Instruction/ maintenance manual of the product 3100MFP/X Xerox
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TELECOM User Guide 253107569-A_ENG XER O X Phaser 3100MFP/X.
Phaser 3100MFP/X Dear customer Dear customer For your security and comfort, we urge you to carefully read the chapter Security before attempting use. In buying this multifunction mach ine, you have opted for a quality XEROX product. Your device satisfies all of the different needs of a modern office automatio n tool.
Phaser 3100MFP/X - I - Contents Contents Dear customer I Consumables I Security 1 Safety introduction 1 Notices and safety 1 Marks, Labels 1 Symbols 1 EMC 1 Note to users in the United States of Ameri.
Phaser 3100MFP/X - II - Contents Activating rerouting 31 Printing rerout ed documents 31 Transmission waiting queue 31 Performing imm ediate tran smission fro m the waiting queue 31 Consulting or modi.
Phaser 3100MFP/X - III - Contents Utilities and applications activation 62 Companion Monitor 63 Graphical presentation 63 Device managemen t 63 Selecting the current device 63 Status of the connection.
Phaser 3100MFP/X - 1 - 1 - Security - Software use li cense - Environment - License Security Safety introduction Notices and safety Please read the following instructions carefully before oper ating the machine and refer to them as needed to ensure the continued safe operation of your machin e.
Phaser 3100MFP/X - 2 - 1 - Security - Software use li cense - Environment - License If this equipment does ca use harmful interference to radio or television reception, which can be determined by turning the equipmen t off and on, the user is encouraged to try to correct the interfer ence by one more of the following measures: 1.
Phaser 3100MFP/X - 3 - 1 - Security - Software use li cense - Environment - License used on electromechanic al equipment. • Always exercise care when moving or relocating equipme nt. Please contact your local Xero x Service Center to arrange relocation of the co pier to a location outside of your building.
Phaser 3100MFP/X - 4 - 1 - Security - Software use li cense - Environment - License This equipment is supplied with a plug that ha s a protective earth pin.
Phaser 3100MFP/X - 5 - 1 - Security - Software use li cense - Environment - License Product Safety Certification EUROPE : This XEROX product is certified by the fo llowing Agency using the Safety Standards liste d.
Phaser 3100MFP/X - 6 - 1 - Security - Software use li cense - Environment - License plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.
Phaser 3100MFP/X - 7 - 1 - Security - Software use li cense - Environment - License Europe Radio Equipment & Telecommunications Termina l Equipment Directive This Xerox pr oduct has be en self-cer.
Phaser 3100MFP/X - 8 - 1 - Security - Software use li cense - Environment - License Domestic/Hou sehold Environment Application of this symbol on your equipment is co nfirma tion that you should not d ispose of th e equipment in the normal household waste stream.
Phaser 3100MFP/X - 9 - 1 - Security - Software use li cense - Environment - License Security directives Before turning on your device, check that the outlet that you are going to plug it into conforms to the indications shown on the information plate (voltage, curr ent, power network frequency) located on your device.
Phaser 3100MFP/X - 10 - 1 - Security - Software use li cense - Environment - License Positions of Safety la bels on the machine The device has war ning labels at the positions shown be lo w. For your safety, you must never touch these surfaces when you re move a pa per jam or when you r eplace the Toner cart ridge.
Phaser 3100MFP/X - 11 - 1 - Security - Software use li cense - Environment - License Software use license CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LIC ENSE BEFORE OPENING THE SEALED ENVELOPE CONTAINING THE SOFTWARE. O PENING THIS ENVELOPE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS.
Phaser 3100MFP/X - 12 - 1 - Security - Software use li cense - Environment - License Applicable law This license is under the French law. Any dispute following the interpre tation or execution of this license will be submitted to the Paris Court.
Phaser 3100MFP/X - 13 - 2 - Installation Installation Location conditions By choosing an appropr iate locat ion, you pres erve the lon gevity of the machine. Check th at the selected location has the following characteristics: - Choose a well ventilated location.
