Instruction/ maintenance manual of the product BW240HD Woods Equipment
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OP E R A TO R ' S M A NU A L BA TWING ® R O TAR Y CUTTER MAN0763 (Rev . 7/8 /20 10) BW240HD, BW240HDQ.
2 Introduction Gen’l (Rev . 3/5/2010 ) T O THE DEALER: Assemb ly and prop er installati on of this product is the respons ibil ity of the Woods ® dea ler .
Introduction 3 MAN0763 (10/10/20 08) T ABLE OF CONTENT S INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SPECIFICA TIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Introduction MAN076 3 (10/10/20 08) SPECIFICATIONS BW240HD / BW 240HDQ Cutting H eight ( V aries with tire s electio n) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2" - 15" Cutting W idth . . .
Safe ty 5 Safety V ideo Order Fo rm (8/2/2005) Free Mower Safety V ideo Fill out and return the o rder form and we will send you a FREE VHS or DVD video outlinin g Industrial and Agricu ltural Mower Safe ty Practices .
6 Sa fety Safety V ideo Order Form (Rev . 2/6/2006) Free Mower / Cutter Safety Video Order Form 3 (Select one) VHS Forma t - V HS01052 Sa fety Vide o DVD Format - D VD01052 Safety Vid eo Pleas.
Safety 7 BW1800/BW 1260 SR (Rev . 1 1/13/2008) INST ALLA TION Hydraulics must be connected as instructed in this manual. Do not substitute part s, modify , or connect in any other way . TRAINING Saf ety inst ructi ons are im port ant! Re ad all att achment and power unit manuals ; follow all safety ru les and safety d ecal i nformat ion.
8 Safety BW1800/BW 1260 SR (Rev . 1 1 /13/2008 ) (Safety R ules co ntinued fr om previous p age) Make sure driv eline guard tether chain s are att ached to the trac tor and equipme nt as shown in the p amphlet tha t accomp anies the driv eline. Replace if damaged or broken.
Safety 9 BW1800/BW 1260 SR (Rev . 1 1/13/2008) Full chain or rubber shielding must be inst alled when operating in populated areas or other areas where thrown o bject s coul d injure people or dam- age property .
10 Safety BW1800/BW 1260 SR (Rev . 1 1 /13/2008 ) (Safety R ules co ntinued fr om previous p age) Never go underneath equipmen t (lowered to the ground or raised) unless it is properly blocke d and secured. Never place any p art of the body under- neath equipmen t or betw een moveable p arts even when the eng ine ha s been tur ned off .
Safe ty 11 MAN07 63 (10/10/200 8) SAFETY & INSTRUCTIONAL DECA LS A TTENTION! BECOME ALERT! YOUR SAFETY IS INVOL VED! Replace Immedia tely If Damaged! 1 - SERIAL NUMBER PLATE 2 - FRONT AMBER REFLEC.
12 Safety MAN076 3 (10/10/2 008) 7 - PN 15 503 F ALLING OFF CAN RESUL T IN BEING RUN OVER. T ractor must be equipped with ROPS (or ROPS CAB) and seat belt. Keep foldable ROPS systems in “locked up” position at all times. Buckle Up! Keep seat belt securely fastened.
Safety 13 MAN07 63 (10/10/200 8) SAFETY & INSTRUCTIONAL DECALS A T TENTION! BECOME ALERT! YOUR SAFETY IS INVOL VED! Replace Immediatel y If Damaged! 12 - PN 10 04991 TRANSPORT LOCK AND CYLINDER REQUIREMENTS 1004991 TRANSPORT LOCK W ARNING RAISED CUTTER CAN DROP AND CRUSH e rs must be e q ui pp ed with trans p ort lock .
14 Operation MAN07 63 (10/10/2008 ) OPERATION The des igned and tested s afety of this ma chin e depends on i t bei ng ope rated wi thin the lim itations as explain ed in this manual . Be famili ar wit h and follow all safety rul es in the manual , on the cutter a nd on th e tractor .
