Instruction/ maintenance manual of the product M7VKH Biostar
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M7V KH Federal Communications Commission (F.C.C) Statement This device complies w ith Part 15 of the FCC Rules. Operation of this devic e is subje ct to the foll owing two cond itions: (1) this devic .
Disclaimer The vendo r makes no re prese ntations o r warrant ies with resp ect to the contents here of and speciall y disclaim s any im plied warranti es of merchant ability or fi tness f or any purpose.
Contents i Introd uction .... ......... ......... ......... ......... ......... ......... ......... ......... .... 1-1 1. Motherboa rd Descriptio n ........ ......... ......... ......... ......... ... ....... 1-2 1.1 Feat ures .. ....... ....... .....
Contents ii 1.7 J umper Settings .. ....... ...... ....... ....... ....... ....... ...... ..... ....... ....... ....... ...... .... 1-24 1.7. 1 CPU Fan Head er: JCFAN1 . ....... ...... ....... ....... ....... ....... ...... ....... .... 1-25 1.7. 2 System Fan Header: JSFAN1 .
Contents iii 2.8 P C Health Status .... ....... ....... ....... ....... ...... ....... ....... ....... ....... ....... ...... .... 2 -30 2.9 Freq uency/Voltage Control ......... ......... ....... ....... ...... ....... ....... ....... ....... . 2-31 2.
Chapter 1 Motherboard Description 1-1 Intro duction System Overv i e w Thanks for b u ying th i s pr odu ct! This manu al was written to h el p you star t usin g th is product as quickly and s moothl y a s possibl e. Ins ide y ou wil l find a dequate explan ation s to so lve most pr oblems.
Chapter 1 Motherboard Description 1-2 1. Motherboard Description 1.1 Features 1.1.1 H ardw are CPU − Si ngle AMD S ocket- A for Athl on TM (Thunderbi rd TM ) / Duron TM proces sor Module - 500MHz ~ 1.3G Hz. − 200/266MHz Sys tem Interf ac e spe ed.
Chapter 1 Motherboard Description 1-3 Flash Memor y − Supports f la sh me mo ry. − Supports E SCD Funct ion. IDE B uil t-i n On B o ar d − Supports f our I DE har d disk drive s. − Supports PIO Mode 4, Maste r Mode , high pe rfo rm ance hard disk driv es.
Chapter 1 Motherboard Description 1-4 Universal Serial Bus − Supports t wo bac k Univ ersa l Seria l Bus (USB ) Ports and t wo fr ont Univer sal ser i al Bu s (US B ) P orts. − Supports 48 MHz USB . Hardware M onitor Function − CPU Fan Spe ed Monitor .
Chapter 1 Motherboard Description 1-5 1.1. 2 Softw are BIO S − AWARD l egal BI OS. − Supports A PM1.2. − Supports U SB Functi on. − Supports A CPI. Operating System − Off ers the highes t perf orma nce f or MS-DO S, Window s NT, Window s 2000, Window s 95/98, W indows ME, Nov ell, U NI X, SCO UNIX etc .
Chapter 1 Motherboard Description 1-6 1.2 Motherboard Inst allation 1.2. 1 Layout of Motherbo ard Model No.M7VK H.
Chapter 1 Motherboard Description 1-7 1.3 Motherboard Q uick Reference A . Back P anel I/O Connectors M. Wake-On M ODEM Header (JW OM1*) B. A UX Audio-In Header (JA UX1*) N. Sy st em Fan Header (JSFAN1) C. CD A udio-In Headers (JCDIN1-2) O. Chipset Fan Header (JSFA N3*) D.
Chapter 1 Motherboard Description 1-8 1.3 .1 Front Pane l Headers (JPANEL1 / JPANEL2) JPA NEL1 Pin Pin No. A ssi gnment Functio n No. As signme nt Func tion 1 +5V 2 +5V VCC 3 No Co nnection Speaker 4 Ground Gr ound 5 Ground Conne ctor 6 No Connection No Connection 7 Speaker 8 Power LE D(-) PW R LED JPA NEL2 Pin Pin No.
Chapter 1 Motherboard Description 1-9 Speaker Connector An offbo ard speaker can be i nstall ed on the motherb o ard as a manu factu rin g o p tion . An o ffboard speaker can be con nected to the mother board at the fro nt pan el connec tor.
