Instruction/ maintenance manual of the product NBX 2101 3Com
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T ele phones ■ NBX 1102 Business T eleph one ■ NBX 2102 Business T eleph one ■ NBX 2 102-IR Busi ness T elephone ■ NBX 2101 Bas ic T ele pho ne Attendan t Conso les ■ NBX 1105 Atten dant Cons o le ■ NBX Com ple ment A t tenda nt Softwar e Part No.
3Com C orpor ation 5400 Bay front Pl aza Santa C lara, Ca lifo rnia 95052-81 45 Copyri ght © 200 1, 3Com Corpor ation. All rights reserved. No p art of this doc umentati on may be reproduced in any f.
C ONTENTS A BOUT T HIS G UID E Convent ions 8 Document ation 9 1 G ETTING S TARTE D Setting Up Y our V oice Mai l 12 The NetSe t Util ity 13 Quick Refe rence Shee t 15 2 NBX B USINESS T ELE PHO NES T .
Greeting-Only Ma ilbox 36 Phan tom Ma ilbo x 37 Group Mailbox 3 7 5 S TANDARD F EATURES Settin g the V olume 40 Dialin g a Call 40 Callin g Inside Y our Orga nization 40 Dialin g an Ext er nal Call 42.
7 G ETTING M ORE FR OM Y OUR T ELEP HONE S YSTEM Account (B illing) Codes 6 2 Caller ID 62 Inter nal an d Exter nal C aller ID 62 Callin g Line Id entity Restrictio n (CLIR) 62 Call Pickup 63 Hunt Gro.
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A BOUT T HIS G UIDE This gu ide is in tended f or anyone us i ng NBX T elephones , the NBX 11 05 Atte nd ant Console, or the NBX C ompleme nt Atte nd ant Softwar e. It includ es informat io n about using the NBX V oice Mail system and the NBX NetSe t ™ adminis t ratio n utili ty .
8 A BOUT T HIS G UIDE Commo nly Used Te r m s Ta b l e 2 defines some co mmonly used wor d s and ph ra ses in this gui de . The example s of the NetSe t utilit y in this guid e show the scree ns as th ey appear on the Supe rStack 3 NBX sys t em. Unles s other w ise ind icated, the featu res also apply to t he NBX 10 0 and NBX 25 sy s tems.
Documenta tion 9 Document ation The doc umentat ion for 3Com NBX Ne tworked T elephon y Soluti ons is desig ned t o help NBX phone user s, in stall ers, and adminis trat ors maxim iz e the fu ll po te nt ia l of the s yst em .
10 A BOUT T HIS G UIDE of yo ur sc ree n. When you log in a s an adminis trator , y ou can also see the NBX A dministra tor’ s Guide . Comments o n the Documentation Y our suggesti ons ar e importan t to us. They help us to make ou r document ation mo re us e f ul to you .
1 G ETTING S TARTED The first time that yo u use your NBX telep hone, you are pr ompted to set up your vo ice mailbox . After you have in it ialized your mai lb ox and pass w or d, you may want to br owse thr ough the NetSet ut ilit y , which is descri bed later i n this ch apter .
12 G ETTING S TARTED Setting Up Y our Vo i c e M a i l Pick up the han ds et on your tele phone and fo llow the voice pr ompts to set up these voi ce mail fea tu res: ■ Y our Pas swo rd — When your tel ephone is fi rst instal led, your voice mailbox has no pa sswor d.
The N etSet U tili ty 13 The NetSet Utility Using t he NetSet ut i l ity , which is par t of the NBX system sof twar e , your adminis trato r manages a nd co nfigur es syste m-wid e telep hone settin gs along wit h many of you r personal telephone sett ings an d permiss ions.
14 G ETTING S TARTED Figure 1 NBX NetSet Login Screen with Passw ord Dial og Box 4 T ype your us e r name, wh ic h is always your 3-dig i t or 4-di git telephone exte nsion. 5 T ype your vo ice ma il pas swor d, and clic k OK . 6 The Per sonal Settings window appear s and displays the Us er Informa tion tab .
