Instruction/ maintenance manual of the product FAX-2920 Brother
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US ER’S GUI D E F AX- 28 20 F AX- 29 20 MFC- 72 20 MFC- 72 25 N.
I f you n eed t o cal l Cu st omer Se rv ice Please complete the following inform ation for future re fe re nc e : Mod el Numb er : FAX -2 820 , F AX -29 20 , MF C- 72 20 a n d MFC - 722 5N (Circle y .
i Brother nu mbers Reg i ste r your produc t By regis teri ng your produ ct with Brot her Inter national Corpor ation , you will be r ecorded as the ori ginal own er of the produc t.
ii Brot her f ax ba ck syst em (USA only) Brother h as i nstalle d an easy-t o-use fax back system, so you can get instant answ ers t o commo n technic al quest ions and produc t inform ation fo r all Brot her produc ts. This syst em is availab le 24 hours a day , 7 days a week.
iii Not ice - Dis c laim er of W arra nties (USA and Canada) BROTHER’S LICENSO R(S), AND THEIR DIRECTORS, OFFI CERS, EMPLOYEES OR AGENTS (CO LLECTIV ELY BROT HER’S LI CENSOR) M AKE NO WARRANT IES,.
iv Brother ® O ne Y ear Li mi te d War ran ty an d Rep l ac emen t Serv ic e (USA only) Who is covered : • This limit ed warrant y ("warrant y") is giv en only to the ori ginal end-use/ r.
v Brother ® O ne Ye ar L imite d Wa rran t y a nd R epl acem ent S ervic e (USA only) Brot her re serves the r igh t to suppl y a refur bishe d or r emanuf actu red repla cemen t Machin e and /or acc.
vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRAN TY ( Canad a on ly) Pursuant to this limit ed warrant y of 1 year fro m the date of purchas e for lab our and part s, Broth er Inter nationa l Cor poration ( Cana da) Ltd .
vii Safety prec autions We use the fol lowing icons throughout thi s User’s Guide. To us e t h e mac hi ne sa fe ly Ple ase keep these ins truct ions for lat er referenc e and read t hem before attem pting any main tenanc e.
viii After you use th e machine, some internal parts are extrem ely HOT! To pre vent injures, be c areful n ot t o put your f i ngers in the area s hown in the il lustration. The fuser unit is mar ked with a caution labe l. Plea se do not remo ve or damage the l abel .
ix Qu ick Re ference G uide Sending Faxes Automat ic Transmi ssion 1 If it is not illum inated in gr een, press ( Fa x ). 2 Load your doc ument. 3 Enter the fa x numbe r using One-T ouch, Speed-Dia l, Searc h or the dial pad. 4 Pres s Start . Storing numbers St or in g On e- Tou ch Di al nu m be rs 1 Pres s Menu/ Set , 2 , 3 , 1 .
x Using S ear ch 1 If i t is n ot ill uminat ed i n g reen, press ( Fax ). 2 Load your doc ument. 3 Pre ss Search /Speed Dial , and then enter t he first le tter of the name you’re looking for . 4 Pre ss or to search the memory. 5 Pre ss St ar t . Making copies Si ngle c opy 1 Pre ss ( Copy ) t o il luminat e it in green.
xi Table o f Conten ts 1 In tr od uc t ion Usi ng thi s Gui de .. .... ..... ... .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... .... 1-1 Ch o osi ng a loca tion .... ..... .... ..... ..... .... ..... .
xii Sec urit y ....... .... ..... ..... ..... .... ... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... .. 2-9 TX Loc k (FAX -2820 and MFC-72 20 o nly) .... ... ..... ..... .... ... ....... .... ... ..... ...... ..
xiii 4 Setup Receive Basic re ceiving oper ations .. ... ....... .... ... ..... ...... ... ..... ..... .... ... ....... .... ... ..... ...... ... ..... 4-1 Choosi ng the Receive Mode ........ ..... .... ... ....... .... ... ..... ...... ... ..... ....
xiv 8 Mak ing copi es Usi ng th e m achin e as a copi er ..... ..... .... ..... ..... ..... .. ..... ..... .... ..... ..... .... ..... ..... ..... ..8-1 Ent er C opy m ode... ... ..... .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... ...
xv If y ou a re h aving diff icu lty w it h yo ur m achin e . ..... ..... ..... .... ..... ..... ..... .... ..... 11- 11 Im p r o v i ng th e pr int qu ali ty .. ..... .... ........ .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... ..11-1 6 Cl e an ing the dr u m un it .
xvi B Appendix B On-scr een program ming .. ... ...... ..... ... ...... ... ... ....... .... ... ..... .... ..... ..... .... ... ..... ...... ... B- 1 Men u t able .... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..
1 - 1 1 Using this Guide Throughou t th is Guide you will see s pecial sym bols alert ing you t o impor tant warnin gs, not es and acti ons. S pecia l f onts id enti fy key s you should pr ess, messa ges t hat ap pear on t he LCD, and import ant point s or relat ed topics.
Intr oduc ti on 1 - 2 1 Choosing a location Place your machine on a f lat, stable surf ace that is free of vibration and s hocks, such as a desk. Put the mac hine near a telephone wall jack and a s tandar d, ground ed AC power outlet. Choose a loc ation whe re the temperat ure r emains b etwee n 5 0°F a nd 9 0.
Chap t er 1 1 - 3 How to a ccess th e complete User’s Guide ( M FC -7220 an d MF C-722 5N only) This User’ s Guide does not cont ain all t he inform ation about the machine s uch as how to use the adv anced features of the Fax, Print er, Scanne r, P C Fax an d Networ k.
Intr oduc ti on 1 - 4 1 To vi ew Docu ment ation ( For Ma ci nt os h ® ) 1 Turn on your Macin tosh ® . In se rt th e Brothe r CD-ROM labeled Macin tosh ® into your CD-ROM drive. The fol lowing window wi ll appear . 2 Double- click the Docu mentati on ic on.
Chap t er 1 1 - 5 Control panel over view FAX-2820 and F AX-292 0 have the sa me key s. MFC-722 0 a nd MF C-7225N have the same k eys..