Chapter 1 Motherboard Description 1-10 Power On Butto n This con necto r can be con nected t o a fron t pan el po wer switch. Th e switch must pull the Power Button pi n to ground for at lea st 50 ms to s ignal the powe r supply to sw itch on or off .
Chapter 1 Motherboard Description 1-11 1.3.4 ATX 20-pin Powe r Connector (JA TXPWR1) This connector supports the pow e r button on-boar d. Usin g the A TX pow er supply , func t ions such a s Modem Rin g Wa ke-U p and Soft Powe r Off are supported on this m otherboa rd.
Chapter 1 Motherboard Description 1-12 1.4 Back Panel Connectors 1.4. 1 PS/2 Mous e / Ke y board CONN. : JKBMS1 The motherb oard pro vides a standard P S/2 mouse / Keybo ard mini DI N conn ector for attachi ng a PS/ 2 mouse. Yo u can plug a P S/2 mouse / K eyboard d irectly int o this co n n ector .
Chapter 1 Motherboard Description 1-13 PS/ 2 Mouse / Ke ybo ard Co nne c tor s Pin No. Assignment 1 Data 2 No connection 3 Ground 4 +5 V 5 Clock 6 No connection 1.
Chapter 1 Motherboard Description 1-14 1.4.3 Mo nitor Connecto r: JVGA1 This moth erboard has buil t in vid eo faciliti es. Yo ur monit or will a ttach d irectly to JVGA1 con nector on the mot h erb o ard .
Chapter 1 Motherboard Description 1-15 1.4. 4 Fron t USB H eader : JUSB 2 Pin No. A ssignment Pin No. As sign ment 1 +5V 2 Ground 3 USBP2- 4 Ground 5 USBP2+ 6 USBP3+ 7 Ground 8 USBP3 - 9 Ground 10 +5V.
Chapter 1 Motherboard Description 1-16 1.5 Serial and Parallel Interface Ports This system comes equi pped with one serial p ort and one parall el port.
Chapter 1 Motherboard Description 1-17 Connectivity The serial port can be u sed in many way s, an d it may be neces sary to beco me familiar with the pi nou t diagram. The followin g chart gi ves you the fun ction of each pin on the 9-pin c onnector and som e of the 25-pin c onnector .
Chapter 1 Motherboard Description 1-18 The Serial In terface Port- II: JCOM2 (Optional) Sig nal Name I DC PIN DCD Data Carrier Det ect 1 RX Rece ive Data 2 TX Trans mit Data 3 DTR D ata Termina l Read.
Chapter 1 Motherboard Description 1-19 signals to initi ate communicat ion. If you enco unter a communicati on p robl em that cannot be resolv ed usin g a null m odem, it ca n gene rall y be ass ume d that one dev ice is usi ng the initi alizatio n sign als and the o ther d evice is no t.
Chapter 1 Motherboard Description 1-20 Parallel Interface P ort : CN2 Unli ke the serial p ort, paral lel interface p ort h as been standard ized and shou ld not presen t any difficulty interfaci ng periph erals to your system. Sometimes called Centr onics port, the par allel po rt is almo st exclus ively used with pr inters.
Chapter 1 Motherboard Description 1-21 1.6 CPU Installation 1.6.1 C PU Installa tion Procedure : Socket A 1. Pull the l ever side way s away from the s ocket then raise the lever up to a 90-degree angle. 2. Locate Pi n A in the s ocket and lo ok for the whi te dot or cut edge i n the CPU.
Chapter 1 Motherboard Description 1-22 1.6. 2 CPU Jumper Settings This mo therboar d pr odu ces a featur e which can au to-detect the sp eed wit hout ju mper setti ng. Also, you can use the JCLK1 and JCLK2 jumpers to set th e appr opriatel y speed of CPU when the au to-detect functi on is disab led.
Chapter 1 Motherboard Description 1-23 1.6.2.1 CPU Frequency Selection: JCLK1 & JCLK2 ( J C L K 1 ) JCL K1 F R E Q . 1-2 3-4 5-6 7-8 *100MH z OFF OFF OFF OFF 133MHz OFF OFF ON OFF (JCLK2) CPU ( MHz ) JCLK 2 *100MHz ON 133MHz OFF NOTES: The “ * ” mark indicate primitive value.
