Instruction/ maintenance manual of the product My Passport Mac Western Digital
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External P ortable My Passport ® Portab le Hard Drive User Manual My Passport User Manual.
ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or email supp ort service at http ://su ppor t.
MY P ASSPORT USER MANUAL T ABL E OF CO NTEN TS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . . . .
MY P ASSPORT USER MANUAL T ABLE OF CONTENTS – iv Changing Yo ur Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Turning Off the Driv e Lock Fe ature. . . . . . . . . . . . . . . . . . .
MY P ASSPORT USER MANUAL TA B L E O F C O N T E N T S – v B Compli ance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY P ASSPORT USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive W elcome to your My Passp ort ® port able hard drive, an elegant, high-c apacity storage solution for all the chapters of y our digital l i fe. Our latest edition featur es visual, easy-to- use, automatic, continuous backup software, and dri ve lock security protection.
MY P ASSPORT USER MANUAL ABOUT Y OUR WD DRIVE – 2 WD quality inside and out —W e kn ow your d ata is imp ortant to yo u. So w e build the dri ve ins ide t o our de mand ing r equir eme nts for durability , shoc k toleran ce, and long- term reliability .
MY P ASSPORT USER MANUAL ABOUT Y OUR WD DRIVE – 3 The WD SmartW are software is compatible with the follo wing operating system s: Compatibili ty can vary , depending on har dware configuration and operatin g system. For highest p erformance and reliability , al ways install the latest updates and service pack (SP) .
MY P ASSPORT USER MANUAL ABOUT Y OUR WD DRIVE – 4 Regi stering Y our D rive Always r egister your My Passport drive to get the latest updates and special offers. Y ou can eas ily register your dr ive using the WD Drive U tilities s oftware, as des cribed in “Registering t he Drive” on page 45.
MY P ASSPORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 5 Connecting the Drive and Getting Started This cha pter provides instructions for conn ecting the drive and installing the WD Drive Utilities, W D Security , and WD SmartWar e so ftware on your computer .
MY P ASSPORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 6 Getti ng Sta rted with th e WD So ftware After you have connected the drive to your computer , an installation wizard quickly gets you started with the WD software that is on the drive: • WD Se curity • WD Drive U tilities • WD S martW a r e 1.
MY P ASSPORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 7 3. Read the license agreement, select the I acce pt the te rms of the Lic ense Agree ment check box, and click Next to continue: 4.
MY P ASSPORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 8 5. W ait for the installation to complete: 6. When the installation comp letes, click Finish to close the W D Apps Se tup Wizard: 7.
MY P ASSPORT USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 9 8. Depending on your s elections: • Inst alling t he W D Drive U tilitie s softw are with the La unch Applicat ion op tion display s the WD Drive Utilities screen (se e Figure 4 a nd “Manag ing and Custom izing th e Drive” on page 43 ).
MY P ASSPORT USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 Figure 4. WD Drive Util ities Scre en Figure 5. W D Security Sc ree n.
MY P ASSPORT USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 Figure 6. Initial Backup Screens Initial File Backup Screen Initial Category Backup Screen Note : Th e initi al Backup s cr eens onl y app ear one tim e—whe n y ou instal l the WD SmartW are softwar e on you r comput er .
MY P ASSPORT USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 Figure 7. WD SmartW are Home Screens Before first backup After first backup.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 13 WD SmartW are Softwa r e Functiona l Over view This chapter provides a brief functional overview of the WD SmartW are software.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 14 Note: In a ddition to t he deta iled Help tab info rmation, eac h WD SmartW are displa y pr ovid es easy a ccess to ab br eviated online help to q uickl y guide you t hrough your back up, retrieve, a nd setting s tasks.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 15 Fig ure 8. Home T ab Display My Passp ort Drive Icon Your Computer I con Your Computer Content Gauge My Passp ort Drive Conte.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 16 T able 1. Home T ab Functional Description Display Component Description Y ou r comput er icon Prov ides a grap hic r epre se.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 17 Drive d ispl ay scr oll pointe rs (Not shown i n Figur e 8 on page 15.) One inst allati on of the WD Smart W ar e so ftwar e support s as many My Passpo rt driv es as you system can handle .
