Instruction/ maintenance manual of the product FAX FAX-1030E Brother
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F AX-1020e F AX-1030e ® USER’ S GUIDE.
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INF ORMATION Brothe r advi ses tha t this produc t may not functi on corr ectly i .
i Using This Manual Than k you for purchas ing a Br other fax mach ine (FA X). This machin e has been design ed to be simple t o use, wi th LCD scr een prom pts to gu ide you throug h funct ions. How ever, yo u can use yo ur machine to its fulle st pote ntial by taking a fe w minutes to read this man ual.
ii User-Friendly Programming We hav e designed your fa x machi ne with on- screen programmi ng using n avigat ion keys. User-f riendly progra mming hel ps you ta ke full a dvanta ge of al l the function s your ma chine h as to of fer. (Se e Using Th is Manu al , p age i.
iii Table of Contents Using This Manual User-Friendly Programming Table of Co ntents ......... ........ ....... ....... ........... ........ ....... ........... ........ ... iii PREPARATION AND SIMPLE USE G UIDE Preparation and Simple Use Guide Advice for Preparatio n and Si mple Us e Guide .
iv ADVANC ED USE Chapter 7 Advanced Sending Advanced O perations ........ ........ ........... ....... ........ ........... ....... ........ ..... 33 Chapter 8 Advanced Receiving Operatio n from an External o r Exte nsion Tele phone ............... ..
v APPENDIX Chapter 15 Speci fications Specificatio ns ........... ........ ........... ....... ........ ........... ....... ........ ........... .. 93 Menu M ode & Me nu Selection Table ............... ........ ........... ....... ...... 95 Entering Text .
1 Preparation and Simple Use Guide Simple steps to prepare and use the machine. Follow these simple steps b elow to pr epare and use t he machine. However , before yo u perform t hese steps, ref er to the Import ant Infor mation (pag e 86), and Advi ce for Prepara tion an d Simple U se Guide (p age 4).
PREP ARA TION AND SIMPLE USE Prep aration a nd Sim ple Use Gu ide 2 5 Setting the Document ■ Docume nts must be betw een 14 .8 and 21.6 cm wide, an d 15 and 60 cm l ong. Yo ur fax machine ca n only scan an image 20 .8 cm wide, regar dless of ho w wide th e paper is.
3 7 Making a Single Copy Insert the d ocument face do wn in the A utomatic Docu ment Feed er. Press Copy . Press Copy . (See Making Copies, page 2 6 .) To c ancel, pres s Stop/E xit . Your machine cann ot scan an ythi ng close r than 4 mm from th e edge of the pa per.
PREP ARA TION AND SIMPLE USE Prep aration a nd Sim ple Use Gu ide 4 Advice f or Preparation and Simple Use Guide Packing Whenever you transpor t the machin e, use the pack ing materia ls that ca me with your mach ine and pack the mac hine corr ectly. Choosin g a Location Place yo ur fax mach ine on a f lat, sta ble surf ace, such as a desk.
5 Connecting a n External Telepho ne Answering Device (TAD) Connections 1 You may connec t an extern al TAD to y our mach ine, a s show n belo w. 2 Set t he numbe r of rings to one or two on your e xternal T AD. (The fax mach ine’s Ri ng Delay setting does no t apply.
PREP ARA TION AND SIMPLE USE Prep aration a nd Sim ple Use Gu ide 6 Outgoing Message (OGM) of External TAD Timin g is impor tant in rec ording th is messa ge. 1 Record four second s of silence at the b eginning of your message. (This allows your machine time to listen for the fax CNG t ones of automatic transmissions before they stop.
7 Connecting a n External Telepho ne Your machine is equipped wit h a handset th at you can use as a regula r phone. H owever, you can also conne ct a se parate teleph one to your mac hine, as show n below. Whene v er th is external phone ( or T AD) is in use, th e screen displays EXT.
PREP ARA TION AND SIMPLE USE Prep aration a nd Sim ple Use Gu ide 8 FAX-1020e Control Panel Overview 4 6 7 8 9 11 12 13 14 10 5 1 2 3 15 17 16 1 Shift This key is used to access the “7” t h rough “12” O ne Touc h numbe rs. 2 Redial/Paus e Redials th e last number called .
9 E Navigation Keys: Menu/Set Lets yo u access the me nu and prog ramming mode an d stores yo ur setti ngs in the machin e. or Press to scroll forward or b ackward to set a menu selection. You can a lso use th ese keys to do an alphab etical search for the names o f stored n u mbers.