Chapter 1 Motherboard Description 1-24 1.7 Jumper Settings A ju mper has two or more pins that c an be covere d by a plas tic jumper cap , allowin g you to sel ect different system optio ns.
Chapter 1 Motherboard Description 1-25 1.7.1 CPU Fan Head er: JCFA N1 Pin No . A ssig nment 1 Ground 2 +12V 3 Sense 1.7.2 Sy ste m Fan He ader: JS FA N1 Pin No. As sign ment 1 Ground 2 +12V 3 Sense 1.7.3 Sy stem Fan He ader: JSF A N3 (Opti onal) Pin No.
Chapter 1 Motherboard Description 1-26 1.7.5 Wake-O n-L A N He ader: JW OL1 Pin No. As sign ment 1 5V_SB 2 Ground 3 Wake-up 1.7. 6 CMOS Functi on Sel ec tion : JCMOS1 This jumper is s et during the process of clearing BIOS configu rations whi ch may be necessary in cert ain circum stances (i.
Chapter 1 Motherboard Description 1-27 1.8 DRA M Installation 1.8.1 D IMM DRA M Ac cess T ime : 3.3V Unbuf fer ed SD RAM PC66/ PC100 and PC133 T y pe re quired.
Chapter 1 Motherboard Description 1-28 1.8. 2 How to install a DIMM Module 1. The DIM M socket has a “ Pl astic Safe ty Ta b” and the DIMM me mo ry m odule has a n asym met rical no tch”, so th e D IM M me mor y mo d ul e ca n only fit in to the slot in on e di rection.
Chapter 1 Motherboard Description 1-29 1.9 A udio Subsy stem JCDI N2 1 4 14 JCDI N1 14 14 JAUX1 14 14 JT AD1 14 JF_AUDIO 19 21 0.
Chapter 1 Motherboard Description 1-30 1.9. 1 CD A udio-In He aders: J CDIN1/JCDIN2 Pin No . of JCDI N1 A ssig nment 1 Left Channel Inp ut 2 Ground 3 Ground 4 Right C hannel Input Pin No . of JCDI N2 A ssig nment 1 Ground 2 Left Channel Inp ut 3 Ground 4 Right C hannel Input 1.
Chapter 1 Motherboard Description 1-31 1.9.4 Fro nt A udio Head er: JF_A UDIO (Opt ional ) Pin No. Assignment 1 AUD_MI C 2 AUD_GND 3 AUD_M IC_BIAS 4 AUD_VCC 5 AUD_FPOU T_R 6 AUD_ RET_R 7 HP_ON 8 KEY 9.
C h a p t e r 2 B I O S S e t u p 2-1 2. BIOS S etup Intr oducti on This manua l discu ssed Award™ Setup p rogram b uilt i nto th e ROM BIOS. The Setup prog ram allow s users to modi f y the basi c sys tem config uration.
C h a p t e r 2 B I O S S e t u p 2-2 PCI Bus Support This A WARD BIOS als o supports Version 2. 1 of the Intel PCI (Peri pheral Compon ent I nterco nnect) l ocal b us sp ecification . DRAM Support SDRA M (Sy nchronous DRAM ) are supporte d. Supported CPUs This A WA RD BIOS support s the A MD Athlon TM / Duro n TM CP U.
C h a p t e r 2 B I O S S e t u p 2-3 2.1 Main Menu Once you en ter Aw ard BIOS ™ CMOS Setu p Utility, t he Main Menu wil l app ear on th e screen. The Main Menu allo ws you to select from several setu p function s. Use th e arrow keys to sel ect among t he items an d pr ess <Ent er> to accept and enter the s ub-me nu.
C h a p t e r 2 B I O S S e t u p 2-4 Integrated Peripherals This sect ion pag e inc ludes a ll the item s of IDE hard dr ive and Progr amm ed Input/ Outpu t feature s. Power M ana gement Setup This set up p age in cludes all th e items of po wer management featu res.
