Instruction/ maintenance manual of the product 5222 Xerox
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User Guide ME3612E4-1 System Administration Guide X E3022EN0-1.
© 2007 by Fuji Xer ox Co., Lt d. All rights reserved . Copyri ght protecti on claim ed incl udes all for ms and m atters of co pyright ed materi al and informa tion now al lowed by statutory o r judi.
3 T able of Content s 1 Befor e Using the Ma chine ....... .... ....... .... ....... ...... ..... ...... ....... .... ....... ... 13 Xerox We lcome Cent er ........ ....... .... ....... .... ....... ...... ..... ....... ...... ..... ...... . 1 3 Serial Numb er .
4 Act ive Jo bs ..... .... ....... ..... ...... ....... .... ....... ...... ..... ...... ..... ....... ...... ..... ...... . 4 0 Com plete d Job s .... ...... ....... .... ....... ....... .... ....... .... ....... ...... ..... ...... ....... ... 41 Secu re P rint J obs & More .
5 Water mark ... .... ....... ...... ..... ...... ....... .... ....... .... ....... ....... .... ....... ..... 7 6 Other Set tings ....... ...... ..... ...... ..... ...... ....... .... ....... ....... .... ....... .... ... 7 7 Copy S ervice Setti ngs .
6 Create Job Flow Sheet ................ ......... ......... ......... ......... ......... ...... 125 [Mailbox - Link Job Fl ow Sheet to Mailbox] Scr een .... ......... ...... 125 [Cre ate Job Flow Sheet] Scr een ...... ..... ...... ..... ...... .....
7 Test Acce ss . ..... ...... ....... .... ....... .... ....... ....... .... ....... .... ....... ...... ..... ... 150 Selec ting T ransp ort Prot ocol s ... .... ....... ...... ..... ...... ....... .... ....... .... ....... . 15 1 Screen Layout .....
8 SMB Inst allat ion ...... ....... .... ....... ....... .... ....... .... ....... ...... ..... ...... ....... . 2 52 TCP/ IP (LPD or Port 9100) ... ..... ...... ....... .... ....... .... ....... ....... .... ....... ..... 255 Info rmati on Che cklis t .
9 Scan to P C Set up (FT P) ... .... ....... ...... ..... ...... ..... ...... ....... ..... ...... ....... ... 28 3 Prer equisi tes fo r Scan to PC Set up (FT P) .. ...... ..... ...... ..... ...... ..... ... 283 Procedure for Scan to PC Setup (FTP) ..
10 Authenticat ion for Job Flow Sheets and Mail boxes ........... ........ ....... .. 310 Job Flow Sheet Types .... .... ..... ....... ...... ....... ...... ....... ..... ...... ....... .... 311 Typ es of Mail boxes .... ...... ..... ...... ....... ..
11 Paper Jams in the Offi ce Finisher LX (Optional ) ........ ....... ....... ...... 351 Docum ent Jams ...... ....... ...... ..... ...... ..... ...... ....... .... ....... .... ....... ....... .... . 353 Staple r Fa ults . .... ....... ..... ...... .
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13 1 Before Using the Machine Welcome to the Xerox family of Work Centre produc ts. This System Administ ration Gui de provides detailed infor mation, t echnical specifica tions and procedures for using the in tegral featu res of the machine.
1 Befor e Using the Mach ine 14 Languag e Displayed on t he T ouch Screen The language of the touch screen can be changed in the foll owing two ways: • To change the language for tempor ary use, press the <Langu age> button on the control panel, and then sel ect the requir ed language.
Conventi ons 15 T ext in [Square Brac ket s] Indicates the names of the screens, ta bs, buttons, feat ures, and option cat egories . Square brackets are also u sed when referring to fil e and folder names on a PC. For example: • Select [Origi nal Type] on the [Image Quali ty] screen.
1 Befor e Using the Mach ine 16 Related Informa tion Sources The foll owing sou rces of i nformation are av ailable for t he machine . User Guide This guide is int ended for general user s and describes how to use the features of the machine, such as copy, scan, and fax.
17 2 Paper an d Other Media The machine i s desi gned to use various paper types and ot her medi a. This c hapter provides i nformation on loa ding paper and ot her types of media i nto t he machine . Loading Pape r The machine can be equipped with various paper trays.
2 Paper and Other M edia 18 NOTE: When chan ging t he size or type of st ock in the tra y , refer to Paper T ray Settings in the Set ups chapter on p age 70. 3. Load the p aper neatly and ti ghtly against the lef t-hand si de of the tray . NOTE: Do not load p aper above the maxim um fill li ne.
Load ing Pape r 19 NOTE: Always l oad p aper int o the tra y in the orient ati on shown i n the di agram. 3. Close the tray . The elevator rises and posi tions the paper f or use . Byp as s T ray (T ray 5) The bypass tr ay allows yo u to use a variety of paper types.
2 Paper and Other M edia 20 High Cap acity Feeder (T r ay 6) The High Capacity Feeder (Tr ay 6) allows you to load up to 2,000 sheets of paper. NOTE: Y ou cannot load custom s ize p aper into the High Cap acity Feeder . 1. Pull out T ray 6. 2. Remove the screw from the guide at the back of the tray , and remove the gui de fr om the tr ay .
Load ing Pape r 21 6. Pull up the end-gui de lev er along th e slot (1), a djust the positi on of the lever t o the size of the paper (2), and then push the lever back i nto it s positio n (3). NOTE: Do not use the slot at the lef t of the 8.5” slot on the end gui de.
2 Paper and Other M edia 22 En vel ope T r ay The Envelope Tray allo ws you to stack up to 43 mm of envelopes. NOTE: Insert the Envelope T ray in the slot for T ray 1 only . Insertin g the Envelope T ray in any ot her slot will damage it . 1. Pull out the Envel ope T ray .
Storing and H andlin g Paper 23 S toring and Han dling Paper Always use high qualit y, xerogr aphic grade paper in the machi ne. Damaged, cur led, or damp paper can cause j ams and image quali ty problems.
2 Paper and Other M edia 24 O : Availabl e blank : No t available 7.25 × 1 0.5” 184.2 26 6.7 SEF O LEF O O O O 8.5 × 1 1” 215.9 27 9.4 SEF O O LEF O O O O 8.5 × 13” 215.9 33 0.2 SEF O O 8.5 × 14” 215.9 35 5.6 SEF O O 1 1 × 17” 297. 4 431.
Suppor ted Pape r Siz es and Types 25 Output T rays/Duplex Module - Standard S izes O : Available blank : Not av ailabl e Pape r S ize Dimensi ons (mm) LEF/ SEF Center T ray Lef t S ide Tr a y Integrated Office Finis her Office Finish er LX Duplex Module A6 105.
2 Paper and Other M edia 26 Paper T rays - Non-st andard Sizes Output T rays/Duplex Module - Non-st andard Size s Supported Paper T ypes The following t able lis ts the paper types supp orted by each paper tray , duple x module, and the finisher.
Suppor ted Pape r Siz es and Types 27 O : Available blank : Not av ailabl e *1: Plain Reload refe rs to paper alread y printed on one side. NOTE: When print ing onto p ostcards or env elopes, Extra Heavywei ght shoul d be selected, and the si ze should be specified.
2 Paper and Other M edia 28 Output T rays/Duplex Module O : Availabl e blank : No t available *1: Plain Re load refers to paper already printe d on one side.
29 3 Maintenance This chapter des cribes the main tenance tas ks that ar e requir ed periodical ly to mainta in the machine in proper worki ng order. Ordering Su pplies A variety of suppli es ar e availabl e for t he machine, includi ng machine-s pecific consumables such as a toner ca rtridge, a drum cartridge, staple cartridg es and refill s.
3 Mainten ance 30 Document Glass and Document Feeder Glass Clean the document cover and document glass monthly t o prevent s treaks, s mears, and other mark s from appeari ng on copi es or pri nts. I f the opti onal do cument feeder i s install ed, also clean the fil m and document feeder glass.
Replac ing the Dr um Cartri dge 31 Removing the O ld Drum Cartridge 1. Make sure t hat the machine is not operating, and open the front cover . 2. Open the byp ass tray and then Cover A whi le lif ti ng up the release lev er .
3 Mainten ance 32 3. Insert the cart ridge as shown in the illust ration, and sl ide it into the machine until i t clicks. 4. Pull the cartridg e tape strai ght out without breaking it . 5. Push the car tridge agai n to ensure it is posi tioned correctly .
Replac ing th e Toner Ca rtridge 33 Replacing the T oner Cartridge The toner c artridge is a customer replaceabl e unit. The touch screen will di splay a message when the cartridg e needs to be repl aced. Removing the O ld T oner Cartridge 1. Make sure t hat the machine is not operating, and open the front cover .
3 Mainten ance 34 Insertin g the New T oner Ca rtridge 1. Remove the new toner cartridge from the box. Before removi ng the cartridge from the bag, shake it from side to side to evenly distr ibute the toner inside. 2. Insert the cart ridge as shown in the illust ration, and sl ide it into the machine until i t clicks.
Loading Sta ples in the O ffice Finish er LX (Optiona l) 35 3. After removing the st aple cartri dge, check the in side of the fini sher for any remaini ng staples. 4. Pinch bot h sides of the empty stap le case with your fingers (1), and remove the st aple case fr om th e cartri dge (2) .
3 Mainten ance 36 1. Make sure that the machine is not operati ng, and open the front cover of the finisher . 2. Hold the stapl e cartridge by t he lever R1 and pull it to the r ight. 3. Hold the stapl e cartridge by t he orange lever and r emove it from the finis her.
Loading th e Book let Staple s in the Office Finis her LX (Opt ional) 37 Loading th e Booklet St aples in t he Office Finishe r LX (Option al) If the opt ional Booklet Maker is i nstalled, a message appears on the touch sc reen when the unit runs out of st aples.
3 Mainten ance 38 message stati ng to empty the container appears aga in, a nd this c an cause a breakdown of the machine. NOTE: Make sure you empty the hole punch waste cont ainer when the power is on. If you empty the cont ainer when the power is of f, the machine wil l not recogniz e that the contai ner has been emptied.
39 4J o b S t a t u s This chapter cont ains informat ion on the job st atus screens and the f eatures avail able. Job St atus This featur e allows y ou to chec k the progr ess of inco mplete jobs, or displ ay the d etailed informati on of completed jobs.
4 Job St atus 40 Active J obs This screen all ows you to view incomplete jobs that are waiting, i n progress, or suspended. It al so allows you to view Secure Prin t, Sample Set, or Delay ed Print documents that are cur rently stored in the machi ne. You can see job attrib utes or promote/del ete jobs.
Complete d Jobs 41 Delete Cancels a job that is being processed or on hold, or deletes a stored document from the machine’s memory. Promote Job Promotes a j ob to be p rocessed immediately after the one bei ng pro cessed. Last Original Indicates the current scan batch is th e last in a job to be scanned.
4 Job St atus 42 Job Attributes Select a job o n the [Complet ed Jobs] s creen to di splay the j ob attribut es. The at tributes displayed vary dependi ng on t he type of job. Show Children J obs Select thi s butt on to show all child job s for t he select ed job.
Secure Pri nt Job s & More 43 Charge Print The Charge Print f eature temporar ily stor es documents on the machi ne per billi ng ID. The feature p revents unauthorized printing by requiri ng users to lo g in to the machine before print ing.
4 Job St atus 44 Private Char ge Print The Privat e Charge Print featu re temporari ly store s documents per user ID, unti l a use r logs in and manually pr ints them from the machine’ s control panel . This feature only displays documents of a logged -in us er, and t hus prov ides se curity an d priv acy to documents stored in the machine.
Secure Pri nt Job s & More 45 3. Select [ Document List ]. 4. Enter t he p asscode f or t he user ID, and sel ect [Confirm]. 5. Select a document to pri nt or de lete. 6. Select t he requir ed opti on. Refresh Refreshes t he displayed infor mation.
4 Job St atus 46 • Select All - Sel ects all documen ts in the list. • Delete - Dele tes a document selected in the list. • Print - Prints a document select ed in the list. After p rinting, the document will be deleted. Delayed Print This feat ure allo ws you t o store doc uments on the ma chine for print ing at a later t ime.
Secure Pri nt Job s & More 47 Pages Displays t he number of pr inted, sc anned, sen t, or r eceived pages . Select All Selects all t he documents in the [Public Mailbox] . Print Prints a document s elected in the list . Delete Deletes a document select ed in the list.
4 Job St atus 48 Address Book Displays a page whi ch allows you to select a r ecipient from t he Address Book. For informati on on how t o select a r ecipient from the Address Book, r efer t o the Fax chapt er in the User Guide.
49 5 Machine S t atus This chapter descr ibes how to chec k the machine s tatus, bil ling met er, and status of consumables. It also descri bes how to print va rious report s/list s and how to access the System Administra tion mode.
5 Machi ne Stat us 50 1. Press the < Machine S t atus> button on the control p anel. 2. Select the [Machine Informati on] tab. 3. Select the requir ed option. General Info rmation This featur e allows you to view user support informati on, the machine ’s serial number and configurat ion, and the sof tware versions of the machine components.
Machi ne Information 51 Print Mode This feature al lows you to change the default printer mode and emula tion parameter settings. For th e lists of emulati on parame ters and t heir values, r efer to Emulation Par ameters in the Appen dix cha pter on page 427.
5 Machi ne Stat us 52 1. Select [Setup] on the [PDF] screen. 2. Enter a 3- digit p arameter item number in the [It em Number] field. 3. Select [Chang e V alue] to cha nge the display ed valu e, or sel ect [ Confirm] i f no change is required. 4. If you sel ected [Change V alue], enter the requ ired v alue i n the [New V a lue] f ield.
Machi ne Information 53 1. Select [ Print Repor t s] on the [Machine I nformation] scre en. Job S t atus/Activity Report NOTE: When Serv er Fax is enabled, the [Jo b S tat us] feat ure is di splaye d instead of the [Job S tatus /Activit y Report] f eature, and the [Acti vity Report ] and [S tored Document List] options ar e not available.
5 Machi ne Stat us 54 Printer Report s 1. Select [Printer Reports] on the [Print Rep ort s] screen . 2. Select the requir ed option. Use the scroll bars to swi tch between screens.
Machi ne Information 55 Reports • Configurati on Report - Lists common sett ings, such as har dware config uration, network informat ion, and print and copy feature settings. • Scan/Fax Confi guration Rep ort - Lists setti ngs specifi c to fax and s can feat ures.
5 Machi ne Stat us 56 Mailbox List 1. Select [Mailb ox List] on the [Print Rep ort s] screen . 2. Select the requir ed option. 3. Select the <S tart > button on the control p anel. Mailbox List Lists the mailbox set tings and proce dure when storing data in the mailbox.
Machi ne Information 57 Automatically Printed Repor t s/ List s This section descr ibes the variou s reports/l ists that can be pri nted automatical ly. Job History Report Lists the last 50 jobs processed on the machine. For more information, ref er to Job History Repo rt on page 73 .