Phaser 3100MFP/X - 14 - 2 - Installation or liquid can cause a fire hazard or an electric sho ck hazard. - If liquid or metallic item gets accidentally inside the mach ine, turn it off immediately, unplug the powe r cord and contact your retailer. Otherwis e, you w ill face a fire hazard or an electric shock hazard.
Phaser 3100MFP/X - 15 - 2 - Installation paper or origina ls. - For environmental reasons, do not dispose of the prod uct or expended supply waste s at household waste collection point. Disposal can take place at our authorised de aler or at appropriate collection sites.
Phaser 3100MFP/X - 16 - 2 - Installation Rules for use symbols WARNING Indicates important safety notes. Ignoring these notes could result in se rious injury or death. Be sure to read these no tes. They can be found in the Sa fety information section of this manual.
Phaser 3100MFP/X - 17 - 2 - Installation Machine Overview Front and Back sides 1. Control panel 2. Document feeder 3. Paper jam cover 4. Power supply cord connection 5. On/Off switch 6. LINE port - telephon e cable connection 7. EXT . port - connection for external telephone devices 8.
Phaser 3100MFP/X - 18 - 2 - Installation Control panel Accessing menus All functions and set tings are availab le via the menu and are as sociated with a specific menu comm and. For example, the menu comma nd 51 launches the printing of the functions list (the functions list stores the list of all menus, sub-menus and their identification num ber).
Phaser 3100MFP/X - 19 - 2 - Installation Packaging contents The packaging contains the items listed below: Multifunction device 1 print cartridge 1 Safety guide and 1 Installa tion guide 1 PC installa.
Phaser 3100MFP/X - 20 - 2 - Installation 2 Push the lower panel down until it clicks. 3 Setup the back side tra y stop by pushing the "PUSH" level ( A ). Then adjust the side paper guides to the paper size by pushing lever ( B ) located on the left side guide.
Phaser 3100MFP/X - 21 - 2 - Installation Output Support T ab Adjust the paper output support tab depending on the size of the document to be printe d. Do not forget to raise the flap to prevent ou tput sheets from falling out of the machine.
Phaser 3100MFP/X - 22 - 2 - Installation 4 Select your country in the list displayed using the or buttons and confirm with OK . 5 If you have set the country to "Other", you ma y need to set the public telephone NETWORK to use. Press the OK button to specify it.
Phaser 3100MFP/X - 23 - 2 - Installation Use of envelopes • Feeding can be d one only through the manual feed. • Recommended ar ea should be the area which excludes 15 mm from the lead ing edge, 10 mm from both the left and right edges, and the rear edg e.
Phaser 3100MFP/X - 24 - 3 - Copy Copy Your machine has the ability to make one or more copies. You can also set up seve ral parameters in order to make copies at your will. Simple copy In this case, the default pa rameters are applied. 1 Place the docu ment to be copied face up in the automatic document feeder.
Phaser 3100MFP/X - 25 - 3 - Copy 6 Adjust the desired zoo m level, from 25% TO 400% with the buttons or , confirm with the OK button (only available in 1 Page to 1 copy mode). 7 Adjust the desired origin values with the digital keyboard buttons or then confirm with th e OK button.
Phaser 3100MFP/X - 26 - 3 - Copy according to the followin g table: 3 Confirm your choice by pressing the OK button. 4 Exit this menu by pressing the button. Zoom setup The ZOOM parameter allows you to reduce or enla rge an area of a document by choosing the origin and the zoo m level to apply to the docu ment, from 25 to 400 %.
Phaser 3100MFP/X - 27 - 3 - Copy Paper type setup 851 - ADVANCED FCT/SCAN. & PRINT/PAPER TYPE 1 Press , enter 851 using the keypad. 2 Select NORM AL or THICK with the but tons and . 3 Confirm your choice by pressing the OK button. 4 Exit this menu by pressing the button.
