Instruction/ maintenance manual of the product M118i Xerox
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Xerox CopyCentre/WorkCentre 118 Quick Reference Guide 604P08792 MAXIMIZE YOUR PRODUCTIVITY ... ...by t aking advant age of all the ca pabiliti es of your device. A customer document ation CD was supplied with your product. The CD provides a User Guide including full instructions for optional configurations such as Fax.
Prepared by: The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND © 2004 by Fuji Xerox Co.
Table of Cont ents Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 3 T able of Content s Table of Contents ................................................... .................................. 3 1 Before Using the Machine .....................
4 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide Ground Fault Interrupter (GFI) .................................................... ........... 31 Power Saver Modes .............................................................................
Table of Cont ents Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 5 5 E-mail..................................................................... ................................ 63 E-mail Procedure.............................................
6 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide Paper Jams in Cover A...................................... ................................ 86 Paper Jams in Cover B...................................... ................................ 88 Paper Jams in Cover C .
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 7 1 Before Using the Machine Welcome to the Xerox family of CopyCentre/WorkCentre products. This guide provides detailed information, te chnical specifications and procedures for using the integral features of the machine.
1 Before Using the Machine 8 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide Conventions This section describes the conven tions used throughout this guide. In this guide, you will find that some terms are used interchange ably: • Paper is synonymous with media.
Conventions Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 9 T ext in <Angle Bracket s> Indicate that these a re names of the hard button s, numeric or symbol buttons, lights on the control panel or symbols o n the power switch label. For example: • Press the <Job Status> b utton to display the Job Status screen.
1 Before Using the Machine 10 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Related Information Sources The following additional sources of info rmation are available for the machine.
Safety Notes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 11 W ARNING: This p roduct must be connected to a protective earth circuit. This product is supplied with a plug that has a protective earth pin. This plug will fit only into an earthed electrical ou tlet.
1 Before Using the Machine 12 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Z If any of the following c onditions occur, switch off the power to the machine immediately and disconnect the power cord fro m the electrical outlet. Call an authorized local service representative to correct the problem.
Safety Notes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 13 • Always locate the e quipment in an area that has adequ ate ventilation, and space for servicing. See installation instru ction s for minimum dimension s. • Always use materials and supplies specif ically designed for your Xerox/Fuji Xerox equipment.
1 Before Using the Machine 14 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide If you need additional information abou t ozone, please request the publication Ozone by calling 1-800-828-6571 in the Unite d States and Canada. In other markets please contact your Service Provider.
Regulatory Information Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 15 Regulatory Information CE Mark The CE mark applied to this product symboliz es Xerox's declaration o f conformity .
1 Before Using the Machine 16 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Data Coupler Information: This equipment complies with Part 68 of the FCC rules and the requirements a dopted by the Administrative Council for Terminal Attachments (ACTA).
Regulatory Information Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 17 If your office has specially wired alarm equipment connect ed to the telephone line, make sure that the installation of this Xerox equ ipment does not disable your alarm equipment.
1 Before Using the Machine 18 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide In the event of a problem you sh ould contact your authorized local dealer in the first instance.
About License Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 19 acid rain and long-term changes to the clim ate by decreasing the emissions that result from generating electricity. Xerox ENERGY STAR ® equipment is preset at the factory to enter a “low power” state and/or shut off completely after a specif ied period of use.
1 Before Using the Machine 20 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Redistribution and use in source an d binary forms, with or without modification , are permitted provided that the fo llowing conditions are met: 1.
About License Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 21 THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED .
1 Before Using the Machine 22 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 4. If you include any Windows sp ecific code (or a derivative thereof) from the ap ps directory (application code) y ou must include an ackno wledgement: “This product includes software writt en b y Tim Hudson (tjh@cryptsoft.
Illegal Copies Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 23 Postal Money Orders. Bills, Checks, or Draft of money drawn by or upon authorized officers of the United States. Stamps and other represent atives of value, of whatever denomination, which have been or may be issued under a ny Act of Congress.
1 Before Using the Machine 24 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 5. Proclamations, orders, regulations or appoint ments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen's Printer for Canada, or the equivalent print er for a province).
Product Recycling and Disposal Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 25 Product Recycling and Disposal Xerox operates a worldwide equipment take-back and reuse/recycle program. Contact your Xerox Sales Representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program.
1 Before Using the Machine 26 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 27 2 Product Overview This machine is not simply a conventional copier but a digital device capable of copying, faxing, printing and scann ing, depending on the configurat ion. The appearance of the screen on your machine may differ slightly depending o n the model and configuration.
