Instruction/ maintenance manual of the product 3550 Xerox
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Xerox W orkCentr e 355 0 Informa tion Assur ance D isclosu re Paper Version 1 .2 Prepared by: Mark Bixler Xerox Corporation 800 Phillips Road Webster , New York 14 580.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 2 Ver. 1.3, Ma rch 2011 Page 2 of 32 ©2011 Xerox C orporation . All rights re served. Xerox an d the sph ere of connectiv ity desi gn are trademarks of Xerox Corporati on in the U nited States and /or other c ounties.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 3 Ver. 1.3, Ma rch 2011 Page 3 of 32 1. INTRODUCTION ..................................................................................................................................5 1.1.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 4 Ver. 1.3, Ma rch 2011 Page 4 of 32 3.2. Login and Aut henticati on Method s .......... ...................... ...................... ...................... ....................... .......
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 5 Ver. 1.3, Ma rch 2011 Page 5 of 32 1. Int roduct ion The WorkCentr e 3550 multi function syst ems are among the latest versions of Xer ox copier and multifunction devices for the general office.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 6 Ver. 1.3, Ma rch 2011 Page 6 of 32 2. De vice Desc ripti on This product consists of an input document ha ndler and scanner, marking engine including paper path, controller, and user interface.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 7 Ver. 1.3, Ma rch 2011 Page 7 of 32 2.1. Sec urity-relevant S ubsystems 2.1.1. Physical Part itioning The security-relevant subsystem s of the product are partitioned as shown in Fi gure 2-2.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 8 Ver. 1.3, Ma rch 2011 Page 8 of 32 2.1.2. Security Functions allocated to S ubsystems Security Function Subsystem System Auth entication.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 9 Ver. 1.3, Ma rch 2011 Page 9 of 32 2.2. Contr oller 2.2.1. Purpose The controller provides both netw ork and direct-connect external interfaces, and enable s copy, print, email, network scan and LanFAX functionality.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 10 Ver. 1.3, Ma rch 2011 Page 10 of 32 2.2.3. External Connect ions Table 3 Controlle r External Connections Figure 2-3 Back pa nel connections 2.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 11 Ver. 1.3, Ma rch 2011 Page 11 of 32 2.3 Fax Module 2.3.1. Purpose The embedded FAX service uses the installed embedded fax card to send and receiv e images over the telephone interface. 2.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 12 Ver. 1.3, Ma rch 2011 Page 12 of 32 2.5. Loc al User Interface (LUI) 2.5.1. Purpose The LUI detects hard button act uations, and provides text and gr aphical prompts to the user. Images are not transmitted to or stored in the LUI.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 13 Ver. 1.3, Ma rch 2011 Page 13 of 32 2.7. Syste m Software Str ucture 2.7.1. Open-source com ponents Open-source components in the connectivity layer implement high-level protocol services.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 14 Ver. 1.3, Ma rch 2011 Page 14 of 32 2.7.3. Network Prot ocols Figure 2- is an interface diagram depicting the protocol stacks supported by th e device, annotated according to the DARPA model.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 15 Ver. 1.3, Ma rch 2011 Page 15 of 32 Figure 2-5 IPv6 Net work Protocol Stack 2.8. Logic al Access 2.8.1. Network Prot ocols The supported network protocol s are listed in Appendix C and are implem ented to industry standard specifications (i.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 16 Ver. 1.3, Ma rch 2011 Page 16 of 32 device-initiated operations (like scanning) cannot assume the existence of the tunnel unles s a print job (or other client initiated action) has been previou sly run since the last boot at either end of the connectio n.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 17 Ver. 1.3, Ma rch 2011 Page 17 of 32 2.8.2.3. Port 68, DHC P This port is used only when perfor ming DHCP, and is not open all of the time. To perma nently close this port, DHCP must be explicitly disabled.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 18 Ver. 1.3, Ma rch 2011 Page 18 of 32 2.8.2.5. Port 88, K erberos This port is only open when the device is communicating with the Kerbero s server to authenticate a user, and is only used only to authenticate users in conjunction with the Network Scanning feature.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 19 Ver. 1.3, Ma rch 2011 Page 19 of 32 2.8.2.7. Ports 161, 162, SNMP These ports support the SNMPv1, SNMPv2 c, and SNMPv3 protocols. Please note th at SNMP v1 does not have any password or community string control .
