Instruction/ maintenance manual of the product HL-5470DWT Brother
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User’s Guide Broth er La se r Prin ter HL-5 470DW HL-5 470DWT HL-6 180DW HL-6 180DWT For vi sual ly-impaired use rs You c an read this m anual with S creen Reader ‘text-to-s peech’ software. You m ust set u p the hardware and install the d river before you can use t h e machine.
i User's Guides and where to find them? 1 PDF printing is not supported on Windows ® Phone. 2 HL-5470DW(T) and HL-6180DW(T) do not support the scanning feature. Which manual? What's in it? Where is it? Product Safety Guide Read this Guide first.
ii Using the documentation Thank you for buying a Brother ma chine! Reading the doc umentation will help yo u make the most of your machine. Symbols and conventions us ed in the documentation The following symbols and conventions ar e used throughout the do cumentation.
iii 1 Printing Methods 1 About this Machine ............... ...................... ....................... ....................... ...................... .... ............ ...........1 Front view and Back view ............... ....................... .
iv 3 General Information 74 Control panel ........... ....................... ...................... ....................... ...................... ............. ....................... ..74 Control panel overview ................... .................
v A Appendix 160 Machine specifications... ....................... ....................... ...................... ....................... ........... .................. 160 General ....... ....................... ....................... ..............
1 1 1 About this Machine 1 Front view and Back view 1 1 Front cover release button 2 Control panel with a Liquid Crystal Display (LCD) 3 Face-down output tray support flap (support flap) 4 Front cover.
2 Printing Meth ods 1 Acceptable paper and other print media 1 Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.
3 Printing Meth ods 1 Paper capacity of the paper trays 1 1 Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm) . 2 250 sheets for HL-5470DW(T ), 500 sheets for HL-6180DW(T) 3 Tray 2 is standard on HL-5470DWT and HL- 6180DWT. Recommended paper specifications 1 The following paper specifications are suitable for this machine.
4 Printing Meth ods 1 Handling and using special paper 1 The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or hand ling reliability. Always test samples o f paper before purchasing to ensure desirable performance.
5 Printing Meth ods 1 Envelopes 1 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes ma y have feed and print-quality problems because of the wa y they have be en made. A suitable envelope should have edges with straight, well-creased folds.
6 Printing Meth ods 1 • with each side folded as shown in figure below If you use any of the types of envelopes list ed above, they may damage your machin e. This damage may not be covered under any Brother warranty or service a greement. Labels 1 The machine will print on most types of labels designed for use with a laser ma chine.
7 Printing Meth ods 1 Unprintable area when pr inting from a computer 1 The figures below show maximum unprintable a reas. The unprintable areas may vary depending on the paper size or settings in th e application you are using. Note When using BR-Script3 emulation, the unprintable area around the edges of the paper is 0.
8 Printing Meth ods 1 Loading paper 1 Loading paper and print media 1 The machine can feed paper from the stand ard paper tray, optional lower tray or multi-purpose tray.
9 Printing Meth ods 1 b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the gu ides are firmly in the slots. Note For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray.
10 Printing Meth ods 1 d Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1). Over filling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the pa per so it will feed properly.
11 Printing Meth ods 1 g Choose the following settings from ea ch drop-down list of the printer driver. Paper Size For the acceptable paper sizes, see Type and size of paper uu page 2. Media Type Paper Source For any other settings, see Driver and Software in Chapter 2.
12 Printing Meth ods 1 Loading paper in the mult i-purpose tray (MP tray) 1 You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets o f plain paper. Use this tray to print on thick paper, bond paper, la bels or envelopes.
13 Printing Meth ods 1 c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The side to be printed on must be face up with the leading ed ge (top of the paper) in first. The paper guides touch the sides of the pa per so it will feed properly.
14 Printing Meth ods 1 e Choose the following settings from ea ch drop-down list of the printer driver. Paper Size 1 You can define your original p aper size by choosing User Defined... in Windows ® printer driver, PostScript Custom Page Size in BR-Script printer driver for Windows ® , or Cu stom Page Sizes in Macintosh printer drivers.
15 Printing Meth ods 1 Printing on thick paper, labels and envelopes from the MP tray 1 Before loading, press the corners and sides of the envelopes to ma ke them as flat as possible. a Open the back cover (face-u p output tray). b Open the MP tray and lower it gently.
16 Printing Meth ods 1 d Put paper, labels or envelopes in the MP tra y. Make sure: The number of envelopes in the MP tray does not exceed 3. The paper, labels or envelopes stay under the maximum pa per mark (1). The side to be printed on must be face up.
17 Printing Meth ods 1 Media Type <For printing thick paper> <For printing labels> <For Printing envelopes> Paper Source For any other settings, see Driver and Software in Chapter 2. Note • The name of options in the drop-down lists may va ry depending on your operating system and its version.
18 Printing Meth ods 1 Duplex (2-sided) printing 1 The supplied printer drivers all enable duplex printing. For more information about how to choose the sett ings, see the Help text in the print er driver. Guidelines for printing on both sides of the paper 1 If the paper is thin, it may wrinkle.
19 Printing Meth ods 1 Automatic duplex printing 1 If you are using the Macintosh Printer Driver, see Duplex (2-sided) Printing uu page 64. Automatic duplex printing with the Windows ® printer driver 1 a Choose the following settings from ea ch menu of the printer driver.
