Instruction/ maintenance manual of the product 8830 Xerox
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XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 701P37466 Novem ber 2001.
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XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE i EMC Notices A ustralia/New Zealand Changes or m odifications to this equipment not spec ifically approved by Fuji Xerox Australia Pty . Lim ited may void the user’s authority to operate this equipment.
XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE ii EMC Notices ( continued) Jap an This is a Class A product bas ed on the standard of the Voluntary Control Council for Interference by Inform ation Technology Equipment (VCCI). If this equipment is used in a domes tic environment, r adio disturbance m ay arise.
XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE iii T rademark Acknowledgment s XEROX ® , 8825, XES Sy nergix 8825 Digital Solution, 8830, XES Synergix 8830 Digital Solution, 8.
XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE iv Safety Notes Your XES Synergix 8825/8830/8855 Digital Solution has been designed and tested to m eet strict saf ety requirements . These include saf ety agency exam ination and approval plus com pliance with established environm ental standards.
XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE v Safety notes (continued) The units should not be placed in a built-in installation unless proper ventilation is provided.
XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE vi T able of Content s Safety Notes .................................................................................... iv Calling for Service.....................................
XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE vii Batch key ...................................................................................... 52 Transform key...............................................................
XES Synergix 8825/8830/8855 Digital Solution User Guide PAGE viii Prob lem solv ing ........................................................................... 11 9 Spec ification s ...........................................................
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 1 Getting to know the Synergix Digit al Solution This manual contains oper ating instructions f or the user and the system adminis trator for the X ES Sy ner gix 8825/8830/8850/8855 Digital Solution with version 6.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 2 Getting to know the Synergix Digital Solution (continued) Scanner s t andard component s The illus trations below show the components of the Scanner. T hese com ponents are standard on the X ES Sy nergix 8825, 8830, and 8850.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 3 Getting to know the Synergix Digital Solution (continued) Scanner c omp act component s The illus trations show the optional com pact stack er and organizer that are available for the X ES Sy ner gix Scan Sy stem .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 4 Getting to know the Synergix Digital Solution (continued) Document Feed Tray Insert docum ents to be scanned fac e down and centered into the Docum ent Feed Tr ay .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 5 Getting to know the Synergix Digital Solution (continued) Scanner Control Panel The Sc anner Control Panel is divided into three sec tion.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 6 Getting to know the Synergix Digital Solution (continued) OPTIONS KEYS The lef t side of the Scanner Contr ol Panel contains the keys for the s election of options. It is divided into three areas - M edia Selection , Image Quality , and Reduction/Enlargement .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 7 Getting to know the Synergix Digital Solution (continued) MEDIA SELECTIO N The Media Selec tion area of the Scanner Control Panel allows you to select the media Source , Ty pe , and Output Format .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 8 Getting to know the Synergix Digital Solution (continued) Type The T y pe option allows you to select the k ind of media on which to pr int - Bond , Vellum/Tracing , or Film .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 9 Getting to know the Synergix Digital Solution (continued) Preset Preset allows you to select a predefined length to which the ro ll media should be cut during printing. T he associated width specif ication will depend on the Media Source selec tion.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 10 Getting to know the Synergix Digital Solution (continued) IMAGE QUALIT Y The Image Q uality area of the Scanner Control Panel allows you to mak e correc tive adjustm ents to the image and extr act the best possible copy quality from an original docum ent.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 11 Getting to know the Synergix Digital Solution (continued) Background Suppression The Background Suppression option enables you to mak e adjustm ents for docum ents that contain poor contras t between the foreground im age and the back ground.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 12 Getting to know the Synergix Digital Solution (continued) REDUCTION/ENLARGEMENT The Reduction/Enlargement area of the Sc anner Control Panel allows y ou to select one of three reduction/enlargem ent modes – Au t o , Manual , and Preset .