Instruction/ maintenance manual of the product 5697 Zoom
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ZOOM A D S L X 6 v USER GUIDE.
Important Safety Measures • To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified phone cord. • Do not use this product near water — for example, in a wet basement or next to a swimming pool. • Avoid using a telephone (other than a cordless phone) during an electrical storm.
Table of Contents 3 Contents Contents ............................................................................3 Overview ............................................................................7 Installation Instructions ......................
ADSL X6v User Guide 4 Setting Up VoIP Service ................................................. 39 Using the Zoom Configuration Manager to Set Up VoIP Service .................................................................39 Changing Your VoIP Settings.
Table of Contents 5 The X6v and Online Gaming ..........................................72 Setting Up the X6v for Online Gaming .......................... 73 Step 1: Choosing an IP Address for Gaming ............. 73 Step 2: Setting Up a Virtual Server or DMZ .
ADSL X6v User Guide 6 Changing Your Password............................................135 Restore/Reset Factory Settings ..................................136 Backing Up and Restoring Your Configurations ..........137 Updating Your Firmware ........
Overview 7 Overview This User Guide provides instructions for setting up your X6v , connecting the X6v to wired and wireless com puters on a network, securing your network, setti ng up a Voice over Internet Protoc ol (VoIP) telephone service, and configuring the X6v for gaming.
ADSL X6v User Guide 8 1 Installation Instructions This chapter includes the b asic instructions needed to install your X6v and connect to the Internet us ing a Macintosh ®, Linux, or Windows ® operating system.
Chapter 1: Installation Instructio ns 9 In addition, the package might include: ¾ A splitter to enable yo u to us e a single ADSL wall jack for both an Internet co nnection and for tel ephone service.
ADSL X6v User Guide 10 ¾ If you want to be able to switch between Interne t calling and standard landline calls, you will need a traditional landline telephone con nection. This conn ection provides emergency backup if you lose power. Installing the X6v ¾ Macintosh and Linux users: please go to page 12 .
If the CD does not start aut omatically, click the Windows Start button ( Windows Vista us ers : click All Programs , then Accessories ), click Run , and then type E:setup.exe , where E is the letter of your CD drive. For Windows Vista only: If the AutoPlay dialog box appears, click Run Setup.
8 If you are prompted to enter your user name and password, remember that they are cas e-sensitive: 9 When you complete the installa tion and setup, click Finish to update your modem and close the Instal l Assistant . Congratulations! You have established communication and your computer is now connected to the Inter net.
Inst alling the Hardware 1 Shut down and power off your computer. (This can be any one of the computers that you pl an to use with the X6v . In a typical situation, this would be the co mputer that is closest to your ADSL wall jack.) 2 Rotate the antenn a on the back of the mo dem to a vertical position.
6 Turn on the computer. 7 Plug one end of the supplied phone cord int o the modem’s DSL port and the other in to the ADSL wall jack. The fla shing DSL light should become steady on .
Chapter 1: Installation Instructio ns 1 5 Establishing Communication Important! Macintosh and Linux users must make sure that the computer’s TCP/IP settings are configured properly BEFORE starting t his section. See Macintosh TCP/IP Settings on page 147 or Linux TCP/IP Settings on page 149 for instructions.
3 After you log in, use the ADSL Setup page to configure the modem so it ca n connect with yo ur Internet service provider. • To use Automatic Configuration (recom mended): At Configure my connection , click Start . On the Settings successfully detected dialog, click OK to return to the ADSL Setup page.
Chapter 1: Installation Instructio ns 1 7 you usually have to make special arrangements with your Internet service provider to get one.) Enter the IP Address , Subnet Mask , Default Gateway , and DNS that yo u plan to use. Click Save Changes , then click Write Settings to Flash .
ADSL X6v User Guide 18 because most Internet servi ce providers use DHCP. − Select Use the following IP Address only if you are using a static IP address.
Chapter 1: Installation Instructio ns 1 9 Setting Up a Network When a computer that is directly connecte d to the X6v modem is able to browse the We b, you know for certain th at your Web connection is working. Now you can set up the rest of your network.
ADSL X6v User Guide 20 3 Turn on the computer. 4 Verify that your Internet connecti on is working. Open your Web browser and connect to a familiar Web address.
Chapter 1: Installation Instructio ns 21 Universal Plug and Play The X6v supports Universal Plug and Play (UPnP ™ ). This means that other devices plugged int o your computer or network (for example.
ADSL X6v User Guide 22 2 Setting Up Your Wireless Network This chapter discusses ho w to set up a wireless netw ork using computers that have built- in wireless capabilities and /or a wireless adapter. Chapter 3 provides information about implementing network security.