20 Printing Meth ods 1 Automatic duplex printing with the BR-Script printer driv er for Windows ® 1 a Choose the following settings from ea ch menu of the printer driver. Paper Size Media Type Paper Source Print on Both sides Page Order Note • You should use plain paper, recycled pa per or thin paper.
21 Printing Meth ods 1 Manual duplex printing 1 The BR-Script printer driver for Windows ® does not support manual duplex printing. If you are using the Macintosh Printer Driver, see Manual Duplex Printing uu page 64.
22 2 2 Printer driver 2 A printer driver is software that translates data from the fo rmat used by a computer to the format that a particular printer needs.
23 Driver and Softwa re 2 Printing a document 2 When the machine receives data from your computer , it begins printing by picking up paper from the paper tray. The paper tray can feed many types of pap er and envelopes. (See Paper ca pacity of the paper trays uu page 3.
24 Driver and Softwa re 2 Printer driver settings 2 You can change the following printer settings when you print from your computer: Paper Size Orientation Copies Media Type Resolu.
25 Driver and Softwa re 2 Windows ® 2 Accessing the printer driver settings 2 a (For Windows ® XP and Windows Server ® 2 003) Click Start , and then Printers and Faxes . (For Windows Vista ® and Windows Server ® 2008) Click the button, Contro l Panel , Hardware and Sound , and then Printers .
26 Driver and Softwa re 2 Features in the Windows ® printer driver 2 For more information, see the Help text in the printer driver. Note • The screens in this section are from Windows ® XP. The screens on your PC w ill vary dep ending on your operating system.
27 Driver and Softwa re 2 Paper Size 2 From the drop-down box choose the Paper Size you are u sing. Orientation 2 Orientation selects the position of how you r document will be printed ( Portrait or Landscape ). Copies 2 The copies selection sets the number of copies that will be p rinted.
28 Driver and Softwa re 2 Note • When using ordinary plain paper 16 to 28 lb (60 to 105 g/m 2 ) choose Pla in Paper . When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper . For bon d paper, choose Bond Paper . • When you use envelopes, choose En velopes .
29 Driver and Softwa re 2 Duplex / Booklet 2 When you want to print a booklet or do duplex printing, use this funct ion. None Disable duplex printing. Duplex / Duplex (Ma nual) When you want to do duplex printing, use these opt ions. • Duplex The machine prints on both sides of the paper automa tically.
30 Driver and Softwa re 2 Booklet / Booklet (Manual) Use this option to print a document in booklet forma t using duplex printing; it will arrange the document according to the correct page number and allows you to fold at the center of the print output without having to change the order of the page number.
31 Driver and Softwa re 2 Advanced tab 2 Change the tab settings by clicking one of t he following selections: Scaling (1) Reverse Print (2) Use Watermark (3) Header-Footer Print (4) .
32 Driver and Softwa re 2 Use Watermark 2 You can put a lo go or text into your docu ment as a wa termark. You can choose one of the preset Watermarks, or you can use a bitmap file that you have create d. Check Use Watermark and then click the Settings.
33 Driver and Softwa re 2 Custom Settings You can choose to print which watermark t o be printed on the first page or on t he other pages. Click the Ad d button to add the watermark settings and then choose Use Text or Use Bitmap File in Watermark Style .
34 Driver and Softwa re 2 Header-Footer Print 2 When this feature is enabled, it will print the d ate an d time on your document from your computer’s system clock and the PC login user name or the text you entered. By clicking Settings , you can customize the information.
35 Driver and Softwa re 2 Administrator 2 Administrators have the authority to limit access to functions such as scaling and watermark. Password Enter the password into this box. Note Click Set Password... to change the password. Copies Lock Lock the copy pages selection to prevent multiple cop y printing.
36 Driver and Softwa re 2 Other Print Options 2 You can set the following in Printer Function: Use Reprint Sleep Time Macro Density Adjustment Improve Print Output Skip Blank Page Use Reprint 2 The machine keeps the print job sent t o it in memory.
37 Driver and Softwa re 2 Sleep Time 2 When the machine does not receive data for a certain per iod of time, it enters sleep mo de. In sleep mode, the machine acts as though it were t urned off. When you choose Printer Default, th e timeout setting will be reset to the specific time set at the factory; this can be altered in the driver.
38 Driver and Softwa re 2 Skip Blank Page 2 If Skip Blank Page is checked, the printer driver automatica lly detects blank pages and excludes them from printing.
39 Driver and Softwa re 2 Print Profiles tab 2 Print Profiles are editable presets designed to give you quick access to frequently used printing confi gurations.
40 Driver and Softwa re 2 Delete Profile 2 The Delete Profile dialog appears by clicking Delete Profile . You can delete any of the profiles you have added. a Choose your profile from the print profile list box. b Click Delete . c The selected profile will be deleted.
41 Driver and Softwa re 2 Accessories tab 2 Note To access the Accessories tab, see Accessing the printer driver settings uu pag e 25. You can define the paper size for each pa per tr ay and auto detect the serial number in the Accessorie s tab as follows.
