Instruction/ maintenance manual of the product KV2016E Black Box
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APRIL 2003 E.
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SERVSWITCH™ FAMILY 1 Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSelect II! We appreciate your business, and we think you ll appreciate the many ways that your new ServSelect II will save you money, time, and effort.
SERVSELECT II™ INSTALLER/USER GUIDE 2 FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency en.
COMPLIANCE STATEMENTS 3 Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. This equipment has also been found to comply with European standards EN50082 and EN60950.
SERVSELECT II™ INSTALLER/USER GUIDE 4 Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. T odas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2.
NOM STATEMENT 5 17. Cuidado debe ser tomado de tal manera que objectos líquidos no sean derramados sobre la cubierta u orifi cios de ventilación. 18.
SERVSELECT II™ INSTALLER/USER GUIDE 6 Contents 1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 1: SPECIFICATIONS 7 1. Specifications During the course of this product s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice.
SERVSELECT II™ INSTALLER/USER GUIDE 8 2. Introduction 2.1 Features and Benefits The multiuser, 16-port ServSelect II integrates the Black Box field-proven analog keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a patented, next- generation user interface.
CHAPTER 2: INTRODUCTION 9 OSD graphical user interface A ServSelect II switch uses the OSD, which features intuitive menus to configure your switch system and select computers. Computers can be identified by unique name, EID or port number, allowing you to assign unique server names.
SERVSELECT II™ INSTALLER/USER GUIDE 10 Figure 2-2. Example ServSelect II Configuration 2.2 Safety Precautions To avoid potential video and/or keyboard problems when using these products: • If the building has 3-phase AC power , ensure that the computer and monitor are on the same phase.
CHAPTER 2: INTRODUCTION 11 Rack mount safety considerations • Elevated Ambient T emperature: If the equipment is installed in a closed rack assembly , the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the equipment.
SERVSELECT II™ INSTALLER/USER GUIDE 12 3. Installation 3.1 Getting Started Before installing your ServSelect II appliance, refer to the following list to ensure you have all items that shipped with the appliance as well as other items necessary for proper installation.
CHAPTER 3: INSTALLATION 13 Figure 3-1. ServSelect II Horizontal Installation To install the 1U switch mounting bracket: 1. Remove the fi rst two screws on each side. 2. Line up the holes in the “long side” of the kit s side brackets with the screw holes in the switch.
SERVSELECT II™ INSTALLER/USER GUIDE 14 3.3 Installing the ServSelect II Plug the supplied power cord into the back of the appliance and then into an appropriate power source. Fi gure 3-2 illustrates one possible configuration for your ServSelect appliance.
CHAPTER 3: INSTALLATION 15 To connect an SAM to each server: 1. Locate the SAM for your ServSelect II unit. 2. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse ports on the fi rst server you will be connecting to the unit.
SERVSELECT II™ INSTALLER/USER GUIDE 16 4. Basic Operations 4.1 Controlling Your System at the Analog Ports The ServSelect II features two analog port sets on the back of the unit that allow you to connect a monitor and a PS/2 keyboard and mouse for direct analog access.
CHAPTER 4: BASIC OPERATIONS 17 Viewing the status of your appliance The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. OSD Status Symbols Symbol Description SAM is online (green circle).
SERVSELECT II™ INSTALLER/USER GUIDE 18 Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number.
CHAPTER 4: BASIC OPERATIONS 19 4.3 Navigating the OSD This table describes how to navigate the OSD using the keyboard and mouse. OSD Navigation Basics This Keystroke Does This Print Screen Opens the OSD. Press Print Screen twice to send the Print Screen keystroke to the currently selected device.
SERVSELECT II™ INSTALLER/USER GUIDE 20 4.4 Configuring the OSD You can configure your ServSelect II system from the Setup menu within the OSD. Select the Names button when initially setting up your appliance to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSD menu.
CHAPTER 4: BASIC OPERATIONS 21 Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number. The Names list is always sorted by port order. Names are stored in the SAM, so even if you move the cable/server to another ARI port, the name and configuration will be recognized by the appliance.
SERVSELECT II™ INSTALLER/USER GUIDE 22 2. Ty pe a name in the New Name box. Names of servers may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. 3. Click OK to transfer the new name to the Names dialog box. Y our selection is not saved until you click OK in the Names dialog box.
CHAPTER 4: BASIC OPERATIONS 23 To assign a device type: 1. In the Devices dialog box, select the desired port number . 2. Click Modify . The Device Modify dialog box appears. Figure 4-6. Device Modify Dialog Box 3. Choose the number of ports supported by your cascade switch and click OK .