Connecting a Windows Vista Computer with Built-in Wireless Capabilities 1 From the Start menu select Connect to . 2 In the Connect to a network dialog, highlight the desired network and click Connect . • If your desired network is secu red, in the next dialog box enter the security key or password and clic k Connect .
ADSL X6v User Guide 24 automatically connect t o this network every time you start your computer but you will want to connect in the future. Click Close to display the Select a location . . . dialog box where you choose a loc ation. If the User Account Control dialog box appears, click Continue .
Chapter 2: Setting Up Your Wireless Network 25 Connecting a Windows XP Computer with Built-in Wireless Capabilities 1 On your Windows desktop, click the Start button then click Control Panel . 2 Double-click the Network Connections icon. 3 Right-click the Wireless Network Connection icon, then select Properties .
ADSL X6v User Guide 26 Connecting a Wireless-Enabled Computer to the X6v 1 For a new wireless network, go to the wireless-enabled computer that you want to a dd to the network. The computer should have software that will scan for availabl e wireless networks in your area.
Chapter 2: Setting Up Your Wireless Network 27 X6v uses channel 10. If you need to change this channel, do so using the Wireless Setup page of the Zoom Configuration Manager . • If you want to secure your wireless network so it won’t be accessible by others, you should specif y security settings.
ADSL X6v User Guide 28 Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is availabl e in the Zoom Configuration Manager by clicking the Wireless icon. The following tabl e explains the setti ngs.
Chapter 3: Setting Wi reless Security 29 3 Setting Wireless Security When you first se t up your X6v wireless ne twork, security is turned off by default. This means that your wireless signal is not encrypted and that anyone wit h compa tible wi reless technology can access your computer network and the Internet using your wireless connection.
To set WEP security, foll ow these steps: 1 Verify that your modem's Ethe rnet connect ion is active. 2 Open the Zoom Configuration Manager by typing the following in your Web br owser's address bar: http://192.168.0.1 3 In the aut hentication dialog, typ e the following User Name a nd Password in lower case, then clic k OK .
5 In the SSID b ox, enter a NEW name for your n etwork, such as sarahsecure . DO NOT use zoom as the SSID. 6 Normally y ou should not change the Hide SSID and D efault Channel settings. 7 Go to Encryption and select WEP-64 bit from the drop- down menu.
ADSL X6v User Guide 32 of numbers and letters. The Passphrase s hould be at least eight characters. Click Save Changes , then Write Setting s to Flash . When the Wireless Setup page refres hes, note that your passphrase is no longer displayed a nd that security keys 1-4 have been automatically gen erated.
type user for User Name and password for Password, each in lower-case letters). Click OK . 3 On the ADSL Setup page, click the Wireless icon at the top of the screen to open the Wireless Setup page.
3 Normally you should not c hange the Hide SSID and Default Channel settings. 4 If you are replacing an existi ng wireless router with the X6v, you may want to retain whatever security setti ngs you use on your network. Enter th e SSID, encryption type, and the passphrase that you previ ously defined for your network .
802.1x Authentication The IEEE 802.1x standard can auth enticate requests to use your wireless network, and can dyna mically update your encrypti on keys. On the Wireless Setup page, click 802.1x Authentication to open the 802.1x Authentication page: The following table describes the values that you can select or enter.
ADSL X6v User Guide 36 Setting Description Shared Secret If you selected RADIUS. Shared secrets are used to verify that RADIUS messages, with the exception of the Access-Request message, are sent by a RADIUS-enabled device that is configured with the same shared secret.
Wireless Distribution System (WDS) Configuration A W ireless D istributio n S ystem (WDS) expands a wirele ss network by using multiple Access Points connected wirelessly. To set up a Wireless Distribution System, make the following entries: Setting Description WDS Status Select Enable to configure WDS.
Wireless MAC Filtering This page lets you grant or deny network access to devices with the listed MAC addresses. Setting Description MAC Address Auth Select Disabled , White List or Black List . White List allows network access onl y to the devices in the Existing Wireless MAC Filtering list.
Chapter 4: Setting Up VoIP Service 39 4 Setting Up VoIP Service This chapter covers t he setup of the X6 v for Internet telephone service, using the X6v’s bui lt-in VoIP capabilities. To complete the installation, you need the following: • An account set up with a VoIP service provider.
b In the authentication dialog, type the foll owing user name and password in lowe r- case letters, then click OK . (The User Name and Password you enter here are not the same as the User Name and Password that your Internet service provider m ay have given you.
2 At the top of the ADSL Setup page, click the VoIP icon: The My VoIP Account Status page will open. Click VoIP Express Setup to display the par ameters for your account on the My VoIP Account Express page: Make the following entries. Setting Description Turn my VoIP service .
