Instruction/ maintenance manual of the product 90955101L Wyse Technology
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Administrators Guide Wyse ® Enhanced Microsoft ® Windows ® Embedded Standard Products: C90LEW , R90LEW , R90L W , V90LE W , V90L W , X90CW , X90LeW , X90L W Issue: 120409 PN: 883920-01 Rev .
ii Copyright Notices © 2009, Wyse T echnology Inc. All rights reserved. This manual and the software and firmware described in it ar e copyrighted. Y ou may not reproduce, transmit, transcribe, store.
iii Regulatory Compliance for Wyse Pr oducts Basic EMC and Safety Requirements Wyse appliances are compliant with the regulatory requirements in the regio ns listed below . U.S.A.—FCC Part 15 (class B), cUL 60950 Canada—IC ICES-003, CAN/CSA-C22 No.
iv Model VX0 Thin Cli ent, Products V90L W , V90LEW For Use with External Power Supply Model P A-1051- 01, or certified equivalent model supp lied by the manufacturer , output rated 12Vdc, 4.
Contents Summary of Revisions ix 1 Introduction 1 About this Guide 1 Organization of this Gui de 1 Finding the Info rm ation Y ou Need in this Guide 2 Wyse T echnical Support 2 Related Online Resource.
vi Contents Accessing the Administr ator Control Panel Extended Optio ns 23 Accessing and Using the Ad mini strative T ools 24 Configuring Component Services 24 Viewing Events 25 Managing Services 25 .
Contents vii Using Windows Server Update Serv ices (WSUS) on a Thin Client 61 Configuring the Thin Client for WSUS 61 Automatic Software Updates on Wyse Thin Clients Using WSUS 62 Using WSUS on the Wy.
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Summary of Revisions Wyse T echnology Inc. 883920 -01 Rev . C The following changes were made to this document since revision B: Wyse T echnology Inc. 883920 -01 Rev .
x Summary of Revisions Ericom PowerT erm Session Manager and PowerT erm Emulation New PowerT erm Session Manager and PowerT erm Emulatio n information fo r Ericom Powe rT erm T erm inal Emulatio n added in "Managing Connections with Er icom PowerT erm T erminal Emulation.
1 Introduction Wyse ® thin clients running Microsoft ® Windows ® Embedded Standard provide access to applications, files, and network resources made available on machin es hosting Citrix™ ICA and Microsoft™ RDP session services.
2 Chapter 1 Chapter 4, "Getting to Know the Extended WES Features," contains infor mation on the extended features of Wyse thin clients ru nnin g Microsoft Windows Embedded Standard that are not found in stand ard Windows Embedded Standa rd.
2 Establishing a Server Environment This chapte r contains info rmation on the network architectu re and enter prise server environment needed to provide networ k and session services for Wyse thin clients running Microsoft Wind ows Embedded Standard.
4 Chapter 2 • Dial-up Modem - A dial-up modem can be u sed with th e thin client to access a dial- up server . The dial-up server must be a Microsoft Remote Access Server or ano ther server that su pports indust ry-standard pr otocols.
Establishing a Server Environment 5 T able 1 DHCP Options Option Description Notes 1 Subnet Mask Required. 3 Router Optional but recom m e nd ed . It is not requir ed unless the thin client must interact with serv ers on a different su bnet. 6 Domain Name Server (DNS) Optional bu t re com m e nd ed .
6 Chapter 2 Using FTP File Servers Windows Embedded St andard includes an FT P Upgrade utility that can be used to upgrade the Windo ws Embedded Standard th in cl ient with Addons which are in Microsoft .msi form. This utility allows you to automatically or manually upgrade a thin client by downloading MSI packages from a spe cified FTP server .
Establishing a Server Environment 7 Using Domain Name System (DNS) Thin clients accept valid DNS names regist ered on a DNS server available to the enterprise intranet. The th in client will quer y a DNS server on the networ k for name to IP resolution.
8 Chapter 2 Configuring ICA Session Services Before you use the inform a tio n in th is sect ion to c onfigure your ICA session services, be sure you have read "Understanding Session Services.
Establishing a Server Environment 9 Using VMware V iew Manager Services VMware ® View Manager is a desktop man agement solution that enable s system administrators to provision desktops and control user ac cess. Client softw are securely connects us ers to cent ralized virtual desktops, ba ck-end phys ical systems, o r terminal servers.
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3 Getting Started This chapter provides informatio n to help you quickly get started using your thin client. It describes basic thin client function s and provid es instructions on sett ing up the thin client for you and your users.
12 Chapter 3 Automatic Logon Automatic logon to a User d esktop is enabled on the thin client by default. If you want to log on as a dif f erent user while Auto Logon is enabled, log of f the current desktop while holding down the SHIFT key to display the Log On to W indows dialog box a nd use your credentials to logon.
