Instruction/ maintenance manual of the product 8120 Blackberry
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User Guide BlackBerry 8120 Smartphone.
SWDT215510-215510-1001044648-001.
Contents BlackBerry basics ............................................................................................................................................................................................................................... 11 About typing input methods .
Call blocking .............................................................................................................................................................................................................................................
Message shortcuts ....................................................................................................................................................................................................................................... 16 Message troubleshooting .
Delete a saved search ................................................................................................................................................................................................................................ 114 Search for messages by contact or subject .
Applications ..................................................................................................................................................................................................................................... 147 Add an application .
Meetings ..................................................................................................................................................................................................................................................
Contacts ..................................................................................................................................................................................................................................................
Power, battery, and memory ......................................................................................................................................................................................................... 247 Turn off your device .
BrickBreaker ................................................................................................................................................................................................................................... 269 About BrickBreaker .
Legal notice ..........................................................................................................................................
BlackBerry basics About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience.
Switch applications 1. In any application, press the Menu key. 2. Click Switch Application . 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key.
When typing text, type pin: and the PIN. Expand a folder 1. Click a folder with a plus sign (+) beside it. 2. If necessary, click Expand . Collapse a folder 1. Click a folder with a minus sign (-) beside it. 2. If necessary, click Collapse . BlackBerry basics shortcuts • To move the cursor, roll the trackball.
If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press the Space key.
Camera and video camera shortcuts • To take a picture, press the Right Convenience key. • To zoom in to a subject before taking a picture, press the Volume Up key.
• To type the alternate character on a key, press the Alt key and the character key. • To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü is highlighted.
• To switch worksheets, press O . Highlight a worksheet. Press the Enter key. In a presentation • To switch presentation views, press Z . • To move to the next slide, verify that you are viewing the presentation in slide view.
Map shortcuts • To zoom in to a map, press L . • To zoom out from a map, press O . • To view status information at the top of a map, press Q . To hide status information at the top of a map, press Q . • To view tracking information at the bottom of a map, press the Space key.
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Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1.
Place a call on hold 1. During a call, press the Menu key. 2. Click Hold . To resume a call, press the Menu key. Click Resume . Turn on the speakerphone During a call, press the period ( . ) key. Do not hold the BlackBerry® device near your ear while you use the speakerphone.
2. Click Place Call . 3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Use a headset You can purchase an optional headset to use with your BlackBerry® device.
Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Default Call Volume field.
Dial an extension using a voice command Verify that you have set smart dialing options. You can dial extensions only within your company. Say " Call extension " and the extension number. Check your phone number using a voice command 1. In the voice dialing application, wait for the sound.
2. Say " Turn prompts off ." Set playback options for voice dialing 1. In the device options, click Voice Dialing . 2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled .
6. Click Save . Speed dial Make a call using speed dial You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message. Hold the key that you have assigned to the contact or phone number. Assign a speed dial number to a key 1.
Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call 1. During a conference call, press the Menu key. 2. Click Split Call .
Change the caller ID picture for a contact 1. When changing a contact, highlight the caller ID picture. 2. Press the Menu key. 3. Click Replace Picture . 4. Highlight a picture. 5. Press the Menu key. 6. Click Select . 7. Center the picture in the box.
Add notes to a call log 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History . 4. Press the Menu key. 5. Click Add Notes . 6. Type call notes. 7. Click the trackball. 8. Click Save . Change call log notes 1. In the phone, highlight a call log.
7. Click Clear Field . 8. Click the trackball. 9. Click Save . Call waiting Prerequisites: Call waiting • Verify that your wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service.
1. In the phone, press the Menu key. 2. Click Options . 3. Click Call Forwarding . 4. Press the Menu key. 5. Click a call forwarding number. 6. Press the Menu key. 7. Click Save . To stop forwarding calls, change the Forward All Calls field to Do Not Forward .
3. Click Call Forwarding . 4. Press the Menu key. 5. Click Edit Numbers . 6. Click a phone number. 7. Click Delete . Call blocking About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network.
