Instruction/ maintenance manual of the product MS500 BenQ
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We l c o m e MX501/MS500/MX501-V/MS500-V Digital P roj ecto r Us e r M a n u a l.
Table of contents 2 Ta b l e o f c o n t e n t s Important safety instructions .. ....................... 3 Introduction . ....................... 7 Projector features .................................. 7 Shipping contents ............................
Important safety inst ructions 3 Important safet y instructions Y our pr ojector is des igned and test ed to meet the latest standar ds for sa fety of information technology equipment. H owev er , t o ensure safe use of this product, it is important that yo u follow the instructions mentioned in this manual and marked on the product.
Important safety inst ructions 4 Safety Instruction s (Continued) 7. The lamp becomes extremely hot during operati on. Allow the projector to cool fo r appro ximately 45 minut es prior to removi ng the lamp asse mbly for replac ement. 8. Do not operate lamps beyond the rated lamp life.
Important safety inst ructions 5 Safety Instructions (Continued) 13. Do not place this project or in any of the followin g environments. - Space that is poorly ventilated or confined. Allo w at least 50 cm clearance from walls and free flow of air around the projector .
Important safety inst ructions 6 Safety Instructions (Continued) 17. Do not step on the projector or place any objects upon it. Besides probable physical damage to th e projector , doing so may result in ac cidents and possible injur y . 18. Do not place liquids near o r on the projector .
Introduc tion 7 In trod uction Pr ojector features The projector integ rates hig h-perfor mance optical eng ine projection and a user-fri endly design to deliv er high reliability and ease of use.
Introduction 8 Shipping contents Carefully unpack and verify that you hav e all of the items shown b elow . If any of these items are missing, please contact your place of purchase. St an da rd acce ss or i es The supplied accessories will be suit able for your region, and may differ from those illustrate d.
Introduc tion 9 Proj e cto r ex te r io r v ie w 1. External contr ol panel (See "Controls and functions" on page 10 for detai ls.) 2. Lamp cov er 3. V ent (heated ai r exhaust) 4. Quick-release butt on 5. Focus and Zoom ring 6. V ent (cool air inta ke) 7.
Introduction 10 Contro ls and func ti ons Pro j e c to r 8. TEMP erature warning light Lights up red if the projector's temperat ure becomes too high. 9. PO WER indicator light Lights up or flashes when the project or is under operation. 10. AUTO A utomatically det ermines the best picture timings for the displa yed image.
Introduc tion 11 R emote contr ol 1. POWER T oggles the pr ojector betw een standby mode and on. 2. Freez e Fr eezes the proj ected image. 3. Left 4. BLANK U sed to hide the screen picture. 5. Digital Zoom (+, -) Magnifies or reduces the pr ojected picture size.
Introduction 12 Re mote cont rol effective ran ge Infra-Red (IR) re mote control sensor is located on the front of the projector . The remot e control must be held at an angl e within 30 deg rees perp endicular to the projector's IR remot e contr ol sensor t o function c orrectly .
Positioning your project or 13 P ositioning your pr ojec tor Choosing a location Y our projector is desi gned to be in stalled i n one of four possible installation locations: Y our room lay out or personal prefer ence will dictate which installation location you select.
Positioning your project or 14 O btaining a preferr ed projected image siz e The distanc e from the pr ojector lens t o the screen, the z oom setting, and the video format each factor s in the project ed image size.
Connection 15 Connection When connecting a signa l source to the projector , be sure to: 1. T urn all equipmen t off befor e making an y con nections. 2.
Connection 16 • The D-Sub output only works when an appropriate D-Sub input is made to the COMPUTER 1 jack. • If you wish to use this connection method when the projector is in standby mode, make sure the Monitor Out function is turned on in the SYSTEM SETUP: Advanced menu.
Operation 17 Operation Star ting up the projecto r 1. Plug the po wer cor d into the pr ojector and int o a power outlet. T urn on th e power outlet s witch (where fitted) . Check that the PO WER indicat or light on the projector lights orange after pow er has been applied.
Operat ion 18 A d justing the project ed image A djusting the pr ojection angle The projector is equipp ed with 1 quick- release adjuster foot and 1 rear adjuster foot. Thes e adjusters change t he image height and proj ection angle. T o adjust the pr ojector: 1.
Operation 19 Correcting k e yst one K e ystonin g refers to the situation where the pr ojected image is notic eably wider at either the top or bottom. It occurs when the projector is not p erpend icular to the screen. T o co rrect this, y ou will need to man ually c orrect it f ollowing ONE o f these st eps.
Operat ion 20 Us i n g t h e m e n u s The pr ojector is eq uipped with On-Scree n Display (O SD) menus fo r making various adjustments and settings. The OSD screenshots below are for reference only , and may differ from the actual design. Below is the overview of the OSD menu.
