Instruction/ maintenance manual of the product 2701HG-B 2Wire
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For 2000 Series 2Wire Gateway Installation Guide.
Notice to Users ©2006 2Wire, Inc. All rights reser ved. This manual in whole or in par t, may not be reproduced, translated, or reduced to an y machine- readable form without prior written approval.
i Contents Chapter 1: Getting Started Remove or Disable Conflicting Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Check Your Computer’s Browser and System Requirements . . . . . . . . . . . .
1 Getting Started Remove or Disable Conflicting Applications Internet sharing software and PC based firew all applicati ons typically interfere with the 2Wire gatew a y , and should be removed or disabled before you install the gate wa y . The 2Wire gatew ay pro vides the same features as the products listed below .
2 Connect the First Computer to the Gateway Congratulations on the purchase of your 2Wire gatew a y . T o install your gatewa y and configure your networ k, follow these steps.
Connect the Fir st Computer to the Gatew a y 3 T o install the DS L filter : 1. Locate the phone jack where you wa nt to connect your 2Wire gatewa y . 2.
Connect the Fir st Computer to the Gatew a y 4 Ethernet Connection Figure 1. Gatewa y Connected Via Ethernet 1. Connect the provided pow er adapter from the gatewa y’ s POWER por t to an electrical outlet. The POWER light on the front of the gatew ay should be green.
Connect the Fir st Computer to the Gatew a y 5 Wireless Connection Requires wireless-enabled notebook or a computer with an 802.11b/g wireless network adapter installed. Wireless adapters can be purchased from your ser vice provider . Figure 2. Gatewa y Connected Via Wireless 1.
Connect the Fir st Computer to the Gatew a y 6 Non-2Wire Wireless Adapter Configuration Locating the Serial Number and Wireless Encr yption Ke y The serial number of your 2Wire gatewa y is used as the networ k name (SSID). Beneath the serial number is a ten-digit number which is used as the encr yption ke y .
Connect the Fir st Computer to the Gatew a y 7 USB Connection Figure 3. Gatewa y Connected Via USB 1. Connect the provided A C power adapt er from the 2Wire gate wa y’ s POW ER por t to an electrical outlet. The POWE R light on the front of the gatew ay should be green.
Connect the Fir st Computer to the Gatew a y 8 Install the 2Wire Gatew a y USB Driver - Windows 1. P ower on your computer and place the 2 Wire CD in your computer’ s CD-ROM drive. 2. If the Add Hard ware Wizard displa ys, follow the on -screen instructions.
9 Run the 2Wire Setup Wizard Windows XP/2K/ME/98SE 1. Inser t the 2Wire CD and follow the on-screen inst ructions. If the 2Wire Setup Wizard does not automatically star t: − Double-click the My Computer icon located on the desktop. − Double-click the icon that corresponds to your CD-ROM drive.
10 Add Computers to the Network After your first computer is connected to the 2Wire gatewa y and your Inter net connection has been established, you can connect other computers to the network. Use any of the followin g methods to connect additional computers to your networ k.
Add Computers to the Networ k 11 Ethernet Connection Figure 4. Gatewa y Connected to Second Computer Via Ethernet 1. Connect an Ethernet cable from any a vailable LOCAL ETHERNET 1 por t on the gatewa y to your computer’ s Ethernet por t. 1. The number of Ethernet por ts var y by model (from one to four).
Add Computers to the Networ k 12 USB Connection Figure 5. Gatewa y Connected to Second Computer Via USB 1. Connect the provided blue USB cable from the gatew ay’ s USB por t to the USB por t on your computer . 2. Install the USB driver (refer to page 8 for instructions).
Add Computers to the Networ k 13 Wireless Connection Requires a computer with an 802.11b/g wireless net work adapter installed. Wireless adapters are purchased separately from the 2Wire gatew a y . Figure 6. Gatewa y Connected to Second Computer Via Wireless 1.
14 Diagnostics Understanding Broadband Redirect Messages If the 2Wire gatew ay detects a connection problem or an intermittent ser vice error , it generates an error or aler t (Broadband Redirect Message) and displa ys the message within your W eb browser .
Diagnostics 15 No DSL Connection - Unable to T rain When setting up a DSL broadband network, all active phone devices must ha ve a phone line filter installed. Without the filter , the DSL connection will be unstable, resulting in a poor or no DSL connection.
Diagnostics 16 Broadband Link is Currently Not Available - DSL Connection Issue This error message is displayed bec ause the gatewa y was unable to establish a broadband network connection. Check to ensure that all cables are correctly connected, and the cable end securely attached to the por t.
Diagnostics 17 Router Behind Router Detected If the gatew a y detects the presence of a third-par ty r outer , the Router Behind Router error page displays. If a third-par ty router is connected to the 2Wire gatew a y , networ k instability can result because both devices are tr ying to manage private IPs via NA T .
Diagnostics 18 Understanding the Indicator Lights The 2Wire gatew ay ha s numerous indicator lights that can be used to diagnose installation and connection problems. The following table describes how to interpret the indicator lights. Pow e r Light Operating State OFF The gatew a y is not getting power .
Diagnostics 19 DSL Light Operating State OFF The gatew a y is powered off or boo ting up. Blinking green (slow) The gatewa y is attempting to establish a connection to your broadband ser vice(s). Blinking green (fast) The gatew ay has been unable to connect to the DSL signal for more than three minutes.
20 Appendix A: Install the Gateway on Other Operating Systems Follow these instr uctions if you are using an operating system that is not suppor ted by the 2Wire CD (such as any Macin tosh OS prior to 10.
Appendix A: Install the Gatew ay on Other Operating Systems 21 USB Connection . Figure 8. Gatewa y Connected Via USB (Macintosh) 1. Install DSL phone filters according to the instr uctions on page 2. 2. Inser t the 2Wire CD in the computer’ s CD-ROM drive.
Appendix A: Install the Gatew ay on Other Operating Systems 22 Configuring the Internet Connection Now that your first computer is connected to the gatewa y , you need to configure your gatew ay to communicate with your Internet ser vice provider . T o activate your Inter net account: 1.
23 Regulatory Information Declaration of Conformity T rade Name: 2Wire Responsible P ar ty: 2Wire, Inc. Address: 1704 Automation P arkway San Jose, CA T elephone: 408.
Regulator y Information 24 If the terminal equipment causes harm to the telephone networ k, the telephone compan y will notify you in advance that temporar y discontinuance of ser vice ma y be required. But if advance notice is not practical, the telephone compan y will notify the customer as soon as possible.
An important point after buying a device 2Wire 2701HG-B (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 2Wire 2701HG-B yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 2Wire 2701HG-B - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 2Wire 2701HG-B you will learn all the available features of the product, as well as information on its operation. The information that you get 2Wire 2701HG-B will certainly help you make a decision on the purchase.
If you already are a holder of 2Wire 2701HG-B, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 2Wire 2701HG-B.
However, one of the most important roles played by the user manual is to help in solving problems with 2Wire 2701HG-B. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 2Wire 2701HG-B along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
