Instruction/ maintenance manual of the product ACS4011A-R2-SM Black Box
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B L A C K B O X ® E x t e n d D V I-D a n d U S B H I D o r U S B 2. 0 o v e r affordable C A T x cable. T r a n s m i t KVM a n d D VI-D v i d e o s i g n a l s up t o 4 60 f eet o ve r bac kbon e cab li ng .
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 2 72 4 - 7 4 6 -5 50 0 | black box.c om F CC St a t em e nt Feder al Commu nicat ions Comm ission and I ndus try C anad a Radio F requency Interferenc e S t.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 3 NOM Statemen t Instrucc iones de Segur idad ( Normas Ofic iales Mexi canas E lec trica l Safety Stat ement) 1 . T odas las instrucc iones d e seguridad y op eración deb erán ser leídas antes de que el aparat o eléc trico s ea o perado.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 4 72 4 - 7 4 6 -5 50 0 | black box.c om T rademark s T rademar k s Used in th is Manu al Black Box and the Double Diamond logo are registered trademarks of BB T echnologies, Inc. Any other trademarks mentioned in this manua l are acknowledged to be the proper t y of the trademark own ers.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 5 T able of Content s T able of C ontents Specifications ................................................................................................................
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 6 72 4 - 7 4 6 -5 50 0 | black box.c om Specifi c at ions Spe cifications Dis ta nce — Maximum, C A T x AW G 24: 40 0 f t.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 7 Cha pter 1: Setu p 1 .0 Quick Set up This sec tion briefly describes how to install your K VM ex tender sy stem. Unless you are an e xperienced user , we recommend that you follow the full procedur es de scribed in the rest of this manual.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 8 72 4 - 7 4 6 -5 50 0 | black box.c om Chapte r 2 : Ove r view 2.0 Overview With the DVI - D / - I CA T x / Fiber K V M - Ex tender , you can remotely loc ate monitors, ke y boards and mice up to 1 4 0 m (459 .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 9 Chapte r 2 : Ove r view 2. 1 Intr oduc ti on A CA T x / Fiber K V M Ex tender enables you to mount a CPU in a secure rack / cabinet or data cen ter and acc es s it from a remote location, up to 1 4 0 meters away .
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 0 72 4 - 7 4 6 -5 50 0 | black box.c om Chapte r 2 : Ove r view USB Connection USB Connection Receiver/Remote Unit T ransmitter/Local Unit CA Tx or Fiber .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 1 Chapte r 2 : Ove r view 2.3 Feat ures All ex tenders hav e the following featur es : • Su pp ort f or D VI-D g r.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 2 72 4 - 7 4 6 -5 50 0 | black box.c om Chapte r 2 : Ove r view 2.4 Product Range There are nine product s in the range and various upgrade kits : T able 2 -2 . Product s Product Definition ACS 4 0 02 A - R 2 K V M E xte nder DV I - D, USB- H I D + USB 2.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 3 Chapte r 2 : Ove r view 2.5 How t o Use This Gu ide This guide de scribes the inst alla tion and configu ration of the DVI - D / - I CA T x / Fiber – Ex tender Series.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 4 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 3 : Ins tal la ti on 3.0 In st all ation For first-time users, we recommend that you carr y out a test placemen t, confined to a single room, before doing a full installation .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om P age 1 5 Cha pter 3 : Ins tal la ti on 3.2 Interc onnec ti on Cable Requ iremen t s T o connec t the Lo cal and Remote units you will nee d: • US B: C on nect th e su ppl ie d USB CP U cab le t o you r C PU (K VM swi tc h, et c.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 6 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 3 : Ins tal la ti on 3.3 System Setu p T o install your DVI - D / - I CA T x / Fiber – Ex tender sy stem: 1 . Switch off all devices. 2 . Con nec t your k eyb oard, monitor( s) , and mouse to the remote unit 3 .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 7 Cha pter 3 : Ins tal la ti on 4x remot e secondary USB 2.0 p or t. Remote DVI-monitor por t— conn ec t t o re mote cons ol e m onito r . Remote keyboard / mouse por t.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 1 8 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 3 : Ins tal la ti on Connec t to 5V po wer supp ly. This port carries video and data signals. Connect it to a lo cal or rem ote unit wi th f ibe r c abl e. This connector carries USB 2 .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om P age 1 9 Cha pter 3 : Ins tal la ti on Rem ote DVI - mo nitor p or t. Connec t to remo te co nso le mon itor. Remote ke ybo ard and mouse port s. Figure 3- 6. AC S 40 01 1 A- R 2 / A CS4 0 0 1 1 A- R 2- x x remote unit.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 2 0 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 3 : Ins tal la ti on This port carries video and data signals. Connec t to the lo cal / ere mote uni t w t ih CA Tx cable. Connec t to 5V po wer supp ly. Figure 3- 9 .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om P age 2 1 Cha pter 3 : Ins tal la ti on 3.4 Di agnostic LE Ds Each DV I - D / - I CA T x K VM - E x tender has indicator LEDs for Power , V ideo OK , Data Error , and Link Status.