5 Machi ne Stat us 58 Fax Receiving Mode This feat ure all ows you t o set the f ax recep tion mode t o [Manual Receive] or [Aut o Receive]. NOTE: This feat ure is not disp layed when Server Fax is enabled . 1. Select [Fax Receivin g Mode] on the [Machine Infor mation] screen.
Billing Info rmation 59 Billing Inform ation This tab allows you to vi ew the billing meter inf ormati on. For more informati on, refer to the followi ng: Billing Infor mation – p age 59 User Account Bill ing Inform ation – page 5 9 1. Press the <Machin e S tatus> button on the contr ol p anel.
5 Machi ne Stat us 60 To o l s On the [Tools] sc reen, the System Admini strator can change various def ault presets on the machin e, register mailboxe s and job flow sheet s, and confi gure authenti cation and security featur es. To access al l feat ures on this scr een, you must enter the mach ine in t he Syst em Administra tion mode.
Tools 61 Accounting This menu allows you to configur e accounting fu nctions and view jobs perfor med by each account. For more informati on on the features avail able, refer to Accounting on page 132 . Authentication/Security Set tings This menu allows you to set up the authe ntication and security features.
5 Machi ne Stat us 62.
63 6S e t u p s This chapter descr ibes how to change th e various default s preset on th e machine, how to register the various items such as mailboxes and destinations, and how to configure or change the System Administrat or settings.
6S e t u p s 64 2. Configure a Feature 1. Press the < Machine S t atus> button on the control p anel. 2. On the Machine Status screen, select the [Tools] t ab. 3. Select a menu item from the main menu displayed on the l eft side of the [T ools] screen.
Main Menu on the [Tools] Screen 65 Main Menu on the [T ools] Screen The main menu, di splayed on the left side of t he [Tools] screen, prov ides t he followi ng menu ite ms. Refer to the respect ive sec tions for detai ls. [ Setup] i s also a vailabl e for general users.
6S e t u p s 66 Mac hine Cl ock/Time rs This feature allows you to set the correct date, ti me, and other rel ated values . 1. Select [Machine Cloc k/Timers] in the [Features] menu. 2. Change the requ ired s etti ngs. Use the si de tabs to swi tch between screens.
Syst em Sett in gs 67 Auto Job Release Specifies whether t o automatica lly releas e the current job to allow executi on of the next job, if a probl em such as a paper j am interrupt s the current copy or sca n job and is n ot resolve d within the selec ted period of time.
6S e t u p s 68 Fault Tone Specifies the volume le vel of the tone generate d when a job did not finish proper ly. Alert Tone Specifies the volume le vel of the tone generate d when a job is suspended due to an error. Out of Paper Warning Tone Specifies the volume level of the tone generat ed when t he machine runs ou t of paper .
Syst em Sett in gs 69 Service Screen Default Specifies the defaul t feature s to be displayed when cancel ing the Ener gy Saver mode. Use the scroll buttons to switch between screens. Service Screen After Auto Clear Specifies the screen to be di splayed after th e machine performs Auto Clear.
6S e t u p s 70 Paper T ray Settings This feat ure al lows yo u to c onfigure v arious settings for trays, and for paper t o be loaded in the tray s. 1. Select [Paper T ray Settings] in the [Features] menu. 2. Change the requ ired s etti ngs. 3. Sel ect [ Clos e].
Syst em Sett in gs 71 Paper Tray Attribute s During Loading Specifies whether to display th e paper tray at tributes on th e control panel when the tray is opened t o load paper. This sett ing do es not apply to Tray 5 (Bypass). Paper Tray Priority Specifies the paper tr ay priorit y for Auto Tray Switching.
6S e t u p s 72 Image Qualit y This feat ure al lows you t o confi gure v arious set tings to adjust the qual ity of scann ed data. 1. Select [Image Quality] in the [Features] menu.
Syst em Sett in gs 73 Job History Report Specifies whethe r to automatical ly prin t a Job History Report for every 50 jobs. Activity Rep ort Specifies whethe r to automatical ly prin t an Activity Repor t for every 100 fax jobs. An Activity Report shows the r esult of tran smissions and recept ions.
6S e t u p s 74 • Print when deliv ery fail s Prints a “Transmissi on Report - Job Undeli vered” for a tr ansmission fai lure. File Transfer Report - Fax Server Allows you to set whether to print a transmi ssion report after the machine sends scanned data using the Serv er Fax servic e.
Syst em Sett in gs 75 Delete All Data This featur e allows you to del ete all document data on the machine. Select [ Delete All Data], and then sele ct [Start] . Then select [Yes] to execute deleti on. After the del etion finishes, you need t o swit ch the machine off and t hen on.
6S e t u p s 76 5. Select [Adjust ] to apply the sett ings. 6. Select [Sample Printout ] and then selec t the tray again, t o output a sample printout.
Syst em Sett in gs 77 Force Water mark - Client Print Specifies whether to al ways enable t he Watermark fe ature for p rint jobs submitt ed from client computer s. Force Water mark - Mailbox Print Specifies whethe r to always enable the Watermar k feature for Mail box Print jobs.
6S e t u p s 78 Odd Page 2 Sided Specifies whether to add a blank pa ge to a document that co ntains an odd number of pages, so that the document prin ts as an even number of pages. Paper Size Settings Specifies the paper si ze table used when the machin e is set to detect standard si zes of documents and recordi ng media automati cally.
Syst em Sett in gs 79 O : Availabl e Blank: N ot avail able Size Width (mm) Length (mm) Document Gla ss Docum ent Feeder A/B Ser ie s (8 x 13 ”) A/B Ser ie s A/B Ser ie s (8K/ 16 K) A/B Ser ie s (8 .
6S e t u p s 80 *1: When sca nning mi xed sized or igina ls, automat ic size detect ion is n ot avai lable. • Paper Size The machine automatical ly recogni zes the sizes l isted on t he followin g p.
Syst em Sett in gs 81 O : Availabl e Blank: N ot avail able Size Width (mm) Len gth (mm) T ray 1, 2 T ray 3 & 4 (T wo T ray Module) T ray 1 (Envelope T ray) T ray 3 & 4 (H CTT) A/B Series (8 x.
6S e t u p s 82 O : Availab le Blank: Not avail able Size Width (mm) Length (mm) T ray 6 (HCF) A/B Series (8 x 13”) A/B Series A/B Series (8K/16K) A/B Series (8 x 13” /8 x 14”) Inch Se ries A5 SEF 148.0 210.0 A5 LEF 210.0 148.0 5.5 × 8.5” LE F 215.
Syst em Sett in gs 83 Millimeters/ Inches Specifies [Millimeter s] or [Inches] as the uni t for enteri ng document or scan sizes. Tray 1 Configuration Specifies whether Tray 1 is use d as the s tandard paper tray, or is r eplaced wit h the Envelope Tray (opti onal).
6S e t u p s 84 Country Specify the country code fo r the line type used in your area. NOTE: When set ting up Fax options, users in European countr ies and North American countri es may be required to set the country code for the line. Als o refer to “Country Cod e for Fax Opti on” in t he Fax chapter of the Use r Guide.
Syst em Sett in gs 85 Copy Default s This featur e all ows you to s et the defaul t for each copy feat ure. The copy sett ings are returned t o the default s set her e when t he power is swi tched on , when the Energy Saver mode is cancelled, o r when the <Clear All> but ton is presse d.
6S e t u p s 86 Edge Erase - Left & Right Edges Specifies the defaul ts f or le ft and r ight margins of the [Edge Erase] feature on the [Layout Adj ustment] screen. Se t the margins withi n the ran ge of 0-50 mm (0-2.0 i nches) using the scrol l buttons.
Syst em Sett in gs 87 Annotations - Stored Comment Specifies the defaul t text str ings for [Comment] in the [Annotation s] featur e on the [Output Format] scr een. Annotations - Comment - Position Specifies the defaul t for [Comment] > [Position] in the [An notations] feature on the [Output Format] scr een.
6S e t u p s 88 Bates Stamp - Position Specifies the defaul t value for [Posi tion] disp layed when [Bates St amping] is selected for [Page Number] under [Ann otati ons] on the [Output Format] tab. Sample Job Specifies the defaul t for the [ Sample Job] feature on the [J ob Assembly] screen.
System Settings 89 Fine-tune 100% Specifies the actual magnification ratio fo r making copies on the document glass when [100%] is selected on the [Reduce/Enlarge] screen. Fine tune the value in the range of 98.0 to 102.0%. Pseudo-Photo Gradation Mode Specifies whether to perform gradation level co rrection for documents containing photographs.
6S e t u p s 90 •C u s t o m S i z e Specifies a user-def ined si ze set u sing t he scrol l butt ons. Reduce/Enla rge Pres et s This feat ure all ows you t o assi gn preset magni ficati on buttons. These are di splayed when you select [Pr oportional %] in the [Reduce/Enl arge] feat ure on the [Copy] scr een.
Syst em Sett in gs 91 3. Selec t [Close ]. USB Specifies whethe r to enable the USB port and configu res the port settings . • Port Status Specifies whether to enabl e the USB port. • Print Mode Specifies the PDL to be used for print jobs. Only pre-i nstal led PDLs are available.
6S e t u p s 92 SNMP Specifies whether to enable the SNMP agent. FTP Client Specifies whether to enable the FTP Client port. Receive E-mail Specifies whether to enable the mail rec eiving port. Send E-mail Specifies whether to enable the mail transmi ssion port.
Syst em Sett in gs 93 IPv4 - IP Address Resolution Specifies how to get an I Pv4 address for the machine. Selec ting [STATIC] al lows you to manually configure the I Pv4 set tings. IPv4 - IP Address Specifies the IP address in IPv4 format. IPv4 - Subnet Mask Specifies the subn et mask in IPv4 format .
6S e t u p s 94 1. Select [Machine’ s E-mail Address/Host Name] in the [Features] menu. 2. Change the requ ired s etti ngs. 3. Sel ect [ Clos e]. E-mail Addr ess Specifies the e-mai l addres s of the machin e. Enter an address of up to 128 charac ters.
Syst em Sett in gs 95 HTTP Proxy Server Login Name Specifies the HTTP proxy server login name. HTTP Proxy Server Password Specifies the HTTP proxy server password. Enter a password and then re-enter the password for con firmation . HTTPS Proxy Server Name Specifies the HTTPS proxy server na me.
6S e t u p s 96 • POP Password Encryption Specifies whether to enabl e the POP password encryption using APOP. SMTP Server Sett ings Specifies the SMT P server setti ngs. Use the scrol l buttons to swi tch betwee n screens. • SM TP Se rver Name / IP A ddre ss Specifies the domain name or I P address of the SMTP server.
Syst em Sett in gs 97 • Server Response Time-Out Specifies the ti me-out value for a response from the serv er. • Search Time-Out Specifies the ti me-out value for user search on the serv er. Kerberos Server Setting s Specifies the Kerberos server s.
6S e t u p s 98 • HTTP - SSL/TLS Communication Specifies whether to enabl e SSL/TLS communications. • HTTP - SSL/TLS Port Number Specifies the SSL/TLS c ommunicati ons port number. • LDAP - SSL/TLS Communicat ion Specifies whether to enabl e SSL/TLS communication usi ng LDAP.
Syst em Sett in gs 99 • Device C ertif icate Specifies t he certif icate for the PDF/XPS si gnature. For informat ion on certi ficates , refer to Security - Encr yption/Digit al Signature on page 297 .
6S e t u p s 100 • IEEE 802.1x Specifies whether to enabl e IEEE 802.1x authenti cation. • Authenticat ion Met hod Specifies th e IEEE 802. 1x authenti cation met hod. • Login User Name Specifies the logi n user name for I EEE 802.1x authenticat ion.
Syst em Sett in gs 101 Allocate Memory This feature al lows you to specif y memory capacit ies required fo r print ing and for the receive buffer for eac h interf ace. 1. Select [ Allocate Memory] in the [Features ] menu. 2. Change the r equire d settings .
6S e t u p s 102 Receiving Buffer - Net Ware Specifies the i nput buffer memor y capacity for the NetWare i nterf ace within t he range of 64-1024 KB i n 32 KB incr ements usi ng the scrol l buttons or the numeric k eypad.
Syst em Sett in gs 103 Receiving Buffer - Port 9100 Specifies the input buffer memory capacity for Port 9100 interf ace within the range of 64-1024 KB in 32 KB increments using the scr oll buttons or the numeric keypad.
6S e t u p s 104 Print User ID Specifies whether to print the user ID an d the p osition t o pri nt the I D, when print ing using a pr inter dr iver t o distin guish bet ween user s. The user ID i s a maximum of 64 characters set by the printer driver .
Syst em Sett in gs 105 Scan Servi ce Sett ings This section descr ibes the featur es that allow you to configur e or change machine settings specif ic to the scan featur es. For more info rmation, ref er to the followi ng. NOTE: When the Server Fax servi ce is enabled, [Scan Service Setti ngs] is displayed as [Scan/Fax Servic e Settings].
6S e t u p s 106 Background Suppressi on Specifies the defaul t for the [ Background Suppres sion] fea ture on the [Advanced Settings] sc reen. Original O rientati on Specifies the de fault for the [ Original Ori entation] f eature on the [Layout Adju stment] screen.
Syst em Sett in gs 107 Original Size Default s This featur e allows yo u to configur e or change the original s ize butt ons on the [Ori ginal Size] feature on the [ Layout Adjust ment] scr een. 1. Select [Or iginal Size Def aults] in the [Featur es] menu.
6S e t u p s 108 Reduce/Enla rge Pres et s This featur e allows you to conf igure or change the reduction/enl argement rati o buttons that appear when [Pro portio nal %] is selected for t he [Reduce /Enlarge ] feature on the [Layout Adj ustment] screen .
Syst em Sett in gs 109 Fax Service Settings This sectio n describ es the feat ures that allow you to c hange the defa ult setti ngs for the fax mode. For more inf ormation , refer to t he fol lowing: .
6S e t u p s 110 1. Select [Fax Defaul ts] in t he [Features] menu. 2. Change the requ ired s etti ngs. Use the scroll butt ons to switch between screens. 3. Sel ect [ Clos e]. Lighten/Darken Specifies the def ault for t he [Ligh ten/Darken] f eature on the [ General Setti ngs] screen.
Syst em Sett in gs 111 Fax Control This feature al lows you to conduct operati onal control of the various fax fea tures. 1. Select [Fax Control ] in the [Features ] menu. 2. Change the r equire d settings . Use the s croll but tons to switch between screens.
6S e t u p s 112 – If non-standar d siz e documents are scanned – If B4-siz e documents are sc anned with [Paper Size Setti ngs] set to [Inch Seri es] Sender ID Specifies whether to notify the remote machine of the machine’s G3-ID (fax number) when you send documents with G3 in the [Communication Mode].
Syst em Sett in gs 113 Tray for Printing Incoming Faxes Specifies th e trays for inc oming faxes. You can selec t one or more trays except Tray 5 (Bypass). If t he trays selecte d here run out of paper, Tray 5 (Bypass) is use d. 2 Pages Up On Receipt Specifies whethe r to print consecut ively received two document s onto one page.