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 18 Backup T ab D isplays The WD SmartW are software pr ovides one of two differ ent Backup tab displays, depending on how you wa.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 19 Figur e 9. Backup T ab Displays T able 2. Backup T ab Functional Description Display Component Description Y our com pute r c onte nt gau ge Same as the con tent gaug e for your comp uter’ s hard driv e on the Home tab di splay .
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 20 Advanc ed backup are a In cat egory mode, the initi al/defau lt conf igurati on of the WD SmartW are sof tware is to back up al l of your fi les. In this configu rati on, the ad vanc ed backup are a is bl ank.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 21 Ret rie ve T ab Disp lays Three WD SmartW are softwar e Retrieve tab displ ays guide you thr ough the tasks for finding ba ck.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 22 Fig ure 10 . Ret rieve T ab Displays T able 3. Retri eve T ab Functional Description Display Component Description Backed Up V olumes sele ction box Lists th e backed up volumes tha t are ava ilab le to ret riev e files fr om on the sel ected My Pa ssport d rive.
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 23 Retr ieve destin ati on option bu ttons Specify the locati on on your computer’ s internal har d drive wh er e you want to .
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 24 Setting s T ab Display See Figu re 11 and T abl e 4 for a bri ef functional de scription of the Settings tab display .
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 25 Help T ab Display The WD SmartW are Help tab display pr ovides quick access to Lear ning Center topics and li nks to online support services. See Figu re 12 and T abl e 5 for a bri ef functional de scription of the Help tab display .
MY P ASSPORT USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 26 Support l ink Uses your W eb browser t o connect to the WD Service & Su pport Home page at http://suppo rt.
MY P ASSPORT USER MANUAL BACKING UP FILES – 27 Backing Up Files This chapte r includ es the follow ing top ics: How the B ackup Function W orks Backing Up Fi les How th e Backup F unction W orks The.
MY P ASSPORT USER MANUAL BACKING UP FILES – 28 3. On the B ackup screen: 4. T o back u p all of th e cate gori es of files on t he in ter nal hard driv e: a. V erify that the backup mode i s category and that Ready to perform category backup appears at the upper -left cor ner of the Backup screen.
MY P ASSPORT USER MANUAL BACKING UP FILES – 29 b. C lick Advanced View to open the backup by categories selection box: c. In the backup by categories selection box: • C lear the check boxes for the categories o f files that you w ant to exclude from the backup.
MY P ASSPORT USER MANUAL BACKING UP FILES – 30 7. T o backup selected file s or fold ers: a. V erify that the backup mo de is file a nd that R eady to perform f ile back up appears at the upper -left cor ner of the Backup screen.
MY P ASSPORT USER MANUAL BACKING UP FILES – 31 9. Appear ance of a backup successfully fini shed message means that the b ackup comple ted no rmally .
MY P ASSPORT USER MANUAL RETRI EVING FILES – 32 Retrieving Files This chapte r includ es the follow ing top ics: How the Retrieve Function W orks Retrievi ng Files How the Retri eve Fu nction W ork .
MY P ASSPORT USER MANUAL RETRI EVING FILES – 33 IF y ou have . . . THE N the W D Smar tW ar e s oftware disp lays t he . . . Create d a single back up o n the sele cted My Passpor t dri ve from your computer , Select a de stinat ion fo r r etrieved files dialo g: Pro ceed to step 3 on page 34.
MY P ASSPORT USER MANUAL RETRI EVING FILES – 34 3. On the S elect a d estinatio n for retrieved files dialo g: 4. Click Next to display th e Select cont ent to retrieve... d ialog. IF y ou want to co py yo ur retriev ed fi les to . . . THEN selec t the .
