Instruction/ maintenance manual of the product 600X-PLUS Brady
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Bradyprinter ä THT Models 300X- PLUS , 600X- PLUS , 203X- PLUS , and 360X- PLUS Thermal Transfer Printers User’s Guide Customer order # 48025L-12 Manufacturer part # 48025LB-12 Rev.
Proprietary Statement This manual contains proprietary information of Brady USA, Inc. It is intended solely for the information and use of parties operating and maintaining the equipment described herein.
Brady X- PLUS Series User’s Guide iii I have determined that the Brady printers identified as the Bradyprinter X- Series Printers 203X- , 300X- , 360X- , and 600X- ™ PLUS PLUS PLUS PLUS PLUS manufactured by: Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061-3109 U.
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Table of Contents Introduction Hello! ........................................1 Unpacking and Inspection ..............................2 Reporting Damage ................................2 Storage and Reshipping .............................2 Media and Ribbon Requirements .
Establishing Communication System Considerations ...............................2 1 Interfaces ....................................2 1 Data Specifications ...............................2 1 Cabling Requirements ...............................2 2 Printer Basics Operator Controls .
Routine Care and Adjustment Cleaning ......................................6 5 Cleaning the Exterior ..............................6 6 Cleaning the Interior ..............................6 6 Cleaning the Printhead and Platen Roller ...................
Specifications Media Handling ..................................8 7 Options .......................................8 7 Zebra Programming Language (ZPL II ® ) .....................8 8 Bar Codes ......................................8 8 General Specifications .
Introduction Hello! Thank you for purchasing this high-quality Bradyprinter X-PLUS Series printer! n This manual provides all of the information you will need to operate your printer. n The ZPL II Programming Guide Volume I and Volume II (part # 45540L) show you how to create the perfect label format for your application.
Unpacking and Inspection Inspect the printer for possible damage incurred during shipment. n Check all exterior surfaces. n Raise the media access door and inspect the media compartment. In case shipping is required, save the carton and all packing material.
take-up/rewind spindles to prevent damage to the printer. Media and Ribbon Requirements Since print quality is affected by media and ribbon, printing speeds, and printer operating modes, it is very important to run tests for your applications.
Printer Anatomy 101 Depending on the options you have selected, your printer may look slightly different. 4 Brady X- PLUS Series User’s Guide Lower roller Dancer roller assembly Platen roller Media .
Calibrating the Printer This chapter of the user’s guide is so important that we’ve printed it on a different color paper! That way, it will be easy for you to find when you must calibrate (set up) the printer for your particular application. Purpose n To calibrate the printer.
Types of Media Non-Continuous Web Media Non-continuous web media (refer to Figure 2) refers to individual labels that are separated by a gap, notch, or hole.
Non-Continuous Black Mark Media Non-continuous black mark media has black marks printed on the back that indicate the start and end of each label (refer to Figure 3). Continuous Media Continuous media (refer to Figure 4) is one uninterrupted roll of material that allows the image to be printed anywhere on the label.
Choosing the Print Mode n Tear-off mode allows you to tear off each label, or a strip of labels, after it is printed. n In Peel-off mode, backing material is peeled away from the label as it is printed. After this label is removed from the printer, the next one is printed.
Loading the Media Figure 5 illustrates one method of media loading. For more detailed instructions, as well as information about how to load the different types of media and the various printing modes, refer to the instructions that begin on page 27.
Positioning the Media Sensors The correct positioning of the media sensors is important. It can make the difference between a perfect label and a call to Technical Support! Transmissive Sensor The web or gap sensor, better known as the “transmissive sensor,” detects the gap between labels.
Adjusting the Upper Media Sensor Refer to Figure 6. (For clarity, not all printer parts are shown.) 1. Remove the ribbon (if it is installed). 2. Locate the upper media sensor. The upper media sensor “eye” is directly below the adjustment screw head.
Adjusting the Lower Media Sensor Position the lower media sensor (refer to Figure 7) by sliding it in its slot until it is positioned under the upper media sensor. Black Mark Sensor The black mark sensor is in a fixed position and enabled via the front panel (details in “Configuring the Printer” on page 15).
Loading the Ribbon To load ribbon, refer to Figure 8 (for the 300X- PLUS , 600X- PLUS , and 203X- PLUS ) and Figure 9 (for the 360X- PLUS ). For more detailed information, refer to the instructions that begin on page 39.
Operator Controls POWER Switch The POWER switch is located at the back of the printer above the power cord and fuse. Turn on the printer. Front Panel The step-by-step instructions in this section tell you which keys to press and what appears on the liquid crystal display (LCD) during the calibration procedure.