Quick Re fere nce Sh eet 15 The shor tcut ico ns on the l ower le ft of the br owser scre en lin k you to the followin g featur es of the Personal Settings window: Quick Re ference Sheet T o open and pr int a copy of t he Quick Reference S heet for v oice m ail featur es and for your NBX T elephone: 1 Log in to the NetSet ut ili ty .
16 G ETTING S TARTED.
2 NBX B USINESS T ELEPHO NES Y ou can mana ge some of the f eatur es of yo ur te lephone on the teleph one its elf. This chap ter descr ibes the bu ttons, co ntrols, and fea tures on the follow ing te.
18 C HAPTER 2: NBX B USINESS T ELEPHONES T eleph on e Butt o ns and Controls Figur e 2 shows buttons an d contr ols on the NBX Busi ness T elephone. Figure 2 NBX Busine ss T elephone (Model 2102-I R S.
Telep hon e Butto ns and Con trols 19 5 Soft buttons — Allow you to select nam es from the inter n a l user directo ry . “ Calling Ins id e Y our Organizat ion ” in Chapter 5 .
20 C HAPTER 2: NBX B USINESS T ELEPHONES 18 Infra re d Port (NBX 2102- IR T elephon es only) — Receiv es infr ar ed signa ls f ro m a h andheld device runni ng the P alm Oper ating System .
Programm able Ac cess Buttons 21 Programmabl e Access Bu tto ns Figur e 3 displays the 18 programmable Access buttons. The list below the figur e gives the defaul t featur es. The One -to uc h Sp ee d Dia ls screen in the Ne tSet utility show s you r tele phone ’ s curr ent b ut ton mappi ngs.
22 C HAPTER 2: NBX B USINESS T ELEPHONES.
3 NBX B ASIC T ELEPHONE Y ou can manage many of the feat ur es of your telepho ne on the teleph one its elf. This chapte r describes the buttons, contr ols, an d featur es that ar e specific to the NBX 2101 Basic T elephone.
24 C HAPTER 3: NBX B ASIC T ELEPHONE T elephone Bu ttons and Controls Figur e 4 shows buttons an d contr ols on the NBX Basic T elephon e. Figure 4 NBX Basic T elephone (Model 2101) The NBX Ba sic T e.
Status I cons on th e NBX B asic Telep hone 25 4 Scroll button s — Allow you to scr oll thr ough user names in the internal user d ir ectory . See “ Call ing In s ide Y our Orga nizatio n ” in Chapt er 5 . 5 MSG (Message) bu tton — Accesses your voice mail messages thr ough the V oice Mail System.
26 C HAPTER 3: NBX B ASIC T ELEPHONE T o pick up a second incoming call wh ile you ar e using your telephone: 1 Pr ess Call T oggle butt on. 2 Y our first call i s put on hold , and you ar e connected to the secon d call. a The tele phone icon next to the 1 on your displ ay panel blinks slowly .
4 V OICE M AIL A key compon ent of the NB X Networ ked T elepho ny Soluti ons is th e NBX Messa gi ng System, which inc ludes voice mail, of f-sit e not ifica tion, and severa l adm i nistrat ive featur es. V oice mail allows ca ll ers to leav e voi ce messages in your voice mailb ox when you ar e not able to ans wer you r tele pho ne.
28 C HAPTER 4: V OI CE M AIL This chapter cove rs these topics: ■ Changi ng Y our Passwor d ■ Listening to Message s ■ Reply ing to a Me ssage ■ Forwar ding a Message ■ Creati ng an d Se n d.
Listeni ng to Mess ages 29 Security Tips ■ Never tell yo ur passwor d to anyone. ■ Do not use pass wor ds that can eas ily iden tify you , such as your phone exte nsion, birt h date, and so o n. ■ Av oid simple pass word s such as 123 4, 0000, and so on .
