Instruction/ maintenance manual of the product WorkCentre Pro 421 Xerox
Go to page of 224
WorkCentre Pro 421 User Guide 604P1 0712.
Prepar ed by: The Doc ument Co mpany Xe rox GKLS E uropean O perati ons Bess emer Roa d Welwyn Gard en City Hertford shire AL7 1H E ENGL AND © 2002 by Xe rox Cor poration .
Xerox Work Centre Pro 4 21 User Guide T able of Contents-iii T able of Contents 1 About This Guide ........ .......... ......... ......... .......... ......... ....... 1-1 Finding Information in th e User Guide .................. ............. .......
T able of Content s-iv Xerox Work Centre Pro 421 User Guide Modes ............. ............. ............. ............. ............. ............ .................... ..2 -17 Features Key ... ...... ....... ...... ....... ...... ....... ...... ....
Xerox Work Centre Pro 4 21 User Guide T able of Contents-v 3. Selec t the Printe r Driver Features ...... ............. ............ .................... .... 4-5 4. Prin t the Job ............. ............. ............. ............. ............ .
T able of Content s-vi Xerox W orkCentre Pr o 421 User Guide Calling for Servi ce ...... ...... ....... ...... ....... ...... ....... ...... ...... ....... ...... ....... .... 6- 6 Displayin g Error Co des ............. ............. ............. ...
Xerox Work Centre Pro 4 21 User Guide T able of Contents-vii 8 Appendix A - Sa fety Notes ....... .......... ......... ......... .......... .. A-1 Safety S tandards ... ............. ............. ............. ................... ............. ......
T able of Content s-viii Xerox Work Centre Pro 421 User Guide.
WorkCentre Pro 421 User Guide 1-1 About This Guide 1 About This Guide Than k you for pu r cha sing th e WorkCentre P ro 421 . Th e WorkC entr e Pr o 421 i s desig ned for ea se of use, bu t to us e your ma chine to its fullest pot ential , take so me time to rea d the User Do cument ation.
1-2 WorkCentre Pro 421 User Guide Finding In formatio n in the User Gu ide The U ser Guide conta ins th e followin g sec tions: - Table o f Content s Use the T able of Co ntents to find topics eas ily. - About thi s Guide - Chapter 1 Describes the i nformatio n in this User G uide.
WorkCentre Pro 421 User Guide 1-3 About This Guide - Specif icati ons - A ppendi x B Provi des in formation on the machin e specifi catio ns. Use this chapter t o ensu re all ma teria ls being u sed are wi thin speci fication. - Index Refer to the Inde x to lo cate spe cific i nformati on.
1-4 WorkCentre Pro 421 User Guide Cust omer Supp ort If after p roduct i nstal lation further assis tance is required, plea se ca ll our e xperts a t th e Xerox Welcom e Cent re or you r local r epres entativ e. Whe n tele phonin g please quote th e mach ine ser ial numbe r.
WorkCentre Pro 421 User Guide 1-5 About This Guide Conventio ns Throu ghout th is User Guide , there a re some terms th at are used interch angeab ly: Docum ent is s ynonymo us wit h origin al. Button i s synon ymous wi th key . Page is synony mous with shee t .
1-6 WorkCentre Pro 421 User Guide Feed Orie ntation Feed O rient ation des cribes the dir ectio n the orig inals and th e medi a is fed thro ugh the m ach ine. I t is re comm ended t he feed orienta tion of the or igina ls match es tha t of the m edia.
WorkCentre Pro 421 User Guide 1-7 About This Guide Bracket Text Typeface The [B rack et Tex t] typ eface is used to em phasize the s elec tion of a fe ature or key. For ex ample: Sele ct [Red uce/Enla rge]. Sele ct the requir ed sett ing. Pres s [En ter ] .
1-8 WorkCentre Pro 421 User Guide Notes Notes are state men ts that pr ov ide additi on al inf orm ation . For example : NOTE: Under norm al co nditions the mac hine sh ould b e power ed on 24 hours a day . Hints Hints help use rs perfor m a task. For ex ample: HINT : Before loa ding paper into the paper tray f an the e dges.
WorkCentre Pro 421 User Guide 1-9 About This Guide Related Info rmation So urces Informat ion av ailab le for th e WorkCentr e Pro 42 1 consists o f: -T h i s User Guide -T h e Qui ck S tart Gu ide -T.
1-10 WorkCentre Pro 421 User Guide.
WorkCentre Pro 421 User Guide 2-1 Product O vervi ew 2 Product Overview This chapte r provide s an o vervie w of the W or kCen tre Pro 421 ’ s har dware feat ures and opera tion.
2-2 WorkCentre Pro 421 User Guide System Overview The Wor kCe ntr e Pro 42 1 is a dig ital d evice c apabl e of co pying and prin ting . When you sw itch o n the p ower and the s ystem h as warm ed up, the machi ne is in the Ready mod e and i s ready to use.
WorkCentre Pro 421 User Guide 2-3 Product O vervi ew Press the [Feat ures] ke y . Using the numer ic key pad, enter yo ur Departmen t Code. Enter depa rtmen t code Pape r : Auto Output : Collated Added Features L/D : Au to R/E : 100% 1 Each digit entered i s display ed as an aster isk on the sc reen.
2-4 WorkCentre Pro 421 User Guide Identifying th e Machine Configuration s and Compo nent s The fol lowing pages provid e illus tratio ns and de scr iptions of the W orkCentre Pr o 421 con figur ations an d compone nts. Use the i llustrati ons to ide ntify your WorkCe ntre Pro 421 conf iguratio n and th e func tions avail able for your mach ine.
WorkCentre Pro 421 User Guide 2-5 Product O verview WorkCentre Pro 421DE This is a basic simple x digital copier wi th an au tomatic docu ment fee der, a s ingle pap er tray , a byp ass tray a nd a stand. Additio nal Me mory c an be pu rchase d as an op tion.
2-6 WorkCentre Pro 421 User Guide WorkCentre Pro 421DEi - European Pr oduct This is a digita l copier wit h an auto matic duplex uni t, a duplex automa tic docume nt feeder , a single pap er tray, a by pass t ray and a stan d. Addit ional Mem ory can be purchased as an option .
WorkCentre Pro 421 User Guide 2-7 Product O verview WorkCentre Pro 421DEi - North American Product This i s a digit al cop ier with an automa tic dup lex un it, a dup lex autom atic do cumen t feeder, two paper trays, a bypass t ray and a stand. Additio nal Me mory c an be pu rchase d as an op tion.
2-8 WorkCentre Pro 421 User Guide WorkCentre Pro 421Pi This is a digital copi er and pr inter, wi th an a utomati c duplex unit, an offset catc h tray, a dupl ex auto matic doc ument fee der, two pap er trays a nd a by pass tr ay. Addit ional Mem ory can be purchased as an option .
WorkCentre Pro 421 User Guide 2-9 Product O verview Components Automatic Docume nt Feeder (ADF) The A DF au tomatical ly sep arates a nd feed s or igina ls from the input tr ay. Duplex Automatic Docume nt Fe eder (DADF) The DA DF aut omatical ly sepa rates an d feeds origi nals from its inpu t tray.
2-10 WorkCentre Pro 421 User Guide Bypass Tray The Byp ass Tray is for lo ading special pape r, tra nsparen cies, label s and cardsto ck. Th ere i s an exte nsion tray tha t can b e pulle d out to ena ble la rger s ize paper to be fed. HINT : Refer to Appe ndix B - Spec ificati ons for more informa tion ab out appr oved media .
WorkCentre Pro 421 User Guide 2-1 1 Product O verview Control Panel C ompon ent s and F unction Keys The Con trol P anel k eys an d funct ions a vailabl e depe nd on your W orkCentre Pro 4 21 con fig ur ati on. Item Des cription Functio n 1 Contra st Adj uster Adjusts the brig htness an d dar kness o f the LCD display .
2-12 WorkCentre Pro 421 User Guide Item Descrip tion Function 6 LCD Dis play Dis plays th e status o f the ma chine , operati on pr ocess, vari ous ins truct ions and mess ages. 7 Featur es This key gives acces s to the s creens which en able you to progr am fea tures.
