Instruction/ maintenance manual of the product Storm 9500 Blackberry
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BlackBerry Storm 9500 Smartphone Version: 4.7 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones..
SWD-491985-0820043944-001.
Contents Shortcuts ........................................................................................................................................................................................................................................
Documents .................................................................................................................................................................................................................................................
Set options for bedside clock mode ......................................................................................................................................................................................................... 118 Turn on the alarm .
Backlighting ..............................................................................................................................................................................................................................................
Maps troubleshooting................................................................................................................................................................................................................................ 193 BlackBerry Messenger .
Set your device to turn on and turn off automatically ........................................................................................................................................................................... 212 Reset the device ....
About BrickBreaker .................................................................................................................................................................................................................................... 252 BrickBreaker capsules.
Shortcuts BlackBerry basics shortcuts • To select an item, click (press) the screen. • To highlight an item, touch the screen lightly. • To move back a screen, press the Escape key. • To return to the Home screen, press the End key. • To scroll down, slide your finger up.
• If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press the Volume Up key quickly until audio boost turns on. Typing shortcuts • To insert a period, press the Space key twice.
Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key.
Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold. 1. During a call, press the Menu key. 2. Click Hold . To resume a call, press the Menu key. Click Resume . Turn on the speakerphone 1. During a call, press the Menu key.
To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 27 About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call.
Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
Voice mail Check your voice mail 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Call Voice Mail . Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system.
5. Press the Menu key. 6. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click Edit . Click a new contact. • To assign the contact to a different speed dial key, click Move . Click a new speed dial key.
1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Change the Voice Dialing Language field. 4. Press the Menu key. 5.
• To increase matches, set the Sensitivity field closer to Reject Less . • To reduce the number of incorrect matches, set the Sensitivity field closer to Reject More . 4. Press the Menu key. 5. Click Save . Improve voice recognition of numbers 1. On the Home screen or in a folder, click the Options icon.
Disconnect a contact from a conference call Depending on your wireless service provider and wireless network, this feature might not be supported. 1. During a conference call, press the Menu key. 2. Click Drop Call . 3. Click a contact. Leave a conference call Depending on your wireless service provider, this feature might not be supported.
Add notes to a call log 1. From the Home screen, press the Send key. 2. Click the call log icon. 3. Highlight a call log. 4. Press the Menu key. 5. Click View History . 6. Press the Menu key. 7. Click Add Notes . 8. Type call notes. 9. Press the Menu key.
5. Click View History . 6. Press the Menu key. 7. Click Edit Notes . 8. Press the Menu key. 9. Click Clear Field . 10. Press the Menu key. 11. Click Save . Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.
3. Click Options . 4. Click Call Forwarding . 5. Perform one of the following actions: • To forward all calls to a call forwarding number, select the Forward All Calls option. Change the Forward All Calls field to a call forwarding number. • To forward unanswered calls only, verify that the Forward All Calls field is set to Do Not Forward .
Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Forwarding . 5. Press the Menu key. 6. Click Edit Numbers .
Change the call blocking password 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Barring . 5. Press the Menu key. 6. Click Change Password . Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported.
1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List . 5. Press the Menu key. 6. Click New . 7. Type your PIN2 code. 8. Press the Menu key. 9. Type a name and a phone number. 10. Press the Menu key.
Smart dialing About smart dialing You can change smart-dialing options to specify a default country code and area code for phone numbers. If you specify a default country code and area code, when you make calls, you only need to dial a country code and area code when the codes differ from the codes that you specified in the smart-dialing options.
TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices.
If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you are already on a call, you receive calls to your active phone number only, and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail.
• To sort phone numbers or contacts by recency of use, change the Phone List View field to Most Recent . 6. Press the Menu key. 7. Click Save . To sort phone numbers or contacts by call logs again, change the Phone List View field to Call Log .
Answer calls automatically when you remove your device from the holster 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Auto Answer Calls field to Out Of Holster . 6. Press the Menu key.
• If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
My device does not recognize names or numbers in voice commands Try performing the following actions: • Say the first name and the last name of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less.
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key.
2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
• Type a contact name. • Type part of a contact name. Click a contact. 5. Type a message. 6. Press the key. 7. Click Send . Related topics Search for contacts in your organization's address book, 123 Mailing lists, 125 Send a PIN message 1. On the Home screen, click the Messages icon.
Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the key. 3. Click Compose MMS . 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once] .