30 C HAPTER 4: V OI CE M AIL Fr om a Remote Location T o listen to your messages from other te lephones: 1 If you cal l the main telephon e number of your orga nizati on and ■ The r ecepti onist answers you r call, as k to be for wa rd ed to your vo ice mail box , press * , and con tinue with step 3 .
Reply ing to a M essage 31 Informa tion Abou t Y our Messag es Y ou can hear dat e, time, and sender in formation for t he mes sages t hat ar e in your mai lbox.
32 C HAPTER 4: V OI CE M AIL Forwar ding a Message Y o u can forward most messages to other users on the system and add your comme nts to intr oduce the messa ge to the othe r users . If a messa g e is mark ed Privat e , you cannot forwa rd it. T o forwa rd a message with comment s: 1 Dial 5 .
Creati ng a nd Sendi ng a Me ssa ge 33 Creating and Sending a Mes sag e T o cr eate and send a me ssage dir ectly to an internal user ’ s voice mail box: 1 Pick up your handset. 2 Pr ess MSG bu tton on your telepho ne and log in to your voi ce mailb ox.
34 C HAPTER 4: V OI CE M AIL T o s elec t a me ssage deliv ery o ptio n: 1 Recor d your message, and press # . 2 Pr ess 9 for Message Delive ry Options.
Forwar ding Call s Direct ly to Your Voice Mail box 35 Modifyi ng Groups Y ou can r eview each o f your voice mai l gr oups, add or r emove members, or de lete a g roup. T o mo d if y a voi c e ma i l grou p: 1 Pick up th e handset, and pr ess MSG button to acce ss your mailbox.
36 C HAPTER 4: V OI CE M AIL Accessing V o ice Mail Messag es Through E-mail (NBX 100 and SuperStack 3 N B X ) Y ou can list en t o you r voic e ma il fr om any computer that all ows you to acces s your e-mai l. Y our e-mail softwar e must be IMAP compliant.
Phant o m Mailb ox 37 Phantom Mailbo x A phantom mailb ox is a voice mailbox th at does not have an actual telep hon e associated with it. Example: ■ A sale s re pr esenta t ive who tra vels constantl y for your or gani zat ion does not ha ve an act ual of fice but must have a way to r eceive telephon e messages from custo mer s.
38 C HAPTER 4: V OI CE M AIL.
5 S TANDAR D F EATUR ES This ch apter desc ribes standar d featur es of the NBX Bus in ess and Basic T ele ph o ne s . It co ve rs the se to pi cs : ■ Settin g the V o lu m e ■ Dialin g a Call ■.
40 C HAPTER 5: S TANDARD F EATUR ES Setting the V olume Use V o lume C ontrol b uttons to raise or lower the volum e of the ringer , the handset , or the speaker .
Dialing a Call 41 Using the In ternal Name Directory On the tel eph one di spla y panel , you can us e the vie w a di r ectory of users on your system, scro ll thr ough it, and dial a co -worker qui ckly . User names appear in alphabet ical or der , last na me first.
42 C HAPTER 5: S TANDARD F EATUR ES Dialing an Exte rn al Call T o dial an external call: 1 Pick up th e handset or , if you ar e using an NBX Busines s T elephone , you can pr ess Spe aker but ton. If your t elepho ne defaul ts to an internal line, dial 9 or 8 to access an external li ne.
Creating Your Call Forward Path 43 Creating Y our Call Forward Path Use the Call Forwar d featu r e to specify: ■ How many ti mes you want y our teleph one to ring befo re t he syste m forwards your calls, and ■ Wher e you want your calls to go when they ar e not answer ed .
44 C HAPTER 5: S TANDARD F EATUR ES Placing a Call on Hold T o plac e a call on ho ld: On an NBX Busi ness T elephone: 1 Pr ess Hold butt on. 2 T o return to the call, press the Access button on which the call originated. On an NBX Basi c T elephone: 1 Pr ess Hold butt on.