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 13 Getting to know the Synergix Digital Solution (continued) Preset Preset (f actory default) allows you to select a predef ined reduction or enlargem ent percentage. To sele ct the Preset mode: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 14 Getting to know the Synergix Digital Solution (continued) GRA PHICA L DISPLAY A ND NAVIGA TION KEY S The m iddle portion of the Scanner Control Panel contains the graphical display and the navigation keys.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 15 Getting to know the Synergix Digital Solution (continued) GRAPHICAL DISPLAY The gr aphical display provides you with inform ation and instructions pertaining to the system. It c onsists of up to f our lines of text and gr aphics.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 16 Getting to know the Synergix Digital Solution (continued) In the COPY mode, the sc anned image, or s et of images , is printed on the Printer and then deleted f rom the hard dis k.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 17 Getting to know the Synergix Digital Solution (continued) NUMERIC KEY PA D AND SPECIA L FEA T URES/CONTROL KEYS The right s ide of the S.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 18 Getting to know the Synergix Digital Solution (continued) SPECIAL FEAT URES KEY S The s pecial features k ey s are used to activate, deactivate, or c hange param eters associated with special f eatures.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 19 The Printer and the Controller For inf ormation about the Printer and Controller com ponents of the Sy nergix Digital Solution and about network c onnectivity , r efer to the docum entation listed below.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 20 Getting to know the Sy nergix Digital Solution (continued) Pow ering On the Digit al Solution To power on the Digital Solution, you first m ust switch on the Scan System and wait for 30 seconds or check that a P is dis play ed on the status LED in the back of the Scan System.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 21 Getting to know the Synergix Digital Solution (continued) Switching on the Controller and the Printer (8825/8830/8850 Digital Solution) Certain Controllers receive their power from the Printer.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 22 Getting to know the Synergix Digital Solution (continued) Switching on the Controller and the Printer (8855 Digital Solution) NOTE: Ensur e that the Scanner is switched on fir st and the P.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 23 Getting to know the Synergix Digital Solution (continued) Scanner W arm-up The Sc anner requires about 45 sec onds to warm up and initialize after you power on the Sy nergix Digital Solution.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 24 Getting to know the Synergix Digital Solution (continued) Pow ering o ff the Sy stem To power of f the Sy nergix Digital Solution, do the f ollowing: 1. Power off the Contr oller and the Printer.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 25 Document quality Docum ent quality is the primary factor in obtaining good c opies from scanned originals. For most docum ents, the Dynamic IQ f eature of the Synergix Digital Solution provides an acc urate copy .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 26 Automatic edge detection and document centering The AUT OW IDT H and AUTOCENTER f eatures enable the system to automatic ally detec t the w idth and center of the document.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 27 Document quality (continued) Determining docume nt quality Some doc uments r equire additional adjustm ents to obtain the best copy quality . Docum ents of good quality are easy to scan and usually give good copies on the f irst attempt.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 28 Document quality (continued) Prep aring document s W hen prepar ing documents f or scanning, k eep the following points in mind: If docum ents have been stored r olled up, flatten them out.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 29 Document quality (continued) Scanning stra tegies W hen sc anning documents, alw ays try the def ault image proc essing settings first. Selec t the document type – Line, Photo, or Mixed/Custom and use the default settings for that ty pe.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 30 Document quality (continued) Table 2. Scan ning strategies f or special document s Type of original First step to try Second step to tr y Third step to try Color photograph Set Original T y pe to Photo .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 31 Making copies W hen the Gr aphical Display indicates REA DY T O COPY , the Synergix Digital Solution is ready to mak e copies. Controllin g the scan Several settings ar e available for controlling how the Scanner starts and finishes a scan.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 32 Making copies (continued) Making a c opy w ith the de fault settings W hen the def ault document settings are used, the display indicates that the roll of m edia that best fits the siz e of the or iginal document will be automatic ally s elected.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 33 Making copies (continued) Making a cop y the same size as the original document 1. Set the Media Selection Source to Au t o .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 34 Making copies (continued) Fitting th e image to a fixed copy size The Synergix Digital Solution can autom atically fit the s canned image onto a predefined s iz e of media. 1. Set the Media Selection Source to Au t o .