Instruction/ maintenance manual of the product ADSL X3 Zoom
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ADSL X3 U S E R’S G U I D E.
NOTICE NOTICE NOTICE NOTICE This document contains pr oprietary information pr otected by copyright, and this Manual and all the accompanyi ng hardware, software, and documentation are c opyrighted. No pa rt of this document may b e phot ocopied or rep roduc ed by mechanic al, electronic, or other means in a ny fo rm.
Contents O VERVIE W ......................................................................................... 4 I NSTAL LATION I NST RUCT IONS .......................................................... 5 I NSTALLING THE X3 ............................
Overview 4 Overview The X3 is an ADSL modem and a gateway/router all contai ned in one device. The ADSL modem gives you a connection to the Internet through your Internet service provider. The gateway/rout er provides an interface between th e Internet and your own local network.
Chapter 1: Ins tallatio n Inst ru ctions 5 1 Installation Instructions This chap ter covers t he basic instruct ions need ed to inst all your X3 and connect to the Internet. Th ese instru ctions can be used by those with a Macintosh, Linux, or Window s operating system.
6A D S L X 3 U s e r ' s G u i d e The CD contains the installation software, d ocumentation, warranty, and Customer Suppo rt information. If anything is missi ng or damage d, pleas e contact Zoo m Custome r Supp ort or your reta iler or dis tri bu tor.
Chapter 1: Ins tallatio n Inst ru ctions 7 Installing the X3 Installing the X3 involves four steps: Install ing the Software , Installin g the Ha rdware , Config uring Yo ur Web B rowser , and Establishing C ommunicati on . Step 1: Installing the Software Important! This section is for Windows computers only.
8A D S L X 3 U s e r ' s G u i d e 4 4 4 4 Click Installa tion Wizard . 5 5 5 5 Click ADSL X3 Modem to sta rt the softw are insta llation, then click Next when prompted. 6 6 6 6 When the installation is complete, click Finish , then click Exit . 7 7 7 7 Close any applications that may be open, then remove the CD from the CD-ROM drive.
Chapter 1: Ins tallatio n Inst ru ctions 9 The modem’s ET HERNET connector is at the back of the modem. 3 3 3 3 Plug the included X3 power cube into a power strip or wall outlet, and then into the modem’s power ( PWR ) jack. Important! Only use the power cube shipped with the X3.
10 ADSL X3 User's Gui de 6 6 6 6 Plug one end of the supplied phone cord into the modem’s ADSL jack and the other into the ADSL wall jack. The LINK light should blink and then become steady on. If it doe s not, r e f e r to A pp e ndix D : Tr o uble s h oot i n g on p a g e 5 5 .
Chapter 1: Ins tallatio n Inst ru ctions 11 Step 3: Configuring Your We b Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux co mputer, your brow ser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly.
12 ADSL X3 User's Gui de Configuri ng I nternet Explorer The following instruction s are for Internet Explorer Versio n 5.0 or later. (If you do not have t his version, you can get a free upg rade from Microsoft Corp.
Chapter 1: Ins tallatio n Inst ru ctions 13 3 3 3 3 The setup process will proceed differently, depending on your operating system. The following table details the process for your Windows computer. Windows XP Windows 98/M e/2000 a. On the Welcome to th e New Connection Wizard dialog bo x, clic k Next .
14 ADSL X3 User's Gui de Configuring Netscape Navigator The following instruction s are for Netscape Navigator Version 7.2. (If you do not have Version 7.2, you can get a f ree upgrade from Netscape Communication Corp. If you are not sure what vers ion you have, open Netscape Navigator and fro m the Help menu, choose About Netsca pe .
Chapter 1: Ins tallatio n Inst ru ctions 15 Step 4: Establishing Communication You must set up the X3 so that it can communicate with your Internet service pr ovider.
16 ADSL X3 User's Gui de 2 2 2 2 The Zoo m Config uration M anager open s and displays its Basic Setup page. Use this Web page to configure the modem so it can connect with your Internet service provider. You can configure the X3 manually or you can have the modem automatically configu re itself.