PREP ARA TION AND SIMPLE USE Prepar ation and Simple Use Gu ide 10 FAX-1030e Control Panel Overview 6 8 9 10 11 13 14 15 16 12 7 2 3 4 5 1 17 20 18 21 19 1 DIGITAL TAD Lets you act ivate Message Centre. Also , notifies you that you ha ve voice or fax messages in the memory .
11 E Fax Start Start s sending a fa x. F Memory/Reports Lets you take advanta ge of memo ry transmission. Also, acce ss the Reports menu so yo u can select a rep ort to print: HELP LIST , QUICK-DIAL , JOURN AL , TRANSMISSIO N , TEL.IND EX , SYSTEM SETUP and MEM ORY ST ATUS List.
Setup 12 B ASIC USE 1 Setup Initial Settin gs Setting the Dialli ng Mode (Tone/Pulse) (Not available in New Zeala nd) Your mach ine is initi ally set to TONE . I f yo u are using a PULSE dial lin e, you can chang e the settin g to PULSE by foll owing th e steps bel ow.
13 Ch apter 1 Setting the Stati on ID You can s t ore you r nam e, fax number and telephon e numbe r in th is setting. The na me and fax numb er will b e printed on the fax cover pa ges and all fax p ages tha t you send. ( The tele phone number will be printe d only on your cove r pages and on th e call ba ck messa ges.
Setup 14 B ASIC USE Custom Settings Volume Settings Beeper Volume You can se t the beeper to LOW , HIGH or OFF . The machine comes set t o LOW . When the bee p er is set to LOW or HIGH , the machine beep s every time you press a key or make an error, and at the end of s ending o r receiving a fa x.
15 Ch apter 1 Setup Quick Dial Numbers for Easy Dialling You can s et up Quick Dial numbe rs (three types) fo r ea sy diallin g: One Touch, Spee d Dial and Grou ps for Broadcas ting of faxes. Storing One Touch Dial Numbers You can store 12 fax/ph one numbers t h at you can di al by pressing one key.
Setup 16 B ASIC USE Storing Speed D ial Numbers You ca n store Spee d Dial nu mbers, which you d ial by pre ssing onl y four ke ys. There a re 100 Sp eed Dial loca tions. Eve n if you lose el ectrical power, numb ers stored in memory wil l not be lost .
17 Ch apter 1 Setting Number Groups for B roadcasting Number Gro ups allo w you to send th e same fax messa ge to many fa x numbers by pre ssing onl y one Quick -Dial key (B roadcasting ). • First , you wi ll need to store each fa x number as a One Touch or S peed Dial number.
Sendi ng a Fax 18 B ASIC USE 2 Sending a Fax Scanning Adjustment Contrast If your docume nt is ve ry light or very dark, yo u might want to set the contras t accord ingly.
19 Ch apter 2 Automatic Transmissio n This is the easi est way to send a fax. IMPORTAN T: Do no t pic k up the han dset— OR —Press Speak er phone (for FAX- 1030e on ly). 1 Insert the do cument face down in the Automati c Document Feeder . 2 Ente r the fa x number you wan t to ca ll.
Send ing a Fa x 20 B ASIC USE Automatic and Manual Fax Redial Automati c Fax Redi al: If you are sendi ng a fax automat ically and the lin e is busy, the mach ine will automa tically redial u p to 4 times at 2 min ute interva ls.
21 Ch apter 3 3 Receiving a Fax Answer Mode Settings Select Answer Mode Manual —U se this funct ion if yo u receive ma ny tele phone call s and few fax m essages. Yo u must answ er all calls yourself. I f you hea r fax t ones, wait un til the machine ta kes over the cal l autom atica lly, the n hang up (see Fax Det ect func tion) .
Receiving a Fax 22 B ASIC USE To select or change your Answer Mode 1 Press Receive Mode . The s creen display s your curre nt selec tion. The opti ons on FAX-10 20e are: The opti ons on FAX-10 30e are.
23 Ch apter 3 Setting the F/T Ring Time (Only Applies to F/ T Receiving Mode) You n eed to dete rmine h ow lon g the machin e will give it s special F /T pseu do-ring wh en you have a voice ca ll. This ringing happens af ter the in itial rin ging from th e phone comp any.