2 Product Overview 28 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Connector (LINE) Located on the right-hand side of the machine. Connect a te lephone cable to this jack. Then connect the other end to the wall jack. Connector (TEL) Located on the right-hand side of the machine.
System Controls Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 29 System Controls Button/Indicator Function 1 <Manual Dial> Allows you to send and receive document s manually . This button works only for faxing with the document feeder; When the d ocument is loaded into th e feeder , you can press the button only for sending.
2 Product Overview 30 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Power On/Off Powering On Ensure that the machine is con nected to a suitable power supply and that the power plug is firmly connect ed to the electrical out let. For more information, refer to Electrical Specifications in the Specifications chapter on User Guide.
Ground Fault Interrupter ( GFI) Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 31 1. Press the power switch to the <I> position. NOTE: If the machine does not st art up, check that the <RESET> button on the side of the machine is in the reset position.
2 Product Overview 32 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Before using the machine, press the <TEST> button. If the GFI is working properly, the <RESET> button should pop up.
Changing the Default Time Settings Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 33 Sleep Mode The machine automatically switches to the Sleep Mode after the Low Power Mode continues for a specified period of time. The Sleep Mode has a reduced power consumption compared to the Low Power Mode.
2 Product Overview 34 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 9. Select the required option. 10. Enter the value using the n umeric keyp ad. NOTE: Y ou may have to delete the existing value (by choosing <C> on the control panel) before e ntering the new value.
Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 35 1. Press the <Copy> button on the control panel. 2. Press the < I > or < J > button to swit ch between screens. 3. T o exit the Copy mode, press an other mode button. For more information about Copy features, refer to Copy chapter on page 45.
2 Product Overview 36 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Press the <Log In/Out> button on the control p anel. 2. Select the required option. NOTE: T o select System Settings, the Key Operat or p assword is required. The default Key Operator password is “1 1 1 1 1”.
Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 37 1. Press the < J > button on the control panel. 2. Select the required option. Fax/E-mail You can select either [Send] or [Receive] for a fax job, and [Send] for a n e-mail job. • Send – Displays the fax and e-mail out-go ing jobs.
2 Product Overview 38 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Error Information This screen allows you to view t he date and time of the errors, the error code s and the status of each error. The contents of each screen may differ d epending on the type or status of the job.
Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 39 Sent Report Prints a Sent Report which provides information about the last 50 fax tran smissions and e-mail sendings. The detailed infor mation r eported for each job includes: th e recipient name, the transmission time, the m odes, and the transmission result.
2 Product Overview 40 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Report/List (Print Jobs) This screen allows you to print various reports an d lists for print jobs. 1. Select [Report/List] on the [Machine S t atus] screen using the <Select> button.
Modes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 41 • PCL Form List – Prints a list of the registered PCL form. • PS Logical – Prints a list of printers created in PostScript when the PostScript kit has been installed. Allows you to check the se ttings for up to 10 registered logical printers.
2 Product Overview 42 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Emulation Sets the Emulation mode of PDF or PCL. PDF • Quantity – Specify the copies to b e printed between 1 to 999. • 2 Sided Print – Specify wheth er or not to do double-sided printing.
Auditron Access Screen Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 43 • HexDump – Specify whether to print the data sent fro m a PC in the ASCII code corresponding to the hexa decimal notation format so the data contents can be checked.
2 Product Overview 44 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Enter the passwo rd of each registered account using the alp hanumeric keypad on the control panel. 2. Press the <Enter> button. Recycled Paper The use of recycled paper in the machin e benefits the environment with no degradation in performance.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 45 3C o p y This chapter describes how to use the copy feature s. Copying Procedure This section describes the ba sic copy proced ure. Before making copies on the machine, identify what is to be copied and the nu mber of copies required.
3 Copy 46 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide NOTE: The document feede r (ADF/DADF) is optional. The available document sizes are as follows: ADF:128 (W) × 100 mm to 307 × 1000 mm.
Copying Procedur e Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 47 1. Raise the document feeder or the document glass c over . 2. Place the document face down on the document glass, aligned with the tip of the registration arrow ne ar the top lef t of the document glass.
3 Copy 48 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Press the <Copy> button on the control pan el. Ensure that the Copy screen is displayed. 2. Press the <Clear All> button once on the control pa nel to cancel any previous selections.
Copying Procedur e Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 49 NOTE: If a problem, such as a document jam or memory full error , occurs while scanning multiple document s, the job is canceled and the scanned dat a deleted. T o resume the same operation, load all the docume nts again and press the <S tart> button.