2. Highlight the message. 3. Press the Menu key. 4. Click Delete . Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address.
View messages in a specific folder You can view email messages and MMS messages in a specific folder. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. In a message, press the Menu key.
Related topics Search for contacts in your organization's address book, 123 Mailing lists, 125 Delete the original text from a reply message 1. When replying to a message, press the Menu key.
10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device.
Create an email message filter To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature.
CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field. Importance: Set the importance level of email messages that the email message filter applies to.
5. Highlight an email message filter. 6. Press the Menu key. 7. Click Move . 8. Click the new location. Delete an email message filter 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5.
Request delivery or read confirmation for email messages Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Settings .
3. Click Options . 4. Click General Options . 5. Change the Hide Filed Messages field to Yes . 6. Press the Menu key. 7. Click Save . Receive only the first section of long email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key.
PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages.
SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging.
Options for SMS text messages Turn off AutoText for SMS text messages 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . View more of the history in SMS text messages 1.
Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in the Validity Period field.
5. Perform one of the following actions: • If a cell broadcast channel appears on the screen, select the check box beside the channel. • If a cell broadcast channel does not appear on the screen, highlight the Empty field. Press the Menu key. Click Add Channel .
MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
• Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment.
Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment . 4. Press the Menu key. 5. Click Add to Contacts . Save a media file from an MMS message 1. In an MMS message, press the Menu key.
2. Click Options . The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. On the Home screen or in a folder, click the Options icon. 2. Click MMS . 3. Set the Multimedia Reception and Automatic Retrieval fields to Home Only .
Set how long your device stores messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options .
About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts.
6. Press the Menu key. 7. Click Save . View call logs in the messages application 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click Call Logging . 5. Perform one of the following actions: • To show recent and missed calls in the messages application, select the All Calls option.
3. Click Firewall . 4. Press the Menu key. 5. Click Configure Exceptions . 6. Press the Menu key. 7. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN 8. Type the contact information. 9. Press the Enter key.
Sign or encrypt a message You can sign or encrypt email messages and PIN messages. 1. When composing a message, change the Encoding field. 2. If necessary, change the Classification field.
Add a certificate from a message 1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Import Sender’s certificate . Add a certificate from an attachment 1. In a message, click the certificate attachment. 2. Click Retrieve Certificate Attachment .
S/MIME-protected message status Digital signature indicators for S/MIME protected messages : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature.
2. Press the Menu key. 3. Click Check Sender’s Certificate or Check Sender’s Cert Chain . S/MIME-protected message options Change your signing or encryption certificate Your BlackBerry® device us.
About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on mess.
Request delivery notification for signed S/MIME-protected messages 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click S/MIME . 4. Change the Request S/MIME Receipts field to Yes . 5. Press the Menu key. 6.
I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you fr.
Attach a PGP key to a message You can attach a PGP® key to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach PGP Keys .
Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server . View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator.
: The key status is not current, or your device requires more data to verify the trust status of the key. : The sender’s PGP key is expired. PGP protected message options Change your signing and enc.
5. Press the Menu key. 6. Click Save . About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this featu.
5. Press the Menu key. 6. Click Save . Turn off the prompt that appears before a PGP protected message is truncated 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Change the Warn about truncated messages field to No .
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from. • Verify that your device is not blocking messages. For more information, contact your administrator.
Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletes the oldest messages from a message list. Your device does not delete saved messages.
I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support.
Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .
Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download . Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.
Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
4. Press the Enter key. View the content of a cell In a spreadsheet, click a spreadsheet cell. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a specific worksheet, click a worksheet. Click View .
Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page.
Zoom in to or out from a slide When viewing a presentation in slide view, touch the screen twice quickly. To zoom out, press the Escape key. Save a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Save Slide . 3. Type a name for the file.
Attachment troubleshooting A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped content bar.
Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera feature might not be supported.
1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Video Camera . 4. Click the record icon. 5. To pause recording, click the pause icon. Note: The approximate amount of memory available for saving videos appears on the lower part of the screen.
Change the location for storing pictures or videos 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder field.
Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
Media Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
Transfer a file between your device and your computer using mass storage mode or MTP Mass storage mode and MTP enable you to transfer files between a media card in your BlackBerry® device and your computer when you connect your device to your computer.
6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Ring Tones .
Play a media file on a web page 1. On a web page, click a media file. 2. Click Open . Shuffle songs 1. On the Home screen, click the Media icon. 2. Click Music . 3. Perform one of the following actions: • To shuffle all your songs, click Shuffle Songs .
