Instruction/ maintenance manual of the product SRP-F310/312 BIXOLON
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Service Manual SRP-F310/312 Front Exit Thermal Printer Rev . 1.00 http://www .bixolon.com.
Rev. 1.00 - 2 - SRP-F310/312 ■ Table of Contents 1. Precaution Segment .......................................................................................................... ......................... 4 1-1 Safety Pr ecautions ...................
Rev. 1.00 - 3 - SRP-F310/312 4. Hard ware ................................................................................................................................................... 33 4-1 Wiring Diagram .......................................
Rev. 1.00 - 4 - SRP-F310/312 1. Precaution Segment 1-1 Safety Precautions 1. Be sure that all of the built-in protective devices are replaced. Restore an y missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all p rotective devices includi ng: nonmetallic control knobs and compartment covers.
Rev. 1.00 - 5 - SRP-F310/312 1-2 Servicing Precaution WARNING 1: First read the Safety Precaution section of this manual. If some unforesee n circumstance creates a conflict between the servicing and safety precautions, always follow the safety precaution.
Rev. 1.00 - 6 - SRP-F310/312 1-3 Precaution for Electrost atically Sensitive Devices (ESDs) 1. Some semiconductor (solid state) devices are easil y damaged by static electricit y. Such components are called Electrostatically Sensitive Devic es (ESDs); exampl e s include integrated circu its and some field-effect transistors.
Rev. 1.00 - 7 - SRP-F310/312 2. Inst allation and Operation 2-1 Inst allation 2-1-1 AC Adapter Installation 2-1-2 Interface Cable Installation Figure 2-1 A C Adapter Installation 1. Make sure the printer is turned off with the side of the switch. 2. Plug the power cord into the SMPS on the printer .
Rev. 1.00 - 8 - SRP-F310/312 2-1-5 ETHERNET Cable Installation 2-1-6 Dongle(Usb A-Ty pe) Cable Installation Figure 2-5 ETHERNET Ca ble Installation 1. T urn the printer off.. 2. Plug the ETHERNET Cable into the connector on the printer . 2-1-7 Cover Open Installation Figure 2-6 Dongle Cable Inst allation 1.
Rev. 1.00 - 9 - SRP-F310/312 2-2 Operation 2-2-1 Setting the DIP s w itches The DIP switches are located on the bottom of the printer . The DIP switches are us ed to set the printer to perform various functions. Follow these when changin g DIP switches setting: 1.
Rev. 1.00 - 10 - SRP-F310/312 2-2-4 Hexadecimal Dumping This feature allows experience d users to see exactly what data is coming to the printer . This can be useful in finding software problem s.
Rev. 1.00 - 11 - SRP-F310/312 SRP-F310 V 01.00 ST D 0101 10 ================================ FPGA INFORMA TION BOARD VER.: 0x3 PROGRAM VER. : 0 x1 1 DIP SWITCH ST A TUS 12345678 O N : * OFF: ****** * .
Rev. 1.00 - 12 - SRP-F310/312 2-2-6 Setting the Memory S w itches This printer has Memory Switch set which is so ftwa re switches. Memory Switch set has MS W1, MSW2,MSW3, MSW4, MSW5, MSW6, MSW1 1, MSW12, Customize value.
Rev. 1.00 - 13 - SRP-F310/312 MSW2-3~MSW2 -8 MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2 -3 Charac ter T able OFF OFF OFF OFF OFF OFF Page 0 437 (USA, S tandard Europe) OFF OFF OFF OFF ON OFF Page 1 Katak.
Rev. 1.00 - 14 - SRP-F310/312 MSW4-3~MSW4-4 MSW 3-4 MSW 3-3 Single byte Font Selection Remark OFF OFF Font A 12x24 OFF ON Font B 9x17 ON OFF Font C 9x24 MSW4-5~MSW4-7 MSW 4-7 MSW 4-6 MSW 4-5 Double by.
Rev. 1.00 - 15 - SRP-F310/312 3. Product S pecifi cations 3-1 Appearance 3-1-1 Printer Dimensions (mm) Figure 3-1 Printer Dimension 3-1-2 AC Adapter Dimensions (mm) Figure 3-2 Adapter Dimension 150mm .
Rev. 1.00 - 16 - SRP-F310/312 3-1-3 Feature Locations-SRP-F310/31 2 1. cover-open 2. case-lower 3. function-led 4. feed-button 5. Push Button 6. Power Button 7. cover Dip Swi tch 8. SMPS 9. TPH 10. Paper Sensor Control 11. Auto-Cutter 12A. Parallel interface(IEEE-1284) 12B.