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 20 Ver. 1.3, Ma rch 2011 Page 20 of 32 2.8.2.15. Port 636, sLDAP This is the standard LDAP port w hen using SSL for address book queries in the Scan to Email feature. 2.8.2.16. Port 1124, N etwork Scan Utility This port supports the Xerox Netw ork Scan utility.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 21 Ver. 1.3, Ma rch 2011 Page 21 of 32 3. Sys tem Acc ess 3.1. Auth entication Mode l The authenti cation model allows for the following: • Local Auth entication: Provid es access t o the scan to network and scan to email s ervices.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 22 Ver. 1.3, Ma rch 2011 Page 22 of 32 5) If the LDAP Qu ery is succe ssful, the user’s email addres s is placed in the Fr om: field. Ot herwise, the default From: is used. 6) The user may th en add reci pient addres ses by accessing the Address B ook on the LD AP server.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 23 Ver. 1.3, Ma rch 2011 Page 23 of 32 1) The devi ce sends the D omain Controll er hostname t o the DNS Serv er.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 24 Ver. 1.3, Ma rch 2011 Page 24 of 32 3.3. Syste m Accounts 3.3.1. Printing [Mult ifunction models onl y] The device ma y be set up to connect to a print que ue maintai ned on a remot e print server.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 25 Ver. 1.3, Ma rch 2011 Page 25 of 32 4. Sec urity As pects of Select ed Featu res 4.1. SM art eSolutions SMart eSoluti ons provides the ability t o automatica lly send data t o Xerox to b e used for bi lling (Meter Assistant) and toner repleni shment (Supp lies Assistant).
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 26 Ver. 1.3, Ma rch 2011 Page 26 of 32 5. Resp onses to Know n Vulne rabiliti es 5.1. Sec urity @ Xerox (www.xerox. com/security) Xerox maintains an evergr een public web page that contains the latest security information pertaining to its products.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 27 Ver. 1.3, Ma rch 2011 Page 27 of 32 6. APP ENDICES 6.1. App endix A – Abbre viations API Application Programming Interface AMR Automatic Meter Reads ASIC Application-Specific Integrated Circuit.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 28 Ver. 1.3, Ma rch 2011 Page 28 of 32 NVM Non-Volatile Memory PCL Printer Control Language PDL Page Description Language PIN Personal Ide.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 29 Ver. 1.3, Ma rch 2011 Page 29 of 32 6.2. App endix B – Supporte d MIB Objects NOTES : (1) The number of objects shown per MIB gr oup represents the nu mber of o bjects defined by the IETF standard for that M IB group.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 30 Ver. 1.3, Ma rch 2011 Page 30 of 32 RFC 1514 – Host Resour ces MIB group WorkCentre System group [ 7 objects ] supp orted Storage gro.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 31 Ver. 1.3, Ma rch 2011 Page 31 of 32 6.3. App endix C –Stan dards Controller Soft ware Function RFC/Stand ard Internet Protocol 950 In.
XEROX WorkCentre 3550 Information Assurance Dis closure Paper 32 Ver. 1.3, Ma rch 2011 Page 32 of 32 Portable Document Format Refer ence Manual Version 1.3 6.4. App endix E – Referen ces Kerberos FAQ http://www.nr l.navy.mil/CCS/ people/kenh/k erberos-faq .
An important point after buying a device Xerox 3550 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox 3550 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox 3550 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox 3550 you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox 3550 will certainly help you make a decision on the purchase.
If you already are a holder of Xerox 3550, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox 3550.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox 3550. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox 3550 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