Getting Started 13 2. After logging on to the thin client, disable th e File Based W rite Filter by double-clicking the FBWF Disable icon on the desktop (this will di sable the filter and reboot the system).
14 Chapter 3 Understanding th e User Desktop The default User desktop icons include Citrix Pro gram Neighborhood, an d Remo te Desktop Connection (standard and Span ). The Start menu includes Internet Explorer , Control Panel, and Prin te r an d Faxes.
Getting Started 15 Understanding the Ad ministrator Desktop The default Administrator de sktop icons in clude Citrix Prog ram Neighborhoo d, Remote Desktop Connection (standard a nd Span), File Base d W rite Filter Disa ble, and File Based Write Filter Enable.
16 Chapter 3 Logging Off, Shutting Down, and Restarting Use the Shut Down menu to log of f, shut down, restart, or place the thin client in stand by (all options are available to use by clicking Start | Shut Down ).
4 Getting to Know the Extended WES Features This chapter contains info rmation on th e extended features of Wyse thin clients ru nning Microsoft Windows Embedded Standard that are no t found in standard Windows Embedded Standar d.
18 Chapter 4 Managing Connections with Citrix Program Neighborhood Cirtix Program Neighb or hood is available to Users and Administr ators. Use the Cirtix Program Neighborhood application (available b.
Getting to Know the Extended WES Features 19 Browsing the Internet with Internet Explorer Microsoft Internet Explorer 7 is availabl e to Users and Adminis trators.
20 Chapter 4 Using the Odyssey Client Manager If purchased and installed, the Odyssey Clie nt Manager is available to Users and Administrators. Clicking Start | All Programs | Funk Softwa re | Odyssey.
Getting to Know the Extended WES Features 21 Figure 8 Ericom – PowerT erm® TEC and Connect Synchronizing Thin Client Time with Neutron Neutron tim e synchronizat ion is availab le to Users and Administrators .
22 Chapter 4 Using VMware V iew Client to Connect to a Virtual Desktop VMware View Client is avai lable to Users and Administrators. Use the VMware View Client dialog box (availa b le by clicking VMware | VMware Vi ew Client in the All Programs menu—click >> to open the extend ed menu of the dialog box) to connect to a virtual desktop.
Getting to Know the Extended WES Features 23 Accessing the Admini strator Control Panel Extended Options This section provides an overview of the ex tended features found in the Administrator Control Panel (options are available to use by clicking Start | Control Panel ).
24 Chapter 4 Accessing and Using th e Administrative T ools Double-clicking the Administrative T ools icon in the Contro l Panel opens the Administrative T ools window .
Getting to Know the Extended WES Features 25 Viewing Events Double-clicking the Event Viewer icon opens the Event Viewer window . This tool displays monitoring and troubleshooting messages from Windo ws and other programs. Figure 14 Event Viewer Managing Services Double-clicking the Services icon open s the Services window .
26 Chapter 4 Managing Users Double-clicking the User Manager icon opens the Local Users and Groups window . This tool allows administrators to manage users and groups. For de tailed information on the User Manager , refer to "Managing Users and Groups with User Manager .
Getting to Know the Extended WES Features 27 troubleshooting purposes. Fo r information on VNC user settings, refer to "Using WinVNC to Shadow a Thin Client." Note Hovering the mouse poin ter over the V NC icon on th e taskbar sho ws the current IP address of the thin client.
28 Chapter 4 2. Follow the instructions to tu rn on the Bluetooth-enabled device an d ensure the device is discoverable (refer to the device documentation ), select the My device is set up and ready to be found check box, and then click Next .
Getting to Know the Extended WES Features 29 Setting Configuration Stri ngs with Custom Fields Double-clicking the Custo m Fi el ds icon in the Control Panel opens the Custo m Fi elds dialog box. Use th is dialog box to e nter co nfiguration strings for use by WDM software.
30 Chapter 4 Configuring Dual Monitor Display ( For Dual-Monitor Capable Thin Clients Only ) Y ou can use the Settings tab of the Display Properties dialog bo x (double-click the Display icon in the C.
Getting to Know the Extended WES Features 31 Configuring T ouchscreens If the ELO T ouchscreen op tion is installed on the thin client, double-clicking the ELO T ouchscreen icon in the User or Adminis.
32 Chapter 4 Setting Ramdisk Size Ramdisk is volatile m emory space used for temporary da ta storage. It is the Z drive shown in the My Computer window . It can also be used for temporary storage of ot her data according to adm inist rator discretio n (see "Savin g File s an d Usin g Loca l Drive s") .
Getting to Know the Extended WES Features 33 Selecting Regional and Language Options Double-clicking the Regional and Language Options icon in the Control Pa nel opens the Regional and Language Opt ions dialog box. Use this dialog b ox to select your keyboard language.