SERVSELECT II™ INSTALLER/USER GUIDE 24 Figure 4.7. Menu Dialog Box To choose the default display order of servers: 1. Select Name to display servers alphabetically by name. -or- Select EID to display servers numerically by EID number . -or- Select Port to display servers numerically by port number .
CHAPTER 4: BASIC OPERATIONS 25 OSD Status Flags Flag Description Flag type by name Flag type by EID number Flag indicating that the user was disconnected from all systems Flag indicating that Broadc a.
SERVSELECT II™ INSTALLER/USER GUIDE 26 NOTE: Changes made to th e fl ag position ar e not saved u nt il yo u cl ic k OK in t he F lag d ia lo g b ox. 6. Click OK to save settings. -or- Click X to exit without saving changes. Setting console security The OSD enables you to set security on your analog port console.
CHAPTER 4: BASIC OPERATIONS 27 NOTE: If yo u shou ld l os e or fo rg et yo ur pa s swo rd, y ou mu st r etur n yo ur sw itc h fo r se r v ic e or t ec hn ic al suppor t. See Chap ter 5 fo r co nt ac t in for ma ti on. To password protect your console: 1.
SERVSELECT II™ INSTALLER/USER GUIDE 28 2. Select Enable Scr een Saver . 3. T ype the number of minutes for Inactivity T ime (from 1–99) to delay activation of the screen saver . 4. Choose Ener gy if your monitor is E NERGY S TAR ® compliant; otherwise select Scr een .
CHAPTER 4: BASIC OPERATIONS 29 Figure 4-11. Version Dialog Box 3. Click the SAM to view individual SAM version information. The SAM Selection dialog box appears. Figure 4-12. SAM Selection Dialog Box 4. Select an SAM to view and click the V ersion button.
SERVSELECT II™ INSTALLER/USER GUIDE 30 4.6 Scanning Your System In scan mode, the appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display.
CHAPTER 4: BASIC OPERATIONS 31 5. In the Sec column, type the number of seconds (from 3 to 255) of desired time before the scan moves to the next server in the sequence. 6. Move the cursor to the next line or press the Down Arrow and repeat steps 2-5 for each of the remaining servers to be included in the scan pattern.
SERVSELECT II™ INSTALLER/USER GUIDE 32 2. Click Commands . The Commands dialog box appears. 3. Clear Scan Enable. 4.7 Broadcasting to Servers The analog user can simultaneously control more than one server in a system, to ensure that all selected servers receive identical input.
CHAPTER 4: BASIC OPERATIONS 33 To broadcast to selected servers: 1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the servers that are to receive the broadcast commands. -or- Press the Up or Down Arrow keys to move the cursor to the target server .
SERVSELECT II™ INSTALLER/USER GUIDE 34 Select Preemptive (default setting) to allow any user to select any server at any time; a request from another user disconnects the current user without warning. -or- Select Cooperative to maintain the current user connection; the current user won t be disconnected if another user requests connection.
CHAPTER 5: TROUBLESHOOTING 35 5. Troubleshooting 5.1 Calling BLACK BOX If you determine that your ServSelect II is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact BLACK BOX Technical Support at 724-746-5500.
SERVSELECT II™ INSTALLER/USER GUIDE 36 6. FLASH Upgrades 6.1 Upgrading the ServSelect II You can upgrade the firmware of your ServSelect II switch by using a special update utility provided by Black Box. This utility automatically configures the port communications settings to allow direct downloading from the connected server.
CHAPTER 6: FLASH UPGRADES 37 CAUTION: While upgrading, do not use yo ur computer for anythin g else or swi tc h be t wee n wi nd ows . Close al l oth er w in dow s if n ec es sa r y. If th e up gr ad e was un su c ce ss fu l (su ch a s du ri ng a p owe r outage), repeat the procedure.
SERVSELECT II™ INSTALLER/USER GUIDE 38 To upgrade SAM fi rmware individually: 1. Press Print Screen. The Main dialog box will appear . 2. Click Commands - Display V ersions. The V ersion dialog box appears. Figure 6-3. Version Dialog Box 3. Click SAM to view individual cable version information.
CHAPTER 6: FLASH UPGRADES 39 5. Click the Load Firmwar e button. The SAM Load dialog box appears. Figure 6-6. SAM Load Dialog Box 6. Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an upgrade, t he SA M st at us in di c ato r in t he M ain d ia lo g b ox wil l be ye ll ow.
SERVSELECT II™ INSTALLER/USER GUIDE 40.
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NOTES 42.
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Doc. No. 590-330-001A KV20 1.
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