ADSL X6v User Guide 42 Setting Description My VoIP provider's name Type your provider's na me for reference. My Caller ID when I call someone Type your name or the ID tha t people see in the Caller ID display when you call them. Your VoIP provider might have assigned this identifier.
Chapter 4: Setting Up VoIP Service 43 Setting Description Auto-add this Area Code... Type the area or city code that the X6v will automatically add to local calls. Number of digits I will dial for Local Calls If you entered an area or city code in the previous field, specify the number of additional digits for local calls.
Changing Y our V oIP Settings The User Config uration link on the Your VoIP Account page lets you add or change setting s such as Speed Dials, Call Forwarding, and Call Waitin g/Caller ID.
Call Forwarding On the User Configuration menu, click Call Forwarding to enable or disable Call Forwarding parameters and enter up to 30 priority call forwarding numbers.
Do Not Disturb Note: This feature applies to VoIP calls only. On the User Configuration menu, click Do Not Disturb to enable or disable this feature, wh ich allows you to block all calls except those .
There are two cases where you should disable Call Waiting : • If you have enabled Call Forward on Busy on the Call Forwarding page. (See page 45 .) • If you have configured a Fax Transmission Mode on the Audio Settings page. (See page 54 .) Incoming Call Blocking This feature applies to VoIP calls only.
Outgoing Call Blocking This feature applies to both Vo IP and standard telephone calls. On the User Configuration menu, click Outgoing Call Blocking to prevent certain ph one numbers from being dialed from the X6v. At the Block Listed Outgoin g Numbers option, select the Enable check box.
Advanced V oIP Configuration On any VoIP system page, click the Advanced VoIP Setup icon to display the full VoIP user conf iguration menu in the left pane. Basic read-only system informati on is displayed in the main window: (There are a number of hig hly technical A dvanced VoIP Setup parameters that ar e available to VoIP pro viders only.
VoIP System Settings Click VoIP System to select a parameter from this menu: Date/T ime The date and time are set automatically by th e time server, and the Daylight Savings adjustment is enabled by default. You may need to change your Time Zone relative to Greenwich Mean Time.
V oIP Subsystem Network Configuration The VoIP names are info rmational only. You can change the ne twork MTU ( M aximum T ransmission U nit) value if you are instructed by yo ur system administrator or by Zoom Customer Support.
Setting Description Subnet Mask The default value of 255.255.255.0 defines a class C network that will support up to 254 devices connected to your LAN. Gateway IP Address This is the LAN IP Address assigned to your modem/router. By default it is 192.168.
STUN Settings This page lets you configure STUN ( S imple T raversal of U DP through N ATs), which helps the X6v rou te VoIP packets through the NAT firewall. Setting Description STUN Enable STUN permits discovery of Network Address Translation (NAT) mapping.
VoIP Parameters Click the VoIP Parameters menu to display the Audio Settings and RTP Protocol Parame ters configuration p ages. Audio Settings Setting Description Preferred Codecs Lets you arrange the Codec names in order of preference. The de fault sequence is G.
RTP Protocol Parameters This page displays the VoIP system's R eal-time T ransport P rotocol jitter buffer parameters. The page is infor mational only. SIP Parameters 1 Select the SIP ( S ession I nitiation P rotocol) Parameters menu to display the SIP Protocol Para meters configuration page.
Regionalization Settings Select the Regionalization menu to display the following two configuration pages. SLAC Configuration Use the SLAC ( S ubscriber L ine A udio-processing C ircuit) Configuration page to support the Caller ID mode required by your phone.
CODEC Configuration Use the CODEC ( CO de/ DEC ode) Co nfiguration page to support the Caller ID modes used by your PSTN servic e provider on the line connect ed to the X6v's TELCO port. The defaults shown in the il lustration are for the Uni ted States.
Subscription Services When you select this item from the VoIP system menu, the Dialing Parameters page appears. Dialing Parameters In a given location, normall y only a few types of dialed numbers need to be defined. There is dia ling for local calls, there is dialing for domestic toll calls, and there is dialing for international toll calls.
Chapter 4: Setting Up VoIP Service 59 Bridging from V oIP to PSTN The VoIP bridge modes let you use the X6v as a mini tele phone switch. You are probably familia r with telephone switches at companies, government offices and the lik e.
ADSL X6v User Guide 60 anywhere in L.A. You can d o this when you travel anywhere within th e area cove red by yo ur cell phone plan. • You can enable single-ste p dialing, which allows peopl e to dial just the destination number when they make a VoIP to PSTN bridge call.
To configure a bridge from VoIP to PSTN, in the VoIP area of the Configuration Manager, click the Advanced VoIP Setu p icon , in the left menu pane sele ct Subscription Services , and then select Bridging from VoIP to PSTN : Setting Description Bridge from VoIP to PSTN Enables or disables the bridge.