Configuring the Printer The configuration procedure in the next table contains the information you need to get your printer up and running, but it is not comprehensive . Refer to page 43 for more information. n Enter the configuration mode by pressing the SETUP/EXIT key at the “PRINTER READY” display.
Configuring the Software or Printer Driver Many printer settings may also be controlled by your printer’s driver or label preparation software. Refer to the driver or software documentation for more information. 16 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation - PRINTER READY Normal printer operation.
Media and Ribbon Calibration NOTE: All steps must be performed in the following procedure, even if only one sensor needs to be adjusted. 1. Press the SETUP/EXIT key. 2. Press the NEXT/SAVE key until “MEDIA AND RIBBON CALIBRATE” displays. 3. To start the calibration procedure, press the RIGHT BLACK OVAL key.
5. Press the RIGHT BLACK OVAL key. The front panel display will show “REMOVE RIBBON CANCEL CONTINUE.” 6. Either remove the ribbon or slide it as far from the printer frame as possible. 7. Close the printhead, trapping the ribbon in this position. 8.
Printing a Test Label To print a test label: 1. Turn off the printer. 2. Press and hold the CANCEL key while turning on the printer. A configuration label, which shows the printer’s currently stored parameters, will print (similar to the one shown in Figure 12).
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Establishing Communication System Considerations Interfaces The method of interfacing this printer to a data source depends on the communication options installed in the printer. The standard interfaces are an RS-232/RS-422/RS-485 serial data port and a bi-directional parallel port.
When communicating via the parallel port (refer to Figure 14), the previously mentioned parameters are not considered. Refer to page 53 to configure the communication parameters for the printer. The values selected must be the same as those used by the host equipment connected to the printer.
Printer Basics Operator Controls This section discusses the functions of the various controls and indicators on the printer. The operator should become familiar with each of these functions. POWER Switch This switch is located at the back of the printer above the power cord and fuse.
Front Panel Display The front panel display communicates operational status and programming modes and parameters. 24 Brady X- PLUS Series User’s Guide Figure 15.
Front Panel Keys Key Function Starts and stops the printing process. • If the printer is not printing: no printing can occur. • If the printer is printing: printing stops once the current label is complete. Press to remove error messages from the display.
Front Panel Lights NOTE: If two operating conditions occur simultaneously (for example, one that causes a light to be on constantly and one that causes the same light to flash), the light will flash. Light Status Indication POWER Off The printer is off or power is not applied.
Roll Media Loading NOTE: A calibration must be performed when media and ribbon (if used) are first installed in the printer, or when a different type of media or ribbon is being used. Tear-Off Mode Refer to Figure 16. 1. Open the printhead. 2. Slide the media guide and media supply guide as far from the printer frame as possible.
Peel-Off Mode NOTE: Rewind option required. Refer to Figure 17. 1. Remove the rewind plate from the front of the printer (if installed). Store it on the two mounting screws on the inside of the front panel. 2. Open the printhead. 3. Slide the media guide and media supply guide as far from the printer frame as possible.
Brady X- PLUS Series User’s Guide 29 Media guide Media Media supply guide Closed Open Rewind spindle Hook Printhead lever Rewind plate T ear-off/ peel-off bar Guide plate Label Label backing Figure .
Rewind Mode (for Printers Without the Cutter Option) NOTE: Rewind option required. Refer to Figure 18. 1. Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment. 2. Invert the rewind plate so that the lip on the attached hook plate points down.
Before closing the printhead, make sure: n The media is positioned against the inside guides. n The media is taut and parallel with itself and the pathway when wound onto the rewind spindle/core.
Cutter Mode NOTE: Cutter option required. Refer to Figure 19. 1. Open the printhead. 2. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the media supply guide. 3. Load media as shown. 4. Flip up the media supply guide.
Brady X- PLUS Series User’s Guide 33 Media guide Media Media supply guide Closed Open Printhead lever Cutter Figure 19.
Rewind Mode (for Printers With the Cutter Option) NOTE: Cutter and rewind options required. Refer to Figure 20. 1. Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment. 2. Invert the rewind plate so that the lip on the attached hook plate points down.
Before closing the printhead, make sure: n The media is positioned against the inside guides. n The media is taut and parallel with itself and the pathway when wound onto the rewind spindle/core.
Fanfold Media Loading NOTE: A calibration must be performed when media and ribbon (if used) are first installed in the printer, or when a different type of media or ribbon is being used. Fanfold media feeds through either the bottom or rear access slot from outside the printer.
