Instruction/ maintenance manual of the product P430i Zebra
Go to page of 68
980470-001 Rev . A User’s Manual Zebra ® P430 i Card Printer.
D ual-Sid ed Color.
980470-001 Rev . A P430 i User ’s Manual i Foreword This manual contains i nstallation and op eration information for th e Zebra P430i Card Printers manufactured b y Zebra T echnologies Corpo r a tion, Camarill o, California.
ii P430 i User ’s Manual 980470-001 Rev . A Foreword Copyright Notice © 2006 ZIH Corp. This document contains informa tion proprietary to Ze bra T echnologies Corporati on.
Foreword 980470-001 Rev . A P430 i User ’s Manual iii For a formal certificate, please contact the Co mpliance Offic e at Zebra’ s Camarillo facility . EUROPE: Norway Only: Thi s product is also designed for IT power system with phase to phase voltage 230V .
iv P430 i User ’s Manual 980470-001 Rev . A Foreword P430 i Printer Model The Zebra Product Number tells a st ory: Here is a quick review of the Zebra Card Printer Series nu mbering and lettering system to help you.
Foreword 980470-001 Rev . A P430 i User ’s Manual v Note • Indicates information tha t em phasizes or supplements importa nt points of the main text. Import ant • Advi ses you of information that is essential to co mplete a task, or points out the importance of specific info rmation in the text.
vi P430 i User ’ s Manual 980470-001 Rev . A Foreword D u al-S id ed Co lor.
980470-001 Rev . A P430 i User ’s Manual vii Table of Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . .
T able of Content s viii P430 i User ’s Manual 980470-001 Rev . A 4 • Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Cleaning the Printer . . . . . . . . . . . . . . . . . . .
T able of Content s 980470-001 Rev . A P430 i User ’s Manual ix • Smart Card Cont act St ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Smart Card Cont act S tation Interface . . . . . . . . . . . . . . . . .
x P430 i User ’s Manual 980470-001 Rev . A T able of Content s D u al-S id ed C olor.
980470-001 Rev . A P430 i User ’s Manual 1 1 Introduction Thank you for choosin g the Zebra P430 i Card Printer . Th is manual guides yo u to ef ficient start up and operation of your new Ca rd Printer . Printer Features The following shows the main functional features fo und on your P430 i Printer .
2 P430 i User ’s Manual 980470-001 Rev . A Introduction Controls, Connectors, and Indicators Controls, Connectors, and Indicators Y our P430 i Printer has an LCD Display Panel and a Panel Button on the front and a power conn ector , power switch, and interface connec tor(s) on the rear panel.
Introduction Controls, Connecto rs, and Indicators 980470-001 Rev . A P430 i User ’s Manual 3 LCD Panel The LCD Panel can displa y the fo llowing message s: Message Mode Operational Initializing Scr.
4 P430 i User ’s Manual 980470-001 Rev . A Introduction Controls, Connectors, and Indicators CLEANING PRINTER Blinking Errors (Printer will not operate) BROKEN RIBBON Blinking OUT OF RIBBON Blinking.
980470-001 Rev . A P430 i User ’s Manual 5 2 Installation and Setup General Information This section will guide you throu gh the installati on and setup o f your P430 i Card Printer . This consists of the following procedu res, which should be performed in the order presented.
6 P430 i User ’s Manual 980470-001 Rev . A Inst allation and Setup Unpacking the Printer Unp acking the Printer Yo u r P 4 3 0 i Card Printer ships in a carton and pro t ec tive anti-static bag . Keep all packagi ng material in case you need to move or re-shi p the printer .
Inst allation and Setup Unpacking the Printer 980470-001 Rev . A P430 i User ’s Manual 7 5. Lift the pr inter out of the carto n by holding it with both hands. 6. Please ensure th at you have a clean and nea rly dust free environment for proper op eration and storage of t he printer .
8 P430 i User ’s Manual 980470-001 Rev . A Inst allation and Setup Unpacking the Printer If any items are missing, please contact your dealer . T o reorder, please refer to Appendix D of this manual. 8. Remove packing tape securing the printer ’ s Main Cover and Card Feeder Cov e r .
Inst allation and Setup Unpacking the Printer 980470-001 Rev . A P430 i User ’s Manual 9 b. Locate the Print He ad protection pad and the Ca rd Cleaning Cartrid g e location tap e (see below). Remove the tape. c. Release the Print Head Carriage by p ushing the Print Hea d Carriage Latch to the left, and raise the Print Head Carriage.
