Instruction/ maintenance manual of the product EW2420 Benq
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W e lc ome L CD M onito r Us e r M a n u a l E2220HD E2420HD E W2420.
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Table of Contents Copyright ....................... ......................................................................... ..................... ..... 2 Disclaimer ...................... .............................................................
4 Getting started 1. Getting star ted W hen unpacking please check y ou hav e the follow ing items. If an y are missing or damaged, please contact the plac e of purchase for a r eplacement. BenQ LCD Monitor Monitor Base Quick S tart Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
5 Getting started Consider keeping the box and p ackaging in storage fo r use in the future when you may need to transp ort the monitor . The fitted foam packing is ideal for protecting the monitor dur ing transpo rt.
6 Getting to know your monitor 2. Getting to kno w y our monit or Fron t v ie w Back view Above diagram may vary depending on the model. 1. S peakers 2. AC Power Input jack 3. Line In and Line Out 4. Cable clip 5. HDMI socket x 2 6. DVI-D socket 7. D-Sub socket 8.
7 How to assemble your monitor hardware 3. H o w to assemble y our monitor har dwar e If the computer is turned on you must turn it of f before continuing. Do not plug-in or turn-on the power to the monitor until instru cted to do so. 1. Attac h the monitor base.
8 How to assemble your monitor hardware 2. Connect the PC video cable T o Connect the D-Sub Cable Connect the plug of the D-S ub cable (at the end without the ferrite filter) to the monit or video socket. Co nnect the other end of the cable (at the end with the ferrite filter) to the comput er video socket.
9 How to assemble your monitor hardware 3. Connect the audio cable. Connect the audio cable between the sock et on the rear of the monitor (Line I n) and your c omputer audio outlet.
10 How to assemble your monitor hardware 5. Connect the po wer ca ble to the monitor . Plug one end of the pow er cor d into the sock et labelled ‘PO WER IN’ on the rear of the monit or . Do not connect the other end t o a pow er outlet ju st yet.
11 How to assemble your monitor hardware T o remov e the headphone hook: I. P oint y our finger into the small hole on the ho ok base. II. Lift the hook. 8. Connect-to and turn-on the pow er . Plug the other end of the pow er cor d into a po wer outlet and turn it on.
12 How to assemble your monitor hardware H o w to detach the stand base 1. Pr epare the monitor and ar ea. T urn off the monitor and the po wer be fore unplu gging the pow er ca bl e. T ur n of f t he com p ute r b e fo re u np lu g g in g th e monitor signal cable.
13 Getting the most from your BenQ monitor 4. Getting the most fr om y our BenQ mo nit or T o gain the most benefit from your new BenQ c olor L CD flat sc reen monitor , y ou should install the custom BenQ L CD Monitor driv er software as pr ovided on the BenQ L CD M onitor CD-R OM.
14 Getting the most from your BenQ monitor H o w to install the monit or on a new c omputer This instruction details the procedure for select ing and installing the BenQ L CD Mo nitor driv er software on a new co mputer which has never h ad a monito r driv er installed befor e.
15 Getting the most from your BenQ monitor H ow t o upgr ade the monitor on an e xisting comput er This instruction details the procedur e for manual ly updating the existing monitor dr iv er software on your M icrosoft W indows computer .
16 Getting the most from your BenQ monitor H o w to install on W indo ws 7 syst em 1. Open Display Properties. Go to St ar t , Control Panel , Hardware and Sound , Devices and Printers and right-click the name of your monit or from the menu.
17 Getting the most from your BenQ monitor H ow t o install on W indows V ista systems 1. Open Display Settings . Right-click the deskt op and select Personalize fr om the popup men u. Select Display Settings from the Personalize appearance and sounds wi nd o w .
18 Getting the most from your BenQ monitor H o w to install on W indo ws XP system 1. Open Display Properties . The quickest shortcut to Display Properties is thr ough the W indows d esktop . Right-click the desktop a nd select Properties from the po pup menu.
19 Picture optimization 5. Picture optimization The easiest way t o obtain an optimal display fr om an analog (D-Sub) input is to use the AU TO ke y function.
20 How to adjust your monitor 6. H o w to adj ust y our monit or The co ntr ol panel 1. AUTO : A djusts v ertical position, phase, hor izont al position and pix el clock automatically . 2. MENU key: Activates OSD main menu and r eturn to the previous menu or exit OSD .
