Instruction/ maintenance manual of the product C11 Xerox
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The Xer ox DocuPrint C11 Color Inkjet Printer User Guide V ersion 1.0.
Copyr ight © 1999 Xero x Corp orati on. All Ri ghts Reser ved. Copyright pr otection claime d includes all for ms of matters of copyrig htable materials and information now allowed b y statutory or j.
Contents i Cont ents ❖ TOC-1 Safety Not es ..... ..... .... .... ..... ...... ..... .... ..... .... ..... ...... ..... . 1 Note, Caution and Warning Symbols .................... ............. ..... 2 Electrical Safe ty .......................... ...
TOC-2 ❖ Docu Prin t C1 1 C olo r Ink jet Pr inte r U ser G uide DocuPrint C1 1 Printer CD ........ ............. ............. ............. .. 1-8 Chap ter 2 Loading Print Media ..... ..... .... ..... .... ....... .... ..... .... .... 2-1 Printer Capacity .
Cont ents ❖ TOC-3 Special Function s .. ............. ............ ............. ............. ......... 3-9 Indicator Light ............ ............. ............. ............. ............. 3-10 Instructio ns on the Printer ........... .........
TOC-4 ❖ Docu Prin t C1 1 C olo r Ink jet Pr inte r U ser G uide.
Safety No tes ❖ 1 Safety Notes The Xerox DocuPrint C11 Color Inkjet Printer and its recommended cons umable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure th e continued safe operation of yo ur printer .
Note, Caution and Wa rning Symbo ls 2 ❖ DocuPri nt C11 Col or Inkjet P rinter User G uide Note, Cautio n and W arning Symbols Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and criti cal information.
Elect rical Saf ety Sa fety Notes ❖ 3 Electr ical Safety • Use the power cord supplied with your D ocuPrint C11 print er . • Do not place the printer where pe ople may step on the power cord. • Do n ot place objects on the power co rd. • Do not overrid e or disable electrical or mechan ical interlocks.
Maintena nce Safety 4 ❖ DocuPri nt C11 Col or Inkjet P rinter User G uide Mainten ance Safety • Do not a ttempt any maintenance pro c edure that is not specifically described in the documenta tion supplied with your printer . • Do not use aerosol cleaners.
Opera tiona l Safet y Sa fety Notes ❖ 5 Operational S afety Y our Xerox printer and supplies were designed and tested to meet strict safety requirements . These include safety agency examina tion, a pproval , and co mpliance with established environmental standa rds.
Operation al Safety 6 ❖ DocuPri nt C11 Col or Inkjet P rinter User G uide • Do no t p lac e th e pri nt er n ear a hea t so urce or i n d ir ect sunlight. • Do not place the prin ter in line with the cold air flow from an air-co ndi tionin g sys tem.
Chapte r 1: Getting to Kn ow Y our Pri nter ❖ 1- 1 Getting to Know Y our Printer C h a p t e r 1 Intro duction .......... ................... ............. ............. ............. . 1-2 Printer Fea tures ........... ............. ............. .
Intro duction 1-2 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Introd uction In this chapter , you will become familiar with the features of your printer and learn where to locate specific printer part s.
Prin te r Feat ures Chapte r 1: Getting to Kn ow Y our Pri nter ❖ 1- 3 Printer Features Y our DocuPrint C11 has many features that will help you achieve the printing results you need for your specific print job. This section will help you become familiar with your printer’ s features and capabilities.
Printe r Features 1-4 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Resolu tio ns wit h Selected Medi a T able 1.1 lists resolution for se lected media depending upon the image setting and the q uality selected from the print driver .
Prin te r Feat ures Chapte r 1: Getting to Kn ow Y our Pri nter ❖ 1- 5 Character Set s The following table lists t he supported character sets for the DocuPrint C1 1 printer .
Printe r Features 1-6 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Connect ivity The DocuPrint C11 comes with a Centronics parallel port that accepts a standard, bi-directional IEEE 1284 B-type interface cable . The printer’ s parallel port supports W indows 95/98 Plug and Pl ay sta nd ard s.
Prin ter Co mp onent s Chapte r 1: Getting to Kn ow Y our Pri nter ❖ 1- 7 Printer Components The major componen ts of the DocuPrint C11 are indi cate d in Fi gure 1 .