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 35 Making copies (continued) Scanning when using a Folder W hen using a F older, the document m ust be inserted in the Sc anner with the title block positioned as shown in Table 3 on the next page in or der to have the title block visible after the copy is folded.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 36 Scanning when using a Folder (continued) OUTPUT STA NDARD SIZES E/A 0 D/ A 1 C/A 2 B/A 3 A/ A4 Input Title Block Position Recommended Pr.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 37 Scanning oversized document s An oversized docum ent is defined as any document that is lar ger in width or length than a standard E-s iz e (A0) docum ent.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 38 S pecial features keys The Synergix Digital Solution has m any enhanced featur es for m aking copies that meet s pecial needs. The k ey s that control thes e features are on the right side of the Sc anner Control Panel.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 39 Special features keys (continued) Printer Interrupt key Jobs on the Synergix Digital Solution have the following priority: 1. Any job cu rrently printing 2. A copy job that is ready to print 3.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 40 Special features keys (continued) S tore/Recall key The Store/Rec all feature contains the f ollowing menu choices : • LA ST JOB – Enables y ou to r ecall and reuse the infor mation fr om the last copy job.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 41 Special features keys (continued) RECA LLING THE LAST JOB Use the RECALL LAST JOB option to recall the inf ormation fr om the last j ob. To r ecall the last job infor mation: 1. Press the Store/Recall key.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 42 Special features keys (continued) Job T emplates The J OB TEMPLATES option of the STORE/RECALL m enu provides a sub- menu of the following choices: • RECA LL T EMPLA T E - Enables y ou to r ecall saved settings.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 43 Special features keys (continued) RECA LLING JOB T EMPLA TES The RECALL T EMPLATE option allows you to recall job param eters that were previously saved as temp lates and use them f or the current job.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 44 Special features keys (continued) SA VING JOB T EMPLATES The SAVE T EMPLATE option allows you to save groups of settings associated with a job in m emory as templates. Up to nine such templates can be saved.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 45 Special features keys (continued) DELETING JOB T EMPLA T ES Use the DELET E TEMPLATE option to delete previously saved tem plates. Doing so leaves the tem plate location blank and available to use again.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 46 Special features keys (continued) Save D efault T em plate The SAVE DEFAULT TEMPLAT E option of the STORE/RECALL m enu enables you to save the settings for the c urrent job as the def ault settings.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 47 Special features keys (continued) Fini sher key A finishing devic e, such as a folder , can be connected to the Synergix Digital Solution. If suc h a device is connected, the Finis her key enables or disables that device.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 48 Special features keys (continued) Finisher menu options Below are descriptions of each of the Finis her menu options. Ref er to the Finisher us er documentation f or additional inform ation on these options.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 49 Special features keys (continued) MARGIN OPTIONS The MARGIN O PTIONS option enables you to override the pre-progr amm ed mar gin settings for the s elected finishing progr am. T he choices are ALW AYS OFF and USE PROG RAM SETTI NG.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 50 Special features keys (continued) Set s Build key The Sets Build m ode allows y ou to scan a s eries of im ages and build an electronically collated set. Onc e the set is built, one or m ore collated copies can be printed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 51 Special features keys (continued) Building and printing the set To build a c ollated set: 1. Press the Sets Build key . T he Sets Build indicator lam p illuminates and the SETS BUILD s creen is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 52 Special features keys (continued) Batch key The Batc h feature allows y ou to im prove copy speed by enabling Batch Mode process ing of several docum ents on the Scanner.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 53 Special features keys (continued) T ransform key The T ransform featur e contains the following m enu choices: MA RG IN S - Allows y ou to adjust the dim ensions of the margins ar ound the image.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 54 Special features keys (continued) To adj ust the margins for an im age: 1. Press the Transform k ey . T he TRANSFO RM MENU screen is displayed. 2. Press the Enter key to select MARGINS. A sc reen display ing the settings f or each m argin is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 55 Special features keys (continued) Justification The J USTIFICATIO N option of the TRANSFO RM MENU allows y ou to adj ust the position of the im age on the m edia. NOTE: "Image" means the entire s canned page including the white space.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 56 Special features keys (continued) T ransform The T RANSFORM option of the T RANSFORM MENU allows you to create a mir ror image of a scanned im age and to convert a scanned im age to a negative im age.