Instruction/ maintenance manual of the product ServSwitch iPATH Black Box
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Serv S wi tch iP A TH m anages y ou r Ser vS wit ch Ag il ity net wor k and it s connec ted u ser s. Thi s sel f - c on tai ned server u ni t con tai ns a ll nec essa r y ha rdw ar e an d soft wa re . ServSwitch iPATH ™ A CR 1 000 A-CTL Ord er toll -free in th e U.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 2 T rademark s Us ed in this Manual Black Box a nd the Double Diamond logo are register ed trademarks, and Ser vSwitch is a tr a demark, of BB T echnologies, I nc. Mac is a registered tr ad emark of Apple C omputer , Inc.
FC C and IC RF I S t at ements 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 Feder al Com mun icatio ns Comm ission a nd Indus try C anad a Radio F requenc y Int er ferenc e S tatements This equipmen t .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 4 Ins trucciones de Se guridad ( N ormas O ficiales Me xicanas Elec trical Safet y Statement) 1 . T o das las i nstrucciones de seguridad y operación deberán ser leíd as ant es de que el aparat o eléc trico sea operado.
T able of Content s 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 5 Contents 1 . Specifications ...............................................................................................................................................................
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 6 4.8 The User s T ab ................................................................................................................................................................. 36 4.
Chapter 1: S pe cificati ons 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 7 1 . Speci ficat ions Approvals: C E, FC C Hardware C ompatibili t y: All compute rs via Ser v Switch A gili t y units Soft ware.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 8 2. Introdu c tion Black Box Serv Switc h Agil ity lo cal and remot e units allow multi ple remote u sers to access host computers in a very flexible manner . Such flexibil ity requires managemen t and coordi nation – tha t is where Ser vSwitch iP A TH be comes vital.
Cha pter 2 : Over vi ew 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 9 2. 1 Ser v Switch iP A TH basic s 2. 1 . 1 Channel s Think of a ch annel as a ‘virtual trans mitter’ .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 10 2. 1 .4 Se curit y Security considerations f orm a major par t of Ser v Swit ch iP A TH op eration , ensuring tha t users have ra pid access only t o the sys tems for which the y have permi ssion.
Cha pter 2 : Over vi ew 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 11 2. 1 .5 Ac tiv e Di re c to r y T o streamli ne administr ation even fu r ther , Ser v Switch iP A T H suppor ts Ac tive Director y .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 12 ADM ADM US R US R UN C UN C ETH1 ETH1 ETH2 ETH2 PW R PW R ServSwi tc hi PA TH ™ BL AC K BO XA GILITY MAN AG ER Video output port External network port 2.
Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 13 2.3 W hat‘s Inc luded Y our package should incl ude the followin g items. If an y thing is m issing or dam aged, contact Black Box at 7 24- 7 4 6 -5 50 0 or info @ bla ckbox.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 14 3. Inst al lat ion 3. 1 Brack e t At tach ment The Ser v Switc h iP A T H ser ver unit is s upplied w ith a pair o f brack et s (plus screws) that allow the un it to be mount ed within a 1 U rack slot.
Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 15 COM 3 2 1 Figure 3- 2. C onnec ting C ategor y 5, 5e or 6 cable from L AN / net work sw itch . 3. 2 Connec tions The Ser v Switc h iP A T H ser ver unit is s upplied fully pre- loaded and permit s no local user inter ac tion.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 16 INDOOR USE ONL Y 12V 5A 3. 2. 2 Pow er Supply Connec tion Impor tant: Please read and adhere to t he elec trical safe t y in format ion given within the Safety inf ormation section of th is guide.
Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 17 www .adder .com AdderLink ADM ADM USR USR UNC UNC ETH1 ETH1 ETH2 ETH2 PWR PWR MANAGEMENT SERVER 3.3 Front P anel Indicators T o assist with operational checks and troubleshooti ng, the fr ont panel pro vides the following i ndicators, as shown in Figu re 3-5: Figure 3-5.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 18 4. Configurat ion This sec tion covers con figura tion of the Ser vSwitch iP A TH Suite f or a dmin istrators. For details about the regula r user int erface , please see the Op eration section.
Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 19 3 Ente r your Username and P as sword and click the Login b utton. The defau lt username is admin an d the defau lt password is password . We strongly r ecommend that y ou change the def ault admin password as one of your first ac tions: Go to Dashboard> User s.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 20 4.4 The Dashb oard T ab The Dashboard is yo ur main poin t of con t ac t for checki ng and ch anging the gener al s tatus of al l Ser v Swit ch iP A TH op eration s. C lick the DASHBOARD t ab to view its initia l home page.
Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 21 4.4 .2 Dashboar d > Set ti ngs Page C lick the Set ting s option below the Dashboard tab. Most glo bal con figura tion options f or the Ser v Swit ch iP A TH s ystem are avai lable in the settings page .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 22 4.4 .2.4 Initi al S tr eam ing Mode All new connections are creat e d in unicast mode. If a second receive r connect s to the same channel , the unicast connec tion is briefly disconnected and replaced with the new m ulticast connection.
Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 23 4.4 .2. 1 0 Gate way IP A ddress Defines the network gateway IP address for the Ser vSwitch iP A TH ser ver . 4.4 .2. 1 1 Netmask Defines the netmask f or the S er vSwitch iP A TH ser ver .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 24 4.4 .3 Dashboa rd > Ba ck ups Page Y ou can schedule backup copies of the Serv Switch iP A T H database (containing a ll devices, users, chan nels and logs) to be made on a recurring bas is and you can al so per form backup s on demand, as r equired.
Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 25 4.4 .4 Dashbo ard > U pdates page 4.4 .4. 1 Upgrade Serv Swi tch i P A TH Sof t war e If you hav e downloaded an update f.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 26 4.4 . 7 Dashboa rd > E vent Log P age This page lists events that have oc curred within the Ser vSwitch iP A TH s ystem.
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 27 4.5 The Channels T ab The Ch annels tab provides access to al l set tings an d options rela ted directly to the video, aud io and USB streams , collectively known as channel s, emanating fr om any n umber of tra nsmitters.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 28 4.5.3 Channe ls > Add or Conf igu re a Ch annel From the View C hannels page, y ou c an add a new chan nel or config ure an existing ch annel: • T o creat e a new channel: Cl ick the“ Add C hannel ” option.
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 29 4.5.3.4 Gro up Membership Groups pr ovide a quick and easy way t o manage set tings f or chan nels. By making a ch annel par t of a particular group , the chan nel automa tically inherits the k ey set tings of tha t group .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 0 4.5. 4 Channels > Add or Configure Channel Group C hannel groups allo w easy permission -granting f or s ever al chan nels at once . Permissions can be set to determine whic h users can access ch annels withi n a chan nel group .
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 31 4.6 The Recei ver s T ab The Receivers tab shows a paginated table of all r eceiver devices within the Serv Switc h iP A T H network. C lick the REC EIV ERS tab to view the initi al View Receivers page.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 32 4.6.3 Receiv er s > Con fig ure R ecei ver Page From the View Receivers page, yo u can configu re details f or a receiver: • C lick for a receiv er . Note: If the IP address of the receiver is ch anged, the device will need to reboot itself .
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 33 4.6.4 Recei vers > Add R ecei ver Gr oup or Con figure G rou p Pa ge From the View Receiver Gr oups page, y ou can create a new g roup or con figure an existing group: • T o creat e a new group: Cli ck the“ Add ReceiverGroup ” option.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 4 4. 7 T he T rans mit te r s T ab The T ransm itters t ab shows a paginat e d table of all tr ansmitter devices withi n the Ser vSwitch iP A TH net work. C lick the TR ANSM IT TERS t ab to view the tran smit ters page.
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P ag e 35 4. 7 . 3 T ra nsmitters > Con fig ure T ra nsmitter P age When you click for a particular tran smit ter , this page lists informa tion about the unit and a llows numerous settings t o be confi gure d.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 6 The other user pages (e.g . Add User , V iew User Groups, et c. ) are select able within the blue section lo cated just below the tabs.
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 37 4.8 .3 User s > Add User or C onf igu re User P age From the View Users page, you can add a new user or con figure a n existing user: • T o add auser: Clic k the“ Add User”o ption.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 8 4.8 .4 User s > Add User G rou p or Con figure G ro up P age From the View User Groups page , you can create a new grou p or config ure an existing gr oup: • T o creat e a new group: Cli ck the“ Add User Group ” option.
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 39 4.8 .5 Users > Ac tiv e D ire c to r y T o simpli f y int egration along side existing sys tems withi n organi zations, Ser vSwitch iP A TH can be s ynchroniz ed w ith an LDAP/ Active Direc tory s er ver .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 4 0 4.9 The P r e s e t s Ta b Presets enable multiple actions to be pre- defined so that they can be initiat ed with a single action.
Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 41 The Preset s page is where the admin user can cr eate and c onfigure new and existing presets. C lick the PRESE TS tab to view the Preset s page. The nature o f each preset, i.e .
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 42 4.9 . 1 Presets > Add or Co nfi gure Pr esets Page From the Presets page, you can add a new preset or c onfigur e an existing preset: • T o creat e a new preset :Clickthe “ Add Preset” option.
Cha pter 5 : Opera ti on 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 43 5. Ope r at ion For non- admin users, Ser vSwitch iP A TH offers a clear way to choose and ac cess multiple ch annels.
Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 4 4 The list of ch annels f or which you ha ve permission will be shown, as shown in Figur e 5 - 2: ServSwi tc hi PA TH ™ BL AC K BO X.
Cha pter 5 : Opera ti on 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 45.
72 4 - 7 4 6 -5500 | blac kbox.c om About Bl ack B ox Black Box Network Ser vices is your source f or more than 1 1 8,0 0 0 net working and in frastruc ture pr oduct s.
An important point after buying a device Black Box ServSwitch iPATH (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Black Box ServSwitch iPATH yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Black Box ServSwitch iPATH - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Black Box ServSwitch iPATH you will learn all the available features of the product, as well as information on its operation. The information that you get Black Box ServSwitch iPATH will certainly help you make a decision on the purchase.
If you already are a holder of Black Box ServSwitch iPATH, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Black Box ServSwitch iPATH.
However, one of the most important roles played by the user manual is to help in solving problems with Black Box ServSwitch iPATH. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Black Box ServSwitch iPATH along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