Receiving a Fax 24 B ASIC USE For exam ple, you can leave a message tha t says: “Hello, please wait , we ar e trying to con nect you. If you wish t o send a fax, please wait unt i l you hear a fax tone an d press the Star t key, or , press 5 1 ( 9 1 for New Zea land) (you r thr ee-digit remote act ivation code ) and pres s the S tart key .
25 Ch apter 3 2 Use or to select the re duction r a tio you wa nt— AUTO , 100% , 93% , 87% , or 75 % . Choose 100% if you don’ t want a redu ction.
Making Co pies 26 B ASIC USE 4 Making Copies Copy Functions To make a singl e copy that is not re duced, enlar ged or sorted, you o nly have to press one key . Remember, your machi ne cannot scan an ything close r than 4 mm from th e edge of th e paper.
27 Ch apter 4 Reducing and Enlarging Copi es When ma king copies, you c an reduce or en large the size of th e printed ima ge. To redu ce to the size of A4 recordin g paper automa tically, select AUTO . To select a reduction r atio, choose 93% , 87 % , 75% or 50% .
Telephon e 28 B ASIC USE 5 Telephone Making a Call You ca n use y our mac hine to make v oice te lephon e calls , by d ialling manuall y or by using O ne Touch or Speed Dial mem ory. Y ou can us e the handset or if you hav e FAX-1030e yo u can use the Speakerp hone to make and receiv e calls.
29 Ch apter 5 Search You ca n search for nam es you ha ve stor ed in One Touch and Spee d Dial me mories . (See Storin g One To uch Dial Numbe rs , page 15 and Storing Speed Dial Num bers , page 16.) 1 Pick up the ha ndset— OR —Press Speaker phone (fo r FAX-10 30e only).
Telephon e 30 B ASIC USE Answering a Call F/T (FAX /TEL) Mo de When yo u share one line for your tel ephone and fa x machine, in th e F/T (FAX /TEL) mode, the fax machine can determine wheth er an incomi ng call is a fax or a teleph one call. (See Answe r Mode Setti ngs , page 21.
31 Ch apter 6 6 Printing Reports Transmission Report an d Journal Setting Two rep orts req uire initial se tup in the Menu table:Tr ansmission Ver ification Rep ort and Journal Perio d. For in itial setup: Press Menu/Set , 7 , 1 . — OR — Press Menu/Set , 7 , 2 .
Printi ng Reports 32 B ASIC USE Using the Reports Key You ca n prin t the follow ing lis ts and reports: To Print a Report 1 Make sure tha t there is no docum ent in the Autom atic Documen t Feeder. 2 Press Memory/Reports , then ente r the number (see l ist above) of the re port you want to print.
33 Ch apter 7 7 Advanced Sending Advanced Operations Electronic C over Page The cove r pa ge is sent to th e r eceiv ing party’s machin e. Your cover page inc ludes the name stored in the O ne Touch or Speed Dial memor y, if you have used thi s fea ture to start the call.
AD V ANCED USE Advan ced Sendin g 34 Always Send Cover Page Make su re Station I D is set up. ( See Se tting the Station I D , page 13. ) T his feature does not work withou t the Station ID . You can set the machine to send a cov er page whenever you sen d a fax.
35 Ch apter 7 Composing Your Own Comments 1 Press Menu/Set , 3 , 2 . The screen disp lays: COVERPAGE NOTE . 2 Use or to choose po s iti on 5 or 6 for your cus tomized comme nt, and pre ss Menu/Set . 3 Use the dial pad to enter yo ur customized comment.
AD V ANCED USE Advan ced Sendin g 36 Call Re servation You ca n send a fax an d let t he other party kn ow tha t you wa nt to sp eak to hi m after the fax transm ission is compl eted. The other f ax machine will ring as if it wer e receiv ing a telephon e call; if the ot her party pi cks up the hand set, your ma chine will r ing.
37 Ch apter 7 Delayed Transmissi on (Timer) You can use this functi on to send a fax u p to 24 hours la ter. 1 Insert the do cument face down in the Automati c Document Feeder . 2 Press Menu/Set , 3 , 7 . 3 Enter t he time yo u want the fa x to be sent , in 24-hour format (fo r example , enter 19 45 for 7:45 PM) , and p ress Menu/ Set .