C h a p t e r 2 B I O S S e t u p 2-5 2.2 Standard CMOS Features The items in Stan dard CMOS Setup Menu are divi ded int o 10 categor ies. Each category in clud es no, one o r more tha n on e setup items. Use th e arro w keys to high light th e item and then use the<PgUp > or <P gDn> keys to select the valu e you w ant in ea ch item .
C h a p t e r 2 B I O S S e t u p 2-6 Main M enu Selections This t able sh ows th e selection s that you can make on t he M ain Men u. Item Options Description Dat e MM DD YYYY Set th e sy ste m d ate . Not e that the ‘Da y’ automatically changes w hen you set th e date.
C h a p t e r 2 B I O S S e t u p 2-7 Item Options Description Halt On All Errors No Errors All, but Keyboard All, but D iskette All, but Disk/ Key Select the situati on in which you wan t the BIOS to stop the POS T p rocess and notify y ou. Base M emory N/A Displays the amount of conventi onal memory detected duri ng boot up.
C h a p t e r 2 B I O S S e t u p 2-8 2.3 A dv anced BIOS Features Figure 3. A dvanced BIOS Setu p CMOS Setu p Utili ty- Copy right (C ) 1984-2000 Aw ard Softw are Advanced BIOS Features ► Boot .
C h a p t e r 2 B I O S S e t u p 2-9 Shadow Control If you highli ght the lit eral “Pr ess Enter” next to the “Sh adow Co ntro l” label and then pr ess th e enter key, it will take you a su b menu with th e foll o win g op t ions: Video BIOS Shadow Determin es whet h er vid eo BI OS will be co p i ed to RAM for faster exec ution.
C h a p t e r 2 B I O S S e t u p 2-10 Quick Power On Self Test This catego ry speeds up P ower on Self-Test ( POST) after yo u p ower u p the computer . If it is set to En able, B IOS will sh orten or skip so me check items during POST . Enabled ( default) Enab le quic k POS T.
C h a p t e r 2 B I O S S e t u p 2-11 Typematic R ate (Chars / Sec) 6 (default) 6 charact ers per secon d 8 8 ch aract ers p er seco n d 10 10 ch aract ers per secon d 12 12 ch aract ers per secon d .
C h a p t e r 2 B I O S S e t u p 2-12 2.4 A dv anced Chipset Features This sectio n allo ws y ou to configure th e system ba sed on the sp ecific features o f the in stalled chips et. This ch ipset manages b us sp eeds and access to system memory resources, such as DRAM and t he extern al cache.
C h a p t e r 2 B I O S S e t u p 2-13 OnChip Modem Th is item allow s y o u to c ontrol the onboa rd MC97 Modem contr oller. The Choices: Auto (d efault) , Disable d. OnChip U SB/USB 2 This should be ena bled if your sys tem has a U SB insta lled on the system board and you wish to use it .
C h a p t e r 2 B I O S S e t u p 2-14 PCI Dynam ic Bursting When Enabled , every write tra nsactio n goes to the write bu ffer. Burstab le tr ansactio ns th e burst on th e PCI b us and nonb urstab le trans act ions don' t. The Choices: Enabled (d efaul t) , Disab le d .
C h a p t e r 2 B I O S S e t u p 2-15 AGP D riving Cont rol By choosing "A uto" the sy stem BI OS wil l the AG P output Buffe r Driv e st rengt h P Ctrl by AG P Card. By c hoosing " Manual ", it a llows user to se t AG P output Buff er Drive stre ngth P C trl by m anual.
C h a p t e r 2 B I O S S e t u p 2-16 Bank Interleave This item allo ws you to en ab le or d is able the b an k in terleave featur e. The Choice s: Disabled (default ) , 2Ban k,4Ban k. System BIOS Cacheable When enabled , accesses t o system BIOS ROM ad dressed at F00 00H-F FFFFH are cached , pro vided that the cach e contro ller i s enab led.
C h a p t e r 2 B I O S S e t u p 2-17 2.5 Integrated Peripherals Figure 5. Integrated P eripherals CMOS Setu p Utili ty- Copy right (C ) 1984-2000 Aw ard Softw are Integrated Peripherals ► OnCh.