42 Driver and Softwa re 2 Auto Detect (4) The Auto Detect function finds the currently installed optional devices and shows the available set tings in the printer driver. When you click Auto Detect , op tions that are installed on the machine will be liste d in Available Options (1).
43 Driver and Softwa re 2 Support 2 Click Support... in the Printing Preferences dialog box. Brother Solutions Center (1) The Brother Solutions Center (http://solutions.
44 Driver and Softwa re 2 Genuine Supplies Website (2) You can visit our Web site for original/genui ne Brother supplies by clicking this button . Brother CreativeCenter (3) You can visit our Web site f or free and easy online so lutions for business and hom e users by clicking this button.
45 Driver and Softwa re 2 Features in the BR-Script3 printer driver (PostScript ® 3™ language emulation) 2 Note The screens in this section are fro m Windows ® XP. The screens on your PC may vary depending on your operating system. Printing Preferences 2 Note You can access the Printing Prefe rences dialog box by clicking Printing Preferences.
46 Driver and Softwa re 2 • Pages Per Sheet The Pages Per Sheet selectio n can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Also, you can print a documen t in the booklet style automatically when you choose Booklet .
47 Driver and Softwa re 2 Secure Print tab Secure documents are documents that are password prot ected when they are sent to the machine. Only the people who know the password will be able to prin t them. Since the documents are secured at the machine, you must enter the passwo rd using the control panel of the machine to print the m.
48 Driver and Softwa re 2 Advanced options 2 You can access the Advanced options by clicking th e Advanced... button on the Layout tab or Paper/Quality tab. a Choose the Paper Size a nd Copy Count (1). Paper Size From the drop-down box choose the Paper Size you are using.
49 Driver and Softwa re 2 c You can change settings by c hoosing a setting in the Printer Features list (3): Print Quality You can choose the followin g print quality settings. • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Media Type You can use the following types of me dia in your machine.
50 Driver and Softwa re 2 Toner Save You can conserve toner use with this feature. When you set Toner Save to On , print appears lighter. The default setting is Off . Note • We do not recommend Toner Save for prin ting Photo or Gray Scale images.
51 Driver and Softwa re 2 Ghost Reduction Se tting If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper. Do not use this setting if the ambien t humidity is below 30% or ghosting may increase. Note This feature may not reduce ghosting for all types of paper.
52 Driver and Softwa re 2 Uninstalling the printer driver 2 You can uninstall the printer driver that y ou ha ve installed with the following steps. Note • This is not available if you originally in stalled the printer driver from th e Windows Add a printer function.
53 Driver and Softwa re 2 Status Monitor 2 The Status Monitor utility is a configurable software tool for mo nitoring the status of one or more device s, allowing you to get immediate notification of erro r messages such as paper empty or paper jam.
54 Driver and Softwa re 2 Monitoring the machine’s status 2 The Status Monitor icon will change co lor depending on th e machine status. A green icon indicates the normal stand-b y condition. A yellow icon indicates a warning. A red icon indicates a printing error has occurred.
55 Driver and Softwa re 2 Macintosh 2 Features in the printer driver (Macintosh) 2 This machine supports Mac OS X 10.5.8 - 10.6. x - 10.7.x. Note The screens in this section are from Mac OS X 10.5. The screens on your Macintosh will vary depending on your operating system version.
56 Driver and Softwa re 2 b From an application such as TextEdit, click File , then Print to start printing. (For Mac OS X 10.5.8 and 10.6.x) For more page setup options, click the disclosure triangle beside the Printer po p-up menu. Note You can save the current se ttings as a preset by choosing Save As from the Presets drop-down list.
57 Driver and Softwa re 2 (For Mac OS X 10.7.x) For more page setup options, click the Sh ow Details button. Note You can save th e current settings as a prese t by choosing Save Current Settings as Preset.
58 Driver and Softwa re 2 Choosing printing options 2 To control special printing features, choose Print Settings from the Prin t dialog box. For the details of available options, see the follow ing descriptions of each option.
59 Driver and Softwa re 2 Layout 2 Pages per Sheet The Pages per Sheet selection can redu ce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout.
60 Driver and Softwa re 2 Secure Print 2 Secure Print : Secure documents are documents that are password prot ected when they are sent to the machine.
61 Driver and Softwa re 2 Print Settings 2 You can change settings by choosing a setting in the Print Settings list: Media Type You can change th e media type to one of the follo wing: • Plain Paper • Thin Paper • Thick Paper • Thicker Paper • Bond Paper • Envelopes • Env.
62 Driver and Softwa re 2 Advanced print settings When you click the triangle mark ( c ) beside Advanced , the advanced print settings a ppear. Toner Save Mode You can conserve toner use with this feature. When you set Toner Save Mode to On, p rint appears lighter.
63 Driver and Softwa re 2 Improve Print Output This feature allows you to improve a prin t quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few p ages, you do not need to choose this se tting.
64 Driver and Softwa re 2 Duplex (2-sided) Prin ting 2 Automatic Duplex Printing Select Layou t . Choose Long-edge bindin g or Short-edge binding in Two-Sided .
65 Driver and Softwa re 2 Features in the BR-Script3 printer driver (PostScript ® 3™ language emulation) 2 This section introduces the distinctive operations of the BR-Script3 printe r driver.