Chapter 1: Ins tallatio n Inst ru ctions 17 ! Select AUTOMATICALLY if neither of the special circumstances mentio ned above fits your si tuation. When this option is selected, the screen changes to show automatic configuration optio ns. Do the following: a a a a Select the Enable option button, t hen click Save Changes .
18 ADSL X3 User's Gui de 4 4 4 4 Depending on your Encaps ulatio n setting, the following will happen when you click it: ! If your Encaps ulation s etting begi ns with P PP: You will be prompted for you r Logi n Name and Passwo rd .
Chapter 1: Ins tallatio n Inst ru ctions 19 5 5 5 5 On the Autode tect page, click Write Se ttings to Flash . 6 6 6 6 Verify that your Internet connection is working. Open your Web browse r (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web add ress.
20 ADSL X3 User's Gui de Configuring the X3 Man ually Some users may need to configure the X3’s IP settings manually, instead of having the modem automatically configu re itself. Typically, you would manually configure your modem if: • You already have the VPI , VCI , and Encapsulation setting s from your Internet service provide r .
Chapter 1: Ins tallatio n Inst ru ctions 21 3 3 3 3 Select Enabled from the Current C onnectio n drop-down list. (That is, click the arr owhead at the far rig ht of the box to view the items in the list, then select Enabled .) 4 4 4 4 Select your service provider’s Encapsulat ion setting from the Encapsulatio n drop-down list.
22 ADSL X3 User's Gui de 6 6 6 6 Click Save Changes and then Wr ite Setti ngs to Flas h . Once the process is complete, the X3’s LINK light should remain on steady (this should take about 15 seconds). 7 7 7 7 Verify that your Internet connection is working.
Chapter 1: Ins tallatio n Inst ru ctions 23 Using Static IP A ddressing If your Internet service provider’s Encapsulation setting is either 1483 Bridged or 1483 Route d , the X3 can be set for either a Dynamic Host Configu ration Protocol (DHC P) address (al so known as a dynamic IP address) or for a stat ic IP address.
24 ADSL X3 User's Gui de 3 3 3 3 Enter the appropriate information on the WAN Configura tion page. Use the table below as a guide. For this setting… Do this… Current Connection Select Enabl ed from t he drop-d own list. (That is, cli ck the arrow head at the far right of the box to view the ite ms in the list, the n sele ct Enabled .
Chapter 1: Ins tallatio n Inst ru ctions 25 6 6 6 6 Verify that your Internet connection is working. Open your Web browse r (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web add ress.
26 ADSL X3 User's Gui de Universal Plug and Play The X3 is enabled for Universal Plug and Play (UPnP ™ ). Thi s means that other devices plugged in to your compute r or network (for example, a .
Chapter 2 : Sta tus Moni toring 27 2 Status Monitoring This chapter discusses how to check the status of your modem and its ADSL connec ti on. Most users can skip this chapter, as it is primarily for .
28 ADSL X 3 User’s G uide Monitoring System Status If you want to check the overall system stat us, click the Syste m Status icon at the top o f any page in the Zoom Conf igu rati on Manager . (If you forgot how to log in to the Zoom Configura tion Ma nager , see page 15.
Chapter 2 : Sta tus Moni toring 29 Monitoring ADSL Status If you want to check the status of your ADSL connection, click the ADSL Status icon at t he top of the Zoom C onfiguration Manager . (If you forgot how to log in to the Zoom Configura tion Ma nager , see page 15.
30 ADSL X 3 User’s G uide 3 Advanced Setup Options The options that are set by default when the X3 is install ed are sufficient for most users. However, those that want or need to change the X3’s setti ngs c an do so using the Advanced S etup Advanced Setup Advanced Setup Advanced Setup page.
Chapter 3 : Adv anced S etup Option s 31 How T o Use the Advanced Options Configuring the X3 for t he situations descri bed at the beginning of this chapter requires the use of the Advanced Setup page. To access this page, click t he Advanced Setup icon at the top of any page in the Zoom Conf iguration M anage r .