21 How to adjust your monitor Ho t ke y m o d e The monito r keys perform as hot k eys to pro vid e direct access t o particular funct ions wheneve r the menu isn't currently displaying on-screen. V olume hot keys Mo de h o t ke y Input hot key (not available for analog-only models) Pr ess the key to displa y the Vo l u m e indicators.
22 How to adjust your monitor M ain menu mode Y ou can use the OSD (On Screen Display) menu t o adjust all the settings on your monit or . A vailable menu options ma y vary depending on the input sources, functions and settings. Pr ess the MENU key to displa y the following main OSD menu.
23 How to adjust your monitor Display men u A vailable menu optio ns may vary depending on the input sources, functions and settings. 1. P ress the MENU k ey to display the main menu. 2. P ress the or keys to select DISPLA Y and then pr ess the ENTER key to ente r the menu.
24 How to adjust your monitor H. P o sition A djusts the horizontal position of the screen image. Pr ess the or keys to adjust the value. 0 to 100 V . P osition A djusts the vertical position of the screen image. 0 to 100 Pix el Clock A djusts the pix el clock frequency timing to synchro nize with the analog input video sig nal.
25 How to adjust your monitor Picture men u A vailable menu optio ns may vary depending on the input sources, functions and settings. 1. P ress the MENU k ey to display the main menu. 2. P ress the or keys to select PICTURE and then press the ENTER key to ente r the menu.
26 How to adjust your monitor Color - Pr ess ENTER to enter the Color menu N ormal Allows video and still photographs to be viewed with natural col oring. This is the factor y default col or . Pr ess the or keys to select this option. Bluish Applies a c ool tint to the image and is factor y pre-set t o the PC industr y standard white c olor .
27 How to adjust your monitor Picture A dvanc ed menu A vailable menu optio ns may vary depending on the input sources, functions and settings. 1. P ress the MENU k ey to display the main menu. 2. P ress the or keys to select PICTURE ADV ANCED and then press the ENTER key to enter the menu.
28 How to adjust your monitor Senseye Demo Displays the pr eview of screen images under the selected mode from Picture M ode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the rig ht window presents the images under the specified mode.
29 How to adjust your monitor Color Format Determines the color space (RGB or YUV) based on the following detected video sig nal: • D-Sub (V GA) from PC: The default Color For m a t i s RGB. • D-Sub (Component) from a video device: The default Co lor F ormat is YUV .
30 How to adjust your monitor Au d i o m e n u A vailable menu options ma y vary depending on the input sources, functions and settings. 1. P ress the MENU key t o display the main menu. 2. P ress the or keys to select AUDIO and then press the ENTER k ey to enter the menu.
31 How to adjust your monitor System menu A vailable menu optio ns may vary depending on the input sources, functions and settings. 1. P ress the MENU k ey to display the main menu. 2. P ress the or keys to select SYSTEM and then press the ENTER key to en ter the menu.
32 How to adjust your monitor OSD Settings - Pr ess ENTER to enter the OSD Settings menu . Language Sets the OSD menu language. Pr ess the or keys to change the settings. The language option s displayed on your OSD may diff er from thos e shown on the right, depending on the product supplied in your region.
33 How to adjust your monitor *DDC/CI, short for Display Data Channe l/Command Inte rface, which was developed by V ideo Electronics S t andards Association (VESA). DDC/CI capability allows monito r controls to be sent via the software for remote diagn ostics.
34 Troubleshooting 7. T r oubleshooting Fr equently ask ed questions (F A Q) The image is blurred: Re ad the instructions on the link " Adjusting the Sc reen Resolution " on the CD , and then select the correct resol ution, refr esh rate and make adjustments based on these instructions.
35 Troubleshooting Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the pow er management mode is activ e. P ress an y button on the computer k e yboard or mov e the mouse. If that does not help , check the signal cable connectors.
36 Troubleshooting USB devices are not working: • Check whether upstream and do wnst ream USB ar e pro perly connected. • Install a corresponding USB device driver if a vailable. Ne e d m o r e he l p ? If y our problems r emain after checking this ma nual, please c ontact your plac e of purchase or e-mail us at: Support@BenQ.
An important point after buying a device Benq EW2420 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Benq EW2420 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Benq EW2420 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Benq EW2420 you will learn all the available features of the product, as well as information on its operation. The information that you get Benq EW2420 will certainly help you make a decision on the purchase.
If you already are a holder of Benq EW2420, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Benq EW2420.
However, one of the most important roles played by the user manual is to help in solving problems with Benq EW2420. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Benq EW2420 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center