ADSL X6v User Guide 62 Setting Description VoIP Bridge Accept Only These Numbers (01 to 10) Enter up to 10 phone numbers that can access the bridge featur e VoIP Bridge Billing Delay Duration (10 ms) Time after auto-answer that X6v sends indication to server.
Chapter 4: Setting Up VoIP Service 63 To add a security code for making a bridge call (you can add this feature whether or not you list numbers that you will accept): 1 At Bridge from VoIP to PSTN , select Enable . 2 At Auto-Answer VoIP Bridge Calls , select Enable .
ADSL X6v User Guide 64 Bridging from PSTN to V oIP When you make a PSTN (TELCO) call t o the X6v in PSTN to VoIP bridge mode, you are connected to the VoIP service that is connected to the X6v. This is like being connected to a switchboard when you call a company or government office.
There are several options you can set wh en you configure a PSTN to VoIP b ridge. • You can control which callers can access bridge mode. • You can allow all callers to access bridge mode. • You can restrict access only to callers with Caller ID.
ADSL X6v User Guide 66 Setting Description Bridge from PSTN to VoIP Enable or disable the bridge PSTN Caller ID Forward to VoIP Your X6v normally forwards your VoIP account Caller ID on any V oIP calls you make, including PSTN to VoIP calls.
Chapter 4: Setting Up VoIP Service 67 4 Click Save These Settings . With these settings, if you call the X6v's PS TN number, the X6v will answer the call and play a dial tone. When you hear this dial tone, you can call any nu mber supported by your VoIP service, and the call will be bridged to the Internet.
To forward the Caller ID of the incoming PSTN number when someone makes a bridge call: At PSTN Caller ID Forward to VoIP , select Enable . (If this parameter is disable d, the X6v will send its own VoIP Caller ID as the Caller ID of the bridged call).
Chapter 4: Setting Up VoIP Service 69 Setting Description Emergency Numbers Routed via VoIP (Display only) Thes e numbers are automatically routed via Vo IP by your VoIP service provider. Emergency Numbers Routed via the PSTN (Display only) Thes e numbers are automatically routed via the PSTN.
ADSL X6v User Guide 70 Controlling the X6v from Y our Phone Many VoIP features can be con trolled from the phone plugged into your X6v. For all these commands, pick up the receiver and then enter the command. (These commands do not apply to non-VoIP calls.
Chapter 4: Setting Up VoIP Service 71 *77 Block all calls that don’t have a Caller ID. *87 Stop blocking calls that don ’t have a Caller ID. *78 Do Not Disturb.
ADSL X6v User Guide 72 5 The X6v and Online Gaming This chapter covers t he setup of the X6 v for online gaming with a desktop, notebook, Xbox® or Xbox 360, or PlayStation® 2 or 3.
Chapter 5: The X6v and Online Gaming 73 series , Quake II , Half-Lif e and Half-Life II , Warcraft ® II and III , World of Warcraft and Lord of the Ri ngs .
on the System Status page. Click the System Statu s icon and scroll down until you see DHCP Cli ent Stat us . If you do not know the name of y our computer or you have more than one computer connect e.
Chapter 5: The X6v and Online Gaming 75 Make these entries: Setting Values IP Address Enter 192.168.0.50 . If you are setting up more than one computer, use different IP addresses. For example, enter 192.168.0.50 for the first computer and 192.168.0.51 for the next computer.
ADSL X6v User Guide 76 3 Select the IP Settings tab and then select Manual . Enter a Static IP Address for the Xbox. Choose any address from 192.168.0.101 to 192.168.0.233. Enter the following Subnet Mask : 255.255.255.0 Enter the following Gateway (X6v) address: 192.
Chapter 5: The X6v and Online Gaming 77 7 Under IP Address Setting , select Manual and enter the following: For IP Address , choose any address from 192.168.0.101 to 192.168.0.233. For Subnet Mask , enter 255.255.255.0 For Default router (X6v) address, enter 192.
Setting Up a V irtual Server or DMZ on Y our Computer Note: If you have third-party fi rewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setti ng up the virtual server or DMZ . Otherwise your computer may block the ports you want to open.
Chapter 5: The X6v and Online Gaming 79 3 Make the following entries: Setting Values Internal IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Protocol If you know your protocol (udp or tcp) and port number(s) from y our game instructions, select the pr otocol from the list.
ADSL X6v User Guide 80 Setting Values End Port If you designated your computer as a DMZ , you do not have to enter anything here. If you are playing another peer-to-peer or multi-player game , your game instructions should te ll you what port s to enter here.
Setting Up a DMZ on an Xbox or Xbox 360 1 Click the Router Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DM.
ADSL X6v User Guide 82 4 Click Save Changes and then Write Settings to Flash . 5 Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. W hen the update is complete, the main menu will include an Xbox Live entry.
