Instruction/ maintenance manual of the product BS-9400F Bissell
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Troubleshooting Bissell ProHeat 2X Select BS-9400F CONTENTS PAGE Consumer states unit will not spray to the floor and no spray from the upholstery tool…………………………………………………….Page 2 Consumer states no or low suction…………………….
Prepared by Monique Lania 2 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will not spray to the floor and no spray from the upholstery tool Solution 1: Solution 1: The Red float door .
Prepared by Monique Lania 3 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: Has Tank-in-tank been emptied and refilled and has the SmartMix (solution) bottle bee n filled with solution? No, empt.
Prepared by Monique Lania 4 Call Servicing Guide ProHeat 2X 9400F.doc Solution 3: Solution 2: Yes Yes Remove SmartMix bottle from unit Advise customer to call Bissell Free Call 1800 number again and p.
Prepared by Monique Lania 5 Call Servicing Guide ProHeat 2X 9400F.doc Solution 4: How? Using a Phillips Head Screw Driver, unscrew the scr ew just above the front nozzle and remove it. Turn the machine on its side so that the belt access area is facing upwards.
Prepared by Monique Lania 6 Call Servicing Guide ProHeat 2X 9400F.doc Locate the Small Brush Belt, has it come off the Brush end? Yes, refit by reversing the steps above.
Prepared by Monique Lania 7 Call Servicing Guide ProHeat 2X 9400F.doc Solution 5: How? Using a Phillips Head Screw Driver, unscrew the scr ew just above the front nozzle and remove it. Turn the machine on its side so that the belt access area is facing upwards.
Prepared by Monique Lania 8 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states no or low suction Solution 1: Ensure Diverter Knob located on Tank is switched to the correct setting ‘Hose Attachments if you are using the upholstery hose or ‘Floor Cleaning’ if you are cleaning the floor.
Prepared by Monique Lania 9 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: Grab handle on Tank and lift/pull towards you to remove tank-in-tank assembly from unit.
Prepared by Monique Lania 10 Call Servicing Guide ProHeat 2X 9400F.doc Solution 3: Remove the tank-in-tank assembly from the unit How? Remove Tank Lid from Tank Pull and lift grey latch on back of Tank to unlatch and remove tank lid.
Prepared by Monique Lania 11 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will spray through the hose , but not to the floor. Solution 1: Solution 2: Remove any debris on the spray tips located at bottom of unit with a soft brush (an old toothbrush works well).
Prepared by Monique Lania 12 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will spray at the floor , but not through the upholstery hose. Solution 1: Remove any tools from the end of the upholstery hose. Does the unit spray through the hose now? No Clean out the spray tip with the end of an unfolded paper clip.
Prepared by Monique Lania 13 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit is releasing too much solution or only shampoo. Solution 1: Yes No Is the black O shaped ring on the SmartMi.
Prepared by Monique Lania 14 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will not release any shampoo Solution 1: No Remedy Yes Does the SmartMix Knob (located next to Sm artMix sol.
Prepared by Monique Lania 15 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: Turn the unit on Yes, problem solved Yes No Reattach gasket by pushing the red rounded portion over the black lip of .
Prepared by Monique Lania 16 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states no suction through the upholstery hose but does have suction at the floor. Solution 1: Yes, problem solved No, Flick it backwards towards you from ‘Brush’ setting to ‘Suction’ setting.
Prepared by Monique Lania 17 Call Servicing Guide ProHeat 2X 9400F.doc Consumer reports the wat e r that is spray ed out is not hot . Solution 1: Is the machine switched on at the power outlet in the wall? Allow heater to warm up for about 2 minutes.
Prepared by Monique Lania 18 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states the brush will not turn . **NOTE: When the machine is in an upright position, the brushes will automatically stop turning to avoid an y damage to the floor.
Prepared by Monique Lania 19 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: How? Using a Phillips Head Screw Driver, unscrew the scr ew just above the front nozzle and remove it. Turn the machine on its side so that the belt access area is facing upwards.
Prepared by Monique Lania 20 Call Servicing Guide ProHeat 2X 9400F.doc Solution 3: How? Using a Phillips Head Screw Driver, unscrew the scr ew just above the front nozzle and remove it. Turn the machine on its side so that the belt access area is facing upwards.
Prepared by Monique Lania 21 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states the unit has no power . Solution 1 How? Slide upper handle firmly onto lower handle unt il screw holes are comple.
Prepared by Monique Lania 22 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states the unit drags on carpet Solution 1: With a Phillips head screw driver ensure the screw in the middle just above the front nozzle is tight.
Prepared by Monique Lania 23 Call Servicing Guide ProHeat 2X 9400F.doc Consumer States the Tank-In-Tank is leaking at base of the tank. Solution 1: Yes No, Fit O ring securely, problem solved Remove t.
Prepared by Monique Lania 24 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit is very noisy Solution 1: This is quite normal as the unit requires a lot of power to get deep down and extract all the deeply embedded dirt out of your carpet.
An important point after buying a device Bissell BS-9400F (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Bissell BS-9400F yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Bissell BS-9400F - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Bissell BS-9400F you will learn all the available features of the product, as well as information on its operation. The information that you get Bissell BS-9400F will certainly help you make a decision on the purchase.
If you already are a holder of Bissell BS-9400F, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Bissell BS-9400F.
However, one of the most important roles played by the user manual is to help in solving problems with Bissell BS-9400F. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Bissell BS-9400F along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