AD V ANCED USE Advan ced Sendin g 38 Cancellin g a Scheduled Job You can ca ncel tasks yo u’ve schedul ed such as Time r or Polling Tr ansmit. 1 Press Menu/Set , 4 . An y waiting job s appear on the dis play. If no job is waiti ng, the scr een displ ays NO JOB WAITIN G .
39 Ch apter 7 Using Memory Security You m ust use a passw ord to s witch Me mory Secu rity ON and OF F. Setting Up Memory Security for the First Tim e 1 Press Menu/Set , 0 , 1 . 2 Ente r a 4-digi t number as a pa ssword . 3 Press Menu/Set . The screen p rompt s you to re-ente r the pa ssword .
AD V ANCED USE Advan ced Sendin g 40 Switching Memory Security ON 1 Press Menu/Set , 0 , 1 . 2 Press or to choose SET SECURITY . 3 Press Menu/Set . The sc reen pro mpts y ou to en ter th e passw ord. 4 Enter a 4-digi t password , follo wed by Menu/Set .
41 Ch apter 7 Multiple R esolution T ransmission Use t h is f eature to se lect separa te resolutio n setti ngs for each page of the fax you are s ending. Th is could be useful if you are s ending a fax with phot os and le tters, or some page s with sma ll prin t and others with no rmal pr int.
Advanced Receiving 42 AD V ANCED USE 8 Advanced Receiving Operation from an External or Extension Telephone An externa l phone is a telephone t h at is plugged int o the machine (either int o the machine’s EX T socket or into th e back of the conn ector tha t plugs into the tel ephone wa ll socket) .
43 Ch apter 8 Remote Call Transfer In ord er to use the Act ivation Voi ce Code, you should fi rst set REMOT E CODE ( Menu/ Set , 2 , 4 ) to ON. (Se e Changi ng Remo te Code s , page 44.) This fun ction works when you receive th e incoming Voi ce call at the rem ote cord less phone extern ally con nected to the fax machi ne.
Advanced Receiving 44 AD V ANCED USE Changin g Remote Codes Remote Cod es might n ot work with so me teleph one systems. The pr eset Activat ion Code is 5 1 ( 9 1 for New Zeala nd). The preset Deac tivation Code is # 5 1 ( # 9 1 fo r New Zealand ). The prese t Activation Vo ice Code is 8 1 .
45 Ch apter 9 9 Telephone S ervice Telephone Servi ce for Austral ia (Telst ra ® Duet) Distincti ve Ringing (Telstra ® FaxStream ® Duet) This machin e feature let s you use the Disti nctive Ringing.
Tel ephone Se rvice 46 AD V ANCED USE Set the Distinctive Ringing to ON 1 Discon nect th e fax mac hine fro m any TAD or tel ephone company voice ma il. 2 Set the fax machin e to Manual mode. 3 Press Menu/Set , 0 , 3 . The scre en dis plays th e curren t setting of this feature.
47 Ch apter 9 The Caller ID is Stored in Your Machine’s Memory The FAX can store a maxi mum of the last 30 incoming caller IDs in the memory, alon g with the time and dat e of reception, The 31st call wil l cause the ol dest ID to be er ased. The Calle r ID information stor ed in the memory can b e used for the fol lowing.
Tel ephone Se rvice 48 AD V ANCED USE Telephone Service for New Zealand FaxAbility FaxAb ility is a serv ice offere d by Telecom th at allows you t o have an addit ional number on one phone lin e, with its own dis tinctive ring pat tern. This way, wh en you get an incomin g call, you can identif y the number bein g called by its r ing.
49 Ch apter 9 Flowchart S equen ce of Incoming Call How to Turn FaxAbility OFF or ON The Fax A bil ity functio n is designed t o accommodat e the Fax A bili ty service pr ovided by Tele com. To chang e the setting, repeat S teps 1 -3; Step 2 is where yo u can select ei ther ON or OF F .
Tel ephone Se rvice 50 AD V ANCED USE Caller ID (Caller ID entificat ion) Calle r ID is a telep hone service tha t allows the subs criber to see a dis play of the cal ler’s phone numbe r a s the tel ephone rings . It is a f ast way to s creen yo ur calls.
51 Ch apter 9 Print ing Caller ID List 1 Press Menu/Set , 0 , 2 . 2 Press o r to select PRINT REPORT . 3 Press Menu/Set . If you use the Calle r ID for Dial back… ■ Please be sure that you use approp riate dial ling p rocedur es fo r local and national c all.
