Instruction/ maintenance manual of the product Bold 9000 Blackberry
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BlackBerry Bold 9000 Smartphone Version: 4.6 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones..
SWD-412896-0511021739-001.
Contents Shortcuts ........................................................................................................................................................................................................................................
Message shortcuts ..................................................................................................................................................................................................................................... 60 S/MIME-protected messages .
Browser troubleshooting ........................................................................................................................................................................................................................... 120 Date, time, and alarm .
Change the display language ................................................................................................................................................................................................................... 164 Add a display language .
Bluetooth technology ................................................................................................................................................................................................................................ 185 Bluetooth technology basics .
Network connection indicators ................................................................................................................................................................................................................ 212 Turn on wireless coverage notification .
Memory cleaning........................................................................................................................................................................................................................................ 236 Certificates .
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key.
• To reply to all in an email message or a PIN message, press L . • To forward a message, press F . • To file a highlighted email message, press I . • To view the email address of a contact, highlight the contact in the To or From field. Press Q .
• To move to the previous slide when viewing a presentation in slide view, press P . • To move to the last cursor position after closing and reopening a presentation attachment that you were viewing in text view or in text and slide view, press G .
• To close the browser, press and hold the Escape key. On a web page • To switch between Column view and Page view, press Z . • To zoom in to a web page, press I . • To zoom out from a web page, press O . • To move to a specific web page, press G .
Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized. • To capitalize a letter, hold the letter key until the capitalized letter appears. • To type the alternate character on a key, press the Alt key and the character key.
• To view status information at the top of a map, press U . To hide status information at the top of a map, press U again. • To view tracking information at the bottom of a map while you are tracking your movement, press the Space key. To hide tracking information at the bottom of a map, press the Space key again.
Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key.
Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold. 1. During a call, press the Menu key. 2. Click Hold . To resume a call, press the Menu key. Click Resume . Turn on the speakerphone During a call, press the Speakerphone key.
3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 30 About using a headset You can purchase an optional headset to use with your BlackBerry® device.
Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
Voice mail Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone application, press the Menu key.
• To change the contact that is assigned to a speed dial key, click Edit . Click a new contact. • To assign the contact to a different speed dial key, click Move . Click a new speed dial key. • To delete the contact from the speed dial list, click Delete .
3. Change the Voice Dialing Language field. 4. Press the Menu key. 5. Click Save . Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible matches, or a choice list.
4. Press the Menu key. 5. Click Save . Improve voice recognition of numbers 1. On the Home screen, click the Options icon. 2. Click Voice Dialing . 3. Press the Menu key. 4. Click Adapt Digits . 5. Complete the instructions on the screen. Conference calls Make a conference call 1.
Disconnect a contact from a conference call Depending on your wireless service provider and wireless network, this feature might not be supported. 1. During a conference call, press the Menu key. 2. Click Drop Call . 3. Click a contact. Leave a conference call Depending on your wireless service provider, this feature might not be supported.
5. Click Add Notes . 6. Type call notes. 7. Press the Menu key. 8. Click Save . Change call log notes 1. In the phone application, highlight a call log. 2. Press the Menu key. 3. Click View History . 4. Press the Menu key. 5. Click Edit Notes . 6. Change the call notes.
1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Waiting . 4. Change the Call Waiting Enabled field to Yes . 5. Press the Menu key. 6. Click Save . To turn off call waiting, change the Call Waiting Enabled field to No .
4. Press the Menu key. 5. Click New Number . 6. Type a phone number. 7. Press the Enter key. 8. Press the Menu key. 9. Click Close . Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. In the phone application, press the Menu key.
To use the blocked calling feature, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature might not be supported.
Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options . 4. Click FDN Phone List .
Delete a contact from your fixed dialing list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click FDN Phone List . 4. Highlight a contact. 5. Press the Menu key. 6. Click Delete . Smart dialing About smart dialing You can change smart-dialing options to specify a default country code and area code for phone numbers.
5. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 6. In the Extension Length field, set the default length for extensions. 7. Press the Menu key. 8. Click Save . TTY support Depending on your wireless service provider, this feature might not be supported.
• Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVS Client phone number. If you have more than one phone number associated with your device, you can switch the phone number that you use as your active phone number.
Hide or display your phone number when you make calls The wireless network can override the option that you choose. 1. In the phone application, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform one of the following actions: • To request that your phone number is hidden, change the Restrict My Identity field to Always .
Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service provider. 1. In the phone application, press the Menu key. 2. Click Status . 3. Click Last Call or Total Calls .
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off.
My device does not recognize names or numbers in voice commands Try performing the following actions: • Say the first name and the last name of your contact. • If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less.
Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key.
2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
• Type a contact name. • Type part of a contact name. Click a contact. 5. Type a message. 6. Press the key. 7. Click Send . Related topics Search for contacts in your organization's address book, 126 Mailing lists, 128 Send a PIN message 1. On the Home screen, click the Messages icon.
Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the key. 3. Click Compose MMS . 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once] .
2. Highlight the message. 3. Press the Menu key. 4. Click Delete . Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address.
View messages in a specific folder You can view email messages and MMS messages in a specific folder. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder . 4. Click a folder. Delete a message 1. In a message, press the Menu key.
Related topics Search for contacts in your organization's address book, 126 Mailing lists, 128 Delete the original text from a reply message 1. When replying to a message, press the Menu key.
10. Click Save . Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device.
Create an email message filter To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature.
CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field. Importance: Set the importance level of email messages that the email message filter applies to.
5. Highlight an email message filter. 6. Press the Menu key. 7. Click Move . 8. Click the new location. Delete an email message filter 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Filters . 5.
Request delivery or read confirmation for email messages Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Settings .
3. Click Options . 4. Click General Options . 5. Change the Hide Filed Messages field to Yes . 6. Press the Menu key. 7. Click Save . Receive only the first section of long email messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key.
PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages.
SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging.
Options for SMS text messages Turn off AutoText for SMS text messages 1. On the Home screen, click the Options icon. 2. Click SMS . 3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . View more of the history in SMS text messages 1.
Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in the Validity Period field.
5. Perform one of the following actions: • If a cell broadcast channel appears on the screen, select the check box beside the channel. • If a cell broadcast channel does not appear on the screen, highlight the Empty field. Press the Menu key. Click Add Channel .
MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
• Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment.
Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment . 4. Press the Menu key. 5. Click Add to Contacts . Save a media file from an MMS message 1. In an MMS message, press the Menu key.
2. Click Options . The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. On the Home screen, click the Options icon. 2. Click MMS . 3. Set the Multimedia Reception and Automatic Retrieval fields to Home Only .
Set how long your device stores messages 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options .
About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts.
6. Press the Menu key. 7. Click Save . View call logs in a message list 1. In the phone application, press the Menu key. 2. Click Options . 3. Click Call Logging . 4. Select an option for a call log type. To hide call logs in a message list, select the None option.
4. Press the Menu key. 5. Click Configure Exceptions . 6. Press the Menu key. 7. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN 8. Type the contact information. 9. Press the Enter key. 10. Press the Menu key.
• To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key. • To move down a screen, press the Space key. • To move to the top of a message list, press T . • To move to the bottom of a message list, press B .
4. Set the Use Password-Based Encryption field to Yes . 5. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. 6. If you are signing the message, in the Signing Options section, select a certificate.
Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1.
: Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device.
6. Click Save . Change options for downloading attachments in encrypted messages 1. On the Home screen, click the Options icon. 2. Click Security Options .
Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously.
5. Press the Menu key. 6. Click Save . To turn on the prompt again, change the Warn about truncated messages field to Yes . Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use 1. On the Home screen, click the Options icon.
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
3. Highlight a PGP key. 4. Press the Menu key. 5. Click Continue . Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key.
View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key.
PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages.
About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on mess.
Turn off the prompt that appears before a PGP protected message is truncated 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Change the Warn about truncated messages field to No . 5. Press the Menu key. 6. Click Save .
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from.
View messages in a specific folder, 40 Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletes the oldest messages from a message list.
I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support.
Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .
Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download . Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.
Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
4. Press the Enter key. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents . To move to a specific worksheet, click a worksheet. Click View .
Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents . To move to a specific page, click a page.
Zoom in to or out from a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Zoom . 3. Roll the trackball up or down. To zoom back to the original slide size, press the Menu key. Click Fit to Screen . Save a slide 1. When viewing a presentation in slide view, press the Menu key.
• To move to the last cursor position after closing and reopening an attachment, press G . In a spreadsheet • To move to a specific cell, press G . • To view the content of a cell, press the Space key. • To switch worksheets, press V . Highlight a worksheet.
Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera feature might not be supported.
Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Camera icon. 2. In the video camera, click the trackball. 3. To pause recording, click the trackball again.
Change the location for storing pictures or videos 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options . 4. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder field.
Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
2. Click Save . 3. Type a name for the song or video. 4. Click Save . Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device.
Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Press the Menu key. 5. Click Download Images . Playing media files and recording voice notes Play a media file 1.
Pause a media file When playing a song, video, or voice note, click the pause icon. To resume playing the song, video, or voice note, click the play icon. Fast-forward or rewind a media file 1. When playing a song, video, or voice note, click the progress bar.
3. Click Options . 4. Change the Audio Boost field to On . 5. Press the Menu key. 6. Click Save . Improve sound quality for media files Depending on your BlackBerry® device, this feature might not be supported. You can only improve sound quality when you use stereo headphones with your device.
Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs.
Create an automatic playlist 1. In the media application, click Music . 2. Click Playlists . 3. Click New Playlist . 4. Click Automatic Playlist . 5. Type a name for the playlist. 6. Click the plus sign ( + ) beside Artists , Albums , or Genres . 7. Click an artist, album, or genre.
View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a media file. 5. Press the Menu key. 6. Click Properties . Rename a media file You can only rename songs, ring tones, videos, or voice notes that you added.
4. Press the Menu key. 5. Click Delete . Note: If you delete a ring tone that you use in a notification profile, the notification profile uses the default ring tone. Viewing pictures View a picture 1. On the Home screen, click the Media icon. 2. Click Pictures .
Change the number of seconds between slides in a slide show 1. On the Home screen, click the Media icon. 2. In the media application, press the Menu key. 3. Click Options . 4. Change the Slide Show Interval field. 5. Press the Menu key. 6. Click Save .
Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image .
Move a picture You can only move pictures that you added. 1. On the Home screen, click the Media icon. 2. Click Pictures . 3. Click a category. 4. Highlight a picture. 5. Press the Menu key. 6. Click Move . 7. Navigate to the new location. 8. Highlight a picture folder.
5. Complete the instructions on the screen. View the amount of available memory 1. On the Home screen, click the Options icon. 2. To view the amount of memory available for application data or for storing files in the BlackBerry® device memory or on a media card, click Memory .
Turn off mass storage mode 1. On the Home screen, click the Options icon. 2. Click Memory . 3. Change the Mass Storage Mode Support field to Off . 4. Press the Menu key. 5. Click Save . Turn off the mass storage mode prompt 1. On the Home screen, click the Options icon.
Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file.
Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan.
Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider.
Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page.
3. Click Close . Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highlight or pause on a link or picture.
Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open . Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3.
3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for updates.
4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark. 5. Press the Menu key. 6.
If one or more web feeds are available on a web page, the Add Web Feed option appears in the menu. Subscribe to a web feed 1. On a web page, press the Menu key. 2. Click Add Web Feed . 3. Select the check box beside a web feed. 4. In the Auto Synchronize field, set how often the browser should check for updates to the web feed.
5. Click Edit Bookmark . 6. Change the web feed. 7. Click Accept . File a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a web feed. 4. Press the Menu key. 5. Click Move Bookmark . 6. Click the new location. Delete a web feed 1.
• In the Home Page Address field, type a web address. • Change the Start Page field. 6. Press the Menu key. 7. Click Save Options . Change JavaScript options 1. In the browser, press the Menu key. 2. Click Options . 3. Click Browser Configuration .
Change font options for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click General Properties . 5. Perform any of the following actions: • Change the Default Font Family and Default Font Size fields.
Clear the browser history 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options . 4. Click Cache Operations . 5. Click Clear History . 6. Press the Escape key. About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience.
Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES.
Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only . To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, change this field to Allow Weak .
4. Press the Menu key. 5. Click Add Host . 6. Perform one of the following actions: • If the TLS Default field is set to Proxy , in the Host Name field, type the web address for the content server. • If the TLS Default field is set to Handheld , in the Host Name field, type the web address for the content server.
Set whether your BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services.
• To hide the banner, press U . To view the banner, press U . • To open the browser options, in the browser, press S . Navigate a web page • To move up a screen, press the Shift key and the Space key. • To move down a screen, press the Space key.
Date, time, and alarm Set the date and time 1. In the clock, press the Menu key. 2. Click Options . 3. Click Set Time . 4. Click the Time field. 5. Roll the trackball to select a time.