34 Chapter 4 Configuring WDM Properties Double-clicking the WDM icon in the Control Pa nel opens the WDM Pr operties d ialog box. Use this dialog box to configure th e WDM settings. Figure 25 WDM Properti es Use the following guidelines: 1. Enter the IP address or hostname of the WDM Server .
Getting to Know the Extended WES Features 35 Configuring Wireless Local Area Network (LAN) Settings If Wyse USB 802.1 1b hardware is insta lled on the thin client, do uble-clicking the Wireless LAN Settings icon in the Co ntrol Panel allows you to configure wireless LAN settings (such as the wireless network ID, and so on).
36 Chapter 4 3. Right-click Wireless Network Connection an d select Properties to open the Wireless Net work Connection Propert ies dialog box. Figure 28 Wireless Net work Connection Properties 4. Select the Wire les s N etw or k tab an d then sele ct the Use Windows to configure my wireless network s ettings check box 5.
Getting to Know the Extended WES Features 37 5. Select the WP A2 option f or Network Authentication. 6. Select the AES option for Data encryption. 7. Click the Authentication ta b. 8. Select the Enable IEEE 802.1x authenti cation for this network check box.
38 Chapter 4 3. Select the connection you cr eated in step 4 (the Ne twork name (SSID)), and then click Connect . A wireless connection shou ld now be esta blished. Configuring Wireless Thin Cl ients for PEAP-MS-CHAP v2 1. Right-click Wireless Network Connection an d select Properties to open the Wireless Net work Connection Propert ies dialog box.
Getting to Know the Extended WES Features 39 11 . Clear the V alidate server certificate che ck box. 12. Select the Enable Fast Recon nec t check box. 13. Click Configure to open the EAP MSCHAPv2 Properties dialog box. Figure 34 EAP MSCHAPv2 Properties - PEAP-MS-CHAP v2 14.
40 Chapter 4 Preserving Wireless Connections Windows Embedded Standard includ es a tool called Regpersistence.exe which is designed to configure wireless access in W rite Filter Enable mode.
Getting to Know the Extended WES Features 41 Using PEAP Fast Reconnect When clients connect to an 802.1 1 wireless network, the authenticated session has an expiration inte rv al con fig u re d by the ne two r k adm in istr at or to limit the du ra tio n of authenticated sessio ns.
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5 Administrative Utilities and Settings This chapter provides general informatio n about the utilities and settings available for administr ativ e us e.
44 Chapter 5 Caution Contents of the File Based Write Filter cache should never be flushed if it is eighty-perc ent or more full. The Admin i strator should periodically check the status of the cache and restar t the thin c lient if the cache is more than eighty percent full.
Administrative Ut ilities and Settings 45 Disabling the machine acc ount password change on the thin client T o disable the machin e account pa ssword chan ge on the th in client: 1. Start the Registry Editor by clicking Start | Run , entering regedit in the Open text box, and then clicking OK .
46 Chapter 5 Running File Based Write Fi lter Command Line Options There are several co mmand lines you can use to control the File Ba sed Write Filter (command line argumen ts cannot be combined). Caution Administrators should use NT file security to prevent undesired usag e of these comma nd s.
Administrative Ut ilities and Settings 47 Enabling and Disabling the File Based Write Filter Using the Desktop Icons For convenience, the File Based Write Filter Ena ble and Disable icons are present o n the Administrator desktop. Use these icons to enab le or disable the File Based Write Filter .
48 Chapter 5 • Amount of RAM used for FBWF Cache - Shows (in MB) the a mount of RAM (in MB) that is used as File Based Write Filter cache fo r the cur rent session.
Administrative Ut ilities and Settings 49 Understanding the NetXClean Utility NetXClean keeps extraneous information fro m being stored in flash memory . NetXClean is a service that runs in the background. Ne tXClean c lean-up is tr iggered by eit her a service start up or a us er log-off.
50 Chapter 5 Saving Files and Using Local Drives Administrators need to know the following info rmation about local drives and saving files. Saving Files Thin clients use an embedded ope rating system with a fixed a mount of flash memory . It is recommended that you save files you want to k eep on a ser ver r ather than on a thin client.
Administrative Ut ilities and Settings 51 Mapping Network Drives Users and administrators can map network drives . However , to retain the mappings after the thin client is restarted, you must complete the following: • Select the Reconnect a t logon check box.
52 Chapter 5 Using Roaming Profiles Y ou can participate in domains by writing roaming profiles to the C drive. The pro files must be limited in size and will not be retained when the thin client is restarted. Note For success ful downloadin g and prope r functioning, there must be sufficient flash space available for roamin g pr ofiles .
Administrative Ut ilities and Settings 53 Managing Users and Grou ps with User Manager The User Manager allows administrators to create new user accounts and configure user profiles. It also allows administrators to create new groups and determine group membership.