32 ADSL X 3 User’s G uide Configuration Buttons Use the buttons in the Configu ration group t o perform advanced configuration task s. The following table lists each button in the Confi guration group and give s a brief descrip tion of t he setti ngs you c an spec ify.
Chapter 3 : Adv anced S etup Option s 33 This button… Opens a p age that let s you… DHCP Specify D ynamic Host Configurat ion Proto col (DHCP) settings to enabl e netw ork administrators to centrally manage the assig nment a nd distribut ion of IP informat ion to com puter s on a network.
34 ADSL X 3 User’s G uide Status Buttons The buttons in t he Status grou p are typically used for maintenance and troubleshooting. The following table lists each button in the Sta tus gr oup and gives a brief descriptio n of the settings you can specify.
Chapter 3 : Adv anced S etup Option s 35 Administration Buttons The buttons in t he Admini stration group are typically used for administ rative ta sks, s uch as diag nostic te sting, upgrading firmwa re, changing your Zoom Co nfigura tion Manag er passwo rd, etc.
36 ADSL X 3 User’s G uide Changing Y our WAN Settings Use the WAN Confi guratio n page to change your Wide Area Network (WAN ) settings and to spe cify a s tatic IP addre ss (if y ou have arranged/paid for one ). To open this page, click the WAN Configura tion butt on on the Adva nced Setup page.
Chapter 3 : Adv anced S etup Option s 37 Changing Y our Firewall Settings Use the Firewall Config uration page to change the X3’s firewall settings. To open t his page, click the Fi rewall b utton in the Configura tion section of the Advanced Setup page.
38 ADSL X 3 User’s G uide Changing User Names and P asswords Use the User Configuration page to manage the u ser names and passwords that can acces s the Zoom C onfigura tion Ma nager . To open this page, click the User C onfigu ration button, l ocated in the Admi nistrati on group on the Adva nced Setu p page.
Chapter 3 : Adv anced S etup Option s 39 6 6 6 6 Click Save Changes . A message appear s to let you know that the password has been changed. Click Close to return to the User Co nfig ura tion page.
40 ADSL X 3 User’s G uide To back up your current configuration 1 1 1 1 On the Backup/Res tore Conf ig page, click Save Config to download a configuration file fr om the X3 to a folder on your computer. 2 2 2 2 Name the file and specify a location for it on your computer.
Chapter 3 : Adv anced S etup Option s 41 R esetting Default Setti ngs If you have changed the system settings on your X3 and for so me reason want to restore them to the factory def ault settings, you can do so in one of two ways: You can perform a software reset or a hard reset .
42 ADSL X 3 User’s G uide Using IP Filters Use the IP Filter Configu ratio n page to set up IP filters t o allow or block traffic coming into your computer from the Internet. To open this page, click the IP Filt ering button in the Co nfigura tion section of the Advanced Setu p page.
Appendix A: ADSL I nternet Settings Tables 43 Appendix A ADSL Internet Settings Tables These tables are for customers whose service providers do not supply them with the ADSL settings to connect to the Internet.
44 ADSL X 3 User’s G uide Table B: Countries Other Than The USA Service Provider VPI VCI Encapsulation Australia- Telstra 8 35 PPPoA LLC Argentina 1 33 PPPoA VC-MUX Belgium-A DSL Of fice 8 35 148 3 .
Appendix A: ADSL I nternet Settings Tables 45 Table B (Continued): Countri es Other Than The USA Service Provider VPI VCI Encapsulation Spain-Albura , Tiscali 1 32 PPPoA VC-MUX Spain-Colt Tele com, O .
46 ADSL X 3 User’s G uide Appendix B Front and Back Panels The front panel of the X3 looks like thi s: The following table de scribes each light on the front panel. Light Description LAN Light s when th e ETHERNET jack of t he X3 is plugged into the Ethernet port of a pow ered-up dev ice.