Operation 21 Securing the projecto r U sing a securit y cable loc k The pr ojector has to be installed in a safe place to prev ent theft. Otherwise, purc hase a lock, such as the K ensington l ock, to secure the projector. Y ou can locate a K ensington loc k slot on the rear side of the projector .
Operat ion 22 If y ou forget the passwor d If the password functio n is activated, you will be asked to ent er the six-digit passwor d every time you turn on the projector . If you enter the wrong password, the password e rror message as pictur ed to the right displa ys lasting for 3 seconds, and the INPUT P ASSW OR D message follows.
Operation 23 Changing the password 1. Open the OSD menu and go to the SYSTEM SETU P: Advanced > Security Settings > Change Password menu. 2. Press MODE/ENTER . The message “INPUT CURRENT P ASSW ORD” appears. 3. Enter the old p assword. i. I f the password is correct, another message “INPUT N EW P ASS W ORD” displays.
Operat ion 24 T o select the source: 1. Press SOURCE on the project or or remote control. A sour ce selection bar displays. 2. Press / until your desired sig nal is selected and press MODE/ENTER . Once detected, the select ed sour ce inf ormation will display at the corner of the screen for seconds.
Operation 25 W ith the advent of digital signal processing, digital displa y de vices lik e this project or can dynamically str etch and scale the image output to a different aspect than that of the image input signal. T o change the projec ted picture r atio (no ma tter what aspe ct the source is): 1.
Operat ion 26 3. 4:3 : Scales an image so that it is displa yed in the center of the screen with a 4:3 aspec t ratio. This is most suitable for 4:3 image s like some comp uter moni tors, standar d definition TV and 4:3 aspect D VD movies, as it displays them without aspect alteration .
Operation 27 Optimizing the i mage Us i n g W a l l C o l o r In the situation where you ar e projecting onto a color ed surface such as a painted wall which may not be whit e, the W all Color featur e can help corr ect the projecte d picture ’ s colors to prev ent possible co lor differe nce between the source and project ed pictures.
Operat ion 28 8. The confirmation message “ Setting Sa ved ” displays. Fine-tuning the image quality in user modes Ac cording to the detected sig nal ty pe, there are some user-definable functi ons available when User 1 or User 2 is se lected.
Operation 29 3D Color Management In most installatio n situations, color mana gement will not be necessary , such as in classroom, meeting room, or lounge room situations where ligh ts remain on, or where building exte rnal windows allow da ylight into the room.
Operat ion 30 7. Repeat st eps 3 to 6 for other color adjustments. 8. Make sure you hav e made al l of the des ired adjust ments. 9. Press MENU/EXIT to e xit and sav e the settings.
Operation 31 R emote paging operations Connect the pr ojector to your PC o r notebook with a USB cable prior to using the paging function. See "Connection" on page 15 for details.
Operat ion 32 • If you press POWER to turn off the proj ector without disabling panel key lock, the projector will still be in loc ked status the next time it is turned on.
Operation 33 A djusting the sound The sound adjus tments made as be low will have an effect on the projector spea kers. Be sure you have made a correct connec tion to the projector audio in put. See "Connection" on page 15 for how the audio input is connect ed.
Operat ion 34 3. Once the cooling process finishes, a " Po wer Off Ring To n e " will be heard. The PO WER indicator light is a steady orange and fans stop. Disconnect the power cord from the power outlet. • T o turn off the power ring tone, see "T urning off the Power On/Off Ring T one" on page 33 for details.
Operation 35 Me n u o p e r a t i o n M enu system Please note th at the on-scree n display (OSD) menus vary acco rding to the signal type selected and t he project or model yo u are using.
Operat ion 36 Main menu Sub-menu Options 4. SYSTEM SETUP: Basic Language The supplied languages in MS500/MS500-V may differ by region. Please cont act your dealer for further information.
Operation 37 Note that the menu items are available when the projector detec ts at least one valid sig nal. If there is no equipment conne cted to the projector or no signa l detected, limited menu items are acc essible.
Operat ion 38 Description of each menu Function Description Wall Color Co rrects the pr ojected pictur e’ s color when th e projectio n surface is n ot white. S ee "U sing W all Color" on page 27 for detai ls. Aspect Ratio There are sev eral options to set the image's aspect ratio de pending on your input signal source.
Operation 39 Function Description Teaching Template (only for MX501/ MX501-V) Pr ovides sev eral pr eset pattern s for various t eaching purpos es. Choose Blackboard or Whiteboard first by p ressing / and press / to c hoose the patt ern you need . Press MODE/ENTER to activate the pattern.
Operat ion 40 Function Descriptio n Quick Auto Search See "S w itching input signal" on page 23 for d etails. Presentation Timer Reminds the presenter to finish the presentation within a ce r tain time frame. See "Setting the pr esentation timer" on page 30 for details.