Tel ephone Se rvice 52 AD V ANCED USE Telephone Service for Some Countries Distinctiv e Ringing (For Singapore and Hong Kong ) This fax mach ine feature lets y ou use the Di stinct ive Ring ing subscr iber se rvice offe red by s ome tele phone c ompanies, which allows you to have s everal teleph one numb ers on one ph one lin e.
53 Ch apter 9 Viewing Caller ID List Call er ID mem ory stores inf o rm ation for up t o thirty calls ; when the thirty -first call comes in, infor mation abou t the first ca ll is era sed. You can s croll th rough Call er ID inform ation to rev iew those cal ls made to your machine.
Polling 54 AD V ANCED USE 10 Polling All part ies involved in po lling nee d to set up their m achines to accomm odate po lling. When som eone polls your ma chine t o receiv e a fax, they pa y for t he call; if you poll so meone’s fax mach ine to receive a fax , you pay fo r the call.
55 Ch apter 10 Setup Delay ed Polling Receive You can s et yo ur machine to begi n Polling Recei ve at a later time. 1 Press Menu/Set , 2 , 7 . 2 Press or to choose TI MER , and press Menu/Set . 3 The screen p rompts you to e nter the time yo u want t o begin p ollin g.
Polling 56 AD V ANCED USE Cancellin g a Scheduled Job This fu nction allows you to canc el tasks that yo u’ve schedul ed such as Delay ed Fax, Delayed Po lling Receive or Polling Transmi t. 1 Press Menu/Set , 4 . An y waiting job s appear on the dis play.
57 Ch apter 10 Setup for P olling Transmit with Secure Code When yo u set POL LING:SECURE to ON, anyone who poll s your mach ine must ent er the poll ing ID number. 1 Insert the do cument face down in the Automati c Document Feeder . 2 Press Menu/Set , 3 , 8 .
Remo te Fax Option s (Only for FAX-1020e) 58 AD V ANCED USE 11 Remote Fax Options (Only for FAX-1020e) This cha pter is for Mo del FAX-102 0e. If you hav e model FAX- 1030e yo ur remote fax options are handled by the Messag e Centre. (See Messag e Centre (Only for FAX-1030e) , pag e 63.
59 Ch apter 11 Remote Retrieval You can call your ma chine fr om any touch to ne phone ( or remote Grou p 3 fax machine) and use a Remote Access Code an d other button pr esses in order to che ck the recei ving status, ret rieve fax messages or chan ge settings.
Remo te Fax Option s (Only for FAX-1020e) 60 AD V ANCED USE Remote Commands Follow t he commands be low to access f eatures remo tely. When you c all the fax mach ine and enter your Rem ote Acce ss Code (1 5 9 ), the sys tem will sig nal you w ith two short bee ps to enter a remote control command.
61 Ch apter 11 Retrieving the Memory Status Li st You can retrieve th e Memory Status List fro m a remote fax machine to see if you have any fax messages. 1 Dial you r fax mac hine’s number. 2 When you hea r the b eep, immediatel y enter your Remote A ccess Code (1 5 9 ).
Remo te Fax Option s (Only for FAX-1020e) 62 AD V ANCED USE Changin g the Fax Forwarding N umber You c an change t he defaul t setting of yo ur fax forwa rding numbe r from a re mote fa x machi ne. 1 Dial yo ur fax machin e’ s numb er. 2 When y ou hear t he beep , immedia tely en ter yo ur Remot e Access C ode (1 5 9 ).
63 Ch apter 12 12 Message Centre (Only for FAX-1030e) Message Centre Mode Messa ge Centre Mode al lows yo u to st ore inco ming fa x and vo ice mes sages in a flex ible mem ory. The memory stores 30 minut es of voic e message s, or up to 40 pages of fax messages.
Mes sage Ce ntre (O nly for FAX-1030 e) 64 AD V ANCED USE Setting the Message Store Select th e setting fro m the descrip tions of “Fl exibl e Memory Setti ngs”. 1 Press Menu/Set , 8 , 1 . The scr een prompts yo u to choose a DOC (Docume nt) sett ing.
65 Ch apter 12 Erasing the Outgoing Message (OGM) 1 Press Menu/Set , 8 , 3 . 2 Press o r to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM ), and press Menu/Set when the scree n displays yo ur selection . 3 Press o r to select ERAS E MSG and press Menu/Set .