Operation 15 MAN07 63 (10/10/200 8) Hydraulic Connection 1. Inspect h ydrauli c hos es to ensur e they ar e in goo d conditio n. 2. Clean the f ittings bef ore co nnecting th em to the tractor hy drau lic po rts. 3. Route th e hose through th e hose holde r at th e hitch and be sure the hose c an sl ide freel y in th e holder .
16 Operation MAN07 63 (10/10/2008 ) Fig ure 1A . Attitude Rod Adj ustment Cutting Height (Normal Mowing) - Wi ngs 1. Lower win gs to n ormal mo wing po sition. 2. Loose n the jam n ut on the adjus table li nk (tu rn buckle). 3. Lengtheni ng the li nk will rais e the win g, shorten ing the link will lower the win g.
Operation 17 MAN07 63 (10/10/200 8) Use extreme care and reduce gro und speed on slopes and rough te rrain. W atch for hidden hazards on the ter rain during operation. Stop power unit a nd equipment immediately upon striking an obstruction.
18 Operation MAN07 63 (10/10/2008 ) Center Section Lock-Up Figure 3 . T ransp ort Lock In Oper ation Pos ition 1. Raise cutte r wi th hydr aulic c ylinde r to ma ximum height. 2. Rotate transp ort lock into p osition over cyl inder ro d (Fig ure 2). 3.
Owner Service 19 MAN076 3 (10/10/2 008) OWNER SER VICE The info rmation in t his s ection i s written for oper ators who po ssess basic m echan ical ski lls. If you n eed help, your dea ler h as train ed ser vice te chni cians av aila ble. For your protec tion, read and follow the safety informa- tion in th is ma nual.
20 Owner Service MAN076 3 (10/10/20 08) Figure 4 . Jackstand P lacemen t and Lu bricati on Poi nts LUBRICA TION Do not le t exces s grease coll ect on or around parts, particularl y when operatin g in s andy a reas. See Figu re 4 for lub ricatio n points and frequency or lubric ation based on nor mal operati ng condi tions.
Owner Service 21 MAN076 3 (10/10/2 008) Seasonal Lubrication In additi on to the daily r ecomm ended l ubrica tion, a more ex tensive applic ation i s recomm ended seaso n- ally . 1. Fill CV doub le yokes with 20 p umps of grease wit h the jo ints in a str aight line.
22 Owner Service MAN076 3 (10/10/20 08) Blade Sharpening NOTICE ■ When sharpening blades, grind the same amount on each blade to maint ain balance. Replace bl ades in p airs . Unbalan ced blad es will cause ex cessive vib ration , which c an damag e gearbox bearings.
Owner Service 23 MAN076 3 (10/10/2 008) SHIE LDI NG REPAIR Full chain or rubber shielding must be inst alled when operating in populated areas or other areas where thrown o bject s coul d injure people or dam- age property .
24 T roubleshooting MAN076 3 (10/10/20 08) TROUB LESHOOTI NG PROBLEM POSSIBLE CAUSE SOLUTION Does not cut Dull blade s Sharp en blades. Worn or bro ken blade s Replac e blade s. (R eplace i n pairs onl y .) Incorr ect PTO speed Set at r ated PTO speed.
Dealer Service 25 MAN076 3 (10/10/2 008) DEALER SER VICE The info rmation in thi s se ction is written for de aler ser - vice per sonnel. T he repair desc ribe d here requ ires special skil ls and tools.
26 Dealer Service MAN076 3 (10/10/20 08) V ertical S haft Seal Replaceme nt (Figu re 10) 1. Disconn ect and r emove the rear driveli ne from th e gearbox . 2. Remove v ent plug (24) a nd si phon g ear lub e from housing throug h this op ening. 3. Remove c rossbar (see page 30).
Dealer Service 27 MAN076 3 (10/10/2 008) corre ct diameter . Be sure not to damage the seal lip. 8. Press i n hous ing so th at sea l is r ecess ed. P ress protecti ve seal (8) unt il se ated flu sh wit h housing . V erify that th e sea l (8) is sea ted correc tly .
28 Dealer Service MAN076 3 (10/10/20 08) SPLITTER GEARBOX REP AIR (Figure 1 1) Removal from Cutter 1. Disconn ect and re move a ll drivel ines from gearbox . 2. Remove th e four c ap screw and loc k washers that secu re gear box to cu tter , and remov e gear box.