Tran sf errin g a Call 45 Anno unced T ransfer Befor e you complete a tra nsfer , you can announce to the r ecip ien t that you ar e transferrin g a call. The r e cip ien t then can decid e wh ether to take the call. T o an nounce a transfe r: 1 While on a c all, p ress T ransf er button.
46 C HAPTER 5: S TANDARD F EATUR ES Esta blishi ng a Conferenc e Call Y ou can est ablish a Con ference Call wi th up to f our parti es, includin g yoursel f.
Establ ishi ng a Co nf eren ce Call 47 Mor e About Co nf er ence Cal ls ■ T o place your part of a con f er ence call on hold, pre s s Hold button . The othe r peopl e can talk amo ng thems elves, but they can not he ar you. When a confer ence call is place d on hold, ther e is no music on hold.
48 C HAPTER 5: S TANDARD F EATUR ES.
6 P ERSONALIZING Y OUR T ELEPHONE Y our NBX Networke d T eleph ony Sys tem has many featu re s that can incr ease the funct ionali ty of yo ur te lephone.
50 C HAPTER 6: P ERSONALIZING Y OUR T ELEPHONE Label Mak ers for T eleph ones Y o u can print la bels for your tele phone usin g the label maker f orms in th e NetSet ut il i ty or on th e NBX Resour ce P ack CD . Y ou need Adobe A c robat Read er 3. 0 or 4.
Speed D i als 51 Speed Dials The NBX system ha s three t ype s of Speed D ials : ■ One-touch Speed Dials ■ Pers ona l Speed Dials ■ System-wid e Speed Dials One-t ou ch Speed Dials (NBX B usines.
52 C HAPTER 6: P ERSONALIZING Y OUR T ELEPHONE T o assi gn o r chang e the one-t ouch sp eed dia l numbers on your telep hone: 1 Log in to the NetSet ut ili ty . 2 Select Spee d Dia ls > One T ouch . 3 In the t ext box un der Number , type th e telephone n umber that you want to ass ign a speed dial butt on to .
Speed D i als 53 T o us e pers onal s peed di als: 1 Pick up th e handset or , if you ar e us ing an NBX Business t eleph one, you can pr ess Spe aker but ton. 2 Pr ess Feat ur e butt o n. 3 Dial the 3- digit speed di al code for th e number that you want to call.
54 C HAPTER 6: P ERSONALIZING Y OUR T ELEPHONE Off-Site Noti ficatio n When you enable Off-Site Notification , th e NBX system sends a notice to inform you that you h ave re ceived a voice mai l message. Y ou can specify one or mor e notification paths, for e xamp l e: ■ Y our pager number .
Do Not Disturb 55 Importan t Consi derati o ns When you activate t he T ele phone L ockin g feat ur e, the NBX system sends mes sag es to you on ly i f the notif i cati on nu mber ( for examp le, you r pager number) is a toll -fr ee t el ephone numbe r .
56 C HAPTER 6: P ERSONALIZING Y OUR T ELEPHONE ■ If yo ur t elepho ne is part of a hunt group , inco ming call s to the hunt gr oup wil l r ing on your telepho ne. Calls comi ng in di r ectly to your telep hone (not d ir ected to th e hunt gr oup) do not rin g on your telep hone.
Class of Se rvice Overrid e 57 Class of Service Override The Class of Service Override f eatur e allows y ou to apply t he fe atur es o f your own N BX teleph one temporari l y to anot h er NBX te lephone on the same LAN.
58 C HAPTER 6: P ERSONALIZING Y OUR T ELEPHONE Using a Headset Y ou can use a headset with a micro p hone wit h any NBX telep hones These instr uctions ar e for a typical headset and amplif i er . Y ou may need to modif y some of these i nstructions fo r some typ es of hea dset or amplif ier e quipment.
Using a Headset 59 Ending Calls When Usi ng a He ad se t T o end c alls whe n using a heads et with an NBX Bu sines s T elephone, pr ess Releas e button on your tel ep hone. T o end calls when usi ng a headset with an NB X Basic T elephone , pr ess Featur e butt on an d 111 .
