Instruction/ maintenance manual of the product P120i Zebra
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Zebra ® P120 i ™ Card Printer User’s Manual.
© 2005 ZIH Corp. Zebra ® , St ripe ® , ZPL ® , ZebraNet ® , ZebraLink ® , and ZPL II ® are registere d trademar ks of Zebra T echnologie s. The copyrights in thi s manual and the printer de scribed therein are owned by Zebra T echnologies.
980504-001 Rev . A P120i Card Printer User Guide i Foreword This manual contains install ation and operation informatio n for the Zebra P120 i card printers manufactured by Zebra T echnologies Corporation. Copyright Notice This document contains informa tio n prop riet ary to Ze bra T echnologies Corp orati on .
ii P120i Card Printer User Guide 980504-001 Rev . A Foreword W arranty Informat ion W arranty Information Printers All Zebra Card Printers are wa rrante d against defects in material or workmanship for twel ve (12) months from the purcha se date. Proof of purchase or shi pmen t d ate is req uired to validate the warranty period .
Foreword Return Materials Authorization 980504-001 Rev . A P120i Card Printer User Guide iii Return Materials Authorization Before returning any equipment to Ze bra T echnologies Corporat ion for in-warranty or out-of-warranty repair , contact Repa ir Administration fo r a Return Mate rials Authorization (RMA) number .
iv P120i Card Printer User Guide 980504-001 Rev . A Foreword Return Materials Authorization Declarations of Conformity For a formal certificate, please contact the Co mpliance Office at Ze bra’ s Camarillo facility . EUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage 230V .
Foreword Return Materials Authorization 980504-001 Rev . A P120i Card Printer User Guide v Industry Canada Notice This device complies with Industry Canada ICS-0 03 class B requirements.
vi P120i Card Printer User Guide 980504-001 Rev . A Foreword Return Materials Authorization Icons Throughout thi s manual, different icons highlight importan t information, as fol lows: Note • Indicates information tha t emphasizes or supple ments important points of the main text.
980504-001 Rev . A P120i Card Printer User Guide vii Contents • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Copyright Notice . . . . . . . . . . . . . . . . . . . . . . .
viii P120i Card Printer User Guide 980504-001 Rev . A Content s 3 • P120 i Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . .
980504-001 Rev . A P120i Card Printer User Guide 1 1 Getting Started Unp acking Y our Card Printer Y our P120 i printer ships in a cardboard carton, protec ted by styrofoam inserts and a protective anti-static bag. Keep all packaging mate ri al in case you need to move or re-ship the print er .
2 P120i Card Printer User Guide 980504-001 Rev . A Getting S t arted Controls and Indicators 4. Lift the printer out of the carton by holding it on both sides of the bottom and lif ting the printer gently from the carton. 5. Remove the box containing the printer accessories from the shipping carto n.
Getting S ta rted Controls and Indica tors 980504-001 Rev . A P120i Card Printer User Guide 3 USB Port The USB port is located at the rear of the printer un it, bottom left.
4 P120i Card Printer User Guide 980504-001 Rev . A Getting S t arted Controls and Indicators PRINTING MONO Fixed MAG ENCODING Fixed PRINTING CY AN Fixed PRINTING YELLO W Fixed PRINTING M AGENT A Fixed.
980504-001 Rev . A P120i Card Printer User Guide 5 2 Printer Installation Inst alling the P120 i Printer T o install the P120 i Printer on W indows 2000 and W indows XP operating syst ems, insert the .
6 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer Print Driver Inst allation Install the P120i Printer d r iver as follows: 1. Insert the P120i User Do cumentati o n, Drivers, and T raining CD into the CD drive of the host computer .
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 7 4. The InstallShield W izard will be installed and a progress windo w will be di splaye d. Once the InstalShield W izard has been installed, the W elcome to InstallShield W izard window will open.