Intr oduc ti on 1 - 6 1 1 O ne-Touch Keys The se 10 keys give you instant acces s t o 10 (MFC-7220 and M FC-7225 N ) or 20 (FAX -2820 and FAX-2 920) previous l y stored dia l numbers. 2 Fax an d t ele ph one k ey s: Redial /Pause Redials th e last number you called.
Chap t er 1 1 - 7 Load doc ument You can sen d a f ax, make c opi es, and s can from the A DF ( autom atic docu ment feeder ). Note The Sc an featu re is not avai lable f or FAX-2820 and F AX-292 0.
Intr oduc ti on 1 - 8 1 About paper Rec ommend ed pap er To get the bes t pr int quali ty, w e suggest using the fo llowi ng paper. ■ Use pap er that is made for plai n-paper cop ying. ■ Use pap er that is 20 to 24 lb (75 to 90 g /m 2 ). ■ Use neu tral pape r.
Chap t er 1 1 - 9 Paper capacity of the paper trays CAUTION Do n ot u se the fol lowin g t ypes o f paper or en velopes ; t hey may cause a pa per jam and damage your ma chine.
Intr oduc ti on 1 - 10 1 How to load p aper To load paper or other media in t he paper tray 1 Pull the pap er tray com pletely out of the machine. 2 While pr essin g t he pa per gui de rel ease lever, slide t he adjust ers to f it the paper size. Check that the gui des are fir mly in the slots .
Chap t er 1 1 - 11 Note When you put paper in the paper tray , please remem ber the fo llowi ng: ■ Check t hat th e paper i s flat i n the tr ay an d below t he max imum paper mark , and t hat the pa per guid es are t ouching the si des of the paper s tack.
Intr oduc ti on 1 - 12 1 About fax m achines Cus tom f eature s Do you have Voice Mail on the phone line ? If you have Vo ice Mail on t he phone li ne wher e you wil l i nstal l you r new mac hine, there is a st rong possibili ty that Voice Mail and t he mac hin e may c onflict wit h ea ch other while r eceiving inc oming calls .
Chap t er 1 1 - 13 Fax t ones and ha ndshake When s omeon e i s sendi ng a f ax, the f ax machine sends fax calli ng tone s (CNG tones) . These are qui et, inte rmitt ent beeps every 4- seconds . Y ou’ll hear them aft er y ou dial an d pr ess Start and they wil l cont inue f or about 60 sec onds after dialin g.
2 - 1 2 2 Initial se tup Set ting th e Da te an d Time When th e machine is not in use it will dis play the dat e and time . If you set up th e Station ID the d ate and tim e di splayed by you r machi ne will be p ri nted on ever y f ax you s end. I f th ere is a p ower f ailure , yo u may hav e to res et th e date and t ime.
Chap t er 2 2 - 2 Set tin g th e Stat io n I D You should s tore your nam e or company name an d fax number s o they print on all fax pages you send. 1 Pre ss Men u / S et , 0 , 3 . 2 Enter your f ax n umb er (up t o 20 di gits). Pre ss Men u / S et .
Getti ng sta rt ed 2 - 3 2 Ge nera l Set up Sett ing th e Mode Ti mer (FA X- 28 20 an d FAX - 292 0 only ) The ma chine has two temporar y mode keys on t he control pa nel: Fax an d Copy . Y ou can chan ge the number of seconds or minutes the mach ine takes af ter the last Copy oper ation before it returns to Fax mode.
Chap t er 2 2 - 4 Sett ing the Pape r Type To get the bes t pr int quali ty, set the m achin e for t he type of paper you are us ing. 1 Pre ss Men u / S et , 1 , 2 . 2 Pre ss ▲ or ▼ to sel ect Plain , Thin , Thick , Thicker , Transprncy (Transpar ency) or Recycled (Rec ycled Pape r).
Getti ng sta rt ed 2 - 5 2 Se tti ng t he R in g Vo lu me You can turn t he ring Off or y o u can se lect the ri ng volume level. 1 Pres s Menu/ Set , 1 , 4 , 1 . 2 Pres s ▲ or ▼ to select Low , Med , High or Off . Pres s Menu/ Set . 3 Pres s Stop / Exit .
Chap t er 2 2 - 6 Sett ing the Hand set Vo l ume 1 Pre ss Men u / S et , 1 , 4 , 4 . 2 Pre ss ▲ or ▼ to sel ect High or Low . Pre ss Men u / S et . 3 Pre ss St o p/ E x it . — OR — You can a djust the handset volume any t ime you are tal king on the te lephone.
Getti ng sta rt ed 2 - 7 2 Se tti ng V olu me Am p lify Ple ase car efully r ead Choosin g t he Hands et Volume (For Volu me Amplify) on page 2-6 before y ou do the follow ing steps; 1 Pres s Menu/ Set , 1 , 4 , 5 .
Chap t er 2 2 - 8 Sleep T ime Settin g the Sleep Ti me reduces power consum ption by t urning of f t he fuser inside the machi ne while it is idl e. You can choose how long the mach ine is idle (from 00 to 99 minut es) be fore it goes into s l eep mode .
Getti ng sta rt ed 2 - 9 2 Security You can set up your machine with mult iple lev els of secur ity using TX Lock ( FAX -2820 and M FC-7 220 only), Mem ory S ecurit y (F AX-2920 an d M FC-7 225N only) a nd Setti ng Lock . TX L ock ( FA X- 28 20 and MF C-72 20 o nly) TX Lock let s you prevent unauthor ized access to the machin e.
Chap t er 2 2 - 10 Turning TX Loc k on 1 Pre ss Men u / S et , 1 , 8 , 1 . 2 Pre ss ▲ or ▼ to sel ect Set TX Lock . Pre ss Men u / S et . 3 Enter the regist ered fou r-digit password. Pre ss Men u / S et . The machine goes off line and the LCD sh o ws TX Lock Mode .
Getti ng sta rt ed 2 - 11 2 Setting up the password Note ■ If you have alr e ady set t he passwor d, y ou will not need to set it, agai n. ■ If you forget the Memory Secu rity pas sword, please c all Broth er Custom er Servic e. ( See Br other numbers o n page i .
Chap t er 2 2 - 12 Sett ing Lo ck Settin g Lo ck lets you prevent u nauthor ized access to the ma chine sett in gs. While Sett ing Lock is On , the followin g opera tions are NOT a vailabl e wi thou t.