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 57 Special features keys (continued) INVERTING AN IMAGE The INVERT option allows y ou to c onvert a scanned im age to a negative image. F or black and white im ages, the white pixels will be printed black and the black pixels will be printed white.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 58 Special features keys (continued) Sample key The Samp le key allows you to print a small s ample of a s canned image. You can then check the sam ple for quality or observe the results of features or copy quality adjus tments.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 59 Scanning to the Network (SCAN mode) The Synergix Digital Solution has two scanning m odes of oper ation: COPY mode and SCAN m ode. NOTE : The SCAN m ode is optional on the Sy nergix 8825 Digital Solution.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 60 Scanning to the Ne twork (SCAN mode) (continued) Sw itching betw een COPY mode and SCA N mode NOTE : The copy mode will be disabled and the READY T O COPY screen will not be access ible when the SCAN OPTION (COLO R) is enabled and a color printer is c onnected to the AccXES.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 61 Scanning to the Ne twork (SCAN mode) (continued) Underst anding the REA DY T O SCA N screen Below is an exam ple of the READY TO SCAN sc reen. Following the exam ple are descriptions of the special infor mation displayed on the screen.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 62 Scanning to the Ne twork (SCAN mode) (continued) Select ions disabled in SCA N mode Certain selec tions available in COPY mode are not available in SCAN m ode. The unavailable s elections are: • Sets build - In SCAN m ode each docum ent has a separate im age stored on the disk .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 63 Scanning to the Ne twork (SCAN mode) (continued) Clearing the scan ned images The C/CA k ey enables you to remove sc anned images f rom the Synergix Digital Solution hard disk . To c lear scanned im ages: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 64 Scanning to the Ne twork (SCAN mode) (continued) Managing the file sy stem The f ile sy stem stores im ages in director ies on the internal hard disk drive. The im ages are stor ed in the Directory specified by the user when entering the SCAN mode.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 65 Main Menu The Main Menu provides options for conf iguring the system, obtaining system inform ation, perfor ming system adm inistration f unctions, and running system diagnostics .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 66 Main Menu (continued) Configuration menu The CONF IGURATION option of the Main Menu provides a sub-m enu of the following choices : • LOCA LIZATION - Sets the display language and units of m easurements .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 67 Main Menu (continued) Localization The LOCALIZ ATION option of the CO NFIGURATION m enu sets the language in which mes sages are displayed. It also controls whether meas urements are display ed in English or m etric units.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 68 Main Menu (continued) Control Panel The CONT ROL PANEL option of the CONF IGURATION m enu controls whether the beeper is used f or the key click and invalid entr y beeps .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 69 Main Menu (continued)) Copy Options The COPY OPT IONS option of the CONFIG URATION m enu provides a sub- menu of the following choices: • MEDIA SERIES - Sets the standard m edia sizes for preset output form ats.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 70 Main Menu (continued)) MEDIA SERIES The MEDIA SERIES option c ontrols which standard m edia series are displayed w hen Preset is s elected from the Output Form at portion of the Scanner Control Panel.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 71 Main Menu (continued) CUSTOM MEDIA FORMA T S The CUST OM MEDIA FORMAT S option controls which cus tom m edia form ats are displayed when Preset is selected f rom the Output F ormat portion of the Sc anner Control Panel.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 72 Main Menu (continued)) CUSTO M R/E PRESETS The CUST OM R/E PRESETS option contr ols which reduction/enlargem ent ratios are dis play ed when Preset is selected from the Reduction/Enlargem ent portion of the Sc anner Control Panel.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 73 Main Menu (continued) IMAGING The IMAG ING option allows y ou to per form the following functions: • Enable or disable autom atic im age rotation.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 74 Main Menu (continued) Scan Options (Line) The SCAN OPT IONS (LINE) option of the CONFIGURATIO N menu allows y ou to perf orm the f ollow ing functions : • Enable or disable cr eate preview in Line mode.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 75 Main Menu (continued) Scan Options (Photo) The SCAN OPT IONS (PHOT O) option of the CONFIG URATION m enu allows y ou to perf orm the f ollow ing functions : • Enable or disable cr eate preview in Photo mode.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 76 Main Menu (continued) Scan Options (Color) This option w ill not be displayed unless the Scan to Net f eature is enabled. SCAN mode is standard on the 8830/8850/8855 Digital Solution and optional on the Sy nergix 8825 Digital Solution.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 77 Main Menu (continued) Scan Options (Color) (continued) COMPRESSION (J PEG selected) –Us e this selection to determ ine the com pression m ethod to apply to the s aved JPEG docum ent.