66 Driver and Softwa re 2 Printer Features 2 Feature Sets: General 1 Print Quality You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi Media Type You can.
67 Driver and Softwa re 2 Toner Save You can conserve toner using this feature . When you check Toner Save , your prints appear lighter. The default setting is Off. Note • We do not recommend Toner Save for prin ting Photo or Gray Scale images. • Toner Save is not available for HQ 1200 an d 1200 dpi resolutions.
68 Driver and Softwa re 2 Feature Sets: General 2 Improve Print Output This feature allows you to improve a prin t quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few p ages, you do not need to choose this se tting.
69 Driver and Softwa re 2 Secure Print 2 Secure documents are document s that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are se cured at the machine, you must enter the password using th e control panel of the machine to print them.
70 Driver and Softwa re 2 Removing the printer driver 2 a Log in as an ‘Administrator’. b From the Apple menu, choose System Preferences . Click Print & Fax 1 , then choose the printer you want to remove and remove it by clicking the - bu tton.
71 Driver and Softwa re 2 Status Monitor 2 The Status Monitor utility is a configurable software tool for mon i toring the status of the machine, letting you see error messages such as paper empty or paper jam at p re-set update intervals. Yo u can also access the web based management.
72 Driver and Softwa re 2 Hiding or showing the window 2 After starting the Status Monitor , you can hide or show the window. To hide the window, go to the menu bar, Brother Status Monitor and choose Hide Status Monitor . To show the window, click the Brother Status Monitor icon in the dock.
73 Driver and Softwa re 2 Software 2 Software for networks 2 For the information about netwo rk utility software uu Network User's Guide: Network features.
74 3 3 Control panel 3 This machine has one back lit Liquid Crystal Display (LCD), seven keys and two Ligh t Emitting Diodes (LEDs) on the control panel. The LCD is a 16 cha racter single-line display. Control panel overv iew 3 The illustration is based on HL-5470DW.
75 General Info rmation 3 4 Menu Keys: a or b ( + or - ) Press to scroll through the menus an d options. Press to enter numbers and increase the number. You can enter numbers in two ways. You can press a or b to move up or down one number at a time, or you can hold down a or b to move faster.
76 General Info rmation 3 LED indications 3 The LEDs are lights which show the machine status. Data LED (Green) 3 Error LED (Orange) 3 Machine status messages 3 The following table shows the ma chine stat us messages during normal ope ration: 1 When the Wireless Network is enabled the mach ine does not transfer to Deep Sleep mode.
77 General Info rmation 3 Menu table 3 How to access the menu mode 3 a Press any of the Menu keys ( a , b , OK or Back ) to take the machine offline. b Scroll through each menu level by pressing a or b for the dir ection you want. c Press OK when the option you want appears on the LCD.
78 General Info rmation 3 Machine Info. 3 1 When Tray 2 is installed. Submenu Menu Selections Options Descriptions Print Settings - - Prints the Printer Settings page. Print NetSetting - - Prints the Network Configuration Rep ort. Print WLANReport - - Prints the result of wireless LAN connectivity diagnosis.
79 General Info rmation 3 Paper Tray 3 1 When Tray 2 is installed. 2 Tray 2 is standard on HL-5470DWT and HL- 6180DWT. Submenu Options Descriptions Tray Use Auto * / MP Only / Tray1 Only / Tray2 Only 1 Chooses the tray that will be used. Manual Feed On / Off * Chooses whether to feed paper manually.
80 General Info rmation 3 General Setup 3 Submenu Menu Selections Opt ions Descriptions Local Language - English * / Français ... Changes the LCD language for your country. Resolution - 300 / 600 * / HQ1200 / 1200 Chooses a print r esolution 300, 600, or 1200 dots per inch, o r HQ1200 (2400 × 600 dpi).
81 General Info rmation 3 Print Menu Submenu Menu Selection s Options Descriptions Emulation - Auto(EPSON) * / Auto(IBM) / HP LaserJet / BR-Script 3 / Epson FX-850 / IBM Proprinter Chooses the emulation mo de you use. When you choose Auto(EPSON) or Auto(IBM) , the machine automatically selects the emulation mode from the following combinations.
82 General Info rmation 3 Print Position X Offset -500 / -499 / ... / -1 / 0 * / 1 / ... / 499 / 500Dots Moves the print start position (at the top-left corner of pages) horizontally up to -500 (left) to +500 (right) dots in 300 dpi. Y Offset -500 / -499 / .
83 General Info rmation 3 HP LaserJet (Continued) Right Margin ## Sets the right marg in at column 10 to 80 columns at 1 cpi. The default setting is 80 cpi (L etter). Top Margin #.## Sets the top margin at a distance from the top edge of the paper: 0.
84 General Info rmation 3 Epson FX-850 (Continued) Top Margin #.## Sets the top margin at a distance from the top edge of the paper: 0.00 , 0.33, 0.50, 1.00, 1.50 or 2.00 inches. The default setting is 0.33 inch es. Bottom Margin #.## Sets the bottom margin at a distance from the bottom edge of the paper: 0.