Setting Up a DMZ on a PlayS t ation 2 or 3 1 Click the Router Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server.
ADSL X6v User Guide 84 4 Click Save Changes and then Write Settings to Flash . Important: If you have not already configured wireless security on the PlayStation, see p age 29 if your network uses WEP, or page 33 if your network uses WPA. If your security has been configured, your online gaming setup is complete.
Chapter 6: Using Router Setup 85 6 Using Router Setup Router Setup is primarily for technically advanced users. For most people, the options that are set by default when the X6v is installed are sufficient.
Viewing the R outer Setup Options You open the Router Setup page by clicking the Router Setup icon at the top of t he Zoom Configuration Manager page. The page opens and displays buttons organize d in.
Chapter 6: Using Router Setup 87 This button… Opens a page that lets you… Advanced Firewall Filter Define an additional layer of security for the computers in your network.
ADSL X6v User Guide 88 This button… Opens a page that lets you… Virtual Server/DMZ Open access to your co mputer by creating a virtual server or a DMZ (Demilitarized Zone). By default, your modem uses NAT (Network Address Transl ation) to hide your networked computers from users on t he Internet.
Chapter 6: Using Router Setup This button… Opens a page that lets you… QoS (Quality of Service) Assign each port (ETHERNET ports 1-4 and the wireless port) a pri ority of High or Medium. This lets you assure better performance for gaming and VoIP, for example.
changing your Zoom Configuration Manager password, and putting back your modem’s configuration file. The following table lists each button in the Administration group and gives a brief description of t he things that you can do with that feature.
Chapter 6: Using Router Setup 91 Setting Description Diagnostic Tests Run a diag nostic test to hel p isolate any problems you may be having. Using the W AN Configuration Settings When do I need the WAN Configuration page? The WAN Configuration page cont ains critical information about your Wide Area Network (WAN), ADSL setup, and Internet access.
WAN Configuration Page The following table describes the settings on the WAN Configuration page and the values th at you can enter. After y ou enter your values, click Save Changes and then Write Settings to Flash . Note: The table shows set tings in addition to the ones show n in the picture.
Chapter 6: Using Router Setup 93 Setting Description Protocol (Interne t Connection ty pe) Your Internet Service Provider supplies this value. If your service provider instructs you to use 1483 Bridged mode, select 1483 Bridged + NAT to take advantage of your modem’s advanced routing and firewall features.
ADSL X6v User Guide 94 Setting Description Service Name This is an optional value that your service provider may ask you to enter. Disconnect timeout The amount of time before the PPP connection drops if ther e is no activity. A value of 0 means stay connected even if your network stays idle.
Chapter 6: Using Router Setup 95 Setting Description Specify an IP Address Enable this button if you are using a static IP address and you are using 1483 protocol.
ADSL X6v User Guide 96 Setting Description RIP RIP is an Internet prot ocol that you can set up to share routing table information with: ¾ LAN devices that support RIP ¾ Remote networks co nnected v.
Setting Description Sent V1 Send Version 1: Send RIP information to other RIP-enab led devices. Sent V2 Send Version 2: Send RIP Information to other RIP-enabled devices.
ADSL X6v User Guide 98 Setting Description Port The Ethernet Ports 1-4 on the back of your modem. Configuration Shows how your Ethernet ports are set up.
Here is a picture of the Static Routes page: The following table desc ribes Routing Table settings. If you change any of the settings, click Add , and then Write Settin gs to Flash . Setting Description Existing Routes This table shows the exis ting Static routes set up on your ADSL Modem.
Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security.
2 Click the link to Security Policy Configuration on the Advanced Firewall Filter page to open the page where you will select the type of policy that you intend to change.
4 When the page that corresponds to the selected policy type opens, view the current rules, the n Edit or Delete the current rule or Add a new rule, using the links on the page.
Chapter 6: Using Router Setup 103 You use the settings on the Add Firewall Policy Rule page to configure your firewall security. In setting your criteria or rules, it is important to know whe ther you want to block tr affic or allow traffic into yo ur networ k.
Setting Description Direction Lets you block or all ow inbound/outbound tr affic based on the rules you set up in the policy. Status Specifies if the filter will Allow traffic. 6 Click Save Changes then Write Settings to Flash . 7 Return to the Advanced Firewall Filter page and select Enable as the value for Advanced Firewall Filtering .
Setting Security Logging What is security logging? Security logging is a list of events (co mputer activity and user activity) that alerts y ou to potential security issues. Base d on the Level selected, you can record all or some of these ev ents. It also lets you examine the effectiv eness of your blocking and intrusion detection.
Configuring Intrusion Detection What is intrusion detection? Intrusion detection prot ects your network from h ackers who use the Internet to damage y our network. Your modem’s default Intrusion Detection setting should work fine for most hacker attacks, but there is additio nal functionality that y ou can set up.