Brady X- PLUS Series User’s Guide 37 Bottom supply Media guide Media Closed Open Printhead lever Figure 21 Rear supply Media guide Media Closed Open Printhead lever Figure 22.
Removing the Label Backing Material Since the rewind spindle holds the backing from a standard-size media roll, we recommend that you perform this procedure whenever you change the media. To remove the backing material from the rewind spindle, follow these steps (you don’t need to turn off the printer for this procedure).
Ribbon Loading To load ribbon, refer to Figure 23 (for the 300X- PLUS , 600X- PLUS , and 203X- PLUS ) and Figure 24 (for the 360X- PLUS ) and follow the procedure below. NOTE: Use ribbon that is at least as wide as the media. The smooth backing of the ribbon protects the printhead from wear and premature failure due to excessive abrasion.
7. Before wrapping the ribbon around the ribbon take-up spindle, ensure that the arrow on the knob aligns with the indented notch (see Figure 25 inset). NOTE: Do not tape the ribbon to the ribbon take-up spindle! 8. Place the ribbon (with leader, if used) around the ribbon take-up spindle and wind counterclockwise for several turns.
Ribbon Removal 1. Break the ribbon as close to the ribbon take-up spindle as possible. 2. Refer to Figure 25. While holding the ribbon take-up spindle, turn the knob (1) clockwise until it stops. This will cause the ribbon release bars to pivot down (2), easing the spindle’s “grip” on the wound ribbon.
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Configuration After you have installed the media and ribbon and the power-on self test (POST) is complete, the front panel display will show “PRINTER READY.” (If the printer fails its POST, refer to page 81.) You may now set printer parameters for your application using the front panel display and the five keys directly below it.
Changing Password-Protected Parameters Certain parameters are password-protected by factory default. CAUTION: Do not change password-protected parameters unless you are sure you know what you are doing! If they are set incorrectly, these parameters could cause the printer to function in an unpredictable way.
Leaving the Setup Mode You can leave the program mode at any time by pressing the SETUP/EXIT key. The “SAVE CHANGES” display will appear. There are five choices, described below. Pressing the LEFT or RIGHT BLACK OVAL key displays other choices and pressing the NEXT/SAVE key selects the displayed choice.
Configuration and Calibration Sequence 46 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation ---- PRINTER READY Normal printer operation. Setting Print Parameters DARKNESS Adjusting Print Darkness Press the RIGHT BLACK OVAL key to increase darkness.
Brady X- PLUS Series User’s Guide 47 Press Display Shows Action/Explanation MEDIA TYPE Setting Media Type Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Continuous Selections: Continuous, non-continuous This parameter tells the printer the type of media you are using.
48 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation PRINT WIDTH Setting Print Width Press the RIGHT BLACK OVAL key to increase the value, press the LEFT BLACK OVAL key to decrease the value.
Brady X- PLUS Series User’s Guide 49 Listing Printer Information Press Display Shows Action/Explanation LIST FONTS List Fonts Press the RIGHT BLACK OVAL key to print a label listing all of the available fonts.
50 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation INITIALIZE CARD Initialize Memory Card CAUTION: Perform this operation only when it is necessary to erase all previously stored information from the optional memory card. Press the NEXT//SAVE key to bypass this function.
Brady X- PLUS Series User’s Guide 51 Media and Ribbon Sensor Calibration NOTE: Before you begin this procedure, make sure that the maximum length is set to a value equal to or greater than the length of the labels you are using.
52 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation MEDIA AND RIBBON CALIBRATE Media and Ribbon Sensor Sensitivity Press NEXT/SAVE to skip the calibration procedure and continue with the host port selection parameters that follow.
Brady X- PLUS Series User’s Guide 53 Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host. These parameters make sure that the printer and host are “speaking the same language.
54 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation PARITY Setting Parity Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Even Selections: Even, odd, none The parity of the printer must match the parity of the host for accurate communications to take place.
Brady X- PLUS Series User’s Guide 55 Press Display Shows Action/Explanation NETWORK ID Setting Network ID Press the LEFT BLACK OVAL key to move to the next digit position, press the RIGHT BLACK OVAL key to increase the value of the digit.
56 Brady X- PLUS Series User’s Guide Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer. The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from the front panel.
Brady X- PLUS Series User’s Guide 57 Selecting ZPL Mode Press Display Shows Action/Explanation ZPL MODE Selecting ZPL Mode Press the RIGHT or LEFT BLACK OVAL key to display other choices.
58 Brady X- PLUS Series User’s Guide Label Positioning Parameters Press Display Shows Action/Explanation BACKFEED Backfeed Sequence Press the RIGHT or LEFT BLACK OVAL key to display other choices.