Mes sage Ce ntre (O nly for FAX-1030 e) 66 AD V ANCED USE Playing Voice Messages Follow the steps below to listen to voice messag es. 1 Press Play/Re cord . Ad just vo lume by pres sing or . All new message s are played in the order th ey were recorded.
67 Ch apter 12 Erasing Messages If you ch oose to erase all fax me ssages , the mac hine w ill print any prev iously unprin ted fax me ssages before er asing them from memory. F ax messages cannot be era sed indivi dually. You can erase voice messa ges individu ally, or all at on ce.
Mes sage Ce ntre (O nly for FAX-1030 e) 68 AD V ANCED USE Setting the Toll Saver When yo u set th e Toll Sa ver featur e, the ma chine an swers a fter 4 ring s if you do n’t hav e messag es, and a fter 2 rings if y ou do have message s.
69 Ch apter 12 Programming a Fax Forwardi ng Number 1 Press Menu/Set , 8 , 6 . 2 Press o r until th e screen display s FAX FORWAR D , and pres s Men u/Set . The scre en promp ts you to e nter the number of the fax machin e where faxes wi ll be fo r war ded.
Mes sage Ce ntre (O nly for FAX-1030 e) 70 AD V ANCED USE Remote Retrieval This se ction i s for FAX- 1030e. (If you have FAX- 1020e, please se e chapt er 10 for your remot e fax option s.
71 Ch apter 12 Remote Control Commands Follo w the c o mmands b elow to access fea tures remotely. When you call the f ax machine and e nter your Re mote A ccess Cod e (1 5 9 ), the s ystem will sig nal you w ith tw o short beeps to enter a remote control comman d.
Mes sage Ce ntre (O nly for FAX-1030 e) 72 AD V ANCED USE 96 Retr ieve Fa x Enter th e number of a re mote fax machine to re ceive a report or sto red fax message s. (See Retrieving the Memo ry Status List , pa ge 73 and Retriev ing Fax Mess ages , page 73.
73 Ch apter 12 Retrieving the Memory Status Li st You can retrieve th e Memory Status List fro m a remote fax machine to see if you have any fax messages. 1 Dial you r fax mac hine’s number. 2 When you hea r the b eep, immediatel y enter your Remote A ccess Code (1 5 9 ).
Mes sage Ce ntre (O nly for FAX-1030 e) 74 AD V ANCED USE Changin g the Fax Forwarding N umber You c an change t he defaul t setting of yo ur fax forwa rding numbe r from a re mote fa x machi ne. 1 Dial yo ur fax machin e’ s numb er. 2 When y ou hear t he beep , immedia tely en ter yo ur Remot e Access C ode (1 5 9 ).
75 Ch apter 13 13 Troubleshooting and Maintenance Error Messages You may o ccasionally enco unter a difficult y with your machi ne or telephon e line. If this happe ns, your mach ine often i dentifies t he problem and displays an er ror message. The list below expl ains the most common error messages.
Troubl eshoo ting an d Maintenan ce 76 MAINTENANCE The memory ca pacity ha s been exceeded. P r int t h e fax es store d in me mory to delete them. Then tr y agai n. There is no t enough memory av ailable to perfor m your copy op eration. Press Stop/Exit .
77 Ch apter 13 Document Jams and Paper Jams Document Jam The do cument s we re not i nserted or fe d properly, or wer e too long. 1 Open the f ront cover. 2 Lift the two r elease levers to rel ease the white roller . 3 Pull the docum ent towa rd the f ront of the machine .
Troubl eshoo ting an d Maintenan ce 78 MAINTENANCE 2 Press the OPEN b utton to open th e top cover. 3 Pull th e jammed paper toward the back from the paper tray and remo ve it as per di agram A. If you c an’t, pull the jammed paper to ward the front an d remov e it as p er diagr am B.
79 Ch apter 13 Difficulty with Operation If yo u think there is a proble m with sendin g or printing quality of y our fax mac hine, ma ke a cop y first. If the copy qu ality looks go od then the prob lem may not be y our fax machi ne. Check the diff iculties below and follow th e suggest ions to help re solve your pro blems.
Troubl eshoo ting an d Maintenan ce 80 MAINTENANCE Vertic al Black Lines When Sending Use your m achi ne to make a copy. If the co py shows the sa me problem, the scanne r area is dirty.