Chapter 6: Using Router Setup 107 The following table shows you the v alues you can enter: Setting Description Use Blacklist Bla cklisting denies an external host access to your compute r/network if an intrusion from a host has been detected. Access to the network is denied for ten minutes.
ADSL X6v User Guide 108 Setting Description Maximum Ping Count Sets the maximum number of pi ngs per second before an Echo S torm is detected. Echo Storm is a DOS attack where the attacker sends oversized ICMP datagrams to the network using the ping command.
Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not ne ed to en ter a DNS server name as it is assigned automatically whe n yo ur connection is established. However, your ISP may instruct you to enter an IP address for a DNS server name .
Creating a Virtual Server or a DMZ Do I need to create a virtual server or DMZ? By default, your modem uses NA T to hide your computers from users on the Internet; however, there may be tim es when you want to allow access by outside users to a computer on your network.
Chapter 6: Using Router Setup 111 Setting Description Internal IP Address The IP address of the computer where you will set up the virtual server or DMZ. Note: You should use fixed IP mapping to ensure that the computer you are setting up as the virtual server or DMZ is always assigned the same IP address by your modem's DHCP server.
Using the ADSL Settings Do I need to change my ADSL settings? Typically you should not ne ed to change your ADSL settings; however, you may be ins tructed to do so by your service provider. Or, if you are having probl ems establishing a physical layer connection, you may want to change a couple of the settings on the ADSL Configuration page.
Chapter 6: Using Router Setup 113 Setting Description Standard If you are hav ing problems establishi ng the physical layer connection, y ou can try selecting different settings to see if this helps you connect.
Here is a picture of the LAN Configuration page: The following table shows you the v alues to enter. After you enter the values, click Save Changes, then Write Sett ings to Flash . Setting Description IP Address The LAN IP address of your modem. This is the IP Address at which PCs and other devices in your network will contact your modem.
Chapter 6: Using Router Setup 115 Setting Description Default Lease Time The Default amount of ti me that your modem's DHCP server will assign an IP address. Start IP Address The first IP address of a range that you specify using the Start an d End IP Address settings.
ADSL X6v User Guide 116 Creating a Fix ed (Static) IP Address How do I create a fixed IP address? You create a fixed IP Address fo r a computer on your network using the DHCP Server Fixed Host page. The link to this page is found on the LAN Configuratio n page.
Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge gives a pu blic IP address to a computer that you choose so you can by pass the modem’s NAT feature and open up all ports on your computer.
Enabling or Disabling UPnP U niversal P lug a n d P lay (UPnP) with I nternet G ateway D evice (IGD) protocol is install ed in X6v units when they are shipped by Zoom.
Assigning P orts to a PVC Normally you should not change Per Port PVC ( P ermanent V irtu al C ircuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature to assign Ethernet ports to the additional PVC(s).
Setting Description WLAN If you are assigning a wireless device – for example, a wireless set-to p box for your television set – to an additional PVC, select this check box to assign PVC 1 to the X6v’s wireless port. This port will no longer be assigned to PVC 0.
Changing HTTP and T e lnet Po r t s This feature lets you change the def ault X6v ports for Internet and Telnet traffic. If, for ex ample, you are running another Interne t server on the network and th at server is using Port 80, yo u need to assign a different port to the X6v to av oid a conflict.
Filtering Out MA C Addresses Most users will not need this feature. However, if there is a PC or other device on the X6v network that you don’t want using the Internet, you can use MAC address filtering to deny the device Interne t access. (That comp uter or device will still be able to communicate with other devices on the LAN, such as printers.
Click this link to display the associated MAC address information in the top half of the screen, where you can edit it or delete it from the MAC Filters List . MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address informatio n.
Managing Access to Services To change access settings, on the Router Setup page click Management Control to open the Management Control page. Setting Description LAN Access If a check box is selected, the associated service is enabled for local network users.
Chapter 6: Using Router Setup 125 Configuring Quality of Service Quality of Service (QoS) hel ps guarantee upstream band width for applications that require fas t and dependable throughput. For example, QoS can slo w down a photo upload so a ph one call can proceed without garbling, and/or a gamer can enjoy fas ter response time.
Note that on the Q oS screen, Port 1 is the Ethernet po rt labeled ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2, and so forth. Setting Description Do you want to turn on QoS .
Setting Description Which ports should be Medium Priority? Select one to three ports. By default, these ports will together share 20% of the upstream bandwidth.
ADSL X6v User Guide 128 Setting Des cription What guaranteed bandwidth should High Priorit y Ports share? The default is 70%. You can enter a different whole number percent. The High Priority and Medium Priority percentages togeth er must be less than 100.