3 Copy 50 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Copying Features This section describes the various featu res available for a copy job.
Copying Features Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 51 Auto Selects an appropriate tray automatically according to th e document size, amount of reduction or enlargement. Presets Select a paper tray from Tray 1 to 5, depending on the trays available on the machine.
3 Copy 52 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. After selecting th e paper size on the [Paper Size] screen, press the <Ente r> button.
Copying Features Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 53 1. Press the < I > or < J > button to display [Lighten/Darken] on the Copy screen.
3 Copy 54 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 3. Select the required option. 4. Press the <Enter> button. 1 Up Disables the feature.
Copying Features Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 55 The following illustrations show [Rotate Side 2 Off] and [Rotate Side 2 On] orientation s. Output This feature allows you to sort co py output s when you make multiple sets of copies.
3 Copy 56 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Collated Delivers the specified num ber of copy sets in the same order as the documents. For example, two copies of a three page document are delivered in the order 1-2 -3, 1-2-3. Uncollated Delivers the copies in stacks based on the number of copies requested for each document.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 57 4F a x This chapter contains information about using the optional fax features, which are dependent on your machine configuration. In add ition to regular fax features, the Direct Fax feature is available when the o ptional Printer Kit is installed.
4F a x 58 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Load documents face up into the document feeder or face down on the document glass. For more information on how to load the documents, refer to 1. Load t he Documents in the Copy on page 45 .
Fax Procedure Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 59 2. Press the <Clear All> button on the control panel once to cancel any previous selections. 3. Select an option for the required feature. If nece ssary, pres s the < I > or < J > button to switch between screens, and configure the fax settings.
4F a x 60 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 4. S t art the Fax Job 1. Press the <S t art> button on the control panel to scan and send the documents. NOTE: If a problem, such as a documen t jam or memory full error , occurs while scanning multiple document s, the job is cancele d and the scanned data d eleted.
Fax Procedure Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 61 1. Press the <S top> button on the control panel to cancel th e current fax job. 2. If required, press the <Job S tatus> button on the control p anel to display the Job S tatus screen.
4F a x 62 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 63 5E - m a i l This chapter contains information about us ing the optional E-mail features, which are dependent on your machine configuration. To use t hese features, additional Memory (for Printer), Fax Kit, Printer Kit, and Scan to Email Kit must be installed.
5 E-mail 64 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Load documents face up into the document feeder or face down on the document glass. For more information on how to load the documents, refer to 1. Load t he Documents in the Copy chapter on page 45 .
E-mail Procedur e Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 65 2. Press the <Clear All> button once on the control panel to can cel any previous selections. 3. Select an option for the required feature. If necessary, press the < I > or < J > button to switch betwee n screens to configure the e-mail settings.
5 E-mail 66 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 5. Confirm the E-mail Job in the Job St atus Follow the steps below to confirm the e-mail job you started. 1. Press the <Job S tatus> button on the control pan el to display the Job S t atus screen.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 67 6P r i n t This chapter contains information about us ing the optional print features, wh ich are dependent on your machine confi guration. With this feature, you send printing jo bs from a PC directly to the machine.
6P r i n t 68 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Inserts a divider page after each printed tra nsparency. Skip Blank Pages Does not print bla nk pages when printing documents tha t contain blank pages. Draft Mode Prints the text and graphics in gra y rather than black, thus reducing the amo unt of toner used.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 69 7 Paper and Other Media The machine is designed to use a variety of paper types and other media. This chapter provides information about loading pa per and other types of media into the machine.
7 Paper and Other Media 70 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide NOTE: T o avoid jams and misfeeds, do not load p aper on top of any re maining paper in the tray . Remove the p aper , and reload it on top of the new stock loaded . 2. When loading p aper into T ray 1, push the metal plate down until it clicks.
Loading Paper Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 71 6. Close the p aper tray . Paper can be loaded either short edge feed or long edge feed. T ray 5 (Byp ass T ray) Tray 5 (bypass tray) allows you to use a va riety of paper sizes and types, including envelopes.
7 Paper and Other Media 72 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 2. Slide the side guides towards the pape r until they are just touching the edge of the stack. Auto T ray Switching The machine automatically switches from one tray to another under the following condition.
Supported Paper Sizes and Types Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 73 Supported Paper Sizes The following table lists the pape r sizes supported for each paper tray and duplex kit. NOTE: For the capacity of each tray , refer to Paper Supply in the S pecifications chapter on User Guide.