Dealer Service 29 MAN076 3 (10/10/2 008) Gearbox Inspection 1. Check ge arbox f or le aks by : plugg ing all holes except o ne, appl ying 4 psi of co mpress ed ai r , and immers ing gearbo x in water . V erif y gearbox does not le ak. NOTE: Excessiv e air pres sure will dam age se als.
30 Dealer Service MAN076 3 (10/10/20 08) CROSSBAR REM OV AL 1. It is neces sary to gain ac cess to bottom side of cutter for cross bar remova l. See Bl ocki ng Metho d pag e 19 . NOTE: Y ou wil l need to use eith er the pul ler sc rew (Ite m 6, Figure 13 ) or a small hydr aulic jack to remove the cr ossbar .
Dealer Service 31 MAN076 3 (10/10/2 008) CROSSBAR INST ALLATION 1. Usi ng em ery c loth (220 or f iner), remove s urfac e rust, Loct ite ® and foreign materi al from hub , splined gea rbox ve rtic al shaft, a nd cros sbar assembl y . 2. Slide crossbar assemb ly (8) o n to sp lined shaf t.
32 Dealer Service MAN076 3 (10/10/20 08) 4. Place u niver sal cr oss in vis e as s hown i n Figur e 19 and tap on yo ke to re move cup. Rep eat S tep 3 for final r emov al. Dr ive r emain ing cup out with a dri ft and hamme r . Figure 19 U-Joint Assembly 1.
Assem bly 33 MAN076 3 (10/10/2 008) ASSEMBLY INSTRUCTIONS DEALER SET - UP INSTRUCTIONS Assemb ly of this c utter is th e resp onsibil ity of th e WOODS dealer . It shoul d be deli vered to the own er complete ly a ssemble d, lub ricated and adjus ted fo r nor- mal cutti ng co nditions .
34 Assembly MAN076 3 (10/10/20 08) 3. T ighten nuts until there is ap proxima tely 1 inc hes of thread exposed past the nuts. Fu rther adjustme nt will be neede d once cu tter is attache d to tr actor d raw bar . See Cu tting H eight Adjustm ent, pag e 1 5 .
Assem bly 35 MAN076 3 (10/10/2 008) Inst all Spring Whe e l Arms 1. Slide ri ght spring whe el arm assem bly (14) ov er cent er wh eel yo ke tube and secure into positi on using f our cap sc rew (28 ) an d fla nged l ock nu t (37). R epeat st ep to install l eft spring w heel a rm assembl y .
36 Assembly MAN076 3 (10/10/20 08) Inst all 3-Joint Drive (540 RP M Only) Before i nstalling c utter inpu t drivel ine to g earbo x, check the tag wir ed to the dri veline and th e tag wired to th e input shaft of gear box. Ensu re the tag rpm speeds match the r pm spee d deca l on fr ont of cutte r .
Assem bly 37 MAN076 3 (10/10/2 008) Inst all CV Drive (Optional) Before i nstalling c utter inpu t drivel ine to g earbo x, check the tag wir ed to the drive line and the tag wired to the input shaft of gear box. E nsure the tag rpm speeds match the r pm spee d deca l on fr ont of cutte r .
38 Assembly MAN076 3 (10/10/20 08) Figure 29 . Wing Cylinde r & Win g T r ansport L ock Ins tallation Inst all Wing Whee l Y oke 1. Attach win g wheel y oke (6) to the win g usin g pivot pins (31). M ake sure pi n flange is on the under side of the dec k.
Assem bly 39 MAN076 3 (10/10/2 008) Inst all Wing Wheel Y oke Adjustment Link Use a suitable lif tin g device of su fficient capac- ity . Use adequate personnel to handle heavy co m- ponent s. 1. With a lifting de vice raise right wing and lo ck in th e up positi on usin g the wing loc k-up bar .
40 Assembly MAN076 3 (10/10/20 08) OPTIONAL EQUI PMENT Inst all T andem Whe el Assembly (Center) 1. Slide spr ing wheel ar m assembl y (1) over ri ght side of center wheel yok e tube and secur e into positio n using f our cap sc rew (22 ) an d fla nged l ock nu t (23).
