Instruction/ maintenance manual of the product ADSL Modem Zoom
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ADSL Modem U S E R ’ S M A N U A L USB.
NOTICE This doc ument c ontai ns pro prieta ry inf ormation prote cted by copy right, and this M anual an d all th e ac company ing h ardware , softw are, and documenta tion a re copy righte d. All rights are re served. No par t of th is document may be ph otocopied or reprod uced by mechanical , ele ctronic, or other me ans in any form .
Contents GETTING STARTED .......................................................... 4 I MPORTA NT ! B EF ORE Y OU B EGI N ............................................... 4 S YSTEM R EQU IREM ENTS .......................................................
4 Zoom ADSL Modem U ser’s Man ual Getting Started Congratulations on purchasing your Zoom ADSL USB modem. This Guide is or gani zed as fol lows: • Getting Started • Inst allatio n • Troubleshooting • Regulatory Information. Important! Before Y ou Begin Before installing your modem, you must have DSL service enabled on your telephone line.
Gettin g Starte d 5 Service P rovider VPI VCI Protocol ( Encapsul ation) France (1) 8 35 PPPoE LLCSNAP (RFC 2516) France (2) 8 67 PPPoA VCMUX (RFC 2364) Portugal 0 35 PPPoE LLCSNAP (RFC 2516) Spain—Telefoni ca 8 32 PPPoE LLCSNAP (RFC 2516) Spain—Tiscali 1 32 PPPoA VCMUX (RFC 2364) U.
6 Zoom ADSL Modem U ser’s Man ual If Y ou Need Help • If you have hardware in stallation problems, ou r Technical Support Staff will be happy to assist you. Please see the Customer Suppo rt portion of the CD for co ntact information. • If you have DSL service problems, you should contact your DSL service provider.
Installa tion 7 Installa tio n Setting up the Zoom ADSL USB modem involves the foll owi ng tasks: • Inst alling th e software • Connecting the hardware • Installing phone filters (if applicab le) • Connecting to the Internet. Installing t he S oftware Note: The dialog boxes shown he re are typical of Windows 98.
8 Zoom ADSL Modem U ser’s Man ual 5 5 5 5 A dialog box displays, tracking the installation sequence. No action is required on your part until another dialog box displays, prompting you to install the ha rdware. Keep your computer on and continue below.
Installa tion 9 Connecting the Hardware All connections originate from the back panel of your modem. 1 1 1 1 Using the supplied USB cable, plug the cable’s square end into the modem’s USB jack. Plug the cable’s rectangular end into your compute r’s USB port.
10 Zoom ADSL Modem U ser’s Man ual Installi ng Phone Fil ters Phone filters prevent noise and interference if you are speaking on the telephone or otherwise using t he phone line while your ADSL modem is on. Your mode m package may include one or more filters.
Installa tion 11 If you have a fi lter with two ja ck s : • To use a phone near your mo dem, connect the fil ter as shown below. Tel ephone W all Jack wi th ADS L Se r v i ce Filte r 123 456 789 * 8# Phone, Fax M achine, et c. Phone Cor d Phone Cor d Modem Phone Jack 1: Plug t he filter’s LINE end into the phone wall jack.
12 Zoom ADSL Modem U ser’s Man ual Connecting to the Internet If You Don’t Have a Username or Password: If your DSL service provider instruct ed you that you do no t need a Username or Password, skip the steps below. To connect to the Internet, simply double -click your desktop’s Web browser ic on.
Installa tion 13 Monitoring Y our DSL Connection You can review or monitor your DSL connection and setup via the Zoom USB DSL Control Panel . From the desktop, select Start | Prog rams | Zoom U SB DSL | Control Panel . The Gene ral dialog box displays.
14 Zoom ADSL Modem U ser’s Man ual Removing Your Modem If you ever want to remove your ADSL modem—for in stance, if you move your computer to a location without ADSL servic e— you should remove the software before disconnecting the hard ware. Fo llow th e steps belo w.
Append ix A: Custom Ins tallatio n Inst ru ctions 15 Appendix A Custom Installation Instructions Most users will foll ow the installati on instructio ns on page 7 . Follow t hese in structio ns only if you do no t see your servi ce provider or your coun try list ed in th e Zoom DS L Insta llation Wizard box depicted on that page.
16 Zoom ADSL Modem U ser’s Man ual Your service provider should have provided you with your protocol type, if not, you will have t o request it. Note: There are several protocol variations, but they fall into two categories: PPP (Poin t-to-Point P rotocol) or IP ( Internet Protocol).
Append ix A: Custom Ins tallatio n Inst ru ctions 17 Connecting the Hardware All connections originate from the back panel of your modem. 1 1 1 1 Using the supplied USB cable, plug the cable’s square end into the modem’s USB jack. Plug the cable’s rectangular end into your compute r’s USB port.
18 Zoom ADSL Modem U ser’s Man ual Installi ng Phone Fil ters Phone filters prevent noise and interference if you are speaking on the telephone or otherwise using t he phone line while your ADSL modem is on. Your mode m package may include one or more filters.
Append ix A: Custom Ins tallatio n Inst ru ctions 19 If you have a fi lter with two ja ck s : • To use a phone near your mo dem, connect the fil ter as shown below. Telephone W a ll J a c k wit h A D SL Ser vi ce Filt er 123 456 789 * 8# Phone, Fax Machine, et c.
20 Zoom ADSL Modem U ser’s Man ual Complet ing the Softwar e Insta llation 1 1 1 1 From the desktop, select Start | Prog rams | Zoom U SB DSL | Contro l Panel and click t he Protocol Se tup tab. 2 2 2 2 If you sele cted Cus tom PP PoA or PPPoE in Step 1 on page 15: You’ll see a dialog box with choices like those below.
Append ix A: Custom Ins tallatio n Inst ru ctions 21 3 3 3 3 If you selecte d Custom Bridge d IP or Ro uted IP o r Classical IP in Step 1 on page 15: You’ll see a dialog box with choices like those below. • Select the Encapsulation M ode . • Enter the VPI and VCI numbers.
22 Zoom ADSL Modem U ser’s Man ual Appendix B Troubleshooting Our Technical Support staff is ready to help you with any questions you may have about your DSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips.
Append ix B: Tr oubles hoot ing 23 PROBLEM : Why do I hear static or noise when I’m using my telephone? SOLUT ION: If that phone d oes not have its own filter, you may hear static or high-pitched noise if you mak e a phone call while your AD S L modem is on.
2752-A 27262 ©2002 Appendix C Regulatory Informatio n E.U. Declaration of Conformity The manufacturer d eclares under sole resp onsibility that this eq u ipment is compliant to Directive 199 9/ 5/EC (R&TTE Directive) via the following .
An important point after buying a device Zoom ADSL Modem (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zoom ADSL Modem yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zoom ADSL Modem - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zoom ADSL Modem you will learn all the available features of the product, as well as information on its operation. The information that you get Zoom ADSL Modem will certainly help you make a decision on the purchase.
If you already are a holder of Zoom ADSL Modem, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zoom ADSL Modem.
However, one of the most important roles played by the user manual is to help in solving problems with Zoom ADSL Modem. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zoom ADSL Modem along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