5. Click Save . Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. In the clock, press the Menu key. 2. Click Options . 3. Set the Clock Face , Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5.
• To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No . 4. Press the Menu key. 5. Click Save . Turn on the alarm 1. In the clock, press the Menu key. 2. Click Set Alarm . 3. Roll the trackball over the text beside the alarm time to highlight On or Weekdays .
• To send the results, press the Menu key. Click Send Results . Click a message type. Set the timer 1. In the clock, press the Menu key. 2. Click Timer . 3. Press the Menu key. 4. Click Set Timer . 5. Type the length of time to count down. 6. Click Start .
Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact . 2. Type the contact information. 3. Press the key. 4. Click Save . Add a contact from a message, call log, or web page 1. In a message, a call log, or on a web page, highlight a contact.
Add a pause or a wait to a phone number 1. After typing the main part of a phone number in a phone number field, press the Menu key. 2. Click Add Pause or Add Wait . 3. Type the additional numbers. 4. Press the Menu key. 5. Click Save . View a contact In the contact list, click a contact.
• To delete a contact from the contact lookup results, click Delete . • To delete the contact lookup results, click Delete Lookup . • To start a new contact lookup, click Lookup . Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications.
4. Highlight the caller ID picture. 5. Press the Menu key. 6. Click Replace Picture . 7. Highlight a picture. 8. Press the Menu key. 9. Click Select . 10. Center the picture in the box. 11. Press the Menu key. 12. Click Crop and Save . Delete the caller ID picture for a contact 1.
2. Press the Menu key. 3. Click Edit Group . 4. Click a contact. 5. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group . Note: When you delete a contact from a mailing list, the contact remains in your contact list.
5. Press the Menu key. 6. Click Save . Contact list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Sort By field. 5. Press the Menu key.
Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer.
2. Press the key. 3. Click New . 4. Type the appointment information. 5. If the appointment recurs, change the Recurrence field. 6. Press the key. 7. Click Save .
Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Schedule an alarm 1. On the Home screen, click the Calendar icon. 2. Press the key. 3. Click New Alarm .
Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
2. Click View Calendar . To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature.
2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Initial View field. 6. Press the Menu key. 7. Click Save . Change the default reminder time for calendar entries 1. On the Home screen, click the Calendar icon. 2. Press the Menu key.
4. Change the Messaging (CMIME) field or the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save . View tasks in a calendar 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5.
Change how long your device stores calendar entries 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options . 4. Click General Options . 5. Change the Keep Appointments field. 6. Press the Menu key. 7. Click Save . Your BlackBerry® device deletes calendar entries that are older than the number of days that you set.
Switch calendars 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Select Calendar . 4. Click a calendar. Use color to differentiate calendars 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options .
• To move to the next day, week, or month, press the Space key. • To move to the previous day, week, or month, press the Shift key and the Space key.
Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. On the Home screen or in a folder, click the Tasks icon. 2. Highlight a task.
• To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All . • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary . • To stop checking spelling, press the Menu key. Click Cancel Spell Check .
Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key.
Send a task or memo 1. On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. 2. Highlight a task or memo. 3. Press the Menu key. 4. Click Forward As . 5. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.
3. Click Options . The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.
Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key. 2. Click Categories . 3. Clear the check box beside the category. 4. Press the Menu key. 5. Click Save . Delete a category 1. In the contact list, task list, or memo list, press the Menu key.
Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off.
11. To set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save . Change a notification profile 1. In the profile list, click Advanced . 2. Highlight a notification profile. 3. Press the Menu key. 4.
• To turn off all notification, including notification profile exceptions and LED notification, click Off . Related topics Silence the alarm, 123 Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon.
6. Press the Menu key. 7. Click Save . To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On . Turn on wireless coverage notification 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard .
10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save . Change the order of notification profile exceptions 1. In the profile list, click Advanced . 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Move .
About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From <contact>".
Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right.
Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection . Set the cursor speed 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Rate field. 4. Press the Menu key. 5. Click Save .
Typing input methods Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian.
Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters. 1. Press the letter key for each letter in a word until you have typed the entire word.
• To change the segmentation, highlight the segment. Hold the Alt key and roll the trackball. Press the Space key to convert the segment again. • To open a list of alternate conversions, press the Space key. Click a conversion from the list that appears.
• To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All . • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary . • To stop checking spelling, press the Menu key.
