Instruction/ maintenance manual of the product DOCUTECH 65 Xerox
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Xerox Document Serv ices Platform DocuT ech 65/Do cuP rint 65 Ope rato r Guid e 701P3605 6 DocuSP v ersion 2.0.x January 2 001.
Xerox Corporation Global Knowledge an d Do cument Se rvices 800 Philli ps Road Building 8 45-17S We b ster , New Y ork 14580 USA © 2001 by Xerox Corporation.
DocuTech 65/DocuPrint 65 1 T able of conte nts Int roduct ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Abou t this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table o f conte nts Operat or Guide 2 DocuTech 6 5/DocuPrin t 65 Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Unloading th e Stacker during prin ting . . . . . . . . . . . . . . . . . . . 1- 13 Perip heral hardware co mpon ents .
DocuTech 65/DocuPrint 65 i Intro duction The DocuT ech 65/DocuPr int 65 Op erator Gui de is on e of a n umber of publications which make up the Xerox Documen t Services Platform Series.
Introduction Op er at o r Gu id e ii DocuTec h 65/DocuPrint 65 Contents This section lists the contents of this guide. •“ Introduction ” gives a basic overview of the Operator Guide and its contents. It also c ontains informa tion on requirements and certi fications required by USA and Canadian regulations.
Operator Guid e Introduc tion DocuTech 65/DocuPrint 65 iii Re quir ement s T eleph on e requ ire ments USA FCC requirements: • The FCC has established rules that permit the device to be di rectly connected to t h e telephone network. Standardized jacks are used for these conn ections.
Introduction Op er at o r Gu id e iv DocuTec h 65/DocuPrint 65 Can adian i ndu stry r equir ement s Notice: The Canadian Industry Canad a label identifies certified equipment. This certification means that th e equipm ent meet s certain telecommun ications network prot ective, operational an d safety requireme nts.
Operator Guid e Introduc tion DocuTech 65/DocuPrint 65 v Elec tr om a gn et ic co mp ara bil ity Un ited State s This equipment has been tes ted and found to comply with the limits for a Class A d igital device, purs uant to p art 15 of the FCC Rules.
Introduction Op er at o r Gu id e -vi DocuTech 65 /DocuPrint 65.
DocuTech 65/DocuPrint 65 vi i Safety n otes Please read the following instructions carefully before planning your install and/or operating the DocuT ech 65/Doc uPr int 65. Refer to them as needed to ensure the safe installation and operation of your equipme nt.
S afet y n ote s O per ato r Gu id e viii DocuT ech 65 /DocuPrint 65 W ARNI NG Warn ings ind icate possi ble serious p ersonal i njury if you do no t strictly follow the practice, pro cedure, c ondition, or stateme nt that fo llows the W ARNING.
Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 ix W ARNI NG This is a Class A product. In a domestic environ ment this produc t may cause radio interferenc e in w hich case the user may be required to take ade qua te me as ures .
S afet y n ote s O per ato r Gu id e x DocuTec h 65/DocuPrint 65 Elec tr ici ty at Wor k Reg ul ati on - UK The E lectricity at Work Reg ulation applies on ly to England and Wales. The Reg ula ti on The E lectricity at Work Reg ulation 1989 cam e into force in E ngland and Wal es on the 1 April 1990.
Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xi Check y our u nderstan ding Please review the questions and answers that follow to ensure that you understand the Elect ricity at Work Reg ulation in England and Wales.
S afet y n ote s O per ato r Gu id e xii DocuTech 65 /DocuPrint 65 Questio n Does the Xero x equ ipment in m y pr emises c omply with the Electricity at Work Re gu la tion s? Answ e r All employers and self-employed persons must ensure that the electrical systems in their premises are saf e .
Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xiii Elec trica l s afe ty Attention to the following requirements ensures the safe operation of your equipmen t. Prin ter USA/Canada The printer requires a 1 15V AC outlet, dedicated 20 Amp, 3-wire circuit.