MY P ASSPORT USER MANUAL RETRI EVING FILES – 35 5. In the Retrieve Some Files sel ection box, na vigate thro ugh the fol der structure to find the files you want.
MY P ASSPORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 36 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Pr otecting the Drive Unlocking the Drive Ch.
MY P ASSPORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 37 2. On the S et Security dialog: a. If you have more than one suppo rted My Passp ort drive connected to your computer , select the one that you want to create a password for . b. T ype your passwor d in the Choose a password box, using up to 25 char acters.
MY P ASSPORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 38 Unlocking the Driv e with the WD Security or WD Drive Utilities software Whenever you shut down and restart your computer or disconnect.
MY P ASSPORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 39 Unlocking the Driv e with the WD SmartW ar e Software Whenever you shut down and restart your computer , or disconnect and reconnect th.
MY P ASSPORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 40 Unlocking the Driv e with the WD Drive Unlock Util ity Whenever you connect your p asswor d-protected d riv e to a c omp ute r t hat d .
MY P ASSPORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 41 Chan ging Y our Pas swo r d To change your passwor d : 1. Open the Change Securi ty dialog b y clicking either: • The WD Security des.
MY P ASSPORT USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 42 T urning O f f the D rive Lock Fe ature To remove pass word protection from your drive: 1.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 43 Managing a nd Custom izing the Drive This chapte r includ es the follow ing top ics: Using the WD Quick View Icon Opening the WD.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 44 Checkin g Drive St atus Y ou can see the drive capacity used and d riv e temperature status, and fi nd out if the drive is locke.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 45 Setting the Drive Sleep Time r The drive sleep timer tur ns off the power to yo ur drive after a certain period of inactivity to conserve power and minim ize long-term wear on the d rive.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 46 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your first name in the First nam e box. b. T ype your last name in the Last name box.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 47 • Quick Drive T est Y our My Passport drive has a built-i n Data Lifeguar d TM diagnosti c utility that tests the drive for error conditio ns. The quic k drive test checks the drive for major per for manc e pr o blem s.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 48 Erasing the Drive Note: Erasi ng the dr ive als o deletes the WD soft ware and al l of the supp ort file s, utilities , and user man ual fil es. Y ou ca n download t hese to r estor e your My Passp ort to it s origin al conf igurati on after erasing t he drive.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 49 Using the WD Driv e Unlock Utility T o erase your M y Passport when the drive is locked and yo u have for gotten or lo st your pass wor d: 1.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 50 3. The fifth invalid passwor d attempt displays the too many passwor d attempts dialog: 4. Click Eras e Drive to display a w arning about erasin g all of the data on the dr ive: 5.
MY P ASSPORT USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 51 Restoring the WD Sof tware and Disk Image In a ddition to d eleting all of the da ta o n your My Pa sspor t drive, erasin g or reform atti ng the drive al so removes the WD software and a ll of the suppo rt files , utilities, online help and user manual files.
MY P ASSPORT USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 52 Managing a nd Custom izing the Sof twar e This chapte r includ es the follow ing top ics: Specifying the Number of Ba ckup V ers.
MY P ASSPORT USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 53 3. On the So ftwa r e Set tin gs s cr een , cli ck Retrieve Folder to display the Set Retrieve Folder di alog: 4. On the S et Retrieve Folder dialog : a. Clic k Br owse and use the browse function to identify the new retr ieve folder .
MY P ASSPORT USER MANUAL USING THE DRIVE WI TH A MAC – 54 Using the Drive with a Mac The My Pas sport dr ive is fo rmatted as a sing le NTFS partition for comp atibility with al l updated Windows o perating s ystems.
MY P ASSPORT USER MANUAL T ROUBLE SHOOTI NG – 55 T r oubleshooting This chapte r includ es the follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Quest ions If you have pr oblems inst alling or using this pr oduct, r efer to th is tr oubleshooting se ction or visi t our su pport website at http://su pport .