81 Ch apter 13 Regular Maintenance Cleaning the Scanner 1 Unplu g the power cord for safety. 2 Open the f ront cover. 3 Clean the w hite roller and the glass str ip unde r the roller with i sopropyl alc ohol on a li nt-free cloth.
Troubl eshoo ting an d Maintenan ce 82 MAINTENANCE 3 Take out t he printing cartr idge. 4 To clean the machine’s t hermal prin t head, wip e the me tal and plastic part with a lint-f r ee cl oth that is dry or lightly moistened w ith isop ropyl al cohol.
83 Ch apter 13 Replacing the Print Cartridge 1 Push th e OPEN button to op en the top cov er. 2 Take out the used print car tridge . 3 Remove th e stopper from the new p rinting cartr idge. Be caref ul not to cut yours elf on the sharp edges of the met al part shown in the illustration.
Troubl eshoo ting an d Maintenan ce 84 MAINTENANCE 4 Turn th e black spool on the right clo ckwise to ti ghten the ribb on. 5 Inst all the printin g cartridg e by inse rting the reces sed fir st and p lacin g the cartr idge int o its four hold ers. 6 Press d own on both si des of the to p cover to close it sec urely.
85 Ch apter 13 Packing and Shipping the Machine Whene v er yo u transport the fa x machine, use the packi ng materials that ca me with your fax machi ne. Failu re to pack the machine proper ly may damage the machin e and such damages wi ll not be cove red under w arranty.
Impo rtant Safet y Informa tion 86 IMPORT ANT INFORMA TION 14 Important Safety Information Important Informat ion for Australia Important Safety I nstructions 1 Read all o f these instruc tions. 2 Save them fo r later refe rence . 3 Follo w all warnin gs and in struc tions marked on the product .
87 Ch apter 14 16 Unplug thi s product fr om the mains po wer and telep h o ne line sockets, and refer se rvicin g to qualifi ed service pe rsonnel under the fo llowin g conditions : ◆ When the po wer cord is damaged or frayed. ◆ If liqu id has been sp illed into the produc t.
Impo rtant Safet y Informa tion 88 IMPORT ANT INFORMA TION 12 Some paramet ers required for compliance with Telecom's Tel epermit requ irements are depend ent on the equ ipment (PC) as sociated wi th this device.
89 Ch apter 14 27 Never pu sh objects of any kind int o this produ ct throu gh cabinet sl ots, sin ce they may touc h dangero us voltage poin ts or short out par ts resultin g in a risk of fi re or electric shock . Never spill liquid o f any kind on the produ ct.
Impo rtant Safet y Informa tion 90 IMPORT ANT INFORMA TION Important Informat ion for Some Countries Important Safety I nstructions 1 Read all o f these instruc tions. 2 Save them fo r later refe rence . 3 Follo w all warnin gs and in struc tions marked on the product .
91 Ch apter 14 15 Do not a ttempt to servic e this produ ct yo urself, as opening or removin g covers ma y expos e you to dan gerous vo ltage points and/or other risks, and m ay void your warran ty. Please refe r all servic ing to our Author ized Service P ersonnel.
Impo rtant Safet y Informa tion 92 IMPORT ANT INFORMA TION For Your Safety To ensure safe operat ion the three-p i n plug suppli ed must be inserted only into a standard three- pin power point w hich is e ffectively grou nded throu gh the normal househol d wiring .
93 Ch apter 15 15 Specifications Specifications Type Desktop facsimile tr ansceiver Compa tibility ITU-T Grou p 3 Co ding sys tem Modifi ed Huffma n (MH) Modem speed 14400/ 12000/ 9600/72 00/480 0/240.
Speci fications 94 APPENDIX Specif ications are su bject to chang e for im provement with out prior not ice. *“Pages” refer s to the ITU-T Test Cha rt No.
95 Ch apter 15 Menu Mode & Men u Selec t ion Tab le You can access the menu mode by pressing Menu/Set . When yo u ente r the Me nu, th e LCD sc rolls: Press 1 for Ini tial Setu p Menu— OR — Pr.
Speci fications 96 APPENDIX To access the menu, press Menu/Set . To exi t, pres s Stop/ Exit . * The factory setting ( option) is show n in bold. 1. INITIA L SETUP 1. TONE/ PULSE (Not a vai labl e in New Z ealand) TONE PULSE Select the dialling mode. 12 2.