6S e t u p s 114 Maximum Stored Pages Specifies the maxi mum number of pages that c an be stored in memory when you copy documents. Sel ect a number in the range f rom 1 to 9 99. Mailbox Receive Display Pri ority 1 to 3 Specifies the di splay pr iority to the fa x documents in ma ilboxes.
Syst em Sett in gs 115 1. Select [ Reduce/Enlarge Preset s] in the [Featur es] menu. 2. Change the r equire d settings . Use the s croll but tons to switch between screens. 3. Selec t [Close ]. R/E Preset 1 to 7 •P r e s e t % Specifies the re duce/enla rge ratios assigned to each of the seven buttons.
6S e t u p s 116 Local Name Specifies the l ocal name so that the remote mach ine can identi fy your machi ne. Enter up to 20 characters using the scr een keyboard on the touch screen. The local name will be shown i n the dis play or communicat ion managemen t report of t he destinat ion.
Syst em Sett in gs 117 NOTE: Although [TI FF-S] can b e receiv ed by any remote machi ne support ing Interne t Fax, [TIFF-F] and [TIFF- J] may not be received. When you set to [TI FF-F] or [TIFF-J ], check the capabi lity of the r emote machine in advance.
6S e t u p s 118 E-mail/Int ernet Fax Service S ettings This section desc ribes the featur es that allow you to conf igure or chang e machine settings for sendi ng scanned document s as e-mail attac hments. For more infor mation, refer t o the follo wing.
Syst em Sett in gs 119 Read Receipts Specifies whethe r to request desti nations to send back acknowl edgement when opening e-mail. Print Delivery Confi rmation E-mail Specifies whethe r to automatical ly prin t out transmissi on confirmati on e-mails.
6S e t u p s 120 Mailbox/Stored Document Settings This section desc ribes the featur es that all ow you to configure var ious sett ings for mailboxes c reated for savi ng confident ial incoming fax do cuments or sc anned documents.
Syst em Sett in gs 121 Stored Document Settings This feat ure allows you to select whether documents stored i n a mailb ox are automatically del eted. You can set how long documents are kept and what time they are deleted. You can also select whet her indi vidual doc uments are delet ed or not.
6S e t u p s 122 Pool Server Specifies whether to use a pool server. Pool Server Login Method Specifies the pool server log in method. Select ing [Show login screen] displays a logi n screen to ente r the login name and the password ea ch time the machine a ccesses the pool serve r.
Setup 123 4. On the screen displa yed, select [On] or [ Of f] under [Chec k M’box Passcode]. NOTE: If you select [On], go to st ep 5 to regi ster a p asscode. The machine wi ll not all ow the mailbox to be accessed unl ess the regis tered p assco de is enter ed.
6S e t u p s 124 1. Select [Link Job Fl ow Sheet to Mailbox] on t he [Mailbox XXX – Create/Delet e] screen. 2. Change the requ ired s etti ngs. 3. Sel ect [ Clos e]. Cut Link Removes linkage with a job flow sheet if any linkage has already been made.
Setup 125 Assign/Change Icon Selecting this but ton and then selecti ng a job number allows you to gi ve an icon to the job number. Create Job Flow Sheet This featur e allows y ou to creat e and edi t job fl ow sheets. Job flow sheets are da ta that defines how to pro cess scann ed documents or docume nts stored in mai lboxes.
6S e t u p s 126 Create Displays the [Cr eate Jo b Flow Sheet] screen . Edit/Delet e Displays the [Sho w Details] screen. • Delete - Dele tes the selected j ob flow sheet. • Copy - Allows you to create a new job fl ow sheet by copying and modifying the selected job flow sheet .
Setup 127 Keyword For use in searching for a job flow sheet on the [Mailbox - Lin k Job Flow Sheet to Mailbox] screen , touch the box under [Ke yword ] t o enter a keyword, or touch [S elect Keyword] to select a keyword from the keywords registered in [J ob Flow Sheet Keywords].
6S e t u p s 128 NOTE: Y ou can program the Address Book with up to 500 destin ations in total. NOTE: When a new Address Book in CSV format is import ed, all t he previous addresses are replaced wit h the new dat a. NOTE: Do not o pen the CSV file using so ftware such as Microsof t Excel.
Setup 129 NOTE: For Ser ver Fax , the avai lable informa tion fields are [ Fax Number] , [Name], a nd [Index] on ly . With [Internet Fax] selected: Resolution Select a r esolution level to be used fo r transm ission, fr om among [Panel], [S tandard (200x1 00 dpi)], [Fine (20 0 dpi)], [Super fine (400 dpi)], and [Supe rfine (600dpi)].
6S e t u p s 130 With [E-mail ] selecte d: S tarting Rate Select a comm unicati on mode from [G3 Auto], and [Forced 4 800 bps]. Th is feature i s not av ailable for Internet Fa x recip ients. However , the sele cted m ode is applied to anoth er Internet Fax mac hine which is us ed as a rel ay st at ion fo r fa x transm ission.
Setup 131 With [Server] select ed: Create Fax Group Recipient s This feature al lows you to group multipl e address numbers. When a group number is specified, documents are then sent to al l address number s regist ered to that g roup. Up to 50 group numbers can be created, each contai ning up to 20 address numbers .
6S e t u p s 132 4. Enter a 3-digit Address Number usi ng the numeric keyp ad on the control p anel. 5. Select [Add to this group]. NOTE: Y ou can use an asterisk t o specify mul tiple Addr ess Numbers at a t ime. If you enter “01*”, Address Numbers fro m 010 to 019 are specifie d.
Accoun ting 133 menu allows you to start confi guring vario us Accountin g settin gs. For more inf ormation, refer t o the f ollowing sections: Create/View User Accoun ts – page 133 View Accounts .
6S e t u p s 134 NOTE: The [Pa sscode] but ton appears when you have chosen the use of a pass code and you have enabled [Login to Local Account s] in [Authent icati on/Security Sett ings]. E-mail Addr ess Allows you t o enter the E-mai l addre ss. The specif ied addr ess is the sende r’s address displayed on the [E-ma il] screen.
Accoun ting 135 1. Select [ Accounti ng], and t hen select [Vi ew Accounts] in the [Group] menu. 2. Select [User Account ] or [Group Account]. If you select [User Account], select also t he User ID to be check ed.
6S e t u p s 136 System Administrator’ s Meter (Copy Jobs) This feat ure allo ws you t o check the Syst em Administr ator’s Copy meter on the scr een and to reset all Syst em Administrator ’s meters. 1. Select [Accounti ng], and the n select [Syste m Administrat or ’s Meter (Copy J obs)] in the [Group] menu.
Accoun ting 137 • Verify User Details - Specifies whether to ver ify user detail s. Select [Off (Keep L ogon Records] to all ow access without veri fying the User ID and Account ID. The entered informati on is log ged on t he machine. Selec t [On] to veri fy use r inf ormation.
6S e t u p s 138 Auto Reset of User Billing Information This scre en allows you to specify when to r eset user bill ing inf ormation. 1. Select [Accounti ng], and the n select [Auto Reset of User Billing Informa tion] i n the [Group] menu. 2. Select the requir ed option, and set the time values accordi ngly .
Authenti cation/S ecurity Set tings 139 1. Select [ Authenticat ion/Sec urity Settings ], and t hen selec t [System Admi nistrator Settings ] in the [Group] menu. Syste m Administrator ’ s L ogin ID This feature al lows you to change the defau lt System Administ rator’s Logi n ID.
6S e t u p s 140 Login T ype This screen allows you to sel ect an authenticat ion type. NOTE: The availabl e options vary dependi ng on the machine configur ation. NOTE: When [ Login to Lo cal Acco unt s] is s elected, authen tication is carr ied out based on the user informat ion set for t he Accounti ng feature.
Authenti cation/S ecurity Set tings 141 Feature Access Specifies whethe r to verify users when they pri nt or retrieve documents stored i n mailboxes. You can select [Unl ocked] or [L ocked] for each mailbox operati on. Create/V iew User Account s This featur e is the same as [Create/ View User Account s] displ ayed under [ Accounting] .
6S e t u p s 142 Allow user to disable active sett ings Specifies whether to permit the group mem bers to disable the Watermark f eature during their user sessio n, when [Allow User to Disable Acti ve Settings] in [Authenti cation/Secur ity Settin gs] is set to [ Enable Activ e Settings].
Authenti cation/S ecurity Set tings 143 NOTE: Once t his se tting i s changed, all t he regist ered i nformati on about us ers, as well as t he mail boxes and job fl ow sheet s li nked to the use rs, are deleted. Before t he deletion, a confirmation message is displayed .
6S e t u p s 144 Receive Control Specifies the recei ve control for externally submi tted jobs. • According to Pri nt Auditro n - The receiv ing contr ol depends on the sett ing made on the machine. The opt ions for [Job Login Success] , [J ob Login Failure] , and [Job without Use r ID] ar e displaye d.
Authenti cation/S ecurity Set tings 145 Active Jobs View This feature al lows you to hide the detail s of active jobs from genera l users, on the [Active J obs] screen in Jo b Status . 1. Select [ Activ e Jobs V i ew] in t he [Features ] menu. 2. Select t he requir ed opti on.
6S e t u p s 146 ensures higher secu rity than [1 Overwrite]. The setting also over writes temporar ily saved data such as copy documents. Scheduled Image Overwrite Specifies how often and when to ov erwrit e data on the har d disk.
147 7 CentreW are Internet Services The CentreWare Internet Services progra m uses the embedded web user interface which enables communicat ion between a networked c omputer and the mach ine via HTTP. CentreWare Inter net Services can be used to chec k the machine status and the status of each j ob, and t o change t he machin e confi guration.
7 CentreWa re Internet Serv ices 148 CentreW a re Internet Services Environment s CentreWare Inter net Services uses the embedded HTTP Server that resides in the machine. This allows communic ation wit h the machine through a web browser wit h access to the I nternet or an intrane t.
CentreWa re Inter net Se rvices In stallat ion 149 6. Select [ Port Settings] in t he [Feature s] menu. 7. Select [ Internet Servic es] and [Cha nge Sett ings]. 8. Select [Port S tatus] and [Change Settings]. 9. Select [ Enabled] and [Save]. Set the port number for Centr eWare Inter net Servic es, if required.
7 CentreWa re Internet Serv ices 150 If you selected [Enabled] in step 3, pro ceed to step 4. Otherwise, proce ed to step 10. 4. Select [Manual ly Confi gured IPv6 Address], and t hen [Change Set tings]. 5. Use the keyp ad on the sc reen to enter an I P address f or the machine in t he format “xxxx:xxxx: xxxx:x xxx:xxxx :xxxx:xxxx :xxxx” .
Selecti ng Transpor t Protocols 151 Selecting T ransport Prot ocols When using the NetWare, SMB, or SNMP port, change the tr ansport protoc ol if required. • NetWare: IPX/SPX, TCP/ IP • SMB: NetBEUI, TCP/IP • SNMP: UDP, IPX 1. On the CentreW are Internet Services home p age for the machine, sel ect the [Prope rties] t ab.
7 CentreWa re Internet Serv ices 152 Main Panel Displays inf ormation and sett ings for an item selec ted on the Menu Panel. For more i nformati on about eac h funct ion, ref er t o the fol lowing: Se.
Serv ices 153 Proper ties • Con figurati on Overview • Descrip tion • G eneral S etup - Config uration - Job M anagement - Paper Tray Attribu tes - Paper S ettings - Power Saver/En ergy Se rver .
7 CentreWa re Internet Serv ices 154 Default User ID and Passcode If the Syst em Administra tion mode i s enable d in Centr eWare Internet Services se tting s, you will be prompted to ent er t he System Admini strator user I D and pas scode when some changes ar e made.
Status 155 Paper Type Display s the type of pap er loa ded in each tray. Priority Display s the priori ty set for each tray when Auto Tray Switc hing is selected . The highest priority is number 1. The greater the number, the l ower the priori ty. Output Destination Trays Lists the avail able output tr ays.
7 CentreWa re Internet Serv ices 156 Jobs The [Jobs] tab displ ays a list of active and compl eted jobs. You can also delete jobs on this tab. NOTE: The deta ils dis played may dif fer fr om those shown on the machine’ s touch screen. Follow the steps below to select t he features avail able on the [Jobs] tab: 1.
Jobs 157 Type Display s the type of j ob. Page Count Displays the number of pages printed (pri nted jobs only ). Output Destinat ion Displays the outpu t destinati on, address, document receip t number, or name of the recipient server o r fi le. If the output destinat ion is unknown or not speci fied, “ -” is displa yed.
7 CentreWa re Internet Serv ices 158 Error His tor y This page d isplay s a lis t of errors t hat hav e occurred. Date & Time Displays the dat e and time an error occurred.
Print 159 Delivery Immediate P rint Al lows yo u to send a file directl y to the ma chine to p rint. Sampl e S et Allows you to print one set of a do cumen t prior to p rinting the whole q uantity . User ID Enter the user ID for the Sample Se t feature with up to 32 charac ters.
7 CentreWa re Internet Serv ices 160 Scan This page allows you to create, modify, or delete job templ ates for Netwo rk Scanning jobs, and configure mailbox and job f low sheet settings. 1. Click [Sc an] on the Header Panel of the home page. 2. On the collap sible menu of t he Menu Panel, cli ck [Job T emplate], [Mailbox] or [Job Flow Sheets] .
Scan 161 New Distribution T emplate The following tab le shows the information f ields on the [New Distr ibution Templat e] page. Distribution The following table shows t he information f ields on the [Distribut ion] page. Feature Descript ion Gene ral Information T emplate Name Enter the nam e of a n ew job temp late.
7 CentreWa re Internet Serv ices 162 File (continued) Edit (continued) Protocol Displa ys the filing p rotocol se t in [Properties ] > [Network Scanni ng] > [F ile Reposito ry Setu p].
Scan 163 Advanced Settings Lighten/Darken Displays t he scan d ensity s etting . Background Suppression Disp lays whethe r to su ppress back grou nd c olors w hen scannin g. Resolution Display s the scan r esolution settin g. Edit Display s a page where y ou can edit th e [Advanc e Settin gs] setting s.
7 CentreWa re Internet Serv ices 164 Layout Adjustment Original Orientation Displa ys the or iginal orientation s ettin g. Original Size Displays the ori ginal paper size setting. Reduce/ Enlarg e Displa ys the scan rati o setting. Output Size Displa ys the ou tput paper si ze setti ng.
Scan 165 Mailbox This page al lows y ou to create and e dit mai lboxes. Mailbox icons Clicking t he icon of a registered mailbox d isplay s the [Mai lbox Document Li st] page for that mailbox. Mailbox Number Displays t he mailbox number s. Click ing the number of a register ed mailbox d isplay s the [Mailbox Doc ument List] pag e for that mailbox.
7 CentreWa re Internet Serv ices 166 Mailbox Name Displays the names of mail boxes. Cli cking the name of a regist ered mailbox displays the [Ma ilbox Document List] page for t hat mailb ox. Num ber of Doc ument s in this Mailb ox Displays the number of documents stored in each mailbox.