WorkCentre Pro 421 User Guide 2-13 Product O verview 13 S top This k ey affects any a ctive jo b displ ayed o n the LCD . When presse d dur ing copy ing the job i s paused. Pr ess [S tart] to resume or [CA] to cancel. 14 S tart Press this ke y to c ommence a job an d start sca nning the orig inals.
2-14 WorkCentre Pro 421 User Guide Power ON/OFF Powe ri ng On Ensu re tha t the ma chine is conn ected to a suita ble power suppl y and tha t the pow er co rd is fully p lugged into t he electric al outl et. NOTE: For voltage inf ormat ion r efer to Ap pendix B - Spec ificatio ns.
WorkCentre Pro 421 User Guide 2-15 Product O verview Power Save The mac hine has a Power Save feature wh ich s ignif icantly reduce s the p ower c onsumpti on dur ing per iods of inacti vity.
2-16 WorkCentre Pro 421 User Guide Standby Mode As deliv ered, the machi ne automat ical ly switche s into Stand by Mode 1 5 minutes after the last a ctivity. In this mod e, the LC D screen is v isible and the m essa ge “ Sta ndby mode ” i s sho wn on the LCD sc reen when the Wo rkCentre P ro 421 is in Featu res Mode.
WorkCentre Pro 421 User Guide 2-17 Product O verview Modes There are two m odes availa ble on the machi ne: Features This k ey gi ves acce ss to the sc reens whic h enabl e user s to progr amme fe atures.
2-18 WorkCentre Pro 421 User Guide Features Key Use the F eatures key to selec t progra mmable features in the Co py fu ncti on. NOTE: T he fu nctions avail able dep end on the c onfigura tion of your mach ine. NOTE: This scr een is the defaul t setting on del ivery .
WorkCentre Pro 421 User Guide 2-19 Product O verview Machine Status Options The o ptions availa ble in Ma chine St atus ar e: NOTE: The op tions availab le may v ary depe nding on your mach ine c onfigu ratio n. Default settings Contains the def ault valu es of the machi ne.
2-20 WorkCentre Pro 421 User Guide Customer support number Call this telep hone nu mber if y ou have any qu estio ns or problem s with your WorkCe ntre Pro 42 1 . Machin e ser ial number T his is where yo u find the seri al number of the ma chine . It can also be foun d inside the fr ont right cove r.
WorkCentre Pro 421 User Guide 3-1 Copy 3 Copy This c hapter contai ns in formatio n about the Copy func tion and the featu res avail able. It pro vides step b y step ins tructi ons for progra mmi ng and runni ng a copy job. As de livere d the m achin e will have the f actor y defa ult co py setti ngs.
3-2 WorkCentre Pro 421 User Guide Copy ing Pro cedure Before ma king copie s identify what is to be cop ied, the num ber of co pies r equired and any s pecial progra mming req uirement s. Use th e followin g step s to ma ke a c opy. NOTE: Press [CA] twice to clea r or ca ncel any prev ious progra mming se lecti ons befor e starting.
WorkCentre Pro 421 User Guide 3-3 Copy When Auto Pa per is selec ted, the do cumen t feeder se nses th e size an d orienta tio n of the origina ls, it the n chec ks the p aper trays t o find one that correspo nds. NOTE: Auto Paper is use d with standar d origi nal sizes .
3-4 WorkCentre Pro 421 User Guide Document Glass The doc ument g lass shoul d be u sed for sin gle pa ges or b ound origina ls up to a ma ximum size o f A3 ( 11 x 17 inch ). Raise th e docu ment fe eder or the doc ument gla ss c over if fitted. Positi on the o riginal fac e down on the document glass .
WorkCentre Pro 421 User Guide 3-5 Copy 2. Press the Features Key Featur es Ke y Pr ess [ Featur es]. Ensure tha t the Rea dy to Cop y scr een is disp layed .
3-6 WorkCentre Pro 421 User Guide 3. Select the Copy Features There are four st andard fea tures av aila ble. The keys are located to the l eft of the LCD screen . For most of the standard fea tures, whe n the key s are pressed the LCD sc reen displays the cho ices whi ch appl y to ea ch feature.
WorkCentre Pro 421 User Guide 3-7 Copy 4. Enter the Quantity Up to 99 9 copies can be en tered using the numer ic keypad . Use the numeric keypad to enter the number of copie s requir ed. The qu antity en tered is disp layed in the top righ t corner of the L CD screen.
3-8 WorkCentre Pro 421 User Guide 5. Pre ss Star t Start key Press [S tart]. Each o riginal is scanned once only . NOTE: See page 3-17 if y ou are maki ng colla ted co pies from the docum ent gl ass. If a res ource prob lem or progra mmi ng co nfl ict prev en ts the jo b comp leting , a mess age will be displ ayed.
WorkCentre Pro 421 User Guide 3-9 Copy Using Job Int errupt If the m achin e is in t he pro cess of copy ing it is po ssible to pause the cu rrent j ob to ma ke a c onven ience c opy. Press [Job inte rrupt].The light next to the Job inter rupt key will illumin at e.
3-10 WorkCentre Pro 421 User Guide S t an dard Copy Features The sta ndard Copy featu res are s electe d by u sing the key s loca ted on th e cont rol pane l. NOTE: Some opt ions a re not av ailable in al l Mar kets and f or every mac hi ne con fig ur ati on.
WorkCentre Pro 421 User Guide 3-1 1 Copy Reduce/Enlarge Reduce/Enlarge Options 100% Size fo r size cop ies. Auto% Autom atically reduc es/enl arges a n image to fit on the p aper size se lected. Preset % Display s the mos t freq uently us ed pres et reduc e/enla rge settings .
3-12 WorkCentre Pro 421 User Guide For the Americ as and Can ada, the preset R edu ce/Enlar ge settin gs are: 65% - 11x17 ” to 8. 5x11 ” and 8.5x11 ” to 5.5x8.5 ” 78% - 8.5x14 ” to 8.5x11 ” 97% - 8.5 x 1 1 inch to A4 129% - 8.5x11 ” to 11x17 ” and 5.
WorkCentre Pro 421 User Guide 3-13 Copy Pape r Supply Paper Supply Options Use to se lect a n indi vidual p aper tray. Pa per siz e and orientat ion is disp layed on the r ight side of the i llustr ation. Use to se lect t he byp ass tra y. Paper s ize and o rient ation is disp layed on the ri ght side of the i llustra tion.
3-14 WorkCentre Pro 421 User Guide Orig ina l Type Original Type Options Tex t Used f or scan ning te xt, so lids , line ar t and ha lftone s. Text/Photo Autom atically adjusts the image qualit y base d on the attrib utes of the origin al. Text/P hoto can al so be used to make c opies of origina ls th at contain halfto nes and di ffere nt images .
WorkCentre Pro 421 User Guide 3-15 Copy Adde d Feature s T o view the Copy Added Fea tures menu selec t [Co py] if availabl e, and pr ess t he scroll key . The Add ed Featur es menu disp lays eac h featu re an d its current s etting. Quick Pathw a y Select [ Adde d Feature s].
3-16 WorkCentre Pro 421 User Guide Output Use this featur e to prod uce the copied o utput as collat ed or uncolla ted se ts. T he mac hine d efault set tin g is col lated. Output Options NOTE: Only Netwo rk connec ted mac hines ha ve the offset feature.
WorkCentre Pro 421 User Guide 3-17 Copy Making Collated Sets from the Document Glass When y ou make co pies fr om the do cumen t glass, the machi ne will sc an eac h origi nal. When you s elect Done th e mach ine then pri nts the num ber o f collate d sets r equested.
3-18 WorkCentre Pro 421 User Guide 2-Sided If your WorkCe ntre Pro 4 21 is conf igured w ith a d uplex un it, up to 50 dou ble-si ded cop ies rang ing in size fro m A5 to A 3 (8.5 x 5.5 to 11 x 17 inch) can be m ade a utomatica lly from one or two- side d origin als.
WorkCentre Pro 421 User Guide 3-19 Copy Bound Or ig inal Selec t Bou nd Orig inal t o make copies of page s fro m bound origina ls or m agazi nes usi ng the Do cumen t Gla ss. NOTE: There are a number o f featur es whic h are not availab le with Bound Original .