Appendix B: Fron t an d Back P anels 47 The back panel of the X3 looks like this: The following table de scribes each item on the panel. Port Description ADS L Jack to co nnect th e modem to the ADSL tel ephone w all jack. PHONE Jack to co nnect a phone to the modem .
48 ADSL X 3 User’s G uide Appendix C TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise, you will no t be able to connect to the Interne t.
Appendix C: TC P/IP Net work Setti ngs 49 Macintosh TCP/IP Settings How you configure your Macinto sh computer’s netwo rk settings differs, depending on you r Mac OS. For OS X, follow the instructions below. Otherwise, go to page 50. Mac OS X 1 1 1 1 From the Doc k , choose System Preferences and then Netwo rk to display the Ne twork pane.
50 ADSL X 3 User’s G uide Mac OS 7.6.1 - 9. 2.2 1 1 1 1 From the Apple menu, choose Control Panels and then TCP/IP to di splay the TCP/IP Window. 2 2 2 2 Under Connect via:, select Ethernet built-in . 3 3 3 3 Under Configure:, select Using DHCP Server .
Appendix C: TC P/IP Net work Setti ngs 51 Linux TCP/IP Settings The instructions for setting up boot-time DHC P vary dramatically by distribution, so you may want to refer to your particular version’s docu mentation. Once you have followed the instructions for your Linux system, return to Config uring Yo ur Web B rowser on page 11.
52 ADSL X 3 User’s G uide Windows TCP/IP Settings How you configure your Win dows computer’s ne twork setting s differs, depending on you r operating system.
Appendix C: TC P/IP Net work Setti ngs 53 Window s 2000 1 1 1 1 Open the Internet Pro tocol (TCP /IP ) Propert ies dialog box. a a a a From the desk top, click the Star t button, point to Settings , then Network and Dial-u p Co nnections . b b b b Right-click the Local Area Connection icon, and select Properties .
54 ADSL X 3 User’s G uide Window s 98/Me 1 1 1 1 Open the Internet Pro tocol (TCP /IP ) Propert ies dialog box. a a a a From the desk top, click the Star t button, point to Settings , then C ontrol Panel . b b b b Double-click the Netw ork icon to di splay the Networ k dialog box.
Appendix D : Troubl eshooting 55 Appendix D Troubleshooting The following are some problems you may experience and some possible solution s to remedy the situation. Problem My X3’s LINK light is solidly lit, but I cannot connect to the Interne t. Solution There are several iss ues that could cause this problem.
56 ADSL X3 User's Gui de • Verify that your service provider’s ADSL connection is functioning properly. (Place a call to your service pr ovider’s customer su pport department t o verify this. ) • Verify that your TC P/IP network settings are pr operly configured on your computer.
Appendix D : Troubl eshooting 57 Problem I cannot log into the Z oom Con figura tion Manage r . I have typed http:/ /10.0.0.2 in my Web brow ser (or I have double- clicked the Zoom icon on my deskto p, if it appears), but I am n ot prompted for a Use r Name and Passw ord.
58 ADSL X3 User's Gui de Appendix E Regulatory Information U.S. FCC Part 68 Statement This equipm e nt c omplies with Part 68 of the FCC rules and the req uirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product id entifier in the form at US:AAAEQ##TXXXX.
Appendix E: Re gulatory Inf ormation 59 However, t here is no guarantee that int erference will not occu r in a particu lar installation. If this equip ment does cause har mful in terference to radio .
3364-A 27333 ©2004.
An important point after buying a device Zoom ADSL X3 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zoom ADSL X3 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zoom ADSL X3 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zoom ADSL X3 you will learn all the available features of the product, as well as information on its operation. The information that you get Zoom ADSL X3 will certainly help you make a decision on the purchase.
If you already are a holder of Zoom ADSL X3, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zoom ADSL X3.
However, one of the most important roles played by the user manual is to help in solving problems with Zoom ADSL X3. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zoom ADSL X3 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