Scan 167 Prin t Docu men t Paper Supply Select the paper tray to be used to print the selected docum ent. Output Dest in at ion Select the output tray . Qua nti ty Select the number o f copies to p rint. 2 Sided Printing S elect wheth er to p rint only on one side or both s ides o f the paper .
7 CentreWa re Internet Serv ices 168 Edit Mailbox The foll owing tabl e shows t he inf ormation f ields on the [E dit Mail box] page. Mailbox Mailbox Number Displa ys the nu mber of th e select ed mai lbox. Mailbox Name Allows y ou to edit t he name of the selec ted mailbox .
Scan 169 Mailbox Setup The following table shows t he information f ields on the [Mailbox Setup] page. Job Flow Sheets This page al lows y ou to create, edi t, or view job flow s heets. Sheet Type Select the type of jo b flow sheets to be displa yed in the Job Flow Sheets List.
7 CentreWa re Internet Serv ices 170 Job Flow Sheet s Common Attributes The foll owing tabl e shows t he informat ion fie lds on the [Job Flow Sheet s Common Attributes] page. Print The foll owing t able shows t he inf ormation f ields on the [ Print] page.
Scan 171 Send as Fax The following table shows t he information f ields on the [Send as Fax] page. Send as Inter net Fax The following table shows t he information f ields on the [Send as Internet Fax] page. Job Flow Sheet Name Di splays th e name of th e job flow sheet.
7 CentreWa re Internet Serv ices 172 Send as E-mail The foll owing t able shows t he inf ormation f ields on the [ Send as E- mail] page. FTP T ra nsfer The foll owing t able shows t he inf ormation f ields on the [ FTP Transfer] page. Jo b Fl ow S hee t Na me Displays th e name o f the job fl ow sheet.
Prope rties 173 SMB T ra nsfer The following table shows t he information fiel ds on the [SMB Transfer] page. Properties This tab allows you t o view and set the machine proper ties.
7 CentreWa re Internet Serv ices 174 Properties Feat ures The foll owing t able lists the i tems that can be set. Some items may not be displayed depending on your machine confi guration.
Prope rties 175 Configuration Ove rview Services (continued) • LDAP Us er Mapp ings – Clic king the [Configu re] button dis plays th e [LDAP Us er Mappings ] page. For details on the page, ref er to LDA P Use r Mappin gs on page 192 . • LDAP A uthenticat ion – Cli cking the [C onfigure] button disp lays the [LD AP Aut hentication] pa ge.
7 CentreWa re Internet Serv ices 176 Descrip tion Allo ws you to set and view informat ion related to the machine , such as the nam e and installat ion location of the machi ne and the System A dmin istrator ’s e-ma il address . Machine M odel Display s the mod el of your machin e.
Prope rties 177 General Setu p Paper Settings Paper T ype Lists different pape r types. Paper N ame Enter the na mes for [Cus tom Paper 1 ] to [Custom Paper 5 ]. Prior ity Allows you to co nfigure the priori ty sett ings for v arious paper types wh en the a uto tray is selecte d.
7 CentreWa re Internet Serv ices 178 Genera l Set up Memory Settings (continued) LPD Allows you to select th e spool d estin ation for the job . • S pool to Me mory – Ente r a val ue between 5 12 KB and 3 2 MB (32768 KB) in 256 KB increm ents.
Prope rties 179 General Setup Cloning T his featu re, provi ded by Xe rox S tandard Acco unting, saves t he set ting s of se lect ed feat ure s in a conf igur ati on f ile , wh ich c an t hen be us ed to clo ne th e settings o nto othe r machines .
7 CentreWa re Internet Serv ices 180 Gene ral Se tup Alert Notification (continued) Notice F requenc y Settin gs: • No tice Freq uency – Allows y ou to sel ect the frequen cy for sen ding status e-mails. • No tice Week Day – Allows y ou to select th e day of the week on which to send s tatus e-mails.
Prope rties 181 Genera l Set up SM art eSolutions Allows yo u to se t up the SM art eSoluti ons featur e, which en ables au tomatic bi lling m eter readin g and mach ine supp lies re porting. Registration Setu p: • 1. Enabl e Proxy Server – Displays the [Pro xy Serv er Setting s] page.
7 CentreWa re Internet Serv ices 182 Connectivity Port Settings Al lows you to se lect wheth er to e nable or disable dif ferent por ts us ed on th e mac hin e. USB Select t he che ck box t o enable th is port . Ether T alk Select t he che ck box t o enable th is port .
Prope rties 183 Connectivity P hysical Connections Ether net Allows you to select the Ethernet t ransmission rate . Rated S peed – Y ou can select one of the fo llowing optio ns. • Auto – D etects the Eth ernet tr ansmissi on rate automatic ally .
7 CentreWa re Internet Serv ices 184 Connectivity Protocols (continued) NetW a re (continued) • Frame T ype – Sel ect the frame ty pe. - Auto: Au tomatical ly configu res the act ive frame type. - Ethern et II: Se lects Etherne t frame ty pe. - Ethern et 802.
Prope rties 185 Connectivity P rotocols (continued) TCP/IP Allows yo u to co nfigure the TCP/IP s ettings. IP Mode: • IP Mode – Select an IP mod e from [IPv4], [IP v6], and [Dual S tack]. Genera l: • Proto col – Dis plays w hether the protocol i s enable d or disab led.
7 CentreWa re Internet Serv ices 186 Connectivity Protocols (continued) TCP/IP (continued) DNS Configu ration: IPv4: • Obtain DNS Server Address Automatic ally – Allows you to enable or disabl e the automatic settin g of the IPv4 DNS s erver address via DHCP .
Prope rties 187 Connectivity P rotocol (continued) SNMP Configuration Allows yo u to co nfigure the following options wh en accessi ng the mac hine via SNMP . SNMP Pr opertie s: Enable S NMP v1/v 2c Pro tocols – Allows you to ena ble or disabl e the SNMP v1/v2c pr otocols.
7 CentreWa re Internet Serv ices 188 Connectivity Protocols (continued) SNMP Configura tion (con tinued) Advanc ed – Displ ays a page th at contains the [Add UDP IPv4] , [Add UDP IP v6 Address ], [Add IPX Addres s], and [Del ete] button s.
Prope rties 189 Connectivity Protocols (continued) SNMP Configuration (continu ed) • Dele te – Sele cting a tr ap on the [ SNMP Configura tion > Ad vanced] page and cl icking thi s button dele tes the trap. Y ou can se lect and delete multiple traps at once.
7 CentreWa re Internet Serv ices 190 Connectivity Protocols (continued) Microsof t Networking (continued) • Prima ry Server IP Add ress & Po rt – Displays th e primary server WINS IP addr ess when [Obtain WINS Se rver A ddress A utomatica lly] is disable d.
Prope rties 191 Connectivity Protocols (continued) SMTP Ser ver Requ ired Inf orm ati on: • SMT P Serv er IP Addr ess / Host N ame & P ort – Enter the SM TP server addre ss in the first t ext box. Up to 128 ch aracter s can b e entered, includi ng.
7 CentreWa re Internet Serv ices 192 Connectivity Protocols (continued) LDAP (continue d) - Password: Enter the p assword for the search l ogin name usi ng up to 32 charac ters. If the serv er does not req uire auth enticati on, or a passwor d is not requir ed upon a uthentica tion, l eave this text box bla nk.
Prope rties 193 Connectivity Protocols (continued) LDAP (continued) - Attribute of T yp ed User N ame: S p ecify th e typed user nam e attribut e. - Attribute of Login Us er Name: S pecify the login user nam e attribut e. - Use Ad ded T ext S tr ing: S pecify whet her to use additiona l user n ame ch aracters.
7 CentreWa re Internet Serv ices 194 Connectivity Protocols (continued) HTTP (continued) Keep Ali ve Timeout – Displa ys “60 seco nds”. Thi s is a display -only ite m. Maximum Connectio ns – Enter the maxim um number of session s between 1 and 15 .
Prope rties 195 Connectivity Protocols (continued) IPP Allows yo u to co nfigure the following options wh en using IP P (Interne t Printing Protoco l). • Port N umber: The default IPP port num ber 631 i s display ed. • Add Po rt Number – Enter the port numb er .
7 CentreWa re Internet Serv ices 196 Services Printing Print Mode Allows you to specify the type o f printer l anguag e to use when a print j ob is se nt using U SB, EtherT alk, SMB, NetWare, LPD, IPP , etc. Only th e enabled protoco ls will be d isplayed.
Prope rties 197 Servic es Printi ng (continued) Language Emulat ion (continued) - Collate d: Allows y ou to spec ify w hether to col late the output. - Offset S tacking: Allo ws you to selec t the offset method. - S tap le: Allo ws you to select th e stapling m ethod.
7 CentreWa re Internet Serv ices 198 Servi ces Prin ting (continued) Language Emulation (continue d) • Qua ntity – A llows you to specify the numbe r of sets to prin t between 1 a nd 999. • 2 Si ded Pri nting – Al lows yo u to se lect wheth er to prin t bot h si de s of p ape r .
Prope rties 199 Servic es Printi ng (continued) Language Emulat ion (continued) - Quantity : Enter th e number of sets to print when stored j obs is selec ted for P rint Quanti ty Setup. - 2 Side d Printing: Allows y ou to selec t whethe r to print on both side s of paper .
7 CentreWa re Internet Serv ices 200 Servi ces E-m ail Al lows you to co nfigure e -mail setti ngs. Defaults From Addr ess – Dis plays th e sender ’s address . Message – Displa ys the de fault e-m ail messag e. Signatur e – Displ ays the defa ult e-ma il signa ture.
Prope rties 201 Servic es E-mail (continued) Default (continued) • Mess age – S pecify th e default e -mail mes sage. • Use r – Select whether to incl ude the sender ’s user name an d e-mail ad dress i n the e-m ail mess age.
7 CentreWa re Internet Serv ices 202 Servi ces Int erne t Fax (continued) Default (continued) • Inco ming Internet Fax Print Option s – Allo ws you to select the printin g optio ns for the he aders a nd conte nt s of in comi ng Int erne t faxe s. • Subj ect – S pecify the default Int ernet fax s ubject.
Prope rties 203 Services Fax (c ontinued) • Edi t – Displays the [G eneral] p age, which allows you to co nfi gur e the f oll owi ng se ttin gs: - Job Log : S pec ify wh ether to inc lude use r names and/or the domain na mes on jo b logs.
7 CentreWa re Internet Serv ices 204 Servi ces Network Sca nni ng General Allows you to set up general inf ormation for the Network S canning service . Network S canning : • Conf ir matio n Sh eet – A ll ows you t o sel ect w het her or no t to pr int a confi rm ation shee t.
Prope rties 205 Services Network Scanning (continued) File Repository Setup (Continued) • Share – Enter the shared n ame. Thi s appears o nly when [SMB] is sele cted in [Protoc ol]. • Scriptpath a nd filena me (from HT TP root) - S p ecify the script path and file n ame.
7 CentreWa re Internet Serv ices 206 Servi ces Network Sca nni ng (continued) Advanced T emplate Pool Setup Allows you to view a nd modify the remote po ol setups. Remote T emplate Repo sitory: • Protoc ol – Selec t a transfer protocol f rom [FTP], [Netware], [S MB], [HTTP], an d [HTTPS].
Prope rties 207 Services Scan to Home (continued) LDAP Map ping for Hom e Directo ry – Display s the LDAP attri bute for th e home dir ectory . T o change this, click th is link an d enter i t on the dis played [ LDAP User Mappings ] page. The a ttribute can be up to 64 character s long.
7 CentreWa re Internet Serv ices 208 Servi ces Xerox Se rvi ces (continued) • Transmission Time – If the Xer ox Commu nication Serve r support i s enable d, specif y the time a t which Meter A ssistant r eadings and su pplies data are uplo aded.
Prope rties 209 Accounting Xerox St andard Accounting (continued) User Role: • Use r Role – Sel ect a use r role for the user . • Add Thi s User to A uthorizatio n Group – S elect an authorizati on group for the user . By de fault, users belong to A uthoriz ation Grou p 00 (Defa ult G roup).
7 CentreWa re Internet Serv ices 210 Accounting Xerox Sta ndard Accounting (continued) Add Accou nt – Cli ck this bu tton to reg ister new grou p account inf ormation .
Prope rties 211 Accounting Accounting Configuration Allows yo u to ma nage the Ac countin g feature. Accounting T ype Select the typ e of acco unt manage ment to p erform. V erify Us er Details S pecify whether to check us er details upon u ser authentic ation.
7 CentreWa re Internet Serv ices 212 Accounting A ccounting Configuration (continued) Custom Fil ters – Displa ys the [Custom Fi lters] page. For details on th e page, refer to Custom F ilters on pag e 1 9 3 . Authentication Configuration This item may not ap pear dep ending on y our authent ication and accou nting set tings.
Prope rties 213 Accounting Accounting Configuration (continued) • Job S tatus Pathway – T o require us er authent ication to access t he pathway to j ob status inf ormation , select [Loc ked]. T o not req uire user au thentication , sele ct [Un loc ked].
7 CentreWa re Internet Serv ices 214 Accounting A ccounting Login Screen Settings Accounting Login Screen Settings • Alte rnative Nam e for User ID – E nter an a lternative name for “Us er ID”, which is t o be displayed in a login screen on the to uch screen and i n CentreWar e Interne t Service s, and is to b e printe d on reports .
Prope rties 215 Security Authentication Configuration Allows yo u to set up the Authen tication fea ture. Authentication Configuration Login T ype – Select the user login method. - No Login Require d: Does not perform authentic ation. - Login to Local A ccounts: Perf orms authen tication using us er informa tion pr e-regis tered on t he machine.
7 CentreWa re Internet Serv ices 216 Security Authentication Configuration Authentication Configuration For details on e ach item, refer to Authen tication Conf ig ura ti on on p age 212 . Device Default S t ate Configuration For details on e ach item, refer to Device Defau lt S tate Conf ig ura ti on on p age 212 .
Prope rties 217 Security Create Authorization Group s Create Author ization Group s Allows yo u to cre ate auth orization g roups to as sign to users. Up to 20 gr oups can be created includi ng the Default G roup. Edit – Di spla ys the [Autho rizati on Setup] page f or a group nu mber .
7 CentreWa re Internet Serv ices 218 Security Remote Authentication Server s (continued) SMB Serv er SMB Ser ver Se tup – S pecify t he setup m ethod fo r an SMB ser ver . The optio ns avai lable for SMB se rvers 1 to 5 are: Domain Nam e – S pecify a d omain nam e.
Prope rties 219 Security IP Filtering (continued) IP Filter Ru le List: • Rule Num ber – Dis plays entr y numbers 1 - 10 IP addresses to be filt ered. • Source IP/Mask – Disp lays the r anges of th e IP addresses in “IPv 6 address /prefix len gth” f ormat.