MY P ASSPORT USER MANUAL T ROUBLE SHOOTI NG – 56 Q: How do I determine whether or not my system supports USB 3.0 o r USB 2.0? A: Refer to your USB card documentation or contact your USB card manufacturer .
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 57 Installing an SES Driver If you do not install the WD software, you need an SES driver installed on Windows computers to keep the hardware popu.
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 58 4. Select Inst all th e softw ar e automa tica lly and click Next : 5. When the installation comp letes, click Finish :.
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 59 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. On the Found New Hardware Wizar d screen, select No, not this time to inh ibit a connection attempt to Windows Update: 2.
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 60 d. Click Next : 5. When the installation comp letes, click Finish :.
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 61 Installing on Windows V ista Comput ers After you physi cally connect the dri ve as shown in Figur e 3 on page 5, the Found New Hardwar e scr een displays. Note: If Au toplay i s enabled, two additi onal scr eens might appear at t he same time as the Foun d New Hard war e scree n.
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 62 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n t h e F o un d N e w H ard wa re wi z ard sc ree n, cl i ck Locate a nd ins tall d river soft war e : 2.
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 63 4. Brows e to Computer and: a. Doub le-clic k the M y Passpo rt driv e. b. Doub le-clic k the Ext ras folde r .
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 64 Installing on Windows 7 and Win dows 8 Computers After you physi cally connect the dri ve as shown in Figur e 3 on page 5, use the Windows Computer Management utility to install the SES driver: 1.
MY P ASSPORT USER MANUAL INSTALLING AN SES DRIVER – 65 3. Click Browse my com puter for d river softw are . 4. Brows e to Computer , double-click the M y Passport dr ive, double-cli ck the Extras folder , and se lect WD SES Devi ce Driver : 5. Click Next .
MY P ASSPORT USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 66 Compliance and W arranty Information This a ppendix includes the foll owing topics: Regulatory Co mpliance Envir onmental Complianc.
MY P ASSPORT USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 67 KC Notice (Repub lic of Korea only) Envir onmental Compli ance (China) Wa r r a n t y I n f o r m a t i o n Obtaining Ser vice WD values your business and always attempts to pro vide you the very best of service.
MY P ASSPORT USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 68 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be fr ee fr om defects in material and workmanship and will conform to WD’ s specific ation therefor .
MY P ASSPORT USER MANUAL INDEX – 6 9 Index A Acces sories , optiona l 2 Advanced backup area, Backup tab dis- plays 20 Alerts, flashing icon 44 B Backed Up Volumes selection box 22 Backup about ba c.
MY P ASSPORT USER MANUAL INDEX – 7 0 your computer’s co ntent gauge 17 I ICES-003/NMB-003 compliance 66 Indicator light 3 Internal dri ve selector box, Home tab dis- plays 16 K Kit contents 2 L La.
MY P ASSPORT USER MANUAL INDEX – 7 1 W Warranty 67 WD service 67 SmartWare icon 43 Store link 26 technical support, contacting ii Y Your computer content gauge, Backup tab displays 19 content gauge,.
Information furnished by WD is believed to be accurate and reli able; however , no responsibility is assumed by WD for i ts use nor for any infrin gement of patents or other rights of thir d parties which may result from it s use. No license is granted by implication or otherwise under any pate nt or patent rights of WD.
An important point after buying a device Western Digital My Passport Mac (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Western Digital My Passport Mac yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Western Digital My Passport Mac - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Western Digital My Passport Mac you will learn all the available features of the product, as well as information on its operation. The information that you get Western Digital My Passport Mac will certainly help you make a decision on the purchase.
If you already are a holder of Western Digital My Passport Mac, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Western Digital My Passport Mac.
However, one of the most important roles played by the user manual is to help in solving problems with Western Digital My Passport Mac. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Western Digital My Passport Mac along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