10 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Installing the Print Driver Soft ware and Setting Driver Options d. Remove the print head protection pad. Keep the pa d, as well as the other packing material and the shipping carton, in case the printer i s shipped or mo ved.
Inst allation and Setup Loading a Ribbo n 980470-001 Rev . A P430 i User ’s Manual 1 1 • Delete previous versions of the driver and clean up any necessary Registry en tries. Y o u must select “Remove” from the install optio ns to remove any previous driver versions.
12 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Loading a Ribbon 3. Locate the Ribb on Supply Spindle and the Ribbon T ake-u p Spindle (see above). Load ri bbon onto the supply spindle (un der the print he ad carriage) flange side in , and load the empty core (with tape attached) onto the take-up spi ndle.
Inst allation and Setup Loading a Ribbo n 980470-001 Rev . A P430 i User ’s Manual 13 4. Gently press the p rint head carria ge down until it is fully lowered, as shown bel o w .
14 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Installing the Card Cleaning Cartridge Inst alling the Card Cleaning Cartridge The Card Cleaning Ca rtridge cleans t h e cards entering the printer . The Ca rd Clean ing Cartridge consist s of a Cartridge Frame an d an Adhesive Ro ller, which are packed together .
Inst allation and Setup Installing the Card Cleaning Cartridge 980470-001 Rev . A P430 i User ’s Manual 15 4. Locate the slot at the re ar of the Card Cl ean ing Cartridge mou nting location; see below . 5. Hold the Card Cleaning Cartridge by the extended “ handle” (so the lar ge arrow on the top is pointing away from you).
16 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Setting the Card Thickness Control Setting the Card Thickness Control The Card Thickness C ontrol is set by the user to adjust the gap as cards ent er the printer , to prevent double-feeds ( which could cause a jam) or mis-feeds.
Inst allation and Setup Setting the Card Thickness Control 980470-001 Rev . A P430 i User ’s Manual 17 3. There are four de tents to set the po sition of the Ca rd Thickness Control. Slide th e Card Thickness Control to the positi on correspo nding to the foll owing: Detent Position Card Thickness Highest 50 mil (1.
18 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Loading Cards Loading Cards This section sho ws how to lo ad plastic cards into the P430 i Printer . The P430 i can use cards with a ra nge of thickness from 10 mil (0.25 mm) to 60 mil (1.
Inst allation and Setup Loading Cards 980470-001 Rev . A P430 i User ’s Manual 19 2. Remove all wrap ping from the c ard deck. 3. Holding the c ard deck by the sid es, hold it ve rtically ag ainst a flat surface such as a desktop. If the deck is too thick for your h and to hold it comfortably , use about half a deck at a time.
20 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Card Output Hoppe r Card Output Hopper The card outp ut hopper is normally extended to r eceive the printed ca rds. The printe r may be operated with the card output ho pper in its closed p osition; in th is case the card s will not be colle cted in the o utput hopper .
Inst allation and Setup Connecting the Prin ter to your Computer 980470-001 Rev . A P430 i User ’s Manual 21 Connecting the Printer to your Computer The P430i Printer includ es a standard USB interfa ce. As an option , the printer can be ordered with a 10/100base -T Ethernet Ada pter (in addition t o the USB interface).
22 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Connecting Power Connecting Power The P430 i Printer includes a n internal AC power supply th at accepts nominal input vo lt age in the range fro m 1 10 to 230 volts at 5 0 to 60 Hertz.
Inst allation and Setup Printing a T est Card 980470-001 Rev . A P430 i User ’s Manual 23 Printing a T est Card W ith ribbon and cards loaded, your P430 i Printer is ready to prin t. T o check the operation of the printer, you should print a te st card.
24 P430 i User ’s Manual 9804 70-001 Rev . A Inst allation and Setup Packing the P430i Printer for Shipment 2. If the printer still has power applied and is turned on, and i s still connecte d to th.
980470-001 Rev . A P430 i User ’s Manual 25 3 Printing a Card Printing with the P430 i Card Printer is similar to printing with any ot her printer in a W indows environment. • The Printer Driver Software is insta lled on your compute r (see Chapter 2).