S afet y n ote s O per ato r Gu id e xiv DocuTech 65 /DocuPrint 65 Controller USA/Canada The controller requires a dedicated 1 15V AC 20 Amp groun ded receptacl e. Europ e The controller requires a 220-240V , 13 or 10 Amp grounded receptacle. CAUTION Follow all saf e ty cautions, warnings, and instructions marke d on the controller .
Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xv Pri nter p ower on/o ff in dicat or A power-on/power-off indicator s h ows the state of t h e power for the pri nter . This indicator is located on the t o p front of the pri nter and has a rectangula r shape.
S afet y n ote s O per ato r Gu id e xvi DocuTech 65 /DocuPrint 65 Pr in te r or co nt roll er - em er gency po we r off If any of t he following conditions oc cur , turn off t h e equipment immedia tely and disconnect the power cable from the electrical outlet.
Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 xvii Pri nter - laser safe ty CAUTION The use of c ontrols, adj ustments or performance of p r ocedures ot her than those spec ified in this guide may result in hazardous light exposure.
S afet y n ote s O per ato r Gu id e -xviii DocuTech 65 /DocuPrint 65 Pri nter - oper atio na l safe ty Saf ety Qual ity St and ar ds The equipment is m anufact ured under a B S5750 Qu ality system ac cepted by the British Standards Institution.
Operator Guid e Safety n otes DocuTech 65/DocuPrint 65 -xix Y our Xerox Doc uT ec h 65/Doc uPrint 65 printer is certified, manufactured , and tested in compliance with strict safet y and radio frequency interference regulations.
S afet y n ote s O per ato r Gu id e -xx DocuTech 65 /DocuPrint 65.
DocuTech 65/DocuPrint 65 1-1 1. Produ ct over view This chapter will int roduc e the controlle r and overview t he cap abili ties of the printer . Ha rdwa re c ompon ents The main DocuT ech 65/ DocuP .
Product overview O per ato r Gu id e 1-2 DocuTec h 65/DocuPrint 65 Co ntr ol ler compo nen ts The main controller components are shown in Figure 1 -1. Figu re 1- 1.
Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-3 Pri nte r com ponen ts The m ain com ponents o f the prin ter are sho wn in F igure 1-2. Figure 1-2. Printer comp on ents The following information sources are provided to assist you: • Power-on/power-off indicator is on the top front of the pri nter .
Product overview O per ato r Gu id e 1-4 DocuTec h 65/DocuPrint 65 Pap er tra ys (tra ys 1-4) Paper Trays 1-4 a re shown below i n Figure 1-3. Figure 1-3. T rays 1-4 The Pap er T rays hold up to 500 sh eets of 20 lb (75 gsm) stock each. Y ou c an adjust the t rays to hold many s izes of pape r , f rom 5.
Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-5 Byp ass tra y (tra y 5) The Bypass T ray (T ray 5) is an additi o nal paper tray designed for quick and easy loading of both standard and non-standard paper. It can physically extend to acco mmodate diff erent stock siz es and orien tations.
Product overview O per ato r Gu id e 1-6 DocuTec h 65/DocuPrint 65 Hig h Capacit y feede r ( tray 6) The Hig h Capacity Feeder (Tray 6) is located under the By pass Tray and saves you from having to load the other individual paper trays with 8.5 x 1 1 inch (216 x 279 mm) paper often.
Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-7 T ray gui des and loadin g pape r Do not open a tr a y that is in use, a paper j am may result. Instead, before opening a tray , disable the tray in the Printer Mana ger . After loading the paper , enable the tr ay in the Printer Manager .
Product overview O per ato r Gu id e 1-8 DocuTec h 65/DocuPrint 65 NOTE: For information a bout how to l oad specific types of paper or other stock, refer to the chapter , Paper and other st o ck. Loading paper in the Bypass T ray (T ray 5) Insert paper as shown.
Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-9 Ch anging th e T ray 6 sett ing s Y ou can set Tray 6 t o hold either A4 or 8.5 x 1 1 inch paper. An examp le of changing the tray setting from 8.5 x 1 1 i nches to A4 is shown in F i gu r e 1- 8.
Product overview O per ato r Gu id e 1-10 DocuTec h 65/DocuPrint 65 Rear Gui de Starting with the Rear Guide, you will adjus t the guide to the 8. 5 x 1 1 inch position. Perform the following: 1. Slide the black latch down to rel e ase the guide. 2. Move the guide out, over , and i nto the 8.
Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-11 Fin i she r The Fi ni she r consist s of the T op T ray and the Stacker T ray , as shown below i n F i gu re 1- 9. Figu re 1- 9. Fi ni sh er com p one nts To p Tr a y The T op T ray holds sheets that are purged from the system or up to 250 prints.
Product overview O per ato r Gu id e 1-12 DocuTec h 65/DocuPrint 65 Staplin g Removing any of the output while t he printer is running may produce finished sets that are incorrect ly stapled. T o ensure that the stapli ng of thin sets is sat isfactory , th e printer performs the f ol l o w i ng ac t i o n s .
Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-13 Stap le place ment For information about the limitations of portrait and landscape staple placement, refer to the Staple Placement table belo w . Un loading the S tacker durin g printin g If it is necessary to unload the Stacker during printing, use the following procedure: 1.
Product overview O per ato r Gu id e 1-14 DocuTec h 65/DocuPrint 65 Per iph era l ha rd war e co mpone nt s Y ou may have peripheral compon ents such as an External SCSI Hard Drive and an External T ape Drive on a special a ccessory she lf as shown in Figure 1-10.
Operator Guid e Produ ct overview DocuTech 65/DocuPrint 65 1-15 Con t ro ll e r so ftw a r e The controller runs t he DocuSP Print Services software. This software gives the printer operator the ability to manage the jobs and t he printer .
Product overview O per ato r Gu id e 1-16 DocuTec h 65/DocuPrint 65.
DocuTech 65/DocuPrint 65 2-1 2. Mai n ten anc e Y our Xerox Doc uT ec h 65/D ocuPrint 65 system is designed to maximize printer perform ance. This in cludes u sing a s hort pape r path in orde r to reduce jams, and Customer Replac eable Units (CRUs) in order t o avoid extended periods of downtime.
Maintenance Op er at o r G u id e 2-2 DocuTec h 65/DocuPrint 65 Co ntr ol l er pow er- on proce du re The controller power-on button and the Light Emitt ing Diode (LED) are shown in Fi g ure 2-1. The LED glows green when the controller power i s on. Figu re 2- 1.
Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-3 Prin ter po wer - on proc edu re When t he printer is on, the power-on/power-off i ndicator glows gree n. The prin ter must be swi tched on by p r essing a switch o n the printer . The printer can not be powered on from the Do cuSP Print Services interface that runs on the controller .
Maintenance Op er at o r G u id e 2-4 DocuTec h 65/DocuPrint 65 Powe r-of f p roced ur es Y ou ca n power off o nly the printer a nd allow the con troller to keep on processing jobs, or you can power off b oth the p rinter and the controller .
Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-5 Figu re 2-3 . Pri nt er po we r-o ff Printer Power - Off Using T he Red Bu tton A red button, located inside the p rinter , p rovides a less gentle method for powering off the printer .
Maintenance Op er at o r G u id e 2-6 DocuTec h 65/DocuPrint 65 Figu re 2- 4. Pri nt er po wer-o ff, red bu tt on After the Red Button is used, the printer wil l take longer to reboot.
Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-7 Co ntr ol l er pow er- of f The cont roller power-off button is show n in F igure 2-5. T he LED light is out when th e controller pow er is off . T o po wer off the c ontroller: 1. Notify the job sub mitters that the controller is abou t to be powered of f.