60 C HAPTER 6: P ERSONALIZING Y OUR T ELEPHONE.
7 G ETTING M OR E FR OM Y OUR T EL EPHO NE S YSTEM The fol lowing fe atur e s ar e described in th is chapt er: ■ Accou nt (B ill ing ) Codes ■ Calle r ID ■ Call Pick up ■ Hunt Gr oups an d Ca.
62 C HAPTER 7: G ETTING M ORE FROM Y OUR T ELEPHONE S YSTEM Acco un t (Billing) Code s (NBX 100 and SuperStack 3 N B X ) The Acco unt Codes featur e allows your admi ni strator to tracks calls associ ated with an i ndividua l clie nt or accoun t .
Call Pic kup 63 CLIR for All Exter nal Calls T o ena ble CLIR-A ll for all calls from you r telepho ne: 1 Pick up the han dset, pr ess Featur e button and 889 . 2 Dial the numb er th at y ou wa nt to call . The NBX s ystem do es not send caller ID infor mation on this cal l or any future calls until you disa bl e th is featu re.
64 C HAPTER 7: G ETTING M ORE FROM Y OUR T ELEPHONE S YSTEM Ther e ar e two type s of Call Pickup : ■ Dire cted Call P ickup — Retr i eves a call that is ri nging on a s pecifi c telep hone. ■ Gr oup Call Pi ckup — Ret r ieves a call t hat is ringi ng on any on e of a gr oup of t elepho nes.
Hunt Grou ps and Callin g Groups 65 Hunt Gr oups and Callin g Groups Y o ur admi nistrator ca n establ ish inform al “ cal l ce nte rs ” so that incoming calls can be dir ected to severa l phones. Hunt Groups Incoming calls r ing to one member of the hu nt gr oup.
66 C HAPTER 7: G ETTING M ORE FROM Y OUR T ELEPHONE S YSTEM Hunt gr oups can be stati c or dyna mic. ■ If yo u ar e in a static h unt gr oup, yo u ar e always p art o f tha t gr oup along with the o ther gr oup member s. ■ If you ar e in a dynamic hunt group, you must log in to the group to be part of it.
Hunt Grou ps and Callin g Groups 67 T o log out of a dynam ic hunt gr oup using the NetSet util ity: 1 Log in to the NetSet ut ili ty . 2 Select User Information > Hunt Groups . 3 Click o n the 3- digi t extensi on numb e r of the hunt gr oup you ar e logging out of.
68 C HAPTER 7: G ETTING M ORE FROM Y OUR T ELEPHONE S YSTEM T o view the l ist of us ers that belon g to a gr oup: 1 Sele ct a g rou p. 2 Click Details. If you hav e logged in t o a dynamic hun t group and do not answer a call when it r ings on yo ur telep hone, the syst em logs you o ut.
Paging 69 To p a r k a c a l l : 1 While you ar e on a call, pre ss Featur e button an d 444 , or press t he Access bu tton ass igne d to Ca ll Park . 2 Use the tel ephone key pad to dial a Call Park extensi on fr om the list shown in Ta b l e 8 .
70 C HAPTER 7: G ETTING M ORE FROM Y OUR T ELEPHONE S YSTEM Exter n al Pag ing If your locati on has a pagi ng amplifier and s peaker sy stem connect ed to the NBX system, you can broa dcast a message over the speakers. To p a g e e x t e r n a l l y : 1 Pick up the han d set.
Dialing a Ca ll to a Remote Of fice 71 Dialing a Call to a Remote Office (NBX 1 00 and Su perSt ack 3 NBX) The NBX 100 and Sup er Stack 3 NBX Networ ked T elephony Solu tion s pr ov ide options tha t allo w us ers to dial calls betw een sites that ar e separated geograph ically but that ar e linked by a Wide Area Ne twork (W AN) connectio n.