85 General Info rmation 3 IBM Proprinter (Continued) Top Margin #.## Sets the top margin at a distance from the top edge of the paper: 0.00 , 0.33, 0.50, 1.00, 1.50 or 2.00 inches. The default setting is 0.33 inch es. Bottom Margin #.## Sets the bottom margin at a distance from the bottom edge of the paper: 0.
86 General Info rmation 3 Network Menu Submenu 1 Submenu 2 Menu Selections Options Descriptions Wired LAN TCP/IP Boot Method Auto * / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### (000.000.000.
87 General Info rmation 3 WLAN TCP/IP Boot Method Auto * / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. IP Address ###.###.###.### (000.000.000.000) * 1 Enter the IP address. Subnet Mask ###.###.###.### (000.000.000.000) * 1 Enter the Subnet mask.
88 General Info rmation 3 WLAN (Continued) WLAN Status (Appears only when WLAN Enable is On and Wired Enable is Off .) Status Active(11n) / Active(11b) / Active(11g) / Wired LAN Active / WLAN OFF / AOSS Active / Connection Fail Shows wireless Ethern et link status.
89 General Info rmation 3 1 ### means a number within the range of 000 to 255. On connection to the network, if the machine's 'Boot Method' is 'Auto' the m achine will attempt to automatically set the IP address and Subnet Mask from a boo t server such as DHCP or BOOTP.
90 General Info rmation 3 Reprinting documents 3 Reprinting the last job 3 You can reprint the data from t he last print job without sending it from the computer again. Note • The Reprint function is not available when Secure Function Lock 2.0 is On.
91 General Info rmation 3 Printing Secure data 3 Secure data 3 Secure documents are protected by a password and only those people who know the password will be able to print the document. The machine will not print the document when you send it for printing .
92 General Info rmation 3 Security features 3 Secure Function Lock 2.0 3 Secure Function Lock lets you restrict Public acce ss to the Print function 1 . This feature also prevents users from chang ing the Default settings of the machine by limiting access to the Menu settings.
93 General Info rmation 3 Changing your Setting Lock password 3 Turn the Setting Lock off before you cha nge the password. (See Turning Setting Lock on/off uu page 93.) a Press a or b to choose General Setup . Press OK . b Press a or b to choose Setting Lock .
94 General Info rmation 3 Ecology features 3 Toner Save 3 You can save toner using this feature. When you set Toner Save to On , prints appear lighter. The default setting is Off . a Press a or b to choose General Setup . Press OK . b Press a or b to choose Ecology .
95 General Info rmation 3 Quiet mode feature 3 The Quiet mode setting can reduce printing noise. When Quiet Mo de is turned on, the print speed becomes slower. The default setting is Off. Turning Quiet mode on/off 3 a Press a or b to choose General Setup .
96 4 4 Th is mac hine h as the fol lowin g op tional ac ces sorie s. You ca n incr ease the cap abilit ies of the mac hine wit h th ese item s. 1 HL- 5470 DWT an d HL-6 180DW T are equi pped wit h the l ower tr ay as sta ndard e quipm ent . Opt i ons 4 Lowe r tray 1 SO -DIMM memo ry LT-5400 See Lower tray (LT-5400) uu page 97.
97 Options 4 Lower tray (LT-5400) 4 One optional lower tray (Tray 2) can be installe d on HL-5470DW and HL-6180DW 1 , and the lower tray can hold up to 500 sheets of 20 lb (80 g/m 2 ) p aper.
98 Options 4 SO-DIMM 4 The machine has 128 MB of standard memory and one slo t for optional memory expansion. You can increase the memory up to a maximum of 384 MB by insta lling one SO-DIMM (Small Outline Dual In-line Memory Module). SO-DIMM types 4 For information regarding memory for your Brother machine please visit us at: http://www.
99 Options 4 Installing extra memory 4 a Turn off the machine’s power swit ch. b Disconnect the interface cab les from the machine, and then unplug the power cord from the AC power outlet. Note Always turn off the machine power switch before installing or re moving the SO-DIMM.
100 Options 4 e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it to ward the interface board until it clicks into p lace (2). f Put the metal (2) and then the p lastic (1) SO-DIMM covers back on.
101 5 5 Replacing consumable ite ms 5 You will need to replace the consumable items when the machine indicates that the life o f the consumable is over. You can replace the fo llowi ng consumable items by yourself: Note The drum unit and toner cartridge ar e two separate parts.
102 Routine Maintenance 5 You will need to clean the machin e regularly and replace the consumable items when th e following messages are displayed on the LCD. 1 Letter or A4 size single-sided pages. 2 Approx. cartridge yield is declared in accordance with ISO/IEC 19752 .
103 Routine Maintenance 5 Replacing the toner cartridge 5 Order No. TN-720 1 , TN-750 2 , TN-780 35 The Standard toner cartridge can p rint approximately 3,000 pages 4 . The High Yield toner cartridge can print approximately 8,000 pages 4 . The Super High Yield toner cartridge can prin t approximately 12,000 pages 45 .
104 Routine Maintenance 5 Replacing the toner cartridge 5 a Make sure that the machine is turned o n. Leave the machine for at least 10 min utes to cool down. b Press the front cover release button and then open the front cover. c Take out the drum unit and toner cartridge assembly.
105 Routine Maintenance 5 Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper und erneath it in ca se you accidentally spill or scatter toner.