54 Chapter 5 Configuring User Profiles Only administrators can select the profile settings for a user . Caution Because of the limited size of th e fl ash memory , it is strongly recomme nded that other applications av ailable to ne w and existing users be co nfigured to prevent writing to the local file syst em.
Administrative Ut ilities and Settings 55 Determining Group Membership Use the followin g guidelines (e xample of ad ding a user to the Administ rator group) : Caution Be sure to flush the files of the File Based W rite Filter cache during the current system sessio n in which an account is modified.
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6 System Administration This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your Wyse thin client environment.
58 Chapter 6 Installing and Upgrading Addons T o install or upgrade Addons, it is recommend ed that you use WDM (the thin clie nt has a built-in WDM Ag ent for us e as descri bed in "Configuring WDM Properties"). Note For more informatio n on Wyse Device Manager software refer to the W yse Web site at: http://www .
System Administration 59 2. Depending on whether you select Manu al FTP Information or Use DHC P Server ’ s FTP Options complete one of the following : • If you selected Manual FTP Information , e.
60 Chapter 6 2. Depending on whether you select Manu al FTP Information or Use DHC P Server ’ s FTP Options complete one of the following : • If you selected Manual FTP Information , enter the IP .
System Administration 61 Uninstalling Addons Using the FTP Addon Installer Y ou can use the FTP Addon Ins taller dialog box to uninstall th e thin client Ad dons that have been installed with the FTP Addons utility .
62 Chapter 6 Automatic Software Updates on Wyse Thin Clients Using WSUS This section de scribes thre e ways to auto matically deploy software up dates on thin clients using WSUS: • "Using WSUS .
System Administration 63 T roubleshooting WSUS in Standalone Mode WSUS provides a log for trouble shooting issues related to so ftware updates. This log is located on the thin clie nt, in the directory: C:windowswindowsupdate log . This log displays all commun ications between th e client and the server .
64 Chapter 6 Windows Update Log File Examples The examples below illustrate the lo g files for selected activities. Service Startup 2005-06-01 18:30:03 992 810 Service ************* 2005-06-01 18:30:0.
System Administration 65 Configuring WSUS for Automati c Software Updates Using SMS Y ou can config ure WSUS to use t he SMS server to perform auto matic software updates in either a W orkgroup environment or using Active Director y .
66 Chapter 6 Using WSUS with WDM Y ou can use WDM to deploy the script that di sables the Wr ite Filter , and then configure the thin client to contact the WS US server for software update s. Prerequisite s - Before any software updates c an be dep loyed via WSUS, you must: • Install and configure WDM on the server • Install WSUS Se rver v .
System Administration 67 T roubleshooting WSUS with WDM Y ou can use the steps described in the “T roubleshooting WSUS in Stand alone Mode” section to troubleshoot the issues related to the software u pdate on clients and on the WDM server by a nalyzing the relevant logs present on both the client an d the server: • WindowsUpd ate.
68 Chapter 6 Before a remote machine (o n which VNC Vi ewer is installed) can access a thin client: • The IP address (or valid DNS name) of the thin client that is to be operated/mon itored must be known by the r emote administrator/use r .
System Administration 69 Figure 44 VNC Connection Options Note The VNC Connection Options dialo g box varies for dif ferent VNC software releases. Configure using the follo wing general guidelines: • Preferred encodi ng options - Normally the VNC Vi ewer requests CopyRect, Hextile, CoRRE and RRE in that order .
70 Chapter 6 3. In the VNC Server box of the Connection Details dialog box, enter the IP address or valid DNS name of the thin client that is to be operated/monitored followe d by a colon and 0. For example: snoopy:0 or 132.237.16.238:0 4. Click OK to open the VNC Authentica tion dialog box.
Figures 1 User deskto p - example 14 2 Administrator desktop - example 15 3 Citrix Program Ne ighborhood 18 4 Internet Explorer 19 5 Remote Desktop Connection - expanded view exa mple 19 6 Odyssey Cli.
72.
73 Ta b l e s 1 DHCP Options 5 2 WSUS Log Format 63 3 WSUS Components 63.
Administrators Guide Wys e ® Enhanced Microsoft ® Windows ® Embedded Standa rd Issue: 1204 0 9 Written and publishe d by: Wyse T echnology Inc., December 2009 Created using Fra m eM a ke r ® and A.
An important point after buying a device Wyse Technology 90955101L (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Wyse Technology 90955101L yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Wyse Technology 90955101L - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Wyse Technology 90955101L you will learn all the available features of the product, as well as information on its operation. The information that you get Wyse Technology 90955101L will certainly help you make a decision on the purchase.
If you already are a holder of Wyse Technology 90955101L, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Wyse Technology 90955101L.
However, one of the most important roles played by the user manual is to help in solving problems with Wyse Technology 90955101L. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Wyse Technology 90955101L along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