Phaser 3100MFP/X - 28 - 4 - Fax Fax This chapter describe s all the fax processing and configuration functions. You will also find a section describing fax mailboxes . Fax transmission Print a cover sheet A header page is stored in your machine. To send your fax using this header page , you can print it at a ny time and fill in your details.
Phaser 3100MFP/X - 29 - 4 - Fax T ransmission with auto redial This function allows you to monitor the dialling operation during a fax transmission. In this case, the maximum transmission rate will be 14400 bps.
Phaser 3100MFP/X - 30 - 4 - Fax To activate relay fr om your fax machine: 1 Load the d ocument to be faxed. 2 Select 37 - FAX / BROADCAST . 3 Enter the remote fax number where you will relay to or choose your dialling mode and press OK . 4 Enter the relay list number used by the remote fa x and press OK .
Phaser 3100MFP/X - 31 - 4 - Fax Setting the re-direction cont act 392 - FAX / REROUTING / CALL NUMB ER 1 Press , enter 392 using the keypad. 2 Using the keys and within the navigator, select the subscriber from the direc tory. 3 Confirm with OK .
Phaser 3100MFP/X - 32 - 4 - Fax Consulting or modifyi ng the waiting queue 62 - COMMANDS / MODIFY 1 Press , enter 62 using the keypad. 2 In the waiting queue se lect the required document and confirm your choice with OK . 3 You may now modify the parame ters of the given document then confirm your mod ifications by pressing .
Phaser 3100MFP/X - 33 - 4 - Fax Modifying the features of a MBX 71 - MAILBOXES / CREATE MBX 1 Press , enter 71 using the keypad. 2 Select the desired MBX out of the 31 MBX’s, or enter the number of the MBX dire ctly and press OK . 3 Enter the code of this MBX, if there is one, and confirm with OK .
Phaser 3100MFP/X - 34 - 4 - Fax Deposit and Polling You may deposit a document in your fax and keep it available to one or more subscribers who can obta in a fax of this document by calling your fax with the POLL function.
Phaser 3100MFP/X - 35 - 5 - SMS SMS Thanks to the SMS button, you can send an SMS to subscribers all over the world. An SMS ( Short Message Service) is a service wh ich permits short written messages to b e sent to mobile phones or other SMS- compatible devices.
Phaser 3100MFP/X - 36 - 6 - Parameters/Setup Parameters/ Setup You can setup your machine as you like de pending on the use. In this chapter you will find descriptions of the functions. You can print the functions g uide and the current setu p of your machine.
Phaser 3100MFP/X - 37 - 6 - Parameters/Setup T ype of network You can conn ect your fax t o either a PSTN or a privat e network such as private auto matic branch exchange (PABX). You must sele ct the network which is the most convenient . To select the type of network: 251 - SETUP / TEL.
Phaser 3100MFP/X - 38 - 6 - Parameters/Setup 2 Enter the re quired minim al SIZE NUMBER of the company’s outside numbers an d confirm with OK . The minimal size will r ange between 1 and 30. 3 Enter the require d outgoing local PREFIX of the company’s telephone netwo rk (maximum 10 characters) and confir m with OK .
Phaser 3100MFP/X - 39 - 6 - Parameters/Setup automatically. Press the #0 buttons on your telep hone to cancel fax detection. • FAX-TEL : the machine handles reception of fax messages automatically, the DECT base (and registered handsets) handles recep tion of telephone communications automatically.
Phaser 3100MFP/X - 40 - 6 - Parameters/Setup Received faxes reduction mode This menu allows you to reduce receiv ed faxes for printing. This adjustment can be au tomatic or m anual. Automatic mode: This mode automatically resizes received faxes. To set automatic mode: 246 - SETUP / RECEPTION / REDUCTION 1 Press , enter 246 using the keypad.
Phaser 3100MFP/X - 41 - 6 - Parameters/Setup Printing the functions guide 51 - PRINT / FUNCTIONS LIST Press , enter 51 using the keypad. The printing of the functions guide starts. Printing the logs The incoming and outgoing logs list the last 30 transmissions ( incoming and outgoing) made by your machine.