97 Ch apter 15 To acc ess the menu, press Menu/Set . To exit, p ress St op/Ex it . * The facto ry setting ( option) is sho wn in bold. 2. SETU P RECEIV E (Conti nued) 4.
Speci fications 98 APPENDIX To access the menu, press Menu/Set . To exi t, pres s Stop/ Exit . * The factory setting ( option) is show n in bold. 3. SETUP S END (Contin ued) 7.
99 Ch apter 15 To acc ess the menu, press Menu/Set . To exit, p ress St op/Ex it . * The facto ry setting ( option) is sho wn in bold. 8. SETUP MSG CTR (FAX-1030e Only) 1. MESSAGE STORE DOC:O N DOC:O FF VOICE :ON VOICE: EXT VOICE: OFF Select if memo ry will store fax, voice or both.
Spec ificat ions 10 0 APPENDIX Entering Text When you ar e setting certain functio ns, such as the Sta tion ID, you may need to enter text into t he machin e. Most keys on the dial p ad have th ree or fo ur lett ers printe d above the m. The keys for 0 , #, and don’t ha ve printed lett ers because they are used for spe cial character s.
101 C hapter 15 About Fax Machines If you a re a first-time fax machine user, fax o p era tion might s eem a little my sterious . You will so on get us ed to t he unus ual fax tones o n your phone li ne, an d be abl e to sen d and r eceive faxes easily.
102 APPENDIX Glossary Autom atic Docu ment F eeder R efers to th e number of pa ges that can be pla ced in the docum ent feeder and fed one at a time auto m atic ally. Automa tic fax t ransmission Send ing a f ax wit hout pic king u p the ha ndset or pres sing Speaker phone (for FAX- 1030e only ).
103 Group number A comb ination of One Tou ch and/or Speed Dial numbers t hat are st ored on a One Touc h Dial k ey for Broadca sting. ICM (Incoming Messag e) A record ed voice message receiv ed into an external an swering machine or F AX-1030 e’s dig ital Me ssage C entre.
104 APPENDIX Remote a ccess The abi lity to access your messag es stored in th e machine’s memor y remotely fro m a touc h ton e phon e. Remote acce s s cod e The four-digit code that all ows you to cal l and access you r me ssages stored in the machine’ s m emor y from a remote loca tion.
105 Index A Activation Code ........... ...... .. 6 , 24 , 42 , 44 Alternating Displays ........ ....... ...... ...... .....i i Answer Mode ........... ...... ....... ..... 5 , 21 , 22 Automatic Document Feeder .. ........ ....... .. 2 B Backup Printing .
10 6 APPENDIX I ICM Recording Monitor ...... ...... ....... ..... 68 Important Safety Instructions ........ ...... ... 86 Inserting Spaces ...... ....... ...... ...... ......... .1 00 Interrupting ....... ...... ....... ...... ......... ...... ... 38 J Jams .
107 scroll ....... ........ ....... ...... ...... ......... ...... ....... ii Search ....... ...... ....... ...... ...... ......... .... 19 , 29 Sequential Polling ........ ......... ...... ...... ..... 55 Setting Up ....... ....... ...... ...... ....
108 Accessory List * For opti mum print qu ality and produc t performa nce within p ublished spe cificati ons, use only the correct Broth er replace ment ribbon . Failure to use the genuine Br other consuma ble may damage the ma chine and such damages w ill not be cove red under warrant y .
109 Remote Commands Change Fax Forwar ding Setting Press 9 5 . then to T urn featur e off press 1 . Enter Fax F orwarding press 2 . Program F ax Forward Number press 4 . Enter the new number of the remote f ax machine where you want your fax messages forwarded, and then press # # .
110.
ARL/ASA/NZ LF1069001 Printed in Malaysia ® This machine is approv ed f or use in the countr y of purchase only , local Brother companies or their dealers will only suppor t f ax machines purchased in their own countries.
An important point after buying a device Brother FAX FAX-1030E (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother FAX FAX-1030E yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother FAX FAX-1030E - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother FAX FAX-1030E you will learn all the available features of the product, as well as information on its operation. The information that you get Brother FAX FAX-1030E will certainly help you make a decision on the purchase.
If you already are a holder of Brother FAX FAX-1030E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother FAX FAX-1030E.
However, one of the most important roles played by the user manual is to help in solving problems with Brother FAX FAX-1030E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother FAX FAX-1030E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