Rev. 1.00 - 17 - SRP-F310/312 3-2 General S pecifications Item Description Remark Product • SRP-F310/312: Default Communic ation • SRP-F310/312P: IEEE1284 Parallel Comm unication • SRP-F310/312S.
Rev. 1.00 - 18 - SRP-F310/312 3-3 Thermal Printer S pecifications 3-3-1 Printer Specification 1) 180dpi Item Description Remark Model • SRP-F310 (TPH: KRB-72-7TA0 2-BIX2,KYOCERA CORPORATION) Print Method • Thermal Line Printing Dot Density • 0.141 mm(7 Dots/mm) Printing Direction • Unidirection with friction feed Printing Width • 72.
Rev. 1.00 - 19 - SRP-F310/312 3-3-3 Paper Specification Item Description Remark Paper Type • Mono:TF50 KS-E(Nippon paper) • 2Color: PB-70(Mitsubishi) Paper Form • Paper Roll Paper Width • 80mm / 83mm Paper Roll Size • Max 105mm(3.26”) Spool Inside Dia.
Rev. 1.00 - 20 - SRP-F310/312 3-3-5 Printable Area a d c e Figure 3-4 Printable Area 1) 180dpi Item Description Remark a 80±0.5mm(3.15 ±0.0197) b 0.141 (0.
Rev. 1.00 - 21 - SRP-F310/312 Item Maximum Unit Conditions Print Cycle (S.L.T .) 0.46 ms/Line Supply Energy 0.20 mJ/Dot T=25 ℃ Supply V oltage 24 V V oltage among the connector terminals Substrate T emperature 70 ℃ T emperature detected by Thermistor Number of heating dot s at same time 256 Dots Logic Supply V oltage (V DD ) 3.
Rev. 1.00 - 22 - SRP-F310/312 3-4 SMPS Specifications 3-4-1 SMPS (Switching Mode Power Supply ) Specification Item Description Remark Input V oltage • Typical: 100V ~ 240V AC • Min: 90V AC • Max: 264V ac Input Current • Max: 1.
Rev. 1.00 - 23 - SRP-F310/312 3-5 Interface S pecifications 3-5-1 RS-232 C Serial Interface 3-5-1(a) Spe cification Item Description Remark Data T ransmission • Serial Synchronization • Asynchrono.
Rev. 1.00 - 24 - SRP-F310/312 3-5-1(c) Cable Connection Figure 3-7 RS-232C Cable Con nection 3-5-1(d) Signal Description Pin No. Signal name Direction Function 1 FG - Frame Ground 2 TxD Output T ransm.
Rev. 1.00 - 25 - SRP-F310/312 3-5-1(e) H/W Flow Control When DTR/DSR flow co ntrol is selec t, before transmitting a dat a, the Printer checks whether the host is BUSY or not. If the host is BUSY , t he Printer does not transmit a dat a to the host. If the host is not BUSY , the Printer transmits a dat a to the Host.
Rev. 1.00 - 26 - SRP-F310/312 3-5-2(c) Signal Specificati on (Compa tibility/Nibble/Byte mode) Pin No. Source Compatibility Mode Nibble Mode Byte Mode 1 Host nS trobe Ho stClk HostClk 2 Hos t / Printe.
Rev. 1.00 - 27 - SRP-F310/312 3-5-3 USB2.0 Interfa ce SRP-F310/312 support the USB (Unive rsal Serial Bus) Serial Communication. 3-5-3(a) Spe cification Item Description Remark T r ansfer T yp e • B.
Rev. 1.00 - 28 - SRP-F310/312 Figure 3-9 USB Cable 3-5-4(d) Construction Raw materials used in the fabrication of this cable must be of such quality that the fabricated cable is capable of meeting or .
Rev. 1.00 - 29 - SRP-F310/312 ※ Note: Mi nimum conductor co nstruction must be strande d tinned copper . T o minimize end user termination problems, USB uses a keyed connector protocol. The physical dif ference in the Series A and B connectors insures proper end us er connectivity .
Rev. 1.00 - 30 - SRP-F310/312 3-6 Cash Drawer S pecifications 3-6-1 Dra w er Cable Ferrite Core: 1 turn (OP-18E: 18.2 x 12.5 x 25.5) Figure 3-1 1 Drawer Cable 3-6-2 Cable Connection Pin No.
Rev. 1.00 - 31 - SRP-F310/312 3-7 ETHERNET Specifications 3-7-1 Ethernet 1) Ethernet specifications Network Interface: 10/100 Base-T All in one type (Auto detection) [Protocol] Layer Protocol Network .