5. Click Change Password . Fixed dialing About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list. You can make an emergency call when fixed dialing is turned on, even if the emergency number does not appear in your fixed dialing list.
10. Click Save . Change a contact in your fixed dialing list 1. In the phone, press the Menu key. 2. Click Options . 3. Click FDN Phone List . 4. Highlight a contact. 5. Press the Menu key. 6. Click Edit . 7. Change the contact information. 8. Press the Menu key.
4. Set the Country Code and Area Code fields. 5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the Menu key.
6. Click Save . A TTY indicator appears in the device status section of the screen. To turn off TTY support, set the TTY Mode field to No . Multiple phone numbers About multiple phone numbers Your SIM.
5. Click Save . Sort phone numbers or contacts on the Phone screen 1. In the phone, press the Menu key. 2. Click Options . 3. Click General Options . 4. Perform one of the following actions: • To sort phone numbers or contacts by frequency of use, set the Phone List View field to Most Used .
4. Change the Auto Answer Calls field to Out Of Holster . 5. Press the Menu key. 6. Click Save . Reset a call timer 1. In the phone, press the Menu key. 2. Click Status . 3. Click Last Call or Total Calls . 4. Click Clear Timer . 5. Press the Menu key.
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off.
I cannot join a call If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service provider.
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Voice dialing Make a call using a voice command If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device.
3. Press the Menu key. 4. Click Save . Turn off choice lists for voice commands 1. In the device options, click Voice Dialing . 2. Set the Choice Lists field to Always Off .
Improve voice recognition of numbers 1. In the device options, click Voice Dialing . 2. Press the Menu key. 3. Click Adapt Digits . 4. Complete the instructions on the screen. Use a headset You can purchase an optional headset to use with your BlackBerry® device.
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Camera and video camera Take a picture 1. In the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the camera icon. • To delete the picture, click the trash can icon. • To set the picture as a caller ID picture or Home screen background, click the crop icon.
Camera and video camera options Change the location for storing pictures or videos 1. In the camera or video camera, press the Menu key. 2. Click Options . 3. Perform one of the following actions: • In the camera, change the Store Pictures and Folder fields.
Change the video size and format 1. In the video camera, press the Menu key. 2. Click Options . 3. Change the Video Format field. 4. Press the Menu key. 5. Click Save . Set picture size 1. In the camera, press the Menu key. 2. Click Options . 3. Set the Picture Size field.
• To zoom out from a subject before taking a picture, press the Volume Down key. • To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key.
Email messages Email message basics Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message. If you open an MMS message and the content does not appear, press the Menu key.
2. Click Save Draft . Blind carbon copy a contact You can blind carbon copy a contact in an email message, a PIN message, or an MMS message. 1. When composing a message, press the Menu key. 2. Click Add Bcc . Attach a contact to a message You can attach a contact to an email message, a PIN message, or an MMS message.
1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forward . • Click Forward As . Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete . Delete multiple messages 1. In a message list, highlight a date field.
Email message folders File an email message Verify that wireless email reconciliation is turned on. 1. In a message list, highlight an email message. 2.
2. Perform one of the following actions: • To change the message, click Edit . Change the message. Click the trackball. Click Send . • To change the recipients, click Edit . Highlight a contact. Press the Menu key. Click Change Address . Click a new contact.
5. Click Folder Redirection . 6. Clear the check box beside the Sent Items folder. 7. Press the Menu key. 8. Click Save . Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer.
Options for email message filters From: Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.
2. Click Options . 3. Click Email Filters . 4. Highlight an email message filter. 5. Press the Menu key. 6. Click Edit . 7. Change the options for the email message filter. 8. Press the Menu key. 9. Click Save . Change the order of email message filters 1.
6. Click Delete . Email message forwarding Forward messages from a specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature.
5. Click Save . Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters.
2. Click Show Address . To view the display name again, click a contact. Click Show Name . Add a signature Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them.
3. Click General Options . 4. Perform any of the following actions: • Set the Display Message Header On field to 2 lines . • Set the Display Time and Display Name fields to No . 5. Press the Menu key. 6. Click Save . Set how long your device stores messages 1.