DocuP rint Document ation 1-8 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de DocuPrint Documentation Printer Documenta tion Y our DocuPrint C11 was packaged with the following pieces of prin.
Chapter 2: Loading Print Media ❖ 2-1 Loading Print Media C h a p t e r 2 Printe r Capacity ....................... ............. ................... ........ 2-3 Main Tray .... ............. ............. ............. ............. .............. 2-3 Manual Feeder Slot .
Loading Print Media 2-2 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de T-shirt Transf ers ........ ............. ................... ........
Prin te r Capa city Chapter 2: Loading Print Media ❖ 2-3 Printer Capacity This chapter will help y ou understand wha t kinds of media you can use with t he DocuPrint C11 and how to proper ly load pap er and other me dia to c reate th e documents you need.
Recommended Me dia 2-4 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Recommended Med i a The C11 supports p rinting on: • Plain paper • T ransparencies • High resolution/coated papers.
Recommende d Media Chapter 2: Loading Print Media ❖ 2-5 Media Sizes T able 2.2 lists t he media s izes ac ceptabl e to the printer . The print er cannot detect the size of the media you are inse r ting. Always verify t hat the size of the media you use corre sponds to the sett ing in yo ur pr inte r dri ve r .
Recommended Me dia 2-6 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de En velo pe B 5 176 x 1 25m m Envelop e Com #10 4.13 x 9.5” En velo pe C 5 162.1 x 228 .9m m En velo pe C 6 114 x 1 62m m En velo pe D L 110 x 2 20m m En velo pe Mo narc h 3.
Loading Media Chapter 2: Loading Print Media ❖ 2-7 Loadin g Media Y ou can insert m e dia in stac ks of up to 150 sheets (20 lb/ 75 g/m 2 ) through the Ma in T ray or one at a ti me through the Manual Feeder S lot.
Loading the Main Tray 2-8 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Loading the Main T ray This section includes instruc tions for loading paper into the Main T r ay .
Loading th e Main T ray Chapter 2: Loading Print Media ❖ 2-9 3 Place a s tack of paper in th e tra y with the print side down and the top edge going in first . Do not ov erloa d the tray . 4 Push the width guides until they touch the edges o f the paper .
Loading the Main Tray 2-10 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide Load ing E nvelo pes or Small Fo rmat Media 1 Lift the Output T ray . 2 Flip up t he Small Format Media Guide. 3 Slide the length guide out toward you. Push the width guides open.
Loading th e Main T ray Chapter 2: Loading Print Medi a ❖ 2-11 4 Place a stack of env elopes in the tray . Enve lopes must be insert ed with t heir sho rt side as the lea ding edge , the pri nting s ide fa ce dow n, and the se aling flap o n the left.
Loading the Main Tray 2-12 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide Load ing B ann ers The following figures illustrate how to lo ad Banners. 1 Lift the Output T ray . 2 Slide the length guide out toward you. Push open the width g uides.
Loading th e Main T ray Chapter 2: Loading Print Medi a ❖ 2-13 4 Push the width guides until they touc h the edges of the paper . 5 Slide the length guide forward until it touches th e bottom edge of the paper stack. Then lower the output tr a y and pull down the E nd Stop.
Loading Medi a through the Manua l Feeder Slot 2-14 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide Loadin g Media through the Manual Feeder Slot Single sheets can be lo aded through the Manual Feeder Slo t. This illustrat io n demonstrates the load ing positions for feeding a single s heet into the printer through the Manual Feeder Slot .
Media Selecti on Tips Chapter 2: Loading Print Medi a ❖ 2-15 Media Selection T ips The following media ti ps can affect the productivity o f your printer . See the Sup pli es/O ptio ns Guid e fo r specific recommendations. • Sub-standard p a per can affect t he quality of printing.
Media Selection Tips 2-16 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide • When using u ser-defined, non-stan dard size paper , remember to select the a ppropriate pa per type in your printer driver . • Heavily printed pages tend to curl and may not stack correctly .