Add a word to the custom dictionary 1. In the device options, click Spell Check . 2. Click Custom Dictionary . 3. Press the Menu key. 4. Click New . 5. Type a word or letter combination. 6. Click the trackball. Change a word in the custom dictionary 1.
4. Click New . 5. Type a word or letter combination. 6. Press the Enter key. 7. Press the Menu key. 8. Click Save . Change a word in the custom dictionary 1. On the Home screen, click the Options icon. 2. Click Custom Dictionary . 3. Highlight a word.
By default, your BlackBerry® device recognizes contacts when you type them. 1. On the Home screen, click the Options icon. 2. Click Language . 3. Click Input Options . 4. Clear the Use Contacts as Data Source check box. 5. Press the Menu key. 6. Click Save .
3. Set the Disable AutoText field to Yes . 4. Press the Menu key. 5. Click Save . Change an AutoText entry 1. On the Home screen, click the Options icon. 2. Click AutoText . 3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key.
• To highlight a line of text, press the Shift key and roll the trackball up or down. • To highlight text character by character, hold the Shift key and roll the trackball left or right. • To cancel a text selection, press the Escape key. • To cut highlighted text when typing, press the Shift key and the Backspace/Delete key.
Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen, click the Options icon. 2.
4. Press the Menu key. 5. Click Save . Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian. 1. On the Home screen, click the Options icon. 2. Click Language .
1. On the Home screen, click the Options icon. 2. On the Language screen, verify whether the Input Language Selection Shortcut field is set to Alt-Enter or Shift-Space . 3. Perform one of the following actions: • If the Input Language Selection Shortcut field is set to Alt-Enter , while typing hold the Alt key and press the Enter key.
4. Press the Menu key. 5. Click Save . Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters.
Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen, click the Options icon.
2. Click Pictures . 3. Click a category. 4. Highlight a picture. 5. Press the key. 6. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Depending on your wireless service plan, this feature might not be supported.
3. Type a name for the folder. 4. To change the folder icon, in the Icon field, click the trackball. Roll the trackball to highlight a folder icon. Click a folder icon. 5. Click Add . Change an application folder You can only rename application folders that you create.
Keyboard options Turn on key tones 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Key Tone field to On . 4. Press the Menu key. 5. Click Save . Turn off trackball sounds 1. On the Home screen, click the Options icon.
Set the trackball sensitivity You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard . 3. Set the Horizontal Sensitivity and Vertical Sensitivity fields.
Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen, click the Options icon. 2. Click Theme . 3. Press the Menu key. 4. Click Download Themes . Accessibility options Change the contrast You can change the color contrast to grayscale or reverse contrast.
• Assign a different application to the key. User Guide Display troubleshooting 174.
Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your .
Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages.
Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find .
Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for.
Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a message, press S .
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network.
7. Press the Menu key. 8. Click Save . It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld .
Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options . 4. Click Email Reconciliation .
Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete it from your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete.
Reconcile email messages over the wireless network, 180 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders.
Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset.
5. Click Connect . To disconnect from a paired Bluetooth enabled device, highlight the device. Press the Menu key. Click Disconnect . Related topics Turn on Bluetooth technology, 185 Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology.
5. Press the Menu key. 6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. On the Home screen, click the Options icon. 2. Click Bluetooth . 3. Highlight a paired Bluetooth® enabled device.
Restrict outgoing calls 1. On the Home screen, click the Options icon. 2. Click Bluetooth . 3. Press the Menu key. 4. Click Options . 5. Set the Allow outgoing calls field to Never or If Unlocked . 6. Press the Menu key. 7. Click Save . Make your BlackBerry device discoverable 1.
Turn off the prompt that appears when connecting or pairing 1. On the Home screen, click the Options icon. 2. Click Bluetooth . 3. Highlight a Bluetooth® enabled device. 4. Press the Menu key. 5. Click Device Properties . 6. Set the Trusted field to Yes .
Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network.
4. Click Options . 5. Change the Connect on Power Up field to No . 6. Press the Menu key. 7. Click Save . Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.
GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services.
3. Click GPS . 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled . • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming . 5. Press the Menu key.
Maps Map basics Get directions 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions . 4. Perform one of the following actions to specify a starting loca.
• To specify your current location, click Where I Am . Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address . To type location information in specific address fields, select the Advanced check box.
Set a home or work address 1. On a map, press the Menu key. 2. Click Layers . 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight Home or Work . 5. Press the Menu key. 6. Click Edit . 7. Edit the address information. 8.