4. Perform any of the following actions: • To pause recording, click the pause icon. To resume recording, click the record icon. • To stop recording, click the pause icon. Click the stop icon. Adjust the volume • To increase the volume, press the Volume Up key.
About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button to make a call using a voice command.
4. Highlight a standard playlist. 5. Press the Menu key. 6. Click View . 7. Perform any of the following actions: • To add a song, press the Menu key. Click Add Songs . Click a song. • To change the order of songs, highlight a song. Press the Menu key.
7. Click Save . Delete a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Highlight a playlist. 4. Press the Menu key. 5. Click Delete . View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type.
10. Click Move Into . Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a song, ring tone, video, or voice note.
4. If necessary, click a folder. 5. Highlight a picture. 6. Press the Menu key. 7. Click View Slide Show . To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. On the Home screen, click the Media icon.
Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image .
Move a picture You can only move pictures that you added. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Highlight a picture. 5. Press the Menu key. 6. Click Move . 7. Navigate to the new location. 8. Highlight a picture folder.
5. Complete the instructions on the screen. View the amount of available memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory . About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device.
Change how you transfer files between your device and your computer 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory . 3. Perform one of the following actions: • To use mass storage mode to transfer files between your BlackBerry® device and your computer, set the Mass Storage Mode Support field to On .
Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file.
Lock your device, 218 Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan.
Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider.
Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page.
Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1.
Send a link or picture from a web page 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key.
Add a bookmark for a web page Depending on the browser configuration that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser configuration.
4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder. 5. Press the Menu key.
Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content.
3. Click Get Audio . Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened .
3. Click Options . 4. Click General Properties . 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options . Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page.
Change display options for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Browser Configuration . 5. Perform any of the following actions: • To view background images, select the Use Background Images check box.
• Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options . Clear a browser cache 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Beside a cache type, click Clear .
Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES.
Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only . To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, change this field to Allow Weak .
4. Press the Menu key. 5. Click Add Host . 6. Perform one of the following actions: • If the TLS Default field is set to Proxy , in the Host Name field, type the web address for the content server. • If the TLS Default field is set to Handheld , in the Host Name field, type the web address for the content server.
Set whether your BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services.
To stop receiving this prompt, in the browser options, click General Properties . Clear the Prompt Before Switching to WAP for streaming media check box.
Date, time, and alarm Set the date and time 1. In the clock, press the Menu key. 2. Click Options . 3. Click Set Time . 4. Click the Time field. 5. Slide your finger to select a time.
5. Press the Menu key. 6. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. On the Home screen, click the Clock icon. 2. Press the Menu key. 3. Click Options . 4. Set the Clock Face , Stopwatch Face or Timer Face fields.
3. Click Options . 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No .
Use the stopwatch 1. On the Home screen, click the Clock icon. 2. Press the Menu key. 3. Click Stopwatch . 4. Click the start/stop icon. 5. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again.
Date, time, and alarm troubleshooting The time on my device is incorrect 1. In the clock options, click Set Time . 2. Try performing the following actions: • If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.
Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact . 2. Type the contact information. 3. Press the key. 4. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact.
Add a pause or a wait to a phone number 1. After typing the main part of a phone number in a phone number field, press the Menu key. 2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the Menu key. 5. Click Save . View a contact In the contact list, click a contact.
• To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup . • To start a new contact lookup, click Lookup . Customizing contacts Assign a ring tone to a contact 1. In the contact list, highlight a contact.
11. Press the Menu key. 12. Click Crop and Save . Delete the caller ID picture for a contact 1. In the contact list, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Highlight the caller ID picture. 5. Press the Menu key. 6. Click Delete Picture .
6. Press the Menu key. 7. Click Save Group . Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, click a contact.
Contact list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options . 3. If necessary, click General Options .
Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer.
2. Press the key. 3. Click New . 4. Type the appointment information. 5. If the appointment recurs, change the Recurrence field. 6. Press the key. 7. Click Save .
6. Press the Menu key. 7. Click Save . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key.
Related topics Turn off your device, 212 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month).
1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the Menu key. 3. Click one of the following menu items: • Invite Attendee • Change Attendee • Remove Attendee 4. Press the Menu key. 5. Click Save . Send an email message to all meeting participants 1.
Change the snooze time for reminders, 133 Change the start and end time for days 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Start of Day and End of Day fields. 6. Press the Menu key.