106 Routine Maint enance 5 Important • Handle the t oner car tridge car efull y. If to ner scatte rs on yo ur hands or cl othes, i mmediately wi pe or wash it off wi th cold w ate r. • T o av oid pri nt qua lity pro blem s, DO N OT tou ch the s hade d part s show n in the ill ust ratio ns.
107 Routine Maint enance 5 Important • W ai t to u npack the new toner cartrid ge unt il immedia tely befo r e yo u put it i n the machi ne. If a toner cartridg e is l eft unpac ke d fo r a lon g t ime, the to ner l ife wi ll be sh ortened. • If an unpacke d drum unit i s put in dir ect sunli ght or room li ght, the unit may be damaged.
108 Routine Maintenance 5 g Put the new toner cartridge firmly into the drum unit unt il you hear it lock into place. If you put it in properly, the green lock lever on th e drum unit will lift automatically. Note Make sure that you put in the to ner cartridge properly or it may sepa rate from the drum unit.
109 Routine Maintenance 5 i Put the drum unit and toner cartridge assembly back into the machine. j Close the front cover of the machine. Note After replacing the toner cartridge, DO NOT turn off the machine’s power switch or open the front cover until the LCD shows Ready .
110 Routine Maintenance 5 Replacing the dr um unit 5 Order No. DR-720 A new drum unit can print approximately 30,000 Letter or A4 size single-sided pages. Note • There are many factors that determine t he actual drum life, such as the temperature, h umidity, type of paper, type of toner used and so on.
111 Routine Maintenance 5 Drum Stop 5 Drum Stop We cannot guarantee the print quality. Please replace the drum unit with a new one. We re commend a genuine Brother drum unit be installed at th is time. After replacement, reset the drum counter by following the instructions included with the new drum unit.
112 Routine Maintenance 5 WARNING After you have ju st used the machine, some in ternal parts of the machine will be extremely hot. Wait for the machine to cool down before you touc h the int ernal parts of the machine.
113 Routine Maint enance 5 WARNI NG • DO NO T pu t a toner ca rtridg e or a to ner c artridge and drum uni t asse mbl y into a f ire. It cou ld ex plode, resu lting in injuri es.
114 Routine Maintenance 5 f Put the toner cartridge firmly into the new drum unit unt il you hear it lock into place. If you put the cartridge in properly, the green lock lever on the drum unit will lift automatically. Note Make sure that you put in the to ner cartridge properly or it may sepa rate from the drum unit.
115 Routine Maintenance 5 h When you replace the drum unit with a new one, you need to reset the drum counter. Hold down Go until the Drum Clear message is displayed on the LCD, then release Go . Important Do not reset the drum counter when you only replace the toner cartridge.
116 Routine Maintenance 5 Cleaning and Checking the machine 5 Clean the outside and inside of the machine regularly with a dry, lint-free clo th. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine.
117 Routine Maintenance 5 d Pull the paper tray completely out of the machine . e If paper is loaded in the paper tray, re move it. f Remove anything that is stuck inside the paper tray. g Wipe the inside and the outside of the pap er tray with a dry, lint-free cloth to remove dust.
118 Routine Maintenance 5 Cleaning the corona wire 5 If you have print quality problems, cl ean the corona wire as follows: a Leave the machine turned on for 10 minu tes for the internal fan t o cool the extremely hot parts inside the machine. b Press the front cover release button and then open the front cover.
119 Routine Maintenance 5 Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable p aper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly ca refully.
120 Routine Maintenance 5 Cleaning the drum unit 5 If your printout has white or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on th e drum surface. Follow the steps below to solve the pro blem.
121 Routine Maintenance 5 WARNING After you have ju st used the machine, some in ternal parts of the machine will be extremely hot. Wait for the machine to cool down before you touc h the int ernal parts of the machine.
122 Routine Maintenance 5 i Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand side. j Use the numbered markers next to the d rum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a ma rk in the “2” region of the drum.
123 Routine Maintenance 5 k Turn the drum unit gear toward you by hand while looking at surface of the suspected area . l When you have found the mark o n the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the ma rk on the surface comes off.
124 Routine Maintenance 5 m Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever on th e drum unit will lift automatically. Note Make sure that you put in the to ner cartridge properly or it may sepa rate from the drum unit.
125 Routine Maintenance 5 Cleaning the pape r pick-up roller 5 Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. a Turn off the machine’s power swit ch. b Disconnect the interface cab les from the machine, and then unplug the power cord from the AC power outlet.
126 Routine Maintenance 5 Packing and shipping the machine 5 WARNING If you use a Lower Tray, DO NOT carry the machine wi th the Lower Tray as you may be injured or cause damage to the machine because it is not attached to the Lower Tray.
127 Routine Maintenance 5 d Wrap the machine in a plastic bag, then put it on th e bottom packing material (1). e Put the packing material (2) marked “FRONT” on the front of the machine. Put the packing material (3) marked “REAR” on the back of the machine.
128 Routine Maint enance 5 f Put th e car dboard tray (1) on the to p an d put th e power cor d in i t. g Cl os e the ca rton and tape it shut . h <I f yo u have a Lo wer Tr ay > Repack t h e l ower tr ay as shown in the i llustrati on.