Hide the new or unopened message indicator 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Display Message Count field to None . 5. Press the Menu key. 6. Click Save . To view the number of unopened messages again, set the Display Message Count field to Unread .
• To move to the bottom of a message list, press 7 . • To move up a message, press 2 . • To move down a message, press 8 . • To move to the next date, press 6 .
• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from.
• Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages.
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PIN messages PIN message basics About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages.
3. Perform any of the following actions: • To accept the suggested spelling, click the highlighted word. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All .
5. Press the Menu key. 6. Click Save . Save a message 1. In a message, press the Menu key. 2. Click Save . Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All . Forward a message You cannot forward MMS messages that contain content that is copyright protected.
Create a link for a PIN You can create a link for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message. When typing text, type pin: and the PIN. View an address instead of a display name 1. In a message, click a contact.
Hide sent messages 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Hide Sent Messages field to Yes . 5. Press the Menu key. 6. Click Save . Message list options View more of the subject line for messages 1.
5. Press the Menu key. 6. Click Save . To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list. Hide the new or unopened message indicator 1.
3. Click Call Logging . 4. Select a call log type option. To hide call logs in a message list, select the None option. Message shortcuts In a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key.
• If the menu item for sending a message does not appear, verify that you have added an email address, a PIN, or a phone number for your contact. • If you created an email address or added an exis.
• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key.
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SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging.
Add a contact to an SMS text message You can send an SMS text message to up to ten recipients. 1. When composing an SMS text message, press the Menu key. 2. Click Add Recipient . 3. Click a contact. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create.
• Click Forward As . Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete . Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior . 4. Click Delete .
Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit . Change the message. Click the trackball. Click Send . • To change the recipients, click Edit . Highlight a contact.
Turn on cell broadcasting 1. In the device options, click Advanced Options . 2. Click Cell Broadcast . 3. Change the Cell Broadcasting Service field to On . 4. Perform one of the following actions: • If a cell broadcast channel appears on the screen, select the check box beside the channel.
Message options View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address . To view the display name again, click a contact. Click Show Name . Turn off AutoText for SMS text messages 1. In the device options, click SMS .
Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in the Validity Period field.
6. Click Save . Hide the new or unopened message indicator 1. In a message list, press the Menu key. 2. Click Options . 3. Click General Options . 4. Set the Display Message Count field to None . 5. Press the Menu key. 6. Click Save . To view the number of unopened messages again, set the Display Message Count field to Unread .
4. Set the Keep Messages field. 5. Press the Menu key. 6. Click Save . To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list.
• To view voice mail messages, press the Alt key and 7 . • To view SMS text messages, press the Alt key and the question mark ( ? ) key. • To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key.
A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, press the Menu key.
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MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
4. Type a message. 5. Press the key. 6. Click Send . Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling . 3.
2. Click Options . 3. Set the Importance field. 4. Press the Menu key. 5. Click Save . Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit . Change the message. Click the trackball.
Delete a message 1. In a message, click the trackball. 2. Click Delete . Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key.
MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file.
5. Click Add To Calendar . Add a contact to your address book from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment . 4. Press the Menu key. 5. Click Add Contact . Message options Request delivery or read notification for an MMS message 1.
View the size of an MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options . The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS .
Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options .
6. Click Save . To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list. Hide sent messages 1. In a message list, press the Menu key.
Message shortcuts In a message • To reply to a message, press the exclamation point ( ! ) key. • To reply to all, press the question mark ( ? ) key. • To forward a message, press the period ( . ) key. • To move to the last cursor position after you close and reopen a received message, press 5 .
• If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service.
Some messages no longer appear on my device If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved messages.
Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right.
4. Roll the trackball left or right. Cancel a text selection 1. With text selected, click the trackball. 2. Click Cancel Selection . Set the cursor speed 1. In the device options, click Screen/Keyboard . 2. Set the Key Rate field. 3. Press the Menu key.
Typing input methods About typing input methods You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience.
4. Click Save . Switch typing input methods when typing 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType . About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language.
3. Perform any of the following actions: • To accept the suggested spelling, click the highlighted word. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All .