3-20 WorkCentre Pro 421 User Guide Bound Original O ptions Off The f eature is unav ailab le. On (Both Pages) Cop ies bo th pages o f an ope n bound docu ment and plac es each page on a s eparate s heet o f paper. On (Binde r Eras e) Eras es betwee n 4 and 30 mm ( 0.
WorkCentre Pro 421 User Guide 3-21 Copy Image Shift Use this fe ature to ch ange the position o f the imag e on a page . Image Shift Options Off The f eature is unav ailab le. Left Marg in Shifts the image to the r ight. The i mage ca n be shifted between 4 and 1 5 mm (0.
3-22 WorkCentre Pro 421 User Guide Edge Erase Use this fe ature to er ase unwante d marks such as ho le punch impres sions fr om the edge o f the co py. NOTE: There are a number o f featur es whic h are not availab le with Edge Erase. A ny featur es not av aila ble will be grayed-ou t.
WorkCentre Pro 421 User Guide 3-23 Copy 2-Up This fe ature pr ints the images from two indepe ndent or igin als onto on e sheet of paper . The WorkC entre Pr o 421 reduces/ enlarge s the i mages as neede d to pr int them in land scape orientat ion on one pag e base d on the pap er supp ly sele cted.
3-24 WorkCentre Pro 421 User Guide Booklet If your WorkC e n tr e Pr o 42 1 is configur ed with a dup lex unit, it can be used to produce bookl ets from b oth A3 a nd A4 ( 11 x 1 7 and 8.5 x 11 i nch) or iginals . A3 (1 1 x 17 inch) origi nals ar e automa tic ally red uced to A5 (8.
WorkCentre Pro 421 User Guide 3-25 Copy To Produce a Booklet NOTE: Y ou can pl ace t he origi nals directl y on the g lass. A3 (1 1 x 17 inch) p ortr ait orig inals should be plac ed face down with th e bottom edge to the left of the mac hine.
3-26 WorkCentre Pro 421 User Guide Annotation Use this fea ture to add the da te, time an d page num bers to the copy output. NOTE: There are a number o f featur es whic h are not availab le with Annotatio n. Any fea tures not avai lable will be grayed-ou t.
WorkCentre Pro 421 User Guide 3-27 Copy Build Job Use this featur e to build a job that has mixed t ype ori ginals , differen t settings may be r equire d for diffe rent page s.
3-28 WorkCentre Pro 421 User Guide NOTE: If more than one se t of eac h secti on has bee n sele cted, d epending o n the fe atures p rogramm ed, the machi ne will c opy jus t one s et of e ach sec tion. At th e end of th e job th e rem aining s ets will be cop ied .
WorkCentre Pro 421 User Guide 3-29 Copy Use the s croll key to select the s etting you wish to cha nge and press [En ter ]. Selec t the ch anges requir ed and pres s [Ent er]. The [S etting] screen is displ ayed agai n. Use the sc roll key t o se lect [Done ] and pres s [Ent er].
3-30 WorkCentre Pro 421 User Guide Stored Job Up to fo ur combi nation s of fe ature se lecti ons can b e retain ed in the machine ’ s memor y as st ored j obs. Th e mach ine s tores only the program ming f or the job , not the image . Each ti me a stored j ob is retriev ed, the image must be scanned .
WorkCentre Pro 421 User Guide 3-31 Copy To Retrieve a Stored Job Use t he scro ll key to selec t [ Add ed Featu res]. Ensure [S t ored J ob] is select ed an d press [E nter]. Ensu re [Ret rieve] is selec ted and pres s [En ter]. Selec t the req uired job i n the list and pres s [En ter].
3-32 WorkCentre Pro 421 User Guide Paper Typ e (Bypass Tray O nly) This fe ature enable s copyi ng in format ion ont o tran sparenc ies and he avywe ight s tock suc h as label s or ca rdsto ck. Paper Type Options Off Se lect f or feedin g stan dard 8 0g/m 2 (20 lb) paper throug h the Bypa ss Tray (100 sh eets m aximu m).
WorkCentre Pro 421 User Guide 3-33 Copy Menu Map The Menu Map is a list of a ll machine fe ature s and setti ngs in a report f ormat. Use t he scro ll key t o select [Added Feat ures].
3-34 WorkCentre Pro 421 User Guide Changin g Copy Default s T o acc ess the Co py defaul ts menu wh ile in th e Ready mode, p ress th e [Machin e S tatus ] key lo cated to the right of the LCD. The Mac hine Stat us men u disp lays the defaul t optio ns.
WorkCentre Pro 421 User Guide 3-35 Copy Copy Defaults The foll owing t able lis ts each Co py defaul t option , the se ttings availab le for each option and a des criptio n of eac h set ting. Use the scr oll key to selec t the op tion r equired and pres s [Ent er ].
3-36 WorkCentre Pro 421 User Guide Side s Imaged 1. 1>1 Produce s one- sided c opies fr om one-sid ed origi nals. 2. 1>2 Produce s tw o-side d copi es from one-sid ed origi nals. 3. 2>2 Produce s tw o-side d copi es from two-side d origin als.
WorkCentre Pro 421 User Guide 4-1 Print 4P r i n t The Work Centre Pr o 421 can be c onnec ted to your workst ation using th e parall el port on the wo rkstati on or throu gh the network . When the Wor k Ce nt re Pro 4 21 is connec ted, electr onic job s that requir e printin g can be sent fr om yo ur wor kstat ion dir e ctly to t he machi ne.
4-2 WorkCentre Pro 421 User Guide Printing Proc edure Before t he printi ng func tion can be used o n the WorkCentre Pro 421 the machi ne must be confi gured an d setup on your network or attach ed to y our wo rkstation via th e parall el port.
WorkCentre Pro 421 User Guide 4-3 Print The PC require ments ar e sho wn belo w: Parall el po rt on t he PC m ust be set to ‘ bi-d irecti onal ’ . IEEE 12 84 Paral lel Cabl e (10 metr es or 3 0 feet m aximum).
4-4 WorkCentre Pro 421 User Guide 1. Create the Document Documents for printi ng are create d on your PC or Works tation usin g a software appli cation . For exampl e, MicroSoft Wor d and MicroS oft Po werPoint are widel y used documen t creat ion appli catio ns.
WorkCentre Pro 421 User Guide 4-5 Print 3. Se lect t h e Printer Driver Features Select [P roperties ] from the applic ation Print wi ndow . NOTE: In s ome ap plicati ons, the Printer Driver fe ature s may be access ed vi a a Setup opti on. The p rin t e r d r iv er fe a t ur es ar e display ed in the Pr ope rties window .
4-6 WorkCentre Pro 421 User Guide 4. Prin t the Job When a ll the r equired featur es have been program med, select [O K]. The Prop erties win dow clo ses and the applic ation Print wind ow disp lays . T o se nd the j ob for pr inting, select [OK] i n the ap plicati on Print wi ndow .
WorkCentre Pro 421 User Guide 4-7 Print 5. Retri eve the P rint Job The prin t file is rece ived by the Wo rkCentr e Pro 42 1 , proces sed and inte rpreted and t hen pri nted. Y our pr int job will be del ivered to the o utput are a sele cted o n the pri nter dri ver when th e job was sent.
4-8 WorkCentre Pro 421 User Guide 6. Manag ing Print Jobs If a problem occur s with your print j ob, o r if y ou n eed t o can cel your pri nt job use the Pri nter Defaul t settings ac cessed vi a the Mac h ine Stat us key.
WorkCentre Pro 421 User Guide 4-9 Print Cancelling a P rint job If the print j ob has bee n sent in error or if ther e is a prob lem with the job, u se the Cancel Cu rrent J ob printe r default setti ng to cancel the jo b. NOTE: Y ou mu st onl y del ete yo ur own job s fro m the Pr int Queue.
4-10 WorkCentre Pro 421 User Guide Setting up Force Feed The F orce Feed pri nter defa ult se tting is used to for cibly print a print jo b whic h is su spende d due to the pap er s ize mis match when Det ect Pa per Mis match is E nabled .
WorkCentre Pro 421 User Guide 4-1 1 Print Forcing a Form Feed If a j ob is ca ncelled from th e PC, d ata may r emain in the WorkC entr e Pr o 421 m emory a nd will requir e clearin g usi ng the For m Feed p rinter default s etting.