7 Paper and Other Media 74 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide O: Available X: Not available LEF: Long Edge Feed SEF: Short Edge Feed Non-standard Sizes Monarch Envelope LEF 190.
Supported Paper Sizes and Types Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 75 Supported Paper T ypes The following table lists the pape r types supported for each paper tray an d duplex kit.
7 Paper and Other Media 76 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 77 8 Maintenance Sometimes the machine will require maintenance. Information conta ined in this chapter will assist with these tasks. Ordering Supplies The drum cartridge and the toner cartridge are ava ilable for the machine.
8 Maintenance 78 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide The Control Panel and Screen Regular cleaning keeps the control panel and sc reen free from dust and dirt. To remove finger prints and smudges, clean the control panel and screen with a soft, lint-free clo th, slightly moistened with water.
Replacing the Drum Ca rtridge Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 79 3. Lift up the colored lever , and slide the drum cartridge out until you can lift the handle on top of the cartridge. 4. Hold the handle and remove the cartridge from the machine.
8 Maintenance 80 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 3. Place the cartridge in position as shown and, using the handle, slide it into the machine until it clicks. 4. Pull out the cartridge t ape completely without breaking it. 5. Push the cartridge again so that it is correctly placed.
Replacing the Tone r Cartridge Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 81 7. Close the front cover . Replacing the T oner Cartridge The toner cartridge is a customer replac eable unit.
8 Maintenance 82 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Inserting the New T oner Cartridge 1. Remove the new toner cartridge from the box. 2. Shake the cartridge up and down about 5 times gently to loosen up the toner inside. 3. Place the cartridge in position as shown and slide it into the machine until it clicks.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 83 9 Problem Solving The machine has built -in information to help identify a nd manage error messages and problems. It also contains troubleshoot ing steps to help resolve prob lems. Refer to the information contained in this c hapter to resolve any problem solving issues.
9 Problem Solving 84 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide machine does not print any p age in the document, even though th e first five pages were already received. Y ou can use the Power Of f Report to check th e unprinted pages from such int erruptions.
Paper Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 85 Paper Jams When paper jams inside the machine, the machine stops, sounds an alarm, and displays a message on the screen. Follow th e instructions on the display and remove the jammed paper.
9 Problem Solving 86 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Media jams happen for a variety of reasons. Check the guidelines below to reduce the potential for jams in the machin e.
Paper Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 87 4. Pull out the pape r from the machine in the direction of the arrow . 5. Close Cover A until it latches, and then close T ray 5 (bypass tray). Green Lever A2 1. Open T ray 5 (byp ass tray) if necessary , and then open Cover A while lif ting up the release lever .
9 Problem Solving 88 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Paper Jams in Cover B Follow the steps below to rectify paper jams in Cover B. 1. Open Cover B while lif ting up the release lever . 2. Remove the jammed p aper . 3. Close Cover B until it latches.
Paper Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 89 Paper Jams in Cover D Follow the steps below to clear paper jams in the duplex kit. 1. Open T ray 5 (byp ass tray), if necessary . 2. Open Cover D while lift ing up the release lever .
9 Problem Solving 90 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Paper Jams in T rays 1, 2, 3, and 4 (2–4 are Optional) Follow the steps below to clear paper jams in Trays 1 to 4. 1. Pull out the T ray 1, 2, 3, or 4 to wards you. 2. Remove the jammed p aper .
Document Jams Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 91 2. Remove the jammed document slowly . When the document jams tightly in the document feeder roller and cannot be pulled out, pull it out from under the document feeder tray . Refer to Paper Jams in the Document Exit on p age 91.
9 Problem Solving 92 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide 1. Pull up the knob to open the documen t feeder cover completely . 2. Lift up the d ocument feeder tray in the direction as shown. 3. Remove the jammed document slowly while holding the document feeder tray .
Troubles hooting Ta bles Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 93 T roubleshooting T ables If you are experiencing diff iculties using the machine, check the suggestions in the following tables for advice. If th is does not remedy the proble m, refer to Fault Clearance Procedure on page 83 .
9 Problem Solving 94 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide The machine doe s not accept document s into memory . • Ch eck with the Key Operator about available memo ry . • If the memory is almost full, print and delete unnecess ary files.
Troubles hooting Ta bles Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 95 The machine displa ys a tray fault. • Follow the steps below 1. Open th e paper tray . 2. Move the paper tray guid es away from the paper. 3. Move the paper tray guid es against the paper so that they are just touching the paper.