26 P430 i User ’s Manual 9804 70-001 Rev . A Printing a Card Printing a Sample Card “Single Fe ed Options” allows Disabling or Enabling Sin g l e Feed Support. • If “Disable Single Feed Suppor t” is sel ected, when the P430 i Card Printer runs out of cards in the feeder , the LCD display w ill read OUT OF CARDS.
Printing a Card Removing Rejected Cards 980470-001 Rev . A P430 i User ’s Manual 27 10. The printer wil l feed in a card an d start printing (the data download ti me will vary dep ending on th e complexity of the car d design and the processing speed of your computer ).
28 P430 i User ’s Manual 9804 70-001 Rev . A Printing a Card Feeding One Card at a T ime Feeding One Card at a T ime A Manual Feed Slot is available below t he Card Input Hopper for feeding si ngle car ds. The Card Input Hopper must be empty for singl e-card feeding to work properly .
980470-001 Rev . A P430 i User ’s Manual 29 4 C leaning Cleaning the Printer Clean your P430 i Printer using Pre-Saturated Cleaning Cards provided. The regular use of th ese cards will clean and mai.
30 P430 i User ’s Manual 9804 70-001 Rev . A Cleaning Cleaning the Printer How to Clean 1. Leave the Printer power on, or turn it on if it was of f. 2.
Cleaning Cleaning the Print Head 980470-001 Rev . A P430 i User ’s Manual 31 10. Discard both cleaning cards afte r a single use. Cleaning the Print Head A cleaning using the Clean ing Cards usually suffices. How ever , a separate Print Head cleani ng can remove more stubborn deposits when print anomalies persist.
32 P430 i User ’s Manual 9804 70-001 Rev . A Cleaning Card Cleaning Cartridge Card Cleaning Cartridge Y our P430 i Printer includes a Card Cleaning Cartridge. This i tem cleans the cards entering the printer through the card feeder . T o ensure print qualit y , the cleaning roller requires peri odic replacement.
Cleaning Card Cleanin g Cartridge 980470-001 Rev . A P430 i User ’s Manual 33 3. Remove the cleaning rol ler from the Card Cl eaning Cartridge and discard. 4. Install new cl eaning roller into th e Card Cleaning Ca rtridge. T o avoid contaminat ion, always hold the cleaning roller by the ends .
34 P430 i User ’s Manual 9804 70-001 Rev . A Cleaning Card Cleaning Cartridge 6. Replace the Card C leaning Cartridge into t h e printer . For detailed instructions, see Installi ng the Car d Cleaning Ca rtridge on page 14 . 7. Close the print er Main Lid.
980470-001 Rev . A P430 i User ’s Manual 35 5 Troubleshooting The table on the next page offers causes and solutions to symptoms re lated to imprope r operation.
36 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting Problem / Description Cause / Solution The LCD Panel displays OUT OF CARDS message. 1. Check for cards in the card feeder . If no cards present, load cards. 2. Check that Card Thickness Control le ver is properly adjusted (see Loading Car ds in Chapter 2).
T roubleshooting Print Quality Issues 980470-001 Rev . A P430 i User ’s Manual 37 Print Quality Issues This section wi ll help you resolve print quality problems. The print q uality is depen dent on several factors. The two most important factors that wi ll increase your print quality are cleanliness and car d stock.
38 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting Print Quality Issues Possible Cause: • Print Head i s dirty . Solution: • Clean the Print Head Possible Cause: • Print Head elements are damage d (e .g., scratched or burnt). Solution: • Call Zebra Custo m e r Service for Print Hea d replacement info rmation.
T roubleshooting Print Quality Issues 980470-001 Rev . A P430 i User ’s Manual 39 Possible Cause: • Dust or embedde d contamination on elements of the Print Head. Solution: • Perform a Cleaning of the Print Head (see Chapter 4). Possible Cause: • Ribbon cart ridge may not be correc tly position ed.
40 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting Print Quality Issues Possible Cause • Ribbon may not be installed in the printer . Solution: • Check for ri bbon in the printer . Possible Cause • Cards may not meet specifi cations.
T roubleshooting T roubleshooting the Ethern et Conne ction and Adapter 980470-001 Rev . A P430 i User ’s Manual 41 T roubleshooting the Ethernet Connection and Adapter Resetting to Fa ctory Default.
