossary E ADF (automati c document f eeder) The docume nt can be plac ed in the ADF and s canned one page at a t ime automat ically.
134 F/T R i ng T ime The l ength of time that the Brother machine rings (when the Receive Mode settin g is F ax/Tel) to n otify y ou to p ick up a voice call that it answered. Fax Detect Enable s your m achine to respond to CNG tones if you inte rrupt a fax call by answerin g it.
Glos sary 135 E P hot oCa pt ure C ent er™ Allo ws you to p rint digital phot os fr om your digit al camera at hi gh resolution f or photo qualit y printin g. Pi ct Bri dg e Allo ws you to prin t phot os direc tly from your digi tal camera at high resolu tion for photo quali ty printing.
136 Tran smission The proc ess of sendin g faxes o ver t he telephon e lines from you r mac hine to t he receivi ng fax machine. User Se t ti ngs A pri nted repor t that shows the cu r re nt setting s of the ma c h ine.
Index 137 F F A ADF (automatic document feeder) .... 17 , 26 Answering ma c h ine (TAD) . .... ... .... ... .. ..... . 39 connecti ng . .. ..... .. ..... .. .. ..... .. ... .... ... .... ... . 4 0 Ap pl e ® Macint osh ® See Software User' s Guide on the CD-ROM.
138 F Fax codes chan ging . .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .... 4 3 Rem ote Ac tiv ati on Cod e ..... .. .. ..... .. 3 5 , 41 Remote Deac tivati on Code . .. ..... .. .. 41 , 42 Fax Detect .. .... ... .. ..... .. ..... .. .. ..
139 F O Out of M emory m essage . ..... .. ..... 3 0 , 31 , 95 P Packing t he m achine ... .... ... .... ... .. ..... .. .. .. 1 08 Paper ..... .. ..... .. ..... .. .. ..... .. ..... .. ... .... .. 13 , 122 cap aci ty ... ..... .. ..... .. ... .... ..
140 S Safe ty Ins tru cti on s ... .... ... .... ... .. ..... .. ..... .. .. 81 Scanne r gla s s cle aning ... .... ... .. ..... .. .. ..... .. ..... .. ... .... ... .. 1 03 usi ng .. .. ..... .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. 17 Scanni ng See Softwar e User's Guide on the CD-R OM.
V isit us on the Worl d W ide W eb http ://ww w.brother .com This machi ne is appr oved fo r use in the country of purchas e only. Loc al Brother companies or their dealers w ill only supp ort machine s purchsed i n their own c ountries .
An important point after buying a device Brother MFC-297C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother MFC-297C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother MFC-297C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother MFC-297C you will learn all the available features of the product, as well as information on its operation. The information that you get Brother MFC-297C will certainly help you make a decision on the purchase.
If you already are a holder of Brother MFC-297C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother MFC-297C.
However, one of the most important roles played by the user manual is to help in solving problems with Brother MFC-297C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother MFC-297C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