Getti ng sta rt ed 2 - 13 2 Changing the Setting Lock password 1 Pres s Menu/ Set , 1 , 8 , 2 . 2 Pres s ▲ or ▼ to select Set Password . Pres s Menu/ Set . 3 Enter the regi stered fo ur-digit passwo rd. Pres s Menu/ Set . 4 Enter a four-di git number for the new passwor d.
3 - 1 3 How to enter Fa x mode Befor e sending f axes or chang ing fa x send or receiv ing se t tings, make sur e ( Fax ) is illum inated in gr een. I f it i s not , pr ess ( Fax ) t o e nte r Fa x mode. The def ault setti ng is Fax mode. How to dial You can dial in any of th e following way s.
Set up S e nd 3 - 2 3 Sp ee d-Dial in g Press Search/Speed Dial , # , an d t hen the three digi t Speed- Dia l number. (See St oring Spee d-Dial number s on p age 5-2.) Note If the LCD shows Not Registered wh en you enter the One-Touch or Speed-Dial numb er, a nu mber has not bee n st ored at this loc ation.
Chap t er 3 3 - 3 Fax R edial If you are s en ding a fax m anuall y and the line is bus y , pr ess R edial/ Paus e , and then pres s Start to try again . If you want to make a second call t o t he last num ber di aled, you can save t ime by p ressing Re dial/P ause and Start .
Set up S e nd 3 - 4 3 Se nd in g a f ax at th e e nd o f a co nver sati on At the end of a conversati on you can send a fax to th e other part y before you both hang up. 1 Ask th e ot he r p a rty t o w a it fo r fa x to nes (beeps) and then to pres s the Start or Send key befor e hanging up.
Chap t er 3 3 - 5 Co nt rast If your document is ver y light or ver y dark, y ou may wa nt to c hang e the cont rast. Use Light to send a li ght document . Use Dark to send a dar k document . 1 If i t is n ot ill uminat ed i n g reen, press ( Fax ). 2 Load your doc ument.
Set up S e nd 3 - 6 3 Dual Acc ess You can dial a number, and begin scan ning the fa x into memory—ev en when the machin e i s s ending f rom memor y, receiving faxes or print ing PC data. The LCD shows the new j ob n umb er. Note ■ The num ber of pages you ca n scan int o the memo ry will vary depending on the data t hat is print ed on them.
Chap t er 3 3 - 7 Broa dcast ing Broadc asting is whe n the sa me fax mes sage is automa tical ly sent to more than one f ax number. You can inc lud e Groups , One-Touc h, Speed- Dial numbers and up to 50 m anual ly di aled number s i n the s ame broad cast.
Set up S e nd 3 - 8 3 Ch ec ki ng jo b sta tu s Chec k which jobs are stil l waiti ng in the memor y to be sen t. (I f t here a re no jo bs, the LCD s hows No Jobs Waiting .) 1 Pres s Menu/ Set , 2 , 6 . 2 If you ha ve m ore than on e j ob wa iti ng, press ▲ or ▼ to scrol l t hrough the lis t.
Chap t er 3 3 - 9 Adva nced sen ding operations Comp osing t he el ectron ic Cover Page The Cover Page is sent to the receiv ing party ’s machin e. Your Cover Page includ es the name or nu mber stor ed in the One-T ouch or Speed-Dial memory . If you are dialing manual ly, the name is left blank.
Set up S e nd 3 - 10 3 5 Pres s ▲ or ▼ to select one of the standar d or your own comment s. Pres s Menu/ Set . 6 Enter two di git s t o sho w t he number o f pages you ar e sending. Pres s Menu/ Set . (For exam ple, press 0 , 2 for 2 pages or enter 0 0 to le ave t he num ber o f pages blank.
Chap t er 3 3 - 11 Del ayed Fa x Durin g the day you can store up t o 50 fax es in the memory to be sent within 24 hours. These fa xes w ill be sent a t the tim e of day you enter in Step 4. 1 If i t is n ot ill uminat ed i n g reen, press ( Fax ). 2 Load your doc ument.
Set up S e nd 3 - 12 3 Sett ing up Pol l ed T ransm it Pol led Transmi t is when you set up your machin e to wait with a docum ent so another fax machin e can call and retrie ve it. Everyon e who is involved i n Po lling needs to se t up their machin es f or P olling.
4 - 1 4 Basic rec eiving ope rations Ch oo si ng t he Rec eiv e M o de Ther e are four different Receiv e Modes for your mac hine. You can choose the mode that best suits your need s. Setup Re ce ive LCD How it works Whe n to us e it Fax Only (a utom atic re ceiv e) The ma chin e automa tical ly answ ers eve ry cal l as a f ax.
Se t up Rece i ve 4 - 2 4 To select or change y our Receiv e Mode 1 Pres s Menu/ Set , 0 , 1 . 2 Pres s ▲ or ▼ to sele ct Fax Onl y , Fax/Tel , External TAD or Manual .
Chap t er 4 4 - 3 Sett ing the F/ T Ring Time (F ax/ Tel m ode onl y) If you set the Receive Mode to Fax/Tel , you’l l need to decid e how long the machine will s i gnal you with it s s peci al pseud o/double- ring whe n you have a vo ice call . (If it ’s a fax call, the mac hi ne receiv es the fax.
Se t up Rece i ve 4 - 4 4 Print ing a red uced i nco ming fax ( Aut o Reduc tion ) If you choos e On , th e m ac hine au tom at ic al ly red uces an inc oming f ax t o fit on o ne page o f Lett er, Legal or A4 size paper.
Chap t er 4 4 - 5 Adva nced rece iving operations Pr intin g a fax fr om the memor y If you have s electe d Fax Storag e ( Men u /Se t , 2 , 5 , 1 ), you can still pr int a fax from the memor y when you are at your mach ine. (See Settin g F ax St orage on page 6- 2 .
Se t up Rece i ve 4 - 6 4 Setting up Sequential Polling Receive Your ma chine can ask for faxes from several fax unit s in a single operatio n (Sequenti al Pol ling Receive) . Afterwa rd s, a Sequential Pol ling Report will be print ed. 1 If it is not illum inated in gr een, press ( Fax ).