Assem bly 41 MAN076 3 (10/10/2 008) INSTALL CHAIN OR BELT SHIELDING Full chain shielding must be installed when operating in populate d areas or other areas where thrown obj ects could inju re peop le or dam age property .
42 Assembly MAN076 3 (10/10/20 08) Figure 35 . Chain S hield ing Installa tion - Right Wi ng Show n Figure 36 . Belt S hield ing Ins tallation - Center Sectio n 1. Front wing chain plate, inner 2. Front wing chain plate, center 3. Front wing chain plate, oute r 4.
Assem bly 43 MAN076 3 (10/10/2 008) Figure 37 . Belt S hield ing Installat ion - Right W ing Winch Ki t Inst allation Figure 38 . Roller Assemb ly Installa tion 1. Locate an d dril l one 9/16 " h ole in each wing usin g dimensi ons show n in Fig ure 38.
44 Dealer Check Lists MAN07 25 (10/3/2008) DEALER CH ECK LIST S PRE-DELIVERY CHECK LIST (DEAL ER ’S RESPON SIBILI TY) Inspect th e equipme nt thor oughly after assembl y to ensure it is set up pro perly before delive ring it to the cust omer . The foll owing che ck lis ts are a r eminder of poin ts to insp ect.
Part s 45 MAN076 3 (10/10/2 008) P ARTS INDEX BA TWING ® Rot a ry Cu tter BW240HD, BW240 HDQ MAIN FR AME A SSEMBL Y (FRONT SECTI ON) ....... .................... ............ ............. .. 46 -47 (REAR SECTIO N) .... ............. ............. ..
46 Part s MAN0763 (10/10/200 8) MAIN FRAME ASSEMBLY (FRONT SECTION) (Rev . 01/27/20 10).
Part s 47 MAN076 3 (10/10/2 008) MAIN FRAME ASSEMB LY (FRONT SECTION) R E F PART Q T Y DESCRIPTION 1 8825K T 1 Blade ki t, CCW 2 ----- 1 Gearbox ( see p age 52 ) 3 1027297 1 Drivel ine complete, 1340, 1.
48 Part s MAN0763 (10/10/200 8) MAIN FRAME ASSEMBL Y (REAR SECTION).
Part s 49 MAN076 3 (10/10/2 008) MAIN FRAME ASSEMBLY (REAR SECTION) R E F PART Q T Y DESCRIPTION 1 1027070 1 Ce nter wheel yoke 2 57050 1 Acce ss hole cover 3 10475 1 Hydraulic cyl inder 3-1/2 ( see p.
50 Part s MAN0763 (10/10/200 8) WING ASSEMBLY Right W ing Shown.
Part s 51 MAN076 3 (10/10/2 008) WING ASSEMBLY R E F PART Q T Y DESCRIPTION 1 8825KT 1 Blade ki t, CCW (Righ t wing) - or - 1 8820KT 1 Blade ki t, CW (Lef t wing) 2 ----- 1 Gearbox ( see p age 52 ) 3 1027120 1 Cl utch shield with hinge 4 102 729 6 1 Driv eli ne co mpl ete 2400, 63.
52 Part s MAN0763 (10/10/200 8) WING & CENTER GEARBOX ASSEMB LY.
Part s 53 MAN076 3 (10/10/2 008) WING & CENTER GEARBOX ASSEMB LY 540 RPM 1000 RPM REF QTY Left Wing Cen ter Right Wing Left Wing C en ter Right Win g DESCRIPTION A 1 1024795 58808 1029848 10 24795.
54 Part s MAN0763 (10/10/200 8) SPLI TTER GEARBOX ASSEMBLY R E F P ART PART QTY DESCRIPTION 540 RPM 1000 RP M 1 1029698 1029699 - Co mplete sp litter gea rbox 2 21542 21542 24 10 mm Lock washer 3 307201 307201 24 M10-1.