Phaser 3100MFP/X - 42 - 6 - Parameters/Setup Print the list of setups To print the list of setups: 56 - PRINT / SETUP Press , enter 56 using the keypad. The printing of the list of setups starts. Lock the machine This function prevents non-a uthorized people from accessing the machine.
Phaser 3100MFP/X - 43 - 6 - Parameters/Setup Received p ages counter To view the number of pages received on your machine: 822 - ADVANCED FCT / COUNTERS / RECEIVED PG 1 Press , enter 822 using the keypad. 2 The number of r eceived pages appears on the screen.
Phaser 3100MFP/X - 44 - 7 - Directory Directory Your multifunction machine le ts you create a di rectory by memorising subscribe r records and subscriber lists. Your machine can store up to 250 subscrib er records, which you can group in 20 subscriber lists.
Phaser 3100MFP/X - 45 - 7 - Directory Printing the directory To print the directory: 15 - DI RECTORY / PRIN T Press , enter 15 using the keyp ad.
Phaser 3100MFP/X - 46 - 8 - Games and Calendar Games and Calendar Sudoku Sudoku is a Japanese puzzle. The game is in a grid format of thre e squares by three sq uares to be dist ributed in fields in zo nes of 3 × 3. Depending on the level of difficulty, more or fewer numbe rs are already entered at the start of the game.
Phaser 3100MFP/X - 47 - 9 - Network features Network features You may conne ct your multifunction machine to a wireless network. However, practical knowledge of your computer configuration is required to set up a network. You can connect your machine to a PC using a USB cable or make a wireless co nnection (via radio) with a PC or network.
Phaser 3100MFP/X - 48 - 9 - Network features Connect your WLAN adaptor Your mach ine belongs to a new generation of termina ls that you can incorporate into a WLAN n etwork using a WLAN USB key. 1 Plug your WLAN USB key in to the USB port of your machine.
Phaser 3100MFP/X - 49 - 9 - Network features 8 IP CONF. : MANU or IP CONF.: AUTO appear on the screen. If you choose to set up th e system manually, go to the next paragraph and enter th e parameters IP ADDRESS, SUBNET MASK and GATEWAY. 9 At the end of t his proced ure, you r eturn to the main menu of CONFIG.
Phaser 3100MFP/X - 50 - 9 - Network features 2827 - SETUP / WLAN / PARAMETERS / SECURITY This parameter allows yo u to make your network secure by setting the encryption method to use in your WLAN network. 1 Press , select the menu SETUP using the keys or and confirm with OK .
Phaser 3100MFP/X - 51 - 9 - Network features Setting up the P C For this section, refer to th e instructions supplied by the manufacture r of the WL AN USB key to he lp you to find and join the "house " network. 1 You may need to install th e software for the WLAN USB key on the PC, if this has not already been done.
Phaser 3100MFP/X - 52 - 10 - USB memory key USB memory key You can connect a USB memory Key in the front of your machine. The files stored in TXT, TIFF and JPEG formats will be read and you will be ab.
Phaser 3100MFP/X - 53 - 10 - USB memory key Select the printing format: THICK or NORMAL and confirm with OK to start printing. 5 Exit this menu by pressing the button. Delete your files stored on the key You can de lete files stored on your US B memory ke y.
Phaser 3100MFP/X - 54 - 10 - USB memory key creation. Pressing im mediately star ts the scan and sends a file to the USB memory ke y with the parameters defined in the scan format. Important With the IMAGE format, if you have selected: • BLACK&WHITE , the picture will be saved in TIFF format.
Phaser 3100MFP/X - 55 - 11 - Telephony (option) Telephony (option) The machine lets you co nnect a USB-DECT base to one of the USB p orts of the device and re gister DECT handsets to this base. You can then make and receive calls with the registered DECT handsets using the machine te lephone line (standard cordless telephone use).