2. On a map, press the Menu key. 3. Click Add To Favorites . 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file the bookmark in a different location, change the Folder field. 5. Click OK .
3. Click Find Location . 4. Click Favorites . 5. Highlight a bookmark. 6. Press the Menu key. 7. Click Move . 8. Click a new location. Map options Set the GPS receiver that you use to track your movem.
View north at the top of a map By default, when you are tracking your movement, the direction that you are moving appears at the top of the map. 1. On a map, press the Menu key. 2. Click North Up . To view the direction that you are moving at the top of the map again, press the Menu key.
View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower- left corner of the screen. 1. On the Home screen, click the Media icon. 2.
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact .
Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key.
4. Click OK . Move a contact to a different group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact . 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the Contact list screen, highlight a group.
Add an emoticon 1. When composing a message, press the Symbol key three times. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File . 3. Navigate to a folder that contains pictures or audio files.
5. Click Save . To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes . Prevent conversations from appearing in the main message list 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options .
4. Type a message. 5. Click OK . Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location . End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key.
Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options . 3. Change the Allow Now Playing presence status field to Yes . To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No .
Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key.
Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen, click the Options icon. 2. Click Password . 3. Change the Prompt on application install field to Yes .
• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer. Update the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software.
Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device.
Red: Your connection to the Wi-Fi network is turned off. Bluetooth Green: Your device is connected to another Bluetooth® enabled device. White: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off.
Your device tries to connect to a wireless network based on the order in which the wireless networks appear in your preferred wireless network list. When you travel, your device scans for the wireless networks on this list first.
Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Options icon.
Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS network. Your device is designed to switch to an appropriate wireless network automatically when you travel.
If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent you from connecting to a Wi-Fi network. 1. On the Home screen or in the Setup folder, click Set Up Wi-Fi . 2. Perform one of the following actions: • Click Scan for Networks .
Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network.
Prevent your device from connecting to a Wi-Fi network 1. On the Home screen, click the Options icon. 2. Click Wi-Fi Connections . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Disable . To allow your BlackBerry® device to connect to the Wi-Fi network again, press the Menu key.
Advanced Wi-Fi connection settings Change a Wi-Fi profile 1. On the Home screen, click the Options icon. 2. Click Wi-Fi Connections . 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Edit . 6. Change the Wi-Fi profile options. 7. Press the Menu key.
WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network. User password: If necessary, type the user password that you use to connect to the Wi-Fi network.
Subnet mask: Type the subnet mask for the wireless access point to which your device should connect. Primary DNS: Type the primary DNS to which your device should connect. Secondary DNS: Type the secondary DNS to which your device should connect. Default gateway address: Type the default gateway IP address to which your device should connect.
• Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that the advanced connection options for the Wi-Fi network are correct. • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your device to scan for available Wi-Fi networks.
Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your BlackBerry® device.
• Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. • Set backlighting to remain on for a shorter period of time and lower its brightness.
• Delete applications and languages that you do not use. • If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To use less memory, try changing options for email messages, calendar entries, and media files.
SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device.
4. Click Copy to SIM Phone Book . 5. Press the Menu key. 6. Click Save . Change a SIM card contact 1. In the contact list, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information.
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code.
Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen.
To unlock the keyboard, press the asterisk ( * ) key and the Send key. Set a limit for device password attempts 1. On the Home screen, click the Options icon. 2. Click Password . 3. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save .
Set criteria for randomly generated passwords 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Options . 4. Set the random password fields. 5. Press the Menu key. 6. Click Save . View a password in the password keeper In the password keeper, click a password.
6. Press the Menu key. 7. Click Save . Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4. Click Delete . Change the password keeper password 1.
Encryption About file encryption File encryption is designed to protect the data that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, a device password, or both.
Protect your device data To perform this task, you must have set a BlackBerry® device password. 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click General Settings . 4. Change the Content Protection field to Enabled .
About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos.
• To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No . • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle field to No .
8. Click Search . 9. Click a certificate. 10. Click Add Certificate to Key Store . View properties for a certificate 1. On the Home screen, click the Options icon.
This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. On the Home screen, click the Options icon.
6. Click Show Chain . Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good.
2. Click Security Options . 3. Click Certificates . 4. Highlight a certificate. 5. Press the Menu key. 6. Click Revoke . 7. Click Yes . 8. Change the Reason field. 9. Click OK . To cancel a certificate hold, highlight the certificate. Press the Menu key.