5 - 1 5 Storing numb ers for easy d ialing You can set up your machine to do following types o f eas y dial ing: O ne-To uch, Speed -Di al and G roups for Broad ca sting f axes . When you dial a quick- dial num ber, the LCD s hows the name, if you stored it, or the number.
Quick- Dial numbe rs and di aling option s 5 - 2 5 St or in g S pe ed -Dia l num b er s You can stor e Speed-Dia l number s, so that when y ou di al yo u wi ll only have t o press a few keys ( Search/Spe ed Dial , # , th e three- di git num ber, a nd Start ).
Chap t er 5 5 - 3 Sett ing up G roup s for Broa dcast ing Groups , whic h can be stored on a O ne-To uch key o r a S peed-Dia l l ocati on, all ow you t o send the same fa x message to many fax numbers by press ing on ly a One-Touc h key and Start or Search/ Speed Di al , # , the three- digi t location and Start .
Quick- Dial numbe rs and di aling option s 5 - 4 5 Dialing optio ns Ac ce ss cod es a nd cr edit c ar d num bers Somet imes you may want to choos e from sever al lo ng d is tance c arrier s w hen you make a cal l. Rates may var y depending on the ti me and destinat ion .
6 - 1 6 Setting Rem ote Fax Options Note ■ You can on ly use one remote fax opt ion at a ti me : Fax F orwarding— OR—Pagi ng—OR— Fax Stor age—OR—PC FAX Receive* —OR— Of f.
Remote Fax Opt io ns 6 - 2 6 Progra mming y our pager num ber When Paging is select ed, your machine dial s the pager num ber you’v e program med, and.
Chap t er 6 6 - 3 Sett ing PC Fa x Rece ive (MFC -7220 a nd M FC- 72 25N only ) If you select PC Fax Receive , your machine wil l temporar il y store your rec eived fax mess ages in its memory, and then automat ically send the fax es to the PC. You can then u se your PC to vie w and st ore t hose faxes.
Remote Fax Opt io ns 6 - 4 6 Tur ning off Remote Fax Op tion s 1 Pres s Menu/ Set , 2 , 5 , 1 . 2 Pres s ▲ or ▼ to sele ct Off . Pres s Menu/ Set . 3 Pres s Stop / Exit . Note If you set the remote fax opt ions to Off and receiv ed faxes are left in your machine’ s memory , follow th e LCD messages that appear after Step 3.
Chap t er 6 6 - 5 Sett ing your Remo te Acc ess Code The rem o te a ccess code l ets yo u access the Remote R etrie va l feat ures wh en you are away from your machine . Bef ore y ou use the remot e acces s a nd retriev al feat ures, you have to s et u p y our own code.
Remote Fax Opt io ns 6 - 6 6 Remo te comma nds Follo w the comma nds below t o access fe atures whe n you are away fr om the machine. When you cal l the machine and ent er your Remot e Access Code (3 digi ts followed by ), the system will giv e two short beeps and y ou must enter a remo te command.
Chap t er 6 6 - 7 Ret rie ving fax m essa ges You can cal l your machine f rom any touch tone ph one an d have y our f ax mes sages sent to a fax mach ine. 1 Dial your fax num ber. 2 When your machi ne answers , immediat ely ente r your Remot e Access Code ( 3 di gits follow ed b y ).
7 - 1 7 7 Fax settings and activity You need to set up the Transmiss ion Verif icat ion Report and Journal Period in the menu table. Press Me n u/S e t , 2 , 4 , 1 . — OR — Press Me n u/S e t , 2 , 4 , 2 . Cust omiz ing t he Tr an smiss io n Ve rific at ion Report You can us e the Trans miss ion Report as proo f that you sent a f ax.
Chap t er 7 7 - 2 Sett ing the Jou rnal Per iod You can set the machine to print a journal at specif ic int ervals (every 50 fax es, 6, 1 2 o r 24 hours, 2 or 7 d ays). If you set t he inte rval to Off , you c an p rint the r eport by followi ng the steps on Print ing repor ts.
8 - 1 8 8 ‘ Using the machi ne as a copi er You can use you r machine as a copier , making up t o 9 9 copi es at a tim e. Enter Copy mode Before m aking copies, make su re t hat ( Copy ) is illum in ated in green. If it is not, press ( Cop y ) to e nter Co py mode.
Chap t er 8 8 - 2 Mak ing mu ltiple co p ies 1 Pre ss ( Co py ) to il luminat e it in green. 2 Load your doc ument. 3 Use the d ial pad t o enter the num ber of copies you want ( up to 99). 4 Pre ss St ar t . Note To sort the copies , pr ess Opt i ons and ▲ or ▼ to select Stack/Sort .
Making cop ies 8 - 3 8 Us in g the O pti ons ke y Use the Opt ions key to quickly s et the foll owing copy se ttings tempor ari ly for the next copy. Note The fact ory s etti ngs ar e s hown in Bold. After y ou choose you r settin gs by pressing Men u / S et , the L CD shows Set temporarily .
Chap t er 8 8 - 4 Enlarging or re ducing the im a ge copied You can selec t the foll owing enla rgement or reduct ion rat ios. Auto s e ts the machine t o calcu late the reduct ion rat io that fits the size of your paper . Custom(50-200%) allows you t o enter a rati o from 50% to 200%.
Making cop ies 8 - 5 8 Qua lity You can selec t the copy quality. The def ault setti ng is Auto . 1 Pres s ( C opy ) to illuminat e it in green. 2 Load your doc ument. 3 Use the dial pad to enter the number of copies y ou w ant (up to 99). 4 Pres s Op tio ns and ▲ or ▼ to sele ct Quality .
Chap t er 8 8 - 6 Ma kin g N in 1 cop ies ( Pag e Lay ou t) You can re duce the amount of co pies by using the N in 1 copy featu re. T his a llows you to cop y two or four pages on to one page , allowing y ou to s ave paper. Note ■ Plea se make sure paper size is set to Letter , Legal or A4 .
Making cop ies 8 - 7 8 Changing the default copy set tings You can sav e the co py sett ings you use most oft en by set tin g them as defaul t. T hese setti ngs will r emain unt il you change them again. Qua lit y 1 Pres s Menu/ Set , 3 , 1 . 2 Pres s ▲ or ▼ to sele ct Auto , Text or Photo .