TR -069 The TR-069 option opens the Configure CWM Parameters page, where you can allow an A ccess C ontrol S erver (ACS) to control and configure your X6v. CWM stands for the C PE W AN M anagement protocol. This feature must be supported by your service provider and should be used only if the provid er instructs you to enable it.
Make the following entries: Setting Des cription URL URL of the A ccess C ontrol S erver (ACS) the X6v will communicate with. Username ACS server user name Password ACS server password Periodic Inform Enable Specifies whether or not ( true or false ) the X6v must pe riodically send information to the ACS server.
Chapter 6: Using Router Setup 131 Setting Des cription Connection Request Username Specifies the X6v User name that will authenticate an ACS maki ng a connection request to the X 6v.The default is user . Connection Request Password Specifies the X6v password that will authenticate an ACS maki ng a connection request to the X 6v.
Monitoring ADSL , W ireless, and Ethernet Status How should I use the ADSL, Wireless, and Ethernet Status Reports? These reports are useful tools for evaluating your sys tem and for troubleshooting. Should a p roblem arise, a Technic al Support Representative may ask you for the infor mation that is contai ned in the reports.
ADSL Status Report Here is a picture of the ADSL Status Report: The ADSL Line State tells you where yo ur modem is in the connection pr ocess. The three states are Training, Hands hake , and ShowTime .
Ethernet Status Report Here is a picture of the Ethernet Status Report: The Ethernet Status Report gives you in formation about the receive ( Rx ) and transmission ( Tx ) rates of packets.
Changing Y our P assword When should I change my password? For added protection of yo ur X6v settings, you should change the admin login password ( zoomadsl )after you hav e logged into the Zoom Configuration Manager .
R eboot/R estore Factory Settings How do I restore my modem's factory settings? You can restore your modem to its original factory settings. This will restore the original admin/zoomadsl (user name/password) to the Zoom Configuration Manager on your co mputer.
Backing Up and R estoring Y our Configurations When would I need to back up and restore my configuration settings? It is a good idea to back up your configuration settings after you set up the X6v, and also before you upload new firmware.
Updating Y our Firmware How do I update my firmware? Periodically you may want to up date the firmware on your X6v modem. To do this, you download th e Image file from the Zoom Web Site to your comp uter. You then use the Firmware Update option to upload the file t o your modem.
Appendix A: DSL Internet Settings Tables 139 Appendix A : ADSL Internet Settings T ables Below are two tabl es, one for the USA and one for othe r countries. These tables are for customers whose ser vice providers do not supply them with ADSL settings.
ADSL X6v User Guide 140 Service Provider VPI VCI Encapsulation Earthlink (1) 0 35 PPPoE LLC Earthlink (2) 8 35 PPPoE LLC Eastex 0 100 PPPoA LLC Embarq (Sprint) (1) 0 35 PPPoA LLC Embarq (Sprint) (2) 8.
Appendix A: DSL Internet Settings Tables 141 Service Provider VPI VCI Encapsulation Bolivia (1) 0 34 1483 Routed IP LLC Bolivia (2) 0 35 PPPoE LLC Brazil- 3 Corp (1) 8 35 PPPoE LLC Brazil- 3 Corp (2) .
ADSL X6v User Guide 142 Service Provider VPI VCI Encapsulation Netherlands-BBNED- Bridged 0 35 1483 Bridged IP LLC Netherlands-MX Stream 8 48 PPPoA VC-MUX Portugal 0 35 PPPoE LLC Saudi Arabia (1) 0 33.
Appendix B: Front and Back P anels The X6v Front Panel The following table describes each LED o n the X6v's front panel. LED Descriptio n POWER Green when the X6v is plugged into a power source. Red when a self-test error is found. ETHERNET Lights if any Ethernet port of the X6v is plugged into the Eth ernet port of a powered-up device.
LED Description INTERNET Steady green when an Internet connec tion is established. Flashes green to indicate dat a activity. Red when the X6v cannot access the I nternet. Off when the X6v is in Brid ge mode, or if there is no DSL connection. READY Steady on when the X6v is ready to plac e a VoIP call.
Appendix B: Front and Back Panels 145 Port or Button Description ETHERNET 1 ETHERNET 2 ETHERNET 3 ETHERNET 4 Ethernet ports that can connect the unit to an access point, a net work hub, or the Et hernet port of a computer. The X6 v has four Ethernet ports.
ADSL X6v User Guide 146 Appendix C : T CP/IP Net work Settings If you are using a Macintosh or Linux c omputer, you must ensure that your computer’s TCP/IP netw ork settings are configured properly. Otherwise you will not be ab le to connect to the Internet.
Appendix C: TCP/IP Network Settings 147 Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below . Otherwise go to page 148 . Mac OS X 1 From the Dock , choose System Preferences and then Network to display the Network pane.