129 6 6 If you think there is a problem with your mach ine, c heck each item below first and follow the troubleshooting tips. Most problems can be easily resolved by you rself. HL-6180DW(T) in USA: Please go to the Brother Solutions Ce nter at http://solutions.
130 Troubleshooti ng 6 Error and maintenance messages 6 As with any sophisticate d office product, errors ma y occur an d consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropria te message.
131 Troubleshooti ng 6 Duplex Disabled The back cover of the machine is not closed comp letely. Close the back cover of the machine. The duplex tray is not installed or not installed correctly. Re-insta ll the duplex tray . Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time.
132 Troubleshooti ng 6 Out of Memory Secure Print Data is full. The machine ’s memory is full. P ress Cancel and delete the previously sto red secure p rint data. Out of Memory Add more Memory. The machine’s memory is full. Reduce the complexity of your document or reduce the print resolution.
133 Troubleshooti ng 6 Replace Toner The toner cartridg e is at the end of its life. The machine will stop all print operations. Replace the toner cartridge. (See Replacing the toner cartridge uu page 104.) Size Error DX The paper size defined in the prin ter driver and the control pa nel menu is not available for automatic duple x printing.
134 Troubleshooti ng 6 Paper jams 6 Always remove all paper from the pape r tray and stra ighten the stack wh en you add new paper. This helps prevent multiple sheets of paper fr om feeding through the machine at one time and p revents paper jams.
135 Troubleshooti ng 6 For Jam Tray 2 : b Use both hands to slowly pull out the jammed paper. Note Pulling the jammed paper downward allows you to remove the paper more easily. c Make sure that the paper is below the maximum paper mark ( ) in the paper tray.
136 Troubleshooti ng 6 Paper is jammed in the Duplex tray 6 If the LCD shows Jam Duplex , follow these steps: a Leave the machine turned on for 10 minu tes for the internal fan t o cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine .
137 Troubleshooti ng 6 d Using both hands, gently pull the jammed paper ou t of the back of the machine. e Close the back cover. f Pull the duplex tray completely out of the machine. g Pull the jammed paper out of the machine or out of the duplex tray.
138 Troubleshooti ng 6 h Make sure that the jammed paper does n ot remain under the machine from static electricity. i Put the duplex tray back into t he machine.
139 Troubleshooti ng 6 Paper is jammed at the back of the machine 6 If the LCD shows Jam Rear , a paper ja m occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minu tes for the internal fan t o cool the extremely hot parts inside the machine.
140 Troubleshooti ng 6 Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable p aper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly ca refully.
141 Troubleshooti ng 6 e Pull the green tabs at the left and right hand sides toward you and fold do wn the fuser cover (1). f Using both hands, gently pull the jammed paper ou t of the fuser unit.
142 Troubleshooti ng 6 i Put the drum unit and toner cartridge assembly back into the machine. j Close the front cover of the machine..
143 Troubleshooti ng 6 Paper is jammed inside the machine 6 If the LCD shows Jam Inside , follow these steps: a Leave the machine turned on for 10 minu tes for the internal fan t o cool the extremely hot parts inside the machine. b Pull the paper tray completely out of the machine .
144 Troubleshooti ng 6 d Press the front cover release button and then open the front cover. e Slowly take out the drum unit and toner cartridge assembly. The jammed pa per may be pulled out with the drum unit and toner cartr idge assembly, or this may release the paper so yo u can pull it out from inside of the machine.
145 Troubleshooti ng 6 Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable p aper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly ca refully.
146 Troubleshooti ng 6 g Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever on th e drum unit will lift automatically. Note Make sure that you put in the to ner cartridge properly or it may sepa rate from the drum unit.
147 Troubleshooti ng 6 If you are having difficulty with your machine 6 Important • For technical help, you must call th e country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your mach i ne, check the chart below and follow th e troubleshooting tips.
148 Troubleshooti ng 6 Cannot perform ‘Page Layout’ printing. Check that the paper size setting in the application and in the printer driver a re the same. Print speed is too slow. Try changing the pr inter driv er setting. The highest resolution n eeds longer data processing, sending and printing time.
149 Troubleshooti ng 6 Network difficulties Difficulties Suggestio ns Cannot print over a wired Network. If you are having Network problems uu Network User's Guide. Make sure your machine is powered on and is on-line and in Rea dy mode. Print the Network Configuration repor t to verify your Network settings are correct.
150 Troubleshooti ng 6 1 Printer properties for Windows ® 7 and Windows Server ® 2 008 R2 users Other difficulties Difficulties Suggestio ns The machine will not turn on. Adverse co nditions on the power connection (suc h as lightning or a power surge) may have triggered the machine’s internal sa fety mechanisms.
151 Troubleshooti ng 6 Improving the print quality 6 If you have a print quality problem, print a test page first (see Machine Info. uu page 78). If the printout looks good, the problem is probably not the ma chine. Check the interface cable or try the machine on another computer.
152 Troubleshooti ng 6 Ghost Make sure that yo u use paper that m eets our specifica ti ons. Rough-surfaced paper or thick pap er may cause this pr oblem. uu Acceptable paper and other print media uu page 2 Make sure that yo u choose the appropriate media type in the prin ter driver or in the machine’s Media Type menu setting.