C h a p t e r 2 B I O S S e t u p 2-18 OnChip I DE Chann el 1 The chip set cont ains a P CI I DE inter face with sup por t for two IDE chann els. Sel ect Enable d to act ivate the sec onda ry IDE interface. Select Disa b led to d eacti vate this in te rface.
C h a p t e r 2 B I O S S e t u p 2-19 Muti-M edia setting The mul timedia sett ing su bmenu is used to con figure vario us multimed ia perip herals su ch as aud io and game equipmen t.
C h a p t e r 2 B I O S S e t u p 2-20 Onboard FDD Controller Select E n ab led if your system has a floppy disk con tr o lle r (FDC) in st all ed on th e system board and if you wish t o use it . If ins tal l and FD C o r th e system has no flopp y drive, select Disab led in this fiel d.
C h a p t e r 2 B I O S S e t u p 2-21 Parall el Port EPP T ype Select a DMA Ch annel for th e por t. The Choices: EPP1.9 ( default), EPP 1.7..
C h a p t e r 2 B I O S S e t u p 2-22 2.6 Pow er Management Setup The P ower Manage ment Setu p allo ws you to co nfigur e your system to most effectively save energy while o peratin g in a man ner con sisten t with you r own style of comput er u se.
C h a p t e r 2 B I O S S e t u p 2-23 and t hen p ress the e nter key, it wil l take you a su bmenu with the fol lowing options: Power M anagement This op tion all ows you to set each mode indivi duall y. When not disabl ed, each o f the ra nges are from 1 min.
C h a p t e r 2 B I O S S e t u p 2-24 Video O ff Option This field dete rmines when to acti vate the vi deo o ff feature for mon itor power managemen t. The Choices: Al ways on , Suspe nd → → → → Off ( default), All M odes → Off. Video Off M ethod This d etermines th e manner i n which the monitor is bl anked.
C h a p t e r 2 B I O S S e t u p 2-25 drive wil l awaken a system which has been powered d own. The Choices: OFF, ON (default). PCI M aste r When set to On , any event occurr ing at P CI will awaken a system w hic h has bee n powe re d down. The Choices: OFF (d efaul t ) , ON.
C h a p t e r 2 B I O S S e t u p 2-26 IRQ7 (L PT1) I R Q 8 ( R T C A l a r m ) I R Q 9 ( I R Q 2 R e d i r ) IRQ1 0 (Reserved) IRQ1 1 (Reserved) IRQ12 (PS/ 2 M ou se) IRQ1 3 (Coprocessor) IRQ1 4 (Har.
C h a p t e r 2 B I O S S e t u p 2-27 2.7 PnP/PCI Configurations This s ection de scri bes confi guring the PCI bus sy stem . PCI, or Personal Comput er Inter conn ect, is a system which allo ws I/O d evices to operat e at s peeds nearin g the sp eed of th e CP U itsel f uses when c omm un icatin g with its own speci al com ponents.
C h a p t e r 2 B I O S S e t u p 2-28 Reset Configuration D ata The system BIOS supp orts t he P nP featu re so the system needs to reco rd whi ch resou rce is assigned and proc eeds resou rces from con flict. Every peri pheral devic e ha s a node, w hich is call ed ESCD.
C h a p t e r 2 B I O S S e t u p 2-29 IRQ Resources When r esources are contro lled manually, assi gn each system interru pt a type, depending on the ty pe of devi ce us ing the interr upt. DMA R esources When res ou rces are con tro lled manuall y, assign each system DM A chan nel a type, depending on the ty pe of dev i ce using the DMA c hannel.
C h a p t e r 2 B I O S S e t u p 2-30 2.8 PC Health Status Figure 8. PC Health Status CMOS Setu p Utili ty- Copy right (C ) 1984-2000 Aw ard Softw are PC Health St atus Show H/W Monitor in POST 3 s ec Current CPUFAN1 Speed 0RPM Item H elp Current SysFAN Speed 0RPM Menu Level ► Vcore X .
C h a p t e r 2 B I O S S e t u p 2-31 2.9 Frequency /Voltage Control Figure 9. Frequ ency/Vo ltage Con trol CMOS Setu p Utili ty- Copy right (C ) 1984-2000 Aw ard Softw are Frequency / Voltage Co.