3. Click Options . 4. Click General Options . 5. Change the First Day of Week field. 6. Press the Menu key. 7. Click Save . Hide free time in Agenda view 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options .
2. In an application, press the Menu key. 3. Click Options . 4. If necessary, click General Options . 5. Change the Confirm Delete field to No . 6. Press the Menu key. 7. Click Save . View the number of calendar entries stored in a calendar 1. On the Home screen, click the Calendar icon.
Change the calendar that reminds you of appointments 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click a calendar. 5. Change the Display Reminders field. 6. Press the Menu key. 7. Click Save . Change the default calendar 1.
Tasks Task basics Create a task 1. On the Home screen or in a folder, click the Tasks icon. 2. Click Add Task . 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save .
• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. On the Home screen or in a folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed .
6. Click Save . Change the snooze time for reminders 1. On the Home screen, click the Calendar or Tasks icon. 2. Press the Menu key. 3. Click Options . 4. If necessary, click General Options . 5. Change the Snooze field. 6. Press the Menu key. 7. Click Save .
Memos Memo basics Create a memo 1. On the Home screen or in a folder, click the MemoPad icon. 2. Click Add Memo . 3. Type the memo information. 4. Press the Menu key. 5. Click Save . Change a memo 1. On the Home screen or in a folder, click the MemoPad icon.
Delete a memo 1. On the Home screen or in a folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Delete . Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.
Create a category for contacts, tasks, or memos 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter . 3. Press the Menu key. 4. Click New . 5. Type a name for the category. 6. Press the Enter key. Categorize a contact, task, or memo 1.
Calculator Use the calculator If you are using your BlackBerry® device in landscape view, there are additional functions available for use. • If you are using your device in portrait view, to use the alternate function on a key, press the Arrow key.
Notifications Notification basics About notifications and sound profiles Sound profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has seven preloaded sound profiles: Loud, Medium, Silent, Vibrate Only, Normal, Phone Calls Only, and All Alerts Off.
Silence your device In the sounds application, perform one of the following actions: • To receive LED notification only, click Silent . • To receive vibrate notification only, click Vibrate Only . • To turn off all notification, including ring tones and notifications for specific contacts and LED notification, click All Alerts Off .
11. Click Save . Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Ring Tones . 3. Click All Ring Tones . 4. Press the Menu key. 5. Click Download Ring Tones .
To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On . Turn on LED notification for wireless coverage 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the LED Coverage Indicator field to On .
Typing Typing basics Type a symbol Perform one of the following actions: • If you are using your BlackBerry® device in portrait view with the SureType® keyboard, press the Symbol key. To view more symbols, press the Symbol key again. Click a symbol.
Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection . Set the cursor speed 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Rate field. 4. Press the Menu key.
2. Set the Portrait View Keyboard field. 3. Press the Menu key. 4. Click Save . Typing input methods About typing When you need to type, your BlackBerry® device displays one of three keyboard styles automatically, based on the field that you type in and the orientation of your device.
For example, to type run , you would press the R key twice, the U key once, and the N key twice. Switch typing input methods 1. On the Home screen or in a folder, click the Options icon. 2. Click Language . 3. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to <Language> Multitap .
Arabic typing input method Type in Arabic using SureType technology To perform this task, you must be using your BlackBerry® device in landscape view. You can only perform this task if your keyboard displays Arabic letters. 1. Press the letter key for each letter in a word until you have typed the entire word.
Korean typing input method Typing tips for the Korean typing input method • To type the alternate character on a key, press the key twice. • To type a number, hold the number key. • To convert a Hangul character to its equivalent Chinese character, on the Home screen, click the Options icon.
Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Change one or more options.
9. Press the Menu key. 10. Click Save . Delete a word from the custom dictionary 1. On the Home screen or in a folder, click the Options icon. 2. Click Spell Check . 3. Click Custom Dictionary . 4. Highlight a word. 5. Press the Menu key. 6. Click Delete .
6. Change the word. 7. Press the Enter key. 8. Press the Menu key. 9. Click Save . Delete a word from the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word. 4. Press the Menu key. 5. Click Delete .
AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes.
3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save . Delete an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText . 3. Highlight an AutoText entry. 4. Press the Menu key.
Typing troubleshooting SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list.
Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon.
4. Press the Menu key. 5. Click Save . Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon.
Display and keyboard Backlighting About backlighting The backlighting for the screen is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a folder, click the Options icon.