7 CentreWa re Internet Serv ices 220 Secu rity IP Se c Allows you to set up the IP Sec (Se curity Arc hitecture for Internet Protoco l) feature. Protocol Select w hether or not to enab le the IPSec featur e. IKE Authentication Met hod Select th e IKE authen ticat ion method from [Pre-Shar ed Key ] an d [Di git al Signa tur e].
Prope rties 221 Security Cer tificate Management (continued) Certificat e Order Select the dis play orde r of cer tific ates. Display th e list Displays the [Certificat e List] page, wh ich lists the certif icates in th e selec ted categor y and pu rpose.
7 CentreWa re Internet Serv ices 222 Secur ity 802. 1x Allows you to set up the 802.1 authen ticat ion feature. Enabl e IEEE 80 2.1x Select w hether or not to enab le IEEE 802.1x authent ication. Authentication Method S p ecify the IE EE 802.1 x authenti cation me thod.
Prope rties 223 Securit y PDF/X PS Securit y Settings PDF Signature Select whether to add a d igital signatur e to PDF files. The machi ne must h ave a dig ital certificate to use thi s feature. XPS Sig nat ure Select whether to add a d igital signatur e to XPS fi les.
7 CentreWa re Internet Serv ices 224 Support This page provides supp ort informat ion for the machine, i ncluding a link for software updates and contacts for technical support. Follow the steps below to select t he features avail able on the [Support] tab.
225 8 Printer Environment Settings This chapter des cribes ho w to set up the pri nting envir onment for the machi ne. Some models r equire a Pr inter Kit t o use t he print featur e on t he machine.
8 Prin ter Envi ronm ent Settin gs 226 4) Select [Confi guration Re port]. 5) Press the <S tart> butt on on the machine. 4. Read the Configurati on Report to confir m that an IP address has been allocat ed and that i t is a valid I P addres s on your network.
Windows T CP/IP 227 10. Select [ IPv4 - I P Address ], and t hen [Change Sett ings]. 11 . Use the keyp ad on the scr een to enter an I P address for the machine in t he format “xxx.xxx .xxx.x xx”. Sele ct [Save]. 12. Select [ IPv4 – Subnet Mask], and then [ Change Set tings].
8 Prin ter Envi ronm ent Settin gs 228 Net W are This section expl ains ho w to install t he machine onto a Net Ware network . The foll owing informati on is provided: Informa tion Checklis t – p ag.
NetWar e 229 T arget co mput ers The NetWare versions and NetWare client computers requir e the following environments. NetWare versions A Novell-accredit ed computer which can be instal led with NetWare 3.x/4. x/5.x/6.x . NetWare client computers A Novell-accredit ed computer which can ru n Windows 2000, Windows XP or Windows Server 2003.
8 Prin ter Envi ronm ent Settin gs 230 NetWare Setup For more info rmation, ref er to NetWare Setup on page 231 . Computer Setup For more info rmation, ref er to Computer Setup on page 231 . Test Print For more info rmation, ref er to Test Prin t on pa ge 231 .
NetWar e 231 6. Use the keyp ad on the scr een to enter an I P address for the machine in t he format “xxx.xxx .xxx.x xx”. Enter a value (0 t o 255) into the highli ghted fiel d and select [Next]. The next 3 digit s are highlight ed. When y ou have fi nished en tering al l values , select [Save] .
8 Prin ter Envi ronm ent Settin gs 232 5. Repeat the test for al l computers that wil l be sending j obs to the machine. The install ation process is now complete. If th e tes t pr int fail s, r efer to Problem Solv ing cha pter on page 341. UNIX TCP/I P This section explai ns how to set up the machine to operate in a UNIX TCP/IP environment.
UNIX TCP /IP 233 UNIX TCP/IP Environm ent s System configura tion The machine uses the Line Pr inter Daemon Prot ocol ( LPD) that sup ports TCP/IP as the transport protoco l. With the LPD, use the machine as a UNI X network printer . The LPD suppo rts spool mode, thi s is where print jobs f rom client s are spool ed once before output.
8 Prin ter Envi ronm ent Settin gs 234 2. Press the < Log In/O ut> butt on on t he control p anel, and then type in the Syst em Administrat or login ID to enter the System Admini stratio n mode. NOTE: The p asscode may also be required depending on the machine configurat ion.
UNIX TCP /IP 235 10. Use the keyp ad on the scr een to enter an I P address for the machine in t he format “xxxx:xx xx:xxxx :xxxx: xxxx:xxxx:x xxx:xxx x”. Sele ct [Save] . 11 . Select [ Manually Configured IPv6 Pr efix] , and then [Change Setting s].
8 Prin ter Envi ronm ent Settin gs 236 NOTE: If a dif ferent printer name is specif ied, the pri nt language or mode specified on the touch screen of the machine is used. NOTE: When setting pri nt languages/modes from the same worksta tion to a single printer , it is recommended to set one kind of each.
UNIX TCP /IP 237 Sun OS Follow the steps below to s et up a SunOS workst ation t o communicat e with the mac hin e. 1. Log in a t a cl ient wor kst ation as root and add t he machine to t he /etc/ host s file .
8 Prin ter Envi ronm ent Settin gs 238 on a disk partiti on large enough to hold copies of document s that will be submitted. cd /var / spool / lpd mkdir PrinterName chmod 744 PrinterName HP-U X Follow the steps below to set up an HP-UX workstati on to communicate with the machine.
UNIX TCP /IP 239 8. Continue wit h T e st Print on page 239 . Using the Syst em Administr ator Manager ( SAM) GUI Method Follow the steps below to use the HP System Adminis trator Manager (SAM) GUI (Graphic al User Inte rface). NOTE: Refer t o the HP-UX document ation for addit ional inform ation on us ing t he System Administra tor Manager (SAM).
8 Prin ter Envi ronm ent Settin gs 240 Printing Solaris/HP -UX This section desc ribes print ing from workstation s running Solar is or HP-UX. Refer to the manuals supplied wi th t he workstat ion f or full details . Print (lp) The lp command is used for print ing.
UNIX TCP /IP 241 -a Deletes all the print data belong ing to the user issui ng the command, from the specified printer . -e Deletes all t he pri nt dat a from the specif ied pr inter. -u user name Deletes al l the print data be longing to the s pecified user, from the specifi ed printer .
8 Prin ter Envi ronm ent Settin gs 242 • -C paramete r To print fr om the machine using t he PostScript language, use the - C option to specify the form of output. This option is valid in the spool mo de. In the non-spoo l mode, the client must be a Windows NT mac hine t o use thi s opti on.
UNIX TCP /IP 243 • - You can delete al l your pr int data by specif ying this option. I f this opt ion is issued by a supe ruser , all the pr int data receiv ed by th e machine will be dele ted.
8 Prin ter Envi ronm ent Settin gs 244 NOTE: Long fi le names will be trunc ated. NOTE: Informat ion f or a maximum of 64 print instr uction s can be di splayed. NOTE: If two or more types of print languages/ modes are set up on a single workst ation, i dentic al job n umbers may b e displ ayed when an inquir y command (lps t at) i s is sued.
UNIX TCP /IP 245 • To display a printe r named fxPS in long format, ent er the followi ng command: %lpq -PfxPS -l -C Option On SunOS, the - C opti on can be used to specify the pri nt for mat if the machi ne prints with the PostScri pt language in spool mode.
8 Prin ter Envi ronm ent Settin gs 246 NOTE: If mul tiple p arameters are specified in t he fi rst lpr command, d ata may not be printed corr ectly . NOTE: The sys tem defaul t is used if n o tray number is speci fied, o r a speci fied tr ay or specifie d size of p aper is not loaded.
UNIX TCP /IP 247 NOTE: If t he print dat a specifi es double-s ided or single- sided pri nting, t hose specifica tions t ake priori ty over any -C option.
8 Prin ter Envi ronm ent Settin gs 248 Specifying the prin t mode The following print mode parameters can be speci fied. NOTE: If sev eral p arameters ar e specified i n the first lpr command, dat a may not pr int. NOTE: The system defaul t is used if no p arameter is speci fied.
EtherT alk 249 EtherT alk This secti on expl ains how t o set up the machine t o operate on an Eth erTalk network. The following infor mation is provi ded: Informati on Checklist – p age 249 EtherT .
8 Prin ter Envi ronm ent Settin gs 250 EtherT alk Inst allation This section descr ibes the i nstallat ion proc edure for using t he machine in an EtherTalk environment. Inst allation Proc edure There are three stages requi red to install the machi ne on an EtherTalk network.
Micros oft Networki ng 251 T est Print To make sure that the machine has been installed on the network corr ectly, a test print should be su bmitted from eac h client computer. Perform the fo llowing s teps. 1. Open a sample document on a client comput er .
8 Prin ter Envi ronm ent Settin gs 252 SMB Environment s Server Mes sage Block (SMB) is a pr otocol for shari ng files or pri nters on Windows OS. This section explai ns the install ation procedure for connecting a pri nter to a Windows network through SMB.
Micros oft Networki ng 253 When using TCP/I P: Set the SMB port to [Enabled] and set t he IP address using the touch scr een or Cent reW are I nter net S erv ices. Computer Setup Install the pri nt driver on t he computer . Test Print A print job should be submit ted t o make sure t hat the machi ne has been ins talled an d configured cor rectly.
8 Prin ter Envi ronm ent Settin gs 254 NOTE: Use the DHCP server togeth er with the Windows Inter net Name Server (WINS) s erver . If you selected [STATIC] in step 5, then proc eed to step 6 to config ure the protoc ol settings. Other wise, proceed to step 12.
TCP/IP ( LPD or Port910 0) 255 Computer Setup Install the pri nt driver on the cli ent computer. Refer to the HTML document on the PCL Print Driver CD-ROM. T est Print Make sure the mach ine has b een install ed on t he network cor rectly by submitti ng a test print from each client computer.
8 Prin ter Envi ronm ent Settin gs 256 If problems are encoun tered duri ng machine setup, refer to Problem Solving on page 341 . TCP/IP (LPD or Port9100) Environment s Syst em con fig uration As the machine supports the LPD and Port9 100 protocol, you can print directl y from a Windows computer .
TCP/IP ( LPD or Port910 0) 257 Computer Setup This requires the computers in th e networking envir onment to be configu red to communicate wit h the machine. T est Print A print job should be submit ted t o make sure t hat the machi ne has been ins talled an d configured cor rectly.
8 Prin ter Envi ronm ent Settin gs 258 5. Select [IPv4 - IP Addres s], and then [Change Settings] . 6. Use the keyp ad on the sc reen to enter an I P address f or the machine in t he format “xxx.xxx. xxx.xxx” . When y ou have fi nished e nterin g all va lues, select [Save].
USB Po rt 259 T est Print To make sure that the machine has been installed on the network corr ectly, a test print should be su bmitted from eac h client computer. Perform the fo llowing s teps. 1. Open a document on a client computer . 2. Selec t the m achine as the pr inter to which th e sel ected d ocum ent w ill be sen t.
8 Prin ter Envi ronm ent Settin gs 260 USB Po r t Envi r onm ent Syst em con fig uration The machine c an be conne cted di rectly to th e USB port of a host computer . A document file can be sent from the host comput er via the USB port to the machine for printi ng.
USB Po rt 261 3. Select [Syst em Settings] in th e menu at the left side of the scr een. 4. Select [ Connectivi ty & Netw ork Setup] in the [Group] menu. 5. Select [ Port Settings] in t he [Feature s] menu. 6. Select [ USB], an d [Change Settings].
8 Prin ter Envi ronm ent Settin gs 262 IPP (Internet Prin ting Protocol ) This secti on explains h ow to set up the machine to operat e in an IP P (Internet Printing Protocol) environment.
IPP ( Internet Printin g Protoc ol) 263 T arget co mput ers The following computers supp ort IPP. NOTE: For Interne t print ing from a Windows Me computer , the I PP port should be insta lled. For the IPP port i nstal lation, see t he Windows Me document ation.
8 Prin ter Envi ronm ent Settin gs 264 6. Select [Port Sett ings] in the [Fea tures] menu. 7. Select [I PP], and t hen [Change Settings] . 8. Select [Port S tat us], and then [Change Settings ]. 9. Select [Enabled] , and then [Save]. Next, establ ish TCP/IP.
IPP ( Internet Printin g Protoc ol) 265 5. Use the keyp ad on the scr een to enter an I P address for the machine in t he format “xxxx:xx xx:xxxx :xxxx: xxxx:xxxx:x xxx:xxx x”. Sele ct [Save] . 6. Select [ Manually Configured IPv6 Pr efix] , and then [Change Setting s].
8 Prin ter Envi ronm ent Settin gs 266.
267 9 E-mail Environment Settings This chapter expl ains how to set u p the e -mail feat ure on t he machine. Some models do not support the e-mail feature. Some models require optional kits to use the e-mail feature. For det ails, contac t the Xerox Welcome Center .
9 E-mai l Environme nt Setting s 268 Notify Job End by E- mail This is one of the E-ma il Noti ficatio n Service f eatures described in t he previous paragraph. You can configur e the machine to notif y the end of a pri nt job via e-mail. On your print driver, enable this fe ature a nd speci fy th e addresses t o noti fy of p rint job c ompletion.
E-mail Envir onmen ts 269 E-mail Environment s System Require ment s The following are requi red for the machine. • Scan To E-mail Kit i s require d to s end scanned documents as e -mail att achments. • The machine is connected to the network using TCP/I P.
9 E-mai l Environme nt Setting s 270 Network Comm unication Setup NOTE: Some of the confi guration option s for this pr otocol are only avail able f rom CentreW are Internet Ser vices. Refer t o CentreW are Inter net Serv ices on p age 147 . NOTE: Keep the SNMP port enabled whil e you us e the machine on the TCP/IP network.
E-mail Inst allation 271 10. Using the same method as in step 6, enter a gateway addr ess. NOTE: If you do not wish to set the ga teway address, leave this field blank. 11 . Select [ IPv4 – IP Filt er], and then [ Change Sett ings]. 12. Select [Enabl ed] to filter acce ss to the machine.
9 E-mai l Environme nt Setting s 272 3. Select the foll owing items, and then [Change Sett ings]. • [Machine’s E-mail Address/Hos t Name] – E-mail Ad dress – Machine Name – Host Name – This is the TCP/IP and SMB Host Name of the device. – Domain Name – T his i s the DNS i nformati on.
E-mail Inst allation 273 5. Press the <S tart > button. The document wil l be scan ned and converte d to the format t hat you specified. Then it will be sent as an e-mail attachment. E-mail Pr int 1. Use your e-mail sof tware to cr eate an e-mail and then att ach a TIFF or PDF document.
9 E-mai l Environme nt Setting s 274.
275 10 Scanner Environment Settings This chapter exp lains how to set up scanning servi ces in th e supported envir onments. Some models do not support scanni ng services. Some models require optional kits to use scanning servic es. For detail s, contact the Xerox Welco me Center.
10 Scan ner Env ironment Settings 276 Scanning Process The machine has fiv e types of scanning f unctions. • Scan to E-mail • Scan to Mailbox • Network Scanning • Scan to PC (FTP) • Scan to PC (SMB) The setup procedures ar e as follows.