4-12 WorkCentre Pro 421 User Guide Using Job Int errupt If the mach ine is in the pr ocess of printing a jo b it is poss ible to progra mme fea tures for a copy job whi ch will then automa tically start wh en the p rint job has fini shed. Pres s [Jo b interrupt ].
WorkCentre Pro 421 User Guide 4-13 Print Printer Driver Features There are a num ber o f Printer Dr ivers a vaila ble for t he WorkC entr e Pr o 421 . The featur es ava ilable de pends on the printer driver being us ed.
4-14 WorkCentre Pro 421 User Guide If you re st the mouse pointer on top o f a contro l, Micr osoft Wind ows will sh ow you a brief He lp Tip a bout tha t contro l. If you sel ect the right m ouse b utton on a contro l, the Help sys tem will giv e you more det ailed infor mation.
WorkCentre Pro 421 User Guide 4-15 Print Printe r Configu ration The Pr inter Co nfigurati on dia log al lows yo u to upd ate the printer driver to i nteract wi th the opt ional a ttachments insta lled on your printer.
4-16 WorkCentre Pro 421 User Guide Offset Catch Tr ay A unit that ca n be added on to the prin ter to so that each print job wil l be slightly off set from one an other in the ca tch tra y.
WorkCentre Pro 421 User Guide 4-17 Print Paper/Output Allows the se lecti on of Pape r Si ze, Pa per Orie ntat ion, Paper Sourc e, Medi a Type and the num ber of copie s for the job ( 1- 999).
4-18 WorkCentre Pro 421 User Guide simu ltaneously . It is bes t to se t the num ber o f copies in the driver to ’ 1 ’ and set the num ber of c opi es you wa nt to pri nt in the app licatio n. Select Pa per Selec t Paper let s you sp ecify t he paper to use for your pr int job.
WorkCentre Pro 421 User Guide 4-19 Print - Paper Tra y Sele ct the paper tr ay conta ining the typ e of pap er you want to use for the docume nt cover, b ody, a nd separa tors, if any. No t all pape r trays accept all p aper sizes . Only s ource loc ation s whic h acce pt the sp ecified paper s ize ar e shown.
4-20 WorkCentre Pro 421 User Guide 2 Sided Printi ng HINT : If your mac hine con figur ation sup ports this featu re y ou must sel ect th e dupl ex option on the P rint er Config uration dialo g to activ ate 2 S ided pr inting . Two-s ided Printi ng ena bles you to pr int on b oth sides of a page.
WorkCentre Pro 421 User Guide 4-21 Print Image O rientation Orien tation refe rs to the relative directio ns of the lo ng and sho rt edges of the pap er. Y our printer can pr int in either p ortrait or land scape or ienta tion. Portra it orientation Prints an im age tha t is tall er tha n it is wi de.
4-22 WorkCentre Pro 421 User Guide Layout The Doc ument Options dial og enab les you to prin t docu ments in book let form or to pr int multip le page im age s on one side of a page . Each page can be printe d with o r without a page border . Choose be tween Nor mal and Mul tiple -up page f ormats.
WorkCentre Pro 421 User Guide 4-23 Print Multiple-up Prints more tha n one p age im age on a single sheet of paper . Indicate the r equired number of pag e images per sid e in the Mult iple-up l ist bo x. Multiple-up 1 Pa ge up 2 Pages up 4 Pages up 6 Pages up 8 Pages up 16 Pa ges up Draw Outlines Prints bl ack borde rs aro und each p age im age.
4-24 WorkCentre Pro 421 User Guide Image Options The Imag e Options dialog enable s you to set differen t visual and grap hic c haracte ristic s for y our pri nt job. It al so lets you choose whether to down load your applic ation TrueTyp e or bitmap fon ts to th e printe r or to p rint them as graph ics and device fonts.
WorkCentre Pro 421 User Guide 4-25 Print Line Art Ch oose th is se tting for gr aphic i mages with int ricate l ines and fine de tail, for exam ple cl ip art. This set ting pr ovides s olid line s and s harp co ntrasts between shade d area s. Pr int Co lore d Te xt in B la ck This se tting pr ints al l colo red tex t as blac k inste ad of gray.
4-26 WorkCentre Pro 421 User Guide Graphics This sel ectio n speci fies h ow graphi cs are sent to the pr inter. The opti ons avai labl e are: Vect or This o ption all ows you to send gr aphics to the pr inter a s a mixtu re of ve ctor and rast er im ages.
WorkCentre Pro 421 User Guide 4-27 Print Pr int Qua l it y Toner Sa v e r Turn Toner Saver ’ ON ’ to c onserv e the amou nt of ton er used to prin t a doc ument. Th e print q uality i s reduc ed but t he print speed m ay be e nhanc ed. Th is setti ng is r ecommend ed for verifyi ng docume nt cont ent and layout .
4-28 WorkCentre Pro 421 User Guide Overlays The Over lay dialo g allo ws you to cre ate, lo ad, or del ete s impl e page o verlays f or yo ur printer . A Pag e Over lay is a group of user-c reated P CL co mmands and/or dat a that is downloaded a nd stored in the pr inter.
WorkCentre Pro 421 User Guide 4-29 Print Create O verlay Befor e yo u can use an ex ternal fi le as an overlay , you must format i t as a n overla y. Overl ays mus t be cre ated wit hin the appl ication (s uch as M icroso ft Word ).
4-30 WorkCentre Pro 421 User Guide - Open a do cumen t an d selec t the Pri nt optio n. - Open the p rinter dr iver P ropert ies dialog and se lect the Overlay s tab. - Select t he overlay you w ant to do wnload fr om the overla ys l ist. - Select t he Downl oad Now butt on, and selec t the destinat ion.
WorkCentre Pro 421 User Guide 4-31 Print Fonts The F onts dial og enable s you to add, remove, or chang e the fonts in stall ed on th e printe r. Installed Fonts Available fon ts This box shows the P CL 5E f onts c urrently avail able on th e compu ter.
4-32 WorkCentre Pro 421 User Guide Edit Edit enab les y ou to c hange disk- based font names and attribute s. If you pur chase a disk -based font tha t has t he same na me as a font you are a lready using , you sho uld c hange th e name of the font w ith the Fon t Instal ler.
WorkCentre Pro 421 User Guide 4-33 Print Waterma rks The Wa terma rk featur e print s text in the backgr ound or foregr ound of a do cumen t. A few pre defined wate rmarks come with th e driver. You can change the ex isting o nes or a dd new ones to t he list.
4-34 WorkCentre Pro 421 User Guide Delete Delete enable s you to remove a sele cted water mark from the list of a vailabl e waterma rks. Se lect t he waterma rk in th e list, sele ct Dele te and t hen OK to confi rm you w ant to de lete th is watermark.
WorkCentre Pro 421 User Guide 4-35 Print Position (from center) Positi on (from center) Use th e verti cal and h orizont al scr oll ba rs to mod ify the watermark ’ s center po siti on on th e page. You can c hoos e to measur e in inc hes or m illimete rs (mm ).
4-36 WorkCentre Pro 421 User Guide Changin g Printer Default s T o ac cess the Printer defaults menu while in t he Ready to Copy sc reen, pr ess the [Machin e S tatus] key located to the right of t he LCD. The M achine S tatu s men u displa ys th e settings opti ons.
WorkCentre Pro 421 User Guide 4-37 Print Pri nte r Def aults The fol lowing tabl e lists eac h Printe r default o ption, t he setting s availa ble for eac h optio n and a descrip tion of ea ch se tting. Use the scr oll key to selec t the op tion r equired and pres s [Ent er ].
4-38 WorkCentre Pro 421 User Guide T est print 1. S tatus print Used b y the System Admi nist rator to identi fy the status of the m achin e. 2. Demonstr ation page Th is optio n prod uces a te st page which ca n be us ed to de monst rate print ing ca pability .
WorkCentre Pro 421 User Guide 5-1 Maintain ing the Pr oduct 5 Maintaining the Product There will be times when the m achin e will requ ire ma intena nce tasks to be carried out. Thi s chapter p rovides step by step instr uctio ns for m a intaini ng the m achine a nd r e pla cing consum ables.