Phaser 3100MFP/X - 56 - 11 - Telephony (option) Customising telephony settings This function lets you set the handset ring ing time upo n call reception. This parame ter, used to define for how lon g the handset(s) rings before terminating a call, is by default set to 30 seconds.
Phaser 3100MFP/X - 57 - 12 - PC Features PC Features Introduction The Xerox Companion Suit e software allows the connection of a personal co mputer with a compatible machine.
Phaser 3100MFP/X - 58 - 12 - PC Features The installation is launched. The following screen appears to indicate the progression of the installation. 6 Click on OK to finish the installation. Your Xerox Compan ion Suite ki t is success fully installed on your PC.
Phaser 3100MFP/X - 59 - 12 - PC Features 6 Place your cu rsor on X EROX C OMPANION S UITE and confirm with left-click of the mouse. 7 The welcome screen ap pears. Click on the N EXT button to launch the installation of the Xero x Companion Suit e kit on your PC.
Phaser 3100MFP/X - 60 - 12 - PC Features Installing the drivers manually You can install the print er and scan drivers ma nually without running any setup software. 1 Locate your USB cable conn ectors and connect as shown below on the picture. 2 Power on your machine.
Phaser 3100MFP/X - 61 - 12 - PC Features 2 Power on your machine. The PC detects the device and the drivers are automatically installed. 3 Once the installation is finished, a message indicates that the drivers are installed correctly. You can now use the machine to print and scan your documents.
Phaser 3100MFP/X - 62 - 12 - PC Features 6 Select the option R EMOVE DRIVER AND DRIVER PACKAGE and click on the OK button. 7 A confirmation screen appears.
Phaser 3100MFP/X - 63 - 12 - PC Features Companion Monitor Graphical present atio n Run the application by clicking on the X EROX C OMPANION M ONITOR icon located on your desktop or from the menu S TART >A LL P ROGRAMS > X EROX C OMPANION S UITE > P HASER 3100 MFP > C OMPANION M ONITOR .
Phaser 3100MFP/X - 64 - 12 - PC Features 3 Select the desired scan R ESOLUTION in the drop- down menu. 4 Click OK to confirm the new parameters. Removing a device 1 Select the device from the list and click the minus sign or R EMOVE button. 2 To confirm the removal of the device, click Y ES .
Phaser 3100MFP/X - 65 - 12 - PC Features 4 Adjust the desired parameters an d click on the OK button. 5 Click on the S CAN button, you can follow th e ongoing scan on the screen. 6 At the end of the scan, the scann ed picture appears in the PaperPort window.
Phaser 3100MFP/X - 66 - 12 - PC Features 3 Check the Duplex box and choose among the two binding modes: 4 Click on the OK button to begin printin g. 5 The machine prints the odd pa ges (from the highe.
Phaser 3100MFP/X - 67 - 12 - PC Features Address book The address book enab les you to store the numbers of the contacts you call the most fre quently. The purpose of this function is to facilitate dialling your contact’s number when you want to send an SMS or fa x.
Phaser 3100MFP/X - 68 - 12 - PC Features Modify the information related to a contact 1 Select the contact whose data you want to modify, using the mouse. 2 Click on P ROPERTIES . 3 Make the necessary chang es in the window A DDRESS BOOK . 4 Click on OK .
Phaser 3100MFP/X - 69 - 12 - PC Features Send a fax Send a fax from the hard disk or the machine 1 Click the icon of the window MF D IRECTOR . 2 Click N EW then click FA X .
Phaser 3100MFP/X - 70 - 12 - PC Features Receive a fax The wind ow MF Manager and MF Director show, using different messages, the recep tion of a fax. The icon is displayed at the bottom of the window MF Manage r an d the icon appears in the task bar.
Phaser 3100MFP/X - 71 - 12 - PC Features Fax p aramet ers Access to fax parameters 1 Click on the icon of the window MF D IRECTOR . 2 Select T OOLS > O PTION > F AX . 3 Make the adjustments required, referring to the description o f parameter s below and click OK .