Scan to E-ma il Setup 277 Procedure for Scan to E-mail Setup 1. From a workst ation, open up a web browser (such as Internet Explorer), and then enter t he Internet addres s of the machi ne. If connect ed properl y , you should see the Centr eW are Internet Ser vices web p age for your mach ine.
10 Scan ner Env ironment Settings 278 Scan to E-mail T roublesh ooting For inte rnal c orporate mai l server s, subs titute the word "Corpor ate" for "ISP" in the followi ng trou bleshooting table. Scan to Mailb ox Setup This feat ure al lows documents to be stored in a mailbox ( public or priv ate) for futur e processing.
Scan to Mailb ox Setup 279 Procedure for Scan to M ailbox Setup through CentreW are Internet Services 1. From a workst ation, open up a web browser (such as Internet Explorer), and then enter t he Internet addres s of the machi ne. If connect ed properl y , you should see the Centr eW are Internet Ser vices web p age for your mach ine.
10 Scan ner Env ironment Settings 280 Procedure for Scan to Mailbox Setup through the Control Panel 1. Press the < Machine S t atus> butt on on the control panel . 2. Select the [T ools] tab. 3. On the [T ools] scre en, select [Set up] in the menu at the lef t side of the screen, and then select [Creat e Mailbox] in the [ Group] menu.
Scan to Home Setup 281 For more detail s about each protoc ol settings, refer to th e following section : FTP: Scan to PC Setup (FTP) on page 283 . SMB: Scan to PC Setup (SMB) on page 284 . HTTP/HTTPS: HTTP on page 193 . For H TTPS , als o refer to Configurati on of HTTPS (SSL/TLS) Communica tion Encrypti on on page 298 .
10 Scan ner Env ironment Settings 282 Users access the Scan to Home templat e by select ing the [Net work Scanning ] button on the All Servic es screen on the contr ol panel. The machine quer ies LDAP to acquir e the authen ticated user ’s home dire ctory, or use s the network home path predef ined on the machine.
Scan t o PC Setu p (FTP) 283 2. On the [Properti es] page, click [Servi ces]. 3. Click [Scan to Home]. 4. Click [Gener al]. 5. On the [Scan to Home] page: a.
10 Scan ner Env ironment Settings 284 Procedure for Scan to PC Setup (FTP) 1. On the co ntrol p anel, sele ct [Sc an to PC]. 2. Enter all the informat ion required. Se e the User Guide for more det ailed informati on. 3. Load a sample document in to the do cument fe eder .
Job F low Ser vice Setup 285 Procedure for Scan to PC Setup (SMB) 1. On the control p anel, select [Scan to PC]. 2. Enter al l t he informat ion requir ed. See the User Guide for more d eta iled informat ion. 3. Load a sample document into the document feeder .
10 Scan ner Env ironment Settings 286 a. Ensure that [System Setti ngs] is selected in the menu at the l eft side of the screen. b. Select [Con nectivit y & Network Setup] in the [Group] menu. c. Select [Port Set tings] i n the [Featu res] menu. d.
287 1 1 Internet Fax This chapter expl ains how to set u p the I nternet Fax servi ce of the machine . The following infor mation is provi ded: Internet Fax Ov erview – page 287 Informati on Checkli.
11 Internet Fa x 288 Internet F ax Environment s System Requireme nt s The foll owing ar e required for the machine. • The Fax Kit and t he Internet Fax Kit • The machin e connect ed to the networ.
Internet Fax Install ation 289 Test Internet Fax An Internet Fax job should b e submit ted to make sure t hat t he machine has been install ed and co nfigured co rrectly. Network Comm unication Setup NOTE: Some of the configur ation options f or this protocol are only availab le from CentreW are Internet Services.
11 Internet Fa x 290 7. Select [IPv4 – Subnet Mask], and then [Change Settings]. 8. Using the s ame meth od as in s tep 6, enter a subnet mask . 9. Select [I Pv4 – Gateway Ad dress], and then [Change Set tings]. 10. Using the s ame meth od as in step 6, enter a gatewa y address .
Internet Fax Install ation 291 – Domain Name • [Outgoing/ Incoming E-mail Sett ings] > [POP3 Server Settings]: when recei ving E-mail via POP3 – POP3 Server Name/IP Address – POP3 Port Numb.
11 Internet Fa x 292 4. Enter the E-mail address of the recipien t. 5. Press the < S tart> butt on. The document wi ll be sca nned and conv erted to TIFF format. The n it will be sent as an e-mail at tachment. Rece iving: When the mac hine recei ves an Interne t Fax, pr inti ng starts automatical ly.
293 12 Server Fax This chapter expl ains how to set u p the Ser ver Fax service of t he machine. Th e following infor mation is provi ded: Server Fax Ove rview – p age 293 Server Fax En vironment s .
12 Ser ve r Fax 294 Server Fax Inst allation This section desc ribes how to enable the Server Fax service. Inst all ation Procedure To use the Serv er Fax ser vice, conf igure the follo wing for th e machine and a fax ser ver. For detai ls, refer to the f ollo wing secti ons.
Serv er Fax I nstallati on 295 Machine Configuration 1. Set TCP/IP and HTTP f or th e machine. This is r equired t o access CentreW are Internet Services, which can be used to confi gure Server Fax set tings from a networked computer . For detail s on how to set TCP/IP and HTTP , refer to CentreW are Internet Serv ices Inst allation on p age 148 .
12 Ser ve r Fax 296 15)Select a protocol . NOTE: When [FTP] or [SMB] is sel ected, fax es will be sent t o the desti nation s pecified under [Fax Destinati on]. When [SMTP] is selecte d, faxes will be sent to the destination specifie d in the E-mail setti ngs.
297 13 Security - Encryption/Digit al Signature This ch apter descr ibes how to conf igure t he encryp tion and digita l si gnature features for the machin e.
13 Secu rity - En cryption/Di gital Si gnature 298 Encryption of HTTP Communica tions from the Machine to a Re mote Server (Clie nt Certificate ) The SSL/TLS suite of protocols is used to encrypt HTTP communications wit h a remote server. No client certifi cate is t ypically required f or this act ivity.
Configu ration o f HTTPS (SSL/ TLS) C ommunica tion E ncrypt ion 299 NOTE: The [T rusted Certif icate Management] fo lder does not appear under t he [Security ] folder until you enable [HTTPS (SSL/TL S) Communicatio n]. Configuration on a Computer Use Internet addres ses beginni ng with " https" in web br owser appli cations .
13 Secu rity - En cryption/Di gital Si gnature 300 8. Click [+] on the l eft of th e [Securit y] fold er to display the it ems in the fol der . 9. Click [SSL/TLS Sett ings]. 10. Select the [Enable ] check box for [HTTP - SSL/TLS Communica tion]. 11 . Check [HTTP - SSL/TSL Communication Port Number].
Configur ation of E-mail Encryp tion/Digi tal Signature 301 2. Enter t he machine's Interne t addre ss, beginni ng wit h “http s”, into the [Addr ess] box of your web browser to acces s CentreW are Internet Servic es. Example: ht tps:/ /192.168.
13 Secu rity - En cryption/Di gital Si gnature 302 15. Apply the s etti ngs. a. Click [A pply]. The Main Panel w ill display the [R eboot Machine] button. b. Click [Reboot Machi ne]. The machine will be unavailable for a short period of time . 16. Configure the setti ngs for S/MIME.
Config uration of Scan File S ignature s (PDF/XP S Documen ts) 303 There are t wo methods to set a n S/MIME cer tific ate of the mach ine on the computer: • Sending e- mail att ached with an S/MIME di gital signatu re from t he machine to the computer.
13 Secu rity - En cryption/Di gital Si gnature 304 1. S tart a web browser . 2. Enter the machine 's IP address, beginni ng with "http s," into the [Address] box of your web browser to acces s CentreW are Internet Servic es. Example: https: //192.
Con figur ati on of IPse c 305 Configuration on a Computer Confirm that the digit al certif icate to be used by the machine to encry pt PDF and XPS files has been impor ted and regis tered on the recipient ’s computer. Thi s will assure the ability to c onduct two way digi tal sig ning of files, shoul d this c apabilit y be r equired.
13 Secu rity - En cryption/Di gital Si gnature 306 10. Click [Apply], and ent er the System Administr ator user ID and passcode, if p r o m p t e d . T h e d e f a u l t i s “ 11111 ” and “x-admin”.
307 14 Authentication and Account Administration The machine has a unique Authentic ation feat ur e that r estri cts the ab ili ty to use functions, and an Account Administrat ion feature that manages the use of each machine f eature. Some models do not support some of the featur es described in thi s chapter.
14 Au thentication and Ac count Ad ministrati on 308 To enter the System Adminis tration mode, ente r the System Administr ator ID into the user ID en try f ield on the aut hentic ation scr een. Authenticat ed Users (with Syst em Admi nistrator P rivileges) These are users who are assigned Syst em Administrato r privileges.
Overvi ew of Authen tication 309 NOTE: A regist ered user I D on the remote au thenticat ion server can be a maxi mum of 32 characters, and the passcod e a maximum of 128 characters. For SMB authenticat ion, the p asscode can be a maximum of 32 characters .
14 Au thentication and Ac count Ad ministrati on 310 Feature Access • Print Document s from Mai lbox • Retrieve Documents f rom Mailbox Remote Access Operation of the machine thr ough a network using CentreWare I nternet Services is called Remote Acc ess.
Authen tication for Job F low Sheets and Mail boxes 311 user will als o be deleted. When using a remot e authenticati on server to manage authenticat ion, use of mail boxes and job flow sheet s in the System Admini stration mode is recommended.
14 Au thentication and Ac count Ad ministrati on 312 Operation o f the j ob flow she ets var ies dep ending on whet her th e Authentica tion feature i s enabled.
Authen tication for Job F low Sheets and Mail boxes 313 O: Operation avail able X: Operation not avail able * The owner of a copied job flow sheet becomes a duplicate user. When the Authenticat ion Feature i s Enabled The followi ng table shows the relat ionship wit h the mailbox es for eac h user type when the Authenticati on feature is enabled .
14 Au thentication and Ac count Ad ministrati on 314 O: Operation availabl e X: Operation no t availab le * The owner of a copied job flow sheet becomes a duplicate user. T ypes o f Mailboxes The foll owing t hree types of mail boxes c an be used with th e machine.
Authen tication for Job F low Sheets and Mail boxes 315 When the Authenticati on feature is enabled, thi s mailbox is share d by all Authentic ated Users. Only a System Administrat or can change the settings. To create a System Admini strator Shared Mai lbox, oper ate the machine as a System Administrat or.
14 Au thentication and Ac count Ad ministrati on 316 • Confi dential fax r eception • Confi dential Int ernet Fax rece ption • Retrieving documents that u se scan dri ver or Mai lbox Viewer 3 NO.
Authen tication for Job F low Sheets and Mail boxes 317 O: Oper ation avail able X: Operation not available *1: When documents are sto red or retriev ed using a mailbox, authenticat ion is not applicabl e to the followi ng operations.
14 Au thentication and Ac count Ad ministrati on 318 • Confi dential fax r eception • Confi dential Int ernet Fax rece ption • Retrieving documents that u se a scan dr iver or Mailbox Vi ewer 3. *2: You can use them only when mailbox operati ons are permitted in the Authenticat ion feature sett ings of the System Adminis tration mode.
Authen tication for Job F low Sheets and Mail boxes 319 When the Authenticat ion Feature i s Enabled The followi ng table shows the relat ionship wit h the mailbox es for eac h user type when the Authenticati on feature is enabled .
14 Au thentication and Ac count Ad ministrati on 320 Overview of Account Ad ministration This section i s an overview of the A cco unt Administrat ion feature used with the machine.
Overv iew of Account Administrat ion 321 Local Accounting The features and service s that can be managed using the l ocal Account Admi nistra tion feature ar e as fol lows: O: Manageable X: Not manageable *1: You can select f eatures avai lable f or each user.
14 Au thentication and Ac count Ad ministrati on 322 O: Manageable X: Not manageable *1: You ca n selec t feature s avail able for each us er. Fo r more infor mation, ref er t o Account Limi t on pa ge 134 . *2: This feature forbi ds any actions beyon d the number of pages specifi ed.
Overv iew of Account Administrat ion 323 *1: Account i nformati on is not requi red f or print ing as print jobs ar e veri fied when received by the machine. *2: Printi ng availabl e only i f [ Non-account Pr int] is enabl ed in CentreWare Intern et Services.
14 Au thentication and Ac count Ad ministrati on 324 Rec ei ve/ Print Automat ically No Incoming faxes Receptio ns/pages, transmis sions, prin ted pages/sh eets Manu ally Y es Incomi ng faxes Recep ti.
Overv iew of Account Administrat ion 325 *1: If [Pri nt Service ] on the [Auditron Mode] screen is set to [Off] in the Syst em Administra tion mode, no aut henticati on is requir ed to acces s mailboxes shar ed by the System Administrat or, and the machine wil l print the job as unauthent icated.
14 Au thentication and Ac count Ad ministrati on 326 Xerox St andard Accounting Overview When enabled , Xerox St andard Acco unting (XSA) track s the numbers of Copy , Prin t, Network Scanning, E-mai l, Internet Fax and Fax jobs (when these features are installed on the machine), f or each user.
Xerox Standar d Acco unting 327 3. In the lef t p ane of the sc reen, e xpand the [A ccounting] folde r , and then s elect [Accounti ng Configura tion].
14 Au thentication and Ac count Ad ministrati on 328 If a user perfor ms a copy job at the machine, and midway through t he job the limit is exceeded, t he job will not continue. If a user perf orms a scan job at the machi ne, and midway th rough the job th eir li mit is exceeded, the job will be cancelled.
Xerox Standar d Acco unting 329 5. T o reset all usa ge data to zer o, cli ck the [Reset Usage Dat a] but ton. 6. Click [OK] to confirm. NOTE: Do not click the [Res et to Default ] button unless you intend to del ete all user s, accounts and usage dat a from you r machin e.
14 Au thentication and Ac count Ad ministrati on 330 6. A dialog box will prompt you to specify the name and location for the cl oned file. Ensure the ex tension reads .dat . 7. Click [Save]. The .dat fil e can now be used to restore the infor mation to t he same machine or to clon e other machi nes.
Local Mac hine Authen ticat ion Setup 331 6. In [Login Name: (Device Name)] , [Password] , and [Retype Password] , enter the user name and passwor d required by your authenti cation switch and ser ver . 7. If you selected [PEAP/MS-CHAPv2] in step 5, set whether or not to validat e the server cert ificat e under [Certi ficate V alidation].
14 Au thentication and Ac count Ad ministrati on 332 11 . Click [Apply]. NOTE: Y ou can also use the cont rol p anel on t he machine to confi gure local machine authenticat ion.
Remote Au thentication Se tup 333 10. Select y our sys tem from the [Authen ticat ion System Set tings] drop-down list. Configure the [Serv er Respons e T ime-Out] and [ Search T ime-Out] se ttings.