6. Click Change Label . 7. Type a display name for the certificate. 8. Click OK . Add an email address to a certificate 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Certificates . 4. Highlight a certificate. 5. Press the Menu key.
8. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes . • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No .
Download a personal PGP key from the PGP Universal Server 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click PGP . 4. Press the Menu key. 5. Click Download Keys . Download an updated PGP key from an LDAP certificate server 1.
Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA®, DSA, and Diffie-Hellman keys. Key Usage: This field displays approved uses of the PGP key. Fingerprint: This field displays the PGP key fingerprint in hexadecimal format.
PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is stored on your BlackBerry® device. : The PGP key is trusted and valid, and the revocation status of the PGP key is good. : The revocation status of the PGP key is unknown or the key is weak.
3. Click PGP Keys . 4. Highlight a PGP® key. 5. Press the Menu key. 6. Click Revoke . 7. Click Yes . 8. Change the Reason field. 9. Click OK . PGP key revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Superseded: A new PGP® key is replacing an existing PGP key.
2. Click Security Options . 3. Click PGP keys . 4. Press the Menu key. 5. Click Fetch PGP Keys . 6. Press the Menu key. 7. Click Options . 8. Change the Prompt for Label field to No .
• If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type. Certificate servers Add a certificate server 1. On the Home screen, click the Options icon. 2. Click Security Options .
Authentication Type: Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server.
• certificates that you download from an LDAP certificate server • certificates that you add from a message • personal PGP® keys (public and private key pairs) • PGP public keys that you down.
5. Press the Menu key. 6. Click Save . Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that you use to download certificates. For more information, contact your administrator.
3. Click Key Stores . 4. Change the Accept Unverified CRLs field to No . 5. Press the Menu key. 6. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify.
3. Change the User Authenticator field to Smart Card . 4. Press the Menu key. 5. Click Save . 6. Complete the instructions on the screen. Import a certificate from a smart card 1. On the Home screen, click the Options icon. 2. Click Security Options .
3. Click General Settings . 4. Set the Smart Password Entry field to Disabled . 5. Press the Menu key. 6. Click Save . To turn on smart password entry again, set the Smart Password Entry field to Enabled . Switch smart password filters In a blank password field, press the Enter key.
6. Click Save . If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application memory 1. On the Home screen, click the Options icon.
VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to a VPN.
Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. 1. On the Home screen, click the Options icon. 2.
Reset connection permissions for third-party applications 1. On the Home screen, click the Options icon. 2. Click Security Options . 3. Click Firewall .
2. Click Advanced Options . 3. Click Applications . 4. Highlight a third-party application. 5. Press the Menu key. 6. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions . • To set permissions for all third-party applications, click Edit Default Permissions .
Specify whether third-party applications can turn on or turn off your device or change device options, such as display options. Media: Specify whether third-party applications can access media files on your device.
Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type.
Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report.
2. Click Mobile Network . 3. Press the Menu key. 4. Click Diagnostics Test . 5. Highlight a report. 6. Press the Menu key. 7. Click Delete or Delete All . Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient.
About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a Wi- Fi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi-Fi diagnostic report.
10. Click Save . User Guide Wi-Fi diagnostic reports 267.
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle.
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball.
5. Press the Menu key. 6. Click Save . Submit a score to the BrickBreaker high score web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score . Check the high scores on the BrickBreaker web site 1.
Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled .
EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication Protocol Transport Layer Security EAP-TTLS Extensible Authentication Protocol Tunneled Transport.
MMS Multimedia Messaging Service MNC mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand.
SHA Secure Hash Algorithm SIM Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSID service set identifier SSL.
Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security User Guide Glossary 275.
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMA.
4,901,307 5,490,165 5,056,109 5,504,773 5,101,501 5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,600,754 5,414,796 5,657,420 5,416,797 5,659,569 .
An important point after buying a device Blackberry Bold 9000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Blackberry Bold 9000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Blackberry Bold 9000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Blackberry Bold 9000 you will learn all the available features of the product, as well as information on its operation. The information that you get Blackberry Bold 9000 will certainly help you make a decision on the purchase.
If you already are a holder of Blackberry Bold 9000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Blackberry Bold 9000.
However, one of the most important roles played by the user manual is to help in solving problems with Blackberry Bold 9000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Blackberry Bold 9000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