Phaser 3100MFP/X - 72 - 12 - PC Features Cover page The cover page is part of a fax document au tomatically generated by your machine con taining information concerning the sender, the recipient, the date, the tim e sent, comments, etc... This page may b e sent alone or in front of a fax document, but always at the same time as the docu ment.
Phaser 3100MFP/X - 73 - 12 - PC Features • Option ( B ): Launch MFM ANAGER , select N EW F AX , select the scann er source as show n below: Add any recipient to the reci pient list, click on the tab.
Phaser 3100MFP/X - 74 - 12 - PC Features 3 Click on the icon to display the available fields. To add a field, proceed as follows: - Select the field you want to insert by clicking the field palette. A stam p replac es the cursor of your mouse. - Click the location where you want to put the field on the model.
Phaser 3100MFP/X - 75 - 12 - PC Features SMS Communications (depending on model) From your PC, you can send SMS to a single recipient or to multiple recipients using the distribution groups. Communications being sent a re monitored by means of the outbox, the outbox log and the o utbox memory (items sent).
Phaser 3100MFP/X - 76 - 12 - PC Features Follow-up of SMS SMS communications are monitor ed by means of: • an outbox, • a sent item memory, • an outbox log. These services make it possible to have complete information on the machine activity with regard to communications.
Phaser 3100MFP/X - 77 - 13 - Maintenance Maintenance Service General information To ensure that you r machine is kept in the best conditions, it is recommended tha t you periodically clean the interior of the machine. Please respect the followin g rules while using this machine: - Do not leave the scanner cover open.
Phaser 3100MFP/X - 78 - 13 - Maintenance A wait message appears. The smar t card is rea d. 9 Remove the smart card from the reader , your machine is ready to prin t again.
Phaser 3100MFP/X - 79 - 13 - Maintenance Printer issues Error messages When the printer encou nters any of the problems described below, th e corresponding message is shown on the machine display. Paper jam When printing, a shee t of paper may get stuck in the printer or the paper tray and cause a paper jam.
Phaser 3100MFP/X - 80 - 13 - Maintenance ADF Feeding problems When a paper jam occurs, the following message appears: 1 Open the document feeder scanne r cover. 2 Remove the jammed paper witho ut tearing it. 3 Close the document fee der scanner cover.
Phaser 3100MFP/X - 81 - 13 - Maintenance Code 06 - Printer default An incident occurr ed in the printer: no pape r, paper jam, opened cover... In th e reception mode, this incident appears only if the receptio n p arameter is switched to W ITHOUT P APER .
Phaser 3100MFP/X - 82 - 13 - Maintenance PC printing via WLAN connection Firmware update Updating the machine firmware requires that the Xerox Companion Suite software be installed on your PC, and that the PC is connected to the machine (see PC Features , pa ge 57).
Phaser 3100MFP/X - 83 - 13 - Maintenance Specifications Physical specifications Electrical specifications Environment al specifications Peripheral specifications Printer Copier Scanner Printing supports PC connection Dimensions: 412 x 447 x 386 mm Weight: 13 kg Power supply (see rating plate): Singl e phase 120 V - 50/60 Hz - 8.
Phaser 3100MFP/X - 84 - 13 - Maintenance Consumable specifications Print cartridge Specifications are subject to cha nge s for improvement without notice.
Phaser 3100MFP/X - 85 - Customer Information Customer Information As part of our continuing quest for total custom er satisf action, all of our products are made with ease-of-use and reliability in mind. If you need assistance during or afte r pr oduct installation, please visit th e Xero x website for online solutions and support: http://www.
An important point after buying a device Xerox 3100MFP/X (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox 3100MFP/X yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox 3100MFP/X - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox 3100MFP/X you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox 3100MFP/X will certainly help you make a decision on the purchase.
If you already are a holder of Xerox 3100MFP/X, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox 3100MFP/X.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox 3100MFP/X. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox 3100MFP/X along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