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 78 Main Menu (continued) Ti m e r s The T IMERS option of the CONFIGURAT ION m enu allow s you to set the values for the time-out f unctions. Pressing any key or scanning a docum ent resets the tim ers.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 79 Main Menu (continued) Power Sav er The POW ER SAVER option of the CO NFIGURATION m enu allows y ou to set the num ber of hours of inactivity after which the s y s tem goes into Power Saver m ode.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 80 Main Menu (continued) Scanner Control The SCANNER CONT ROL option of the CONF IGURATION m enu allows y ou to set the options f or how the Scanner starts and f inishes a scan.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 81 Main Menu (continued) System Information menu The SYSTEM INF ORMATION option of the MAIN MENU contains the following m enu choices: • SYST EM DESCRIPTIO N - Provides inf ormation about each c omponent connected to the Synergix Digital Solution.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 82 Main Menu (continued) System Description The SYSTEM DESCRIPT ION option of the SYSTEM INFO RMATION m enu provides inf ormation on the m odel identity and firm ware version f or each com ponent connected to the Synergix Digital Solution.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 83 Main Menu (continued) NOTE : This scr een identifies the finisher, if any. If there is no finisher, the MODEL is displayed as NONE. If a Folder is connected, the F INISHER screen dis plays the configuration of the connec ted Folder.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 84 Main Menu (continued) Configuration Prints The CONF IGURATION PRINT S option of the SYSTEM INFORMAT ION menu allows you to print one of the f ollowi ng select ions: • Copier Configuration • Printer Configur ation • Printer Settings • All of the above.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 85 Main Menu (continued) Syste m A dministration menu The SYSTEM ADMINIST RATION option of the MAIN MENU is reserved f or the system adm inistrator. It can be ac cessed only after entering the system adminis tration password.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 86 Main Menu (continued) Entering the system administration p assword Access to the SY STEM ADMINIST RATION menu requires the entry of the system adm inistration pass w ord. To enter the s y s tem adm inistration password: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 87 Main Menu (continued) Job accounting The J OB ACCOUNTING option of the Sy s tem Adm inistration m enu allow s the system adm inistrator with access to enable Job Accounting. T he options are DISABLED, ENABLED, and OPT IONAL.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 88 Main Menu (continued) LISTING ST ORED IMA GE INFORM A T ION BY DIRECTORY The LIST BY DIRECTORY option allows the sy stem administr ator .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 89 Main Menu (continued) DELETING ST ORED IMA GES BY DIRECT ORY The DELET E IMAGE option allows the system adm inistrator to delete all the images stored for a par ticular account. To delete s tored images by account: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 90 Main Menu (continued) DELETING A LL ST ORED IM A GES The DELET E ALL IMAGES option allows the system adm inistrator to delete all the images stored on the file s y st em. To delete all s tored images : 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 91 Main Menu (continued) Change Password The CHANG E PASSW ORD option of the SYSTEM ADMINIST RATION m enu allows the system adm inistrator to change the s y s tem adm inistration password. The def ault sy stem adminis tration password on all newly delivered m achines, is 0 (zero).
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 92 Main Menu (continued) Security Settings At mo st installations, users have the ability to r ecall the last im age scanned and all the settings ass ociated with that image. The r ecalled image c an then be printed without the need to scan fr om the original docum ent.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 93 Main Menu (continued) Diagnostics menu The DIAG NOSTICS option of the Main Menu c ontains the following menu choi ces: • USA GE M ETERS – Enables you to view usage inform ation for docum ents scanned and m edia printed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 94 Main Menu (continued) USAGE METERS Select the USAGE MET ERS option of the DIAGNOST ICS menu to view the total system usage f or docum ents scanned and m edia printed. To view area and m edia usage: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 95 Main Menu (continued) SCANNER DIAGNOSTICS The SCANNER DIAGNO STICS option of the DIAG NOSTICS m enu provides a sub-m enu of the following choic es: • IMAGE PA TH – Enables y ou to validate the oper ation of the image process ing (IP) card and the im age bar.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 96 Main Menu (continued) IM A GE PATH Select the IMAGE PAT H option to validate the operation of the im age process ing (IP) card and the im age bar. To r un the IMAGE PATH diagnostic: 1. Press the Me nu key .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 97 Main Menu (continued) FULL SYSTEM TEST Select the FULL SYSTEM T EST option to run all applic able tests on the Scanner to determ ine if it is work ing properly. To r un the FULL SYSTEM TEST diagnostic: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 98 Main Menu (continued) WRITE N VR The W RIT E NVR option is for use by the Customer Service Engineer only and requires the entr y of the diagnostic password. It allows the Custom er Service Engineer to m odify the contents of the non-volatile m emor y of the Scanner.