ADSL X6v User Guide 148 Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Connect via: , select Ethernet built-in . 3 Under Configure: , select Using DHCP Server . Do not en ter anything in the DHC P Client ID field.
Appendix C: TCP/IP Network Settings 149 Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your partic ular version’s documentation . Once you have followe d the instruct ions fo r your Linux system, continue with Establishing Communication on page 15 .
ADSL X6v User Guide 150 Windows TCP/IP Settings How you configure your Window s computer’s network settings differs, depending on your ope rating system. Go to the section that corresponds to your Windows oper ating system. Note : If you are using a Windows co mpu ter, you do not have to configure the TCP/IP settings.
Appendix C: TCP/IP Network Settings 151 Windows 2000 1 To open the Internet Protocol (TCP/IP) Properties dialog box, follow these steps: a From the desktop, click th e Start button, point to Settings , then Network a nd Dial-up Connections . b Right-click the Local Area Connection icon, and select Properties .
ADSL X6v User Guide 152 Windows 98/Me 1 To open the Internet Protocol (TCP/IP) Properties dialog box, follow these steps: a From the desktop, click the Start button, point to Settings , then Control Panel . b Double-click the Network icon to display the Network dialog box.
Appendix D: Troubleshooting 153 Appendix D : T roubleshooting The following are some problems y ou might experience and som e possible solutions to remedy the situation. Problem My X6v’s DSL light is steady on, but I cannot co nnect to the Internet.
ADSL X6v User Guide 154 in the boxes provided. Click Save Changes and Write Settings to Flash . b If you manually configured your modem, open the ADSL Setup page, ensure that MANUAL is selected, and then enter the correct Userna me and Password in the boxes provided.
Appendix D: Troubleshooting 155 Verify that the jack the phone cord is co nnected to is enab led for DSL service. Check with your service provider. Your phone cord may be defective. Replace the phone cord with a known good one. Check that you have phone filters on all th e phones and fax machines using the same ADSL line as the X6v .
ADSL X6v User Guide 156 Release . Then type http://192.168.0.1 into your browser’s address bar, and the Authentication box should display. Problem The computer on which I installed the X6v software is connected to the Web, but one or more of the additional comput ers I have connected directly to the modem cannot access the I nternet.
Appendix D: Troubleshooting 157 Problem The computer on which I installed the X6v software is connected to the Web, but the computers connected throug h my network device (such as a wireless access point, r outer, hub, or switc h) cannot access the Internet.
158 ADSL X6v User Guide Appendix E : Configuring Y our W eb Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your brow ser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly.
Appendix E: Configuring Your Web Browse r 159 Configuring Internet Explorer The following instruc tions are for Internet Explor er Version 6.0 or later.
160 ADSL X6v User Guide (If you see a Location Informatio n dialog box, click Cancel and then when asked if you are sure you want to cancel, click Yes to return to the Welcome dialog.) b c d e f a b c d e On the Network Connection Type dialog, select Connect to the Internet , then click Next .
Appendix E: Configuring Your Web Browse r 161 Configuring Mozilla Firefo x The following instructions are for Mozilla Firefox Version 2.0. (If you do not have Version 2.0, you can get a free download from Mozilla at http://www.mozilla.com/en-US/firefox/ .
ADSL X6v User’s Guide 162 Appendix F : W ireless Channels by Country For most countries channels 1-13 are normal for private wireless networks. The followi ng table shows countries known to use channels other than 1-13 for privat e wireless networks.
Appendix G: Regula tory Information 163 Appendix G : Re g u l a t o r y I n f o r m a t i o n U.S. FCC Part 68 Statement This equipment co mplies with Part 68 of the FC C rules and the requir ements adopted by th e ACTA. The unit bears a label on t he back which contains among other information a product identifier in the format US: AAAEQ##T XXXX.
ADSL X6v User’s Guide 164 FCC Radiation Exposure Sta tement: This e quipment complies with FCC radiation exposure limits set forth for an uncont rolled environment. This equipment sh ould be installed and operated with minimum distance 20cm betwee n the radiator & your body.
Declaration of Conformity Declaration of Conformity Ov erensstemmelseserklæring Conformiteitsverklaring van de EU Déclaration de con formité Konformitätserklärung Δήλωση Συμμόρφωσ.
0719-B 27475 ©200 9 NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
An important point after buying a device Zoom 5697 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zoom 5697 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zoom 5697 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zoom 5697 you will learn all the available features of the product, as well as information on its operation. The information that you get Zoom 5697 will certainly help you make a decision on the purchase.
If you already are a holder of Zoom 5697, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zoom 5697.
However, one of the most important roles played by the user manual is to help in solving problems with Zoom 5697. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zoom 5697 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center