72 C HAPTER 7: G ETTING M ORE FROM Y OUR T ELEPHONE S YSTEM pr events conf licts bet ween the r emote extensio n number a nd an id entical exte nsion nu mber at the l ocal site ( Chicago) .
Delay ed R i ngin g 73 Delayed Ringing (NBX Business T el ephones only) The Delay ed Ring ing feature pr events a teleph one on a shar ed line fr om ringing on a sp ecific t e l ephone until the i ncoming call r ings o n anothe r tel ephone a speci fied nu mber of times first.
74 C HAPTER 7: G ETTING M ORE FROM Y OUR T ELEPHONE S YSTEM Using a Pers onal Speed Di al Y ou can configur e a personal speed dia l in the Net Set utili ty to dial a numbe r in pulse di al mode and then to switch to DT MF . Y ou can al so includ e the digits tha t you want t he s ystem to di al after switc hing to DTMF .
8 A TTENDANT C ONSOLES The NB X 11 05 Attendant Consol e and th e NBX Comp lement Attendan t Software (CAS) applica tion enable a r eceptionist t o handle hi gh call volumes eff i ciently .
76 C HAPTER 8: A TTENDANT C ONSO LES NBX 1105 Att endan t Console The NBX 11 05 Attendant Co nsole has 50 Acces s buttons , each of which can handl e two as s ignments, for to tal fun ctional ity of 10 0 butto ns. The button s supp ort the same functi ons an d hav e the same b ehavio r as the 12 Access button s on the NBX Busin ess T elephone.
NBX 1105 Attendant Co nsole 77 Figure 13 Attenda nt Co nsole 1 Access buttons with LEDs — An indicato r light next to eac h butto n shows whethe r the li ne i s avai la ble or in use an d whi ch assi gned f eatu r es ar e enabl ed. For detai ls of but ton stat us , see Ta b l e 5 in Chapter 2 .
78 C HAPTER 8: A TTENDANT C ONSO LES 3 Shift button — Enables you to to ggle between t he t wo sets of Acces s buttons on the conso le. Press Shi ft but ton fo r Access bu ttons 1 thr ough 50, and the n press Shift but ton ag ain for A ccess b uttons 51 t hr ough 100.
Complement Atten dant Software 79 Ta b l e 1 1 describes C ompl ement Att endant So f tware buttons and keybo a r d shortc ut s to f unct ion s on the Ac tion menu. Last Tab Sor ts th e list o f user s in alph abeti cal or der by last name. Department Tab Sorts the dire ctory by the user de partment.
80 C HAPTER 8: A TTENDANT C ONSO LES Mana ging Ca lls T o ma nage inc oming call s using the Co mplemen t Att endant Software , clic k th e buttons at the bot tom of the scr een, as descri be d here: 1 Sele ct a sort meth od by clicking on the appr opriate tab.
9 T ELEPHONE I NSTALLATION , M AINTENANCE , AND T R OUBLESHOOTING This chapte r covers the fol lowing to pics: ■ Connecti ng the T elephone ■ Moving Y our T elephone ■ Swapping T elephones ■ C.
82 C HAPTER 9: T ELEPHONE I NSTAL LATION , M AINTENANCE , AND T ROUBLESHOOTING Connec tin g the T elephon e The underside of the NBX Bu siness T elepho ne is sh own in Figure 14 .
Connec ting th e Telep hone 83 Attaching and Adjusting the Support Bra cke t The NBX Model 1102 B us iness T elephone has a s upport b r acket t ha t you can attach to the telep hone ’ s undersi de in low pr ofile, high pr ofile, or wall mo unt po sitions.
84 C HAPTER 9: T ELEPHONE I NSTAL LATION , M AINTENANCE , AND T ROUBLESHOOTING W a ll-M ount Po s itio n T o mount t he Mo del 1102 T elepho ne on a wall, pu ll and twi st the knob on the u nderside of the phone 90 deg rees ( Figu re 16 ) so th at the sprin g- loaded peg p rojects ou t on the top of the phone (Item 1 in Figure 1 7 ).