42 P430 i User ’s Manual 9804 70-001 Rev . A T roubleshooting T roubleshooting the Ethernet Connectio n and Adapter Network S t atus/Activity Indicator A bi-color Status/Activity LED indicates network speed, established link, and network activity . 1.
980470-001 Rev . A P430 i User ’s Manual 43 6 Technical Specifications General Sp ecifications • Full colo r dye-sublimation or mon ochrome thermal tran sfer card printing • 102 cards per ho ur (31.
44 P430 i User ’s Manual 9804 70-001 Rev . A T echnical Specifica tions Card S pecifications Card S pecifications • T ypes: PVC or Composite • Card W idth/length IS O CR-80 - ISO 7810, 2.125" (54 mm) x 3.37 5" (86 mm) • Option: Magnetic S tripe - ISO 781 1 • Card thickness: 10-60 mil (0.
T echnical Specific ations Bi-Directional Communications Interfaces 980470-001 Rev . A P430 i User ’s Manual 45 ISO St andard 781 1 Dimensions for Magnetic S tripe Card Cont act Location for Smart C.
46 P430 i User ’s Manual 9804 70-001 Rev . A T echnical Specifica tions Environment al Environment al • Operating T emperature: 59 ° F to 85°F (15 ° C to 35°C) • Operating Humidity: 20% to 6.
980470-001 Rev . A P430 i User ’s Manual 47 A PPENDIX A Introduction This Appendix includes operation and maintenance requiremen ts for the P430 i Printe r with the optional magnetic card stripe encoder . (See Chapte r 2 for locati on of the Ma gnetic Card S tripe Encoder .
48 P430 i User ’s Manual 9804 70-001 Rev . A Magnetic Card Stripe Encoder Sample Encoding Program Sample Encoding Program Refer to the Programmer ’ s Manu al (document number 98 0415). Magnetic Encoder Cleaning The Magnetic Encoder Read/ W rite Head is cleaned as part of the prin ter cleaning pro cess.
Magnetic Card S tripe Encoder ISO S tandard E ncoding 980470-001 Rev . A P430 i User ’s Manual 49 ISO S t andard Encoding T rack # Field Sep arator T rack Density V alid Characters # of characters 1.
50 P430 i User ’s Manual 9804 70-001 Rev . A Magnetic Card Stripe Encoder ISO S tandard Encod ing Dual-Sid ed Color.
980470-001 Rev . A P430 i User ’s Manual 51 A PPENDIX B This section contains information on the additional operations of a P430 i Printer e quipped with the op tional Smart Card Contact S tation.
52 P430 i User ’s Manual 9804 70-001 Rev . A Smart Card Cont act Sta tion Smart Card Contact S tation Inter face Smart Card Cont act St ation Interface When a command to the printer interface sends .
980470-001 Rev . A P430 i User ’s Manual 53 A PPENDIX C Card printers can be connect ed to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is con nected locally to the host computer and config ured to be shared to other client computers.
54 P430 i User ’s Manual 980470-001 Rev . A Connecting to a Network External Print Server External Print Server A stand alone device that acts as a serve r on the networ k specifical ly for receiving print jobs and p assing them to the printer . Client computers co nnect to the prin t server over a n etwork.
980470-001 Rev . A P430 i User ’s Manual 55 A PPENDIX D Sales and Support Locations Zebra T echnologies Card Printer Solutions 1001 Flynn Road Camarillo, CA 93012-87 06 USA Phone: + 1 (8 05) 579 1800 Fax: + 1 (805 ) 579 1808 T oll free in US: (800 ) 452-4056 e-mail: cards@zebra.
56 P430 i User ’s Manual 9804 70-001 Rev . A Worldwide Sales & Support Corporate He adquarters Zebra T echnologies Card Printer Solutions, Asi a/Pacifique 1 Sims Lane # 06-1 1 387355 Sin gapore Phone: + 65 8 4 20 322 Fax: + 65 84 20 514 e-mail: asiasales@z ebra.
An important point after buying a device Zebra P430i (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Zebra P430i yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Zebra P430i - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Zebra P430i you will learn all the available features of the product, as well as information on its operation. The information that you get Zebra P430i will certainly help you make a decision on the purchase.
If you already are a holder of Zebra P430i, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Zebra P430i.
However, one of the most important roles played by the user manual is to help in solving problems with Zebra P430i. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Zebra P430i along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center