9 - 1 9 The User ’s Guid e on the CD- ROM include s the Softwar e an d Network User ’s Gu ides* for featur es avail able when connecte d to a co mputer (for ex ampl e, Pri ntin g and Scanning ).
10 - 1 10 10 St an da rd t ele ph o ne an d FCC Notices Thes e not ice s ar e in eff ect on mo dels so ld and us ed in th e Uni ted S t at es on ly. This equipm ent is hearing-aid compat ible.
Chap t er 1 0 10 - 2 Fede ral C ommun icati ons Commiss ion (FCC) De cla ra ti on of C o nfor m it y (U SA only ) Respo nsible Pa r ty: Brot her International Corporati on 100 So m erse t Corporate Bo.
Important info rmation 10 - 3 10 Di sco n nect de vic e This product must be installed near an A C power outlet t hat is easi ly access i ble. In case of emerg encies, you m ust disco nnect the po wer cord from the AC p ower out let t o shut off power comple tely.
Chap t er 1 0 10 - 4 Imp orta n t s afety in st ruct ion s 1 Re ad all of these instruc t ions. 2 Save t hem for lat e r r efere nc e. 3 F ollow all w arnings and i nstructions m ar ked on t he product . 4 Un pl ug this product from the wall outl et be fore cleaning i nside of the machi ne.
Important info rmation 10 - 5 10 D Unplug this product f rom the AC power outl et and refer all servici ng to Brother Author i zed Service Per sonnel under the following condi t ions: • When the powe r cord is damage d or frayed . • If liqui d has been spilled in t o the product .
11 - 1 11 Troublesh ooting Er ror mes sag es As wit h any sophi stic ated offic e p roduct, errors may oc cur. I f t his hap pens, your m achin e ide nti fies the prob lem and d isplays an er ror mess age. T he most common erro r message s are s hown b elow.
Troublesho oting and routine maintenanc e 11 - 2 11 Data Remaining Pri nt da ta is l eft in the ma chin e ’s memor y. Re -star t pri nting f rom your comp uter. (M FC- 7 22 0 and MF C-72 25 N onl y) Pri nt da ta is l eft in the ma chin e ’s mem o ry.
Chap t er 1 1 11 - 3 Machine too Hot The in side of the mac hine is too hot. Mak e sure yo u can he ar the fa n in the ma chin e spinn ing and th e exha ust ou tle t isn’t bloc ked by som ethi ng.
Troublesho oting and routine maintenanc e 11 - 4 11 Out of Memory The mach ine’ s memo ry is f ull . (F ax sen ding or copy op erat ion in progr ess) Press Sta rt to se nd or cop y the sc anne d page s. — OR — Press Sto p/E xit an d w ait un ti l t he ot her op e rati on s in pr ogress hav e fin ishe d and the n try ag ain.
Chap t er 1 1 11 - 5 Unable to Init. (In iti al iz e) Unable to Print Unable to Scan Th e ma chin e ha s a me ch an ic al pro bl em. (Fo r FA X -2 820 an d MFC-72 20) W hen yo u tur n o ff the mac h ine's p ow er sw it ch i ts me mo r y w il l b e cl ea re d.
Troublesho oting and routine maintenanc e 11 - 6 11 Chec kin g if th e ma chine h as fa xes in i ts me mo r y 1 Pres s Menu/ Set , 9 , 0 , 1 . 2 If the LCD shows No Data , there are no faxes left in the machine’s memory. — OR — If the LCD shows Enter Fax No.
Chap t er 1 1 11 - 7 Docume nt jams If the docu ment is jammed, fol low the steps below. Document was not inserted or fed properly, or was t oo long 1 Open the control pan el cover. 2 Carefully p ull the j ammed document toward the front of the machin e.
Troublesho oting and routine maintenanc e 11 - 8 11 3 Ope n th e fr on t co ve r. 4 Pull out the drum unit and toner cartrid ge ass embly. Th e jammed p aper may be pulled out with the toner cartrid ge and drum unit as sembly, or this m ay rel eas e the pap er s o you can pull it out of the paper t ray open ing.
Chap t er 1 1 11 - 9 Paper is jamme d at the back of the machi ne 1 Open the front cover. 2 Pull out the drum uni t and toner cartridge ass embly. 3 Open the back cover . 4 Pull the tab towa rd you to open the rear ch u te cove r. 5 Pull the jammed paper out of the fus er unit.
Troublesho oting and routine maintenanc e 11 - 10 11 Pap er is jammed inside the drum u nit and t oner cartridge assembly 1 Ope n th e fr on t co ve r. 2 Pull out the drum unit and toner cart ridge asse mbly. 3 Hold down t he lock l ev er o n t he lef t and pull the ton er cartri dge out of the drum unit.
Chap t er 1 1 11 - 11 If yo u ar e ha vin g dif fi culty wit h yo ur mac hi ne If you thi nk there is a probl em with the way your faxes look, make a copy firs t. If the copy looks good, th e p roblem i s pr obab ly no t y our mac hin e. Chec k t he c hart bel ow and f oll ow the troubles ho oting t ips.
Troublesho oting and routine maintenanc e 11 - 12 11 Tr ansmi ssion Verif ica tion Repor t says ‘ RESULT: NG’ or ‘RESULT:ERROR’. Ther e is proba bly t e mpor ary n oise or sta tic o n the lin e.
Chap t er 1 1 11 - 13 Printer Diffic ulties Th e ma ch in e do es n ot pri nt. Pl ea se m ake s ure : • The m ach in e i s pl ug ge d in an d t he p ow er s witc h tu rne d On . (See th e Q ui ck Se tup Gu ide. ) — OR — • The t oner cart ridg e and dr um un it are ins tal led pro per ly.
Troublesho oting and routine maintenanc e 11 - 14 11 Sc an nin g D i ff ic ulti es ( MFC -7 22 0 and M FC -7 22 5N onl y) TWAIN errors appe ar while sc anni ng. Mak e sur e the Br other T WA IN driv er is sel ected as the pr imar y source . In Pape rPor t ® , cli ck Sca n in the F ile me nu and sele ct the B r ot her TWA IN driver .