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 99 Main Menu (continued) SCA NNER RELIA BILITY M ETER Select the SCANNER RELIABILIT Y METER option to view the curr ent value of the usage m eter m aintained by the Sc anner. The m eter counts and displays the number of linear feet since the Sc anner Fault Log was last cleared.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 100 Main Menu (continued) SCA NNER FA ULT S (ORDERED) Select the SCANNER FAULT S (ORDERED) option to view the entries in the internal Scanner F ault Log. To run the SCANNER F AULTS (ORDERED) diagnostic : 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 101 Main Menu (continued) SCA NNER FA ULT S (COUNT) Select the SCANNER FAULT S (COUNT) option to view the last c leared faults. To run the SCANNER F AULTS (COUNT S) diagnostic: 1. Press the Me nu key .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 102 Main Menu (continued) CLEA R SCA NNER FAULT LOG The CLEAR SCANNER FAULT LOG option is f or use by the Custom er Service Engineer only and requires the entry of the diagnostic pas sword. It allows the Custom er Service Engineer to eras e the contents of the Scanner Fault Log.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 103 Main Menu (continued) COM PONENT T ESTS The COMPO NENT TEST S option of the SCANNER DIAGNO STICS menu provides a sub- menu of the f oll.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 104 Main Menu (continued) MOT OR SPEED The MO TOR SPEED option is f or use by the Custom er Service Engineer only and requires the entr y of the diagnostic password.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 105 Main Menu (continued) SENSORS Select the SENSORS option to disp lay the cur rent state of the Scanner optical paper sens ors, calibration hom e sensor, and the thic k docum ent sensor. To dis play the status of the sensors : 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 106 10. To c heck the status of the thick document sens or: a. Raise the T hick Docum ent Lever. The s tatus of the sensor w ill change fr om NO to YES. b. W hen f inished viewing the status of the thick document s ensor, lower the Thic k Docum ent Lever.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 107 Main Menu (continued) MOTOR COMMUNICAT IONS The MOT OR COMMUNICAT IONS test is for use by the Custom er Service Engineer only. How ever, user access is per mitted in the event that Service instructs the us er to perform this test.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 108 Main Menu (continued) DOCUMENT MOT OR This option allow s you to stop and start the docum ent handler m otor. W hen y ou select this option, the DOCUMENT MOT OR screen is display ed. To run the DO CUMENT MOTO R diagnostic: 1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 109 Main Menu (continued) LAMP Select the LAMP option to turn the lam p on or off and obtain a feedback f rom the illumination s ensor. To run the LAMP diagnos tic: 1. Press the Me nu key . The MAIN MENU s creen is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 110 Main Menu (continued) CALIBRATION MO TOR Select the CALIBRAT ION MOTOR option to s et the calibration zone motor. To run the CALIBRAT ION MOT OR diagnostic: 1. Press the Me nu key . The MAIN MENU s creen is displayed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 111 Main Menu (continued) REA D NVR The READ NVR option allows the exam ination of the contents of the non- volatile RAM (NVR). T he service center may ask you to provide this inform ation when calling for service.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 112 Main Menu (continued) P ASSW ORD The PASSW ORD option of the DIAGNOSTICS m enu is for us e by the Custom er Service Engineer only. It allows the Customer Service Engineer to enter the password f or access to pas sword-protected diagnostic functions.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 113 Job Accounting NOTE : The JOB ACCO UNTING featur e is included in the Sy nergix 8830 and 8855 Digital Solutions.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 114 Job Accounting (continued) Job A ccounting Mode menu The JO B ACCOUNTING MO DE menu allows the system adm inistrator to access the function for enabling or disabling the Job Accounting Mode at the Scanner.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 115 You must enter the Us er ID code assigned to you by the System Adminis trator. The ac count can be an alphanumer ic. To enter a num eric account, pres s a numeric key once. To enter an alpha charac ter, press the numer ic key associated with the desired letter.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 116 Job Accounting (continued) Over the netw ork . W hen Job Ac counting Mode is enabled the system exam ines the incom ing job for a valid account number . If none is found, the j ob is rejected, and an error page is printed.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 117 Cleaning and maintenance - Scanner For the Scanner to do its best job, the Platen Glass , Document Drive Rolls , Back er Roll, Calibration Strip, and Docum ent Feed Tray must be k ept clean.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 118 Cleaning and maintenance - Scanner (continued) Cleaning th e Platen Glass and Document Driv e Rolls Perfor m the following steps daily : 1. Open the Top Cover . 2. Dampen a c lean, lint-free towel (600S4372) with platen glass c leaning fluid (X erox 43P81).