C h a p t e r 2 B I O S S e t u p 2-32 2.10 Load Fail-Safe Defaults Whe n you press <Ent er> on thi s item , y ou get a confir ma tion dialog box wi th a message similar to: Figure 10.
C h a p t e r 2 B I O S S e t u p 2-33 2.11 Load Optimized Defaults Whe n you press <Ente r> on thi s item , y ou get a confi rma tion dialog box wi th a message similar to: Figure 11.
C h a p t e r 2 B I O S S e t u p 2-34 2.12 Set Superv isor / User Passw ord Figure 12. Set Supervisor / User Password CMOS Setu p Utili ty- Copy right (C ) 1984-2000 Aw ard Softw are ► Standard.
C h a p t e r 2 B I O S S e t u p 2-35 PASSW OR D DISABLED If you select “System” at the Secur ity Optio n of BIOS Features Setup Menu, y ou will b e p ro mp ted for th e p ass word ever y time wh en t he system is r eboo ted, o r any time when you try to ent er Setu p.
C h a p t e r 2 B I O S S e t u p 2-36 2.13 Sav e & Exit Setup Figure 13. Save & Exit Setup CMOS Setu p Utili ty- Copy right (C ) 1984-2000 Aw ard Softw are ► Standard CMOS Feat ures ►.
C h a p t e r 2 B I O S S e t u p 2-37 2.14 Exit Without Sav ing Figure 14. Exit Wit hout Sav ing CMOS Setu p Utili ty- Copy right (C ) 1984-2000 Aw ard Softw are ► Standard CMOS Feat ures ► F.
Chapter 3 Trouble Shooting 3-1 3. Tr ouble Shootin g PROBLEM No p ower to the system at all. P ower light does n ot illu m inat e, fan in side po wer supply does not turn on. Indi cator light on ke yboa rd does not tur n on. PRO BABLE CAUSE DI AGNOS IS SO LUTIO N Powe r cable is unplugged.
Chapter 3 Trouble Shooting 3-2 PROBLEM Sys tem does not boot from hard disk drive , can be boote d from CD-ROM dri ve. PRO BABLE CAUSE DI AGNOS IS SO LUTIO N Connector be tween hard drive a nd system bo ard unplugged. W hen atte mpting to r un the FDI SK utility you get a message, INVALI D DRIVE SP ECIFICAT ION.
Chapter 3 Trouble Shooting 3-3 PROBLEM Erro r message reading “S ECTOR NOT F OUND” or othe r erro r messages not allowin g cert ain d ata to b e retr ieved . PRO BABLE CAUSE DI AGNOS IS SO LUTIO N A number of causes could be behind this. Use a file by file backup instead of an image backup to backup the hard disk.
Chapter 3 Trouble Shooting 3-4 PROBLEM PROBABLE CA USE DIAG NOS I S SOLUTI ON Me mory problem. Reboot computer. Reinstall memory , make sure that all memory modules are installed in correct socket s. Computer v irus. Use anti -virus programs to detect and clean viruse s.
Chapter 3 Trouble Shooting 3-5 PROBLEM No co lor on screen . PRO BABLE CAUSE DI AGNOS IS SO LUTIO N Faulty M onitor. If possible, connect monitor to another system. If no color replace monitor. CM OS incorrectly set up. Call technical support. PROBLEM C: dri ve failur e.
Chapter 3 Trouble Shooting 3-6 PROBLEM Miss ing operat ing sy ste m on hard driv e. PRO BABLE CAUSE DI AGNOS IS SO LUTIO N CMOS set up has been changed. Run setup and select correct drive t ype. PROBLEM Certa in ke ys do not f unction. PRO BABLE CAUSE DI AGNOS IS SO LUTIO N Keys jammed or defective .
05/23/2001 M ADE IN TAIWAN R.O.C..
An important point after buying a device Biostar M7VKH (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Biostar M7VKH yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Biostar M7VKH - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Biostar M7VKH you will learn all the available features of the product, as well as information on its operation. The information that you get Biostar M7VKH will certainly help you make a decision on the purchase.
If you already are a holder of Biostar M7VKH, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Biostar M7VKH.
However, one of the most important roles played by the user manual is to help in solving problems with Biostar M7VKH. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Biostar M7VKH along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