5-2 WorkCentre Pro 421 User Guide Cleaning Cleaning the WorkCentre Pro 421 Proper maint enance is impo rtant for the sm oot h operati on of any equi pment. CAUTION: Whe n cleaning the W orkCe ntre Pro 4 21 , do not use organic or strong chemical solvents or aerosol cleaner s.
WorkCentre Pro 421 User Guide 5-3 Maintain ing the Pr oduct Document Glass a nd Constant Velocit y Transport Glass To ens ure o ptimum image quali ty at all times , clean th e docu ment gla ss and co nstant v elocity tr anspo rt glass mon thly, or mor e often if need ed.
5-4 WorkCentre Pro 421 User Guide Transfer Corotr on Wire If yo u have poor qual ity o utput wi th uneven , faint, degra ded print o r a white line appeari ng in the direc tion of the p aper feed , the Tran sfer Coro tron Wire may be dirty. Refe r to the following step s fo r clean in g inst ructi on s.
WorkCentre Pro 421 User Guide 5-5 Maintain ing the Pr oduct Remove th e cle aning tool fro m it s stor age sp ace o n the mach ine. The T ransf er Cor ot ron Wi re Clean ing T ool ha s two shou lders.
5-6 WorkCentre Pro 421 User Guide When positio ning th e cle aning tool o ver the T ransfer Corotron Wire ensure th at the tw o shou lders ar e facing away from the m achin e.
WorkCentre Pro 421 User Guide 5-7 Maintain ing the Pr oduct Ensur e that the l ip at th e back of the clean ing tool is restin g on the T ransf er Corotro n Wire casing . Ensure tha t the two shou lders a re lo cated u nder the pl astic gu ard. Hold t he cleaning tool up right and sli de it alon g the Transfer Corotro n Wire from left to r ight.
5-8 WorkCentre Pro 421 User Guide Ordering Supplies The To ner Cartri dge and the Drum Cartridge a re avail able as cust omer re place able un its. The cus tomer r eplacea ble uni t part nu mbers ar e.
WorkCentre Pro 421 User Guide 5-9 Maintain ing the Pr oduct Customer Rep laceable Unit s Replacing the To ner Cartrid ge The T oner C artridg e is a c ustome r re placeabl e unit. This assemb ly ho lds the to ner fo r the W orkCent re Pro 421 . After ap proxim ately 7,500 cop ies th e mach ine will displ ay a messag e to r eplace th e toner .
5-10 WorkCentre Pro 421 User Guide Rais e the ca tch to unl ock and relea se the T oner Ca rtridge . Holding the cartr idge, as shown, s lide it o ut of the mach ine. The us ed T on er Cartrid ge should be rec ycled. Follow the in stru ctions g iven in the cartr idge retu rn bookl et encl osed with the new T oner Cartridge.
WorkCentre Pro 421 User Guide 5-1 1 Maintain ing the Pr oduct Remove th e new T oner Cartri dge from t he box and its wrapper . Vi gorou sl y sha ke the car tridge fr om side to side.
5-12 WorkCentre Pro 421 User Guide Install the New T o ner Cart ridge into t he mac hine unti l it cli cks in place. After i nstalling t he T on er Cartridg e, pull the Cha rger Wire Cleaning L ever ou t of the Drum Cartri dge until it stops an d then pu sh it ba ck in again several ti mes.
WorkCentre Pro 421 User Guide 5-13 Maintain ing the Pr oduct Close th e Front Cover ..
5-14 WorkCentre Pro 421 User Guide Replacing the Drum Cartridge The Drum Cartridge r equires replaceme nt when th e “ Replac e Drum ” mes sage is display ed at 3 0,000 copi es. A “ Drum Life ” warning is displa yed after ap proxima tely 29,0 00 copies.
WorkCentre Pro 421 User Guide 5-15 Maintain ing the Pr oduct Rel ease th e hand le t o open the Side Cover . Remo ve the T oner Ca rtridge using the ins tructi ons “ Repla cing the T oner Cartridge ” on page 5-9 .
5-16 WorkCentre Pro 421 User Guide CAUTION: Alway s hold the Drum Cartridge by the coloured handles . Do not touch the green d rum area. Do not leave the Drum Cartridge out of the machine for an extended pe riod. Lift the c oloured handle and gentl y pull the Drum C artridge from the machine.
WorkCentre Pro 421 User Guide 5-17 Maintain ing the Pr oduct Remo ve the new Drum Cartr idge from the box. Back Left Front Right Front Back.
5-18 WorkCentre Pro 421 User Guide Remove the prote ctive packaging from the Drum Cartridge a s show n in the follow ing il lustra tion s. Remove the card fr om the right of t he Drum Ca rtridge. Remove t he card fr om the left of the Drum Cartr idge.
WorkCentre Pro 421 User Guide 5-19 Maintain ing the Pr oduct Remove two piece s of tape. tape tape 1 2 3 Pull tabs numbered 1-3 to remov e more pr otect ive mat eri al .
5-20 WorkCentre Pro 421 User Guide Pull tab to un fold pr otect ive paper . pull Comp letely rem ove all t he paper and assoc iated tape..
WorkCentre Pro 421 User Guide 5-21 Maintain ing the Pr oduct Hold the hand le and tilt the Drum Car tridge. Remove the plasti c strip along the bot tom. left Pull r emain ing tab on the left of the Drum Cartr idge to remov e the l ast piec e of prot ective pac kagin g.
5-22 WorkCentre Pro 421 User Guide Slide the new D rum Cartridge into the ma chine unt il it clic ks int o p lac e. Rein stall the T oner Ca rtridge using the ins tr ucti ons “ Repla cing the T o ner Car tr idge ” on page 5-9 .
WorkCentre Pro 421 User Guide 5-23 Maintain ing the Pr oduct Replacing the Ozone Filter The Oz on e Filt er absorb s the ozon e emit te d by th e mach ine . It is locate d in a s lot in th e middle of the c entre out put tra y.To change t he f ilter remo ve the Ozone F ilter rec eptac le from the mach ine.
5-24 WorkCentre Pro 421 User Guide Loading Pape r Loading the Paper T rays Up to two paper tr ays ca n be i nstalled on the Wor kC e nt re Pr o 421 . The fol lowing step s show how to load paper in the paper trays. The pape r size in eac h tray m ust be ent ered f rom the Contro l Panel, in the Machi ne Sta tus men u.
WorkCentre Pro 421 User Guide 5-25 Maintain ing the Pr oduct If you ar e load ing the same size paper in to the tr ay , load the paper i nto t he tray so that it is again st the right si de of the tray . Close the tray , yo u are now ready to conti nue yo ur job.
5-26 WorkCentre Pro 421 User Guide To adju st the Front an d Rear Guides: Locat e the leve r sh own as 1 in the photo a t the le ft rear o f the tray .
WorkCentre Pro 421 User Guide 5-27 Maintain ing the Pr oduct Load the paper int o the tr ay and m ake sure th at the guid es are c orrec tly positi oned fo r the paper size and ar e loc ked f irm ly in plac e. Pres s the l ever at th e back of the tray down t o the le ft to lock t he front an d rear g uides in posi tion.
5-28 WorkCentre Pro 421 User Guide Use the scroll key to sele ct [Default settin gs] an d press the [En ter ] key . Use the scr oll key to selec t [Machin e defau lts] and pres s the [En ter] k ey . Use t he scroll key to selec t [Paper tra ys] and pres s the [Enter] key .
WorkCentre Pro 421 User Guide 5-29 Maintain ing the Pr oduct Press th e [Features ] key to return to the Ready mode. The tray is now s et up corre ctly and ready t o use.
5-30 WorkCentre Pro 421 User Guide Loading the Bypass Tray The By pass Tra y can be used for a variety of diffe rent medi a. It is loc ated o n the righ t side of the machi ne. To chan ge the p aper si ze for the Byp ass Tray , it mu st be sel ected fro m the Co ntrol Pane l.
WorkCentre Pro 421 User Guide 6-1 Basic Tro ubleshoo ting 6 Basic T roubleshooting This chapte r prov ides info rmation for s olving p roble ms which may oc cur wit h your WorkCentre Pro 421 . Tables listing Er ror Messag es and Codes , problem s and possible s olutions are provi ded.