Brady X- PLUS Series User’s Guide 59 Press Display Shows Action/Explanation HEAD TEST COUNT Setting the Head Test Count Press the LEFT BLACK OVAL key to move to the next digit position, press the RIGHT BLACK OVAL key to change the value of the digit.
60 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation APPLICATOR PORT Setting the Applicator Port Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Off Selections: Off, mode 1, mode 2, mode 3, mode 4 Determines the action of the verifier port.
Brady X- PLUS Series User’s Guide 61 Press Display Shows Action/Explanation LCD ADJUST LCD Display Adjustment Press the LEFT BLACK OVAL key to decrease the value (reduce brightness), press the RIGHT BLACK OVAL key to increase the value (increase brightness).
62 Brady X- PLUS Series User’s Guide Press Display Shows Action/Explanation IP RESOLUTION* IP Resolution Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Dynamic Selections: Dynamic, permanent Depending on the selection, allows either the user (”permanent”) or the server (”dynamic”) to select the IP address.
Brady X- PLUS Series User’s Guide 63 Press Display Shows Action/Explanation LANGUAGE Selecting the Display Language Press the RIGHT or LEFT BLACK OVAL key to display other choices.
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Routine Care and Adjustment Cleaning The following table provides a brief cleaning schedule. Specific cleaning procedures are provided on the following pages. Area Method Interval Printhead Solvent* Direct thermal print mode: After every roll of media (or 500’/152 m of fanfold media).
Cleaning the Exterior The exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. Cleaning the Interior Inspect this area after every four rolls of media.
4. Rotate the platen roller and clean thoroughly with solvent and an applicator. 5. Brush/vacuum any accumulated paper lint and dust away from the rollers.
Cleaning the Snap Plate Clean the snap plate to remove label adhesive or a label that has adhered to the underside of the snap plate. Refer to Figure 28. 1. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap plate.
Brady X- PLUS Series User’s Guide 69 Snap plate Loop Loop Figure 28 Slot Ta b Ta b Slot Loop Loop Figure 29.
Cleaning the Cutter Module (For printers equipped with the optional cutter.) If labels are not being cut properly or if the cutter jams with labels, turn off the printer power and unplug the printer. Then, clean the stationary cutter blade with cleaning solvent.
4. Snap the fuse holder back into position. 5. Reconnect the power cord. If the new fuse fails right away, the printer has an internal component failure and must be repaired.
Adjustments Toggle Positioning Both toggles should be positioned so that they provide even pressure on the media. The toggles are positioned by sliding them to the desired location. On media too narrow to accommodate both toggles, position one toggle over the center of the media and decrease the pressure on the unused toggle.
Printhead Pressure Adjustment This adjustment may be necessary if printing is too light on one side or if thick media is used. Refer to Figure 32. 1. Perform the toggle positioning procedure. If the problem is solved, you may stop here; otherwise, continue with the rest of this procedure.
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Troubleshooting LED Error Conditions and Warnings Error Condition Ribbon Out Error Condition Paper Out Brady X- PLUS Series User’s Guide 75 Problem Solution In thermal transfer mode, the ribbon is not loaded or loaded incorrectly. Load the ribbon correctly.
Error Condition Head Open Error Condition Head Element Bad Warning Ribbon In Warning Head Too Hot 76 Brady X- PLUS Series User’s Guide Problem Solution The printhead is not fully closed. Close the printhead. Problem Solution One or more of the printhead elements have failed the printhead element test.
Warning Head Cold Warning Cutter Jammed Out of Memory* Brady X- PLUS Series User’s Guide 77 Problem Solution The printhead is under temperature. Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing.
Print Quality Problems General Print Quality Issues Gray lines on blank labels with no consistent pattern Light, consistent vertical lines running through all of the labels Intermittent creases on the.
Wrinkled Ribbon Communications A label format was sent to the printer but not recognized. The DATA light does not flash. Brady X- PLUS Series User’s Guide 79 Problem Solution The ribbon is not loaded correctly. Load the ribbon correctly. See “Ribbon Loading” on page 39.
A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label. A label format was sent to the printer but not recognized. The DATA light flashes but no printing occurs. 80 Brady X- PLUS Series User’s Guide Problem Solution The host is set to EPP parallel communications.
Printer Diagnostics Power-On Self Test A power-on self test (POST) is performed automatically each time the printer is turned on. During this test sequence, the front panel lights and liquid crystal display monitor the progress of the POST. If the printer fails any of these tests, the word “FAILED” will be added to the display.
CANCEL Key Self Test This self test prints a listing of the configuration parameters currently stored in the printer’s memory. See Figure 33 (depending on the options ordered, your label may look different). 1. Turn the printer off. 2. Press and hold the CANCEL key while turning on the power.