2. Click Pictures . 3. Click a category. 4. Highlight a picture. 5. Press the key. 6. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Depending on your wireless service plan, this feature might not be supported.
Add an application folder 1. On the Home screen, press the Menu key. 2. Click Add Folder . 3. Type a name for the folder. 4. To change the folder icon, click the Icon field. Slide your finger left or right to view the folder icons. Click a folder icon.
Keyboard options Turn on key tones 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Tone field to On . 4. Press the Menu key. 5. Click Save . Set the cursor speed 1. On the Home screen or in a folder, click the Options icon.
Switch themes 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme . 3. Click a theme. Delete a theme You can only delete themes that you have downloaded to your BlackBerry® device. 1. On the Home screen or in a folder, click the Options icon.
Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power.
Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your .
Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages.
Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find .
Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for.
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network.
7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld .
Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation .
Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete it from your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete.
Reconcile email messages over the wireless network, 172 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders.
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset.
Connect to a paired Bluetooth enabled device To perform this task, you must turn on Bluetooth® technology. 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth . 3. Highlight a Bluetooth enabled device. 4. Press the Menu key.
7. Click Save . Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you added. 1. On the Home screen, click the Media icon. 2. Click a media type. 3.
Bluetooth technology options Prevent your device from sharing contacts with Bluetooth enabled devices 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth . 3. Press the Menu key. 4. Click Options . 5. Change the Contacts Transfer field.
5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save . Turn off Bluetooth connection notification 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth . 3. Press the Menu key.
Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. Headset (HSP) This profile allows you to connect your BlackBerry device to Bluetooth® enabled headsets that support the Headset profile.
Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth . 3. Press the Menu key.
I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device.
GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services.
3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key.
Maps Map basics Get directions 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting loca.
• To specify your current location, click Where I Am . Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address . To type location information in specific address fields, select the Advanced check box.
Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information. 8.
3. Click Add To Favorites . 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file the bookmark in a different location, change the Folder field. 5. Click OK . Change a bookmark for a location or route 1.
4. Click Favorites . 5. Highlight a bookmark. 6. Press the Menu key. 7. Click Move . 8. Click a new location. Map options Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver.
2. Click North Up . To view the direction that you are moving at the top of the map again, press the Menu key. Click Track Up . Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard .
View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower- left corner of the screen. 1. On the Home screen, click the Media icon. 2.
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact .
Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key.
4. Click OK . Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group.
Add an emoticon 1. During a BlackBerry® Messenger conversation, press the Emoticon key. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File . 3. Navigate to a folder that contains pictures or audio files.
5. Click Save . To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes . Prevent conversations from appearing in the main message list 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options .
4. Type a message. 5. Click OK . Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key.
Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Allow Now Playing presence status field to Yes . To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No .
Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, click the application. • If the application that you want to switch to does not appear, click Home Screen .
Legal notice, 263 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server , you might not be able to delete some third-party applications. For more information, contact your administrator.
• to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the BlackBerry Device Software.
Return to the previous version of the BlackBerry Device Software You can only return to the previous version of the BlackBerry® Device Software within 30 days of updating the software. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options .
• On the Home screen, click Options . Click Advanced Options . Click Applications . Highlight the application. Press the Menu key. Click Compatibility Mode . To turn off compatibility mode, repeat the steps that you performed to turn on compatibility mode.
Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device.
Red: Bluetooth technology is turned off. Turn on LED notification for wireless coverage 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard . 3. Set the LED Coverage Indicator field to On . 4. Press the Menu key. 5. Click Save .
Add a wireless network to the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon.
Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network . 3. Press the Menu key. 4. Click My Preferred Network List . 5. Highlight a wireless network.
Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS network. Your device is designed to switch to an appropriate wireless network automatically when you travel.
Turn off a wireless connection, 206 Switch wireless networks manually, 210 User Guide Wireless network coverage 211.
Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task.
• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. • Set backlighting to remain on for a shorter period of time and lower its brightness.
• Delete applications and languages that you do not use. • If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To use less memory, try changing options for email messages, calendar entries, and media files.
SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card.
2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SIM Phone Book . 5. Press the Menu key. 6. Click Save . Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key.
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code.
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen.
To unlock the screen, press the Power key or the Power/Lock key again. If necessary, type your device password. Set a limit for device password attempts 1. On the Home screen or in a folder, click the Options icon. 2. Click Password . 3. Set the Number of Password Attempts field.