6-2 WorkCentre Pr o 421 User Guide Jam Clearance There are two ty pes of jam : - Document Feede r (ADF/DA DF) jam - Paper path Ja m If a ja m occur s durin g mach ine op eration, refer to the message s displ ay ed on the LCD. IMPORTANT: Follow the step by step procedures shown on the mes sage di splay to clear t he fault .
WorkCentre Pro 421 User Guide 6-3 Basic Tro ubleshoo ting Example of Paper Jam See t he foll owing for an examp le of ty pica l jam cl eara nce mess ages. Clear pap er jam Open side cover. 1/3 Clear paper jam Remove jammed paper 2/3 Remove any p aper vi sibl e in this ar ea.
6-4 WorkCentre Pr o 421 User Guide NOTE: The di spla y ins tructio ns may vary depend ing on the optio ns in stalled. Prev entin g Pa per Jams Pape r jams happ en for a var iety of reas ons. Use the followi ng recomm endati ons to r educe the p otenti al for ja ms.
WorkCentre Pro 421 User Guide 6-5 Basic Tro ubleshoo ting Example of Document Feeder (ADF/DADF) Jam Clear misfe d original Push j a m acce ss butt on 1/1 2 Clear misfe d original Open jam access cover.
6-6 WorkCentre Pr o 421 User Guide Calling for Service If the p roblem p ersists, contac t the X erox W elcome Ce ntre o r your l ocal re presenta tive.
WorkCentre Pro 421 User Guide 6-7 Basic Tro ubleshoo ting Error Messages and Co des If an a bnormal condi tion ar ises in t he mac hine o r an inc orrect operati on is per formed, an alarm signa l is gene rated for a few second s and a mess age i ndicatin g the na ture o f the er ror is displa yed.
6-8 WorkCentre Pr o 421 User Guide Memo ry err or Initial settings have been los t (du e to a leng thy po wer fail ure, depleted batter y , etc.). Press [Cle ar] to r estore the i dle state. If this Error M essa ge is rep eatedly d ispl ayed m achin e pro gramming ha s beco me corr upted.
WorkCentre Pro 421 User Guide 6-9 Basic Tro ubleshoo ting Error Codes Ty p e Error Code Prob able Cause Corrective Ac tion CALL FOR SER VICE C01 - 05 Call you r local ser vice re presentativ e. T emp orary paper s upply mech anism error C13 T ra y 1 error Pull tr ay 1 out and push b ack in.
6-10 WorkCentre Pro 421 User Guide T ra nsport jam s in main body E08 T rans porting jam insi de the ADU. Op en the side c over and exi t cover of the c opier a nd remov e any ja mmed paper . Open the AD U (Auto Dup lex un it) cove r a nd rem ove a ny jam me d paper .
WorkCentre Pro 421 User Guide 6-1 1 Basic Tro ubleshoo ting E43 ADU (Auto Duplex Un it) is opened during c opying. Open the side c over a nd exit c over and rem ove any ja mmed paper . Also if yo u have an ADU (A uto Duplex unit), a job se parator or an offset catch tr ay , open t he cover and remove an y jamme d paper .
6-12 WorkCentre Pro 421 User Guide Image Quality Problems Variou s sit uations c an affe ct the quality o f the output . Check the follo wing c onditions to ensur e optimum copy and pri nt perform ance. If you still c annot r esolve the prob lem, c ontact the Key Operato r or a l ocal se rvice repres entative.
WorkCentre Pro 421 User Guide 7-1 Machine Defa ults & Setups 7 Machine Defaults & Setups As deli vere d the mach ine has the factory default setting s. This chapter lists the set tings that ar e custom er chan geable and step by step i nstruc tions on h ow t o change t hem.
7-2 WorkCentre Pro 421 User Guide Changin g Machine Defau lt s Use the fo llowi ng instr uctions to acces s the Mac hine Defaul t option s. Inst ruction s for cus tomiz ing ea ch Machi ne Defaul t setting is then pr ovided. NOTE: Some op tions are not av aila ble in all M arkets and for eve ry mach ine c onfigu ratio n.
WorkCentre Pro 421 User Guide 7-3 Machine Defa ults & Setups Paper Trays Use the P aper T rays setti ng to sel ect the pap er size a nd orienta tion fo r each t ray. You can a lso dete rmine the pa per tray that wi ll be us ed as a de fault. T his wil l be a utomatic selec tion or tray 1 .
7-4 WorkCentre Pro 421 User Guide Use t he scro ll keys and to selec t the tray you have chang ed, then pres s the [Enter] k ey . Use t he scro ll keys and to se lect the p aper size and orie ntation you ha ve installe d in the tr ay an d then press the [En ter] key .
WorkCentre Pro 421 User Guide 7-5 Machine Defa ults & Setups Timers Use the Tim ers se tting to set the de fault time for Time O ut, Standb y mod e and S leep mode . Time Out Time ou t clears any feat ures tha t ma y have be en sel ected and returns to the Sta ndby m ode.
7-6 WorkCentre Pro 421 User Guide Standby Mode The defa ult settin g is t o autom atically sw itch in to Stan dby mode a fter rem aining idle for 15 mi nutes.
WorkCentre Pro 421 User Guide 7-7 Machine Defa ults & Setups Sleep Mode The def ault s etting is for the ma chin e to auto matic ally pow er down 1 5 minutes after the machine enters S tandby mode. To activa te the m achin e, press any key on the control panel or open t he docume nt glas s cove r or doc ument feeder.
7-8 WorkCentre Pro 421 User Guide Use th e scro ll ke ys or to se lect the r equired value b etween 3 and 240 minut es. The fol lowing valu es ar e sele ctable: 3 , 5, 10, 1 5, 20, 25, 30 , 35, 40 , 45, 50, 55 , 60, 70, 80 , 90, 100 , 110, 120, 150, 1 80, 210 and 240 minut es.
WorkCentre Pro 421 User Guide 7-9 Machine Defa ults & Setups Int errup t Key Use the Inte rrupt Ke y opti on to ena ble or dis able t he Interru pt function . Selec t [Inter rup t key] usin g the s croll key and pre ss [Enter]. Machine defaults 04.
7-10 WorkCentre Pro 421 User Guide Speaker Vol u me There are two Sp eaker Volume selec tions availa ble: - Alarm volume - when the machi ne has an error an alarm rin gs to n otify the user. - Key touch volume - when y ou ma ke any s election or touch any key on the con trol panel t he machin e blee ps.
WorkCentre Pro 421 User Guide 7-1 1 Machine Defa ults & Setups Department Codes Use of the m achin e can be l imite d to au th ori sed person nel within a depar tment by s etting up D epartm ent Code s.
7-12 WorkCentre Pro 421 User Guide Setup of the Master Department Code Use t he scro ll key to selec t [Departme nt code], and th en press [Enter ]. Machine def aults 01. Pa per trays 02. T ime rs 03. Int errupt key 04. Sp eaker volu me 05. De partme nt code To enab le the Depart ment code fun ction , select [On] and pres s [Enter ].
WorkCentre Pro 421 User Guide 7-13 Machine Defa ults & Setups Setup of individual Department Codes NOTE: If you e ntered the Maste r Code to gain access to the mach ine, you will n ot have to enter it agai n here. Use t he scro ll key to selec t [Departme nt code], and th en press [Enter ].
7-14 WorkCentre Pro 421 User Guide Using the numer ic key pad enter the first 2 d igit Department Num ber you want to setup, between 2 and 99. Press [Enter]. Department code s Enter maste r code (1) or Enter depa rtment code (2 - 9 9) 6 Using the numer ic key pad, enter a 5 digit Department Code an d press [E nter].
WorkCentre Pro 421 User Guide 7-15 Machine Defa ults & Setups Modifying and Deleting D epartment Codes NOTE: If you e ntered the Maste r Code to gain access to the mach ine, you will n ot have to enter it agai n here. Use t he scro ll key to selec t [Departme nt code], and th en press [Enter ].