Rev. 1.00 - 32 - SRP-F310/312 3-7-2 WLAN 1) WLAN specifications Support IEEE 802.1 1b/g Infrastructure, Ad-hoc mode. Frequency Band and Oper ating Channels] Item Description Frequency band 2.4000 – 2.497 GHz Modulation OFDM with BPSK, QPSK, 16QAM, 64QAM (1 1g) BPSK, QPSK, CCK (1 1b) Data rate : 54/48/36/24/18/12/1 1/9/6/5.
Rev. 1.00 - 33 - SRP-F310/312 4. Hardware 4-1 Wiring Diagram [Figure 4-1 Board Wiri ng Diagram].
Rev. 1.00 - 34 - SRP-F310/312 4-2 Block Diagram.
Rev. 1.00 - 35 - SRP-F310/312.
Rev. 1.00 - 36 - SRP-F310/312.
Rev. 1.00 - 37 - SRP-F310/312.
Rev. 1.00 - 38 - SRP-F310/312 [Figure 4-2 Block Diagram].
Rev. 1.00 - 39 - SRP-F310/312 4-3 S pecial Circuit Descriptions 4-3-1 Power Circuit This system is operated un der 100V ac or 240V ac. The pow er circuit supplies the three dif ferential DC voltage sources.
Rev. 1.00 - 40 - SRP-F310/312 6) FPGA core V oltage: +1.5VDC S tep down voltage the inpu t +2.5VDC to +1.5 VDC by a regulation.U16(BH15PB1WHFV -TR) 7) CPU core V oltage: +1.2VDC S tep down voltage the input +24VDC to +1.2VD C by a switching regul ation.
Rev. 1.00 - 41 - SRP-F310/312 4-3-3 Buzzer and Cash Dra w er Circuits 1) Buzzer Driving Circuit The Buzzer is used to inform several kinds of stat e s which occur under system o perating and gives som.
Rev. 1.00 - 42 - SRP-F310/312 4-3-4 I/F PBA Detect Block Diagr am When the printer is ON, the printer ch ecks what kind of the I/F PBA is installed. After detection, the CPU specify the I/O port properly . The followi ng is the method of I/F PBA detection.
Rev. 1.00 - 43 - SRP-F310/312 4-3-6 Parallel Communication Block Diagram The printer support the bidirectional Parallel In terface with Centroni cs, Nibble, Byte Mode.
Rev. 1.00 - 44 - SRP-F310/312 4-3-9 Thermal Printer Head Circuit First, the CPU sends a Serial Clo ck and Serial Dat a 2 56bits(32Bytes) to the Shif t Register of the Thermal Printer . The Serial Dat a are stored to each Shift Regi ster in the Thermal Printer .
Rev. 1.00 - 45 - SRP-F310/312 5. Disassembly and Assembly 5-1 Case lower block 1. Remove the ① two screws. 2. Separate the ② COVER DOWN-FRONT 1. Remove the ① two screws.
Rev. 1.00 - 46 - SRP-F310/312 1. Separate the ① COV ER DIP-SWITCH form the SRP-F310/312 2. Remove the ② SMPS 1. Remove the ① two scr ews. 2. Separate the ② ASE LOWER.
Rev. 1.00 - 47 - SRP-F310/312 1. Separate the ① FPC from MAIN PCB 2. Separate the ② FIVE CONNECTOR from MAIN PCB 1. Remove the ① four s crews. 2. Separate the ② MAIN PCB from ④ BRACKET PCB. 3. Remove the ③ two scr ew . 4. Separate the ④ BRACKET PCB from SRP-F310/312.
Rev. 1.00 - 48 - SRP-F310/312 5-2 Case Upper block 1. Remove the ① sc rew 2. Separate the ② LOCK SPRING , ③ SPRING HINGE 3. Remove the ⑥ E-Ring.
Rev. 1.00 - 49 - SRP-F310/312 1. Remove the ① two scr ews. 2. Separate the ② CASE UPPER from the ASSY HOUSING . 3. Separate the ③ COVER UP-FRONT f r o m ② CASE UPPER 4. Remove the ④ sc rew . 5. Separate the ⑤ COVER HINGE from the ASSY HOUSING .
Rev. 1.00 - 50 - SRP-F310/312 1. Remove the ① two scr ews. 2. Separate the ② GUIDE TPH from the ASSY TPH 3. Remove the ⑥ sc rew . 4. Separate the ASSY FIXED CUTTER from the ASSY TPH 5. Remove the ③ two scr ews. 6. Separate the ④ CUTTER from the ⑤ GUIDE CUTTER 7.