Operation 41 Function Description Panel Key Lock Disables or enables all panel key functions except POWER on the projector and keys on the rem ote control. See "Locking control keys" on page 31 for details. Background Color Sets the background co lor for the project or .
Operat ion 42 Function Description Baud Rate Selects a baud rate that is identical with your c omputer’ s so that you can connect the pr ojector using a suit a ble RS-232 cable and update or download the project or’ s firmware. This function is int ended for qualifie d ser vice personne l.
Operation 43 Function Description Current System Status Source Shows the current signal source. Picture Mode Shows the selected mode in the PICTURE menu . Resolution Shows the nati ve re solution of the input signal. Color System Shows input syst em forma t: NTSC, P AL, SECAM, YUV , or R GB.
Maintenance 44 M aintenanc e Care of the pr ojector Y our pr ojector needs l ittle mainte nance. The only thing you need to do o n a regular bas is is to keep the lens and case clean. Nev er remov e any parts of the project or ex cept the lamp . Contact y our dealer if other parts need re placing.
Maintenance 45 Lamp information Getting to kno w the lamp hour Whe n the proj ector is in operation, the du ration (in hours) of lam p usage is aut omatically calculated by the built-in timer . See "Setting Lamp Mode as Economic" below for more information on Economic mode.
Maintenance 46 T iming of r eplacing the lamp When the Lamp indicator lights up r ed or a message appears sugg esting it is time to r eplace the lamp , please install a new lamp o r consult y our dealer . An old l amp may cause a malfunction in th e project or and in some i nstances the lamp may e xplode.
Maintenance 47 R eplacing the lamp • T o reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before changing the lamp. • T o reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
Maintenance 48 8. U se the handle to slo wly pull the lamp out of the project or . • Pulling it too quickly may cause the lamp to break and scatter broken glas s in the projector . • Do not place the lamp in locat ions where water might splash on it, children can reach it, or near flammable materials.
Maintenance 49 16. Connect the powe r and restart the project or . Do not turn the power on w i th the lamp cover removed. Resetting the lamp timer 17. After the startu p logo , open the On-Screen Display (OSD) menu. Go to the SYSTEM SETUP: Advanced > Lamp Settings menu.
Maintenance 50 Ind ic ato rs Light St atus & Desc ription Power even t s Off Off Orange Stand-by mode. Off Off Green Flashing Po we r in g u p . Off Off Green Normal operation. Off Off Orange Flashing • The project or needs 90 sec onds t o cool d own as it was abnormally shut d own without the normal cooling do wn process.
Troubleshooting 51 T r oubleshooting The projector does not turn on. No pi c t u r e Blurred image Remot e control d oes not work The password is incorrect Cause Remedy There is no power from the power cord. Plug the power cord into the AC power jack on the projector , and plug the power cord into the power outlet.
Specifications 52 Specifications Pr ojector specifications All specifications are subject to change without notice. Optical Re so l u t io n (MX501/MX501-V) 1024 x 768 X GA (MS500/MS500-V) 800 x 600 SV GA Display system 1-CHIP DMD Lens F/Number F = 2.
Specificatio ns 53 Dimensions 287.3 mm (W ) x 100.4 mm (H) x 232.6 mm (D) Ceiling mount installation 287.3 232.6 100.4 62 62 445.95 397.90 364.40 83.38 141.
Specifications 54 Ti m i n g ch a r t Supported timing for PC input *Supported timing for 3D signal with frame sequential format. Resolution Mode V ertical Frequency (Hz) Horizontal Frequency (kHz) Pixel Frequency (MHz) 640 x 480 VGA_60 59.94 0 31.469 25 .
Specificatio ns 55 Supported timing for Component-YP b P r input Displaying a 1080i(1 125i)@60Hz or 1080i(1 125i)@50Hz signal may result in slight image vibration. Supported t iming for Video and S-Video inputs Tim in g Resolution V ertical Frequency (Hz) Horizontal Frequency (kHz) Pixel Frequency (MHz) 480i 720 x 480 59.
Warranty and Co pyright information 56 W ar r anty and Copyr ig ht information Limited warrant y BenQ warra nts this product against any defects in material and workmanship, under normal usage and storage. Proof of p urcha se date w il l b e re quire d w i th a n y warranty claim.
An important point after buying a device BenQ MS500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought BenQ MS500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data BenQ MS500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, BenQ MS500 you will learn all the available features of the product, as well as information on its operation. The information that you get BenQ MS500 will certainly help you make a decision on the purchase.
If you already are a holder of BenQ MS500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime BenQ MS500.
However, one of the most important roles played by the user manual is to help in solving problems with BenQ MS500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device BenQ MS500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