Maintenance Op er at o r G u id e 2-8 DocuTec h 65/DocuPrint 65 CAUTION When the power on/standby sw itch is in stand-by and the AC power cord remains connect ed to a power receptacle, A C voltage is present in the po wer supply . 10. If the eq uipment will be serviced or mov ed, disconnect the AC powe r cord from the AC receptacle .
Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-9 Pri nt er fa ul ts Occasiona lly , a fault will occur at the printer that may prevent you from using the printer , such as: • Out o f Paper .
Maintenance Op er at o r G u id e 2-10 DocuTec h 65/DocuPrint 65 Figure 2-6. Jam clearan ce areas Area 1 S heets may be le ft in this area when jams occur . Area 2 The Lift Han dle: The printer is program med to circulate p aper to this area in the event of a jam.
Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-11 Area 5 T o acces s Areas 5, 5a, and 5b you need to open the F inish er area. The Finisher area is shown in F igure 2-7. Lift and pull Handle 5 to get access to paper in areas 5a a nd 5b. Figure 2-7.
Maintenance Op er at o r G u id e 2-12 DocuTec h 65/DocuPrint 65 Area 7 T o acces s Area 7, you need to open the High Capacity Feeder (T ray 6) and Bypass T ray (T ray 5) areas. The High Capacity Feede r and the Bypass Tr ay are shown in F igure 2-8. Lift and pull the top cover of the Bypass T ray to access area 7a.
Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-13 Rep la ceabl e u nits an d su pp lies The prin ter is designed to al low the c ustomer t o change m ajor com ponents such as the Xerograp hic Modu le, the Fuser Mod ule, the Dry Ink Cartridge (T o ner), or the Feed Ro ll Cartridges wi th out having to initiate a service ca ll .
Maintenance Op er at o r G u id e 2-14 DocuTec h 65/DocuPrint 65 Rep laceable items The f ollowing c omponents are replacea ble: • The X erographic M odule • The F user Modul e • The Paper Feed .
Operator Guid e Mai ntenance DocuTech 65/DocuPrint 65 2-15 Life expectancies and part numbers for CRUs and supplies are list ed in T ab le 2-2. T able 2-2. Li fe expectan cy for CRUs and consu mable supplies Item Description and Life Expectanc y Part Numbe r Fus er C RU 400K imps.
Maintenance Op er at o r G u id e 2-16 DocuTec h 65/DocuPrint 65 When placing orders, give the representative the following information: • Y our Xerox c ustomer num ber • Y our system model nam e .
DocuTech 65/DocuPrint 65 3-1 3. Paper an d other stoc k Y our p rinter can process a variety of p aper and other stock to accommo dat e your n eeds. This chapter contains information about the stock you can use in the printer and how you can expect it t o perform.
Paper a nd othe r stock Operator Guide 3-2 DocuTec h 65/DocuPrint 65 Pape r ha nd ling gu ide li ne s Paper handling and/o r image quality performance degrad ation migh t occur in the following situat.
Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-3 T ray capabilities: The trays a r e shown in F igure 3-2. Figure 3-2. T r ay capab ilities Tr a y 5 The B ypass Tray has a capabi lity of 4 to 12 inches (102 t o 305 mm); 5. 83 to 18 inches (148 to 457 mm).
Paper a nd othe r stock Operator Guide 3-4 DocuTec h 65/DocuPrint 65 Gener al stapl ing guidel ines T o en sure that s tapling o f thin set s is s atisfactory , finishers made before the end of 1998 will cy cle down and wait briefly after produc ing 30 sets of 15 sheets to give you an opportunity to proof the job.
Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-5 Perf orma nce ta ble s In the printer performa nce tables, various symb ols and ch aracters are used to convey i nformation.