Spec ial Printin g Media Chapter 2: Loading Print Medi a ❖ 2-17 Special Printing Media For optimum print ing quality , you should always use printing media specifically indicated for inkjet printers. See the Supplies/O ptions Guide for recommended media types.
Specia l Printing Med ia 2-18 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide T -shirt T ransfers Always use T -shirt transfers specifically designed for inkjet printers so they can absorb the in k correctly . Y ou can insert up to fi ve transfer sheets at a time through the Main T ray .
Chapte r 3: Printi ng ❖ 3-1 Printing C h a p t e r 3 Print er Dr iver Sett ings . ............. ............. ............. .............. 3-2 Driver Featu res .... ............. ............ .................... ............. . 3-2 Optimum Printer Drive r Settings .
Printe r Driver Se ttings 3-2 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Printer Driver Settings Always make sure that you select the Paper source, Paper type, and Paper size f eatures in your printer driver that correspond to the printi ng media you intend to use.
Prin te r Dri ver Se tti ngs Chapte r 3: Printi ng ❖ 3-3 Image se ttings Provides settings for p rinting the job. • Intelligent Col or : The print er analyzes the docu ment in order to a pply the best settings according to the requested output. This is the default.
Printe r Driver Se ttings 3-4 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Paper sour ce Displays a pull-down list for selecting the paper input sour ce. • Auto Select : Paper is fed automatically from the Manual Feeder Slot or Main T ray .
Prin te r Dri ver Se tti ngs Chapte r 3: Printi ng ❖ 3-5 Opti mum Prin ter Driv er Se tting s T able 3.2 lists reco mmended Printer Settings based upon the document elements and the paper type.
Printe r Driver Se ttings 3-6 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Photog raphs Plain Normal Intelligent Color 600 x 600 Photo realistic colors Coated Normal Manual > Photo 600 x 600 Photo realistic colors Photographic High Qu ality M anual > Photo 1200 x 1200 Photo rea listic colors/ Sha rp er d eta i l T able 3.
Operat or Panel Features Chapte r 3: Printi ng ❖ 3-7 Operator Panel Features Figure 3.1 shows the DocuPrint C11 Operator Panel. Figure 3.1 DocuPrint C11 O perator Panel 1 Indicator Li ght 2 Resume B.
Printe r Buttons 3-8 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Printer Buttons The operation of the Power and Resume buttons d epend on the printer’ s state. Basic Functions T able 3.3 lists the ba sic functions of the buttons on the DocuPrint C11.
Prin te r Butt ons Chapte r 3: Printi ng ❖ 3-9 Special Fu nctions T able 3.4 describes printer ma intenance and printing of demonst ration an d test p ages. T able 3.4 Spe cial fu ncti ons Function Description Print cartridge carr iage movement • Press and hold down the POWER butto n.
Printe r Buttons 3-10 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide Indicator L ight The indicator light signals diff e rent printer condi tions. T able 3.5 lists the possibl e states of the indicator lights and what e ach stat e means. T abl e 3.
Prin te r Butt ons Chap ter 3: P rint ing ❖ 3-11 Flashin g rapidly Check for the following condition s and perform th e appropriat e corrective ac tion: • If the printer is out of paper , load pape r and press the RESUME button . • If paper is ja mmed, clear the jam and press the RESUME button .
Instruc tions on the Printer 3-12 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide Instru ctions on th e Printer The DocuPrint C11 has two instruction templates: one on the printer casing un d er the cover , the other inside the cover .
Chap ter 4: Ma int ainin g t he P rin ter ❖ 4-1 Maintaining the Printer C h a p t e r 4 Print Cart ridge Care and Pr ecautions ......... ............. ........ 4-2 Removing and Re placing Print Cart ridges ................ ........ 4-3 Cleanin g Print Cartridge s .
Print Cartridge Care and Precaution s 4-2 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Print Cartridge Care and Precautions Follow these procedures for optimum care of the print cartridge s: • Always keep print cartridges sealed in their packages until they are ready to be used.
Removing and Replacing Print Cartridges Chap ter 4: Ma int ainin g t he P rin ter ❖ 4-3 Removing a nd Replacing Print Cartridg es Y ou should remove a print cart r idge from the prin te r under only two conditions: • T o replace it, or • T o reinsert it in a situation where it is not printing correctly .