Delete a word from the custom dictionary 1. In the device options, click Spell Check . 2. Click Custom Dictionary . 3. Highlight a word. 4. Press the Menu key.
• To delete all custom dictionary items, press the Menu key. Click Clear Custom Dictionary . Delete all custom dictionary items 1. In the device options, click Custom Dictionary . 2. Highlight a custom dictionary item. 3. Press the Menu key. 4. Click Clear Custom Dictionary .
2. Press the Menu key. 3. Click New . 4. In the Replace field, type the text to replace. 5. In the With field, perform one of the following actions: • Type replacement text. • To insert a macro (for example, the current date or time), press the Menu key.
Typing shortcuts • To insert a period, press the Space key twice. The next letter is capitalized. • To capitalize a letter, hold the letter key until the capitalized letter appears. • To type the alternate character on a key, press the Alt key and the character key.
SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once.
Search About search In a message list, you can search for messages using specific criteria that you can save for future use. You can also search for messages by contact or subject. You can use the search application to search for messages, contacts, calendar entries, and tasks on your BlackBerry® device.
Change the status of messages that the search should search for. Type: Change the type of messages that the search should search for. View a list of saved searches 1. In a message list, press the Menu key. 2. Click Search . 3. Press the Menu key. 4. Click Recall .
1. In a message, attachment, or web page, press the Menu key. 2. Click Find . 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key.
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Attachments Attachment basics About attachments You can view several file attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .
Search for text in a message, attachment, or web page To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, or web page, press the Menu key. 2.
Spreadsheet attachments Move to a specific cell 1. In a spreadsheet, click the trackball. 2. Click Go to Cell . 3. Type the cell co-ordinates. 4. Click the trackball. View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1.
• To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes . 4. Press the Menu key. 5. Click Save . Media attachments View a list of pages in a multi-page .tif file attachment View a list of pages in a multi-page .
2. Click Next Slide or Prev Slide . Rotate a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Rotate . Zoom in to or out from a slide 1. When viewing a presentation in slide view, click a slide. 2. Click Zoom . 3. Roll the trackball up or down.
Attachment shortcuts • To search for text in an attachment, press Q . In a spreadsheet • To move to a specific cell, press A . • To view the content of a cell, press the Space key. • To switch worksheets, press O . Highlight a worksheet. Press the Enter key.
Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network.
4. Set the Delete On field. 5. Press the Menu key. 6. Click Save . It takes a short period of time for messages to be deleted over the wireless network.
5. Press the Menu key. 6. Click Save . Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data syn.
Empty the deleted items folder on your computer from your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and that wireless email reconciliation is turned on.
• If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data.
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Browser Browser basics About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience.
On a web page, click the trackball. To zoom out from the web page, press the Escape key. Follow a link Click a link. Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Move through a web page line by line 1.
2. Click History . Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop . Return to the home page 1. On a web page, press the Menu key. 2. Click Home . Close the browser 1. In the browser, press the Menu key. 2. Click Close .
Forward a link or picture from a web page 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key.
• To load pictures on WML web pages only, set the Show Images field to On WML Pages Only . • To stop pictures from loading on all web pages, set the Show Images field to No . • To turn off placeholders for pictures, set the Show Image Placeholders field to No .
Make a web page available offline When adding a bookmark, select the Available Offline check box. If you visit the web page offline, the browser displays the information that was current the last time that you viewed the web page online. Change a bookmark for a web page 1.
5. Click Add Subfolder . File a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks . 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark . 6. Roll the trackball to the new location. 7. Click the trackball.
Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content.
Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened . • Highlight a date field. Press the Menu key. Click Mark Prior Opened . Change a web feed 1.
Browser options Clear a browser cache 1. In the browser, press the Menu key. 2. Click Options . 3. Click Cache Operations . 4. Beside a cache type, click Clear . Clear browser history 1. In the browser, press the Menu key. 2. Click Options . 3. Click Cache Operations .
Change the number of times animated graphics repeat Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the browser, press the Menu key.
Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding . 3. Clear the Auto mode check box. 4. Set the Default charset field.