Chap t er 1 1 11 - 15 Prin t Qua lity Dif ficu ltie s Prin te d pa ge s are c url ed . Low q ua li ty th in or th ic k pa per c an c au se th is p rob le m .
Troublesho oting and routine maintenanc e 11 - 16 11 I mpr ov in g t he p ri nt qu al ity Example s of poor pr int qua lity Recom mendation Faint Ch ec k t h e ma c hin e’ s en vir o nmen t . Con di tio ns s uch as h um i dit y, hi gh temp eratu res, and so on may ca use t his pri nt f ault .
Chap t er 1 1 11 - 17 White Spo ts on black t ext and graphics at 3.1 in. (78.5 mm ) inte rvals Blac k Spot s at 3.1 i n. (78.5 mm ) inte rvals Cl eaning the drum un i t Du st , p ap er po w de r, gl .
Troublesho oting and routine maintenanc e 11 - 18 11 Black toner marks a cross th e page T he dr um unit m ay be d am age d. P ut in a n ew dru m un it (S e e R e pl acin g the dr um unit (DR -350) on pa ge 1 1-2 7). Mak e sur e that you use pa per th at mee ts our speci f ica tio ns.
Chap t er 1 1 11 - 19 Wrinkles or cre ases Mak e su re th at pa pe r i s loa de d pr op er ly . Ch ec k th e p ap er ty pe a nd qual it y. ( See A bo ut pa pe r on page 1- 8.) Tur n ov e r th e sta c k of pa per in th e tra y or r otate th e pa pe r 18 0° in t he inpu t t ray .
Troublesho oting and routine maintenanc e 11 - 20 11 Com pati bil ity If you are having diffi culty s endin g or recei ving a f ax d ue t o possible in terf erence on the phone li ne, we recom mend that you adjus t the Equaliz ation f or compatibil ity to red uce t he modem s peed for f ax o per ations .
Chap t er 1 1 11 - 21 0 Pack the drum unit a nd t oner car trid ge assembl y, AC cord and print ed material s in the original ca rton as shown below: Note If you ar e ret urning your machine to Broth er as part of the Excha nge Service, pack onl y the machi ne.
Troublesho oting and routine maintenanc e 11 - 22 11 2 Wipe the out side of the machin e with a sof t c l ot h to remo ve dus t. 3 Remove any thing t hat is st uck ins ide the paper tra y. 4 Wipe the inside of the paper tra y with a soft cloth t o remov e the du st.
Chap t er 1 1 11 - 23 2 Open the front cover and pull out the drum unit an d toner cart ridge a ssembl y. 3 Gently cl ean the laser scanner window by wiping it with a clean so ft, dry cloth. Do not use i s opropyl alcohol . 4 Put the drum unit and toner cartridg e assembl y back into the machi ne.
Troublesho oting and routine maintenanc e 11 - 24 11 Cl ean ing th e c oro na wi re We r ecommend plac in g the drum un it and toner c artrid ge assembly on a cl oth or large dis posable pape r t o a void spi llin g an d scat teri ng tone r. 1 Open the fron t cover and pull out t he drum uni t a nd toner cart ridge ass embly.
Chap t er 1 1 11 - 25 Ho w t o re pl ace th e tone r cart ridge 1 Open the front cover and pull out the drum unit a nd toner cartridge ass embly. 2 Hold down the lock lever on the lef t and pull the toner c artrid ge out of the drum unit. 3 Unpack t he new toner cart ridge.
Troublesho oting and routine maintenanc e 11 - 26 11 4 Gently ro ck the toner cartri dge from side to side fiv e or six times to dist ribut e the toner ev en ly in side the cartri dge. 5 Remove the prot ective cov er. 6 Insert the new to ner cartr idge in the drum uni t until i t clic ks int o p lace.
Chap t er 1 1 11 - 27 7 Clean the p rima ry corona wire ins i de the drum unit by gentl y slidi ng the blue tab fr om righ t to lef t seve ral ti mes. Retu rn the blu e t ab to t he Home po sitio n ( ▼ ) before r ei nstall ing the dr um unit a nd toner c art ridge asse mbly.
Troublesho oting and routine maintenanc e 11 - 28 11 1 Open the fron t cover and pull out t he drum unit and tone r cartrid ge assembly. 2 Hold down t he lock l ev er o n t he lef t and pull the ton er cartri dge out of the drum unit. Note Discar d the used dr um unit ac cordin g t o lo cal regu lations , keepi ng it separat e from domest ic waste.
Chap t er 1 1 11 - 29 Machin e Info rmatio n Ch eckin g th e Se ri al N umb er s You can vi ew the machi ne’s ser ial number on the LCD. 1 For FAX-2820 ,FAX- 2920 and MFC-7220 , p re ss Men u /Set , 4 , 1 . — OR — For MFC-7225N, press Menu/S et , 6 , 1 .
A - 1 A Setting up te lephone servi ces Your m achine support s the Disti nctive Ring and Caller ID subscr iber tel ephone serv ices that some te lephon e compani es off er.
A - 2 Before you c hoose the ring patt ern to registe r You can only reg ister one Dist incti ve Ring patt ern with the ma chine. Some ring patterns canno t be r egi stered. The r ing pat te rns belo w are suppor ted by your B rother mac hine. Regis ter the on e y our telephon e c ompany gives y ou.
Ap pendix A A - 3 Note If you tu rn off Dist inct ive Ri ng, the machi ne will s tay in Manual receive mode. You wil l need t o set t he Re ceive M ode again.
A - 4 Cal l Waitin g The C all Waiting f eatur e l ets you u se t he Call Waiti ng subscrib er servic e offered by many local telep hone comp anies. This feature enables you to take a second cal l on your machine, without di sconnec ting t he fi rst caller.
Ap pendix A A - 5 Usi ng a co rdl e ss ex ter nal hands et If your cordless telephon e is conne cted to the EXT. jac k on t he machi ne and you t ypically carr y the c ordless hands et el s ewhere, it is easi er t o answer c alls du ring the Ring De lay .
A - 6 The T AD mus t ans wer within f our r in gs (t he recom mended setting is two ring s). The machine canno t hear CNG ton es until the TAD has answer ed the call, and wit h four ring s there are only 8 t o 10 seconds of CNG tones le ft for the fax “ hands hake”.