Removing and Replacing Print Cartridges 4-4 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de 2 T o move the cartridge car rier into position: • Press an d hold the POWER button. • Press and release the RESU ME button one time. • Then release the POWER button.
Removing and Replacing Print Cartridges Chap ter 4: Ma int ainin g t he P rin ter ❖ 4-5 5 Open the package containing the same type o f cartridge you are replac ing and remove it. R emove the sticker an d transparen t tape covering the copper co ntact area.
Removing and Replacing Print Cartridges 4-6 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de If you have problems inserting the print cartridge: • Make sure the print carriage is in the cartridge loading positi on. • Check that both the print cartridge and its receptacle are clean an d free of foreign pa rticles .
Clean ing Print Cartridge s Chap ter 4: Ma int ainin g t he P rin ter ❖ 4-7 Cleaning Print Cartridges Print cartridges are cleaned automatically a t regular intervals when the printer is powered on. This operation clears the print cartridge nozzles guaran teeing ink flow .
Clea ning Print Cartri dges 4-8 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de 3 Clean the elec trical conta cts both on the pri nt cartridge and in the cartridge recept acle with a slightly damp, lint-free clo th taking c are not t o touch the nozzles .
Clean ing Print Cartridge s Chap ter 4: Ma int ainin g t he P rin ter ❖ 4-9 If there is still no improvement in the print qua lity , try cleaning the print cartridge nozzles. The following operati on MUST NOT be repeated often, as it will damage the prin t cart rid ge.
Clea ning Print Cartri dges 4-10 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide 4 Holding the print ca rtridge w ith the no zzles fac ing downwar ds, bl ot it against t he clo th, pr essin g lightly . 5 Repeat th e blotting oper a tion a few times on different areas of the cloth.
Chapt er 5: T roublesho oting ❖ 5- 1 T r oubleshooting C h a p t e r 5 Intro duction .......... ................... ............. ............. ............. . 5-2 Error Condition I ndicators ............. ............. ............. ........ 5-2 Transporting t he Printer .
Intro duction 5-2 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Introd uction Y our printer is designed to require only mi nimum maintenance.
Printer Problems Chapt er 5: T roublesho oting ❖ 5- 3 Printer Problems Sometime s printer problems ar e very simple to solv e. When you ha ve a problem, make sure that : • The power cord is plugged into the printer and an electrical outlet. • The electrical outlet is not turn e d off by any switch or breaker .
Printe r Problems 5-4 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Print er Op er atio n Problems See T able 5.1 for corrective actions when the printer will not print or when p rinted output is not what you expect. T able 5.1 Prin ter operatio n problems Pr oblem Description/Cor rective Action Black area is not so lid black.
Printer Problems Chapt er 5: T roublesho oting ❖ 5- 5 No printer reaction When you press POWER , the print cartridge carriag e does not move. 1. Check that the carriage path is clear . 2. T ry switchin g the printer of f and then on again. 3. Unplug the prin ter and wait a bout 10 secon ds, then plug th e printer bac k in and pr ess P OWER .
Printe r Problems 5-6 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Problems with connection to host • Check that your interface cable is of th e correct type. It must be a standard, bi-directional IEEE 1284 B-type interface cable . If you have any doubts, contact your comput er dealer .
Printer Problems Chapt er 5: T roublesho oting ❖ 5- 7 T es t Page or Dem o Page did not print 1. Press POWER to switch the printer off, wait a few seconds and then press POWER again.
Print Ca rtridge Align ment 5-8 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Print Cartridge Alignment Whenever you insert or rep lace a print cartridge, you must alw ays chec k the ho rizontal and vert ical prin ting alignment to gua rantee optimum printing q uality .
Print Ca rtridge Align ment Chapt er 5: T roublesho oting ❖ 5- 9 W indows 3.1x T o align print cartridges under Windows 3.1x: 1 Double click the Main icon in the Progra m Mana ger . 2 Double Click the Print Manager icon. 3 Select t he DocuPrint C11 prin ter drive r from th e list .