PAUSE Key Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout in Figure 34. 1. Turn off the printer. 2. Press and hold the PAUSE key while turning on the power.
FEED Key Self Test See Figure 35. 1. Turn off the printer. 2. Press and hold the FEED key while turning on the power. The FEED key self test prints out at various darkness settings above and below that of the darkness value shown on the configuration label.
FEED Key and PAUSE Key Self Test 1. Turn off the printer. 2. Press and hold the FEED and PAUSE keys while turning on the power. Performing this self test temporarily resets the printer configuration to the factory default values. These values will be active only until power is turned off unless you save them permanently in memory.
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Specifications NOTE: Printer specifications are subject to change without notice. Media Handling n Tear-off mode: Labels are produced in strips. n Peel-off mode: Labels are dispensed and peeled from the liner as needed. n Cutter mode: Labels are printed and individually cut.
Zebra Programming Language (ZPL II ® ) Bar Codes 88 Brady X- PLUS Series User’s Guide n Downloadable graphics, scalable and bitmap fonts, and label formats n Object copying between memory areas (RA.
General Specifications General Specifications 300/600X- PLUS 203X- PLUS 360X- PLUS Height 15.5" 393.7 mm 15.5" 393.7 mm 15.5" 393.7 mm Width 9.15" 232.4 mm 11.15" 283.2 mm 13.15" 334.4 mm Depth 19.5" 495.3 mm 19.5" 495.
Printing Specifications Printing Specifications 300X- PLUS 600X- PLUS 203X- PLUS 360X- PLUS Resolution 300 dots/inch (12 dots/mm) 600 dots/inch (23.5 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) Dot size (width x length) 0.0033” x 0.
Media Specifications Media Specifications 300/600X- PLUS 203X- PLUS 360X- PLUS Minimum label length* Tear-off 0.7" (18 mm) 0.7" (18 mm) 0.7" (18 mm) Peel-off 0.5" (13 mm) 0.5" (13 mm) 0.5" (13 mm) Cutter 1.5" (38 mm) 1.
Power Line Cord Specifications n The overall length must be less than 9.8 feet (3.0 meters). n It must be rated for at least 5 A, 250 V. n The chassis ground (earth) MUST be connected to assure safety and reduce electromagnetic interference. The ground connection is handled by the third wire (earth) in the power line cord.
Appendix Printer Interface Technical Information RS-232/RS-422/RS-485 Serial Data Port The connections for these standard interfaces are made through the DB25S connector on the rear panel.
RS-232 Interconnections The printer is configured as Data Terminal Equipment (DTE). Figure 39 illustrates the internal connections of the printer’s RS-232 connector. Figure 40 illustrates the connections required to interconnect the printer with the standard 9-pin serial port connector on a computer.
When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable.
RS-422/RS-485 Interconnections The printer may be connected to a host by either an RS-422 or an RS-485 interface. The DB-25 connector on the rear of the printer uses specific pins for this purpose. Figure 42 illustrates the required cable wiring for interconnecting to the printer’s DB-25 connector.
Parallel Data Port A standard 36-pin parallel connector is available at the rear of the printer for connection to the data source. Under normal circumstances, data sent from the printer to the host in response to a “Printer Status Request” command is sent through the RS-232 serial port.
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Index Brady X- PLUS Series User’s Guide 99 A Adjustments Media sensor position ........7 3 Printhead pressure ..........7 3 Toggle positioning ..........7 2 B Bar codes ................8 8 Black mark media sensor ........1 2 C Cabling requirements .
100 Brady X- PLUS Series User’s Guide M Maintenance manual ...........1 Media handling .............8 7 Media loading Cutter ................3 2 Peel-off ...............2 8 Rewind (with cutter) .........3 4 Rewind (without cutter) .......3 0 Tear-off .
Brady X- PLUS Series User’s Guide 101 Power-on ...............8 1 Serial port technical information ....9 3 Software configuration .........1 6 Specifications Bar codes ..............8 8 General ................8 9 Media ................9 1 Media handling .
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An important point after buying a device Brady 600X-PLUS (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brady 600X-PLUS yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brady 600X-PLUS - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brady 600X-PLUS you will learn all the available features of the product, as well as information on its operation. The information that you get Brady 600X-PLUS will certainly help you make a decision on the purchase.
If you already are a holder of Brady 600X-PLUS, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brady 600X-PLUS.
However, one of the most important roles played by the user manual is to help in solving problems with Brady 600X-PLUS. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brady 600X-PLUS along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