7-16 WorkCentre Pro 421 User Guide Using the numer ic key pad enter the 2 digi t Department Number you want to modi fy or delet e. Enter [1 ] to m odify th e Mas ter Code, or betwe en [2] and [99 ] to modify the Ind ividual Department Cod es. Press [Enter].
WorkCentre Pro 421 User Guide 7-17 Machine Defa ults & Setups T o change the code details, selec t [Modify ] and pres s [En ter]. Make the chan ges req uired and pres s [Ent er ].
7-18 WorkCentre Pro 421 User Guide Using Department Codes Once th e Departme nt Codes have bee n setu p, the Re ady mode sc reens prom pt use rs to ent er a Depar tment Code before ac cess t o the Copy function i s allowe d. HINT : The Department Code Rep ort can b e printed to view the machi ne usage for ea ch Department Cod e.
WorkCentre Pro 421 User Guide 7-19 Machine Defa ults & Setups Printing Repo rt s There are two r eports th at can be print ed f rom the mach ine: - Departme nt cod e - Setting r eport NOTE: Som e optio ns are no t avai lable in all M arke ts and for eve ry mach ine c onfigu ratio n.
7-20 WorkCentre Pro 421 User Guide Department Cod e Report The Depa rtment Code repo rt li sts the De partm ent Code s. The usa ge for eac h dep artment i s listed by numbe r of pages copi ed. If you enter the master c ode, th e repor t list s the m aster departme nt cod e and al l depa rtments.
WorkCentre Pro 421 User Guide 7-21 Machine Defa ults & Setups Settings Report The Setti ngs Rep ort print s a list of each machi ne functio n and the cur rent sett ings.
7-22 WorkCentre Pro 421 User Guide To Print the Settings Report: NOTE: T otal Pages r eprese nts the grand total for Scanned and Pri nted pages , it is no t the s ame as Dr um count t hat is found o n the Activ ity Repor t. NOTE: The firmwar e identifi catio n number is loca ted at t he top of t he Setting s Repor t.
WorkCentre Pro 421 User Guide 7-23 Machine Defa ults & Setups Changi ng the Initia l Setup Initial setup a llows the user to local ise thei r machine and customi ze t o meet their individ ual needs .
7-24 WorkCentre Pro 421 User Guide Date & Time Sett ing Settin g allows users to view an d edit t he cur rent Date & Time infor mation . Ensu re [Date & T ime ] is sele cted an d press [Enter]. Initial Setup 01. Date & Time 02. Localiza t ion 03.
WorkCentre Pro 421 User Guide 7-25 Machine Defa ults & Setups Time Format Use the T ime Fo rmat set ting to selec t a 12 hour or 24 hour cloc k. Change the set tin gs using the sc roll key s and numeric keypa d. Use t he scro ll key t o selec t the digit /entry req uiring chang e.
7-26 WorkCentre Pro 421 User Guide Date Format Use the Dat e Forma t setting to selec t the dat e order, for example the ye ar, the mo nth, the day o r the mon th, the d ay, the year etc . Month Format Use the Month For mat set ting to c hoose whether to di spla y the month u sing num eric di gits or the mon th name .
WorkCentre Pro 421 User Guide 7-27 Machine Defa ults & Setups Selec t the o ption req uire d usi ng th e scroll ke y and press [En ter ]. Press [ Features] key t o return to the Fea tures mo de.
7-28 WorkCentre Pro 421 User Guide Localization Use the lo cali zation s etting to selec t whether t o disp lay mea sur em ent s in inch es or mil limet res. Select [Local izati on] usin g the s croll key and p ress [Enter] . Initial Setup 01. Date & Time 02.
WorkCentre Pro 421 User Guide 7-29 Machine Defa ults & Setups Language Use the L anguag e setti ng to sel ect whic h lang uage the s creen will us e. Selec t [Lang uage] usi ng the scr oll key and pr ess [Ent er]. Initial Setup 01. Date & Time 02.
7-30 WorkCentre Pro 421 User Guide Machine Se rial Number For eas y referen ce the machin e serial nu mber ca n be stor ed in the setups . NOTE: T o locate the machine seri al num ber , refer to Chapter 1 - Abou t This Gu ide, page 1-4 . Select [Machi ne seria l numb er] usin g the s croll key and p ress [Ente r].
WorkCentre Pro 421 User Guide 7-31 Machine Defa ults & Setups Customer Su ppor t Use this option t o stor e the Xerox Customer Suppo rt tele phone numbe r and the Xero x Sup plies tel ephone number. . Selec t [Customer Suppor t] using t he sc roll k ey and pres s [Enter ].
7-32 WorkCentre Pro 421 User Guide Xerox Supply Number . Selec t [Xerox supp ly numb er] using t he sc roll k ey and pres s [Enter ]. Customer support 01. Custo mer support number 02. Xe rox suppl y number Use t he nume ric ke ypad to enter y our Xer ox supp ly tele phone n umber and press [Enter] .
WorkCentre Pro 421 User Guide 7-33 Machine Defa ults & Setups Network The net work settin gs are u sed to install and co nfigure t he WorkC entr e Pr o 421 o n your n etwork.
7-34 WorkCentre Pro 421 User Guide Menu Map The menu map cont ains a l ist of all the settin gs pro vided in Mach ine St atus. NOTE: Some op tions are not av aila ble in all M arkets and for eve ry mach ine c onfigu ratio n. There fore, feat ure numbe ring ca n var y .
WorkCentre Pro 421 User Guide 7-35 Machine Defa ults & Setups Self T est Automatic Test A serie s of mach ine test s can be c arried ou t by the user to enabl e you to und erst and the p erforma nce of t he machin e and di agnose an y pro blems it m ay hav e.
7-36 WorkCentre Pro 421 User Guide In dividu al Te st These i ndividu al tests ar e avail able. The Aut o test screen di spla ys duri ng tes tin g. Auto test 01. Aut o test ------- ------------ ----------------------- -------- The “ Completed ” message displ ays when the test is comple te.
WorkCentre Pro 421 User Guide 7-37 Machine Defa ults & Setups Print Test Result Use the scr oll key to selec t [Print tes t result]. Pres s [En ter ]. Self te st 01. Auto test 02. Indi vidual test 03. Print te st result The “ Printi ng accep ted ” messa ge dis pl ays and the test re sul t s are pr inte d.
7-38 WorkCentre Pro 421 User Guide Customer Supp ort Num ber This option disp lays th e cus tomer s uppor t numb er enter ed using th e Initi al Se tup opti ons. NOTE: Some op tions are not av aila ble in all M arkets and for eve ry mach ine c onfigu ratio n.
WorkCentre Pro 421 User Guide 7-39 Machine Defa ults & Setups Machine Serial Numb er This o ption display s the ser ial num ber of your ma chine . NOTE: Som e optio ns are no t avai lable in all M arke ts and for eve ry mach ine c onfigu ratio n. There fore, feat ure numbe ring ca n var y .
7-40 WorkCentre Pro 421 User Guide Xerox Supply Number This o ption display s the tele phone n umb er to ca ll for orderi ng su pplie s from X erox . NOTE: Some op tions are not av aila ble in all M arkets and for eve ry mach ine c onfigu ration. T herefor e, fea ture numbe ring ca n var y .
WorkCentre Pro 421 User Guide 7-41 Machine Defa ults & Setups T ot al Print C ou nter This o ption dis plays th e total number of prin ts the m achine has d one. NOTE: Som e optio ns are no t avai lable in all M arke ts and for eve ry mach ine c onfigu ration.
7-42 WorkCentre Pro 421 User Guide Machine Revis ions Use th is optio n to vi ew a li st of m achine r evisi ons. NOTE: Some op tions are not av aila ble in all M arkets and for eve ry mach ine c onfigu ration. T herefor e, fea ture numbe ring ca n var y .
WorkCentre Pro 421 User Guide A-1 Appendix A - Safety Note s Appendix A - Safety Notes Your X erox pr oduct and suppl ies have b een desig ned and teste d to meet st rict safety require ments. These inc lude Safe ty Agen cy appr oval, and compl ianc e to estab lished envi ronmenta l standar ds.
A-2 WorkCentre Pro 421 User Guide Use of an extension cord with this product is not recommended or autho rized. Users should c heck bu ildin g codes and ins urance r equire ments if a pr operly earth ed extensi on cord is to be u sed.