9 Problem Solving 96 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Output is too light or too dark. • Se t the [Lighten/Darken] feature to a lighter or darker settin g. • Check the quality of the documen t. • L oad fresh pap er . • Run of f more prints until the copy qua lity improves.
Troubles hooting Ta bles Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 97 Solid density variations • Lo ad fresh paper . • C heck the quality of the document s. • Set the [Lighten/D arken] feat ure to a lighter or darker setting. • R eplace the drum cartridg e.
9 Problem Solving 98 Xerox CopyCentre/WorkCentre 118 Quick Re ference Guide Fault Codes When a fault occurs, the screen displays a messag e on how to clear the fault. Paper curls • Check tha t the paper is loaded correctly . Load pape r in T rays 1, 2, 3 and 4 seam side up.
Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 99 Some faults indicate customer maintenance, while others require the a ttention of the Key Operator. The following table represents some of the fault codes and their corresponding corrective actions.
9 Problem Solving 100 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide 70xxxx 700002 Check the remote machine or the telep hone line. If an error cannot be resolved, conta ct the Xerox Welcome Cen ter . 700005 700008 7001xx 71xxxx 7101xx Check the remote machine or the telephone line.
Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 101 7Dxxxx 7D01xx Ch eck the remote machine or th e telephone line. If th e error cannot be resolved, cont act the Xerox W elcome Center . 7D03xx 7D04xx 7D05xx 7Fxxxx 7F01xx C heck the remote machine or th e telephone line.
9 Problem Solving 102 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide 9Dxxxx 9D02xx Check the remote mac hine or the te lephone line. If the erro r cannot be resolved, conta ct the Xerox Welcome Cen ter . 9D07xx 9D08xx 9D09xx 9Fxxxx 9F09xx Check the remote machine or the telep hone line.
Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 103 EPxxxx EP0000 T urn the power of f and on. If th e error cann ot be resolved, conta ct the Xerox W elcome Center . EP0001 EP0002 EP0003 EP0004 EP0005 FFF0xx Job succ essful. FFFCxx Job fai led.
9 Problem Solving 104 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide S10025 The document has jammed . Open the document feeder cover and remove the documents. S10026 During document scanning, the document glass cover opened. Open the document feeder cover and remove the documents.
Fault Codes Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 105 016-730 An unsupported command was de tected. T o print again, check the print data and delete the command that caused the error . 016-732 The form specified in the emulation setting is not registered in the host computer.
9 Problem Solving 106 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide 016-762 An unsupported pr int language was specified. S pecify the print language in [Print Mode]. 016-764 Could not connect to the SMTP server . Contact the Key Operato r . 016-765 Could not send e-mail because th e SMTP server was full.
Output Quality Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 107 Output Quality Various situations can a ffect the quality of the output. Check the following conditions to ensure optimum copy performance. If you st ill cannot resolve the problem, contact the Key Operator.
9 Problem Solving 108 Xerox CopyCentre/WorkCentre 11 8 Quick Reference Guide Xerox W elcome Center For additional help. If you need any additional help on using yo ur CopyCentre copier or WorkCentre copier/printer , you can: 1) Refer to this guide. 2) Contact the Key Operator.
109 10 Appendix Country Code You may be required to change the co untry code to set the followings. • Paper size • Daylight savings • Date and time format • Fax connection approvals For more information on the country code , refer to Country Code (ISO) in the Setups chapter on User Guide.
10 Appendix 110 Registered Dat a such as Forms Registered data such as forms are stored in volatile memory. Therefore, the data will be lost if the power supply to the machin e is interrupted.
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 111 1 1 Index Symbols *(asterisk) butt on .......... ................ ................ .......30 I button ............. ................ ................ ................. 29 J button ............
11 Index 112 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide J Job Status All Jobs ........... ................ ................. ............. 36 Current ........................ ................ ................. 36 Jobs in Memory indicato r .
Xerox CopyCentre/WorkCentre 118 Qu ick Reference Guide 113 Tray 1 to 4 ................. ................ ................ .......... 28 Tray 2 .............. ................ ................ ................ ....27 Tray 3 .............. ............
11 Index 114 Xerox CopyCentre/WorkCentre 118 Quick Refere nce Guide.
An important point after buying a device Xerox M118i (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox M118i yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox M118i - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox M118i you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox M118i will certainly help you make a decision on the purchase.
If you already are a holder of Xerox M118i, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox M118i.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox M118i. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox M118i along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