8 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 6. From the Select Features window : a. If this printer is to be a st and alone unit, click the Install USB printer drivers button. The License Agr eement window w ill open.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 9 USB Inst allation 1. Accept the License Agre ement by clicking the Ye s button. The Select the Setup T ype window will open. 2. From the Select the Setup T ype wi ndow: a.
10 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer Custom Inst allation 1. In the Card Image Ro tation window , select the rotation desired, then click the Next> button. The Print on Both Sides window w ill open.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 1 1 3. In the Monochr ome Conversion window , choose the conv ersion type required . Click the Next> button. The Network Printer Components wind ow will ope n.
12 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 5. In the Default network ribbon window , choo se the desired default networ k ri bbon, and click the Next> butt on. The Enter First IP Address wi ndow will o pen.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 13 7. If you are installi ng a second netw ork printer , enter the IP addr ess o f the second pr inter into the text box. If you are installin g only one network printer, leave text box blank.
14 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer Encoder Settings 1. In the Encode Only window , choose Ye s or No . If you choose Ye s , the printer will be set up to ONL Y encode magnetic stripes on cards.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 15 3. In the T rack 1 Settings window , select the required track se ttings for T rack 1 and click the Next> button. The T rack 1 Density wi ndow will open.
16 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 5. In the T rack 2 Settings window , select the required track se ttings for T rack 2 and click the Next> button. The T rack 2 Density wi ndow will open.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 17 7. In the T rack 3 Settings window , select the required track se ttings for T rack 3 and click the Next> button. The T rack 3 Density wi ndow will open.
18 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 9. Y ou will be asked if you want to apply the custom settings. a. If you select Ye s , the settings you selected in the previo us windows will be appl ied.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 19 2. In the Card Image Ro tation window , select the rotation desired, then click the Next> button. The Print on Both Sides window w ill open. 3.
20 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 4. In the Monochr ome Conversion window , choose the conv ersion type required . Click the Next> button. The Defa ul t network ribbon window will open 5.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 21 6. Enter the IP addr ess of the first printer into the tex t box and click the Next button.
22 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 8. If you are installi ng a third net work printer , enter the IP addr ess of the third printer into the text box. If you are installing only one or two network prin ters, leave text box blank.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 23 10. In the Select Encoder Coercivity window , choose coercivity se ttings that match the type of cards being encoded, then click the Next> bu tto n.
24 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 12. In the T rack 1 Density window , select the densi ty of track 1 and click t he Next> button.
Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 25 14. In the T rack 2 Density window , select the densi ty of track 2 and click t he Next> button.
26 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 16. In the Track 3 Density window , select the density of the track and click the Next> button. 17. Y ou will be asked if you want to apply the custom settings.
Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 27 Complete Printer Inst allation 1. In the Select Pr ogram Folder window , ac cept the de fault folde r for the prog ram icons, o r choose a dif ferent folder .
28 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Complete Printe r Installation Connect the P120 i Printer The following in structions will guide you th rough the installation of the P12 0 i printer . 1. Place the printer in a locat ion that allows easy ac cess to all sides.
Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 29 4. Insert the power su pply plug into the powe r socket, attach the power cord (120V AC or 230V AC) to the power suppl y , the n plug the p ower cord in to a groun ded elect rical sock et of the proper volt age and type.
6. Place the printer’ s power switch in the ON ( | ) position. The Fou nd New Hardware window will open . 7. In the Found New Hardware window , select the No, not at this time radio button, then click N ext>. The Insert inst allation C D window w ill open.
Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 31 8. In the Insert installation CD window , select the Install the softwar e automatically radio button and click N ext>. The Windows Logo T esting window will open.
32 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Complete Printe r Installation 10. If the Files Needed wind ow opens, type in the required fi le location from the Congratulations window . When files hav e been successfully transferred, the Completing the New Hardware Found Wizard window will open.
Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 33 14. Whether you select Y es or No , the InstallShield Wizard Complete window will open. 15. Click th e Finish button to c omplete the installation.