Rev. 1.00 - 51 - SRP-F310/312 5-3 Frame block 1. Remove the ① two scr ews. 2. Separate the ASSY CUTTER from the FRAME MAIN 3. Remove the ③ four s crews. 4. Separate the ④ AUTO CUTTER from the ② BRACKET CUTTER 1. Separate the ① P ARTITION from the FRAME MAIN 2.
Rev. 1.00 - 52 - SRP-F310/312 1. Remove the ① four s crews. 2. Separate the ② BRACKET MAIN From the FRAME MAIN 3. Remove the ③ sc rew . 4. Separate the ④ COVER OPEN S/W From the FRAME MAIN 5. Remove the ⑤ sc rew . 6. Separate the ⑥ PCB FEED From the FRAME MAIN 7.
Rev. 1.00 - 53 - SRP-F310/312 6. Adjustment s and Maintenance 6-1 Adjustment 6-1-1 Remaining Roll Paper Adjustment This sensor is set to the step4 po sition at the fact ory.
Rev. 1.00 - 54 - SRP-F310/312 6-2 Maintenance Paper dust in the heating element s may lower the print quality . In this case, clean the print head as follow; Caution: ※ T urn off the printer power before cleani ng.
Rev. 1.00 - 55 - SRP-F310/312 7. T roubleshooting This chapter describe s the methods for troubleshooting in this Receipt Printer . 7-1 T roubleshooting flow chart If the source of a problem is not clea r , use the fl owchart below to find and repl ace a defective component.
Rev. 1.00 - 56 - SRP-F310/312 7-1-1 POWER LED does not light A Is AC adaptor & power cord connected properly? Connect AC adaptor & power cord properly. OK? END YES Does AC adaptor have proper output voltage rating? (approx. +24V) YES NO Replace AC adaptor.
Rev. 1.00 - 57 - SRP-F310/312 7-1-2 Paper and Error led blink.
Rev. 1.00 - 58 - SRP-F310/312 7-1-3 Paper and Error led lit C Turn power off, then on ce again OK? END Is paper roll not inserted? Replace or inse rt paper roll Is paper-end sensor, conti nuity norma .
Rev. 1.00 - 59 - SRP-F310/312 7-1-4 Paper led lit D Turn power off, then once again OK? END Is paper roll in paper near-end co ndition? Replace or insert paper roll Is paper near-end sensor continuity.
Rev. 1.00 - 60 - SRP-F310/312 7-1-5 Error led blink E Turn power off, then on ce again OK? END Is correct I/F PBA inserted? Replace I/F PBA YES NO YES NO OK? NO END YES Replace PCB-main ass ’ y END.
Rev. 1.00 - 61 - SRP-F310/312 7-1-6 Error led lit.
Rev. 1.00 - 62 - SRP-F310/312 7-1-7 Self test is not normal G Does not printer operate at all? Is output voltage of regulator on PCB-main within SPEC?(*1) Replace PCB-main ass ’ y Replace printer me.
Rev. 1.00 - 63 - SRP-F310/312 7-1-8 Data from host is not printe d normally H Send data from host to printer OK? END Are interface parameters set to identical values at host and printer? YES NO Does i.
Rev. 1.00 - 64 - SRP-F310/312 7-2 Power Problem If a problem that can be verified by visual examination has occurred, use the tables below to determine the cause and perform repairs.
Rev. 1.00 - 65 - SRP-F310/312 7-2-1 Printing Quality Problems Problem Probable Cause Level Checkpoint Action Foreign substance on the head surface A Check the foreign substance on the head surface Rem.
Rev. 1.00 - 66 - SRP-F310/312 7-2-2 Printer Mechanism Problems Problem Probable Cause Level Checkpoint Action Feeding motor failure B Check for s hort failure inside the motor Replace the motor Gear i.
An important point after buying a device BIXOLON SRP-F310/312 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BIXOLON SRP-F310/312 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BIXOLON SRP-F310/312 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BIXOLON SRP-F310/312 you will learn all the available features of the product, as well as information on its operation. The information that you get BIXOLON SRP-F310/312 will certainly help you make a decision on the purchase.
If you already are a holder of BIXOLON SRP-F310/312, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BIXOLON SRP-F310/312.
However, one of the most important roles played by the user manual is to help in solving problems with BIXOLON SRP-F310/312. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BIXOLON SRP-F310/312 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