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 22 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup 4.0 Ser vice Set up For st andar d applications, you should not n eed to make any adjustment s to your DV I - D K VM E x tender .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 23 Cha pter 4 : Ser vic e Setup DDC Y ou can selec t whether the DDC is take n from the int ernal DDC table or from a lo cal monitor . O r the D DC inf ormation could be downloaded from a remot e monitor and s tored into an inte rnal table.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 2 4 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup Sele c tion of Colo r Depth Y ou may sele ct b etween the Autoselec t set ting (the d.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Page 2 5 Cha pter 4 : Ser vic e Setup 4. 2 Setup a t the Remot e Unit A fter uns cr ewi ng an d ope ni ng th e upp er sh el l, pla ce t he de vic e so th e CA T x co nn ector s ar e on th e rig ht and the e lectr ica l connectors are on the l eft.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 2 6 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup 4.3 Se tu p for the A C S4 0 1 1 A -R 2 On -screen Displ ay (OSD ) The following table summariz es the remote contr ol se quence used in sys tem configur ation and video tuning on the AC S 401 1 A- R 2 f am ily .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 2 7 Cha pter 4 : Ser vic e Setup On -Scre en Display ( OSD ) U til it y If y ou a re u sin g a V GA f orm at st or ed in the i nt er na l tabl e , no ad ju stme nt sho uld be req ui re d.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 2 8 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup Using the OSD Y ou can access the OSD by using the Infra red Remote Cont rol ( I R- RC) unit. More brightness Less brightnes s Mor e contra st Les s co ntrast Pre ss t wic e to res et to factory defaults (fro m f lash ) Figure 4 - 6.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 29 Cha pter 4 : Ser vic e Setup Navigating the OSD Utilit y 1 . Use the lef t and right arrow , shown in Figures 4 -3 and 4 - 7 to highlig ht the icon you want. The OSD displays ad ditional icons relati ng to commands in the selec ted menu categor y .
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 30 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup Menu Ite m : Inpu t Selec tion Fr om the m ai n men u, select th is “In pu t Sele ct.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pag e 3 1 Cha pter 4 : Ser vic e Setup Menu Ite m : Sc ale Mod e Fr om the m ai n men u, select th e Sca le Mode ico n to to sp eci fy the ph ys ica l res olu tio n of the a ttach ed sc ree n.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 3 2 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup Menu Ite m : Color From the main menu, selec t the “ C olor“ icon to adjust the color balance of the video image.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Page 3 3 Cha pter 4 : Ser vic e Setup Menu Ite m : Imag e Fr om the m ai n men u, select th e “I ma ge “ me nu t o ad ju st the verti cal and ho ri zo nta l scr een posi ti on an d to set t he pi xel cloc k an d ph ase .
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 34 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup Menu Ite m : OSD sub menu Fr om the T oo ls me nu , sel ect th e “ OS D “ su bme nu , t o def ine the pos it ion an d si z e of t he OS D win do w .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pag e 35 Cha pter 4 : Ser vic e Setup Menu Ite m : DDC Configu ration M enu From the main menu, selec t the DDC C onfigura tion menu, to define which DDC inf ormation is transmitted to the graphics card.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 36 72 4 - 7 4 6 -5 50 0 | black box.c om Cha pter 4 : Ser vic e Setup 4.4 Setup Instructions f or VGA In put (ACS4 0 1 1 A- R 2 F ami ly) When converting from analog to digital signa l, this ex tender will give you options to adjust and compensate in order to achieve the best pos sible vid eo output.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Page 3 7 Cha pter 4 : Ser vic e Setup 8. Problems with the pi xel phase will cause horizontal no ise , horizontal wave-formed lines, flicker , or smearing with a zebra- pat ter n: Fi gu re 4- 22 .
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 38 72 4 - 7 4 6 -5 50 0 | black box.c om Chapter 5 : T roubleshooting 5.0 T roublesho oting 5. 1 Moni tor E rrors There i sn‘ t a pi c ture C heck the power supply connec tion at the lo cal and remote units.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om P age 39 Chapter 5 : T roubleshooting Y our mou se is moving lik e it ’s “hanging on a rub ber ban d“ This problem is usually a combina tion of things, which adds up to a delay b etwe en the true mouse movement and the movement of the m ouse p oint er on the screen.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 40 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix A : Sampl e A ppl icat ions Appendix A: Sample Appli catio ns USB Devices USB Connection Receiver/Remote Unit CA Tx or Fiber Cable T ransmitter/Local Unit CPU USB Connection F ig ur e A- 1 .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om P age 4 1 Appendix A : Sampl e A ppl icat ions USB Connection USB Connection Receiver/Remote Unit T ransmitter/Local Unit CA Tx or Fiber Cable F ig ur e A- 2 . D VI-D C A T x KVM E xt en de r s u pp ort in g V GA an d D VI-D .