14 Au thentication and Ac count Ad ministrati on 334 2. Expand the [Secur ity] folder , and then the [Remot e Authentic ation Servers] f older . 3. Click [SMB Server ]. 4. From the [SMB Se rver Set up] drop- down menu, se lect your desired method. 5. Enter the domain name (up to 64 characters) in the [Domain Name] box.
Network Au thentic ation Setup 335 13. If you enabled [LDAP Referral s], enter the number of additional servers to check for user inf ormation, int o [LDAP Referral Hop Limit ]. 14. For [Search Name Order], select th e method that you would like LDAP to use to perform s earches.
14 Au thentication and Ac count Ad ministrati on 336 1. Open your web browser and enter the TCP/IP address of the machine in the [Address] or [Locati on] fi eld. Cl ick [E nter] to access Centr eW are Inter net Serv ices. 2. Click the [Proper ties] tab.
Xerox Se cure Ac cess Set up 337 • Verify that you have purchased a li cense for th e Controller I nterface for Xer ox, as well a s a lic ense for each de vice co mmunicatin g with th e server . • Register each multif unction device at the server (using the device's IP address for identifi catio n).
14 Au thentication and Ac count Ad ministrati on 338 Server may be necessary for web User Int erface Authenti cation, i f this feature is additional ly des ired. Configuring Xerox Secure Access to Work wit h Remote Authentication At Y our W orksta tion: 1.
Xerox Se cure Ac cess Set up 339 Adding the Secure Ac cess to the Se rver 1. On the Windows 2000 desktop, fr om the [S tart] menu, click [Set tings] and then [Prin ters ]. On the Windows XP desktop, from the [S ta rt] menu, cl ick [Print ers and Faxes].
14 Au thentication and Ac count Ad ministrati on 340.
341 15 Problem Solvin g This chap ter descri bes solut ions to problems t hat you may come acr oss whil e using the machine. The machine has certain built -in diagnost ic capabil ities to help ident ify problems and fault s, and displa ys error messages whenever prob lems or confl icts occur.
15 Prob lem S olvin g 342 Paper Jams When a sheet of paper ja ms in side the machine, the machin e stops the op eratio n and beeps, and a messag e is dis played o n the t ouch sc reen. Fo llow the instr uction s displayed to re move the jammed paper. Gently remove the paper ta king care not to tear it.
Paper J ams 343 Tray 6 (Hig h Ca pacit y Feeder) Top Cove r Tray 6 (Hi gh Ca paci ty Feeder) Front Cover Office Finisher LX Transpo rt Cover F Office Fini sher LX Front Cover Tray 3 Tray 4 (High Ca pa.
15 Prob lem S olvin g 344 Paper Jams in Cover A – page 345 Paper Jams in Cover B – page 346 Paper Jams in Cover C – page 347 Paper Jams in Cover E – page 347 Paper Jams i n T rays 1 and 2, T r.
Paper J ams 345 Paper Jams i n Cover A Follow the steps below to c lear paper jams i n Cover A using green leve rs A1 a nd A2. Follow the messages on the touch screen and remove j ammed paper from the specified lo cation. Green Lever A1 1. Open the bypa ss tray , and then open Cover A while l ift ing up the release lev er .
15 Prob lem S olvin g 346 2. If the j ammed paper is in side the fuser unit, lower the green lev er A2 in the directi on of the arrow to open the fuser unit cove r . 3. If the j ammed p aper is found i n the fuser unit, hold the green lever and careful ly remove the paper from the machine.
Paper J ams 347 Paper Jams i n Cover C Follow the steps below to c lear p aper jams in Cover C. 1. Open Cover C while lif ting up the release lever . 2. Remove the j ammed p aper . 3. Close Cover C until it latc hes. Paper Jams i n Cover E Follow the steps below to c lear p aper jams in Cover E.
15 Prob lem S olvin g 348 Paper Jams i n T r ays 1 and 2, T rays 3 and 4 (Opt ional), and the Envelope T ray (Optional) Follow t he steps bel ow to clear paper jams i n Tray s 1 to 4, and t he Envel ope Tray of the machine. 1. Open T ray 1, 2, 3 or 4, or the Envelope T ray .
Paper J ams 349 Paper Jams in T ray 5 (Byp ass) Follow the steps below to c lear p aper jams i n the bypass t ray. 1. Remove the j ammed p aper in the bypas s tray . Paper Jams in the Du plex Module Cover D (Optional) Follow the steps below to c lear paper jams i n the Duplex Module.
15 Prob lem S olvin g 350 2. Hold the handle on the top lef t of T ray 6, and move T ray 6 to the left of the machine. 3. Remove the jammed paper . 4. Gently put T ray 6 back into position. Under the T op Cover of T ray 6 1. Open the top cover o f T ray 6.
Paper J ams 351 Paper Jams in the Integrated Office Finisher (Optional) Follow the steps b elow to clear paper jams in the Integrated Off ice Finisher Top Cover. Integrated O ffice Finisher T op Cover 1. Open the I ntegrat ed Office Finisher t op cover .
15 Prob lem S olvin g 352 2. Remove the jammed paper. 3. Close the Of fice Fi nisher LX top cover . Office Finisher LX T ransport Cover F 1. Open the Of fi ce Finisher LX T ranspor t Cover F . 2. Remove the jammed paper . 3. Close the Of fi ce Finisher LX T ransport Cover F .
Documen t Jams 353 Docume nt Jams If a document jams in t he document feeder, the machine stops, and an error message is displayed on the to uch screen. Cle ar the document jam accordin g to the instr uctions displa yed, and the n rel oad the document in t he document f eeder.
15 Prob lem S olvin g 354 Stapl e r F a u lts The following describes stapl er troubles when the Fini sher (optio nal) is i nstalled. Follow t he procedures on the foll owing pages when copies are no t stap led or when staples a re bent. Contact your Xero x Welcome Center i f the pr oblem persi sts af ter you have tried the foll owing solutio ns.
Stap ler Faults 355 St aple Jams in the Integrated Office Finis her (Optional) The followi ng describes how to clear staple jams when the Integrated Offic e Finisher (optional ) is install ed. 1. Make sure that the machi ne has stopped, and t hen open the f ront cover on the Integra ted Offi ce Finisher .
15 Prob lem S olvin g 356 6. Pull down the front l ever on the staple cartridg e until it cli cks int o place. 7. Return the staple ca rtridge t o its original posi tion . 8. Close the f ront cover o f the Integrated Off ice Finisher. If the stap les cannot be removed after car rying out the above procedu res, contact your Xerox Welcome Cent er.
Stap ler Faults 357 4. Pull up the front lev er on the staple cart ridge. 5. Remove the entire staple sheet including the j ammed staple. NOTE: Remove t he entire st aple sheet. Do not remove the jammed stapl e only . 6. Pull down the front lev er on the staple cart ridge until it clicks into place.
15 Prob lem S olvin g 358 Commo n Problems If you are experie ncing difficul ties using the machi ne, check the sugges tions in the followi ng tables for advi ce. If this does not remedy the probl em, refer to Fault Clearanc e Procedure on page 341 . Symptom Recommendation The ma chine wi ll not powe r on.
Commo n Problem s 359 Deformed t ransparenci es • Che ck that [Transparency] is selecte d in [Paper Ty pe]. Th e machin e autom atically adjusts the handling for tran sparencies. T ransparenci es tolerate less he at than pap er . Blank ou tput • Che ck that the docum ent is loaded fac e up in the doc ument feeder .
15 Prob lem S olvin g 360 Light c opies whe n scanning glossy , s hiny , or coated doc uments through the docume nt feede r • Use the docum ent glass i nstead of the document feed er . Bluish o r reddi sh copi es It is not recomm ended to place th e machin e near a w indow as t he images of printed sheets may become b luish or red dish.
Commo n Problem s 361 Misreg istration on a double -sided cop y of busines s cards . When pr inting a nam e card f rom T ray 5 (Bypass T ray), the lead edge registrat ion may be different betwee n side 1 and side 2 (max imum 4.4 mm ). • Ad just the pos ition of th e image on the output co py paper .
15 Prob lem S olvin g 362 Network- related Problems Problem Solvin g Procedure This section enables you to identif y network-relate d machine problems. Use the followi ng steps t o ident ify and solve a problem. 1. Resolve any l ocal co pier or f ax probl ems fi rst.
Network -related Pr oblems 363 When the machi ne or other SMB machines ar e not found from cl ient co mputers When printing fails When the document can not be de leted f rom the printer wi ndow The hos t name spe cified fo r the machine is already defined for a different machine.
15 Prob lem S olvin g 364 Other Rest ric tio ns This section explai ns the restr ictions t hat apply while usi ng SMB. Machine setti ngs • The IP address is a uniq ue address administer ed system-wide. Consult with the system administ rator when setti ng the necessary parameter s.
Network -related Pr oblems 365 • When [Receiv ing Buffer - SMB] is set t o [No Spool ing]: All prin t data i n the receiv ing buf fer, i ncluding t he data currentl y being printed, is deleted. The re is no print data on the machi ne when t he machine i s switched on.
15 Prob lem S olvin g 366 Net war e This section explai ns what to do when problems occur whil e using Netware. T roubleshooting The causes, confir mation methods , and actions are as foll ows: When printing fails *: For setti ng and confi rmation met hods, refer to the Net ware online documentation.
Network -related Pr oblems 367 The numb er of print queues assigne d exceed s the maximum number th at the machine ca n support. Use NWADMIN or PCONSO LE to che ck whether th e requir ed print queue is assign ed to the machine .* Re-send the print job to the print qu eue assign ed to the mach ine.
15 Prob lem S olvin g 368 When a switch off/on message is displayed When the requi red pri nting resul t is not obtaine d - When there is no notification of error When there i s no message display ed on t he client which has sent pr int request, t he possible causes , confirmati on methods, and acti ons are as follows.
Network -related Pr oblems 369 - When there is no notificat ion of the completi on of the job UNIX This secti on explains t he troubleshoot ing procedur es while using a UNIX en vironment . T roubleshooting The possibl e causes, co nfirmatio n methods, and actio ns are as foll ows.
15 Prob lem S olvin g 370 When the requi red pri nting resul t is not obtaine d The s pecified transmis sion speed is different from the trans mission s peed of the netw ork. Check whe ther the tran smis sion speed is specif ied cor rectly . S pecify t he corr ect transmiss ion spe ed.
Network -related Pr oblems 371 TCP/IP This section expl ains the troubl eshooting procedu res and restric tions while using TCP/IP. T roubleshooting The possibl e causes, co nfirmatio n methods, and actio ns are as foll ows.
15 Prob lem S olvin g 372 When using Macint osh OS X When printing fails Rest ric tio ns This section expl ains the restr ictions f or TCP/IP. Machine setti ngs • The IP address is a uniq ue address administer ed system-wide. Consult with the system administ rator when setti ng the necessary parameter s.
Network -related Pr oblems 373 However, i f the machine is swit ched of f immediatel y aft er a print r equest, t he pri nt data may be stored on the cl ient. In t his case, the print reque st can be reissued when the machine is switched on, and the print data is printed on the machin e.
15 Prob lem S olvin g 374 Rest ric tio ns This section expl ains the restr ictions t hat apply while usi ng EtherTalk. Machine Name The machine name recognized b y the cli ent cannot have duplicat es on the networ k. If another machine on the network has the same machine name, the machine name is changed automati cally when the machine st arts.
Network -related Pr oblems 375 • If there are mult iple machine s on the network with the same mach ine name or host name, a numera l is appended automat ically to one of the names so t hat all names on the network are unique.
15 Prob lem S olvin g 376 Scanning Services This secti on expla ins the tr oubleshooti ng procedures an d restric tions whil e using scan functions . T roubleshooting The possibl e causes, c onfirmati on methods, an d acti ons are as foll ows.
Network -related Pr oblems 377 Restrictions This section expl ains the restr ictions that appl y while using scan funct ions. NOTE: For inf ormation on the networ k scan driver and Mailbox V iewer 3, ref er to the Readme file on t he driver CD-ROM.
15 Prob lem S olvin g 378 E-mail Se rvices This secti on expla ins what to d o when a probl em occurs while using E-mail Print, Mail Notice Servic e, Internet Fax, or Scan to E-mail featur e. T roubleshooting The possibl e causes, c onfirmati on methods, an d acti ons are as foll ows.
Network -related Pr oblems 379 Internet/Intranet Connection This section expl ains the troubl eshooting procedu res and restric tions while using Internet and int ranet connec tions. T roubleshooting The possibl e problems and acti ons are as foll ows.
15 Prob lem S olvin g 380 When you cannot c onnect to a web ser ver Rest ric tio ns This section expl ains the restr ictions t hat apply while usi ng Internet or intranet connections.
Network -related Pr oblems 381 – RFC2617: HTTP Authentic ation: Basic and Diges t Access Authentic ation (Basic authe nticatio n support only, others are not supported) – RFC2817: Upgrad ing to TLS Within HTTP/1 .
15 Prob lem S olvin g 382 Fault Co des When a fault occurs, th e touch screen display s a message on how to clear the faul t. Some faults indicate customer mai ntenance, while ot hers r equire the attent ion of the System Administ rator. The fol lowing tabl e represen ts some of the faul t codes and their corresponding cor rective act ions.
Fault Code s 383 005-210 005-274 005-275 005-280 005-283 005-284 005-285 005-286 An error oc curred wi th the docume nt feede r . Contact th e Xerox Welcome Center . 005-500 An error occurred wi th the doc ument feede r . Contact th e Xerox Welcome Center .
15 Prob lem S olvin g 384 013-21 0 013-21 1 013-21 2 013-21 3 013-22 0 The Finis her malfu nction ed. Switch off the mac hine, and then switch it on again.
Fault Code s 385 016-454 Unable to retrie ve the IP a ddress fr om DNS. Chec k the DNS configurat ion and IP addr ess ret rieve sett ing. 016-455 Connecti on to the S NTP server was time d out. Check th e network cable connec tion and th e IP addr ess of the SNTP s erver .
15 Prob lem S olvin g 386 016-52 6 An LDAP serv er SSL auth entication er ror occurr ed. The serve r name set on the machine is not the same as the informat ion in the certifi cate. Set the correc t LDAP se rver addr ess on th e machin e and in th e certif icate.
Fault Code s 387 016-554 An Authe nticatio n Agen t error occ urred. The login na me or pas sword for obtaini ng domain u ser inf ormation was not co rrect. Ente r the corr ect login na me and pa ssword. 016-555 A timeou t occur red while A uthentica tion Agen t was to be connecte d to the database or to Acti ve Directory.
15 Prob lem S olvin g 388 016-57 9 T he machine f ailed to transf er data via FTP usi ng the Sca n to PC se rvice because the scan ned im age could not be saved i n the FT P server after connect ion. Chec k if the FTP serve r’s save loc ation is corre ct.
Fault Code s 389 016-590 The machi ne failed to transfer data via F TP using the Scan to PC service becaus e the file cou ld not b e saved in the FT P serv er; [File Nam e Confl ict] may be set to [Do Not Save]. Set [File Nam e Conflic t] to any item other than [Do Not Sav e].