Ap pendix A A - 7 6 Set t he Re ceiv e Mode to External TAD . (See Choosing th e Re ceive M ode on page 4-1 .) Recording outgoing messa ge (OGM) on an external TAD Tim ing is importan t in recor ding this mess age. 1 Record 5 second s of silenc e at the beginning of your messag e.
A - 8 Co nv er ti ng te le ph one w al l ou tle ts Ther e are thr ee ways t o con vert to an RJ11 jack. The firs t t wo ways m ay req uire assis tance f rom the tel ephone company . Y ou can change t he wall outlet s from one RJ14 jack to two RJ11 jacks.
Ap pendix A A - 9 Mu lti- line c o nnec tio ns (P BX) Most off ices use a central t e le phone system. Wh ile it i s of te n r el a ti ve ly si mp le t o c on n ec t the mac h ine t o a key syst em or.
B - 1 B On-scre en programmin g Your machi ne is designed to be easy to use with LCD on-s creen pro gr amming us in g the navig ation keys. User-f riendly pr ogramm ing helps you t ake f ull adv an tage of a ll the m enu selecti ons your mach ine has to offer.
Ap pendix B B - 2 Navig ation keys You can acce ss the menu m ode by pres sing Menu/S e t . When you enter th e menu, the LCD scrolls. Press 1 f or G eneral Set up menu — OR — Press 2 f or Fax men.
B - 3 Main M enu Sub menu M en u S elect ion s Options Descri ptio ns Pa ge 1 . General Setup 1 . Mode Timer (F A X- 282 0 and FAX - 2920 o nl y) — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec Off Sets the t im e to retu rn to Fax mode .
Ap pendix B B - 4 1 . General Setup (Co nti nu ed ) 4 . Volume (C on tinu ed) 4 . Handset High Low Adj usts the hand set volu me. 2-6 5 . Volume Amplify On (Permanent/ Temporary) Off For the h earin g-i mpa ired, you ca n set t he vo lume to the Vol Amplify:On set ting on a per manen t or temp orar y basis.
B - 5 2 . Fax 1 . Setup Receive (I n Fax mode only ) 1 . Ring Delay 04 03 02 01 00 Set s th e numbe r of ring s bef ore th e machi ne answ ers in F ax Onl y or Fax/ Tel m od e. 4-2 2 . F/T Ring Time 70 Sec 40 Sec 30 Sec 20 Sec Sets the pseu d o/d ou bl e-r ing t ime in Fax/ Tel m od e.
Ap pendix B B - 6 2 . Fax (Co nti nu ed ) 2 . Setup Send (In F ax mod e only ) 1 . Contrast Auto Light Dark Ch an ge s the l igh tn es s or dar kness of faxe s you send . 3-5 2 . Fax Resolution Standard Fine S.Fine Photo Set s the defa ult resol utio n for o utg o ing fa xes .
B - 7 2 . Fax (C o nti nued) 3 . Set Quick-Dial 1 . One-Touch Dial St ores One -Touc h Dia l numb ers , so you can di al by pr essi ng one ke y (an d Start). 5-1 2 . Speed-Dial — St ores Sp eed-D ial numb ers , so you can di al by pre ssing only a fe w key s (and Star t).
Ap pendix B B - 8 2 . Fax (Co nti nu ed ) 6 . Remaining Jobs — — Che cks whi ch job s are in the me mory a nd le ts y ou canc el s elec ted jobs. 3-8 0 . Mis cellaneous 1 . Compatibilit y ( For FA X -28 20 and MF C-722 0) Normal Basic Adj usts the equa liza tio n for tran smissio n probl ems.
B - 9 5 . LAN (MFC-722 5N only ) 1 . Setup TCP/IP 1 . BOOT Method Auto Static RARP BOOTP DHCP You can ch oose t he BOOT m e thod th at be st su it s yo ur ne ed s. See Network User’s Guide on th e CD-ROM 2 . IP Address [0 00- 255] . [0 00- 255] . [0 00- 255] .
Ap pendix B B - 1 0 4 . Machine Info. (FAX-28 20, FAX - 2920 a nd MFC -7220 ) 1 . Serial No. — — Let s you ch eck the se rial numb er of your machi ne. 11 -29 2 . Page Counter — Total Copy Print List/Fax Let s you ch eck th e numb er of t ot al pag es th e mach ine ha s print ed duri ng it s l ife.
B - 1 1 Ente ring Tex t When y ou ar e setting cer tain me nu select ions, such as the Station ID, you may need to type te xt into the mach ine. Most of the number keys have three or four lette rs prin ted on them. The keys for 0 , # and do not have p ri nted l ett ers be caus e they are used for specia l c haract ers.
G - 1 G Glossar y ADF (automatic docum ent feeder) The docum ent can be placed in t he ADF and s cann ed o ne p age at a ti me aut o ma tic al ly. Auto Re duction Reduc es the size of incom ing faxe s. Aut o mat ic f a x tran s mis si on Sen ding a fax without pickin g up the hands et of t he machine or a n e xter nal phone.
G - 2 Dual Access Your m achine can sc an outgoi ng f axes or schedul ed jobs into memor y at the s ame tim e it is sen ding a fax from memory or receivin g o r print ing an inc oming fax . Easy Re ceiv e Enabl es your machine to r espond to CNG tones if you int err upt a fax call by answe ring it.
Glo ss ar y G - 3 OCR (optical character recognition) MFC-7 220 and MFC-7225N onl y: The bundl ed ScanSof t ® OmniPage ® soft ware appli ca tion c onverts an im age of text t o tex t y ou c an edit. One-Touch Keys on the m achine’ s control panel wher e you can store number s for easy dialin g.
G - 4 Standard resolution 203 x 97 dp i. It is used for regular size text and qu ic kest transm ission. Station ID The stored inf orm ation t hat a ppear s o n the top of f axed pages. I t in cludes the sende r’s name and fax number . Super Fine re solution 203 x 392 dpi.
S - 1 S Product desc ription Ge nera l Speci f ica ti o ns Memor y Cap aci ty 8 M B (FAX- 2820 ) 16 MB (MFC- 7220 and FAX-2920) 32 M B (MFC- 7225N) Automa t ic Do cument Feed er (A DF) F AX-2820 a nd .