Paper a nd othe r stock Operator Guide 3-6 DocuTec h 65/DocuPrint 65 NOTE: For al l trays, the fusing quality and “fix level” f or images on 65 lb. cover stock, V ell u m Bristol papers, and other textured-surface stock will be degraded; therefo re, this st o ck is not recomme nded for imaging use.
Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-7 The printer performance using standard 80 gsm pape r in common Xerox Europe sizes is shown in T a ble 3-3. T able 3-3. Printer perfor mance for standard paper 80 gsm (Xer ox Eur ope) Rating Size Feed Tr a y 1-4 Tr a y 5T r a y 6 N o t e A3 297 x 420 mm (1 1.
Paper a nd othe r stock Operator Guide 3-8 DocuTec h 65/DocuPrint 65 The prin ter performance for no n-standard pap er an d other types of s tock is shown in T able 3-4. Y ou m ay run the stock if y o u follow the guidelines in t h e table and if the dimensions of the stock are wi thin the size limits previously discussed for standard paper .
Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-9 The printer performance for ne w and recycled 8.5 x 1 1 inches (216 to 279 mm) or A4 paper f o r various weights is shown in T able 3-5.
Paper a nd othe r stock Operator Guide 3-10 DocuTec h 65/DocuPrint 65 R einforce d Mylar e dge 3 or 4 h o l e s R inged binders • Load reinforce d edge on the right in T rays 1-4. • Load reinforce d edge on the left in T rays 5-6. • U se long-edge feed only .
Operator Guide Pap er and other stock DocuTech 65/DocuPrint 65 3-11 GBC stock (Samec eda) Plas tic c omb or strap binding vi a slotted holes or rectangl es at freque nt intervals along th e long edge (the bind edge) • Load with slotted holes inboard; f or ex ample, lo ad SEF when the h oles are dow n the long edge.
Paper a nd othe r stock Operator Guide 3-12 DocuTec h 65/DocuPrint 65 Re comme nda t io n s for handl ing , loa di n g , a nd st orin g pa pe r Give your paper the proper handling, loading, and stora ge.
DocuTech 65/DocuPrint 65 4-1 4. Pr ob le m so l vin g This chapt er will as s ist you in av oidin g problem s and solvin g those tha t ma y occur . It also provides in formation on how to cont act the Welcom e C enter . A voidi ng th e pr ob lems A variety o f situations can aff ect the quality of the printer ou tp ut.
Pr obl em s o lv ing O per ato r Gu id e 4-2 DocuTec h 65/DocuPrint 65 Solv in g the pr oblem s Recomme ndations for solving some common problem s are l isted in T able 4-1.
Operator Guid e Prob lem so lvi ng DocuTech 65/DocuPrint 65 4-3 Sto ck han dli ng There are repeated sto ck jams or misfeeds in Tray 5. • Ensure th at th e correct stock size is displ ayed on the Print Serv ices, Printer Manager window . • R emo ve the stock and reload the tray .
Pr obl em s o lv ing O per ato r Gu id e 4-4 DocuTec h 65/DocuPrint 65 Sto ck han dli ng There are jams inside the printer . • C heck the paper path for obstructi on. • Ma k e s u r e t ha t t h e A r ea 2 Le v e r is in the correct position (down).
Operator Guid e Prob lem so lvi ng DocuTech 65/DocuPrint 65 4-5 Callin g the Welcom e Center If you are experi e ncing difficulty with y our printer , check the troubleshooting tips shown in T able 4-1. Attempt to solve the problem before contacting the Welcome Center .
Pr obl em s o lv ing O per ato r Gu id e 4-6 DocuTec h 65/DocuPrint 65.
An important point after buying a device Xerox DOCUTECH 65 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox DOCUTECH 65 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox DOCUTECH 65 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox DOCUTECH 65 you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox DOCUTECH 65 will certainly help you make a decision on the purchase.
If you already are a holder of Xerox DOCUTECH 65, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox DOCUTECH 65.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox DOCUTECH 65. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox DOCUTECH 65 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