About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL.
Set whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers.
Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news.
Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway.
I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off.
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Applications Add an application 1. On a web page, highlight a link for an application. 2. Press the Menu key. 3. Click Download . 4. Click OK . View properties for an application 1. In the device options, click Advanced Options . 2. Click Applications .
Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
Media Media file management About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
5. Click Save . Forward a media file If you forward a media file using Bluetooth® technology, verify that Bluetooth technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. You can only forward media files that you added.
Move a media file You can only move media files that you added. 1. In the media application, press the Menu key. 2. Click Explore . 3. Navigate to a folder that contains media files. 4. Highlight a media file. 5. Press the Menu key. 6. Click Move . 7.
Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open . Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save . 3. Type a name for the song or video. 4. Click Save .
Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track . Repeat a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, video, or voice note.
Amplify the volume You can amplify the volume for songs, ring tones, and videos. 1. In the media application, press the Menu key. 2. Click Options . 3. Change the Audio Boost field to Yes . 4. Press the Menu key. 5. Click Save . Keep backlighting on when you play a video 1.
Delete a song or video from a playlist 1. In the media application, click Music . 2. Click Playlists . 3. Click a playlist. 4. Highlight a song or video. 5. Press the Menu key. 6. Click Delete . Change the order of songs or videos in a playlist 1. In the media application, click Music .
3. Highlight a playlist. 4. Press the Menu key. 5. Click Rename . 6. Type a name for the playlist. 7. Click Save . Pictures View a picture 1. In the media application, click Pictures . 2. Click a category. 3. Click a picture. Add a picture folder 1. In the media application, click Pictures .
7. Click Save . Rename a picture or picture folder You can only rename pictures or picture folders that you added. 1. In the media application, click Pictures . 2. Click My Pictures . 3. Highlight a picture or picture folder. 4. Press the Menu key. 5.
4. Click Download Images . Use a picture as the Home screen background 1. In the media application, click Pictures . 2. Click My Pictures . 3. Highlight a picture. 4. Press the key. 5. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key.
2. Click Zoom . 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key. Click View Actual Size . Pan a picture Verify that you have zoomed in to the picture. In a picture, roll the trackball up or down. Rotate a picture 1.
3. To encrypt media files on your media card, set the Encrypt Media Files field to Yes . 4. Press the Menu key. 5. Click Save . To turn off media card encryption, set the Encryption Mode field to None . View the amount of available memory on a media card Verify that media card support is turned on.
2. Press the Menu key. 3. Click Format Card . Turn off media card support 1. In the device options, click Media Card . 2. Set the Media Card Support field to Off . 3. Press the Menu key. 4. Click Save . Media shortcuts • To pause a video or song, press the Mute key.
• If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file.
Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions . 3. Perform one of the following actions to specify a starting location: • To specify your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I Am .
• To view a new location, click Enter An Address . To type location information in specific address fields, select the Advanced check box. • To view a saved location, click From Favorites . • To view a location for a contact, click From Address Book .
Map options Set the GPS receiver that you use to track your movement 1. On a map, press the Menu key. 2. Click Options . 3. Change the GPS Source field. 4. Press the Menu key. 5. Click Save . Add a bookmark for a location or route 1. On a map, press the Menu key.
Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard . To view the tracking information again, press the Menu key.
GPS technology About GPS technology You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location- based services. Location-based applications can use your GPS location to provide you with other location-based information.
• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.
Contacts Contact basics Add a contact 1. In the address book, press the key. 2. Click New Address . 3. Type the contact information. 4. Click the trackball. 5. Click Save . Add a contact from a message, call log, or web page 1. In a message or call log or on a web page, highlight a contact.
3. Click Edit . 4. Change the contact information. 5. Click the trackball. 6. Click Save . Delete a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Delete . About pauses and waits Use a pause or a wait to separate additional numbers, for example a password or extension, from a main phone number.
6. Set a ring tone. 7. Press the Menu key. 8. Click Save . Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer.
View a mailing list In the address book, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member . Delete a mailing list 1. In the address book, highlight a mailing list. 2. Press the Menu key. 3.
Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit . 4. Click the caller ID picture. 5. Click Delete Picture . 6. Click the trackball. 7. Click Save . Categories About categories You can create categories to group your contacts, tasks, and memos.
Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key.
2. Press the Menu key. 3. Perform one of the following actions: • To add a contact to your address book, click Add . • To add all the contacts, click Add All . • To view information for a contact, click View . • To delete a contact from the address lookup results, click Delete .
Copy a contact from your address book to your SIM card Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, click a contact. 2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SIM Phone Book .
Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language . 2. Set the Name Display field to Last name, First name .
Caller ID pictures are not appearing on my device If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the email application on your computer, verify that the file name for the picture is ContactPicture.
Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list.
4. Click the trackball. If you have multiple calendars on your BlackBerry®device, the appointment appears in your default calendar. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.
Open an appointment or a meeting In a calendar, click an appointment or a meeting. Delete an appointment or a meeting 1. In a calendar, highlight an appointment or a meeting. 2. Press the Menu key. 3. Click Delete . Switch days in Day view To move from one day to another using the navigation bar in the upper-right corner of the screen, click a day.
Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Respond to a meeting invitation 1.
Calendar options Change the default calendar view 1. In a calendar, press the Menu key. 2. Click Options . 3. Click General Options . 4. Change the Initial View field. 5. Press the Menu key. 6. Click Save . Change the default reminder time for calendar entries 1.
Change the email address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options . 2. Click Default Services . 3. Change the Messaging (CMIME) field.
2. Click Options . 3. Click General Options . 4. Change the Show End Time in Agenda View field to No . 5. Press the Menu key. 6. Click Save . Change how long your device stores calendar entries 1. In a calendar, press the Menu key. 2. Click Options . 3.
Multiple calendars About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device.
2. Click Default Services . 3. Change the Calendar (CICAL) field. 4. Press the Menu key. 5. Click Save . Calendar shortcuts For shortcuts to work in Day view, in the calendar options, change the Enable Quick Entry field to No . • To schedule an appointment, press the period ( .
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Tasks Task basics Create a task 1. In the task list, press the Menu key. 2. Click New . 3. Type the task information. 4. Set a due date for the task. 5.
• To mark the task as deferred, in progress, or waiting, click Open . Set the Status field. Press the Menu key. Click Save . Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed . Forward a task or memo 1. In the task list or memo list, highlight a task or memo.
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® , you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Highlight a category. 4. Press the Menu key. 5. Click Delete . Note: When you delete a category, contacts, tasks, or memos in the category are not deleted.
1. In an application, press the Menu key. 2. Click Options . 3. If necessary, click General Options . 4. Change the Confirm Delete field to No . 5. Press the Menu key. 6. Click Save . View the number of contacts, tasks, or memos stored on your device 1.
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Memos Memo basics Create a memo 1. In the memo list, press the Menu key. 2. Click New . 3. Type the memo information. 4. Press the Menu key. 5. Click Save . Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit . 4.
• To stop checking spelling, press the Menu key. Click Cancel Spell Check . Delete a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Delete . Categories About categories You can create categories to group your contacts, tasks, and memos.
Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter . 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, press the Menu key.
View the number of contacts, tasks, or memos stored on your device 1. In the address book, task list, or memo list, press the Menu key. 2. Click Options . The Number of Entries field displays the number of contacts, tasks, or memos that are stored on your BlackBerry® device.
Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume.
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Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard.
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Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset.
Switch to a paired Bluetooth enabled device during a call Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. During a call, press the Menu key. 2. Click Activate <Bluetooth device> .
Rename a paired Bluetooth enabled device 1. In the device options, click Bluetooth . 2. Click a paired Bluetooth® enabled device. 3. Click Device Properties . 4. In the Device Name field, change the name for the Bluetooth enabled device. 5. Press the Menu key.
Make your BlackBerry device discoverable 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. Set the Discoverable field to Yes . 5. Press the Menu key. 6. Click Save . Change the pairing name for your BlackBerry device 1.
Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 .