Set criteria for randomly generated passwords 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Options . 4. Set the random password fields. 5. Press the Menu key. 6. Click Save . View a password in the password keeper In the password keeper, click a password.
6. Press the Menu key. 7. Click Save . Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4. Click Delete . Change the password keeper password 1.
Encryption About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.
Protect your device data To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. Change the Content Protection field to Enabled .
About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos.
• To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No . • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle field to No .
8. Click Search . 9. Click a certificate. 10. Click Add Certificate to Key Store . View properties for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Click a certificate.
This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. On the Home screen or in a folder, click the Options icon.
6. Click Show Chain . Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good.
Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers. 1. On the Home screen or in a folder, click the Options icon.
Certificate options Change the display name for a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Highlight a certificate. 5. Press the Menu key. 6. Click Change Label . 7.
Turn off the fetch status prompt that appears when you add a certificate to the key store 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Press the Menu key. 5. Click Fetch Certificates . 6. Press the Menu key.
5. Click Download Keys . Download an updated PGP key from an LDAP certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click PGP keys . 4. Highlight a PGP® key. 5. Press the Menu key. 6. Click Fetch Updated PGP Key .
Fingerprint: This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key When you send a PGP® key, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. On the Home screen or in a folder, click the Options icon.
: The PGP key is trusted and valid, and the revocation status of the PGP key is good. : The revocation status of the PGP key is unknown or the key is weak. : The PGP key is untrusted, revoked, expired, not valid, or cannot be verified. Check the revocation status of a PGP key 1.
PGP key revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Superseded: A new PGP® key is replacing an existing PGP key. Key Compromise: A person who is not the key subject might have discovered the private key value.
9. Press the Menu key. 10. Click Save . When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store 1.
7. Press the Menu key. 8. Click Save . Change connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Certificate Servers . 4. Highlight a certificate server. 5.
Send connection information for a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click Certificate Servers . 4. Highlight a certificate server. 5. Press the Menu key. 6. Click Email Server or PIN Server .
5. Click Change Password . Synchronize the key store password with the device password If you synchronize the key store password with the device password, when you change the device password, the key store password changes to match it automatically. 1.
Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data.
Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys.
2. Click Security Options . 3. Click Certificates . 4. Press the Menu key. 5. Click Import Smart Card Certs . 6. Type your smart card password. 7. Select the check box beside a certificate. 8. Click OK . 9. Type your key store password. 10. Click OK .
Switch smart password filters In a blank password field, press the Enter key. The indicator for the new smart password filter appears beside the password field. Prerequisites: Using authentication certificates • Your BlackBerry® device must have the correct smart card driver and smart card reader driver installed.
3. Click Smart Card . 4. Change the PIN Caching field to Enabled . 5. Press the Menu key. 6. Click Save . Your BlackBerry® device stores the pass phrase for the same length of time as it stores your key store password. Turn off notification for smart card connections 1.
Verify security software 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. Press the Menu key.
4. Type the APN information. 5. Press the Menu key. 6. Click Save . Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications.
Phone: Set whether third-party applications can make calls or access call logs. Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network.
Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos.
Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report.
2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report. 6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient.
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle.
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, slide your finger left or right.
Check the high scores on the BrickBreaker web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click High Scores .
Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole™ game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words.
Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time.
Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name.
• To set bonuses for a game, set the Bonuses field. 3. Click OK . Change your screen name 1. On the Multiplayer Game Setup screen, click your screen name. 2. Click Change Screen Name . 3. Type a new screen name. 4. Press the Enter key. Chat with other players 1.
Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled .
FDN Fixed Dialing Number FIPS Federal Information Processing Standards GPS Global Positioning System GSM Global System for Mobile communications® HTTP Hypertext Transfer Protocol IP Internet Protocol.
OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. personal certificate A personal certificate is a certificate that a certificate authority assigns to a user. personal PGP key A personal PGP® key is made up of a PGP public key and PGP private key for a user.
SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Pro.
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An important point after buying a device Blackberry Storm 9500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Blackberry Storm 9500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Blackberry Storm 9500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Blackberry Storm 9500 you will learn all the available features of the product, as well as information on its operation. The information that you get Blackberry Storm 9500 will certainly help you make a decision on the purchase.
If you already are a holder of Blackberry Storm 9500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Blackberry Storm 9500.
However, one of the most important roles played by the user manual is to help in solving problems with Blackberry Storm 9500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Blackberry Storm 9500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