15 Prob lem S olvin g 390 016-70 6 T he hard d isk ran out of space, be cause the number o f Secure P rint users reached its maximum. D elete u nnecess ary Secur e Prin t jobs from the machi ne. 016-70 7 T he Sampl e Print f eature is no t availa ble due to a malfu nction of the hard d isk.
Fault Code s 391 016-726 The pr inter la nguage was not sele cted a utomatica lly . The pr obable c auses a re as foll ows: • PostScri pt data was sent to the machi ne, but the PostSc ript Kit was no t installed on the ma chine. • PDF dat a wa s sen t di rect ly t o th e mach ine u sin g th e lpr comm and, but the HDD was defe ctive.
15 Prob lem S olvin g 392 016-74 6 Rec eived a P DF file con taining unsup ported fun ctions. Use a print dr iver to pri nt the file. 016-74 7 An error oc curred whi le annotat ion image data was bein g proces sed due t o insufficien t memory . T ake one of the fol lowing actio ns: • Incr ease the annotat ion image size.
Fault Code s 393 016-766 An error occurr ed on the S MTP server . 016-767 Unable to send e-mail due t o the wron g e-mail address. V erify the e-mail addres s, and tr y sendi ng the e-m ail agai n. 016-768 Unable to co nnect to the SMTP server due to the incorrect e-ma il addres s of the mach ine.
15 Prob lem S olvin g 394 016-78 6 T he scanned data coul d not be written du e to insufficient space on the hard dis k. Delete unn ecessa ry data, or ini tiali ze the har d disk if the sa ved data are not needed. 016-78 7 T he server IP addr ess se t to the jo b templ ate is inc orrect.
Fault Code s 395 018-501 The mac hine did no t have a server ce rtificat e/secret key when it was powered on, and thus cou ld not en able t he SSL s erver requ ired for Xerox Secure Access authentic ation. G enerate a server c ertificat e or dis able the X erox Secu re Access f eatu re.
15 Prob lem S olvin g 396 018-53 0 A Custom Se rvices au thenti cation err or occu rred. Chec k the authe ntica tion settings. 018-53 1 T he scan job coul d not be ex ecuted. Try again. C ontact the Xerox Welcome Center if the probl em pers ists. 018-53 2 T here are to o many sc an jobs in proces s to cr eate a new j ob.
Fault Code s 397 018-568 SSL ac cess to the HTTP s erver fai led. Chec k if your c omputer is conne cted to the HTTP server. Also check if the SSL i s enabled , and if the HTTP se rver name and path are correctly se t. 018-569 The HT TP serv er certifi cate may ha ve a p roblem.
15 Prob lem S olvin g 398 018-58 4 Com municati on with the Netware ser ver was in terrupted. Ch eck if your computer is c onnected to the Netwa re server . If the problem p ersists, run DSREP AIR at th e serv er console on the Netwa re ser ver . 018-58 5 Con nection to the Netw are server failed.
Fault Code s 399 018-704 An LD AP serve r protocol error oc curred in the add ress book operati on. The server returned the RF C2251 sp ecifica tion proto col error 4 ( size limi t exceede d) during the addre ss book query . Revi ew the sea rch con ditions and se arch root entry , then repeat the same ope ration.
15 Prob lem S olvin g 400 018-71 9 An LDAP se rver prot ocol er ror occurr ed in the address book ope ration. T he server ret urned the RFC2251 s pecificati on protoc ol error 19 (const raint violation) during the addre ss book qu ery . An a ttribute value sp ecified violates some cons traint.
Fault Code s 401 018-752 An LD AP serve r protocol error oc curred in the add ress book operati on. The server returned t he RFC2251 spe cification protocol error 52 (unav ailable ) during the addr ess bo ok query . The server is una vailabl e. W ait a wh ile, then repeat t he same op eration.
15 Prob lem S olvin g 402 018-78 1 An LDAP se rver prot ocol er ror occurr ed in the address book ope ration. T he machine coul d not conne ct to the s erver . Use the following met hods: • Chec k the netwo rk cables are connec ted. • Chec k the target ser ver ’s operatin g status.
Fault Code s 403 018-794 An LD AP serve r protocol error oc curred in the add ress book operati on. The serv er r eturn ed t he RF C225 1 sp ecif ica tion p rot ocol er ror 94 (re sul t no lo nge r availa ble) duri ng the addr ess boo k query . Che ck the LDA P server status.
15 Prob lem S olvin g 404 027-44 3 T he auto stat eless IPv 6 addres s 2 of the machine is dupli cated on t he netwo rk. Change the auto stateles s IPv6 a ddress 2 o f the ma chine, or the addr ess of t he other dev ice. 027-44 4 T he auto stat eless IPv 6 addres s 3 of the machine is dupli cated on t he netwo rk.
Fault Code s 405 027-516 The machi ne failed to transfer da ta via SMB using the Scan to P C service becaus e the SMB server was not f ound. Take one of the fo llowing a ctions, and t ry agai n: • C.
15 Prob lem S olvin g 406 027-52 1 Dur ing data transfer v ia SMB u sing the Sc an to PC service, the suffix o f the file name or folder na me excee ded the li mit on the SMB serv er. Change the file name or desti nation fol der on th e SMB se rver. Or, m ove or delete the files from the desti nation fol der.
Fault Code s 407 027-529 During d ata transfer via SM B using the S can to PC s ervice, a n unexpec ted error has oc curred on the SMB server, or an une xpected i nternal er ror has oc curred on th e mac hin e.
15 Prob lem S olvin g 408 027-57 2 027-57 3 027-57 4 027-57 6 027-57 8 An SM B protocol error occ urred. Pe rform the same o peration again. Conta ct the Xerox Welcome Cente r if the pr oblem pe rsists. 027-58 4 An SMB protocol er ror occ urred. The SMB se rver i s operating in sh are secur ity mode.
Fault Code s 409 027-712 The S/M IME c ertificate f or the re ceived e -mail ha s expired or is no t trusted. Ask the send er to sen d e-mail with a va lid certi ficate. 027-713 The re ception of the e-mai l was rej ected, bec ause the e-m ail co ntents had been altered during tra nsmissio n.
15 Prob lem S olvin g 410 027-74 4 T here is a p roblem i n the doma in name of the job template s erver . Check the connect ion to t he server . Also ch eck if th e domain name is register ed on the DNS server . 027-74 5 T he address of the DN S server i s not reg istered on t he machi ne.
Fault Code s 411 027-797 The ou tput des tination is not cor rect. Specify the cor rect d estinatio n, and resend the e-ma il. 033-310 If the m achine is equipped w ith two o r more lines , the Fax Billin g feature can not be set to ON.
15 Prob lem S olvin g 412 033-73 5 A fax error occurre d. Switch off the machine , and the n switch it on agai n. Contact the Xe rox Welcom e Center if th e proble m persi sts. 033-73 6 T he transmi ssion was cancel led, bec ause the data size e xceeded its upper li mit.
Fault Code s 413 034-51 1 An err or occ urred dur ing rela y broad casting. Check tha t the rela y station is correc tly regi stered w ith the sp eed dia l code. A lso, ch eck the d estinat ion numbers registered at the rel ay station. 034-512 An endl ess loop was detec ted in the remote r elay broad casting .
15 Prob lem S olvin g 414 034-73 4 An interna l error occ urred. Sw itch off the ma chine, an d then sw itch it on again. Contact the Xe rox Welcom e Center if th e proble m persi sts. 034-79 6 T he fax num ber is inval id. Check th e numbe r , and tr y again .
Fault Code s 415 035-723 035-724 A communication erro r occurr ed. Fax tran smissi on: Check the fax n umber . Ch eck if the spe cified fe atures are suppor ted on the d estin ation mac hine. Fax rec eption: A sk the send er to try again. 035-725 Refer to 034-51 1.
15 Prob lem S olvin g 416 036-50 0 to 036-54 2 036-70 0 to 036-77 7 A fax er ror occu rred. Chec k the fax settin gs and the fax numbe r , an d then try again. Con tact the Xe rox Welcome Ce nter if th e proble m persists. 036-77 8 036-77 9 Communic ation was interrupte d on the destination machine.
Fault Code s 417 047-217 A comm unica tion error occurred be tween th e main uni t and the Hi gh Capacity Feeder . Switch off the m achine, a nd then switch i t on again . Contact the Xe rox Welcome Cen ter if the problem persists. 047-218 A comm unica tion error occurred be tween th e main uni t and a tr ay module.
15 Prob lem S olvin g 418 1 16-220 The machine f ailed to m ove onto the Do wnload mod e. Contact the X erox Welcome Center . 1 16-39 2 The Printer or PostScr ipt kit is attached to an improper slot on the control ler board. Attach th e Printer or Po stScript kit to the correct slot.
Fault Code s 419 Screen Messages Along with fault c odes, t he follo wing messages ar e disp layed on t he touch screen on some occasions. 124-706 The fol ding sett ing was c ancelled. Check th e fold ing setti ng, and try a gain. 124-708 The out put destin ation w as chang ed to the c enter tray.
15 Prob lem S olvin g 420 Xerox Welcome Center If you need any additi onal help on using your machine , you can: 1) Refer to the User Guide or this Syst em Administrati on Guide. 2) Visit our Custo mer Web Site at www.xerox.com or contac t the Xerox Welcome Center.
421 16 Appendix This chapter describes t he machine spe cifications , emulat ion parameters supporte d on the machine, how to upgrade the machine soft ware, and how to configure Xerox Ext ensi ble I nterf ace Platfo rm.
16 Ap pendix 422 WorkCentre 5225 A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (1 sided) A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (2 sided) A3/11 × 17” SEF: 1 4 cpm (c ycles per minute) (1 sided) A3/11 × 17” SEF: 9 cpm (cycl es per minute) (2 si ded) WorkCentre 5230 A4/8.
Specif ications 423 NOTE: The standar d sizes of document s that can be detected vary dependi ng on the paper size table speci fied by the System Administr ator . For information on set ting the paper s ize t able, refer to Paper Siz e Settings i n the Setup s chapte r on p age 78.
16 Ap pendix 424 Envelope Tray Supported Envelope Types : Commercial 10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C5 Envelope LEF Stackabili ty (Height) : 43 mm or less Auto Size Sensing: N.
Specif ications 425 Office Finisher LX Capacity: Center Tray (Exit 2): 200 sheet s Finisher Tray ( without Booklet Maker): For paper of mor e than 216.0 mm in lengt h: When not stapled: 1000 sheets When stapled : 75 sets or 750 sheets For paper of 216.
16 Ap pendix 426 Spe cificat ions for the Fax Service Fax Transmission Speed Automatic f allback: 33.6 Kb ps Page Transmission Time - ITU No. 1 document 33.
Emulati on Parameter s 427 Emulation Parameters The emulation parameters for PCL and PDF di rect pri nting can be change d as necessary. For infor mation on how to change par ameter values, refe r to Print Mode in the Machine Status chapter on page 51.
16 Ap pendix 428 2 Side d Print 206 0: Off (De fault) 1: On Sets w hether to enabl e doub le-sided printin g. Default Fo nt 2 07 0 : CG Times 1: CG T imes Ital ic 2: CG T imes Bold 3: CG T imes Bold I.
Emulati on Parameter s 429 Symbol Set 208 0: Roman 8 (Default ) 1: ISO 8859-1 Lat in 1 2: ISO 8859-2 Lat in 2 3: ISO 8859-9 Lat in 5 4: ISO 8859-10 Latin 6 5: PC-8 6: PC-8 DN 7: PC-775 8: PC-850 9: PC-852 10: PC-10 04 (OS/2) 11 : P C T u r k i s h 12: Windo ws 3.
16 Ap pendix 430 PDF Direct Printing Machine Software Upgrade To upgrade the sof tware, you must firs t obtain the u pgrade soft ware and the n install it. Prep a re for the Upgrade It is import ant to obtai n the correct upgrade f ile for your mac hine.
Xerox Extensib le Interfac e Platform (XEIP) 431 6. Download the sof tware fil e: a) Obtai n the new software upgrade fil e (Controll er ROM or Cont roller + PS ROM) for your machine fr om the www.xerox.com web site, or from your Xerox Customer Support Represen tative.
16 Ap pendix 432 Config uring XEIP At your workst ation 1. Open your web br owser . 2. Enter the IP address of the machi ne in the [Address] or [Location ] field. 3. Click [Enter ] to access Centre W are In ternet Serv ices. 4. Enable the machine for EIP appl icati ons: a) Click the [Prope rties ] tab.
Xerox Extensib le Interfac e Platform (XEIP) 433 f) Cli ck [Apply ]. EIP app licat ions can no w regis ter to the machi ne..
16 Ap pendix 434.
Index 435 17 Index Numerics 2 Pages Up On R eceip t ................. ............. ...... 1 13 2 Sided Co pying ... ................... ............. .............. 85 2 Sided P rinting ................ .................... ............ 1 13 2 Sided Re port .
Index 436 Auto Confi gured IPv 6 Addr ess ................... ........ 93 Auto Dis play o f Login Sc reen .. ................... ........ 69 Auto Job Promoti on .......... .................... .............. 77 Auto Job Release . ................... .
Index 437 Cover C, paper jams ... ................... ................... 347 Cover E, pa per jams ... ............. ................... ...... 347 Covers - Cover Tray ......... .................... .............. 88 Create Au thorizatio n Group s - Authen tication .
Index 438 Fax Scr een Default ..... ............. ................... ......109 Fax Ser vice ....................... .................... ............. .77 Fax Se rvice Settin gs ......... .................... ............ 109 Fax Control ............
Index 439 High Ca pacity Ta ndem Tr ay ................. ......348 Tray 5 (Byp ass) ....................... ............. ......349 Trays 1, 2, and 3, 4 .... .................... ............ 348 Job Compl ete Tone 1 .............. ............. .....
Index 440 Microsoft Networ king ........ ............. ................... 251 Computer Set up ................ ............. ............ 255 Information Chec klist ......... ............. ............ 251 Network Comm unication S etup ............ .
Index 441 PostSc ript Font S ubstitution .... ................... ...... 104 Pos tScr ipt Memor y ........................ ................... 101 PostSc ript Pap er Suppl y ................ ................... 104 Power S aver/ Energy Saver T imers .
Index 442 S S/MIME Co mmunicat ion ................ ............. ........98 S/MIME S ettings ......... ............. ................... ........ 98 Sample J ob ........... ................... ................... ........ 88 Sample S et ........... .
Index 443 SMTP AUTH Password ........................ .............. 96 SMTP Ser ver Name / I P Address ............... ........ 96 SMTP S erver Po rt Numb er ............ .................... .96 SMTP Serv er Settings ...... ............. ...........
Index 444 HP-UX ............ ................... ............. ............ 238 Information Chec klist ......... ............. ............ 232 Installa tion Pro cedure ........ ................... ...... 233 Network Comm unication S etup ............
An important point after buying a device Xerox 5222 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox 5222 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox 5222 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox 5222 you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox 5222 will certainly help you make a decision on the purchase.
If you already are a holder of Xerox 5222, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox 5222.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox 5222. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox 5222 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