S - 2 Dime nsions Weight Wit hout Drum/To ner Unit: 16.2 lb (7.35 kg) (FAX-2820 and FAX -2920) 16.2 lb (7.35 kg) (MFC-7220 a nd MFC-722 5N) Noise Operating: 53 d B A or less Standby: 30 d B A or less Tempe r ature Operating: 5 0°F - 90.5°F (10 - 32.
Specific at ions S - 3 Print media Copy Paper Input Paper Tr ay ■ Pa per type: Plain paper , Recycl ed paper or Tr anspar encies 2 ■ Pa per size: A4 , Letter, Legal 1 , Executive, A5, A6, B5 and B6 Fo r mo re det ail s, see About paper on page 1-8.
S - 4 Fax Co mp atib il ity ITU-T Group 3 Coding Syst em MH/MR /MMR/ JBI G* ( * not available f or F AX-2820 a nd MF C -722 0) Modem Speed Automa t ic Fallback: 14400 bps ( FAX-2820 and MF C-7220) 33600bp s (FAX- 2920 and MFC-7225N ) Document Si ze ADF Width: 5.
Specific at ions S - 5 Scann er (MFC-722 0 an d MFC -722 5N onl y) Printer Color/Monochr ome Monoc hro me TWAIN Compl iant Ye s (Window s ® 9 8/ 98S E/ Me/2000 Professi onal/XP/Window s NT ® Wor kstation Ver sion 4.0) Mac OS ® 9 .1 - 9.2/Mac OS ® X 10.
S - 6 Interfa ces Note Your machi ne has a USB 2.0 Full-sp eed inter face. This int erfa ce is compati ble with USB 2.0 Hi-Spee d; however, th e maximum dat a transf er rate wil l be 12 Mbits/ s. The machi ne can als o be conne cted to a compute r that has a USB 1.
Specific at ions S - 7 Comput er requi remen ts Min i mu m Sys tem Re qu irem en t s Computer Platform & Operating Syste m Ve rsio n Proce ssor Min imu m Spee d Mini mum RAM Recom mended RAM Avail.
S - 8 Consumab le items Note Toner lif e expe ctanc y w ill vary dep ending upo n t he type of a ve rage p rint job . Note Ther e are many fact ors that de termine t he actual dr um lif e, s uch a s t emperatu re, humidit y, type of paper, t oner you use and number of pages per print job.
Specific at ions S - 9 Network (LAN) (MFC- 7225N only) Note BRAdm in Professi onal is not support ed in Mac OS ® . LAN Yo u can connec t your MFC t o a network for Net work Printing, Net work Sc anning and PC Fax S end. Also included is the Brother BRAdmin Prof essional N etwork Managem ent s of twar e.
S - 1 0 Optiona l External Wireles s Print/Scan Server (NC-220 0w) ( MFC-722 0 and MF C-7225N only) Note You can a ssi gn the S can k ey to only one networ ked computer .
Specific at ions S - 1 1 Optional Externa l Print Server (NC-2100p ) (MFC-7 220 and MFC-7 225N only ) NC-2 100p Extern al Print/Se r ver (Optional) Co nnecting the optional Externa l Print Server (NC- 2100p) to the Pa r allel port of your MFC will allow you to print over a wired Ethe rnet net wo r k .
I - 1 I Note The sof t ware i tems r efer ring to t he User ’s Guide on t he C D-ROM ar e f or t he MFC-7220 and MFC-722 5N o nly. A Acces s codes, stor ing and dial ing .. ..... .... 5-4 Acces sories and suppl ies . ..... .... ... ....... .... ... .
Inde x I - 2 Dialing a pause .. ..... ...... ... ... ...... ..... ... ...... ... ... ... 5-4 access codes and credit card nu mber s .... ..... ..... ..... .... ..... ..... .... ..... ..... 5-4 au tomat ic f ax re dial .... ....... ..... .... ..... ...
I - 3 J Jacks convert to RJ11 jac k tri plex adapter .... ... ... ....... .... ... ...... ..... A-7 EXT exter nal telephone . ... ...... ... ..... .... ..... .. A- 5 TA D (an swer ing m achi ne) .... ..... ..... ...A-5 Jams do cume nt .. .... ..... ..
Inde x I - 4 One-Touc h dial cha ngin g ..... ..... ..... .... ..... ..... .... ..... ..... 5-2 sett ing up .... ..... ..... .... ..... ..... .... ..... ..... 5-1 usi ng .... ..... .... ..... ..... ..... .... ..... ..... ..... .. 3-1 Sea rch ... .... .
I - 5 W War rant ies . ..... ..... .... ..... ....... ..... ..... .... ..... .... iii Canada ..... ...... ... ..... ..... .... ... ...... ..... ... ..... .. vi No tic e-Di scla ime r .... ..... .... ..... ..... .... ..... .... iii US A . .. ..... ....
R - 1 R If you pla n t o receive f ax m essages whil e away fr om your machine, car rying the Remote Retri eval Acces s Card pr inted below will s erve as a convenien t reminder of the retriev al pr ocedures . Simply cut out t he card and fold it to fit your wallet or orga nizer.
R - 2 Press Menu/Set , 2 , 5 , 2 . fax number where you want your fax messages forwarded followed by . Program Fax Forwarding Number, press 4 . Enter the new Turn Fax Storage On , press 6 . R ETRIEVE A F AX Press 9 6 then to Retrieve all faxes , press 2 , then enter the number of remote fax machine followed by .
EQUIPMENT A TT A CHMENT LIMIT A TIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
These machines are made f or use in the USA and Canada only . W e cannot recommend using them ov erseas because it may violate the T elecommunications Regulations of that countr y and the power requirements of y our multi-function center ma y not be compatible with the power a vailab le in foreign countries.
An important point after buying a device Brother FAX-2920 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother FAX-2920 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother FAX-2920 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother FAX-2920 you will learn all the available features of the product, as well as information on its operation. The information that you get Brother FAX-2920 will certainly help you make a decision on the purchase.
If you already are a holder of Brother FAX-2920, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother FAX-2920.
However, one of the most important roles played by the user manual is to help in solving problems with Brother FAX-2920. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother FAX-2920 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center