WorkCentre Pro 421 User Guide A-3 Appendix A - Safety Note s Never defe at inte rlock swi tches. M achin es are d esigned to restr ict opera tor acce ss to u nsafe ar eas. Covers, gu ards and interl ock swi tches are pro vided to ensure t hat the m achi ne wil l not op erate with cove rs open ed.
A-4 WorkCentre Pro 421 User Guide Regulatory Inform ation The CE marking appli ed to th is prod uct sym bolizes Xerox Limited Declarati on of Conformit y with the followi ng appli cable Direct ives of.
WorkCentre Pro 421 User Guide A-5 Appendix A - Safety Note s W ARN ING:In order to allow t his equipment to operate in proximity to Industrial, Scientific and Medical (I SM ) equipment, the exter na l radiation from th e ISM equipment may have limited or special mitigation measures t ak en.
A-6 WorkCentre Pro 421 User Guide Laser Safety CAUTION: Use of controls or adjustments or performance of procedures other t han those specified herein may result in hazardous radiation expos ure.
WorkCentre Pro 421 User Guide A-7 Appendix A - Safety Note s QUESTION: What is the Electric ity at Work Regulation? ANSWER: The E lectrici ty at Wor k Regulati on 1989 came into f orce in E nglan d and Wal es on th e 1 Apr il 1990.
A-8 WorkCentre Pro 421 User Guide QUESTION: Does the XEROX equipment in my premises comply with the E lectricity at Work Regu lations? ANSWER: All emplo yers a nd se lf-em ploye d p ersons must ensure that the elect rical sy stems in their pr emises are saf e.
WorkCentre Pro 421 User Guide A-9 Appendix A - Safety Note s Please conta ct us if y ou ha ve any queries regar ding th e info rmati on pr ovided i n this do cument.
A-10 WorkCentre Pro 421 User Guide NOTE: Although thi s produ ct ca n use either lo op dis conn ect (pulse ) or DT MF (ton e) signall ing i t is rec ommen ded that it is set t o use DTMF signa lling. D TMF signal ling provid es rel iable and f aste r call set- up.
WorkCentre Pro 421 User Guide A-1 1 Appendix A - Safety Note s The REN is us eful to de termine t he quan tity o f device s you may connect t o your telep hone l ine and s till h ave all of thos e devi ces ring when your nu mbe r is ca lled. In m ost, bu t not al l areas, the su m of the REN s of all d evices should n ot exc eed five (5.
A-12 WorkCentre Pro 421 User Guide The tel ephone company will , where practic al, n otify yo u when they need to tem poraril y di sconnec t serv ice. Ho wever, if act ion is reas onable a nd nec essary, b ut pri or notic e is not practic al, they m ay stil l tempo raril y disconne ct yo ur servi ce.
WorkCentre Pro 421 User Guide A-13 Appendix A - Safety Note s Canadia n Cert ification Notice: The In dustr y Cana da Labe l on th e mach ine id entifie s certif ied equ ipmen t. This certif ication means that th e equi pment meets certai n telecom munic ation s networks protec tive, o peration al and safety requir ements.
A-14 WorkCentre Pro 421 User Guide Environment a l Com pliance Energy Star ® XEROX Corporat ion des igned thi s produ ct to c omply with the guide lines of the ENE RGY ST AR ® progr am of the Envi ronmenta l Protec tion Age ncy.
WorkCentre Pro 421 User Guide B-1 Appe n dix B - Sp eci ficat ions Appendix B - Specifications The WorkCe ntre Pro 421 adher es to strict spec ifica tions , approv als an d certifi cations . These s pecific ations ar e design ed to prov ide for th e safe ty of u sers and to ensure that the mach ine op erates i n a fully function al sta te.
B-2 WorkCentre Pro 421 User Guide Machine Spec ifications Hardware Config uratio n WorkCent re Pro 421E Si mplex di gital c opier wit h a doc ument g lass, a single p aper tray, a b ypass t ray and a stand. WorkCentre Pr o 4 21DE Si mplex digital copier with an automa tic docu ment fee der (ADF), on e pape r tray, a bypass tray an d a sta nd.
WorkCentre Pro 421 User Guide B-3 Appe n dix B - Sp eci ficat ions Heigh t - 1041 mm ( 41 inche s) Copy Speed A4 - 21 cp m A3 - 12 cp m Letter ( 8.5 x 11) - 21 cp m Legal (8.5 x 1 4) - 14 cp m Ledge r (11 x 17) - 12 cp m Copy Magnifications Zoom rang e 25% to 400% in 1% incremen ts Fixed Ratios: Warm-up Time Less than 6 0 second s.
B-4 WorkCentre Pro 421 User Guide Automatic Document Feeder and Duplex Automatic Document Feeder ADF Cap acity: 50 sh eets DADF Capac ity: 100 shee ts Pape r sizes: A5 to A3 (5 .
WorkCentre Pro 421 User Guide B-5 Appe n dix B - Sp eci ficat ions For Use in Bypass Tra y Only: Trans parenc y: A4 Xe rox 3R96019 Letter ( 8.5 x 1 1) Xer ox 3R3028 Label s: A4 XEROX 3R97400 (1 up )* A4 XE ROX 3R97 408 ( 24 up)* Letter ( 8.5 x 1 1) XEROX 3R4472 (8 up)* Letter ( 8.
B-6 WorkCentre Pro 421 User Guide GDI Pr int Dri ver A GDI printer driver i s avail able f or the WorkCe ntre Pro 42 1 copi er products - you can d ownload it fr om the ’ Dri v ers ’ area of www.xerox.com . A User Guide and insta llation instructions are incl uded withi n the do wnloaded p rinte r driver software .
Xerox Work Centre Pro 4 21 User Guide Index-i Inde x Index Numerics 2 Sided P rint ing, printer drive r 4- 20 2-Sided 3-18 1>1 Sid ed 3-18 1>2 Sid ed 3-18 2>1 Sid ed 3-18 2>2 Sid ed 3-18 2.
Index-ii Xerox WorkCent re Pro 421 User Guide WorkCe ntre Pro 42 1 5-2 Clear All key 2-12 Coll ation, prin ter dr iver 4- 20 Compon ents 2-9 Auto Duplex Unit (ADU) 2-9 Automa tic Docu ment Feed er (AD.
Xerox Work Centre Pro 4 21 User Guide Index-iii Inde x Ener gy savi ng 2-15 Energy Star A-14 Enter k ey 2-13 Enter the Quan tity 3-7 Error Codes 6-9 Error Mes s ages 6- 7 Error Me ssag es and Codes 6-.
Index-iv Xerox WorkCent re Pro 421 User Guide Interrup t Key 7-9 Paper T rays 7-3 Speak er Volu me 7-10 Timers 7-5 Machine Default s & Setup s 7-1 Machine Default s, Chan ging 7-2 Mach ine Revi si.
Xerox Work Centre Pro 4 21 User Guide Index-v Inde x Power Sw itch loca tion 2- 14 Power ing O ff 2-14 Power ing O n 2-14 Press S tart 3-8 Pre ss the Fe a tures Key 3- 5 Prin t 4-1 Default Settin gs 4.
Index-vi Xerox WorkCent re Pro 421 User Guide Settin g Report 7- 21 Resoluti on, pr int er driv er 4- 26 Retriev e the Pri nt Job 4-7 S Safety Not es Appen dix A A-1 Safety S tandar ds A-3 Savi ng pow.
Xerox Work Centre Pro 4 21 User Guide Index-vii Inde x Using Jo b Inter rupt 3-9 , 4-12 W Walk -up Sc reen Copy 2-2 Warm- up Time B-3 warning lig ht 2-13 Warn ing ligh ts, control panel 2-11 Warn ings.
Index-viii Xerox WorkCent re Pro 421 User Guide.
An important point after buying a device Xerox WorkCentre Pro 421 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox WorkCentre Pro 421 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox WorkCentre Pro 421 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox WorkCentre Pro 421 you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox WorkCentre Pro 421 will certainly help you make a decision on the purchase.
If you already are a holder of Xerox WorkCentre Pro 421, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox WorkCentre Pro 421.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox WorkCentre Pro 421. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox WorkCentre Pro 421 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