Print Ca rtridge Align ment 5-10 ❖ DocuP rint C11 Col or Inkj et P rin ter User Gu ide Alignment Pro cedure Notes 1. This operation takes about 3 minutes and requires at leas t 2 she ets o f pape r . ( The fi rst s hee t, for p ri nti ng T est 1, can be re-inserted before you print T e st 2.
Appen dix A: Prin ter Speci fications ❖ A-1 Printer Specifications A p p e n d i x A.
Printe r Specifica tions A-2 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de T able A.1 DocuPrint C11 Features Feature Descrip tion Physi cal Dimensions: • Height: 6.69” (170mm) • Width: 17.16” (436mm) • Depth: 8.26” (210mm) We i g h t : • 13.
Printer Specif ications Appen dix A: Prin ter Speci fications ❖ A-3 Print addressibility Up to 1200 x 1200 dpi Maximum print speed/pages per minute (p pm) 9 ppm in b lack 5 ppm in c olor Fonts Couri.
Printe r Specifica tions A-4 ❖ DocuP rin t C11 Co lor Inkj et P rin ter User Gui de Paper ou tput Up to 60 prin ted sheets of pa per , 20 lb (75 g/m 2 ) Media sizes Legal, L etter , A4, A5, A6, B5 ,.
Appen dix B: Not ices and C ertificat ions ❖ B-1 Notices and Certifications A p p e n d i x B.
Elect roni c Emi ssio n Not ice s B-2 ❖ Do cuP rint C11 Colo r I nkj et Pr inte r U ser Guid e Electronic Emission Notices Federal Co mmunications Co mmission (F C C) Compliance I nformation Statemen t The DocuPrint C11 ha s bee n tested and found to c omply with the limits fo r a Class B digita l device, pursuant to Part 15 of the FCC Ru les.
Elect ronic Emi ssio n No tices Appen dix B: Not ices and C ertificat ions ❖ B-3 If this equipment does ca use harmful interference to radi o or television reception, which can be determined by turn.
Elect roni c Emi ssio n Not ice s B-4 ❖ Do cuP rint C11 Colo r I nkj et Pr inte r U ser Guid e Industry Canada Complia nce Statement This Class B d igital apparatus meets all requirements of the Canadian Interference-C ausing Equipment Regul ation s.
Elect ronic Emi ssio n No tices Appen dix B: Not ices and C ertificat ions ❖ B-5 The United Kingdo m T elecommunications Act 1984 This apparatus is approved unde r the approval n umber NS/G/1234/J/ 100003 for the indirect c o nnections to the public telecommunicati ons systems in the United Kingdom.
Elect roni c Emi ssio n Not ice s B-6 ❖ Do cuP rint C11 Colo r I nkj et Pr inte r U ser Guid e Energy Sta r The EP A ENERGY ST AR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-effic ient products and to reduce air pollution c aused by power generation.
Index I X Xero x D ocuP rint C1 1 Col or Ink jet P rin ter Us er G uide ❖ IX-1 A Activate Dry Delay Time 2-16 Automatic feed setting 2-7 B Banners Loading 2-12 C Centronics parallel port 1-6 Charact.
G IX-2 ❖ Xer ox D ocu Prin t C1 1 C olo r Ink jet Pr inte r U ser G uid e Font Character sets 1-5 Orientation 1-4 Pitch 1-4 Size 1-4 Style 1-4 G Grayscale 3-3 H High Quality 1-4 , 3-3 I Image settin.
Q Xerox Doc uPrint C11 Color Ink jet Printer User Guide ❖ IX-3 Parallel port 1-6 Pho tographic paper Loading 2-17 Plain paper 1-4 Power Button Functions 3-8 to 3-9 Location 1-7 , 3-7 Print Cartridges Alignment 5-8 to 5-10 W indows 3.
S IX-4 ❖ Xer ox D ocu Prin t C1 1 C olo r Ink jet Pr inte r U ser G uid e Resu me But ton Functions 3-8 to 3-9 Location 1-7 , 3-7 S Single she ets Loading in Manual Feeder 2-14 Small Format M edia G.
An important point after buying a device Xerox C11 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox C11 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox C11 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox C11 you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox C11 will certainly help you make a decision on the purchase.
If you already are a holder of Xerox C11, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox C11.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox C11. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox C11 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