Moving Yo ur Telephone 85 Moving Y o ur T elephon e All NBX tel ephone s have the A utomatic T elephon e Rel o cation feat ur e. Each tel ephone has a uni que “ addr ess.
86 C HAPTER 9: T ELEPHONE I NSTAL LATION , M AINTENANCE , AND T ROUBLESHOOTING My teleph one has “ lock ed up. ” Yo ur telephone has lost the connec tion to the system. Remove the Ether net cord from the jack, the n re-insert it i nto the jack. Wai t a few se conds.
Trou bleshoo ting Pos sible Problems 87 My telephone is not forward ing my incomi n g calls to my vo ice ma ilbox . Start the NetSet utility and verify that Forward to Voi ce Mail is select ed as you r call forwa rding path. For details , see “ Creating Your Ca ll Fo rward Pa th ” in Chapter 5.
88 C HAPTER 9: T ELEPHONE I NSTAL LATION , M AINTENANCE , AND T ROUBLESHOOTING.
A F EATUR E C ODES AND P AGIN G C ODES Y our NBX Networke d T elephony Solu tion pr ovides a wide range of featur es and options that ar e accessible fr o m the Access butt on s, or you can activ ate the feat ur es by pr essing Fe atur e button on your t elepho ne and then diali ng t he appr opriate cod e list ed i n the tables bel ow .
90 A PPENDIX A: F EA TU RE C OD ES AND P AGING C ODES Feat ur e Codes f or Outbou nd C alls T able 14 Feature Codes - Managing Outbound T elephone Calls Feat ure Descri ption Press Feature Code Button And then: Account Cod es Track ca lls made t o client s or accounts 888 Dial the accoun t code, p ress # , and t hen di al the telep hone numb er.
Featu re Code s for I ncomin g Call s 91 Feat ur e Codes f or Inco ming Cal ls T able 15 Feature Codes - Managing Incoming T elephone Calls Featu re Description Pres s Feature Code Button And then: Ca.
92 A PPENDIX A: F EA TU RE C OD ES AND P AGING C ODES Paging Co d es U s e the Pagin g featur e to make an announ cemen t over your public addr ess system, over NBX Business T elephones, or both. After you dial the paging code, as s hown in Ta b l e 1 6 , speak into your telep hone handset , and then hang u p.
I NDEX 93 I NDEX A access buttons attendan t consol e 76, 77 Basic T eleph one 26 Busine ss T elephone 19 Account Code s 62, 90 Acroba t Read er 50, 7 7 administrator , definition 8 Adobe Softw are 50.
94 I NDEX D Delaye d Ringing 73 dial co des external pa ging 69 internal pagi ng 69 simu ltan eous p agi ng 69 dial tone 85 dial ing call s 40 re dial 42 release w ith he adset 58 switchin g fr om Pul.
I NDEX 95 I icons, status o n Basic T elephon e 25 incom ing call s answ erin g 42 calling gr oups 65 hunt gr oups 65 on a Basic T elephone 26 transferring 44 infrare d port 20 install ing pho nes 81 .
96 I NDEX P pager , off-site noti fication 54 paging br oadcasti ng over telepho ne spea kers 70 overvi ew 69 using a publi c addr ess sy stem 70 Paging Co des, s ummary 92 Palm in tegrati on 57 park .
I NDEX 97 T tabs, Complement Attendant Softwar e screens 78 telep hone b racke t 83 telephon e icons on Basi c T elephone 26 telephon e mainte nance 81 telephone, ri nger tone 50 telephon es cleani ng.
98 I NDEX.
An important point after buying a device 3Com NBX 2101 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com NBX 2101 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com NBX 2101 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com NBX 2101 you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com NBX 2101 will certainly help you make a decision on the purchase.
If you already are a holder of 3Com NBX 2101, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com NBX 2101.
However, one of the most important roles played by the user manual is to help in solving problems with 3Com NBX 2101. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com NBX 2101 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