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 119 Problem solving This section contains a problem -solving table and an er ror mes sage table for help in resolving problem s with the Sy nergix Sc an Digital Solution. Identify the problem you are experiencing and f ollow the step(s) indicated in the table for f ixing the problem.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 120 Table 7. Problem-solving table Problem First solution to try Second solution to tr y Third solution to try Pow er on The Ex posure Lamp does not illuminate when the Scanner is switched on.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 121 Table 7. Problem-solving table Problem First solution to try Second solution to tr y Third solution to try Power on (continued) Corrupted or unc lear mess ages after powering the sc anner off then on.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 122 Table 7. Problem-s olving table (continued) Problem First solution to try Second solution to tr y Third solution to try Scanner control The Sc anner does not scan when a docum ent is inserted.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 123 Table 7. Problem-s olving table (continued) Problem First solution to try Second solution to tr y Third solution to try Document feed The Sc anner will not accept a thin docum ent (less than .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 124 Table 7. Problem-s olving table (continued) Problem First solution to try Second solution to tr y Third solution to try Document feed (continue d) Not Ready M edia Jam Refer to Cleaning the Platen G lass and Docum ent Drive Rolls.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 125 Table 7. Problem-s olving table (continued) Problem First solution to try Second solution to tr y Third solution to try Image quality Vertical lines and streaks are visible in the copy. Clean the Platen Glass.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 126 The error messages shown in the table below will display on the Scanner C ontrol Panel.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 127 Table 8. Erro r messages Error message Probable cause Corrective act ion CONTRO LLER FAULT - 50000011 - SCANNED IMAGE LOST The Controller was unable to process the docum ent. The scanned im age was not found on the hard dis k.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 128 S pecifications Speed 8825 8830 8855 2 inches per s econd standard 4 inches per s econd optional standard standard 1 inch per sec ond color optional optional optional Input Dcoument Maxim um docum ent: 42” x 100 feet (1.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 129 Appendices A ppendix 1 Table 9 below shows the m inimum and max imum scanning speeds f or Line, Mixed, and Photo m odes at various resolutions . NOT E: Speeds are given in inches per sec ond (IPS) and centim eters per second (c m/s).
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 130 Appendices (continued) A ppendix 2 Paper sizes supported by the 8825, 8830, and 8855 Printers and the Acc XES Controller with Firm ware 7.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 131 Appendices (continued) Table 10. Prin ter paper sizes Paper size 8825/8830 8825/8830 8855 ISO A0 841 x 1189 m m X X ISO A1 594 x 84.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 132 Appendices (continued) A ppendix 3 Table 11 below shows roll s iz es supported by the 8825, 8830, and 8855 Printers.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 133 Appendices (continued) A ppendix 4 Default f onts installed in the AccX ES Controller with Firmware 7.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 134 Appendices (continued) A ppendix 5 File for mats suppor ted by the Acc XES Controller with Firm ware 7.5 are shown in the list below. • CalComp 906/907/PCI • HP-GL (HP7585/6) • HP-GL/2 • HP-RTL • TIFF 6.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 135 Appendices (continued) A ppendix 6 The Ac cXES UP8 Controller (8855 Digital Solution) has four LED status indicators as shown in Table 12 below. Table 12. UP8 Co ntroller LED status ind icators LED Number Color Indicated Condition LED 1 Green "Ready .
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 136 Appendices (continued) A ppendix 7 Appendix 7 shows the str ucture of the Main Menu. T he menu tree below shows the top level of the Main Menu. T he pages that follow contain m enu trees f or each of the four top-level options.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 137 Appendices (continued) The m enu tree below shows the structur e of the Configuration option of the Main Menu.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 138 Appendices (continued) The m enu tree below shows the struct ure of the Sy stem Inform ation option of the Main Menu.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 139 Appendices (continued) The m enu tree below shows the struc ture of the Sy stem Adminis tration option of the Main Menu.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 140 Appendices (continued) The m enu tree below shows the structur e of the Diagnostics option of the Main Menu.
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 141.
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An important point after buying a device Xerox 8830 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox 8830 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox 8830 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox 8830 you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox 8830 will certainly help you make a decision on the purchase.
If you already are a holder of Xerox 8830, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox 8830.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox 8830. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox 8830 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