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Date and time Set the date and time 1. In the device options, click Date/Time . 2. Set the date and time. 3. Press the Menu key. 4. Click Save . Get the date and time from the wireless network automatically 1. In the device options, click Date/Time . 2.
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Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off.
5. Change the notification profile. 6. Press the Menu key. 7. Click Save . Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced . 2. Highlight a notification profile. 3. Press the Menu key.
Silence your device In the profile list, perform one of the following actions: • To receive LED notification only, click Quiet . • To receive vibrate notification only, click Vibrate . • To turn off all notification, including notification profile exceptions and LED notification, click Off .
The battery power level for your device is low. Turn off Bluetooth connection notification 1. In the device options, click Bluetooth . 2. Press the Menu key. 3. Click Options . 4. Set the LED Connection Indicator field to Off . 5. Press the Menu key. 6.
5. In the From field, press the Menu key. 6. Click Add Name . 7. Click a contact. 8. To add another contact, repeat steps 5 through 7. 9. Set the Use Profile field to the notification profile on which the exception should be based. 10. To set a ring tone, select the Custom Phone Tune check box.
• Delete Name Delete a notification profile exception 1. In the profile list, click Advanced . 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Delete . About custom ring tones You can assign a custom ring tone to a contact without changing other notifications.
• In a notification profile exception, verify that the Custom Phone Tune field is not set to Mute . I cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book, a Calls From profile exception appears in the profile list.
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BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, press the Menu key.
• Remove Note: If you click Remove, the contact who sent the invitation does not receive confirmation that your email address is a correct email address.
4. Click OK . Move a contact to a different group A contact can only be in one group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact.
2. Click the trackball. Add an emoticon 1. When composing a message, press the Symbol key three times. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messenger conversation, click the trackball. 2. Click Send a File . 3. Perform one of the following actions: • To send a picture to a contact, click Image .
Start a conference 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Invite . 3. In the drop-down list, click a contact. 4. Click OK . Copy a conversation history When you copy a conversation history, you can paste it into other BlackBerry® device applications.
5. Click OK . When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact.
Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment.
4. Press the key. 5. Click Set As Home Screen Image . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image . Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures .
• To move the application icon out of an application folder, click the Up folder. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2. Press the Menu key.
Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.
3. Press the Menu key. 4. Click Delete . Download a theme Verify that your wireless service provider supports this feature. 1. In the device options, click Theme .
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Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language . 2. Change the Language field.
Switch typing input methods 1. In the device options, click Language . 2. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to <Language> Multitap . • To use the SureType® input method, set the Input Language field to <Language> .
Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language . 2. Set the Name Display field to Last name, First name .
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Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device.
Green: Your device is connected to another Bluetooth® enabled device. Yellow: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off. Turn on wireless coverage notification 1.
5. Click Add Network . 6. Perform one of the following actions: • To scan for a wireless network to add, click Select From Available Networks . Click a wireless network. Click Select Network . • To scan for a wireless network that is already known to your BlackBerry® device, click Select From Known Networks .
Turn off data service Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider.
Wi-Fi connection settings About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and if your wireless service plan supports it, you might be able to access services (for example, email service) over a Wi-Fi network. For more information, contact your wireless service provider.
WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network. User password: If necessary, type the user password that you use to connect to the Wi-Fi network.
Switch Wi-Fi networks manually By default, your BlackBerry® device switches to an appropriate Wi-Fi® network automatically when you move between Wi-Fi coverage areas. 1. In the device options, click Wi-Fi Connections . 2. Set the Wi-Fi Selection Mode field to Manual .
9. In the Security Warning dialog box, click Yes . If the root certificate contains multiple certificates, all the certificates are installed on your computer.
Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network.
Type the IP address for your device. Subnet mask: Type the subnet mask for the wireless access point to which your device should connect. Primary DNS: Type the primary DNS to which your device should connect. Secondary DNS: Type the secondary DNS to which your device should connect.
• Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again.
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Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your device.
• Turn off the connection to a wireless network when you are not in a wireless coverage area. • Delete the original message when you send a reply. • Lower the brightness of the backlighting. • Turn off the flash in the camera. • Send a message to multiple contacts using Add To, Add Cc, or Add Bcc.
SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry® device.
5. Press the Menu key. 6. Click Save . Change a SIM card contact 1. In the address book, press the Menu key. 2. Click SIM Phone Book . 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit . 6. Change the contact information. 7. Press the Menu key.
Protect your SIM card with a PIN code Verify that your wireless service provider has provided you with a SIM card PIN code. 1. In the device options, click Advanced Options . 2. Click SIM Card . 3. Press the Menu key. 4. Click Enable Security . 5. Type your SIM card PIN code.
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Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen.
Set a limit for device password attempts 1. In the device options, click Security Options . 2. Click General Settings . 3. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save . Password keeper About the password keeper Use the password keeper to store all your passwords in one place.
3. Set the random password fields. 4. Press the Menu key. 5. Click Save . View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key.
3. Click Delete . Change the password keeper password 1. In the password keeper, press the Menu key. 2. Click Change Password . Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password .
When you lock your device, an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory. A lock indicator appears when the device has deleted the key.
About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos.
• To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No . • To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Timeout field.
About two-factor authentication Two-factor authentication, which requires an item that you have (for example, a smart card) and an item that you know (for example, a pass phrase), is designed to provide additional security for your BlackBerry® device.
Smart cards About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields.
Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. In the device options, click Security Options .
• Verify that the Wi-Fi® network that your device is connected to supports connections to a VPN. For more information, contact your administrator. • If you use a software token to log in to a VPN, verify that the software token is on your device and that the software token information that appears in the VPN profile is correct.
Security troubleshooting I cannot type a password Verify that you are using the multi-tap input method. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader.
Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on your device.
1. In the device options, click Advanced Options . 2. Click Applications . 3. Highlight a third-party application. 4. Press the Menu key. 5. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions .
Set whether third-party applications can communicate with other applications on your BlackBerry® device, such as the device runtime store, the persistent store, or global events. Device Settings: Set whether third-party applications can turn on or turn off your device or change device options, such as display options.
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BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle.
BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • To move the paddle, roll the trackball.
Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score . Check the high scores on the BrickBreaker web site 1.
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Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
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Troubleshooting BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key.
My phone number appears as Unknown in the phone Try changing the phone number on your SIM card to change how your phone number appears in the phone. In the device options, click Advanced Options . Click SIM Card . Highlight the phone number. Press the Menu key.
Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camera before the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an exclamation point indicator appears at the bottom of the screen.
• If your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN and you reset your device, connect to the Wi-Fi network or log in to the VPN again. • Verify that your device is not blocking messages. For more information, contact your administrator.
I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device.
SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once.
I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders.
I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.
Date and time troubleshooting The time on my device is incorrect Try performing the following actions: • If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. • If you have set the Date/Time Source field to Network , try setting the Date/Time Source field to BlackBerry .
Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.
Security troubleshooting I cannot type a password Verify that you are using the multi-tap input method. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader.
2. Press the Menu key. 3. Click Diagnostics Test . 4. Highlight a report. 5. Press the Menu key. 6. Click View Report . Submit a diagnostic report 1. In the device options, click Mobile Network . 2. Press the Menu key. 3. Click Diagnostics Test . 4. Highlight a report.
View the version number of the BlackBerry Device Software on your device In the device options, click About . To return to the device options, press the Escape key twice. I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again.
Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient.
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Glossary ADN abbreviated dialing number APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite.
IMSI International Mobile Subscriber Identity IP Internet Protocol LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer.
SMSC Short Message Service Center SSID service set identifier TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype UMA Unlicensed Mobi.
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Legal notice ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.
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An important point after buying a device Blackberry 8120 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Blackberry 8120 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Blackberry 8120 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Blackberry 8120 you will learn all the available features of the product, as well as information on its operation. The information that you get Blackberry 8120 will certainly help you make a decision on the purchase.
If you already are a holder of Blackberry 8120, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Blackberry 8120.
However, one of the most important roles played by the user manual is to help in solving problems with Blackberry 8120. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Blackberry 8120 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