Part s 55 MAN076 3 (10/10/2 008) CENTER DECK DRIVE ASSEMBLY R E F P ART QTY D ESCRIPTION A 1027297 1 Compl ete cente r drive assemb ly 1 1004961 1 Y oke, 1-3/4, 2 0 spline 2 1 10 2 Cross & bearing.
56 Part s MAN0763 (10/10/200 8) FRONT 3-JOINT DRIVE ASSEMBL Y (EQUAL ANGLE) 540 ONLY R E F P ART QTY DESCRIPTION A 57282 1 Complet e 540 RPM (6 sp line) 1 40563 1 Y oke 1-3 /8 - 6 spli ne (540 R PM) 2 40566 2 Cross & beari ng 3 40751 2 Inboard yok e 4 40753 1 Outer profi le 5 40765 2 S pring pin 10 x 90 6 57299 1 Y oke 1-1/2 - 2 3 spline I.
Part s 57 MAN076 3 (10/10/2 008) REAR 3-JOINT DRIVE ASSE MBL Y (EQUAL ANGLE) R E F P ART QTY D ESCRIPTION A 1004932 1 Complete rear drive as sembly 1 1004957 1 Y oke, 1-3/4, 2 0 spline 2 40566 1 Cross.
58 Part s MAN0763 (10/10/200 8) 540 RPM FRONT CV DRIVE R E F P ART QTY DESCRIPTION A 1 021 1 03 1 C ompl ete CV dr ive ( 540 RPM ) 1 19851 1 Slid e lock rep air kit 2 58774 1 Y oke QD CV 1.375 - 6 ( 540 RPM ) 3 58759 2 CV U-Joint r epair kit C at 6 55E 4 58760 1 CV Body with fitting 5 102131 3 1 Y oke and shaft CV s plined 25 .
Part s 59 MAN076 3 (10/10/2 008) 1000 RPM FRONT CV DRIVE 1000 RPM 1 -3/8 21- Splined 1000 RPM 1 -3/4 20- Splined R E F P ART QTY DESCRIPTION A 1 021 1 04 1 Com pl ete C V dri ve a ssem bly 1 19851 1 Slid e lock rep air kit 2 5877 0 1 Y oke QD CV 1.
60 Part s MAN0763 (10/10/200 8) WING DRIVE ASSEMBLY R E F PART Q T Y DESCRIPTION 1 1027 296 Compl ete wing drive assembly 2 10191 1 1 1 Y oke 1-3/4 20 s pecial 3 38352 2 Cross an d bearing kit 2400 4 .
Part s 61 MAN076 3 (10/10/2 008) 5-BOLT WHEEL & TIRE ASSEMBLY REF PART Q T Y DESCRIPTION 1 1017050 1 Heavy hub a ssembly (incl ude s item s 1 th ro ugh 15 ) 2 1017034 1 Heavy wheel hub with cups (.
62 Part s MAN0763 (10/10/200 8) RUBBER SHIELDING - CENTER SEC TION (STANDARD) (Rev . 7/8/2010) R E F P ART Q T Y DESCRIPTION 1 102716 4 1 Front center be lt shield plate 2 102716 6 1 Front right bel t shield plate 3 102716 7 1 Front left belt sh ield plate 4 102 7176 4 Bent link .
Part s 63 MAN076 3 (10/10/2 008) RUBBER SHIELDING - WING (ST A NDARD) R E F PART Q T Y DESCRIPTION 1 1027168 1 Front right wing belt shield p l ate, oute r - or - 1 1027169 1 Fr ont lef t wing belt shi eld plate , outer 2 1027171 1 Fr ont wing be lt shield plate, inner 3 1027172 1 Fr ont wing be lt shield plate, center 4 1027176 2 Bent l ink .
64 Part s MAN0763 (10/10/200 8) CHAIN SHIELDING - CENTER SECTION (OPTIONAL) SINGLE ROW DOUBLE ROW R E F PART Q T Y DESCRIPTION 1 1027131 1 Fr ont center chain plate 2 1027132 1 Fr ont right c hain pla.
Part s 65 MAN076 3 (10/10/2 008) CHAIN SHIELDING - WING (OPTIONAL) SINGLE ROW DOUBLE ROW R E F PART Q T Y DESCRIPTION 1 1027134 1 Fr ont wing chain pl ate, inner 2 1027140 1 Fr ont wing chain pl ate, .