153 Troubleshooti ng 6 All black Clean the corona wire in side the drum unit by sliding the gre en tab. Be sure to return th e green tab to th e home position ( a ). uu Cleaning the corona wire uu page 118 The drum unit may be dama ged. Put in a new drum unit.
154 Troubleshooti ng 6 White Spots on b lack text and graphics a t 3.7 in. (94 mm) intervals Black Spots at 3.7 in . (94 mm) intervals If the problem is not solved after printing a few pages, the drum unit may have foreign material , such as glue from a label, stuck on the drum.
155 Troubleshooti ng 6 Black lines down the page Printed pages have toner st ains down the page Clean the corona wire inside the drum unit by sliding the green tab. uu Cleaning the corona wire uu page 118 Make sure the green tab of the cor ona wire is at the home position ( a ).
156 Troubleshooti ng 6 Curled or wavy Check the paper type and quality. High tem peratures and high humidity will cause paper to curl. uu Acceptable paper and other print media uu page 2 uu Product Safety Guide: Choosing a location If you do not use the machine often, the pape r may have been in the paper tray too long.
157 Troubleshooti ng 6 Curled Choose Reduce Pa per Curl mode in the printer driver. uu Other Print Options uu page 36 (For Windo ws ® ) uu Print Settings uu page 61 (For Macintosh) Open the back cover (face-up output tr ay) to let the printed paper exit onto the face-up output tray.
158 Troubleshooti ng 6 Machine Information 6 Checking the Serial Number 6 You can see the machine’s Serial Nu mber on the LCD. a Press a or b to choose Machine Info.
159 Troubleshooti ng 6 Settings Reset 6 This operation will reset all the machine settings b ack to the settings that were set at the facto ry: a Disconnect the network cable from th e machine; othe rwise the network settings (such as IP address) will not be reset.
160 A A Machine specification s A Ge ne ra l A 1 USB co nnect ions t o PC Appen dix A Mode l HL-5470 DW HL-5470DW T HL-6180DW HL-6180DW T Prin ter Type Laser Print Method Electrophotog r a phic Laser .
161 Appendix A 1 Measured in accordance with the method described in RAL-UZ122. Model HL-5470 DW HL-5470DWT HL-6180DW HL-618 0DWT Noise Level Sound Pressure Printing L PA m = 59 dB (A) Ready L PA m = 34 dB (A) Printing (Quiet Mode) L PA m = 54 dB (A) Sound Power 1 Printing L WA d = 6.
162 Appendix A Print media A 1 For labels, we recommend removing the printe d sheets from the ou tput paper tray immediately after they exit the mach ine to avoi d the possibility of smudging.
163 Appendix A Printer A 1 T he p rint spe ed m ay c han ge de pe ndin g on the ty pe of doc umen t y ou p rint . 2 Pri nt sp eed ma y be slo wer w hen t h e mach ine i s conn ected by wi reles s LAN. 3 Fro m Read y mode and standa rd tra y In ter fac e A 1 Your mach ine has a H i-S pee d USB 2.
164 Appendix A Computer requirements A 1 Third party USB ports are not suppo rted. 2 1000Base-T is available for HL-6180DW(T). For the latest driver updates, visit http ://solutions.
165 Appendix A Important information for choosing your paper A The information in this section will help you choose paper to use with this machine. Note If you use paper that is not reco mmended, a paper jam or misfeed may occu r in the machine. Before you buy a large quantity of pape r A Make sure that the paper is suitable for the machine.
166 Appendix A Consumable Items A 1 Approx. cartridge yield is declared in accordance with ISO/IEC 19752 . 2 Drum life is approximate and may vary by type of use. Network (LAN) A 1 (For Windows ® users) Brother BRAdmin Light is available from the CD-RO M provided with the machine.
167 Appendix A Brother numbers A Important For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product A By registering your product with Brother International Corporation, you w ill be recorded a s the original owner of the product.
168 Appendix A Customer Service A If you have comments or sugges tions, please write us at: Service center locator (USA only) A For the location of a Brother au thorized service center, call 1-877-BROTHER (1-87 7-276-8437), or visit us on-line at http://www.
169 Appendix A Ordering supplies A For best quality results use only ge nuine Brother supplies, which are available at most Brot her retailers. If you cannot find the supplies you nee d and you have a Visa, MasterCard, Discove r, or American Express credit card, you can order supplies directly from Brother.
170 B B A Accessories and supplies ....................... ................ 160 Accessories tab ...... ....................... ....................... ..... 41 B Back key ................ ....................... ....................... ..... 75 Brother Numbers ( USA/Canada) .
Index 171 B Print difficulties ................ ...................... ....................... 147 Macintosh BR-Script3 printer driver ...... ...................... ......... 65 Printer driver ........... ...................... ...................... 55 Windows ® Booklet printing .
An important point after buying a device Brother HL-5470DWT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother HL-5470DWT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother HL-5470DWT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother HL-5470DWT you will learn all the available features of the product, as well as information on its operation. The information that you get Brother HL-5470DWT will certainly help you make a decision on the purchase.
If you already are a holder of Brother HL-5470DWT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother HL-5470DWT.
However, one of the most important roles played by the user manual is to help in solving problems with Brother HL-5470DWT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother HL-5470DWT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