34 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Change Printer Driver Options Change Printer Driver Options Y ou can change the default settings for th e P120 i Printer driver . Change the options as follows: 1. Select S tart>Settings>Printers and Faxes.
Printer Inst al lation Change Printer Driver Options 980504-001 Rev . A P120i Card Printer User Guide 35 4. On the Sharing tab, you can choose to share the printer ov er the network, and install additional drivers to accommodat e different operating systems.
36 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Change Printer Driver Options 6. On the Color Ma nagement tab, you can add, remove, and change printer color profiles. 7. Use the Security tab to change permissions for the P120 i printer .
Printer Inst al lation Change Printer Driver Options 980504-001 Rev . A P120i Card Printer User Guide 37 8. On the Advan ced tab, you can choose v ariou s prin ter pr operties, install different printer drivers, and change de fault printer setting s. 9.
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980504-001 Rev . A P120i Card Printer User Guide 39 3 P120 i Printer Setup Printer Features The following sh ows the features found on your P1 20i Printer: 980504-03-01 CARD OUTPUT HOPPER PRINT HEAD C.
40 P120i Card Printer User Guide 980504-001 Rev . A P120i Printer Setup Loading Ribbon Cartri dge Loading Ribbon Cartridge The P120i Printer requires approved ribbon ca rtridges (see Append ix C). The Resin Thermal T ransfer and Dye Sublimation ribbons are spec ifically designed for your P120i Printer .
P120i Printer Setup Loading Cards 980504-001 Rev . A P120i Card Printer User Guide 41 Loading Cards T o help you load , print, and co llect cards, the P1 20i has the following items: Card Feeder The card feeder is used for loadin g cards, it can hold up to 100 cards of 30 mi ls thickne ss.
42 P120i Card Printer User Guide 980504-001 Rev . A P120i Printer Setup Loading Cards 4. Ho lding the card deck by th e sides, hold it vertical ly against a flat surface such as a desktop. If t he deck is too thick for you r hand to hold it comfortabl y , use abou t h alf a deck at a time.
P120i Printer Setup Printing a T est Card 980504-001 Rev . A P120i Card Printer User Guide 43 Card Output Hopper 1. Rai se the printer lid an d pull the output ho pper down to place it in its function al position. 2. When not using the printer , place the c ard output hopper back in its closed position to p rotect the printer from dust .
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980504-001 Rev . A P120i Card Printer User Guide 45 4 P120 i Printer Operation Printing Printing wi th the P120 i Printer requires the W indows Prin ter Driver , your card design/i ssuing software or p rinter command level programming through the printer interfa ce.
46 P120i Card Printer User Guide 980504-001 Rev . A P120 i Printer Operation Printing Printing a Sample Card Once you comp leted creatin g your samp le card, you are ready to print. Ensure you r printer has a T rue Colours TM Card Printer Ribbon Cartrid ge installed and there is card stock in the card feeder .
P120 i Printer Operation Printing 980504-001 Rev . A P120i Card Printer User Guide 47 2. Cli ck the OK button. 3. The printer will feed in a ca rd and start printing. The data download time will vary depending on the complexity o f the card design and the pro cessing speed of the computer .
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980504-001 Rev . A P120i Card Printer User Guide 49 5 Cleaning Cleaning System Y our P120 i Printer includes a simple clea ning system using Pre-Saturated Cl eaning Cards provided. The regular use of the se cards will clean and maintain impo rtant parts of your printer that cannot be reached: includ ing Print He ad, .
50 P120i Card Printer User Guide 980504-001 Rev . A Cleaning Cleaning System 5. If the lid is ope ned and closed without re moving the ribbon, the REMOVE RIBBON THEN CLOSE LID message will remain. 6. Once the cover is closed, t he firmware will ej ect any card inside the printer .
Cleaning Cleaning the Print Head 980504-001 Rev . A P120i Card Printer User Guide 51 Cleaning the Print Head Use of the cleaning cards will no rmal ly do an adequate jo b of cleaning the pri nter . However , a separate Print head cleaning, using swabs, can remove more stubborn depo sits when pri n t anomalies persist.