66 Part s MAN0763 (10/10/200 8) T ANDEM AXLE WHEEL YOKE (OPTIONAL) R E F PART Q T Y DESCRIPTION 1 1024109 2 Whee l yoke arm, spri ng 2 1027080 1 Whee l yoke, spring right (for right w ing) -or- 2 1027.
Part s 67 MAN076 3 (10/10/2 008) HYDRAULIC CYLINDERS 3-1/2 x 8 3-1/2 x 16 R E F P ART PART QTY DESCRIPTION 1 10475 52234 Compl ete cyli nder 2 235 40 23 540 1 Seal repai r kit (in clud es i tems 2A - .
68 Part s MAN0763 (10/10/200 8) HYDRAULIC CYLINDER ST ROKE CONTROL KIT CROSSBAR PULLER (OPTIONAL) R E F PART QTY DESCRIPTION 1 24098 1 S troke co ntrol set fo r 1-1/4" cylinder rod (con tains ite.
Part s 69 MAN076 3 (10/10/2 008) WINCH KIT (OPTIONAL) R E F P ART QTY DESCRIPTION A 101945 6 - Winch ki t, complete 1 52478 4 Idler bracket 2 6696 2 Chain idle r casting 3 40 9 2 Clevis pin, 1/2 x 2 4.
70 Part s MAN0763 (10/10/200 8) BW240HD SHREDDER KIT (OPTIONAL) (THIS KIT DOES NOT FIT BW240) R E F P ART QTY DESCRIPTION A 1032966 1 BW240HD Shred der kit, c o mplete 1 1032967 3 Cross bar 2 39002KT 2 Blade, .5 x 4 x 22. 5 CW formed 3 39003KT 4 Blade, .
Part s 71 MAN076 3 (10/10/2 008) NOTES.
72 Appendix Bolt T orque & Size Chart s (Rev . 3/28/2007) BOLT T ORQUE C HART Always tighten har dware to these values unles s a different tor que value or ti ghtening p roce dure is li sted for a sp ecific applica tio n. F ast eners mus t alwa y s be re place d with the s ame grade as spec ified in the m anual par ts lis t.
Appendix 73 Bolt T orque & Size Ch arts (Rev . 3/2 8/2007) BOLT SIZE CHART NOTE: Chart s hows b olt thr ead s izes an d corr espond ing he ad (wren ch) sizes f or standa rd SA E and metric bolts. ABBREVIATIONS AG ........... .............. .......
74 Index MAN07 63 (10/10/2 008) INDEX A ADJUSTMENTS Cutting Hei ght 15 Slip Clutch 22 ASSEMBLY Dealer Set-Up Instructions 33 Fill Ge arboxes 39 Option al Equi pment 40 D DEALER CHECK LIST Check Lis ts.
F-3079 (Rev . 3/31/2010) W oods Equipment Company 260 6 South Illinois Route 2 Post Office Box 1000 Oregon, Illi nois 61061 USA 800-319-663 7 tel 800 -399-66 37 fa x www .W oodsEquipme nt.com W ARRANTY All Models Except Mow ’ n Machine TM Zero-T urn Mowers Plea se En ter In fo rma tion B elow an d Save for F utu re R efer ence .
F-8494 (Rev . 6/23/2005) ©2008 Woods Equipment Company . All rights reserved. WOODS and the W oods logo are trademarks of W oods Equipment Company . All oth er trademarks, trade names , or service mark s not owned by Woods Equipm ent Company that appear in this manual are the propert y of t heir respect ive companies or mark holders.
An important point after buying a device Woods Equipment BW240HD (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Woods Equipment BW240HD yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Woods Equipment BW240HD - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Woods Equipment BW240HD you will learn all the available features of the product, as well as information on its operation. The information that you get Woods Equipment BW240HD will certainly help you make a decision on the purchase.
If you already are a holder of Woods Equipment BW240HD, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Woods Equipment BW240HD.
However, one of the most important roles played by the user manual is to help in solving problems with Woods Equipment BW240HD. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Woods Equipment BW240HD along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