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 4 2 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix B : Rac kmoun t Opti ons Appendix B: Rackmou nt Options The DVI - D CA T x K VM E x tender units c an b e.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 43 Appendix B : Rac kmoun t Opti ons The Rackmount K it ( AC S 1 0 09A- RMK ) enables mounti ng of up to four d evices: Figure B - 2. Mounting for one or t wo d evices. Figure B - 3.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 4 4 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix B : Rac kmoun t Opti ons Mou nti ng th e A CS2209 A-RMK Ra ckmo unt Kit Using the AC S2209 A- R MK rackmoun t kit, you can mount up to four 4 "H x 5.6 "W x 1 .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pag e 45 Appendix B : Rac kmoun t Opti ons The AC S2209 A -R MK rackmoun t kit enables mountin g of up to four d evices in the following manner: Figure B - 6. Mounting for one or two d evices.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 46 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix C : T echn ical Suppor t Appendix C: T echni cal Support If you d etermine that your DVI - D / - I K VM E x tender is malfunctioning, do not attempt to alter or repair it.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 4 7 Appendix C : T echn ical Suppor t Black Box T echnical Sup por t T able C - 1 . Black Box T echnical Suppor t C ontac t Informat ion. Country We b Sit e an d Email Phone Fa x US w ww.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 48 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix D : Suppor ted V ideo Mo des Appendix D : Supported Video Modes T able D - 1 . Suppor ted V ideo Mo des. Descri ption Hres p ixe ls Vre s line s V-fr eq H Z Hfr eq k Hz Do tCl k Mhz DOS G raphi c Mo de 640 350 69.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 49 Appendix D : Suppor ted V ideo Mo des T able D - 1 . Suppor ted V ideo Mo des, conti nued. Descri ption Hres p ixe ls Vre s line s V-fr eq H Z Hfr eq k Hz Do tCl k Mhz TV 12 8 0 102 4 50.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 50 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix E : Info rmat ion in Inter nal DDC Appendix E: Info rmati on in Int erna l DDC T able E- 1 .
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 5 1 Appendix F: Con nec tors Appendix F: Con nec tors D VI-D/ -I C A T x / Fi ber KVM-Ext en de r C on ne cto r Pi n ou ts 1 17 24 8 C1 C2 C3 C4 C5 F ig ur e F- 1 .
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 5 2 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix F: Con nec tors D VI-I F em al e I n put Co nn ect or fo r th e A CS40 1 1 A-R2 Lo ca l U n it 1 17 24 8 C1 C2 C3 C4 C5 Figure F-2 . DVI - I female connector ( I nput connec tor for the AC S 40 02A- R 2 local unit).
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om Pag e 53 Appendix F: Con nec tors USB Conn ec tor , USB T ype B ( Conn ec tor at the Lo cal Unit) 1 2 3 4 Figure F-3. USB C onnec tor at the Local Unit, USB T yp e B. T able F-3.
72 4 - 7 4 6 -5 50 0 | black box.c om Pa ge 54 72 4 - 7 4 6 -5 50 0 | black box.c om Appendix F: Con nec tors C A T x- Inter face : Pinout according to EIA / TIA 56 8A (1 0 0 0 BA SE- T ) 1 8 Figure F-5. 1 0 00 BA SE- T Pinout. T able F-5. USB Connector at the Remote Unit.
72 4 - 7 4 6 -5 50 0 | black box.c om 72 4 - 7 4 6 -5 50 0 | black box.c om P age 5 5 No te s ACS4002A-R 2.
72 4 - 7 4 6 -5 50 0 | black box.c om About Bl ack Bo x Black Box Net work Ser vices is your source for an ex tens ive range of net working and infrastructure produc ts.
An important point after buying a device Black Box ACS4011A-R2-SM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Black Box ACS4011A-R2-SM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Black Box ACS4011A-R2-SM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Black Box ACS4011A-R2-SM you will learn all the available features of the product, as well as information on its operation. The information that you get Black Box ACS4011A-R2-SM will certainly help you make a decision on the purchase.
If you already are a holder of Black Box ACS4011A-R2-SM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Black Box ACS4011A-R2-SM.
However, one of the most important roles played by the user manual is to help in solving problems with Black Box ACS4011A-R2-SM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Black Box ACS4011A-R2-SM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