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980504-001 Rev . A P120i Card Printer User Guide 53 6 Troubleshooting T roubleshooting Procedures This section offers solutions to potential pro blems you may experience with your P120 i printer . Print Quality Issues This section will help you re solve print quality problems T he print quality is depend ent on several factors.
54 P120i Card Printer User Guide 980504-001 Rev . A T roubleshooting T roubleshooting Procedures Example • There are non-printi ng horizontal l i nes (white) on the card su rfa ces. Possible Cause : • Ribbon cartrid ge is not correctly position ed.
T roubleshooting T rou bleshooting Procedure s 980504-001 Rev . A P120i Card Printer User Guide 55 Possi ble Caus e: • Ribbon cart ridge may not be correctly positioned. Solution: • Check that th e ribbon is properly rolled onto the r i b b o n c o r e s o f t h e cartridge, with no wrinkles.
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980504-001 Rev . A P120i Card Printer User Guide 57 7 Technical Specifications General • Integra ted card f eeder-and-flipper • Load-N-Go TM drop-in ribb on cartridge • 16-di git LCD display •.
58 P120i Card Printer User Guide 980504-001 Rev . A T echnical Specif ications Ribbons Cartridges • Load-N-Go TM ribbo n c artridge wi th integrate d card-clean in g roller • i Seri es technology .
T echnical Sp ecif ications Card Dimensions 980504-001 Rev . A P120i Card Printer User Guide 59 Card Dimensions ISO st andard dimensions for plain card ISO st andard dimensions for magnetic stripe card 980504-07-01 2.125 ± 0.002in (53.98 ± 0.050mm) Radius 0.
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980504-001 Rev . A P120i Card Printer User Guide 61 Appendix A Encoder Magnetic Card St ripe Encoder This section contains information on the additional operations of the P120 i Printers w it h Magnetic Card Stripe Encoder .
62 P120i Card Printer User Guide 980504-001 Rev . A Introduction Magnetic Encoder Cleaning Use the standard cleaning card process as described in Chapter 4. This cleans the mo st important part s of the printer; includ ing the print Hea d, Tran sport Roller and Magnetic Stripe Encoder .
980504-001 Rev . A P120i Card Printer User Guide 63 Appendix B Card Sense TM Single Card Feed Mode Printing a Single Card Without Using the Feeder For operating t he P120i card printer i n single card feed mode, the printe r requires that the oper ator instal l an optional Card Sense TM Single Card Feed Kit.
64 P120i Card Printer User Guide 980504-001 Rev . A Card Sense Single Card Feed Mode Printing a Single Card Without Using the Fee der 3. Install the black roll er from the Single Card Feed Ki t into the blue tabs at the fron t of the printer , and press roller down firmly to lock into the tabs.
Card Sense Single Card Feed Mode Printing a Single Card Without Usin g the Feeder 980504-001 Rev . A P120i Card Printer User Guide 65 5. Insert the ribbon cartridge with the cleaning roller facing down, so the gears on the ends of the roll - ers fit into the appropriate slots .
66 P120i Card Printer User Guide 980504-001 Rev . A Card Sense Single Card Feed Mode Printing a Single Card Printing a Single Card 1. Place the printer po wer sw itch in the ON ( | ). 2. In sert a single card into the slot at the front of t he printer , directly above the card output ho pper .
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Zebra T echnologies Co rporation 333 Corporate W oods Parkway V erno n Hill s, Il linois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.
An important point after buying a device Zebra Zebra P120i (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra Zebra P120i yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra Zebra P120i - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra Zebra P120i you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra Zebra P120i will certainly help you make a decision on the purchase.
If you already are a holder of Zebra Zebra P120i, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra Zebra P120i.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra Zebra P120i. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra Zebra P120i along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
